Vliegtickets Brussel-Nationaal - Vind goedkope vluchten

Voordelen: "Great service in 1st class"
Nadelen: "All good"

Voordelen: "The crew was so friendly"
Nadelen: "Everything is so smooth in my flight!"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Nadelen: "Maybe just change the quiche. Very dry"

Voordelen: "Bombardier C Series. Most leg room and comfort of any plane"

Voordelen: "Leg room always an issue. Crew really great."
Nadelen: "Gluten free option"

Voordelen: "Crew was great"
Nadelen: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Voordelen: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Nadelen: "service was least friendly at this part of my flight"

Nadelen: "45mn late"

Voordelen: "Cabin cleanliness isgood"
Nadelen: "Food is bad"

Nadelen: "Food is bad"

Voordelen: "Punctual modern aircraft."
Nadelen: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Voordelen: "Swiss quality, punctuality and reliability."
Nadelen: "No negatives."

Voordelen: "Reliable, modern cabin, nice crew"
Nadelen: "Some more music choices would be nice"

Nadelen: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Nadelen: "Having no entertainment in the flight"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "It was so hot on the (delayed) flight"

Voordelen: "Service and Aircraft B777"

Voordelen: "All good, just perfect and friendly crew. Great aircraft (B777)"

Voordelen: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Voordelen: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Nadelen: "Nothing, everything was superb"

Voordelen: "All very comfortable"
Nadelen: "It was delayed"

Voordelen: "I had a wonderful experience the whole way through."
Nadelen: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Voordelen: "The length of the flight"
Nadelen: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Voordelen: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Nadelen: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Nadelen: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Voordelen: "Good flight"

Nadelen: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Voordelen: "Nice crew, nice plane"
Nadelen: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Nadelen: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Nadelen: "Not on time at all. Toooooo late boarding"

Nadelen: "Delay"

Voordelen: "Professional service"
Nadelen: "Lounge in Dublin poor"

Voordelen: "Service"
Nadelen: "All was great"

Voordelen: "not enough room, everything hastily delivered"

Voordelen: "People friendly"
Nadelen: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Voordelen: "Overall good"
Nadelen: "Delay"

Voordelen: "Fast journey despite a short delay it arrived on time."
Nadelen: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Voordelen: "Great"

Voordelen: "Friendly crew, clean flight"
Nadelen: "Charged 45 SF (about $50) to check 1 bag"

Voordelen: "Great entertainment system"
Nadelen: "Leg room space was a bit restricted compared to what I am used to"

Nadelen: "1h45 departure delayed with no compensation."

Voordelen: "punctual and friendly enough staff."
Nadelen: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Voordelen: "It was comfortable."
Nadelen: "No entertainment."

Voordelen: "Food was great."
Nadelen: "No USB. Entertainment was so-so."

Voordelen: "Aircraft clean, staff friendly and efficient"
Nadelen: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Nadelen: "Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul."

Nadelen: "Food poor going to Munich , legroom poor."

Voordelen: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Nadelen: "3 out of our 4 flights had some sort of delay."

Nadelen: "One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight."

Nadelen: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Nadelen: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Voordelen: "Absolutely amazing service"
Nadelen: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Voordelen: "Everything except delay"
Nadelen: "Nil"

Voordelen: "Respect and politeness of the staff"
Nadelen: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Nadelen: "Seat I had was terrible .. not comfortable"

Voordelen: "Crew was great, plane was nice"
Nadelen: "delayed again, almost missed connection"

Voordelen: "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Nadelen: "No food for vegetarians."

Nadelen: "The food was sub-standard, though it was described accurately as a snack."

Voordelen: "Great crew. Great seats"
Nadelen: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Voordelen: "Everything Else"
Nadelen: "Too much cabin baggage."

Voordelen: "Lufthansa long haul flights has a really cool air flight status system."
Nadelen: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Voordelen: "Reasonably comfortable seat"
Nadelen: "The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling."

Voordelen: "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Nadelen: "a bit delayed,"

Voordelen: "Great amount of legroom, snack given even though < 1hr flight"

Voordelen: "Flight itself was good. Crew was nice"
Nadelen: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"

Nadelen: "My luggage did not make it with me."

Voordelen: "The crew was professional and polite"

Nadelen: "Highly recommended for efficiency"

Voordelen: "You can charge your phone on the flight. Got snacks on each flights"
Nadelen: "the food options"

Voordelen: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Nadelen: "No negatives."

Voordelen: "Friendly cabin crew"

Voordelen: "great over all experiance. Don't let the other negative reviews put you off"

Voordelen: "Amazing crew"
Nadelen: "Legroom"

Voordelen: "All. The customers was good and nice"
Nadelen: "Nothing"

Voordelen: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Nadelen: "No negatives."

Voordelen: "Nothing"
Nadelen: "The whole experience"

Voordelen: "Lovely crew"
Nadelen: "Airport is too hot"

Voordelen: "Crew friendly"
Nadelen: "Waiting in the line long then expect"

Voordelen: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Voordelen: "Welcoming from the crew"
Nadelen: "Take off was very scared"

Voordelen: "All good"
Nadelen: "Nothing"

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Nadelen: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Voordelen: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Voordelen: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Nadelen: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Voordelen: "Nothing"
Nadelen: "Attitude of staff very poor at a request for a drink of water"

Voordelen: "Great service, and plenty of refreshments."

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Nadelen: "We booked our plane reservations through Kayak . My sister booked my reservation along with hers at the same time. Kayak put us on different planes at different times on our return flight back to the USA. I had assumed we were flying together ( sisters with the same last names), so I showed up at the airport to find out that I had missed my first flight. I already had a boarding pass for the next flight, but Kayak had canceled me and booked someone else in my seat. No more seats in economy and I had to pay $1750. Euros for another ticket. Why would 2 passengers flying together and booking together be put on different planes and different times. We will NEVER use Kayak again!7"

Voordelen: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Nadelen: "This flight went well, crew was nice, flight was on time ."

Voordelen: "Everything was on time, the service was very nice as well. No problems at all."

Voordelen: "Pleasant flight all around."

Voordelen: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Nadelen: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."

Voordelen: "Staff were amazingly helpful n friendly. Food was yummy."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "wasn't able to take the flight since I missed it"

Nadelen: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Voordelen: "Friendly staff"
Nadelen: "Leg room"

Voordelen: "The service"
Nadelen: "The seats"

Voordelen: "Friendly crew."
Nadelen: "So many people on a 747!!"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Nadelen: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "I was upgraded to Buisness so, no complaints"
Nadelen: "No Marlboro light cigarettes on the duty free shopping cart"

Nadelen: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Voordelen: "Loved this 747! Crew was professional and food was very good."
Nadelen: "We had a long wait (25 minutes) at the gate because we were early."

Nadelen: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Voordelen: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Nadelen: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Voordelen: "Speed, crew, and reliablity."
Nadelen: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Voordelen: "Same as above"

Voordelen: "Night flight so no entertainment allowed sleeping"
Nadelen: "Kosher food could be improved"

Voordelen: "Same as above"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Friendliest economy class service I've ever encountered."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Voordelen: "leg room economy compared to KLM"
Nadelen: "full flight, no upgrade possible"

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Nadelen: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Voordelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Nadelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"

Voordelen: "Crew was great; super easy boarding process; flawless take off and landing."
Nadelen: "N/A"

Voordelen: "It was absolutely on time. Great!"
Nadelen: "The meal is always too spicy and for more south Asian style. I prefer more European meal."

Voordelen: "Quick flight. Friendly cabin crew."
Nadelen: "Nothing."

Nadelen: "Hotel was rubbish"

Voordelen: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Nadelen: "Boarding staff was rude Bus transport from plane to terminal"

Voordelen: "Friendly staff and smooth boarding process."
Nadelen: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."

Voordelen: "Everything ran on time."

Voordelen: "British airways, does what it says on the tin."
Nadelen: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "Seat super small, could not avoid touching other passengers, I am not obese."
Nadelen: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Voordelen: "Nothing"
Nadelen: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."

Nadelen: "It appeared that check-in staff had never dealt with a mobility scooter before"

Voordelen: "yes seats were more comfortable and more leg room than the other airlines I have used"
Nadelen: "It was all pretty good and despite leaving a little late we got there on time"

Nadelen: "Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily."

Voordelen: "We got to our destination"
Nadelen: "They don’t even give you a cup of water, a horrible low cost airline with premium pretences! Gatwick is a horrible airport to fly to."

Voordelen: "Crew ok, seat ok"
Nadelen: "Flight on time"

Voordelen: "Friendly crew"
Nadelen: "NA"

Voordelen: "Nothing."
Nadelen: "Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill."

Voordelen: "Left on time and arrived early"

Nadelen: "Generally, it was just good."

Voordelen: "Friendly Crew"
Nadelen: "The timing of the food service vs hours of flight"

Voordelen: "Not a lot. Just that the departure was on time."
Nadelen: "This Business-class seat is a proper rip-off. The only difference from Economy is the in-between seat is not used. No extra leg room whatsoever. Economy from Honolulu to Los Angeles I had more leg room then this one. Unacceptable response from the crew: "that's how it's been the last years"."

Voordelen: "One of the crew used bad words toward one of the passenger ..!"

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "I only like the voucher idea but still doesn't cover up all the other things ."
Nadelen: "I didn't like that it delayed my plans and it was unexpected and they did not inform us until I go to the airport , for 30 minutes in the air we had to wait 6 hours"

Voordelen: "Crew very professional and staff well informed."
Nadelen: "Feels like a bus in the sky. Same device as Ryanair but not on time."

Voordelen: "Original timing"
Nadelen: "Boarding was a chaotic affair. Landed late but no mention of apology. Disappointed."

Nadelen: "The other passengers"

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Helpful staff, very pleasant flight and even arrived early!"
Nadelen: "The fact that you had to buy even water."

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Voordelen: "Service was excellent"
Nadelen: "Entertainment system getting a bit long in the tooth on 747. Hot breakfast could have done with some colour"

Voordelen: "New plane and boarding was a breeze."
Nadelen: "Had to pay for any food and drinks. No entertainment but very short flight."

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Voordelen: "Nothing"
Nadelen: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Voordelen: "Comfortable short hop"

Voordelen: "Flight arrived 30 minutes early."

Nadelen: "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Voordelen: "nothing"
Nadelen: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Voordelen: "Nothing, nothing. At all."
Nadelen: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."

Voordelen: "Nice efficient crew"
Nadelen: "Announcements on plane very loud sometimes"

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Arrived on time although departure was delayed. Cabin crew was vert friendlyand boarding was fast"
Nadelen: "Would have been nice if the reading material was not so beat up to match the plane's perfect interior, otherwise nothing to fault at all"

Voordelen: "Fast as smooth"
Nadelen: "Nothing"

Nadelen: "2 Hour Delay"

Voordelen: "Efficient processes. All went to plan"
Nadelen: "Tight seating. Old plane. Entertainment screen sub par"

Voordelen: "The time schedule was right, no delay"
Nadelen: "Nothing to say really."

Voordelen: "Good variety of onboard entertainment. Middle seats felt roomy."
Nadelen: "The staff weren't the most professional (save for one or two members) and the food was not great."

Voordelen: "The entertainment was nice!"
Nadelen: "The seats were not comfortable"

Nadelen: "no air circulation during taxiing"

Voordelen: "Nothing"
Nadelen: "Staff with bad attitude and willingness to help..."

Voordelen: "Buena comida a bordo y peliculas de entretenimiento."
Nadelen: "Asientos incómodos oara un viaje de 10 horas."

Voordelen: "Everything was good."
Nadelen: "There was no problems whatsoever."

Nadelen: "Todo estuvo excelente!!!"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Delay of 1 hour, but flight was good!"

Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Voordelen: "The people"
Nadelen: "Trafic"

Voordelen: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Nadelen: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Voordelen: "On time departure and arrival early by an hour."
Nadelen: "Seats were quite uncomfortable."

Nadelen: "The right was late in bi ti directions.long limes to check in."

Voordelen: "Iberia is awesome, they are so nice and accomodating, I appreciate the time that they spent making me feel comfortable. The food was awesome!"

Voordelen: "On time"
Nadelen: "The small space between seats"

Nadelen: "We didn’t go"

Nadelen: "We have to spend almost one hour because of delay"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom)."
Nadelen: "Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem"

Voordelen: "Food, Entertainment was state of the art for airlines that is, wine and beer available as choices"
Nadelen: "No so friendly staff but OK, I've noticed other major airlines trying a little harder. but it was OK. It was difficult changing seat assignments and checking in online,"

Voordelen: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"

Nadelen: "Our seats was almost the last seat of all our flights, even we checked in very early."

Voordelen: "Time and flight was ok"
Nadelen: "The size of the seats"

Voordelen: "I like the staff and the generous host of them"
Nadelen: "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."

Voordelen: "That I arrived"
Nadelen: "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."

Nadelen: "They need to have agents stationed throughout the terminal to help customers make connections. I had 2 hours and I still barely made my flight. The airline representatives are extremely unhelpful and the customs process is an absolute mess in Madrid."

Voordelen: "Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag"
Nadelen: "The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged."

Voordelen: "The AA Tampa crew need to train the IB crew on customer service"

Voordelen: "Good on board movies."
Nadelen: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "The prive"
Nadelen: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."

Voordelen: "The plane arrived safely, it will get you where you want to go."
Nadelen: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Voordelen: "The entertainment system with movies was great, with plenty of choices and good sound. The crew was very good. Legroom on the seats was good. They kept the temperature in the plane just right. We could board first because we had a 5-year-old child."
Nadelen: "Flight was delayed an hour leaving Chicago, and arrived an hour late in Madrid. The screen was not updated in Chicago to let us know what was going on. It's a mass of people at the gate, with very little systematic lining up. One luggage piece did not come out on the carousel in Madrid. We had to wait 1.5 hr at the airport to confirm that they would send it to our Madrid hotel. Hopefully it will come. The food was mediocre. Pasta for dinner with little to no meat. Not even fruit. They are clearly saving money on the food."

Voordelen: "Nothing"
Nadelen: "The flight crew only cared about their first class passengers."

Voordelen: "Entertainment was nice and the rise was very smooth."
Nadelen: "N/A"

Voordelen: "Everything was pretty good"
Nadelen: "The seats were kind of tight."

Voordelen: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Nadelen: "See above"

Voordelen: "Boarding was very efficient"
Nadelen: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"

Voordelen: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Nadelen: "Nothing."

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Nadelen: "Seat recliner broken at 21B so seat will not stay in upright position. Passenger bouncing through out flight banging my knees. Passenger behind continually kicking my seat, passing people grabbing seats and jerking it. NOT A FUN RIDE"

Nadelen: "It was cancelled and stranded me in Chicago.I will never use Iberia again."

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Voordelen: "I liked their service and warm nature of the staff."
Nadelen: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."

Voordelen: "Standard EU flight, on time"
Nadelen: "Had to buy food and the sandwiches were soggy. Wouldn't accept credit cards at first, staff tried to push cash payment until finally getting a different credit card readee that worked."

Nadelen: "Seats do not recline. Not even water was offered."

Voordelen: "Got to my destination safe and sound"
Nadelen: "Staff has bad attitude. Food was cold. Entertainment was awful."

Nadelen: "The fight from Chicago to London was a nightmare."