Vind goedkope vluchten van Amsterdam naar Bakoe

Voordelen: "On time, check in staff was friendly and helpful"
Nadelen: "It's has become useless to order a special meal on THY, it is never there Economy seat space is extremely tight"

Nadelen: "No entertainment. New airport in Instanbul not efficient. 30 minutes everytime of taxi after landing and before take off. Flight as usual 40 minutes in delay."

Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"

Voordelen: "Crew"
Nadelen: "Sit in the plane too tight"

Voordelen: "Flight was badly delayed and they changed the gates 3 times with no proper announcements. As a result connecting in Istanbul after 23 hours flight from LAX I missed my flight to Baku. I was made to pay EUR 651 one way at THY transfer desk for another flight which was also delayed."
Nadelen: "For THY being more professional, taking responsibility for their mistakes and not punishing their customers for THY carelessness. As I understand this situations happen all the time."

Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."

Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Nadelen: "Boarding was disorganized."

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Nadelen: "Nothing"

Voordelen: "Food, entertainment and service"
Nadelen: "No boarding in Turkey airport, difficult to get down and up after long flight, narrow sitting space"

Voordelen: "The service and the cleanse up to the tope"

Voordelen: "love the wine/food for, the long haul flights and a good selection of entertainment!"
Nadelen: "still dont get why plane seats can't br designed to be mildly comfortable."

Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."

Voordelen: "Food quality and robust Entertainment options"
Nadelen: "1. Economy seat rows too close together making seat reclines very intrusive. 2. Also, flight attendants did not request people to sit up during meals which made eating very difficult in my case. 3. Bathrooms were very dirty during the last 1/3 of the flight and remained so, including no toilet paper and paper towels. 4. No second serving for refreshment beverages during flight."

Nadelen: "seats a bit tight"

Voordelen: "Baku airport stunning. Better dessert. Helpful crew. Perfectly on time."
Nadelen: "Salad lame. Istanbul airport needs upgrade. Gate change twice in 2 hrs, no good announcement system. Baku airport baggage carousel not up to the standard of the Terminal glory."

Voordelen: "Value, food"
Nadelen: "For a ten hour+ flight the economy seats were very tight, but that is probably the industry standard"

Voordelen: "The staff!"
Nadelen: "The turbulence lol"

Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Voordelen: "Quick check in. Nice staff."

Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Voordelen: "Food is bad.no other word is fitted. All the rest is good."

Voordelen: "Food and drinks,"
Nadelen: "No USB outlets."

Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"

Nadelen: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Voordelen: "Friendly crew. Good food."

Nadelen: "So far, it has been a horrendous experience with Turkish Airlines. Airlines don't know how to handle uncertain situation, whole system collapses. Total disaster!!!!"

Voordelen: "Courteous service, good food and fine entertainment options."
Nadelen: "The USB charging port wasn't working."

Voordelen: "For a short flight, it was good. The seats were a bit bigger, and the crew was nicer. The food was ok."
Nadelen: "Again some attitude from flight attendants. The food is average but again subpar compared to previous flights with Turkish Airlines."

Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "to hot, very hot!!! ו suffered too much"

Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Voordelen: "food + entertainment"

Voordelen: "Friendly staffed"
Nadelen: "Not the seats I reserved"

Voordelen: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Voordelen: "The crew was much nicer and attentive."
Nadelen: "Food"

Voordelen: "I love the comfort and hospitality offered by the Turkish"

Voordelen: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Nadelen: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."

Voordelen: "Care and attention the flight attendance showed."

Voordelen: "Professional yet very friendly staff"

Voordelen: "great food, great wine, great service"
Nadelen: "Most of the movies are missing english subtitles. That makes them almost impossible to watch for whom English is not their native language"

Nadelen: "The tv did`nt work, both mine and my hosband. The seats were small and crowded."

"the economy seats are really cramped."

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"

Nadelen: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"

Nadelen: "Viaje corto"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat is small"
Nadelen: "On time boarding"

Voordelen: "Horrible seating, boarding was a mess, not sure what flight to get on!!"
Nadelen: "Don't fly United"

Voordelen: "Flight itself was good. Crew was nice"
Nadelen: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"

Nadelen: "My luggage did not make it with me."

Voordelen: "The crew was professional and polite"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Was nice and pleasurable"
Nadelen: "Nothing"

Voordelen: "Lovely crew"
Nadelen: "Airport is too hot"

Voordelen: "Very comfortable flight with plenty of food, drink, entertainment and good service. Flight left on time."
Nadelen: "The flight departure time was too close to the arrival time so we ended up running thru the Frankfort airport."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "We booked our plane reservations through Kayak . My sister booked my reservation along with hers at the same time. Kayak put us on different planes at different times on our return flight back to the USA. I had assumed we were flying together ( sisters with the same last names), so I showed up at the airport to find out that I had missed my first flight. I already had a boarding pass for the next flight, but Kayak had canceled me and booked someone else in my seat. No more seats in economy and I had to pay $1750. Euros for another ticket. Why would 2 passengers flying together and booking together be put on different planes and different times. We will NEVER use Kayak again!7"

Voordelen: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Nadelen: "This flight went well, crew was nice, flight was on time ."

Voordelen: "Pleasant flight all around."

Nadelen: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Voordelen: "The premium economy clas was wonderful. All of the amenities, comfort, room made a long trip far more enjoyable. The crew was right there to help me get to the next gate."
Nadelen: "Frankfurt airport is dreadful. I'm elderly and being forced to climb up and down stairs to the Tarmac with luggage and then crammed into a bus to the terminal was terrible. I would avoid Frankfurt at all costs. Lufthansa needs to take some initiative with this."

Voordelen: "Staff were amazingly helpful n friendly. Food was yummy."

Voordelen: "Service"

Nadelen: "1 person working the service desk. I had a question about our connecting flight from Frankfurt and I was told to call the 1-800 number. When I went to check my bag the woman was very rude and asked me "why do I think I can check two bags?" and questioned my Star Alliance premium silver status, demanding I show her my card (I have no card). My friend was flying with me and she was told that her carry on, mind you had flown to and within europe, was too big for the overhead storage and she had to pay 90 euros to check it and the woman held her boarding pass and wouldn't give it to her. we waited in line at the service desk for over 40 minutes so that she could pay. We arrived to the airport 2.5 hours early to eat and shop for souvenirs. We barely made it in time to get to our gate because of the inefficiencies of Lufthansa. 1 person working a service desk for a large airport is unacceptable, especially when they are 8-10 waiting to scan your baggage and not helping out at all. I had a wonderful flight to Europe on Lufthansa and was absolutely appalled at the attitudes of the airport staff and their lack of customer service."

Nadelen: "Nothing"

Voordelen: "Great service both before boarding the plane and while in flight. The check in line was out of control, but lufthansa staff members ensured that I could still make my flight."

Voordelen: "priority boarding, entertainment"
Nadelen: "aisle bulkhead seat: curtai separating business class from economy was hanging over my legs."

Voordelen: "Staff"
Nadelen: "Food"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Nadelen: "We were detained at the airport after boarding and then deboarding without information. The entire flight was locked in a room and not allowed to leave with very little explanation as to why. After 5 hours they let us board another plane. There was water and candy supplied as food. It was a joke for anyone with kids or the elderly. Nevermind anyone with health concerns. BAD way to manage a crisis in my opinion. We were treated like cattle. And these were NOT cheap tickets."

Voordelen: "Air dolomiti - great service, prosecco in a real glass and with small sandwich provided."

Voordelen: "Afterall I did get rice iso pasta."
Nadelen: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."

Voordelen: "We were well taken care off for a short flught"
Nadelen: "Nothing really"

Voordelen: "Crew was more understanding. Placed us to row 18...emergency exit."
Nadelen: "Checked online from row 21 to 6. Got a new ticket whilst boarding to 25: last row. Explanation...otherwise the plane was not able to go in the air...absolute bullshit. With my weight and of my fellow members better to let us in the front.. Row 6 was given to a miles & more client..."

Voordelen: "Everything else."
Nadelen: "Boarding was chaotic."

Voordelen: "Food and beverage service was excellent on these Star Allisnce international flights booked by United but operated by Lufthansa."
Nadelen: "Leg room in economy is inadequate for international flights. Seats had no cushion left in seat bottoms. It was like sitting on cement."

Voordelen: "Plane not full so we hat an extra Seat"

Voordelen: "everything from the boarding and check-in process to in flight comfort."

Voordelen: "Smooth boarding and flight, fun snack (cakes on a plane!), relatively quick and easy."
Nadelen: "I can't think of anything to complain about for European commuter flights."

Voordelen: "That was the best airline meal I've ever eaten. It was a lightly curried chicken. Outstanding. Extremely fast boarding. Boarded entire airplane in less than 15 minutes. Nice selection of movies and audio. All of which you could stop, pause, fast forward, and rewind."
Nadelen: "No reading lights. No attendant call button I could find. Not much air volume. That pesky lack of leg room. Short seat belts."

Voordelen: "Crew was beyond standard. Very nice and friendly and always accommodating."
Nadelen: "They ran out of vegetarian meals."

Nadelen: "Service, always delay"

Voordelen: "The food was nice and the stewardess were professional."
Nadelen: "My ticket didn't specifically say I'm not allowed to have check-in luggage, so I needed to pay extra for that. I also got too little transfer time and barely made it because my flight arrived late. Then, my luggage got lost during the transfer, so I had to wait for 5 hours, which made my plans a mess. Overall not satisfied with my flight"

Voordelen: "Seats comfortable. Decent legroom. Crew pleasant. Food was very good especially for a very short flight."
Nadelen: "I did not know I had purchased economy light ticket. With this you can only carry on 18 pounds and must check and PAY to check any other bag. I looked at my reservation from Vaysms and did not see notice of this. Surprised that one hour trip at this price , well over $200, was in this category. Also trying to buy the option for the bag on phone was difficult. Whole page with options would not show and getting English version was difficult probably because page would not fit on screen."

Voordelen: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available. So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good (Vegan)."

Voordelen: "Upgrade to business class. Staff was accommodating"
Nadelen: "Seats were situated next to the bathroom"

Voordelen: "Привітні стюардеси. Багато вільних місць в салоні під час корони."
Nadelen: "Передзамовлена їжа - непідігрітий бургер, який було так запаяно, що неможливо просто розкрити руками. На смак - гаразд, аби перекусити, та не варто мати високих очікувань. Персоналу варто попрацювати над вимовою в оголошеннях. Дещо затиналися й не звучало впевнено й офіційно."

Voordelen: "I like arriving to my destination. Late but arrived"
Nadelen: "A smile"

Nadelen: "Crews attitude,comfort."

Nadelen: "Flight was delayed over 8 hours in leaving Kiev. The plane was old and the business class was not as pictured when booking. I'll never fly with Ukraine ever again"

Nadelen: "I booked seat near window but was given middle seat I don’t like this way..."

Nadelen: "I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice ."

Voordelen: "Nothing"
Nadelen: "Would have been better if the flight had not been overbooked and we were bumped."

Nadelen: "Small space , food - not a great selection but we made it well to NYC"

Nadelen: "Seat was changed during boarding"

Voordelen: "Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”."
Nadelen: "The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight."

Nadelen: "Airplane seemed outdated, with no individual televisions, and some strange movie selections, which I could not see over the seat/hair in front of me. The flight was very long, so individual entertainment would have made the time pass a little more quickly. The main meal entree was okay, but the bun and brownie was stale. The snack was inedible, despite being quite hungry (stale bun with very little chicken, no seasoning or lettuce or mayo, very dry). Did not see the crew very much after the initial meal was served, but that was okay as I did not require assistance."

Nadelen: "Hit with extra fees for check-in."

Voordelen: "On time"

Nadelen: "Flight was horrible from Ukraine to NY, first of all our original flight was cancelled, when call nobody would pick up the phone, and when we got to Ukraine not only we stayed there all day but then without any explanation around 6PM we were advised that plane will be delayed, people very unprofessional, rude, and cocky. They didn't accommodate us in any way, then would put us online in order to give "kosher food" and instead of food they gave us cold non-kosher sandwiches and non-eatable bad bag of fruits ...... really..... It really reminded me the time of world war II. Another situation I had when I bought liquid at Duty Free store and the cashier just put the purchase in open bag at the Ukraine check point they wouldn't let us take our purchase cause it wasn't sealed, eventhough I showed them the receipt showing that I bought it at Duty Free, the bag needed to be ONLY sealed and security refused it, we had no choice but to through everything out. Finally we got our plane ready around 11PM but when we got into the plane the first thought came to our mind if we will make it to NY, cause plane looked like they took it from the junk, seats were broken, handles were out from screws and they were moving and sits were very tight. How you expect people to sit at these sits without moving for 10 hours...???? You don't need a horror movie it was real...... Never I will fly with that airline again and would not suggest to anybody. I strongly believe that I'm not the only one who will give you or already did a survey like that cause they were really horrible."

Voordelen: "The flights got me to me destinations."
Nadelen: "On two separate occasions did they add extra fees to my flight dishonestly. The ticket agent fraudulently tried to charge me for two passes when I was flying solo and I was charged for both checked bags when one should have been free. I did not contest this as I didn't want to miss my flight. It seems to be a very dishonest airline and best to be avoided if at all possible."

Voordelen: "Crew was fantastic - very accommodating"
Nadelen: "The seats did not recline as well - so for such a long flight, your legs are still dangling down-making it uncomfortable. Looking forward to trying business class on Ukraine Air's new 777"

Voordelen: "The plane was newer and less beat up looking"
Nadelen: "There were more delays with this flight as well. I ended up traveling for about 19 hours with all the delays instead of just 11/12 it was exhausting."

Voordelen: "nothing"
Nadelen: "they charge me 10 eur for the boarding pass because i came less then 2 hrs before the departure. Very rude personal. No free food- just a water"

Voordelen: "Food and service onboard was excellent."
Nadelen: "No priority boarding in Kiev. I had to ask to be let through the queue of people and claim the priority boarding. I was not able to check-in early enough to get a seat I wanted. 10 days before for my first flight and only. 24 hours before my 2nd. Pathetic."

Nadelen: "The worst customer service"

Voordelen: "complimentary food"
Nadelen: "Boarding process is so slow. seats are very close to each other."

Voordelen: "Pretty neutral"
Nadelen: "Pretty neutral - delayed an hour but whatever"

Nadelen: "2 hours delay"

Nadelen: "It never happened thanks to KLM"

Nadelen: "Половина борта сдавала ручную кладь в багаж около гейта, дичь какая-то."

Nadelen: "Рейс задержали на час без особых пояснений, всё, как обычно."

Voordelen: "Direct flight"
Nadelen: "I was booking a regular flight however, i was charged extra 50€ for one peice"

Voordelen: "The plane was clean and the crew was v competent. We landed safely."
Nadelen: "The plane is an older model, nowhere to charge a phone. They showed movies on screens over the middle seats. When we took off it was so choppy I thought we were going to crash or have to turn around. Landing was also rough and left me nauseated for the first time in years. We took off late and landed late."

Voordelen: "Flight was ok"
Nadelen: "except seats too close together and the food sold wasn't very tasty. Or plentiful. Mostly bread. Be nice if they boards by rows"

Voordelen: "The flight attendants were nice and hard-working yet providing no explanation for switching my seat three times."
Nadelen: "The boarding was poorly organized. My assigned seat was changed THREE TIMES!!!!! from the isle and the window into the middle row. I did not like that at all. This is the last time I am using the Ukraine International Airlines."

Voordelen: "flight was on time"
Nadelen: "this flight was sold as a normal economy class flight including 1 checked bag. in reality it was sold as a hand baggage only one way fare and a economy with baggage on the return. like that makes any sense. you going to buy luggage and things to fly bag with??? This was not disclosed on the website, during booking, on the booked reservation or on check in or the boarding pass. Complete and total misrepresentation by Kayak and priceline."

Voordelen: "Crew was nice and doing the best they could"
Nadelen: "Online checkin is required to avoid a fee but the online software is not great"

Voordelen: "Direct flight to/from destination."
Nadelen: "The food (panini) for purchase was all bread"

Voordelen: "The plane was in great condition, the crew was extremely nice"
Nadelen: "The boarding was terrible, small area to pack all people waiting for the bus, the bus was overfilled, too."

Nadelen: "My parents have to pay $80 for baggage."

Voordelen: "I like their food that they served because they were fresh and warm."
Nadelen: "They dont even have a plug that we can charge our phones .Also they dont have a tv .It was a long trip so i must sleep because there was no other option."

Nadelen: "When I came for check in, it came out my baggage is not included into ticket price. There was no indication on my ticket about the baggage and it was written in the rules I may take 21 or 23 kg bag. But airline agent told this rule does not apply and I had to inquire at the airline about the details. It looks strange, I have to buy ticket and then ask what I have actually bought ."

Voordelen: "..."
Nadelen: "Flight Kiev Baku late 3 hours nobody came to inform us. Asymmetric luggage - payed one way only. Angry faces."

Voordelen: "The employees seemed to like their job and were polite"

Voordelen: "Leg room"
Nadelen: "Good was horrendous, staff weren't very friendly and for a 7 hour flight 1 screen for everyone to watch films with no choice of what was on"

Voordelen: "First of me and my kids were left stranded when the ladies at the gate doing the check in told us our flight was for the next day, we had to sleep on the airport seats since we couldnt go out of the airport to get a hotel, also they were very rude to all the customers including an amputee, we finally boarded the flight the next day, got to new york and our suitcase was missing. Very horrible experience never flying this airline ever again. I regret using this airline."
Nadelen: "Everything this about this airline was very bad. Bad timing, horrible food, terrible sitting condition. Landed 45 minutes late."

Nadelen: "There was no Sky Priority line for check in, the lounge does not open until the flight is boarding."

Voordelen: "I liked the crew, they were one of the best I've ever seen."
Nadelen: "The ground staff in Kiev, they refused to help us with an issue. They were very rood, they treated us in a bad way. They aircraft was very old as well."

Voordelen: "The flights left on time. Connection via Kiev was comfortable as it was in the same terminal, and was a relatively short walk. KLM code shares with UIA so that says alot. Stewards were nice."
Nadelen: "The seats on most planes were fine. On one of them, they were a bit shallow and we slid off them. Not terrible."

Nadelen: "They changed the default of including baggage fee into the ticket price, which was a surprise. In my return flight I had to pay for what I didn't pay when flying "there"."

Voordelen: "Smooth flight and on time."
Nadelen: "Cramped seating, old seats with no amenities like personal viewing screen and USB charging. Dirty toilets and a general rundown appearance. Unless they make better pricing and appearance I will use another airline."

Nadelen: "I booked flight on Ukrainian Airways. While booking there was no option to select a baggage and i couldn't think that the fee would not include it. I came up paying extra 120USD. Half of the entire ticket cost!!! Be careful while booking"

Nadelen: "Waited in heat inside airplane for more than hour waiting for exit to take off."

Nadelen: "There was no food, everything paid, even that we had a 30 minute delay."

Voordelen: "Stewardess were polite and kind"
Nadelen: "Cabin far too hot. Plane was old and showing its age."

"ik vind het echt slecht dat mijn vlucht was te laat"

"Prijs is goed İncheck proces kan beter"

"Prijs is prima. İncheck process kan beter"

"The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles"

"They want to charge 250 euros for an extra bag and made my sister miss her flight."

Voordelen: "Great boarding , on time! Friendly helpful staff . Just really good experience"

Voordelen: "Service, food and entertainment."
Nadelen: "Comfort. Flight was cramped."

Voordelen: "The price"
Nadelen: "Screens or just at least free water or drink"

Voordelen: "The crew was fine."
Nadelen: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."

Voordelen: "Prachtıg"

Nadelen: "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"

Voordelen: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Nadelen: "Maybe, some entertainment???? But still a good flight even without it."

Voordelen: "Really easy experience - friendly, organized, on time and a great price!"

Nadelen: "The boarding Schdule"

Nadelen: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"

Voordelen: "Friendly staff. Comfortable plane"
Nadelen: "Delayed but only 15 min"

Voordelen: "The flight was ok"
Nadelen: "My husband and son both ordered a wheel chair because I have rheumatoid arthritis and fibromyalgia and when I arrived in turkey they said there was no order for one. I walked through the airport at a snails PA e and since I arrived I have been very sick."

Voordelen: "The flight was on time and pilots provided on time updates."
Nadelen: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."

Voordelen: "Got to Barcelona eventually"
Nadelen: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."

Voordelen: "None"
Nadelen: "This is an international flight and the airline didn't even provide complimentary water or soft drinks"

Nadelen: "1 hour delay nearly cost me my connection no assistance provided"

Nadelen: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"

Nadelen: "They stole my money"

Voordelen: "seats. comfort flight price"
Nadelen: "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"

Voordelen: "Ontime departure and arrival. Friendly crew. Comfortable."
Nadelen: "Not the fault of the airline but I travel a lot and I've never seen so many rude passengers."

Nadelen: "Huge delay from my flight to Turkey and again a delay returning to Germany."

Voordelen: "The price"
Nadelen: "The mass"

Nadelen: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."

Voordelen: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Nadelen: "The boarding process was unorganized and a bit frustrating."

Nadelen: "Almost one hour delay to board and take off!!!"

Voordelen: "Cheap Air ticket"
Nadelen: "Seats are not comfortable."

Voordelen: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Nadelen: "The space between the seats could have been a bit roomier."

Nadelen: "Checkin takes à long time"

Voordelen: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"

Voordelen: "The flight was delayed, presumably due to weather conditions"

Voordelen: "As long as they are reverting a cheap ticket then the service is good"

Voordelen: "Nothing"

Voordelen: "The flight itself went smoothly"
Nadelen: "I expected to atleast get a glass of water"

Voordelen: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"

Voordelen: "clean aircraft"
Nadelen: "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"

Voordelen: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"

Nadelen: "Flight took off late, no food or entertainment available"

Voordelen: "The seats are not narrow."
Nadelen: "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"

Voordelen: "Nothing."
Nadelen: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Boarding was OK. Price is good"
Nadelen: "Crew service is not good Lotec airplane Trouble website"

Voordelen: "Seating is comfortable enough with sufficient leg space."
Nadelen: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."

Nadelen: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"

Voordelen: "30 minutes late leaving Denzili, but otherwise fine. Denzili airport and easy airport to navigate."

Voordelen: "Price"
Nadelen: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."