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Voordelen: Friendly, attentive, attractive crew.

Nadelen: In-flight entertainment system could have more English content.

Voordelen: Boarding and off boarding was very fast

Nadelen: Food options/quality

Voordelen: Crew was good

Nadelen: Better entertainment of that language and country where the plane is going

Voordelen: Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Nadelen: Completely satisfied

Voordelen: Crew was very warm and friendly

Nadelen: The experience in the Frankfurt airport was terrible! We had arrived from Rome with an hour between landing and boarding. When we were directed to security at Gate Z, there was a huge mob of people, not really in lines. We didn’t know what we were waiting for or where to stand, but we and others around us were very worried about missing our next flight. There was no Lufthansa representative to help. Finally someone directed some of us to a long roundabout back way to Gate Z security. We did get to our gate in time for boarding, only because it had been delayed. Then we sat in the plane for over half an hour. Altogether, it took off more than an hour late, so we missed our flight from Chicago to Minneapolis.

Voordelen: Nice crew

Nadelen: Better food, some entertainment, better bathrooms

Nadelen: Improve quality of on board announcements.

Voordelen: Nice crew short flight.

Nadelen: Not much flight was too short to say

Voordelen: Crew very attentive but not intrusive. Food very good.

Nadelen: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.

Nadelen: Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow

Nadelen: Terrible

Voordelen: Very cramped seats

Voordelen: I thought I had ordered a vegetarian meal but I had not. The crew was helpful in getting me an extra one and heating it up for me without me asking. I thought I would just skip a meal but was thankful I did not have to do that.

Nadelen: I was sitting in a middle seat next to a very broad shouldered and tall man who also had a middle seat. He could not help taking up space in my seat because of his large size. It was a very long flight and very uncomfortable and cramped. I wish extra large passengers could not be given middle seats as they need more room.

Nadelen: there was 2 hours of delay and the crew didnt announce anything in english

Nadelen: The crew’s English was awful; this making this Cartier a bad choice for non-Mandarin speaking travelers. The power port is throttled at 20W, make my sleep therapy machine inoperablere so I got no sleep on a 12 hour flight. Food was mediocre at best. Never flying China Eastern again.

Voordelen: Crew is wonderful .they do everything in business class to make you feel comfortable

Nadelen: I will never fly China Eastern again. EVER !! I need to add an extra day or two onto our flight. We purchased business class flights so they are not cheap. In order for us to make a change they want $1700 each person, a total of $3400 to take the same flight two days later. The fee is the highest I have ever hear for the same flight class .. I will never ever use China Eastern again, they are taking advantage..I could actually buy a return ticket on another airline for cheaper than they want for a flight change.

Voordelen: very nice crew

Nadelen: my bagfage was lost

Nadelen: Boarding was crazy. Could not everyone in the gate area.

Nadelen: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Nadelen: Delay due to strike