Hotels in Brussel

Voordelen:: The location was perfect, right in the hart of everything we were looking for.

Nadelen:: No tea and coffee making facilities

Voordelen:: Outstanding accomodations! The best hotel I've stayed in since arriving in Europe. Attention to every detail.

Voordelen:: Location

Nadelen:: Staff. The furniture was old and damaged in the room. I don't think it was a DELUXE double room as I wrote on the booking

Nadelen:: Niet al het personeel was vriendelijk. Vooral tijdens het diner was men onpersoonlijk tot onvriendelijk. 's Ochtends bij het ontbijt was vooral het vrouwlijke personeel wel vriendelijk . Blijft vreemd dat ze zelfs in het hotel geen Nederlands kunnen of willen spreken. Brussel is toch van oorsprong Nederlands talig

Voordelen:: Great location. Fabulous hotel, really comfortable

Nadelen:: Nothing

Nadelen:: Kamer aan voorzijde. Veel straat lawaai.

Voordelen:: We had a very pleasant stay. Great locatation, delicious breakfast and very professional, service-minded staff on all levels. No doubt we will return.

Nadelen:: This is my second time staying at Hotel Amigo and I’m convinced that this will be my “go to” hotel in Brussels. Until the next time Hotel Amigo!!

Voordelen:: Alles was prima in orde , buiten de kerstmenu .

Nadelen:: Er was geen kerststemming , niet echt een kerstmenu , voorgerecht was koud . Dit was een tegenvaller . Jammer want het was redelijk prijzig volgens wat wij te eten kregen . Voor de rest was alles ok .

Voordelen:: Location

Nadelen:: Ok

Voordelen:: Exceptional location, lovely hotel and friendly staff.

Nadelen:: Dismal view, but I believe I requested a "quiet" room so that's my fault.

Voordelen:: Great staff at front with outstanding support. Concierge excellent with help and suggestions [old school] Location the best in Brussels.

Nadelen:: Shower need upgrade I.e. shower plus bath or just spaceful shower

Voordelen:: Location was fine. Building was clean and in a good area. Room was very space efficient. The housecleaning crew was great and went above and beyond when we were in a rush and left the room a mess.

Nadelen:: The toilet could have been cleaned better from the previous resident of the room. Beyond that the breakfast buffet is a little overpriced, I would have purchased had the price been more agreeable. Beyond that it was a great experience.

Voordelen:: Location

Voordelen:: Bijzonder vriendelijk personeel!

Nadelen:: Kamer niet geheel proper en structureel onderhoud nodig

Voordelen:: clean, nice interieur, good shower, kind staff, bag storage, bath robes and slippers in hotel, water boiler and nespresso in room

Nadelen:: - not enough staff, we had to wait long to get our bags - leakage of water boiler in the room - no refilling of the coffee in room - expensive breakfast

Voordelen:: Lovely hotel with very nice breakfast. Room service was good with cleaning but frequently forgot to replace one item or another.

Voordelen:: Ontbijt was top! en heerlijke bedden. Ook prima bar/restaurant. Hotel ligt aan leuk bedrijvig plein.

Nadelen:: Ontvangst had wat hartelijker gemogen. Helaas waren de aan ons toegezegde aaneengesloten kamers toch niet beschikbaar.

Voordelen:: Great hotel in perfect location. Very friendly helpful staff with personal service. Overall great welcoming atmosphere. Very nice modern rooms and good beds. Excellent breakfast with big selection

Voordelen:: Location was very good, staff very friendly, breakfast was delicious

Nadelen:: I am rather accommodating but did not sleep well at all. For different reasons: - duvet was cheap and wafer thin, it was freezing - pillows felt cheap and uncomfortable, neck hurts - very noisy as sound insulation felt terrible. Was woken up from 6 to 7:30 am by someone relentlessly rattling glass bottles in a trash can down the road ??? And I live in a city center, am used to random sounds, this was just annoyingly loud.

Voordelen:: Location is great , close to the sightseeing and to the shopping streets. Good breakfast, comfortable room.

Voordelen:: Receptionist Stephane was a great helper.He organized everything perfect. They changed our room. Because we got married.Without any charge everything was amazing.

Voordelen:: Excellent location, walking distance from train station and public transport also from historic sites. Beautiful lobby and rooms, friendly staff. Superb restaurant (we ordered room service and was awesome) Multilingual staff, spoke Spanish, very for us

Nadelen:: There were no towels in the room but they brought them quickly

Voordelen:: The property is really nice and clean. The location is very convenient.

Voordelen:: Close to EU offices

Nadelen:: Room was fine, but bathroom poorly designed. Impossible to shower without flooding the floor and disappointed to see single use plastics for the toiletries. TV casting used proprietary system that didn't work. Buffet breakfast was very average. Overall not up to 4 Star standard and very overpriced.

Voordelen:: Breakfast spread was good ... Great idea to have a waffle maker for anybody who wished to create their own special breakfast delight ! Cool chill out reception area too. Staff were great , friendly and always smiling and professional in all of our dealings with them.

Voordelen:: Staff were so helpful. Breakfast might seem a little steep for some, but trust me it's worth every penny. Rooms were very comfortable and clean. Bathrooms are exceptional, apart from when you need to sit on the toilet. Being 6'6 my head and knees were touching the opposite wall. All in all I would return to this hotel and were planning on it next Christmas break.

Nadelen:: There wasn't anything I didn't like about this hotel.

Voordelen:: Room cleaness, good buffet breakfast, very comfort bed and big room,excellent wifi

Nadelen:: Not well educated receptionist,not professional approach. We asked for informations and did not get a straight answer.....

Voordelen:: zeer goed hotel op centrale locatie. Vriendelijk personeel.

Voordelen:: Lekker ontbijt en verzorgde kamer

Nadelen:: Gehorige kamer ofwel luidruchtige buren

Voordelen:: avondbuffet was schitterend . ontbijt zeer goed . kamers ruim en comfortabel . enkel de kussens vielen niet echt mee, maar zeer persoonlijk natuurlijk.

Nadelen:: zijn de zaterdagavond in restaurant gaan eten . dit viel wel tegen: als we binnen kwamen hebben we wel enkele minuten moeten wachten vooraleer er iemand ons kwam verwelkomen. Tijdens de maaltijd was er een continue in en uitgaan van enkele kinderen die dachten dat restaurant een speeltuin was. ouders zaten niet in restaurant. de kelner liet de kinderen maar in restaurant ravotten en rondlopen. ongehoord!!!!!!!!!!!

Voordelen:: Alles wat in de beschrijving stond was aanwezig en bereikbaar. En de kwaliteit heeft mijn verwachtingen overtroffen. Het ontbijt voor 30 euro bevatte werkelijk traditionele Chinese keuzes naast de Europese.

Nadelen:: -

Voordelen:: we hebben reeds meerdere malen hier overnacht... telkens opnieuw een heel aangenaam verblijf... ruime kamer... grote en aangename douche... heerlijk buffet.. vriendelijk en behulpzaam personeel..

Voordelen:: Hotel was clean and well kept. Rooms were good and bed was comfortable.

Nadelen:: Terrible buffet food in restaurant (old and cold) Avoid!!!!! , staff extremely lazy , unwelcoming and generally disinterested in providing any kind of a service. Shame as hotel is quite nice , clean and comfortable. But awful staff ruin everything else that was positive.

Voordelen:: Chinese/European mix (as hotel is Chinese) doesn't bother me as I frequently travel to China

Nadelen:: A hot tub in the liesure area

Voordelen:: Ligging en ambiance is goed

Nadelen:: Jammer dat er harde bedden zijn en topmatrassen zijn niet voldoende beschikbaar. Ik begrijp echt niet dat een hotel voor harde bedden kiest en als je dat dan toch doet, zorg voor voldoende topmatrassen. Verder laat het echte schoonmaken van de kamers wel iets te wensen over voor een hotel in deze klasse. Er lag nog een haar op de grond in de toiletruimte en er zat nog een gebruikte koffie capsule in de koffiemachine.

Voordelen:: This is my nth review of this hotel, I stay there everytime in Bxl. It is perfect. And the breakfast is fantastic, together with the pool (which is HUGE for an indoor).

Nadelen:: Nothing to complain about. This time they even did not charge me for the underground parking :)

Voordelen:: Nothing

Nadelen:: The deposit of a hundred euro for each room

Voordelen:: It’s all good

Nadelen:: Nothing

Voordelen:: Alles was uitstekend . Dikke 10

Nadelen:: Niets

Voordelen:: Uitstekende locatie en zeer schone kamer.

Voordelen:: Very inflexible hotel policies. Due to unforeseen circumstances I could not come to Brussels and they let me pay for two full nights without any compensation or partial reimbursement. I even called them and sent them an email, This is not a customer friendly policy and I would never book there again

Voordelen:: The beds were very comfortable and the shower was huge!

Nadelen:: Nothing! Everything was great!

Voordelen:: op 5 minuten van de Grote Markt, direct bij de Kunstberg, enorm stille kamer, buiten accidenteel een politiesirene niets gehoord

Nadelen:: een detail, maar toch, geen borstel om het toilet uit te kuisen

Voordelen:: Prima ligging je bent zo in het centrum. Prettig om bij het hotel te kunnen parkeren. Er leuk was dat, je als gast, op 5 december hun schoen konden zetten en de volgende ochtend lag er een chocoladeletter naast.

Nadelen:: Het zit gedeelte van de kamer was niet zo gezellig verlicht.

Voordelen:: Breakfast is so virety and delicious. Hotel is in the city center and close all important places especially train station and metro.

Voordelen:: De locatie, de kamer, het personeel, het ontbijt

Nadelen:: Er is geen bar.

Voordelen:: De heerlijke bedden en centrale maar rustige ligging

Nadelen:: 1 lift werkte niet optimaal,waardoor we een gedeelte met de trap moesten doen. Bij de bar was weinig te doen.Veel lawaai s nachts van sirene’s hulpdiensten. Ontbijt goed maar flink aan de Prijs voor wat je krijgt

Voordelen:: Excellent location. Walking distance to all major attractions. Nice breakfast, very clean. Friendly staff.

Nadelen:: All good.

Voordelen:: It is near to center of the city and the staff is so friendly

Nadelen:: Nothing

Voordelen:: This is not our first stay at the Sandton and, as always, it's a quite, perfectly located hotel. Ideal for a good rest. Rooms are relatively spacious and very clean.

Nadelen:: Unlike other years, we have felt the Sandton's standards slip quite a bit. While the bed was very comfortable, the pillows had seen much better days. The shower was frankly bad: weak pressure and loose head.

Voordelen:: Great location close by shopping district and with very nice restaurants.

Voordelen:: Keurig, net personeel, mooie grote kamer

Nadelen:: Parkeerservice (velvet parking, zeer netjes geregeld!)

Voordelen:: Het ontbijt is uitgebreid en vers, goede kwaliteit. Personeel ziet er piekfijn uit en is erg beleefd, vriendelijk en klantgericht. Entree ziet er glanzend uit. Tweepersoonsbed is inderdaad heeeele breder. Breder dan dat het lang is. Locatie is redelijk. Tram vlakbij. Lopen naar Metro Louisa is 20 minuten. Centrum ruim een half uur.

Nadelen:: Toch best wel verbaasd over de 5 sterren die dit hotel zou hebben. Erg duur ook, ong 300 per nacht voor 2 personen. V In de kamer die wij (2 personen) hadden zaten er rode vlekken op de bank (zie foto). Met koud water weggehaald. Dus waarschijnlijk bloed?!? Er was naast het bed geen stopcontact voor bv telefoonlader. In de minibar stonden veel glazen, maar slechts 1 theekop en 1 espresso kop. Er was slechts 1 paar badslippers en badjas. De dekbedhoes was ca. 75 cm te groot voor het dekbed, waardoor er veel losse ruimte was, wat niet zo prettig slaapt. De kraan in de badkamer was nauwelijks te bewegen van koud naar warm. Alleen met heel veel kracht kwam er wat beweging in. Geen toegankelijke trap voor als je de lift wilt vermijden. Geen duidelijke toilet-mogelijkheid in voyer.

Voordelen:: The room was spacious with a very nice view. The breakfast was great with a variety of food.

Voordelen:: Mooie, degelijke en grote kamers. Leuke locatie en wijk

Nadelen:: Voor thee op de kamer helaas slechts 1 kop. Centrale electriciteitsknop maakt snachts toiletbezoek lastig

Voordelen:: We enjoyed the staff. They were kind, respectful, cheerful and courteous. The young men who assisted with the luggage and parking were great. The counter personnel, was very pleasant.

Nadelen:: All was well.

Voordelen:: Nice room with friendly staff

Nadelen:: When we got into room it was so cold an also toiler sink was stocked. They came and fixed it immediately

Voordelen:: Zeer verzorgde kamers, vriendelijk personeel en uitstekend ontbijt.

Nadelen:: -

Voordelen:: The location is in the lovely area of Ixelles. We had an executive room which was pricey but spacious. The beds were large and really comfortable! We were there on New Year's Eve, but didn't want to be in the centre of things, so this was perfect.

Voordelen:: Staff were extremely friendly and helpful. Room was very clean and comfortable. The property overall was well-decorated and gave us that Christmas mood!

Voordelen:: This was a nice hotel. It is very clean and ok, but it is just outdated in terms of room decor, etc. Staff was very nice and helpful. not in the center.

Voordelen:: The hotel , rooms staff and location is excellent

Nadelen:: The breakfast is not great value very expensive for what offered I went out to have a coffee in the bakery near by with more options of fresh bread and half price Anyway will stay again in the hotel as there is lot of restaurant and coffeeshops and facilities around

Nadelen:: Small room

Nadelen:: Shower

Voordelen:: The room was quite large and comfortable.

Nadelen:: Parking even thou the hotel advertises for parking available at 35 EURO per day - there was no available parking when we arrived and had to leave our car on the main road and pay by the hour. Room - The foor in our room was not very clean , there was long blonde hair on the floor and on the large mirror by the door, and this was definitely not my as I am brunette. For a 5 star hotel you would expect your room to be spotless .

Voordelen:: De look and feel van het hotel

Nadelen:: Prijzen van de bar

Voordelen:: Lovely single room, clean, cosy and comfortable with great amenities and great location. Lovely quality soap and shampoo, vanity kit provided, robe and slippers all extremely comfy. Room was quiet and temperature was ideal, so I slept very well.

Nadelen:: I was charged an extortionate amount for a bottle of water at the bar (3.50 EUR for a tiny bottle of water and 5 EUR for the bottled water in the minibar which I did not take as I could not justify 8.50 EUR for water, it was very late at night so no shops nearby), and they refused to serve tap water. No complimentary water in-room was surprising given the cost of the room. I had a very unpleasant experience with the bartender, when after I bought the tiny bottle of water (enough to half-fill a glass for me and my friend), I asked if he could fill up my glass from the tap which was right there. He was rude and condescending and made me feel rather uncomfortable as a paying guest. Bit of a shame

Voordelen:: good location

Nadelen:: overpriced, pretentious decor but non-functional (shower impossible to set to right temperature) weird room setup with staircase

Nadelen:: Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).

Voordelen:: Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information.

Nadelen:: Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.

Voordelen:: Uitstekend hotel met zeer correcte service en een heerlijk ontbijt.

Voordelen:: Pool table Location Communal and bar area was lovely Basket of free fruit was a nice touch

Nadelen:: Duvet wasn’t thick enough Winter garden wasn’t open during the weekend Bar service was slow - even though we were the only ones there

Voordelen:: We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed.

Nadelen:: The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.

Voordelen:: Friendly staff Nice decoration Clean Good location

Nadelen:: Small room

Voordelen:: Good Location, nice staff

Nadelen:: Rooms are not very spacious

Voordelen:: De locatie is prima en handig met de parking in de kelder. Het toeristische centrum is op wandelafstand. We keerden 's nachts met de taxi terug voor minder dan € 10. Het ontbijt was perfect, met lekkere koffie of thee. De kamer is niet groot maar wel erg stijlvol ingericht met een goed bed en erg mooie badkamer. Het volledige hotel is erg stijlvol ingericht en heeft een erg mooie lobby. We komen zeker terug!

Voordelen:: a reasonable price and a good design. a lot of value for money

Nadelen:: when we arrive to check in 6 people were in waiting and queuing for the check in. And only one receptionist was doing the check in. The others were looking very interested at the screen of there computer. But they were not helping the new guests. After a long trip I want my key and my room number, instead several receptionist doing probably important things but not helping the new guests. Everyone around me was annoyed and tired....

Voordelen:: The hotel staff was very respectful and very welcoming and helpful. I really liked staying at this hotel. I highly recommend it

Nadelen:: Well, it was all good, but I would’ve loved a small fridge in my room. But again, the hotel is amazing

Voordelen:: Friendly and helpful staff

Voordelen:: Location is close to the old part of town.

Nadelen:: The street side of the building is very noisy from the bars close to the hotel.

Voordelen:: Motel One is fantastisch. Goedkoop, schoon, rustig en netjes.

Nadelen:: Niets.

Voordelen:: Bekende formule, mooi ingerichte kamer, schoon en nieuw sanitair, vriendelijk personeel, ook lekker ontbijt. Loopafstand van station Brussel Centraal, vlakbij metrostation Park.

Nadelen:: De wachtrij bij het inchecken

Voordelen:: Vriendin was onwel geworden, snel gehandeld door personeel, ambulance was zo ter plekke

Nadelen:: We betaalden voor ontbijt, maar niemand die dat controleert... iedereen pakte daar wat. Allemaal betaald?

Voordelen:: Ligging,vriendelijk personeel, ontbijt was top, leuke inrichting kamer,tof uitzicht.

Nadelen:: De kamer rook een beetje muf

Voordelen:: All of it, the hotel is exceptional

Voordelen:: Good location!

Nadelen:: They miss-lead us to think it’s 50£ deposit for the whole stay but it ended up being per night. There was a power cut on our first night/ anniversary for more than an hour. There was a lack of communication - we had to go down the fire exit to find out what had actually happened. There was no apology from the staff the next day. We demanded a refund but was told to come back the next day. Came back the next morning and was told to come back in the evening. Went in the evening around 8 after a day out and was told we can use the lounge bar for free - which essentially shuts at 10. So very cheeky of them. There was hair in the bath tub when we first got there, the mens sauna room were out of shampoo and body wash for the whole period of our stay. The room was a double room but equated to one person stay - one bathrobe, slippers, one coke and one beer, lastly only one key despite the sauna facilities needing different cards to enter depending on gender.

Voordelen:: This is a luxurious property in the heart of the best district in a Brussels. It’s a high rise . Our views from floor ten were amazing. The room itself is very high tech and “ James Bondish.” Rainfall shower head with very hot water on demand. Too many items to list. Just book it.

Nadelen:: Nothing.

Voordelen:: Breakfast was awesome. Very conveniently located.

Nadelen:: During our 6-nights stay, the room service forgot to clean our room for one night.

Voordelen:: Great view over Brussels from our room on the 19th floor. The room was well equipped with a big bed and a long couch. The location of the hotel was very good, the underground is nearby and it was just a little walk to the city center crossing a small park behind the hotel. Special highlight is the the sauna with panoramic view on the 23rd floor.

Nadelen:: We did not hear any noise from the street, but we could hear the shower of the room above us. And the air conditioning was causing little noise although it has been switched off.

Voordelen:: This hotel is worth going. Top location. Good quality overall.

Nadelen:: expected more from the lobby area.

Nadelen:: Beautiful room. Complimentary drinks

Voordelen:: Our room was on the 12th floor, it was really nice with a good view. The room was comfy. They have a gym on site which despite being small, it is enough. The complimentary mini bar was nice.

Nadelen:: Parking was full although the hotel claims no reservations are needed. I think if they expect enough guests to come and fill the parking they should at least inform the other guests or request reservation. Also, the room service was a bit slow, we asked for a bottle opener around half an hour before midnight so we can celebrate NYE with a drink, they brought it 15 min after midnight. It was both useless and unnecessary to bring it so late- it is a bottle opener.

Voordelen:: Prachtig uitzicht op Brussel vanuit de kamer (zeker om vuurwerk te zien bij oud en nieuw) en vanuit de sauna op de 23ste Zalig bed en douche, stijlvolle ruimtes en gevoel van klasse all over. Heerlijk ontbijt.

Nadelen:: Op de kamer was eerder gerookt hetgeen nog lichtjes merkbaar was (‘s morgens als de airco niet aanstond). Personeel bleef te afzijdig, te wei of persoonlijke aanpak.

Voordelen:: Heel mooi/ chique hotel in een mooie winkelstraat met de grootste merken. Kamers en hotel erg mooi ingericht. Binnen 20 min wandelen was je op de Grote Markt.

Nadelen:: Geen fohn op de kamer, parkeren erg duur onder het hotel (35 euro per dag). Tip: aan de overkant schijn je ook te kunnen parkeren voor 10 euro per dag?

Voordelen:: The bed was comfortable, the temperature in the room is easily regulated, the room is well sound-proofed, so it is quiet at night. We had a corner room and the view is really nice. The light controls and the curtain controls are automated and can be manipulated with a push of a button. The location is great for shopping, walking to local attractions, and as a starting point to almost anywhere. I might or might not stay again - the negatives are not terrible, in the grand scheme of things.

Nadelen:: The shower enclosure is not well designed and the water constantly goes over the lip of a very shallow shower pan - even if you try to stand up against the wall, only shower with the handheld shower, etc. So we couldn't enjoy the rainfall shower head which was huge and lovely because then you essentially have a lake in your bathroom. For the most part we had a soggy towel on the floor near the shower at all hours. Also the toilet is separated from the rest of the room with just glass so privacy or soundproofing there does not exist, and given that it is a European -sized room, if one of you is up to use the bathroom at night, it is impossible for the other to stay asleep as it is an echo chamber. The breakfast is severely overpriced for the options available and/or service provided - at least one of them needs to improve. Even though we travel a lot, still for a tourist from the US it is quite surprising - for 28 Euro per person I would want something more lavish in terms of food variety or much better service - waiters pouring your coffee or tea instead of you wresting with the automatic machines - something.

Voordelen:: Pleasant place and extremely helpful people working there!

Nadelen:: The heating was noisy

Voordelen:: Rustige omgeving. Vlakbij de metro

Nadelen:: Restaurant

Voordelen:: staff at the lobby was very professional and kind. super close to the nearest station, not in the center area but can get there easily by subway.

Nadelen:: Shower room was a bit smelly, although it was clean. hand towel smelt very bad, although bath towel didn't.

Voordelen:: Location (near train station to airport and metro), walking distance to city center God breakfast, gym and everything was clean and comfortable

Nadelen:: N/a

Voordelen:: Breakfast was very extensive, however, we missed the salmon in the Norwegian hotel. In spite of the mention of slippers, there weren’t any available in neither room. Rooms are large and the parking garage certainly an asett!

Voordelen:: The bed was great!

Nadelen:: Slightly rude staff. Overpriced. Far away.

Voordelen:: zeer uitgebreid ontbijt

Voordelen:: Breakfast is amazing! So much choice! And bedroom is clean and spacious

Nadelen:: The cleaning lady started clean up the room next door early in the morning, I was annoyed especially as I requested a quiet room!

Voordelen:: Ruime familiekamer.

Nadelen:: Ontbijt maar tot 10uur. Geen vlaamse tv zenders en geen Nederlands aan de receptie. Bar niet open op aangegeven uur (maar om 17u ipv 13u)

Voordelen:: It’s really comfortable. And need metro station.

Nadelen:: Nope

Voordelen:: Zeer vlotte check-in. Kamer ruim en proper. Geen lawaai gehoord van andere kamers of mensen op de gang. Kamer lag aan zijstraat en dus niet op de Wetstraat zelf, zeer kalm dus. Hotel ligt ideaal en je springt bijna letterlijk de metro op, het hotel is dus ideaal gelegen om Brussel te ontdekken. Ontbijt op de kamer precies op tijd en meer dan voldoende. Ook check-out zeer vlot.

Nadelen:: geen verbeteringen waar ik op kan denken

Nadelen:: Duur maar typische euro prijs

Voordelen:: The staff was very friendly all the time. Clement, at the reception desk, gave us really useful tips on where to go and what to visit in Brussels. Jimmy and all the catering staff were absolutely fantastic - always checking on us to see if we needed something else. Their hot chocolate is creamy and tasty. The breakfast is the best I've ever had in a hotel and it's worth every cent. :) Also, every night we found chamomile tea, Neuhaus chocolate and comfy slippers placed beside our bed.

Voordelen:: Very comfortable, great customer service, luxury toiletries, luxury room

Nadelen:: Nothing..it was perfect

Voordelen:: it was an Excellent Hotel. clean, quite. good location, good sttaff.

Nadelen:: NOTHING

Voordelen:: Front desk employees were very polite, as well as the breakfast staff.

Nadelen:: This is a 5 star hotel in the lower category. If you are used to 5 star hotels internationally (even Sofitel) you might get dissapointed. You miss just the extra bit of service and expect higher standards. In example: there is no minibar, front desk just hung up the phone when they appearantly thought the conv was finished, conciërge promised us to arrange a restaurant within 20min after arrival and after we pointed out to be in a hurry, we had been waiting at the entrance for more than half an hour, and after some irritation at the concierge when asking about it, we proposed to go to our appointment and give him some more time and ask to give us a call. 1,5 hr later still no call and eventually nothing could be arranged. Eventually we orderded room service. The food was not in line with the price. Some expensive steak was tasteless and not tender. Everything came with empty salt bucket, we immediately called and it took around 15min to bring and in the meantime we already finished. Room service guy didnt speak english, and we couldnt keep the mobile table for some reason. So one of us was eating at the desk and the other on the side of the bed. Then we brought the finished dishes outside the room, stayed in the hall way until next morning, even when other staff came to ask if we needed anything else. Finally the airconditioning in the room is not working properly, it remained too warm. After discussion with the hotel manager they sincerely tried to compensate for the inconvenience. The room service was not charged and they asked what else they could do to make us feel better. With all these things adding up it was already too much of a dissapointment. When we did the check out we received a gift with chocolates. Overall appreciated the way they have tried to make up for the bad experience. Neverthelles, appearantly service and quality levels among 5 star hotels, even at Sofitel, differ seriously. Lesson learned.

Voordelen:: Upon my arrival, i was immediately greeted by the hotel staff. Check-in was fast and efficient thanks to the friendly Madame behind the counter. From my room, i had an excellent view onto Place Jourdan. I ordered from the room menu and delivery was quick (+- 20 min) and efficient. The hotel reception was stylishly decorated (it was a week before Christmas) and made me feel at home.

Voordelen:: Great location and facilities, extremely polite and helpful staff, exceptional breakfast, a really nice experience in general.

Voordelen:: Ontbijt was compleet en verzorgd. Het hotel is aan een leuk plein met veel terrasjes en op wandelafstand van het Jubelpark. Mooi en rustig terras op de 7de verdieping. Parking onder het hotel.

Voordelen:: Jammer genoeg hebben we hier maar één nachtje gelogeerd. We hadden er langer willen blijven. De receptie was dankzij hun 30 jaar bestaan recent gerenoveerd en het eindresultaat mag er zij! De meubels, de muren, de planten en de verlichting zorgde voor een wow-effect en creëerde gelijkertijd een gezellige modern/chique sfeer. Het personeel was super vriendelijk en behulpzaam. De kamers waren tip top in orde. Het water, de koffie en thee op de kamer waren gratis. Het bed en de lakens waren hemels! Wij hebben heerlijk geslapen aangezien het verwonderlijk rustig was... je zou denken in het centrum van een hoofdstad dat dat anders zou zijn. Het ontbijtbuffet was zeer smakelijk. De aanbieding was heel groot en vers waardoor er voor iedereen wel wat wils was. De locatie was goed! Perfect bereikbaar met de Metro en een heel gezellig pleintje net voor het hotel met verschillende bars/restaurant. Ik wil ook even benadrukken, wij hebben deze kamer geboekt omdat mijn vriend de dag nadien de 20km van Brussel ging lopen. Bij de check-out mochten wij dan ook vernemen dat mijn vriend na de race hem mocht komen douchen id kleedkamers van de hamam en fitness ruimte (ondanks onze check-out). Onze bagage gingen ze voor ons ook bijhouden tot wij terug kwamen van de race. Ik kan alleen maar zeggen dat dit gewoonweg een top service was. Ga je citytrippen in Brussel, loop je de 20km van Brussel of wil je gewoon eens een dag+nachtje er tussenuit dan is dit hotel zeker een aanrader!

Nadelen:: Ik zoek... maar kan geen enkel minpunt vinden.

Voordelen:: Vriendelijk personeel, excellent breakfast, gewoon een top hotel

Nadelen:: Nvt

Voordelen:: Toffe locatie, net aan een park en gezellig pleintje. Heel uitgebreid en vers ontbijt en zeer comfortabele kamer.

Voordelen:: Zeer comfortabel hotel op een goede locatie. Fantastisch ontbijt waar het je werkelijk aan niets ontbreekt. Ook het eten in de bar is zeer goed. In het hele hotel zeer vriendelijk en behulpzaam personeel. Echt een aanrader voor een comfortabele city trip naar Brussel.

Nadelen:: De inhoud van de minibar was karig (bijvoorbeeld geen cola light/zero of een piccolo champagne).

Voordelen:: Mooi luxe hotel. Alleen het zwembad was niet in het pand. Dat was niet duidelijk.

Voordelen:: atmosphere in general, the small rooms are still comfortable enough

Nadelen:: airco was broken: according to the receptionist it was because of the warm weather, but it wasn't, it was broken. one pair of the complimentary slippers were far too small; it's better when both guests could choose a pair that fits.

Voordelen:: De ontvangst, de kamer, de locatie, alles was uitstekend. Op dit hotel valt niets aan te merken, geweldige prijs kwaliteit verhouding.

Nadelen:: Ontbijt is relatief duur.

Voordelen:: We just loved staying here. From check-in to check-out, this hotel oozes class and comfort. The beds are perfect, the bathroom is everything you could wish for. It is a haven of tranquility - and should you need anything else, the staff is always ready to help.

Voordelen:: I like everything.

Nadelen:: When I check in it was at 23 pm and it’s not my first time at this hotel I was feeling it’s my second home I been there in last 3 months maybe more than 7 times, but unfortunately when I checked in there was a night manager Mr Shmilevitch he was not cooperating and Unhelpful and unkind.

Voordelen:: Great room. Great staff. Friendly, responsive, eager to make guests happy.

Voordelen:: Amazing hotel, staff, bar and location.

Nadelen:: The parking is expensive and not well indicated.

Voordelen:: Outstanding hotel, perfectly located.

Voordelen:: Van check in tot check out...fantastisch! heel vriendelijk onthaal, tegemoetkomend aan alle wensen...kortom een fantastische hotelbeleving!

Voordelen:: Zwaar misleidend de zwembad was zomaar gesloten zonder aan te geven

Nadelen:: The hotel staff were extremely dirty. I went there with my family for xmas holiday. my daughter dropped her hairband on the toilet floor so I put it in the bin in toilet. when came back to my room after cleaner cleaned it, I saw she put the hair band next to the tap on the sink in bathroom so I put it back it the toilet bin and of course lots of dirty toilet roll after wiping ourselves was added inside the bin on top of the hairband. the day after when I came back I noticed the hairband is on my cloths in the room!!!!!! how dirty, untrained with no logic and incompetent can someone be?? I worn disposable gloves and took the hair band to talk to a manager. Shocking. even though the so called manager heard me and obviously couldn't be bothered and even though she saw me wearing disposable gloves to hold the dirty hairband, she just took it from my hand and put it on her desk. so I mentioned to her that now her desk has contaminated but didn't look like she cared. Food was very bad. my partner got sick after eating the burger in the restaurant. I advice anyone reading this to avoid this hotel at any cost.