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Voordelen: Plane is clean and comfortable. Boarding was great.

Nadelen: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Nadelen: Newer movies

Voordelen: comfortable plane

Nadelen: small pastry with coffee

Voordelen: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Voordelen: Wonderful on board service from the crew

Voordelen: the crew were so nice

Nadelen: not enough room between seats

Nadelen: Better choice of movies

Voordelen: Seats were comfortable

Nadelen: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Voordelen: Comfortable flight. Generally good service.

Nadelen: I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome.

Nadelen: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Nadelen: There is no space for legs. The food quality is poor. No entertainment at all

Voordelen: Competent crew

Nadelen: Very late

Voordelen: Crew were amazing arrived early

Nadelen: In flight entertainment

Voordelen: seats were spacious. Crew was courteous

Voordelen: Crew were professional and helpful

Nadelen: Terrible delay boarding

Nadelen: Seats

Nadelen: Seats were very uncomfortable

Nadelen: Was good flight overall, clean, friendly staff,

Voordelen: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Nadelen: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Voordelen: The seat was fairly comfortable. The pilot communicated with the passengers about the reason for the delay, due to mechanical issue.

Nadelen: I was not made aware, until I got to the gate and was boarding, that a personal item (that was small enough to easily fit under my seat), would not be allowed on the plane without incurring a $60 Euro charge. Luckily, I was quickly able to squeeze it into my carry-on suitcase. One of the flight attendants wasn't very friendly (young, male, possibly Middle Eastern, French speaking). The other 3 were fine.

Nadelen: It's KLM. What else do you need to know.

Voordelen: Confort and kindness

Nadelen: It was too cold

Voordelen: Pleasant crew. Appropriate and efficiently served snack.

Nadelen: Boarding and disembarkation were slow.

Voordelen: The crew was professional & friendly

Nadelen: Food was terrible honestly, entertainment system didn't work on 1st flight.

Voordelen: Easy queue jumping with our autistic son

Nadelen: Baggage reclaim appeared to be delayed. The open and visible propellers are a bit disconcerting.

Voordelen: Had to bus to the plane and the bus was uncomfortable but the plane was fine for the purpose of getting up to Edinburgh. Everyone was friendly

Nadelen: It is a small "puddle jumper" plane and not a luxury ride but for the money and convenience of not having to spend 8 hours of driving up to Edinburgh, it was wonderful.

Voordelen: Thanks to staff for doing their best to catch up time

Nadelen: Gate change and then late taking off

Voordelen: Smooth flight.

Nadelen: The crew member at the boarding gate had a messy uniform and trousers were coming down at the back.

Voordelen: It was very quick and arrived ahead of time.

Nadelen: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Voordelen: Crew were professional and helpful

Nadelen: Terrible delay boarding

Voordelen: Flight crew was great. Enough leg room

Nadelen: Seats that recline

Voordelen: The flight was on time and fairly clean.

Nadelen: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Nadelen: Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.

Nadelen: Food and entertainment cud be better

Voordelen: Seats were comfortable

Nadelen: Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Voordelen: The seat wasnt comfutable

Nadelen: I

Voordelen: The flight was quite comfortable.

Nadelen: I find it hard work doing such long flights these days.

Voordelen: Crew was brilliant

Voordelen: The aircraft was barely half full.

Nadelen: Delay due to fog at LHR, but this is not the fault of the airline

Voordelen: the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!

Nadelen: Food!

Voordelen: Food

Nadelen: There was loud, annoying static over the intercom off and on.

Voordelen: Honestly, it was probably the best trans-Atlantic flight I have ever made. Clean, comfortable craft. Polite and attentive crew.

Nadelen: Nothing comes to mind. Keep up the good work.

Nadelen: Orderly sitting of economy class passengers

Nadelen: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Nadelen: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Voordelen: The staff handled everything really well. Continuously being updated to the delay reasons.

Nadelen: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Voordelen: Crew was just ok nothing more nothing less.. The general service of easy jet its better for me not operate...

Nadelen: Just to behave to people like human beings... I wont never choose this particular airline to travel..it was my last one..

Nadelen: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Voordelen: Nothing No leg room was charged 60 eu for bent 2 kg over on baggage. Was told then I’d have to pay another 60 eu for my under-seat bag even though I had no such issue on my flight to Barcelona The seats are miserably small and don’t even recline. Worst airline I have ever flown Staff was rude

Nadelen: Everything!

Nadelen: Don’t charge everyone on the flight €60 without warning.

Voordelen: Comfortable flight. Generally good service.

Nadelen: I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome.