Nadelen: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"
Nadelen: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Voordelen: "Comfortable seat"
Nadelen: "Having free snacks"
Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"
Nadelen: "They charge for coffee and soft drinks and have no snacks complimentry"
Nadelen: "One world flight that charged a platinum customer for luggage. That’s unbelievable!"
Nadelen: "Having gate #earlier than 1 hour before takeoff"
Nadelen: "The seats are too small no entertainment No fast track for business class"
Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."
Voordelen: "Again, I liked that we reached our destination safely."
Nadelen: "Because of the almost 3 hour delay, almost all of the passengers on the flight missed their connecting flight. Including myself. I was moved to a flight four hours later Finally, the last leg of my flight was again delayed 55 minutes and I ended up on a very, very crowded flight and getting to my destination at almost 5pm instead of 9am.... missing a whole day of activities. What did I get as compensation from British Airways? A 5 pound coupon for 'light refreshment' for an 8 hour inconvenience. Brilliant :|"
Nadelen: "My flight was changed to a later flight without giving me a reason. I was never given the option of why this happened. As a result i missed my meeting."
Voordelen: "Polite, friendly staff."
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"
Voordelen: "I was flying Business and I couldn’t tell any difference between Business and Economy except the covers on the headrest"
Nadelen: "No difference between Business and Economy"
Voordelen: "Crew were friendly"
Nadelen: "Poor entertainment - no individual TV screen or choice of entertainment. Food was very poor. We were 9 min late due to crew shortages."
Voordelen: "The staff was friendly and seemed preppared to do their job well."
Nadelen: "The seats were very tight, even smaller than other flighs that I have been on."
Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."
Voordelen: "We got nothing:-(!"
Voordelen: "This flight is exactly what you’d expect it to be- no frills, just a cheap way to get around! Coffe is 30 pnc so come pr prepared!"
Voordelen: "The crew did their best. They were efficient and polite, no complaints"
Nadelen: "First of all, it wasn’t British Airways, it was operated by American Airlines. The seats were cramped; just barely enough kneeroom and I’m only 5’10”. There were no monitors on the seat backs and no choice of entertainment, only monitors hanging from the ceiling. I suppose the airline assumes, probably correctly, that these days everybody has their own entertainment on laptop or tablet. The problem here, though, was that there were no charging plugs at the seats, so you’d better have a full battery when you get on and hope it lasts. Of course, I could have just read the inflight magazine, except that my reading light was broken. Food was decent for airline food."
Nadelen: "Same as above."
Nadelen: "Not even a cup of coffee anymore - low cost carrier behaviour against full price fare. KLM is much better"
Nadelen: "Poor check in process, no complementary food or drink and 30 late arriving"
Nadelen: "The flight staff of my flight to Amsterdam were horrendous. I was in an aisle seat and was woken up by the drink cart hitting my leg and a hot coffee being poured a good 7 inches from my face. This was not acknowledged or apologetic. They also took drink orders by shouting. They were easily the loudest people on the plane and made the flight way less comfortable than it could have been."
Voordelen: "The crew are friendly and do help where possible."
Nadelen: "Choice of food is poor, not having a full service and having to pay for checked baggage from what was once “the world’s favourite”"
Voordelen: "Both flights were on time. Funny comic relief safety film kept my attention. Friendly cabin crew member gave me a hot tea for free."
Nadelen: "No breakfast served in economy to my disappointment, there was no mention of that when I booked with Kayak. The seats are not too comfortable, with little legroom. The BA app did not show gate information when I needed it."
Nadelen: "Cancelled for no reason"
Nadelen: "Not impressed at lack of free food on ba flights"
Voordelen: "Safety, fast arrival, interactive pilot"
Nadelen: "No snacks no entertainment"
Voordelen: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Nadelen: "Very full flight but still comfortable"
Voordelen: "Good price, got to check a bag included in my fare ( always nice when on vacation)"
Nadelen: "For short Hall flights: You have to pay for any drinks (even non-alcoholic) which is kind of a shock especially if your use to USA airlines."
Voordelen: "On time, polite crew."
Voordelen: "Easy boarding, quick travel and smooth landing."
Nadelen: "Basic snacks"
Voordelen: "Flight was okay and staff where friendly"
Nadelen: "Delay on take off even though we was early loaded, rusty wings on the plane made you wonder if it would make it!"
Voordelen: "Communication regarding weather problems"
Nadelen: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."
Voordelen: "Good flight, bit bumpy due to weather."
Nadelen: "4-hour delay for a 40minute flight"
Voordelen: "Did not make this flight"
Nadelen: "Did not make this flight"
Voordelen: "There is nothing to like. I paid for three return tickets from Amsterdam to London. My family and I were at airport and couldn't get on the flight. Even return trip wasn't honored. I made a mistake by choosing this carrier and would never do this or even recommend British Airline to anyone. . What disaster."
Voordelen: "Everything was on time."
Nadelen: "It is a very good flight i seen. The flight was timely. Landing was very good."
Voordelen: "Fast flight"
Nadelen: "It took over an hour after clearing customs for my bag to arrive. Overall, I was in the airport 1.5 hrs before it arrived."
Nadelen: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."
Voordelen: "Great it was a short flight."
Nadelen: "Plane had no entertainment"
Voordelen: "Very professional"
Voordelen: "Same as above"
Nadelen: "Same as above"
Voordelen: "The seats on this little plane were more comfortable than the huge double decker plane."
Nadelen: "Did not allow us on the flight one hour before scheduled time due to inability to check in."
Voordelen: "The plane was comfortable and the flight went smoothly."
Nadelen: "I hated getting around Heathrow and didn't know what to do once I landed in Amsterdam."