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Voordelen: The socks offered in business were comfortable and nice looking. The red wine was good.

Nadelen: The food was just average and the seat not too comfortable

Voordelen: Great atmosphere, crew was excellent!

Nadelen: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Voordelen: Klm's consistantly high standards in everything they do.

Nadelen: Nothing

Voordelen: Confort and kindness

Nadelen: It was too cold

Voordelen: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Nadelen: Nothing,just the seats. Cleanliness was perfect

Voordelen: Everything perfect and arrive to destination on perfect time.

Nadelen: All positive.

Voordelen: Services is good .

Nadelen: Food can be better

Voordelen: KLM are our airline of choice. A great full-service carrier with impecable standards.

Nadelen: Nothing

Nadelen: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Voordelen: The crews were pretty great!

Nadelen: The regulating of the temperature.

Voordelen: Everything perfect and arrive to destination on perfect time.

Nadelen: All positive.

Voordelen: Overall a nice and good flight

Nadelen: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Voordelen: Information sharing by pilots and crew. Economy class leg room is good.

Nadelen: All good up to the level

Voordelen: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Nadelen: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Voordelen: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Nadelen: I flew economy and all was good and appropriate to the level.

Voordelen: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Nadelen: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Voordelen: Pleasant crew. Appropriate and efficiently served snack.

Nadelen: Boarding and disembarkation were slow.

Voordelen: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Nadelen: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Voordelen: The crew was very kind

Voordelen: Loved the smooth ride.

Nadelen: Bathroom was pretty nasty

Voordelen: KLM are our airline of choice. A great full-service carrier with impecable standards.

Nadelen: Nothing

Voordelen: Flight was on time.

Nadelen: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Voordelen: The plane ✈️ itself the attendants . The entertainment on board. Really great

Nadelen: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Voordelen: Everything perfect and arrive to destination on perfect time.

Nadelen: All positive.

Nadelen: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Nadelen: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Voordelen: Muslim food

Nadelen: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Voordelen: Overall a nice and good flight

Nadelen: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Voordelen: Services is good .

Nadelen: Food can be better

Voordelen: Information sharing by pilots and crew. Economy class leg room is good.

Nadelen: All good up to the level

Nadelen: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Voordelen: KLM are our airline of choice. A great full-service carrier with impecable standards.

Nadelen: Nothing

Nadelen: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Voordelen: Nothing

Nadelen: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Voordelen: The socks offered in business were comfortable and nice looking. The red wine was good.

Nadelen: The food was just average and the seat not too comfortable

Voordelen: Decent price for economy comfort seat, 4A.

Nadelen: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Voordelen: Professional crew. Good simple check in.

Nadelen: Nothing.

Voordelen: Crew good and seat OK but not exceptional for business class

Nadelen: Food was average - main course could have been better. Range of movies ok but not great

Voordelen: Perfect

Nadelen: Nothing. Flight was amazing

Voordelen: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into

Nadelen: Nothing,just the seats. Cleanliness was perfect

Voordelen: Pleasant crew. Appropriate and efficiently served snack.

Nadelen: Boarding and disembarkation were slow.

Voordelen: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.

Nadelen: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.

Voordelen: Nothing

Nadelen: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Voordelen: Staff were professional and polite.

Nadelen: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Voordelen: Crew good and seat OK but not exceptional for business class

Nadelen: Food was average - main course could have been better. Range of movies ok but not great

Nadelen: All of the less than good, obvious!

Voordelen: Klm's consistantly high standards in everything they do.

Nadelen: Nothing

Voordelen: Nice crew, good food.

Nadelen: Both bathroom were not working in business class area.

Voordelen: Everything perfect and arrive to destination on perfect time.

Nadelen: All positive.

Nadelen: Boarding was crazy. Could not everyone in the gate area.

Voordelen: The crew tried to be helpful but were equally frustrated with the ground crew.

Nadelen: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Voordelen: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Nadelen: Boarding was crazy. Could not everyone in the gate area.

Voordelen: Muslim food

Voordelen: Nothing

Nadelen: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again

Voordelen: Usual faultless KLM experience

Nadelen: Nothing.

Voordelen: Yes

Nadelen: Nothing. Flight was amazing

Voordelen: Perfect

Nadelen: Nothing. Flight was amazing

Voordelen: The crews were pretty great!

Nadelen: The regulating of the temperature.