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Voordelen: Good seats and smooth flight

Nadelen: No free snacks

Voordelen: The seat was awful. Narrow with little leg room , hard on the backside, minimal recline.

Nadelen: See above

Nadelen: Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!

Voordelen: The crew was really good

Nadelen: Perhaps seats just a bit more confortable. Overall a very good airline

Voordelen: Professional crew. Good simple check in.

Nadelen: Nothing.

Voordelen: Flight and the crew!

Nadelen: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Voordelen: KLM STAFF WERE VERY PROFESSIONAL

Nadelen: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Voordelen: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.

Nadelen: Security in Frankfurt - long lines

Voordelen: Seat was both comfortable and spacious. Crew were very attentive and personable.

Nadelen: Really great flight. Can’t say enough about it.

Voordelen: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Nadelen: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Nadelen: Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person

Nadelen: Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed.

Voordelen: Easy boarding.

Nadelen: British Airways is the only airline I’ve flown that doesn’t off free water.

Voordelen: Crew was amazing.

Nadelen: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Voordelen: Crew had filled overhead lockers with their bags leaving no room for ours

Nadelen: Three hours departure delay from Munich to SFO

Nadelen: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Nadelen: I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Voordelen: Great flight

Voordelen: Crew were great

Nadelen: Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable

Nadelen: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Voordelen: The crew was very professional and courteous.

Voordelen: Customer service

Nadelen: Snacks

Nadelen: When its rain we shouldn’t walk to the air plain

Nadelen: Still don’t have my luggage yet

Voordelen: KLM STAFF WERE VERY PROFESSIONAL

Nadelen: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Voordelen: Newer plane, crew was amazing, seats were adjustable

Voordelen: Nothing to like

Nadelen: No entertainment, un friendly crew, terrible food

Voordelen: I was fortunate the person in front didn’t lean back

Nadelen: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Voordelen: Food was really hot & good customer service

Voordelen: The crew were very good. Seats were small.

Voordelen: Crew was amazing.

Nadelen: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Nadelen: We couldn’t watch anything because the headphones required an adapter which we didn’t have and was not offered to us for purchase. We read a book for eight hours. Would have loved to watch a movie.

Voordelen: The food was good, the crew was friendly, and the plane was clean.

Nadelen: flight out of Ghana was delayed by 2 hours.

Voordelen: Crew was great

Nadelen: The way they collect trash in the plane after serving food looked a little primitive. The crew walks around without trash bags and picks up passengers' trash and just stacks them on their arms or on their cart. I have traveled with BA many times in the past 40 yrs, and i don't remember this scene. Either I was not paying attention, or this is the new policy???!!

Voordelen: Small plane, decent space, short flight.

Nadelen: Legroom.

Nadelen: Improve quality of on board announcements.

Voordelen: In general, everything was ok aboard the plane.

Nadelen: The plane was supposed to leave Lisbon at 5:00 a.m. but because of computer problem it left at 5:50, a delay that caused everyone to scramble to get to their connecting flight or even miss it.

Voordelen: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.

Nadelen: 3 out of our 4 flights had some sort of delay.

Voordelen: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Nadelen: Flight was delayed, had to run to my next connection flight.

Nadelen: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Voordelen: Pleasant crew. Appropriate and efficiently served snack.

Nadelen: Boarding and disembarkation were slow.

Voordelen: Loved the smooth ride.

Nadelen: Bathroom was pretty nasty

Voordelen: Female Flight attendant was very rude

Nadelen: Some form of entertainment

Nadelen: Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration.

Voordelen: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Nadelen: Proper communication by both BA and local handlers at the airport in Iceland.

Voordelen: Staff was extremely nice and helpful

Nadelen: Security in Frankfurt - long lines

Voordelen: The take off and landing was peaceful and on time

Nadelen: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Nadelen: The seat didn’t recline and the entertainment didn’t work

Voordelen: Nice folks

Nadelen: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Voordelen: The airline is top notch and treated you great like it should be.

Nadelen: The sears where a little tight but not bad and the movie options were ok not great.

Voordelen: Taking off on time. Good service and helpful from all the stuff.

Nadelen: Keep it like that

Voordelen: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.

Nadelen: The offer of wine. The wifi options.

Nadelen: crew at the gate.

Voordelen: The service and food were good.

Nadelen: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Voordelen: Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable.

Voordelen: Food was really hot and good customer service