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Voordelen: Good amount of space on the plane, lots of movies to watch, good food and drink.

Voordelen: Staff were professional and polite.

Nadelen: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Voordelen: Efficient boarding system, clearly signposted. Professional staff

Voordelen: Flight arrived on time

Nadelen: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Voordelen: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Nadelen: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Nadelen: They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet

Voordelen: Good selection of movies.

Nadelen: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Voordelen: Staff were professional and polite.

Nadelen: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Nadelen: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Voordelen: very nice crew

Nadelen: my baggage was lost

Nadelen: The plane is so old..,

Nadelen: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Nadelen: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Voordelen: Impressive service... amazing crew, very friendly and professional

Voordelen: The crew tried to be helpful but were equally frustrated with the ground crew.

Nadelen: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Voordelen: Crew excellent and all on time

Nadelen: Sandwich had very soggy bread and the cup of tea was awful, though it could be the brand of tea that is the problem as it brewed for 5 minutes but still tasted like hot water with milk

Nadelen: Flight was delayed one and a half hours and on landing at Edinburgh, there was a further hour’s delay, with no explanation or apology, waiting for luggage. This was 12-1am with no apparent regard for the length of onward journeys. I had an hour and a half drive to get home!

Nadelen: Plane was very noisy

Nadelen: Flight kept getting delayed, crew was rude, boarding was messy

Voordelen: Newer plane, crew was amazing, seats were adjustable

Voordelen: Good amount of space on the plane, lots of movies to watch, good food and drink.

Voordelen: very nice crew

Nadelen: my baggage was lost

Voordelen: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Nadelen: Move the drapes a few more inches back.

Nadelen: Flight got cancelled

Nadelen: All of the less than good, obvious!

Voordelen: very nice crew

Nadelen: my bagfage was lost

Voordelen: KLM STAFF WERE VERY PROFESSIONAL

Nadelen: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Voordelen: Great airline

Voordelen: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Voordelen: Reclinable seats.

Nadelen: The food!! The lights could be dimmed as it was a night flight.

Voordelen: Newer plane, crew was amazing, seats were adjustable

Nadelen: Crew on the ground was very rude

Nadelen: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Voordelen: Amazing crew and on time flight

Nadelen: None

Voordelen: Check in agent extremely helpful and friendly.

Nadelen: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Voordelen: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Nadelen: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Voordelen: Spacious business class seats, excellent meals

Nadelen: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Voordelen: The crew was terrific.

Nadelen: Advertised October Pink products but did not have them for breast cancer support

Voordelen: Check in agent extremely helpful and friendly.

Nadelen: Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible.

Voordelen: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Nadelen: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Voordelen: The seat was very comfortable.

Nadelen: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Nadelen: Thé qualité officielle the images

Nadelen: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Nadelen: No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Nadelen: Advertised October Pink products but did not have them for breast cancer support

Voordelen: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Nadelen: Flight was delayed, had to run to my next connection flight.

Voordelen: The socks offered in business were comfortable and nice looking. The red wine was good.

Nadelen: The food was just average and the seat not too comfortable

Voordelen: Confort and kindness

Nadelen: It was too cold

Voordelen: KLM STAFF WERE VERY PROFESSIONAL

Nadelen: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Voordelen: The bread was fresh and food better than other times

Nadelen: Crew is always aggressive and unfriendly

Nadelen: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Nadelen: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Voordelen: The crew was terrific.

Voordelen: Pleasant crew. Appropriate and efficiently served snack.

Nadelen: Boarding and disembarkation were slow.

Voordelen: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Voordelen: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Nadelen: Flight was delayed, had to run to my next connection flight.

Voordelen: Fast boarding

Nadelen: Slow in refuelling, got us delayed for 40-

Voordelen: Everything

Nadelen: N/a

Nadelen: Flight slightly delayed

Nadelen: Fight was an hour late

Voordelen: Crew were nice and personable

Nadelen: My ears felt worse on this flight than any other I’ve ever been on. I don’t know why it was like that, but it was really uncomfortable.

Voordelen: Reclinable seats.

Nadelen: The food!! The lights could be dimmed as it was a night flight.

Voordelen: Everything works and quick to get to destination.

Voordelen: Staff were professional and polite.

Nadelen: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Voordelen: Almost everything, especially the crew.

Nadelen: Don’t feel like anything should be better to be honest

Nadelen: Everything was OK

Nadelen: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Voordelen: Great airline

Voordelen: Food was great, enjoyed watching videos, staff very profession and friendly.

Nadelen: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Voordelen: Newer plane, crew was amazing, seats were adjustable

Voordelen: Food was great, enjoyed watching videos, staff very profession and friendly.

Nadelen: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Nadelen: Crew members in Amsterdam were very rude and disrespectful

Voordelen: Fast boarding

Nadelen: Slow in refuelling, got us delayed for 40-

Nadelen: Time

Voordelen: Impressive service... amazing crew, very friendly and professional

Nadelen: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Nadelen: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience