Voordelen: "La ponctualité."
Nadelen: "Variété des boissons proposées."
Voordelen: "The crew was astounding"
Nadelen: "Short and sweet"
Nadelen: "Delay in take off 45 min!!!!"
Nadelen: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Nadelen: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Voordelen: "Despite being a short flight, they gave food"
Nadelen: "Nothing. All ok"
Nadelen: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Voordelen: "Nice and attentive crew."
Nadelen: "Seats not comfortable in premier economy."
Voordelen: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Nadelen: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Nadelen: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Voordelen: "The crew was excellent and surprisingly the seats were comfortable."
Nadelen: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Nadelen: "Geen wifi voor 9 uur"
Voordelen: "Incredible staff. Super polite"
Nadelen: "Plane is old and entertainment facilities are no longer appropriate"
Voordelen: "On time, no hassle."
Voordelen: "The cue lines per zone are a brilliant idea!"
Nadelen: "More water provided during the flight. Also, the second meal was not very good."
Voordelen: "The crew was efficient and friendly. The plane took off on time and landed on time."
Nadelen: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Voordelen: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Voordelen: "The crew was very careful"
Voordelen: "On time, staff was nice."
Nadelen: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Nadelen: "Missed the flight due to late landing from earlier connection"
Voordelen: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Nadelen: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Nadelen: "Tiny uncomfortable seats."
Voordelen: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Voordelen: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Nadelen: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Nadelen: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Voordelen: "Nice staff, very professional and helpful."
Voordelen: "nice drink selection on board flights"
Nadelen: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Voordelen: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Voordelen: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Nadelen: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"
Voordelen: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Nadelen: "See above and the food was disgusting"
Voordelen: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Voordelen: "Nothing special"
Nadelen: "They start serving late the apperitif before taking off and take it back right after."
Voordelen: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Nadelen: "Only 1 bathroom (toilet) for all of first class"
Voordelen: "Staff was nice"
Nadelen: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Voordelen: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Voordelen: "Crew was nice and responsive"
Nadelen: "The overall experience is regular at best"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."
Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"
Nadelen: "My baggage was broken"
Voordelen: "the Airline"
Nadelen: "The Airport, Security, Boarder control."
Voordelen: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Nadelen: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Voordelen: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Nadelen: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Voordelen: "Good seat near the front."
Nadelen: "Delayed arrival by 30 minutes."
Voordelen: "Efficient check-in."
Nadelen: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Voordelen: "Friendly crew"
Nadelen: "Gate announcement was only a few minutes before cut off!!"
Nadelen: "Not having a 3+ hours take off delay"
Voordelen: "Absolutely nothing"
Voordelen: "It's the cheapest you can get"
Nadelen: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Voordelen: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nadelen: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Voordelen: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Nadelen: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Voordelen: "Friendly crew"
Nadelen: "Long check-in lines Seats uncomfortable"
Voordelen: "Ok flight"
Nadelen: "Comply with departure times"
Voordelen: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Nadelen: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Voordelen: "Good airport . Punctual flight ."
Voordelen: "Budapest check-in is chaos, very long rows, no baggage drop off desks and very little info. Tense atmosphere at the desks. If you complain then they offer for €5,- to skip the line and check in your luggage. I thought it was a joke, but they give you receipt and all. Very unprofessional."
Nadelen: "Having flown with Wizzair before, also to Gdansk and other cities, it a budget airline but okay. Budapest is kind of their hub, but what a terrible way to treat your customers. Get your baggage drop off automated!!They left everybody freezing on the apron because they only had one stairs available."
Voordelen: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Nadelen: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Voordelen: "Service, smiling and attention to details."
Nadelen: "No kosher food."
Voordelen: "I liked how the crew on the plane worked. Very nice."
Nadelen: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Nadelen: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Nadelen: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Voordelen: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Nadelen: "Everything was good"
Nadelen: "No air conditioned 2 hours late Poor ground service"
Voordelen: "Nothing really"
Nadelen: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Voordelen: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Nadelen: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Voordelen: "Maybe the food selection and the price of it."
Nadelen: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Nadelen: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Voordelen: "The crew are always lovely,very professional,helpful and make us feel welcome"
Nadelen: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Voordelen: "I liked that I got to my destination in one piece."
Nadelen: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Nadelen: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Nadelen: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Nadelen: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Voordelen: "Arrived only slightly delayed"
Nadelen: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Voordelen: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Nadelen: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Voordelen: "cheap, on time"
Nadelen: "no reclining chairs, no water free"
Voordelen: "We arrived safely"
Nadelen: "Told our bag was too big even though we'd paid for a large carry on, which we already knew fit in the overhead compartment (plane was an airbus A320). We were then required to check our bags, but not until after we were told to combine our personal item with our large carry on bag & then told that it was too big. instead of crediting us the amount we'd already paid (€20), we were charged the full checked bag fee of €55. The gate agent was also very rude and not proficient at her job, causing us to delay the plane's departure. Exceptional customer service may have included refunding us the large carry on bag fee. Additionally, our 2hr flight cost us almost $200 each, not what I would call a budget airline price. We will not be flying Wizz air again & do not recommend this airline."
Nadelen: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Voordelen: "It was quite good at boarding, quick and efficient (from/to)."
Nadelen: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Voordelen: "Pleasant staff and good flight"
Nadelen: "A bit of difficulty to check bag in online after original check in ...."
Voordelen: "I will never take flight with this company again!!!!! The worst ever shame on you"
Voordelen: "Friendly staff members"
Nadelen: "They didn't have blanket and it was very cold.."
Voordelen: "The journey took less than it supposed to. Amazing service"
Voordelen: "Staff were friendly, when they weren't trying you charge you for everything"
Nadelen: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Voordelen: "Pleasent staff"
Voordelen: "The crue was excellent."
Nadelen: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"
Voordelen: "Crew were average"
Nadelen: "Everything was a disaster. Late and very uncomfortable"
Voordelen: "only good for short flights....the price.."
Nadelen: "not comfortable seats"
Nadelen: "Uur vertraging doordat een voorgaande vlucht problemen had."
Voordelen: "They charged me for not checking in 3 hrs prior and didn't really make that clear before when I purchased the ticket. Even if they did, I never seen a airline do that. It's a borderline scam. Then the flight attendant continued to swipe my card when it was declining since I had restrictions on it. In which in return had my card shut off. Never will I fly Wizz Air again."
Voordelen: "All handled professionally."
Voordelen: "The don't say the truth"
Voordelen: "leave on time"
Nadelen: "Small airplane not very comfortable"
Voordelen: "Great price, excellent service."
Nadelen: "The size of the free cabin bag - too small"