Loved the big seats and the crew worked hard to make it a great flight.
Everything was wonderful. Just wish you would have selection for those that don’t eat meat. Love your airline! Thank you.
The crew were great the food was just ok
Voordelen: "The crew was very professional"
Nadelen: "Seats in economy class were small, but most airline economy class seats run small and are uncomfortable for longer flights."
Voordelen: "Service is the best"
Nadelen: "Mileage is the worst"
Voordelen: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Nadelen: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Voordelen: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Voordelen: "Cleanliness and more leg room"
Nadelen: "Serve the coffee/tea with the breakfast/meal not after."
Voordelen: "Boarding services"
Nadelen: "On-line cellphone app interface in mandarin version could be better."
Nadelen: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Voordelen: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Nadelen: "We boarded late but the communication was good."
Nadelen: "The touch screens were terrible"
Voordelen: "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Nadelen: "Wish Korean Air flew domestic US flights. We would only fly Korean!"
Nadelen: "Everything great but delayed waiting on another flight."
Voordelen: "The entertainment system and choices were top notch!"
Nadelen: "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"
Nadelen: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Voordelen: "Great flight crew, speedy and efficient departure procedure"
Nadelen: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Nadelen: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
Voordelen: "Beautiful plane"
Voordelen: "Service, friendliness"
Voordelen: "The flight attendant uniforms"
Nadelen: "The guy sitting next to me whose elbow and kneee extended 4 inches into my seat area."
Voordelen: "Seat and space friendly workers."
Nadelen: "Food could be better"
Voordelen: "All. The best airline."
Voordelen: "I thought the food was exceptional"
Voordelen: "Everything was very clean, on time, very efficient, staff was very polite."
Nadelen: "Bad weather, flight crew had time to serve us quickly then had to sit for a big portion of the flight."
Voordelen: "Everything was as good as it gets specially the crew"
Nadelen: "Very long flight....."
Nadelen: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Voordelen: "Child friendly with special requests meals. Very accommodating FAs. Always efficient from checkin to boarding. Smooth ride. Great inflight entertainment. Good food. Hot meals all the time. Very Good customer service. Would love to fly Korean Air again."
Voordelen: "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
Nadelen: "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
Voordelen: "On time takeoff and arrival"
Nadelen: "Entertainment choices e.g. (movie choices) limited. alcoholic drink choices limited too"
Voordelen: "Collectively, my new wife and I have travelled through dozens of different airlines, including 8-10 international flights, and our journey with Korean Air was the best flight experience we have ever had. The staff was so attentive, the selection of Korean music, and the access to movies, and the comfort of even Economy class was fantastic. Despite the long hours spent on board, Korean Air made it as comfortable as possible. We especially loved the hot towels, and the stickers that allowed the flight attendants to note if we wanted to be woken for meals, or left to sleep!"
Nadelen: "We have no complaints. Everything was just lovely."
Voordelen: "the food was excellent"
Nadelen: "I was upset with the lack of live television/satellite channels."
Voordelen: "Cabin crew's service quality & attitude"
Nadelen: "delayed flight for 30 min due to the connection at the gate of ICN."
Voordelen: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Voordelen: "Great services"
Nadelen: "The flight is too full"
Voordelen: "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
Nadelen: "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."
Voordelen: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Nadelen: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Nadelen: "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
Voordelen: "Plane was spacious, clean and flight attendants were very nice and professional. Food and entertainment was excellent!"
Voordelen: "Nice bibimbap"
Nadelen: "Boarding staffs at Tan Son Nhat Airport"
Voordelen: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Nadelen: "The service on the plane is outstanding"
Nadelen: "I'm a tall guy so I didn't have enough leg room to lay down"
Voordelen: "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
Voordelen: "Excellent entertainment selections on the flight."
The flight attendants are very professional and attentive. They care about the safety of every passengers all the time. I like the very organized way of getting passengers to board the plane by showing the label - economy class and business class clearly. The taste of the food can be improved. Perhaps more varieties and something more authentic.
Everything was pretty good to excellent
Check in took a long time although I had already checked in via app; it took a long time to board; Seats we’re not comfortable; The way food was served was very weird and unpleasant since some people were served first even when we were sitting next to each other. Food was awful! Flight attendants were not very attentive.
Voordelen: "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."
Voordelen: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Nadelen: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Voordelen: "Very comfortable; excellent service"
Voordelen: "Great inflight entertainment"
Nadelen: "Have WiFi that is working"
Voordelen: "What can I Say. It's Singapore Airlines"
Voordelen: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Nadelen: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Voordelen: "Crew very attentive but not intrusive. Food very good."
Nadelen: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Nadelen: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Voordelen: "Cabin crew were great"
Nadelen: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Voordelen: "The food selection, there is several pre-order meal based on diet or your religion"
Nadelen: "The seat pitch at least 33""
Nadelen: "For better leg room in business class go for the bulkhead seats"
Voordelen: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Nadelen: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Nadelen: "Excellent service"
Voordelen: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Nadelen: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Nadelen: "Very tight space"
Voordelen: "Seating was spacious, crew was attentive. Boarding was efficient."
Nadelen: "The food choice was not pleasing to me."
Voordelen: "Five Star Singapore Service on board the aircraft."
Voordelen: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Voordelen: "Great service always smiling, flight on time, overall a great way to fly."
Voordelen: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nadelen: "would like regular water bottles to be available for drinking"
Voordelen: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Voordelen: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Nadelen: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Voordelen: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Voordelen: "Very good service."
Voordelen: "The cabin crew was great."
Nadelen: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Nadelen: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Voordelen: "It was good"
Voordelen: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Nadelen: "It was a 17 hour flight, but they made it bearable."
Voordelen: "Seats, crew"
Nadelen: "Nothing else other than above"
Voordelen: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Nadelen: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Voordelen: "fast crew service friendly staffs. clean toilet"
Nadelen: "everything was good"
Voordelen: "great service"
Nadelen: "too long"
Nadelen: "All good"
Nadelen: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Voordelen: "The friendliness of the staff, the food and overall the experience."
Nadelen: "That our bags weren't check in all the way to SEA"
Voordelen: "Reasonable price"
Nadelen: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Voordelen: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Nadelen: "The food is average taste... a bit salty :("
Voordelen: "Great flight amazing service"
Voordelen: "Customer service and food couldn't be better."
Nadelen: "Seats are tight and hard"
Voordelen: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Nadelen: "No complaints"
Voordelen: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Nadelen: "It would have been nice if wifi was free considering it was such a long flight"
Ticketing too slow processing,takes 1 hour 30 minutes waiting
Nadelen: "Plane was 3+ hours late to depart from San Francisco to San Diego on Christmas Eve. Flight attendants could have been much friendlier. Although it didn't apply to me, I didn't like the manner in which the heavyset female flight attendant asked people to store their items under their seats as we were arriving in San Diego. She was very grumpy. Not polite. No smile. Very bossy. Her poor attitude was definitely not necessary. Alaska can do a lot better."
Voordelen: "Clean, on time, friendly staff, feel safe."
Nadelen: "More various food and less fat."
Voordelen: "Crew was very kind"
Nadelen: "Food was identical to previous flight, which made me ill. There were only tiny drop down screens for every few rows, so it was hard to see the movie they chose for everyone."
Voordelen: "Flight crew"
Nadelen: "No leg room"
Voordelen: "They are all very friendly"
Voordelen: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Nadelen: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Nadelen: "It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike."
Voordelen: "Only fly on EVA when I go overseas. I have never had a bad experience with them, why change?"
Voordelen: "Crew was amazing. Plane was incredibly clean, including bathrooms. Pilots flew smoothly."
Nadelen: "Need a few more movies and music. Breakfast options could be better."
Nadelen: "The cabin crew was rude and the food ran out. The entertainment did not work. Plus we were over an hour late once we finally got off the plane"
Voordelen: "EVA delivers again! Great flight."
Nadelen: "Hmm.. maybe if it was individual entertainment units instead of communal screens."
Voordelen: "Less friendly ."
Nadelen: "Offer even water at times after meals."
Voordelen: "attentive staff"
Nadelen: "they destroyed my suitcase"
Voordelen: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Nadelen: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Voordelen: "On time"
Nadelen: "All was ok"
Voordelen: "Pleasant friendly crew. Clean bathrooms."
Nadelen: "Entertainment choices seem to be limited compared to the long haul international flight."
Voordelen: "metal silverware is great, reduces plastic waste."
Nadelen: "plastic cups, they're not biodegradable. Better to use paper cups."
Voordelen: "Departure and arrival time"
Voordelen: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
Voordelen: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Nadelen: "Everything was great."
Nadelen: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
Voordelen: "I️ loved the mall in Taipei!! It was fun to browse around the different stores while waiting for my flight. I️ also loved how easy It was to fall asleep on this aircraft."
Nadelen: "I️ didn’t like how close the seats are to eachother. I️ slept fine however I️ often found myself leaning on the person next to me . Also my neighbor kept coughing but that’s out of talks controll. Overall this was an amazing experience and I️ am happy. With yalls service."
Voordelen: "Comfortable and clean overall but an older plane."
Nadelen: "Had an older plane. Seats were smaller than previous flight (narrower, less leg room) Entertainment screens were tiny."
Nadelen: "When they serve they skipped us couple of times. and they forgot to bring something that I asked."
Voordelen: "Crew are great. Food not so bad. Overall is great services."
Nadelen: "Nothing so far."
Voordelen: "I love the meals, complimentary drinks and the entertainment."
Nadelen: "Not enough space to rest comfortably"
Nadelen: "Food just okay."
Nadelen: "Flight attendant made my glass of water and starter fall down. She gave me a dessert extra (!) as a replacement and promised to come and clean it up and to bring a new cover. She never came. Eventually, I asked another attendant who put me in another chair and cleaned up. During the flight, NO water was distributed at all. Normally, this is done every 1-2 hours."
Voordelen: "I love the price, all staff was kind and helpful and the seats are comfortable."
Nadelen: "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."
Voordelen: "Best business class experience I've ever had. Great entertainment options and extremely comfortable. Service was superb."
Voordelen: "Everything was good as always."
Nadelen: "Circled over Manila for 30 minutes but that is more of an airport issue not an Eva airline problem."
Voordelen: "Once I got to Taipei I had a 22 hour layover. I called to see if I could get an earlier flight and I was told there was one. I just needed to go talk to Eva to check on price. The woman was rude and then told me there were no more flights. I am in the process of starting a business in Bali Indonesia and I will be flying from the US but will not use or recommend Eva."
Voordelen: "Checking and in-flight staff were professional and courteous."
Nadelen: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Voordelen: "only one stop to final destination."
Nadelen: "crew members not very friendly"
Voordelen: "Had reclineable seat... Was able to sleep. ..."
Nadelen: "No complaints. ..."
Nadelen: "The 2.5 hour flight was delayed by 2.5 hours due to F.O.D. on the tarmac. Plane had to be towered back to the terminal for refueling. Ground crew in Manila was not helpful in assisting passengers with connecting flights."
Voordelen: "See above comment please"
Nadelen: "See above comment please"
Voordelen: "For a close to full flight the boarding procedure was quick and efficient. We were able to leave early and get to our destination an hour early. The in flight entertainment was not the widest selection but still had a wonderful selection of movies"
Nadelen: "For such a long flight the seats are very uncomfortable. The flight cabin doesn't seem to have a flow which is depressing cause they are a big part of the experience"
Voordelen: "It was a nice flight ... love it"
Voordelen: "Everything was great except that the cabin temperature was too cold. But not a major problem. This was my first EVA flight, and I thought it was great."
Voordelen: "blankets and pillows provided three meals nice customer service staff members spacious"
Voordelen: "We enjoyed the meals and in flight entertainment"
Voordelen: "economy plus was well worth the extra money"
Voordelen: "Everything. They fed us and it was just a short flight."
Nadelen: "Very shock during flight."
Voordelen: "All in house setvices"
Voordelen: "The Crew was good but I think that they are not allowed to give any drinks, food or water or wine They need to improve their services"
Nadelen: "Food and drinks were not good at all and not enough"
Voordelen: "I like the crew they're very generous and kind"
Nadelen: "The choices of the food, and need more movies and music,not just asian music but also american"
Seats in economy could be a little wider. Flight from Dubai to Maa had better seats. Everything else was good.
Best comfortable seat yet
The best airline i have traveled with thus far! They really set standards. Thank you Emirates =]
Nadelen: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Voordelen: "Great seat with extra legroom, very attentive cabin crew."
Voordelen: "Easy booking of flight"
Nadelen: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
Nadelen: "Delayed flight and the procedures too very long."
Nadelen: "Food worse quality than before. No snacks as well"
Nadelen: "Handling and boarding at Schiphol was pathetic"
Voordelen: "The airplane The food"
Nadelen: "The time"
Voordelen: "On point"
Nadelen: "Keep doing the good work"
Nadelen: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."
Voordelen: "The servoce was as usual very good."
Nadelen: "Hardly anything to criticise in relatively short journey."
Voordelen: "Good flight on A380. Food and entertainment were great."
Nadelen: "We had to disembark into buses because all gates were being used."
Voordelen: "The staff was quite helpful in many ways and checking in was easy with online booking. For an economy flight, the quality of the food was good."
Nadelen: "I found it difficult to navigate the screen on the airline. Everything else was fine and I am happy with the airline."
Nadelen: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Voordelen: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Nadelen: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Voordelen: "Great service and smooth flight!"
Voordelen: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Nadelen: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Voordelen: "One of the best economy flights I've taken."
Voordelen: "A footrest would make the flight perfect."
Nadelen: "No footrest. Legs got tired. Felt like lifting them up."
Voordelen: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Nadelen: "That I had top travel to FLL ibnstead of Miami"
Voordelen: "I like everything, every boby"
Voordelen: "The over all flight"
Nadelen: "The long delay of 13 1/2 hours."
Nadelen: "internet stelt niks voor"
Voordelen: "Loved every moment!"
Voordelen: "More legroom in economy class for the 10 hour flight between Newark and Athens."
Voordelen: "Personeel is vriendelijk"
Nadelen: "Er was een vertraging van bij 1,5 uur, maar er is niet over gecommuniceerd."
Nadelen: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Nadelen: "The online site didn't let us allocate seats even before 48 hours of schedule flight timings. Complimentary seats were allocated badly. Even when contacted with airline staff they didn't pass on the right information. We found on airport counter that exists seats opened before opening the airline counter at the airports whereas we are told that it would be allocated at the airport counter only. Misleaded at Dubai by airline staff that airport counter would open 3 hours before flight departure whereas we found and told at counter it was opened 48 hours before flight departure. Faced lots of inconvenience in allocation of complimentary seats. I speak with other co-passengers in the flight and found single complimentary aisle seats were allocared to passengers. They same opportunity was not extend to others having more than 1 seats in the flight."
Voordelen: "I enjoyed the attention to detail and the overall friendliness of the staff."
Nadelen: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."
Voordelen: "Flight attendants friendly, well mannered"
Nadelen: "Took flight attendants some time to clean up, not responsive to call light, seemed overwhelmed somehow."
Voordelen: "Food was good"
Nadelen: "Boarding is complicated . They didn't allow cabin baggage and laptop bag together. Only 1 is allowed"
Nadelen: "Flight attendants were rude on the Washington to Dubai flight"
Voordelen: "more space"
Voordelen: "Everything is very well organised"
Nadelen: "All was good"
Nadelen: "Front legs little short"
Voordelen: "Service van het personeel is prima. Vriendelijk en attent."
Nadelen: "We moesten ons erg haasten vanwege vertraging van de eerste vlucht. Door ern beladingsfout had de vlucht ook nog erns bijna 3 uren vertraging. En dan blijkt ook nog eens dat onze koffers niet meegenomen zijn."
Voordelen: "Service prima. Eten voldoende. Entertainment ook voldoende keus."
Nadelen: "We vertrokken met vertraging. We konden maar net op tijd het boarden van de volgende vlucht halen."
Voordelen: "A380 was superb. Really enjoyed being on-board of that aircraft"
Nadelen: "Dubai - Cebu leg. They managed to lose my suitcase and my understanding is that was done since the flight was full. I would appreciate if they didn't leave my suitcase in Dubai."
Voordelen: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Nadelen: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."
Voordelen: "Good movie selection Comfortable seats"
Nadelen: "No internet Food was not tasty"
Nadelen: "For three hours since takeoff we were not served any food or drinks. I was dehydrated and my sugar level had gone low. When they finally served us, they said they did not have a vegetarian meal inspite of my having ordered a hindu vegetarian meal. on creating a ruckus they managed to arrange a vegetarian meal"
Voordelen: "There was sufficient legroom at the seat. Amenities were provided to remain "fresh". Not computer literate, the entertainment was more than adequate."
Nadelen: "I told the flight attendant while boarding that it was not appropriate to have very little children on a flight of this length. Much to my chagrin, an Indian woman had two howling urchins one row in front of me. These howling urchins proceeded to scream their lungs out for 11 of the 13 hours of the flight!! One of the babies was so small, it looked like she had just pushed the critter out earlier that day!! Had they told the Indian woman to drive or swim to Dubai, the ratings would've have been excellent. I did not pay good money to have to sit in a NURSERY!!!!!"
Voordelen: "The airline still runs like a well-oiled machine. Everything is efficient and staff are courteous. Flights are on time and reliable. DXB airport is easy to navigate. New on-board headphones design is an improvement."
Nadelen: "Cost saving cuts are evident around every corner. No more night mask, flight socks and toothbrush. No more hot lemon towel upon boarding (only towards end of flight). Food tray is smaller and more compact than before, turns Dinner into a game of Tetris (although, not a fun 'game'). Flights aboard A380 are much more comfortable than in Boeing 777."
Voordelen: "A380 is great, roomy even for coach. Food is great as always."
Nadelen: "While most flight attendants are decent, a few are just not that great...making loud noises at the attendants compartments and chatting around while flyers are all sleeping, kick around garbages which makes loud noises too. Also the TV screen is a little hard to pull up at the front role."
Voordelen: "Even a coach seat on emirates seems luxurious in comparison to most airlines. Inflight entertainment works and very well setup. Universal power plug plus usa style plugs USB plug."
Nadelen: "Meal was good for this 40 minute flight but could be a little better. Drink service was simply coffee and water."
Nadelen: "Boarding could be better organized3"
Nadelen: "Direct tarmac to plane without bus"
Nadelen: "There was no headset in my front pocket so I couldn’t watch any movie. Staff was busy doing meals and drinks over the 1.5ht window. When there was time, it was late to start any movie."
Nadelen: "The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class."
Voordelen: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
Voordelen: "Snack was great"
Nadelen: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
Voordelen: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."
Voordelen: "Good food"
Nadelen: "Flight was over an hour late"
Nadelen: "On time departure and arrival."
Voordelen: "The made it easy to travel with a young child"
Voordelen: "Simple, no surprises is a good thing"
Nadelen: "Nothing, everything was great."
Voordelen: "Plane was nice."
Nadelen: "Food was horrible"
Nadelen: "Excellent service and perfect time."
Voordelen: "Short flight but full service with flat bed business class, was not expecting that!"
Voordelen: "Flight was full, but generous seat pitch and efficient crew made the difference!"
Voordelen: "Very short flight"
Voordelen: "The B-class seats are fine."
Nadelen: "Crew did not offer blankets or earbuds. Dry flight! No beer, wine, or spirits at any price. I was astonished."
Nadelen: "Seat don’t recline enough. Sure neck. Entertainment was quite limited. Needs more movie options."
Voordelen: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
Nadelen: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."
Voordelen: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Nadelen: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."
Voordelen: "Overall experience Staff"
Nadelen: "Eating time on tarmac Entertainment is oldish"
Voordelen: "Value Friendly staff Cleanliness of plane"
Voordelen: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the plane comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Voordelen: "For such a short 1 hour flight, they managed to feed an A330 plane load of people - pretty impressive feat considering that US carriers don’t even bother to give complimentary hot food on a cross country flight. The color scheme didn’t hurt either. The FA’s were very accommodating and so pleasant."
Voordelen: "Very nice and friendly staff. We were fed a small meal on a very short flight."
Nadelen: "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."
Nadelen: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
Voordelen: "Nice plan, nice crew, left on time"
Nadelen: "Please offer a vegetarian option for the snack"
Voordelen: "Staff were very nice"
Nadelen: "Food, seat, timing, Etc"
Nadelen: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"
Voordelen: "nice crew"
Nadelen: "very old style business class seats"
Voordelen: "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."
Voordelen: "on flight entertainment made the long flight easier to deal with"
Nadelen: "nothing everything was perfect"
Voordelen: "On time"
Voordelen: "Friendly staff and airport folk! Smooth and easy all around!"
Voordelen: "Very Spacious between seats and very clean"
Voordelen: "It was only a short flight, but Thai Airways provided full service."
Nadelen: "Nothing too much"
Voordelen: "Excellent service throughout"
Voordelen: "Organized polite people"
Voordelen: "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."
Voordelen: "Fast in flight service and good entertainment options for a short flight."
Nadelen: "Boarding was delayed about 30 minutes, but that happens with every airline from time to time."
Nadelen: "Boarding a Thai Airways flight is always a bit chaotic... there is typically an unexplained delay of unknown duration. once on board, service is very good."
Voordelen: "Long flight and sitting vs comfort is always an issue. Put some gel in those seats"
Nadelen: "Slightly dated fittings"
Voordelen: "Excellent, clean, up to date plane."
Nadelen: "The food was good considering the flight was only an hour, BUT no beer was wine as available, even for purchase."
Voordelen: "The staff, the plane, their sense of urgency. I loved it. We got to our destination on time!"
Voordelen: "friendly, thorough service, and entertainment. A comfortable trip."