Vind goedkope vluchten vanuit Hawaï naar Nederland

Nadelen: "There was no food ..."

Voordelen: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Nadelen: "The business class seat felt a bit claustrophobic when in lie flat mode"

Voordelen: "Great smooth flight, crew were friendly and many movies and shoes to choose from."
Nadelen: "Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok."

Nadelen: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."

Voordelen: "Nice folks"
Nadelen: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."

Voordelen: "The entertainment was good"
Nadelen: "The food on the 2nd flight was bad"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "The crew was quite pleasant and friendly - very accomodating"
Nadelen: "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Nadelen: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."

Voordelen: "plane was clean"

Nadelen: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."

Voordelen: "The movie"
Nadelen: "More space! The crew could have been nicer"

Nadelen: "Crew was rude and slow"

Voordelen: "I liked how nice the crew was."
Nadelen: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "We had a turbulent trip but our pilots were very competent and got us to Zuroch safely. Bathroom was pretty clean."
Nadelen: "The plane was an older model and very outdated. The flight attendants gave us a choice between chicken or vegetarian pasta. I chose chicken, but it was actually beef. The salad was literally iceberg lettuce and a slice of cucumber. Overall, the meal was one of the lowest quality I've ever had in am airline. The outdated onboard entertainment system was annoying to operate and it was impossible to even see the screen when the person ahead leaned back."

Voordelen: "The crew was very helpful & friendly"
Nadelen: "The a/c or fans were on too high"

Voordelen: "Lots of room because plane was half full"
Nadelen: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Voordelen: "Very attentive staff, good food and drinks."
Nadelen: "We paid for upgraded seats that were still very tight."

Voordelen: "Swiss is the best"

Voordelen: "The seats in exit row were large enough for me to straighten my legs"
Nadelen: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Voordelen: "My own seat had ample legroom, good crew."
Nadelen: "Faulty headphone jack and person who kneed me in the back whenever I recline my seat. 8 kilo limit on carry-on luggage."

Voordelen: "Service was minimal but sufficient, Food was good"
Nadelen: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."

Nadelen: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"

Voordelen: "The fights themselves were nice, the crew was pleasant and the dinner itself was a very nice surprise"
Nadelen: "Wow what a cramped space- the minute the person leaned their seat back I had no room and I'm a fairly small pElson. The seat in front of me was almost literally in my lap I couldn't open my tray on their seat back unless they sat up to eat"

Voordelen: "Fast journey despite a short delay it arrived on time."
Nadelen: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Voordelen: "Nice sandwich and chocolate."

Voordelen: "Service was remarkable - food far superior! Will be my airline of choice going overseas."

Voordelen: "Great complimentary chocolate."
Nadelen: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Voordelen: "Once staff arrived all went well."
Nadelen: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."

Voordelen: "Friendly team, great food and snacks and tons of movies to choose from."

Nadelen: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Voordelen: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Voordelen: "The Swiss airline bit was about an hour late. Weather etc. But such things happen. The flight itself was fine. They even served food and a beer."
Nadelen: "The queues at Heathrow for passport control were long. The non-EU q was awful. Luckily the tube was running all night on those lines we needed."

Voordelen: "punctual and friendly enough staff."
Nadelen: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Voordelen: "My upgrade to first class. Service she good is good considering short flights"
Nadelen: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Voordelen: "I did not take this flight. I had to change my itinerary to accommodate a change in my work commitments and tried to cancel this flight but was unable."
Nadelen: "I am never ordering a ticket through your services again. And I will certainly advise friends and colleagues against doing so. Your customer service is execrable. This is the second time in a year that I have had to spend hours of time in an attempt to cancel a flight and have lost the full ticket cost because of all your terms and conditions and fine (=unfindable, unreadable) print. The lack of transparency regarding baggage fees is outrageous. I have had to pay hundreds of dollars in such fees after having had no such notice - and no inkling - that that would be the case. We call this a "racket" in the United States."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Nadelen: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Voordelen: "Best flight in years. Attentive crew, very good food and wine, on time. Strongly recommended."

Voordelen: "Good product, excellent food, great and attentive service"
Nadelen: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."

Nadelen: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Nadelen: "Delayed"

Voordelen: "Decent food (great chocolate), polite attendants and updated aircraft"
Nadelen: "Contrary to most experiences in Switzerland, the Swiss Air boarding process is a damn mess! Most airlines board by rows or boarding groups, but Swiss Air does none of that. As soon as first class is boarded, they open boarding to all seats, so it's like cattle boarding a train. With Swiss Air, don't wait to get in line - do it early to ensure you get carry-on storage near your seat."

Voordelen: "It was a very short flight. Thankfully very short."
Nadelen: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Voordelen: "Everything."
Nadelen: "My flight was pleasant"

Nadelen: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Nadelen: "I paid extra for legroom but was in the main walkway so my feet were stepped on for the entire flight."

Voordelen: "Boarding and crew great!"
Nadelen: "Seats extremely narrow"

Voordelen: "Amazing !"
Nadelen: "Nothing all good really"

Nadelen: "Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water."

Nadelen: "We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken."

Voordelen: "Nice crew"
Nadelen: "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."

Nadelen: "Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading."

Voordelen: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."

Voordelen: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Nadelen: "Seat was shockingly small, even for economy class. TV was poor quality."

Voordelen: "Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific."

Nadelen: "My tv screen could not show the movies"

Voordelen: "Excellent service!"

Voordelen: "I liked the movies"
Nadelen: "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Voordelen: "I like the professional approach of the airline and the staff. Seats are really comfortable and i did not need my sleeping pillow at all as the headrest of my seat was already so comfortable."
Nadelen: "There is not much which i did not like about this airline. Just like other airlines, now have started feeling that Economy class travellers are being approached with bit biased approach in hospitality though they have major contribution in meeting flight running expenses. All airlines should start considering this fact and improve the overall approach."

Voordelen: "They didn't serve any refreshments or even water"

Voordelen: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Voordelen: "Staff. Very couteous.polite. friendly."
Nadelen: "Good.entertainment choices."

Voordelen: "Crew were friendly and courteous"
Nadelen: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Voordelen: "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Nadelen: "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."

Voordelen: "Fast boarding, not a crowded flight, ahead of schedule."
Nadelen: "Paid extra for my check in bag."

Nadelen: "One particular female member of crew could do with a refresher course in customer care service !!!!! I asked for water and she gave me something else, when I told her very nicely that I had asked her for water she began to argue with me that I hadn’t, I thought her very rude, (what happened to the customer is always right) I have been flying with Virgin for twenty years twice a year sometimes even three !!!! and never been spoken to like this from any other member of staff!!!!"

Voordelen: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."

Voordelen: "Nothing"
Nadelen: "Everything incl customer service at the airport"

Voordelen: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Nadelen: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."

Nadelen: "The plane seemed to be a little bit old, especially entertaining equipment"

Voordelen: "Easy and on time boarding."
Nadelen: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Voordelen: "Crew very friendly"
Nadelen: "Seats and legroom poor if you’re six feet tall"

Nadelen: "Older media entertainment screen with hard to use touch interface."

Voordelen: "love the lounge and easy check in and boarding, great attendants and smooth trip"
Nadelen: "would be nice if lounge was open earlier - arrived for 8:30am flight and had to wait around in freezing cold terminal with no coffee for an hour"

Nadelen: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."

Voordelen: "Flight attendants were excellent!"
Nadelen: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."

Voordelen: "The onboard crew were lovely."
Nadelen: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."

Voordelen: "Friendly cabin crew, excellent food and drinks. Very happy with the service we received"

Voordelen: "So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight"
Nadelen: "no complaints whatsoever!"

Nadelen: "The crew was rude."

Voordelen: "Efficient, friendly, on-time!"

Nadelen: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Voordelen: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Voordelen: "Everything went very fast and smooth. I didn't have to queue for the boarding. The Sita were very comfortable, the crew very friendly and halepful and the selection of the movies A+."

Nadelen: "My headphones and those of my neighbors did not work."

Voordelen: "The service went a mile farther. It is my favourite airlines!"

Voordelen: "Nothing"
Nadelen: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Voordelen: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Nadelen: "I can't think of anything I didn't like"

Nadelen: "Never seen an international flight charges checked in luggage $130 US dollars a piece"

Voordelen: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."

Voordelen: "Overall, great flight. The gentleman in LAX waiting for us late arrivals from the connecting flight from MSP was very capable and helpful, going into action for us so we could make our tight connection, in which the others should have already boarded."
Nadelen: "Knowing where my bags were, and if they'd made it with me."

Voordelen: "Professionalism value of service"
Nadelen: "let me think...."

Voordelen: "The comfort of the flight and entertainment."
Nadelen: "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. It was really unacceptable. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. Flight was delayed from Sydney to Bali, which caused me to miss my pick up. Not sure if I'll fly with them again."

Voordelen: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Nadelen: "Hand luggage was excessive and the overheads were full and the flight was not full."

Voordelen: "We were late arriving at the airport and the checkin desk people were SO nice putting us through. Otherwise we never would have made it on the flight. Also the extra legroom seats were well worth it!"
Nadelen: "Nothing!"

Voordelen: "Staff excellent - Inflight screen useful."
Nadelen: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Voordelen: "Competent crew"
Nadelen: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"

Voordelen: "Great service"
Nadelen: "Friendly crew"

Voordelen: "Comfortable travel"
Nadelen: "Keep it up"

Voordelen: "Leg room in comfort +"
Nadelen: "Removal of food trays could be done sooner"

Voordelen: "An uneventful and relaxing flight. The flight attendants were great. They actually smiled."

Voordelen: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Nadelen: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."

Voordelen: "Clean Washrooms"
Nadelen: "N A"

Nadelen: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Voordelen: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Nadelen: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"

Nadelen: "There was barely any room on my seat and in front. It was the worst flight experience I’ve ever had, and I’ve flown on a fair bit of airlines from 3rd world countries."

Voordelen: "room and services"
Nadelen: "can't think of anything"

Voordelen: "The crew was amazing and the food was good - the only bummer was that since we were in the second to the last row of the plane we had no choices left for supper."

Voordelen: "Let's start from the beginning. The flight was delayed for over an hour. Despite guaranteeing anyone with a connecting flight would all be taken care of, here I am still stuck in Amsterdam airport... delayed another 10 hours. The service after arrival was poor and slow..2 hours to get new flight"
Nadelen: "The travel agents assisting should have been ready for the number of passengers and triaged accordingly. They did not. Which meant a lot of us standing in line for hours missing new connecting flights."

Voordelen: "I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline."
Nadelen: "The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?"

Voordelen: "Super comfortable seats. Lots of movie options."
Nadelen: "Food was not very good"

Voordelen: "Crew are not friendly and I didn't have proper food. I have not asked to choose meal. I thought I can tell in flight that I want veg meal."
Nadelen: "Since rools are changing in international travel. You should inform the new tools to the customer."

Voordelen: "Crew was awesome. Always available if needed"
Nadelen: "Food was just ok. Could have a little more movie selection"

Voordelen: "Crew - Usual pleasant Dutch hospitality. Aircraft: Clean and nice Seats: Reasonable leg room , big Monitor easy operation. Meal: Outstanding personalized special meal requested. Served in each leg of my journey."

Voordelen: "Bags check-in at DTW Security Check at DTW Boarding at DTW"
Nadelen: "Food is very very bad on Delta in general for Vegetarian Indians."

Voordelen: "Good food, prompt service. Kind crew"

Voordelen: "Open seat next to me. Free movies."
Nadelen: "Really narrow aisles. Even hard for the crew to get by. I can’t believe they use A330s for international flights."

Voordelen: "Military boarded first"
Nadelen: "Disabled US Veterans should be allowed to board with active and retired military"

Voordelen: "Food was decent and crew were nice enough"
Nadelen: "Seat space was small and cramped. Entertainment was poor unfortunately"

Voordelen: "The selection of movies was great."
Nadelen: "The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job."

Voordelen: "Crew members were all very friendly and made the flight a nice trip as best they could."
Nadelen: "It would make a lot more sense for people to board from the back and window seats first so that we are not climbing over each other to get to our tiny seats."

Nadelen: "staff wasn't very friendly"

Voordelen: "The service was excellent."

Voordelen: "I paid 60 bucks for an emergency row exit, take get some extra leg room and space so that I would be fresh when I arrived in Munich. However KLM allowed a passenger — who did not pay for the emergency row to sit next to me because he needed the extra space because he was a liarge man, and clearly didn’t fit very well in the economy seats. Thus I I lost all the extra space and actually would of preferred a regular economy seat. that would’ve been more preferential then paying $60 and getting less space than I would’ve had it in a regular economy. I understand the other passengers comfort was important and if that was the case he should’ve paid $60 as well."
Nadelen: "I did not get a choice of seat for the one and a half hour flight from Amsterdam to Munich and I sat in a middle row for the first time in 20 years."

Voordelen: "Excellent very good"
Nadelen: "Good service excellent"

Voordelen: "They tried."

Voordelen: "Left on time and arrived early. Dinner quality was good Crew was very professional"
Nadelen: "Seats were uncomfortable."

Voordelen: "Complimentary upgrade"

Voordelen: "They must deliver my missing bag on top most priority."
Nadelen: "All four checked baggages received up to Mumbai. I handed over to domestic jet airways all four bags as per the system at Mumbai. But at the end I received only three baggages at Ahmedabad. I informed jet airways about one missing bag. They have acknowledged it and the missing bag was to arrive at Ahmedabad in the next flight. I am still waiting for the missing bag."

Voordelen: "Everything went smoothly."
Nadelen: "The row I chose for a seat was next to the bathrooms. Those seats don’t recline. Found it it’s very hard to sleep sitting upright. That made the flight and the first day of my international trip difficult. It would be nice for the sites seat selection feature to include such nfo on seats. I paid nearly $2000 for a shitty seat."

Nadelen: "The crew appeared tired, scattered, and unhappy. The flight was delayed after boarding nearly 1hr while repairs were completed. 1st announcement by captains crew stated passengers could disembark during repair, then stated 10min later to take a seat. Very poor communication."

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "The entertainment system"
Nadelen: "That one flight attendant brushed me off with a wave of her hand... SUPER RUDE!"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Very professional and courteous"

Voordelen: "The food was good. The entertainment choices were plentiful."
Nadelen: "I missed having a personal vent by the individual lights above the seats."

Voordelen: "For once the food was good"
Nadelen: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."

Voordelen: "The crew addressed me by name"
Nadelen: "Wasn't lonng eough"

Nadelen: "cramped in economy class"

Nadelen: "Jet airways sucks"

Voordelen: "The crew was very friendly and ensured you had everything to your comfort . Great selection on movies . The food and wine selection was divine. Great service"

Voordelen: "Service was excellent. The food was great. The in-flight entertainment was a impressive and a life saver. We will fly Delta again."
Nadelen: "Nothing negative to say."

Voordelen: "Very attentative."

Nadelen: "I had a problem getting a boarding pass that was a carryforward from a problem that I had had on the flights from the USA to Frankfort 2 weeks earlier. On those flights, I was denied boarding on the flight from Amsterdam to Frankfort because of miscommunication between Delta and KLM. Apparently, the staff who dealt with that problem did not note that the issue had occurred, so it looked like there were "out-of-sequence" segments on my initial flight and I was not allowed to check in electronically. It took several calls to KLM and Delta in Frankfurt to try to resolve the problem and finally it was determined that it could only be resolved at the airport. Other than a very nice KLM representative, the other people I talked to seemed unwilling to engage in helping me and sent me along to someone else. Although the problem was ultimately fixed, this was not a great customer service experience."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Seats not comfortable for long haul, better care"

Nadelen: "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Nadelen: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."

Voordelen: "Crew was super professional and friendly !"
Nadelen: "Little to no overhead cabin room to stow by my bag so had to place under my feet."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat super comfortable!"
Nadelen: "Food service could've been better"

Voordelen: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Nadelen: "Not much to say."

Nadelen: "The seats were incredibly uncomfortable. If the person in front of you out their seat back it was on your lap and you couldn’t exit your seat. They were narrow and hard as a board, like sitting on a wood fold out chair. We were delayed 2.5 hours and they wouldn’t turn the air up, so we melted."

Voordelen: "Friendly and cheerful crew. Very generous with the drinks."
Nadelen: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."

Voordelen: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Nadelen: "Had to wait in tarmac forever from Frankfurt to Florence"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Nadelen: "Guy beside me was always sitting to his friends."

Voordelen: "The plane was on time and staff on the plane where nice"
Nadelen: "Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line."

Voordelen: "Flight on time"
Nadelen: "UAL sucks, as expected."

Voordelen: "Love to fly Lufthansa, I never had a bad experience with them"
Nadelen: "Nothing"

Voordelen: "Online check in, easy to board. Flight was on time."
Nadelen: "I wish there was a vegan option for the food/snack onboard."

Voordelen: "Nothing"
Nadelen: "Had a connecting flight, both were with Lufthansa. There was an hour between the two flights. We went straight to security and immediately to the boarding gate but they had closed the gate and would not let us board, even though there was 15 minutes before the flight was due to leave. We were refused a refund and had to move flights to another airport 2 hours away and then had a 5 hour delay. We lost our car reservation as we would arrive too late to collect, we also couldn't check in to our hotel as planned as the hotel only allow check in until 11pm; we would have got there at 1am, so then had to book another hotel for the night. Airport staff at Lufthansa told us they could not help and told us to go away!"

Voordelen: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Nadelen: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."

Voordelen: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."

Nadelen: "The food on Lufthansa is terrible. Many crew members are rude and unaccomodating, even in business class. I will never pick Lufthansa if I have to fly business class again."

Nadelen: "I have no flight to connect to."

Nadelen: "My baggage didn't come on time. I have to stay at the airport for additional 3h"

Voordelen: "Flight was smooth and arrived early even though it left 30 minutes late."
Nadelen: "Lufthansa should schedule more time to make connections."

Voordelen: "Crew and service was very good,"
Nadelen: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."

Voordelen: "Everything except that cookie!"
Nadelen: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "departure & arrival on time"
Nadelen: "The seats are very very uncomfortable I cannot imagine flying more than 2 hours on that plane."

Nadelen: "Stroller damaged by cargo people"

Voordelen: "Comfortable and clean planes. Flight was on time. Free drink!"
Nadelen: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Nadelen: "Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience"

Nadelen: "Delayed flight"

Voordelen: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Nadelen: "nothing"

Voordelen: "Professional, friendly, helpful staff in a new, quiet plane (A380-800). Smooth landing. Easy disembarkment despite approximately 500 passengers from a large aircraft."
Nadelen: "Unreliable domestic Lufthansa flights (in Germany) connected to this international one, and the departure time history for this LH400 proved typical for this flight, which ultimately left nearly 2 hours late despite good local weather. An announcement cited technical difficulties with the originally scheduled plane. Several small groups we recognized from embarkation on this LH400 flight filed lost luggage claims, as we did. Uncharacteristically bad planning by LH on food choices left our rows near the front of Economy without a choice of meals: only pasta, tasty though it was, was available. The chicken option was gone. The flight status video program function did not work for anybody near us despite three equipment restarts by the crew."

Voordelen: "Upgrade!"
Nadelen: "Boarding a blitz chaotic"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Nadelen: "staying 11h with no assistant"

Voordelen: "Crew"
Nadelen: "Seat was very narrow"

Voordelen: "Updates form Kayak were much better than any info from Lufthansa"
Nadelen: "Overbooked. Offering € 250 to stay. Serious delay"

Voordelen: "Clean, comfortable, good blankets and lighting. Perfect for what I needed."

Voordelen: "Everything went well. It was a smooth flight."

Voordelen: "Lufthansa always does an excellent job, even with a gate change."

Nadelen: "seat did not recline at all,"

Nadelen: "The fact that the person in front of us could push her seat back to the point that the TV screen was up in my mother's face. Just because someone has paid extra for a better seat, does not mean they should inconvenience elderly people (who are less flexible in moving further back). This creates a poor environment. Please consider not having your seats recline to the point where they make the person in the seat behind, extremely uncomfortable."

Voordelen: "30 minutes late boarding; food quite simple; entertainmentsystem very faulty"

Voordelen: "Efficiency, courtesy, professionalism."
Nadelen: "none"

Nadelen: "Friendlier crews"

Voordelen: "Yes, Very good"

Voordelen: "The seats were so comfortable"

Nadelen: "Free wifi"

Voordelen: "Salimos a tiempo . El business es muy confortable"
Nadelen: "La comida horrible . No se limpian los baños"

Voordelen: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Nadelen: "Flight was delayed, had to run to my next connection flight."

Nadelen: "Late departure. Rush to connect."

Nadelen: "Boarding was very slow."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Voordelen: "It was all fine"
Nadelen: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nadelen: "No downsides at all"

Nadelen: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Light snack and complementary wine"

Voordelen: "Flying with KLM is a pleasure"

Voordelen: "Good flight, arriving well on time."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Arrived early!"
Nadelen: "Boarding seemed disorganized."

Voordelen: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nadelen: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Voordelen: "Arrived Early!"
Nadelen: "Left Late :-)"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "I got some rest"
Nadelen: "unable to charge my phone or watch movies"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Nadelen: "Delayed!"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Good flights. Good prices."

Voordelen: "Seats were comfortable"
Nadelen: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Nadelen: "Crowded seating, wake-up for breakfast service two hours before arrival"

Nadelen: "Bag was lost"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Airlines issue"
Nadelen: "Profiling certain customers"

Nadelen: "They stole my money"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Dutch sub titels would be nice."

Nadelen: "Flight was delayed"

Voordelen: "Service provided by the staff"
Nadelen: "The navigation of the entertainment system is not very friendly"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "Good multi media access and content"

Nadelen: "Two hours delay in the start."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Voordelen: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Nadelen: "Lang wachten bij de incheck"