Vind goedkope vluchten van Amsterdam Schiphol naar Rio de Janeiro Intle Luchthaven Antônio Carlos Jobim

Nadelen: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Nadelen: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"

Nadelen: "Refreshments were minimal."

Voordelen: "extremely attentive crew. courtesy necessaire pack. very clean plane."

Voordelen: "extremely considerate crew. Courtesy necessaire pack. very clean plane"

Voordelen: "Great experience overall"
Nadelen: "No complaints"

Voordelen: "The crew was amazing"

Voordelen: "Azul is always amazing in terms of service!"
Nadelen: "The price!"

Voordelen: "The crew as fine!"
Nadelen: "The gate at the airport changed"

Voordelen: "I arrived safely and so did my bags"
Nadelen: "The delay of over an hour"

Voordelen: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Nadelen: "Definitely the food. Pretty tasteless and unappealing"

Voordelen: "N/A"
Nadelen: "N/A"

Voordelen: "super punctual"

Nadelen: "Very narrow seats"

Voordelen: "The crew was excellent, and the entertainment was good."
Nadelen: "The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side."

Voordelen: "Friendly crew. Spoke some English for the most part."
Nadelen: "Only food for purchase"

Voordelen: "Nothing was great nor poor."
Nadelen: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"

Voordelen: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Nadelen: "The snacks could have been healthier and the bathroom could have been cleaner."

Nadelen: "didnt reach connection"

Voordelen: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Nadelen: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Voordelen: "Seats are hard"

Voordelen: "Priority checkin at Ezeiza airport."
Nadelen: "The A320 planes was too cramped and it's an older plane."

Voordelen: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Nadelen: "Check in using the online system was impossible, even with helpdesk staff assistance."

Voordelen: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Voordelen: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Nadelen: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."

Voordelen: "There's actually footrests that fold out like a lawn chair in economy and there's lots of leg room so you can actually put your legs up and sleep. First time I ACTUALLY slept on a long haul flight. Chairs seemed to be made of soft leather or some other super comfy material. Puts the older US-based planes to absolute shame. Super soft fluffy blankets, the flight attendants were amazing, courteous, hospitable, the food and drinks were awesome, loved the movies. 10/10 would fly again."
Nadelen: "T H E R E I S N O T H I N G I D I D N T L I K E B U T I H A V E T O P U T S O M E T H I N G H E R E"

Voordelen: "Azul service was good as usual. Plane was on time arrival. No complaints"

Voordelen: "The timelly take off and landing... Being on time was a great pleasure."
Nadelen: "Nothing..."

Voordelen: "Flights were punctual, seats were better than average, and upgrades were available."
Nadelen: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."

Voordelen: "Nothing at all"
Nadelen: "The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre.."

Voordelen: "Quality of the flight was similar to the first one, very good. Consistency. Good!"

Voordelen: "It was nice. The staff were great"

Voordelen: "Business accommodations were great and the staff was fantastic"

Voordelen: "Everything was really nice"

Nadelen: "Flight was delayed almost one hour, the cabin was too hot."

Voordelen: "screens didn't work on flight"

Voordelen: "Crew was very helpful"
Nadelen: "Air conditioning in my seat was broken and my blood pressure went down"

Voordelen: "Easy flight!"

Nadelen: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."

Voordelen: "Nothing!"
Nadelen: "Azul had a mechanical problem with the plane. It took them 6h to fix it. They made us wait for 6h which made mmost of the people lose their connection flight but azul voided to help anyone! Said that they couldnt be responsible if you lost your connection because My connection flight wasnt with them! I had the worse6h of waiting and trying to have someone helping me. All of Azul’s staff are incompetent laZy workers!"

Voordelen: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Nadelen: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"

Voordelen: "service is excellent"

Voordelen: "All on time"

Voordelen: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Nadelen: "Food options could be a bit healthier"

Voordelen: "Friendly, and kind service starting from registration and up to desimbarkation."
Nadelen: "Announcement should be given on English as well!"

Voordelen: "Efficient, on time service with a professional friendly staff."
Nadelen: "No dislikes."

Voordelen: "Friendly and professional staff"
Nadelen: "Flight delayed by 90 minutes"

Nadelen: "Original flight was cancelled and passengers were accommodated causing some people to miss their connections."

Voordelen: "Everything was better than expected."
Nadelen: "Nothing"

Nadelen: "This flight was probably great but I was not on it"

Voordelen: "Most comfortable seats of the three flights. Crew friendly and attentive. Acted like they enjoyed their work."
Nadelen: "Luggage still in Atlanta with Delta."

Voordelen: "quick and efficient"
Nadelen: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."

Voordelen: "Crew was very pleasant"
Nadelen: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."

Voordelen: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Nadelen: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"

Voordelen: "Going back home to the US"
Nadelen: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."

Nadelen: "Didn’t like the fact that online check in didn’t work on the Delta app.di"

Voordelen: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Nadelen: "Crew attaitude is not really pleasant with passengers"

Voordelen: "The crew, the food, the amount of beverages served"
Nadelen: "Leg room"

Voordelen: "Entertainment, crew, food"
Nadelen: "The seats were a little tight for an international flight"

Voordelen: "The flight could not be have been nicer. Lovely crew!!!!"
Nadelen: "Nothing"

Nadelen: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."

Voordelen: "Good flight overall"
Nadelen: "Although I have priority status -The ground crew in Amsterdam gave me hard time with 7 extra Pounds, and I was trying to take it out of the suitcase to no avail. Eventually the agent I was checking in with got busy, I went to a new agent, and with a flick of a keyboard he approved the extra rate based on my status, without even have my to request it."

Nadelen: "No dairy free options!"

Voordelen: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Nadelen: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."

Voordelen: "seat was fine."
Nadelen: "A/C was blowing right on our heads. Asked to have the A/C turned down. They said sure. The nothing. Asked again? Nothing. 3rd time, my neighbor and the people in the seat ahead told them that we were ll cold. Nothing! I was sneezing by the time we landed."

Voordelen: "Friendly and courteous crew, great food, comfortable seating, quick luggage retrieval. Wow!"
Nadelen: "Nothing."

Voordelen: "Friendly staff, good service and on time departure/arrival. Was also quite pleased with the food options available during such a long flight."

Voordelen: "On the first leg I liked the entertainment options. There were plenty of current content to watch and the screen was good enough. I still resorted to my iPad after a while but it was more because I wanted to watch something specifically rather than I had to. The food was decent but as usual the good stuff runs out before you get your turn. Order special food next time."
Nadelen: "I don’t like any airlines boarding process in general. They always seem inefficient and slow. I didn’t like the free headphones they passed out. They’re so awful that they really ruin whatever you’re trying to watch."

Nadelen: "Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight."

Voordelen: "The seat in Comfort+ was comfortable. The crew was very professional and also friendly and pleasant. The flight departed on time and arrived early."
Nadelen: "Food was mediocre."

Voordelen: "Food was better than the usual airline food. We also got a Valentine's day chocolate."
Nadelen: "seats too narrow, barely have room to sit and stand. No USB charger"

Voordelen: "NOTHING"

Nadelen: "767-400 with the old entertainment system. small screen with poor quality and a number of people's had to be reset multiple times."

Voordelen: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Nadelen: "NOTHING"

Voordelen: "A good basic no frills flight"
Nadelen: "Luggage missed the flight and was delivered later that say. It is the same as happened the last time we took this flight."

Nadelen: "The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline."

Voordelen: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "Everything was Excellent"
Nadelen: "Excellent job and keep it up"

Voordelen: "Humor"
Nadelen: "Pasta on board is heavy, lighter meal option is preferred"

Voordelen: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. Food and beverage service was excellent along with entertainment options."

Voordelen: "Crew"
Nadelen: "Boarding process"

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Entertainment system was good, great crew, great food, great service"

Nadelen: "Smooth and easy"

Voordelen: "Nice service for short flight"
Nadelen: "Lost luggage for 2 days."

Voordelen: "Comfortable seats, pleasant crew, excellent entertainment, all good great but burrito snack."

Nadelen: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."

Voordelen: "Helpful crew, more food than usual, entertainment system and choices."
Nadelen: "Didn't get meal request even though we did on flight to Europe and despite phone agent working to generate and verifying them before both flights."

Voordelen: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Nadelen: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."

Nadelen: "As usual, a small space on a full flight. Pretty uncomfortable."

Voordelen: "Lots of seat space even in economy, I felt very comfortable and not cramped on my flight. Food was decent and flight attendants were very attentive. My flight was kind of an outlier experience as someone on my flight fell very ill and needed immediate medical attention. The KLM employees on board did a very good job of taking care of the situation and making sure everyone else on board still had a calm flight experience."
Nadelen: "My connecting flight was scheduled too close to my landing time."

Voordelen: "Nothing"
Nadelen: "That when ever I try Delta there is a dramatic event that is mishandled and causes my flight to be extremely delayed or canceled. Promised to never take delta. I booked KLM and didn't know delta would be involved. Horrible."

Nadelen: "The handle on my checked bag was broken when I got it at immigration. Not sure why they pulled out the handle since it was retracted when checked in."

Voordelen: "Loved everything, the meal was good, spacious seats and friendly staff."

Voordelen: "Great stewardesses, good food"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Nadelen: "wasn't able to take the flight since I missed it"

Nadelen: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Voordelen: "Friendly staff"
Nadelen: "Leg room"

Voordelen: "The service"
Nadelen: "The seats"

Voordelen: "Friendly crew."
Nadelen: "So many people on a 747!!"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Nadelen: "Customer service"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Lang wachten bij de incheck"

Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."

Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."

Voordelen: "Niets!"
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."

Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"

Voordelen: "I was upgraded to Buisness so, no complaints"
Nadelen: "No Marlboro light cigarettes on the duty free shopping cart"

Nadelen: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Voordelen: "Loved this 747! Crew was professional and food was very good."
Nadelen: "We had a long wait (25 minutes) at the gate because we were early."

Nadelen: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Voordelen: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Nadelen: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Voordelen: "Speed, crew, and reliablity."
Nadelen: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Voordelen: "Same as above"

Voordelen: "Night flight so no entertainment allowed sleeping"
Nadelen: "Kosher food could be improved"

Voordelen: "Same as above"

Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."

Voordelen: "Flight attendants were friendly, but they only had limited resources to work with."
Nadelen: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Voordelen: "Friendliest economy class service I've ever encountered."

Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"

Nadelen: "Hitte aan boord"

Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."

Voordelen: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."

Voordelen: "leg room economy compared to KLM"
Nadelen: "full flight, no upgrade possible"

Nadelen: "Airco te koud"

Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"

Voordelen: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Voordelen: "Feel like reacist Company"
Nadelen: "I didnt like the treatment of the crew."

Voordelen: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Nadelen: "N/A"

Nadelen: "Delay in take off 45 min!!!!"

Voordelen: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Nadelen: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Nadelen: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Voordelen: "Polite and friendly service"
Nadelen: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Voordelen: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Nadelen: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Voordelen: "Crew was attentive. Timings were spot on."
Nadelen: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Voordelen: "Everything! The service was exceptional!"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "All went right namely the seats but the luggage condition is the worst"
Nadelen: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Voordelen: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Nadelen: "See previous"

Nadelen: "Entertainment worked sporadically"

Nadelen: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Voordelen: "Friendly crew"

Voordelen: "The schedule and timing"
Nadelen: "The airport, some of the crew, the aircraft seats, the entertainment system"

Voordelen: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Voordelen: "The crew was pleasant and boarding efficient I lucked out with first class"

Nadelen: "More water provided during the flight. Also, the second meal was not very good."

Nadelen: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Voordelen: "Intranet meant I could watch movies on my iPad"
Nadelen: "Seats are very uncomfortable"

Voordelen: "Crew members"
Nadelen: "Up to 1 hour late and they leaved my baggage in Paris"

Voordelen: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Nadelen: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Voordelen: "Service and crew are great"
Nadelen: "Seats"

Nadelen: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Nadelen: "Old plane."

Voordelen: "The only thing that I like about the flight was that it was easy to boarding"
Nadelen: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."

Voordelen: "I like fly attendant who served us meal"
Nadelen: "I didn’t like that space between each seat is small"

Voordelen: "Plane was comfortable and new."
Nadelen: "Nothing really."

Nadelen: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Voordelen: "The service was very professional."
Nadelen: "Everything went well."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Nadelen: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Nadelen: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Voordelen: "The airplane have great entertainment system. The cabin crew are very nice."

Voordelen: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Voordelen: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Nadelen: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Voordelen: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Nadelen: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Short & easy flight"
Nadelen: "All ok"

Voordelen: "It was on time"
Nadelen: "Food was AWFUL! Better to serve nothing"

Nadelen: "There are always delays. Today it was that internet was down."

Voordelen: "Good service all around, personnel pleasant"
Nadelen: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Voordelen: "Friendly onboard staff"
Nadelen: "Treated like cattle while boarding unless your preferred member. Average food quality."

Voordelen: "Priority boarding"
Nadelen: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Voordelen: "Always like Air France. They are in tune with keeping the traveler updated."
Nadelen: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Voordelen: "Not much."
Nadelen: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Voordelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Nadelen: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"

Voordelen: "Crew was great; super easy boarding process; flawless take off and landing."
Nadelen: "N/A"

Voordelen: "It was absolutely on time. Great!"
Nadelen: "The meal is always too spicy and for more south Asian style. I prefer more European meal."

Voordelen: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Nadelen: "Boarding staff was rude Bus transport from plane to terminal"

Voordelen: "Friendly staff and smooth boarding process."
Nadelen: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."

Voordelen: "Everything ran on time."

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Seat super small, could not avoid touching other passengers, I am not obese."
Nadelen: "One toilet for 120 economy class passengers, no beverages served complimentary, even a glass of water cost you. Unbelievable cheap, crappy airline now, what a downfall for such a carrier."

Voordelen: "Nothing"
Nadelen: "The flight should have been on time rather than 2 hours late. The Gate agents should have been more honest about what was happening."

Voordelen: "Friendly crew"
Nadelen: "NA"

Nadelen: "BA need to stop the silly practice of boarding according to status - it’s inefficent and leaves me with the impression that BA is obsessed with pseudo hierarchy."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Nadelen: "Flight was delayed and had to sit on the tarmac for 40 minutes. Almost missed the next flight. Rude British Airways stewards."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Nadelen: "Not enough overhead bin storage space. If they want to start charging people for bags they need to improve their overhead storage ability. This was a commuter flight from Amsterdam to London. So the entertainment was not really there"

Nadelen: "This flight boarded late without any notice to passengers which caused us to be late into our connecting flight."

Voordelen: "The captain made a very smooth landing in extremely poor conditions."
Nadelen: "Everything you don't get in business class. Since the flight was only 40 minutes, I put up with it."

Nadelen: "One world premium member, last seat next to the bathroom, rude check in staff who we’re highly unhelpful saying they had no authority to help and to use ba.com for customer service issues and outrageous checked bag fees €75. Never again BA."

Voordelen: "nothing"
Nadelen: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Voordelen: "Nothing, nothing. At all."
Nadelen: "After hours at the gate, the flight was finally deemed cancelled. I missed my layover and was forced to stay over night at a airport hotel. I had paid a change fee to come home specifically for that day which I lost, not to mention 9 hours in the airport... the flights for the following day were totally downgraded from my original booking. Was so upset I could have cried...."

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Voordelen: "Crew were nice and helpful"

Voordelen: "The flight was short"
Nadelen: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."

Voordelen: "Nothing...!!!"
Nadelen: "The flight got delayed 1:30 hours, because they had to change planes in London and we were wating in Amsterdam. We didn't aboard fast since there was no space for the hand luggage so they had to send the luggage to the belly of the plane at tha last minute. Definetly the worst fligth ever!!!"

Voordelen: "I love it the most that they are so helpful with excess baggage Which is why I always book with BA I am an entertainer working for many different cruise lines BA does not rob you blind if you have extra baggage Or your bags are slightly heavier ! Delta recently charged me $ 285 per extra bag Coming back BA charged me $90 and allowed me two bags The new policy on many airlines to literally rob a customer Is disgusting and the govt authorities should put a stop To it BA is welcoming and always professional !"
Nadelen: "Airline food is often risky to eat and The variety is poor especially if you are vegan"

Nadelen: "The boarding process could be better"

Nadelen: "The ground crew at check-in was not friendly nor helpful."

Nadelen: "The male crew in the bag is not try to help people put on the carry on language to the top of cabin. He stood there and look at us. When I directed to him and asked for help, he just stood there for few sec. and decieded to help me but with an attitude. Same as the other lady need their help to put the backpack in, both male crests stood there and wasn't planning to help, and the passenger stood up and assisted her."

Voordelen: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Nadelen: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."

Voordelen: "Friendly crew; okay food and nice movies. Security screening went fairly quick. No abnormal long lines."

Voordelen: "The crew was excellent and attentive and I was mostly comfortable."

Nadelen: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Nadelen: "I bought a return ticket for my daughter to fly to Amsterdam for the summer. I was allowed to purchase this flight from Kayak and BA from ATL to LON to AMS. Departure was for the end of May to the end of August. When we were checking in the attendant told us that the ticket was no good and we had to purchase another ticket because the travel was over 90 days. At no time did BA or Kayak let us know this information but had no problem selling us this ticket. We were literally extorted for another $1000.00 so she could depart. Shameful! Will not be using your site or BA ever again."

Voordelen: "Nothing, I never had the opportunity to board"
Nadelen: "We had a quick trip planned to the go to London traveling from Amsterdam with British Airways. We were able to check in without a problem, but getting through airport security took a substantial amount of time, which caused sever delays getting to the gate. Once at the gate, we were told that we could no longer board the plane as the gate had already closed. Even more shocking, the service people told use that our entire itinerary (AKA our return flight) was cancelled as a result of this. You can imagine our frustration as we had tickets in hand looking at the door to the plane that we would have been allowed to walk through had security taken 5 minutes less. In the states, if airport security is holding you from missing your flight, this is communicated with the airline and proper arrangements are made. Unfortunately, this was not the case, forcing us to buy a new (last minute) ticket and losing a lot of money."

Voordelen: "I was upgraded to World Traveler Class. There was a lot more legroom. Also there was great movie select."

Voordelen: "Boarding smooth enough, seats comfy enough"
Nadelen: "Checked bags line insanely long, gate MILES away from security checkpoint, no food or entertainment (why low rating, n/a), could always use more legroom, paid more for bags than for flight and taking bags was a huge hassle and worry"

Voordelen: "Friendly experienced staff"
Nadelen: "Club Europe...business class? Seat pitch is a let down. Only benefit is an empty middle seat"

Voordelen: "It was a short trip and the crew was good about making it as quick as possible (for boarding, debriefing, etc)."
Nadelen: "It was a short trip but they didn't have any sort of drink service. No entertainment either but that's expected for an hour long flight."

Voordelen: "There seemed to be more leg room then other international flights. They fed us 2 meals and a snack and kept bringing around juice and water."

Voordelen: "Even flight was delayed, all was well with excellent service."

Nadelen: "The only issue I had was having to check my bag. I didn't feel it was necessary."

Nadelen: "Left almost an hour late, no explanation, started boarding late, seats are uncomfortable"

Voordelen: "Quick and a clean aircraft"
Nadelen: "Nothing special to say"

Voordelen: "I didn't pay to reserve a seat ahead of time, and was a little apprehensive. I checked in about 23 hours before the flight and was assigned an aisle seat with no problems."
Nadelen: "Once we boarded the plane, we spent about a half hour on the ground before take off. This isn't reassuring when you have a connecting flight."

Voordelen: "Nice to be able to check carry on at the gate. Clean."
Nadelen: "Why not have an option to check carry on at check-in?"