Vind goedkope vluchten naar Cartagena Rafael Nunez (CTG)

Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.

Flight was delayed nearly an hour causing a very tight connection in Calgary.

One flight attendant in particular. Wish I knew her name to commend her. Also, had a bassinet for my grandson!! Frequent beverages offered, especially water. Allowed to move seats once in the air!! Able to help my daughter with her baby. Chicken dish was actually really good.

No movie screens at all!? Odd; especially for an International flight. Check bathroom paper supplies more frequently. Ran out of paper towels two bathrooms. No fault of yours, but the Venice airport was a nightmare. I am use to airports in the US and was shocked how long the line was to get through to our gate. We couldn’t even find the end because it wrapped around like an “S”. Surprised we had to print our boarding pass (but was never asked for it); couldn’t do a mobile boarding pass.

Service, Ecofriendly, Kind Staff

Nothing

Quick and organized airport and boarding

Old plane uncomfortable seats

Arrived ahead of the scheduled time

Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ....

One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude

The flight itself was fine.

All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better.

The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight.

The WiFi did not work and so no entertainment for a flight of almost 4 hours.

Disponibilidad y ayuda del personal desde el primer momento que llegas a la ventanilla a documentar. EXCELENTE!! servicio.

Almost everything was perfect!

The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers.

The flight attendants they have attitude really bad I think u guys should check your employees.

NOTHING

2.5 HOURS DELAYED

Aircrew great along with gate agents.

First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.

United first class - no food

All great!

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Staff was friendly and service was on a exceptional level

Food was great!

Service

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Water only and.. I had to asked for it. No snacks or other drinks in my eighteenth hour of flying back from Poland :((

Service

Service was poor, lack of vegetarian food

Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)

The attendants took great care of us. Super smooth flight.

The leg room, was surprisingly roomy

The food and that there was no entertainment.

Good services!

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Staff was friendly and service was on a exceptional level

Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)

Food was great!

We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too.

The seats are very close to each other . The plane was taxing for a long time before or has a gate available .

We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too.

The seats are very close to each other . The plane was taxing for a long time before or has a gate available .

Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)

Water only and.. I had to asked for it. No snacks or other drinks in my eighteenth hour of flying back from Poland :((

Their airport service is outstanding. We were traveling with a mobility challenged person and they were so helpful in getting us through check in, out to our gate, and through boarding.

The service and staff on the plane are top notch, and the meals and drinks were very satisfying. The entertainment center on each seat had enough choices to pass the time. I rate Lufthansa a very good choice for trips to Europe, and will use them on my future trips.

Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.

Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.

Boarding was confusing and disorganized

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

The movie selection did not seem extremely varied.

Quick and organized airport and boarding

Old plane uncomfortable seats

Crew were nice, food on board was ok Given the long wait time at immigration, we did not have to wait for our bags.

Rouge seats are notoriously uncomfortable, especially on a 9 hour flight. Rouge Player entertainment sucks, very poor movie selection. Irish immigration took 45 minutes... a ridiculous amount of time in this day and age. My time with the officer took about 30 seconds, so obviously the problem is that they are understaffed...not the best way to start your trip to Ireland after a long flight!

The team was very professional and friendly

Service, Ecofriendly, Kind Staff

Nothing