Nadelen: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"
Voordelen: "Movies and tv were nice."
Nadelen: "Wifi was so slow i gave up on it and just watched a movie. I flew 10 hours, nothing complimentary. Greedy"
Voordelen: "I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg"
Nadelen: "Don't fly with Norwegian"
Voordelen: "WORST STAFF EVER. Incredibly rude and not helpful. DO NOT FLY."
Voordelen: "Boarding was good and food too."
Nadelen: "The flight to Fort Lauderdale was delayed more than one hour and no information about landing was provided at Fort Lauderdale Airport."
Nadelen: "It takes a long time to get your luggage. Traveling with a child is really a challenge"
Nadelen: "We were traveling with 1.5 year old child and we had to leave our stroller at the entrance to the gate and got it back with the rest of the luggage, needless to say we had to carry our child all the way to the plane and then to the baggage claim. Why can't it be taken and given back at the entrance."
Voordelen: "Nothing, this was the worst experience ever."
Nadelen: "1) We were removed from business class. 2) no blankets and no pillow (extremely cold) 3) no entertainment 4) no vegetarian food We paid for business btw."
Nadelen: "Better menu service and comfort"
Nadelen: "Food, friendliness of crew, knowledge of crew"
Voordelen: "Everything was easy and comfy"
Voordelen: "Zeer mooi vliegtuig, alles up to date stoelen ok .De crew doet hun best moeten veel rondlopen om de mensen op hen wensen re bedienen. Want alles moet besteld worden en betaald worden. Eten en drinken oortjes deken bestel je via je terminal heel modern"
Nadelen: "Weinig plaats maar dan zeer weinig plaats. Geen kussentje geen deken zonder extra te betalen en het was onaangenaam koud in het vliegtuig ga zeker niet zonder pull aan boord zelfs al staat de ventilatie uit nog is de koude storend"
Voordelen: "Service was fine but nothing stood out in particular. We liked the newer Dreamliner."
Nadelen: "Seat (economy) not comfortable. Less room that most other aircrafts in the same class. Seats seemed narrow. With all the extra charges, I would not consider Norwegian to be a ‘budget’ or low cost airline. In the end we paid the same, if not more, for a comparable ‘non-low cost’ airline."
Voordelen: "We landed in time."
Nadelen: "my group started boarding only minutes before scheduled departure time. Norwegian charges for everything including use of blankets and headphones and every drink, even water. This seemed extreme in an international flight that was 12 hours long."
Voordelen: "Crew was great as were the Premium seating. On the whole I thought Norwegian was a good value and pleasant flying."
Nadelen: "For a while there was only one person to handle everyone checking in, later there were three at most for the whole plane. We were also told to throw away the baggage tags printed by the kiosk for new ones from the attendant. So why put you through lining up for kiosk check in?"
Voordelen: "The seats were comfortable, and I like the large windows with the tinted glass."
Nadelen: "The boarding procedure could be better organized. Also, I don't like the idea that even water has to be purchased with a credit card."
Voordelen: "We paid for an upgrade for our return trip after being uncomfortable in economy. Enjoyed the comforts, made the 8 hour flight relaxing."
Nadelen: "Other than for food service the crew ignored us. The foot rest was to short for my 5’10” frame."
Voordelen: "Beautiful new plane, decently comfortable and spacious seats for economy. In air movie selection solid - can’t go wrong with dumb and dimber EVER"
Nadelen: "No WIFI on long flights (which likely have business travelers traveling in the middle of a business day) is a very big No-No in 2019. Especially on a brand new planes there is no excuse, the pre ordering of food on the flight is a fine idea just ensure the all interfaces to book the flight makes this VERY clear that’s required."
Voordelen: "Nice big comfi plane"
Nadelen: "Return trip on 787 tiggt Seats"
Voordelen: "Modern plane"
Nadelen: "8 hour international flight and they dont offer free water? Staff boorish and entertainment limited but works well."
Voordelen: "The comfort of the 10hr flight"
Nadelen: "Not that many movies on selection"
Voordelen: "I like that it left on time and arrived on time"
Nadelen: "Crew was unprofessional and sloppy no amenities"
Voordelen: "Nice clean, quiet and smooth ride. The economy seats seem to have a little more legroom than most."
Nadelen: "The staff on both transatlantic flights were absentee. While I get that it is a budget carrier and they use a request your services via the entertainment system model, they were all behind the curtain all the time. Not even offering water occasionally. Really? Also, I don’t understand why they promote larger windows with dimming functions if the are going to override the controls. While I understand being courteous to other in the plane who might be sleeping, what good is ordering a window seat if the window is put and left in a darkened state the entire flight? An above the clouds sunset opportunity missed. Annoying!!!"
Nadelen: "Delayed 4 hrs Inflight entertainment down for 9hr flight Have to buy water!"
Nadelen: "Crew member was over an hour late and held up the plane. No WiFi on the flight."
Nadelen: "15/9/2018 Amsterdam - NYC 1. Baggage check only opened two hours before departure so it was an hour wait to check a bag 2. Flight left 80 minutes late 3. Flight sat on tarmac at JFK for 50 minutes waiting for a gate because we arrived late"
Voordelen: "Flight was smooth, seats were comfortable with more than the usual leg room. TV screens were large and free. Overall it was a great flight."
Nadelen: "My wife and i paid the minimum to board so of course we didn't expect any amenities. But i would think that coffee and especially water would be complimentary anywhere. We were fine without food but I mean how do you have an 8 hour flight and not offer water to passengers unless they request to pay for it."
Nadelen: "They didn't even serve water in a 7 hour flight if you didn't order a meal."
Voordelen: "Movies were free and food. Food was fine."
Nadelen: "The flight was delayed, but no information came from Norwegian. They changed the gate 3 times with a marching of hundreds of people including the flight attendants. Still no information. Three hours after the flight was to take off, we heard that we would be "next", whatever that means. Finally, a plane came to the original gate and we boarded. Then we were told that there was a technical problem with the aircraft. We waited 45 minutes on the plane at the gate. Then we were told to exit the aircraft so that they could "change a flat tire on the aircraft." I kid you not, a flat tire. So as we were exiting, they told us to STAY on the aircraft as they fix the flat tire. We waited another TWO HOURS (three hours in total on the aircraft, seven hours in total late). We arrived nearly EIGHT HOURS LATE in Copenhagen. I understand that things go wrong, but the LACK OF COMMUNICATION by Norwegian Airlines to the hundreds of confused customers is UNACCEPTABLE."
Voordelen: "aisle seat; enough room to stretch legs"
Nadelen: "2 crew members only moderately engaged and polite (others fine); unprofessional--I interrupted a back rub one was giving another and caught the part of the conversation where one asked the other--"so you date both men and women?"; zero drinks or food were part of the price; to board, had to go down a huge flight of stairs, take a shuttle, then go up stairs to get on the plane. Since I've never had to do that before, I wasn't expecting it, and oversused an injured knee resulting in having to use a wheelchair the rest of the trip"
Voordelen: "The movies helped distract me from how cold, parched and starving I was."
Nadelen: "LAX to Barcelona with no complimentary water or snacks?? So bad for your health. This level of horrible bare bones service goes beyond inconvenient and is simply bad for your health."
Nadelen: "Everything. Customer service. Plane switched. Paid for seat reservations and that wasn't honored."
Voordelen: "Comfortable seats."
Nadelen: "I checked 1bag. They lost it. They can’t find it. That’s spoiling the trip."
Voordelen: "They waited so long before notifying passengers of the problem"
Nadelen: "No refreshments were provided to a whole passenger group while they waited in a line to find out what to do and at the end things were still not resolved"
Voordelen: "Speed of flight"
Nadelen: "The disembarking of the flight when done."
Voordelen: "Nothing because I did not take this flight"
Nadelen: "That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule."
Voordelen: "Quick flight. Fast boarding Good choice of entertainment"
Nadelen: "The plane was freezing With three people sitting together, it is definitely cramped. Staff aren’t as friendly."
Voordelen: "Plenty of movies on the airline, dreamliner plane."
Nadelen: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous."
Voordelen: "New plane with good entertainment system"
Nadelen: "Worse cabin crew I’ve seen on any airline Extremely unfriendly and short with passengers Same on outbound flight. For this reason will never use that airline again."
Voordelen: "Decent hot meal served. Pleasant flight attendants."
Nadelen: "In flight entertainment system was out for the whole flight at all seats."
Voordelen: "the fact that Norwegian Air has great service to KRK"
Nadelen: "I will not fly this airline again if I can help it. $3 for a bottle of water? Buy a blanket? I fly international flights frequently...I have never experienced such poor service on any other airlines. The crew was untrained and some even dancing in the back of the plane. I would not want to trust my life to such people if there was an emergency on board."
Nadelen: "I was running late for my flight home to Dublin I had 40 minutes until the flight was due to take off. The guy on check in was extremely rude and sent me off in an awful panic to my gate. It was an emotional parting with my partner as I won't see him again for a few months and this very rude employee didn't help at all This was my second flight with Norwegian in the space of a few weeks and I could very well be a regular flyer as my partner is in Sweden for the foreseeable future. This guy gave an awful representation of your airline. People get delayed these things happen he wasnt one bit nice about it and I was very unhappy how I was treated"
Voordelen: "The Dreamliner is a decent plane. Food was okay for airplane food."
Nadelen: "Temperature control is wacky - too hot then too cold, entertainment never seems to change or update"
Voordelen: "The flight was very smooth, the crew was friendly, the food was good. I have no complaints."
Voordelen: "Friendly crew. Excellent entertainment system."
Nadelen: "Delayed boarding. Poor food quality for a ridiculously high price."
Voordelen: "Family in front of me had a poorly behaved child. The stewardess didn't seem to care but once I informed her the child had poured soda all over my luggage she apologized and gladly told them to keep the child in his seat."
Nadelen: "No food or entertainment."
Voordelen: "This flight was so much better than Economy for not much more money. We had plenty of room, footrests, reclining seats, and complementary blankets, food, and drinks. I really applaud Norwegian for making international travel bearable. The staff was very nice and helpful. I would definitely fly Norwegian again."
Nadelen: "It's nice to get free meals, although they are the dreadful TV dinners of the airline past. However, the bar is now so low that we are grateful for them. Boarding was chaotic and crowded. The flight was delayed two hours. Access to the premier lounges was a wonderful perk. We were able to relax and charge our devices away from the crowded airport terminal main area. Why random people were singled out for extra security checks, when we had already gone through the main security check, was a mystery no one bothered to explain. It really delayed the boarding process."
Voordelen: "The aircraft is new and for the most part clean. However my table was sticky and dirtty."
Nadelen: "The crew is the rudest, least service oriented i have ever experienced. i will do my best to find another airline before flying with this one again."
Nadelen: "My young daughter was denied a ticketed seat on an 11:30 Norwegian air flight to Oslo, being told that her 10:33 arrival at the gate -- due to multiple protracted delays on earlier connecting flights to get her to the gate -- made her "too late" and the computers would not permit the gate agent to get her on board no matter how much extra she was willing to pay. She was simply told to get the next flight 24 hours later, killing 15% of her vacation. The gate agent said to my hysterical child that she was so sorry for the hours lost in prior connecting flight delays and recognized the plane my daughter was to be on was still one hour from pushback from the gate, but she couldn't overcome the computers having closed out the flight at precisely 60 minutes before scheduled departure so there was nothing a human could do. This is the epitome of machines gone crazy!!"
Slechte info over vertraging
De lange rijen, te weinig security open. Wat beter kan: splitsen op vlucht dus een rij met vlucht van 8 u en een van 9 u
It is a low cost airline so, like all is them it is more of a flying convenience store than anything else but for short flights you know what you have and it is fine
Voordelen: "Leather seats and plenty of leg room. Flight was on time."
Voordelen: "The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time."
Nadelen: "As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline."
Voordelen: "The crew on board was nice. The crew in the terminal however were not very pleasant."
Nadelen: "The seats were incredibly uncomfortable. This was due to them being hunched forward a bit, which made sitting on them for the 1 hour flight uncomfortable. More comfy chairs would be great."
Voordelen: "Crew good, kind and helpful."
Nadelen: "Did not realize that we could only bring 1 carry one. Had to pay for water."
Voordelen: "Boarding from both front and back of plane made it faster and easier"
Nadelen: "Flights were delayed"
Voordelen: "Mijn 7 jarige zoon zat in zijn eentje. Bizar dat Easyjet niet automatisch gezinnen bij elkaar zet. Vrouw en dochter op rij 1, zoon en vader op 21 en 22. Echt not nooit zo’n slechte ervaring gehad op een vlucht"
Voordelen: "the crew was nice"
Nadelen: "the chairs are not very comfortable"
Nadelen: "30 minute delay"
Voordelen: "I was very impressed first time user and will use again"
Voordelen: "Fast boarding, nice crew"
Nadelen: "The flight should’ve taken 1.25 hours. Ended up arriving in Berlin 3 hours later. Seats are very crammed"
Voordelen: "Clean plane with reasonable knee room. Crew was polite and friendly. Bag drop was fast and friendly.. Flight left a little last due to ATC issues but landed at the scheduled time."
Nadelen: "The departure gate was horrible. Very crowded with NO seats. We had to stand around for half an hour."
Voordelen: "Nice crew"
Nadelen: "45 minute delay"
Voordelen: "We zijn op tijd vertrokken, het was een vlotte vlucht (3u45)"
Nadelen: "Er zijn geen dingen die ik vervelend vond, al zou ik het als EasyJet Plus lid wel fijn vinden om ook tijdens de vlucht iets van mijn lidmaatschap te merken, zoals bijvoorbeeld een gratis blikje fris, nootjes o.i.d."
Voordelen: "Fast flight"
Nadelen: "Standing around 30 minutes in gate before boarding."
Nadelen: "Ridiculously hot in the airplane before departing"
Voordelen: "Aardige man die hielp bij aanschaffen van een horloge. Top dat jullie dit zo doen, zo snel en makkelijk feedback vragen. Heeft indruk gemaakt."
Nadelen: "An hour late without excuses and a 50 min wait for the luggage. Ridiculous!"
Voordelen: "Niks. Kost weinig, je krijgt nog veel minder. Toch?"
Nadelen: "De automatische stoeltoewijzing is klantje pesten. Heb je samen geboekt wordt je uit elkaar gehaald. Niet omdat er geen plek is, maar gewoon omdat het kan. Pesterij. Boarden: je word zo snel mogelijk de gate in geveegd en dan mag je daar wachten tot het blijkbaar echt nodig was dat je er was."
Voordelen: "Flight crew was nice"
Nadelen: "Paid 47 each to check a carry on bag that we thought we could take on the plane. Almost missed the plane because security line took over an hour to get through. The man at the counter that checked our bag was rude and talking to someone else that he worked with almost the entire time he was waiting on us. Won’t be flying with this airline again."
Voordelen: "The plane was ok."
Nadelen: "To start we were told by the check in agent that our carry on luggage would be fine, but then at the gate we were told that our luggage was to big for the overhead bins. We were charged an extra 94 euros so like $120 USD. We get on the plane and people were putting away carry on luggage that were a lot bigger than what we had. I am sure it was because we were Americans.. This was the first and last time I fly with this airline..."
Nadelen: "I missed the flight,because not enough time"
Voordelen: "Boarding was quick and efficient. Flight left on time. Arrived early. What's not to like?"
Nadelen: "One hour delay"
Voordelen: "I thought the food was good."
Nadelen: "Our flight was delayed for an hour and a half and we had to sit on the plane for the entire time. The staff was rude and short. I don’t think Americans are very populated. Food selection was very limited, but at least we got a KitKat bar. They were out of all the sandwich food/main dishes."
Voordelen: "On time Didn’t corral us for an hour at check in"
Voordelen: "The fact that I landed"
Nadelen: "It was awful no leg room no air worst plane ride of my life"
Voordelen: "Overall was fine."
Nadelen: "When boarding the lady handling my boarding pass had a Bad attitude!"
Nadelen: "Veel turbulentie, en vreemd dat ze voetbalsupporters toelaten met blikken bier in de gate"
Voordelen: "vlucht en alles wat daarbij hoort prima"
Nadelen: "jammer dat link van Kayak niet werkte"
Nadelen: "Crew is obsessed with safety procedures more than any other airline existing which becomes really annoying at some point."
Voordelen: "Comfortable waiting area, on time departure, friendly staff, who were also patient."
Voordelen: "I liked the low cost flight, the crew was lovely and and attented our enquires..."
Nadelen: "Nothing much..."
Voordelen: "Not much. I had a aisle. Had I not, I oils have been unable to sit down"
Nadelen: "Almost everything. Seats hit right at shoulder. No recline. No rest"
Voordelen: "Cheap flights"
Nadelen: "Delayed flight, and just uncomfortable checking in boarding pricess"
Voordelen: "Absolutely nothing."
Nadelen: "My flight was cancelled three times, I spent an entire day of my vacation wasted in an airport. I ended up having to take a bus to my final destination and the worst part of it is that Air Berlin refuses to reimburse me over $400 for the flight that never occurred."
Voordelen: "La aerolínea es puntual, me gustó el proceso de embarque, a pesar de tener varias filas, fue ordenado."
Nadelen: "Cobran todo, obviamente es una aerolínea low-cost, pero podrían dar por lo menos un vaso con agua."
Nadelen: "Ik moest rennen naar de gate omdat de schermen te laat waren. Er waren meer reizigers die onvriendelijk gewezen werden op het feit dat ze “te laat” waren."
Voordelen: "I like the ease of this airline"
Nadelen: "Schiphol is eigenlijk te groot. Alles kost veel tijd. Vlucht was half uur te laat"
Nadelen: "I received a flight delay notification saying that my flight is delayed by 37 minutes. But I still did arrive airport 2 hours before my flight, checked bag On time and went through security clearance 1.5 hrs before. The gate number was not assigned and later I found out that my flight took off on time. So I had to come out by front desk and rebook the flight to different airport which cost my extra taxi fare half day and too much Hassel. Never ever flying again in easy jet."
Voordelen: "There was not one thing I liked from the flight, everything was poor"
Nadelen: "From the flight attendance to the plane everything was terrible"
Nadelen: "Easyjet behandeld je als vee. Je hebt als passagiers niets te vertellen en als je protesteert beroept het personeel zich op policy. Handbagage is zo'n policy. Elke keer moet je je handbagage achterlaten bij de trap en als je dan in het vliegtuig komt zie je overal lege vakken."
Nadelen: "Luggage was damaged hard. Can't reach support online or offline (Tel). I tried to reach today via Facebook page message"
Nadelen: "After the landing we had to wait a long time in the plain. the announcement was that due to how the suitcases where loaded into the plain if all people will get off the plain might tip."
Voordelen: "The price. The website"
Nadelen: "The queues for baggage drop off are the worst I've ever been in. Either you're understaffed or there was some kind of mess. My back and my legs are aching from the long stand."
I arrived at Schiphol Airport 3 hours before my flight and queued outside the airport for at least an hour before ever setting a foot inside the actual building. I understand the staff shortages but I never expected things to be as bad as they were. I missed the flight because I was still behind 100’s of people waiting to get through security when my gate closed. I had a connection as well that I obviously missed. I ended up paying €170.00 for a hotel and had to buy a new flight home the next day.
Flight delayed by an hour. Crew were great; happy and friendly.
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
The price should be cheaper.
Niets is leuk aan Ryanair en alles kan veel beter. Anderhalf uur vertraging terwijl we al in het vliegtuig zaten. Glaasje water?! Ryanair geeft niets weg, ook geen glaasje water bij een lange vertraging. Dit was eens maar nooit meer Ryanair
I was charged £45.99 for not booking priority baggage. All I had was one cabin bag. This error should have been flagged up prior to us boarding I felt aggrieved, not taken care off. Just before boarding to be stopped with baggage. Please make sure you tick priority baggage for any hand luggage/cabin bag 10kg.
There were no info about 55 eur thst I had to pay, I have back with same aircraft and didn't had to pay any fees, it would be nice if you could said before. Maybe I don't have anough money
I like the whole process very convenient.
Het instappen, prioriteit is niet echt prioriteit bij inchecken
Only relevant because it is the only direct flight.... otherwise terrible
It was late… the seat was so worn out I could feel the seat frame.
Very friendly staff at the airport and onboard.
Boarding and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not acceptable.
Nadelen: "They Said I can t fly . Wtf !"
Voordelen: "Vriendelijk personeel"
Nadelen: "Wisselen van gate net voor instappen. Kleine chaos. En lang buiten moeten staan wachten omdat vliegtuig nog niet geland wad. Je betasld voir priority en dan is meer dan 40 minuten buiten in kou te STAAN geen service"
Nadelen: "Travelers need to be informed better about Ryanair's baggage restrictions."
Voordelen: "Destroyed one of our suitcases after charging us 50 to carry it. Baggage people were less than helpful. Will avoid them in the future"
Voordelen: "Leuke crew."
Nadelen: "Doordat iedereen in een soort ‘corridor’ terecht komt, na het boarden is er nauwelijks meer priority-gevoel ;-)"
Nadelen: "Entertainment niet aanwezig."
Nadelen: "Half uur later vertrokken zonder mededeling"
Voordelen: "Snelle boarding en zeer rustig bevolkte vlucht"
Nadelen: "Bewust stoelen ver van elkaar geven als je niet bij betaalt. Na we vroegen of er mogelijkheid was om toch bij elkaar te zitten bij check in, kregen we antwoord van niet. Eenmaal id vlucht bleek 1/3e Vd vlucht leeg. Passagiers zijn dan zelf gewoon gaan schuiven met hun stoelen om toch per 2 te zitten"
Voordelen: "Zitplaats was oké"
Nadelen: "Lang wachten, onvriendelijk"
Voordelen: "De prijs, maar zelfs die was nog hoog voor wat ik er voor terug kreeg."
Nadelen: "Chagerijnig personeel, heel kortaf en onduidelijk! In de vlucht had ik weinig ruimte en alles was helemaal volgepropt met tassen."
Voordelen: "Vond weinig echt leuk. Personeel was aardig."
Nadelen: "Kon niet betalen met ABN kaart"
Nadelen: "Heenvlucht zat er bagage bij terugvlucht niet...vast en zeker hele kleine lettertjes niet gelezen..Dus ergens mijn fout, maar wist niet dat je voor beide reizen moest boeken als je tegelijk een retour boekt. Dus misschien beter aangeven!!! Want 60 euro weer extra bijbetalen is geen fijne terugkomst!"
Voordelen: "Flight was on time."
Nadelen: "Flight to Amsterdam no mention of requiring the passport stamp on the flight ticket was mentioned. On the way back to Dublin the crew member that checked me in informed me of this requirement and I thought she was potentially going to send me back to get it at customs. My husband who had a different crew member check him him, made no mention of the requirement."
Voordelen: "Quick on-time departure. Friendly crew and a spanking new aircraft."
Nadelen: "Paid for baggage and Ryanair lost my bag. No one really seemed to bothered by it, either. Was told to file a claim in 3-4 days."
Nadelen: "wederom vertraging"
Nadelen: "2 x geboekt met ryanair en 2 maal met veel vertraging"
Nadelen: "Die low cost is geen low cost meer als je een stoel moet betalen, priority moet betalen of je koffer vliegt in de ruimte onder vliegtuig en als je maar 10kg gratis mag meenemen voor 3 weken is dat pauver. Dus de volgende keer gewone lijn vlucht even duur meer confort."
Voordelen: "crew was as helpful as they could be"
Nadelen: "not having an assigned seat having to wait in line and wasnt able to board til everyone else boarded, wasnt sure i had a seat for over an hour"
Nadelen: "Door stakingen zaten we meer dan 5h vast aan de luchthaven. Niemand wist van iets, het was chaos. Een duidelijke communicatie had leuk geweest, niet alleen voor ons maar ook voor het personeel van Ryanair zelf"
Nadelen: "There’s nowhere to put anything. Usually there’s a pouch to put your stuff in. That would be helpful."
Nadelen: "De bagage normen"
Voordelen: "Eigenlijk niets speciaals was leuk."
Nadelen: "Dat we een uur vertraging hadden voor we vertrokken, en er voor, tijdens en na de vlucht niets over gezegd is. Pas na landen bleek door op te zoeken op internet dat het aan de Franse Verkeersleiders lag. WAAROM VERTELLEN ZE DAT NIET!"
Nadelen: "Veel onduidelijk bij het afgeven van de bagage! Bleek dan dat ik maar alleen voor de heen vlucht de bagage betaald had en moest opnieuw naar de balie en nogmaals 50 euro betalen voor de koffer. Dus in totaal 100 euro voor het transport van 1 koffer van 17 kg en dat vind ik overdreven! Bovendien vond het personeel onvriendelijk hij de incheck!"
Nadelen: "iets meer dan een uur vertraging, waardoor ik meer eten en drinken moet kopen voor mn vrouw en ik. het verblijf op een luchthaven is erg duur zoals u wel weet. daarna was de snelweg naar Tilburg ook erg druk omdat we te laat waren zaten we in de avondspits!! tevens waren alle vloeistoffen ingenomen, omdat het niet duidelijk was aangegeven dat de kleine koffers als cabinebagage werd beschouwd en wel in het ruim gingen, ook deze kosten hebben we moeten maken. erg slecht"
Voordelen: "We arrived alive"
Nadelen: "Checking in was torture. It was the airline version of "The Trial" with a Dutch Twist (no one in charge). Luckily (?) the plane turned out to be 45 minutes late, so the eternity it took to have the rookie who finally showed up to look blankly at her computer screen, apprently hoping it would receive Divine instructions on how to work her way through the ONE PERSON in line in front of us, in order to stamp our pre-printed boarding passes did not cause us to miss the last flight of the day from Amsterdam to Dublin. Now lets talk about the torture device that Ryanair uses as a passenger seat. . ."
Nadelen: "Een uur vertraging en tergend kang wachten in een rij"
Voordelen: "Het boarden verliep vlot en georganiseerd in Malpensa!! Hierin slagen velen helemaal niet. Vroegtijdig geland!"
Voordelen: "Snel en veilig"
Nadelen: "Alles ok"
Nadelen: "De vlucht was een uur te laat waardoor ik mijn aansluiting heb gemist en uiteindelijk 3 uur te laat op mijn bestemming aankom! Ik ga een klacht indienen bij Ryanair. Daarnaast was mijn koffer kleiner dan anderen in het vliegtuig en werd die van mij als enige in het ruim geplaatst. Je gaat mij niet wijs maken dat iedereen prioriteit tickets heeft gekocht."
Voordelen: "Prima vlucht. Geen extra’s maar dat kan ook niet voor doe prijs."
Nadelen: "Door omstandigheden zijn wij niet geweest"
Nadelen: "Wij zijn uren met Ryanair Bezig geweest om de tenaamstelling op de tickets te herstellen. Het tussenvoegsel in de naam is niet meegekomen in de boeking. Ik ben hier zeer ontevreden over en kon niemand van Kayak bellen. Wij kwamen er pas zaterdag na het inchecken achter! Lag niet aan Ryanair."
Nadelen: "Stoelen staan erg dicht op elkaar"
Voordelen: "Ryan Air deed de complete Europese luchtvaart instorten met efficient vliegen maar van efficient boarden hebben ze geen benul. Ook hier is nog grote winst te behalen. Elk vliegtuig 15 minuten korten aan de grond, reken uit de winst voor Ryan en dan toegenomen vlieg plezier voor hun reizigers."
Voordelen: "Comfortable seats and cabin for a short flight and friendly crew"