Seats and meal should be included in the ticket price
ik vind het echt slecht dat mijn vlucht was te laat
There wasn't much communication and reassurance in terms of delay of the flight. They offered water and some cake only after 3 hours as we were taking off. I ordered 1 noodle and lots of drinks, they charged me two, she said she needed to take a photo of my card which I said no to. Then I said OK we ll keep the 2nd noodle although we didn't need it, just to end the bad situation, she grabbed my bag as I was holding it to get the wallet out and she accidetantally hit the boiling noodles and spilled over my hand and really hurt me, a colleague Brought an ice bag thankfully. This made my journey even worse than it already was with the 3 hour delay of the flight.
Prijs is goed İncheck proces kan beter
Prijs is prima. İncheck process kan beter
Voordelen: "Crew was good, cheap price"
Nadelen: "Rough landing, and very poor luggage service upon arrival"
Nadelen: "4 hours late - no communication Rude flight attendants"
Voordelen: "The price was good"
Nadelen: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Voordelen: "The crew was good and smart"
Nadelen: "Toilets are not good. Wash hand basin always blocked. I tried 2 different toilets and both are the same"
Nadelen: "The seat is not comfortable, too narrow space, can’t adjust a little bit."
Voordelen: "Not so comfortable and no any food or drink beverage for free of charge"
Nadelen: "They should at clean and provide food and drink for free of charges"
Voordelen: "Easy; fair prices; budget rates"
Nadelen: "no entertainment (N/A)"
Voordelen: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Nadelen: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Nadelen: "The set it was so bad"
Voordelen: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Nadelen: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Voordelen: "Free cup of ice."
Nadelen: "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."
Voordelen: "The price. It was cheap this time around."
Nadelen: "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."
Nadelen: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Nadelen: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Nadelen: "1 hour + Late departure both from Copenhagen and from the connection in Instanbul"
Voordelen: "timing of arrival"
Nadelen: "seating not comfartable amount paid for ticikts were expensive for services offered / meals should be free airplane air condetioning was bas for etire flight / it was hot ( speaclly for someone with bood pressure)"
Voordelen: "Flight timing was good"
Nadelen: "Boarding was a bit complicated"
Voordelen: "Bording was fast and the plane took off on time."
Voordelen: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Voordelen: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Nadelen: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."
Nadelen: "Space for the leg"
Nadelen: "They lost several passengers’ luggage including mine."
Voordelen: "On schedule"
Nadelen: "No drinks offered"
Voordelen: "You get what you pay for, nothing more and nothing less."
Nadelen: "Almost on every other airline you can check using the self-check-in computers at the airport; on Pegasus you can't, which caused unnecessary queues at the check-in desks (both there and back)."
Voordelen: "The air conditioning wasn't worked good"
Nadelen: "No thing"
Voordelen: "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Nadelen: "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."
Voordelen: "Did not like anything about it,"
Nadelen: "My luggage is lost I am in Erbil just me and my passport !!! Hello no compensation no sorry !! Just fill a form and put your name and bye !!!"
Nadelen: "Old plane"
Voordelen: "Reasonable drink choices"
Nadelen: "Where is ayran?!"
Voordelen: "The seats are comfortable and there was enough place in the overhead bins"
Nadelen: "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."
Voordelen: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Nadelen: "The flight was only hour and 30 min, so I have no criticism for this flight"
Nadelen: "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."
Nadelen: "I want to make change flight but they where not helpful"
Voordelen: "No problems at all, everything was OK and most important, on time"
Nadelen: "Boarding was delayed and there were no announcements about when we would be boarding. Also the ticket check at the gate to board the buses was not the most well-organized/efficient."
Nadelen: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"
Voordelen: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Nadelen: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."
Nadelen: "The flight was delayed and that's normal for them I guess .. worst cabin crew ever."
Nadelen: "Check in took 1.5h, that is why me and my wife werent seating next to each other, and also we almost missed our flight."
Voordelen: "The crew was very nice and attentive."
Nadelen: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."