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Voordelen: Customer care was super supportive

Nadelen: Inflight sandwiches

Nadelen: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Voordelen: Everything works and quick to get to destination.

Nadelen: Boarding was crazy. Could not everyone in the gate area.

Voordelen: Crew was good. Boarding was good.

Nadelen: Seats not that comfy.

Nadelen: I booked a business class, round trip ticket, only to find out that one of the legs was not.

Voordelen: Very professional, engaged and polite

Nadelen: Water

Voordelen: On time, great crew, comfortable ride even in coach

Nadelen: Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).

Voordelen: Usual faultless KLM experience

Nadelen: Nothing.

Voordelen: The crew was very kind

Voordelen: Customer care was super supportive

Nadelen: Inflight sandwiches

Voordelen: Flight and the crew!

Nadelen: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Voordelen: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Nadelen: Boarding staff was rude Bus transport from plane to terminal

Nadelen: Some of the crew members were rude,

Voordelen: We got to London on time.

Nadelen: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Voordelen: Early departure and early arrival. Everyone was very friendly.

Nadelen: We had to wait for staff to come and check in baggage.

Voordelen: Decent price for economy comfort seat, 4A.

Nadelen: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Nadelen: Information on arrival time was not correct

Voordelen: Nice crew, good food.

Nadelen: Both bathroom were not working in business class area.

Nadelen: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Voordelen: I liked Air Lingis. The crew and entertainment set up.

Nadelen: I had to RUN to get to this gate. And the number changed. I was the 2nd to last person on. International flights should have a small area to stretch and loosen up. Being large and stuffed into a small seat for so long is not good.

Nadelen: They do not offer free bags to America anymore.

Voordelen: Friendly flight crew. Food was good as well with options!

Nadelen: My seat was pretty uncomfortable, not sure why but my tailbone was killing me halfway through the flight. That rarely happens to me.

Voordelen: Return on investment is excellent. great ground and air crew great service all around.

Voordelen: Politeness of the staff

Voordelen: Fast process, precisely organized.

Nadelen: There is no window at 11A seat!!!

Nadelen: Punctuality

Nadelen: Depart on time.

Voordelen: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Nadelen: All of the less than good, obvious!

Nadelen: Boarding was crazy. Could not everyone in the gate area.

Voordelen: Fast boarding

Nadelen: Slow in refuelling, got us delayed for 40-

Voordelen: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Nadelen: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Voordelen: The crew

Nadelen: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Voordelen: Na

Nadelen: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Nadelen: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Voordelen: I like how they boarded the back of the plane first!

Nadelen: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Nadelen: They don’t hold bassinet seats for families traveling with infants! They sell them as extended leg room seats now. Disappointing.

Nadelen: Lost baggage

Voordelen: Rapid boarding with no delays

Nadelen: No snacks, no entertainment.

Voordelen: Planes were on time and connections made.

Nadelen: One bag delayed as not put on flight and food could be better.

Voordelen: KLM STAFF WERE VERY PROFESSIONAL

Nadelen: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Voordelen: Staff were professional and polite.

Nadelen: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Voordelen: Crew were excellent

Nadelen: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Voordelen: Crew was good. Boarding was good.

Nadelen: Seats not that comfy.

Voordelen: Seating and leg room much better than Ryan Air!

Voordelen: the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent.

Nadelen: Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised.

Voordelen: Great to go through customs in Dublin so the landing at home is easy.

Nadelen: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Nadelen: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Voordelen: The socks offered in business were comfortable and nice looking. The red wine was good.

Nadelen: The food was just average and the seat not too comfortable

Voordelen: Flight and the crew!

Nadelen: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Voordelen: The crews were pretty great!

Nadelen: The regulating of the temperature.

Voordelen: I like how they boarded the back of the plane first!

Nadelen: The seats weren't as comfortable as other airlines. The food wasn't very good either.

Nadelen: The person next to me was x and overflowing onto my area and leaning on me through the flight

Voordelen: Nothing

Nadelen: Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again

Voordelen: Friendly flight crew. Food was good as well with options!

Nadelen: My seat was pretty uncomfortable, not sure why but my tailbone was killing me halfway through the flight. That rarely happens to me.

Voordelen: The crew.

Nadelen: The time between flights.

Voordelen: Loved the smooth ride.

Nadelen: Bathroom was pretty nasty

Voordelen: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Nadelen: Move the drapes a few more inches back.

Voordelen: Great crew.

Nadelen: Ran out of business class meal. Substituted a Econ class.