Vind goedkope vluchten van Amsterdam naar Colombo Bandaranayike Internationaal

Nadelen: "Seat"

Voordelen: "Amazing trip Qatar airline is great"

Voordelen: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"

Voordelen: "Boarding was smooth."
Nadelen: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Voordelen: "Flight attendants were very polite."
Nadelen: "The seats could be more wide."

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "Food and leg room"
Nadelen: "All was fine"

Voordelen: "Food and leg room"

Voordelen: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Nadelen: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

Voordelen: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Nadelen: "Improve quality of service and cleanliness."

Voordelen: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Nadelen: "Nothing to dislike."

Nadelen: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Voordelen: "Modern plane and great crew."

Voordelen: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Nadelen: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Voordelen: "Entertainment system good,"
Nadelen: "Boarding was late, seating very cramped."

Voordelen: "Attentive service - woke me up before landing (as instructed) and served a meal."
Nadelen: "Boarding on Doha was chaotic"

Nadelen: "My baggage was lost!"

Voordelen: "Nice,clean, efficient"
Nadelen: "The movie selection was not the best. There were a lot of choices but not that many newer popular ones"

Voordelen: "decent leg room. the staff was accommodating"
Nadelen: "the brea was har. some of the food was overheated thus making it hard to eat"

Nadelen: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."

Nadelen: "Lack of crowd control at the gate during boarding. Ihad to"

Voordelen: "Staff is friendly"
Nadelen: "The seats are tight and I am a slim person"

Voordelen: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Nadelen: "Nothing"

Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Voordelen: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Voordelen: "The flight attendants are always friendly and helpful"

Voordelen: "Boarding was orderly and tinely. Seats were confortable."
Nadelen: "No internet on-board and terrible food."

Voordelen: "Friendly service, and comfortable ride, will gladly fly again"

Voordelen: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Nadelen: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Voordelen: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Nadelen: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."

Voordelen: "Great selection of movies and tv shows"
Nadelen: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"

Voordelen: "Easy boarding. Courteous, helpful and professional crew members."
Nadelen: "No internet service on long international flight."

Voordelen: "Polite staff keen to help"

Voordelen: "All Qatar employees were friendly and helpful. A great flight!"

Voordelen: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"

Voordelen: "Quality of foods and service"

Voordelen: "N/a"
Nadelen: "N/a"

Nadelen: "Very uncomfortable seats- Space between seats is very tight"

Nadelen: "Luggage was lost"

Nadelen: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"

Voordelen: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Voordelen: "The crew were nice"
Nadelen: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"

Voordelen: "Overall - Flight was good."
Nadelen: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."

Voordelen: "The staff"
Nadelen: "I thought the flight was fine :)"

Nadelen: "There was no food ..."

Voordelen: "Not one thing about my experience."
Nadelen: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"

Voordelen: "Swiss is my new favorite airline."
Nadelen: "Nothing bad to report. Book Swiss!"

Voordelen: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above."
Nadelen: "Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time."

Voordelen: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Nadelen: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Voordelen: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"

Voordelen: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Nadelen: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "The crew for the most part were courteous."
Nadelen: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Voordelen: "Lots of room because plane was half full"
Nadelen: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Voordelen: "Always on time and professional crew!"

Voordelen: "Nothing about it"
Nadelen: "They didn't even take us!"

Voordelen: "The crew was great and the flight itself was fine"
Nadelen: "The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half."

Nadelen: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Nadelen: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Voordelen: "Good seats for my wife and i: window and aisle seat"
Nadelen: "Only glass of water free...coffee is 3.50"

Nadelen: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Voordelen: "Chocolate Mövenpik ice cream"

Nadelen: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Nadelen: "It was a 2 hour 40 minute flight. No entertainment."

Voordelen: "staff was very nice"

Voordelen: "Friendly and high quality service"

Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Voordelen: "nice chocolate."
Nadelen: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Voordelen: "-"
Nadelen: "- late in arrival - 2h late in departure - lost my luggage"

Voordelen: "Entertainment"

Voordelen: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Voordelen: "Crew and people were fabulous!"
Nadelen: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Nadelen: "1 hr 50'' delay"

Voordelen: "Not anything to rave about. The in-flight entertainment was bland - fortunately the flight was only 2 hours. There were various TV screens that could be seen, but no way to listen. In this case it wasn't a loss because I noticed that they were showing cartoons, even though there were no children on board. The snack was a simple sandwich, a little smaller than the size of a hotdog bun. Supposedly it was an artesian Swiss sandwich, but I think they could have done better. Overall, I'm happy with Swiss Air, and would definitely fly with them again."

Voordelen: "Nothing"
Nadelen: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Voordelen: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Voordelen: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Nadelen: "unable to choose seat without paying extra."

Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Voordelen: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Nadelen: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."

Voordelen: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nadelen: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Nadelen: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Nadelen: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Voordelen: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Nadelen: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Voordelen: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."

Nadelen: "Boarding was chaotic Crew was friendly but rarely came through Offering water during a 12 hr flight Also did not enforce "shades down" during the The night And did not respond to call lights"

Voordelen: "I like that this plane had more leg room then other airlines."

Voordelen: "Chicken with polenta was better than most airplane meals."

Voordelen: "Ok food and ok entertainment"
Nadelen: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."

Voordelen: "Everything."
Nadelen: "Nothing."

Nadelen: "No"

Voordelen: "Crew was excellent as always with the Sri Lankan hospitality."
Nadelen: "It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating."

Nadelen: "Everything"

Voordelen: "They lose my luggage"
Nadelen: "They loose my luggage"

Voordelen: "Decent crew and food. Fairly punctual."
Nadelen: "Check in was so slow. Slowest check in I’ve known."

Voordelen: "Excellent flight apart from the delay!"
Nadelen: "Leave on time!"

Voordelen: "Planes and entertainment was amazing. Flight crew very good and friendly."
Nadelen: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"

Nadelen: "Good"

Voordelen: "It was all positives from the time we check in until we arrived in Kindon."
Nadelen: "They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals."

Voordelen: "Behavior of crew and food. The service was excellent. The flight was clean."

Voordelen: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Voordelen: "All crews they are helpfull"
Nadelen: "Food same going and coming times"

Voordelen: "Good"

Voordelen: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Nadelen: "None"

Voordelen: "Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful."
Nadelen: "Seat was crazy small! Couldn't even cross my legs."

Voordelen: "overall"
Nadelen: "seats are small but otherwise it is 5 star airline. love Srilankan."

Voordelen: "Friendly service."
Nadelen: "Boarding process could improve"

Nadelen: "Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps."

Nadelen: "Airport (Guangzhou) very confusing...not fault of airlines; whoever designed the airport in GZ should go back to school Flight delayed 45 minutes"

Voordelen: "Uniform of the crew is nice."
Nadelen: "The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!"

Nadelen: "Before engines shut down and fasten seat belt sign off people were removing bags from the overhead. Passengers were not required/forced to stow bags overhead, blocking egress from window seats."

Voordelen: "The service and crew were excellent!"
Nadelen: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."

Voordelen: "Crew was very nice"
Nadelen: "Food was with a lot of chilli and very spicy"

Nadelen: "Flight was late and because of that we missed adelaide flight"

Voordelen: "Friendly crew and great food"
Nadelen: "Delay to take off"

Voordelen: "Acceptable but not exceptional as expected"
Nadelen: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Voordelen: "Nothing"
Nadelen: "The service. The worst I have seen."

Voordelen: "Good service"
Nadelen: "Not enough leg space, cramped seats"

Voordelen: "Perfect"
Nadelen: "Nothing"

Voordelen: "Flight was delayed for 2 hours"
Nadelen: "Flight was delayed for 2 hours."

Voordelen: "The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them."
Nadelen: "There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough."

Voordelen: "food"
Nadelen: "excpt food anything not good and baggage checker give trouble alot"

Nadelen: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Nadelen: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Nadelen: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Nadelen: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Voordelen: "Friendly crew"
Nadelen: "Despite requesting children’s meal, they were not available. Chicken meatballs were disgusting Overall, if it isn’t curry then it’s not worth having. Their curry was very nice Limited movies"

Voordelen: "comfortable timing for india."
Nadelen: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Nadelen: "Felt like a second class train travel."

Voordelen: "Courteous & helpful crew."
Nadelen: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Voordelen: "Staff.. food"
Nadelen: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Voordelen: "Nothing really stood out. Having a pillow and blanket for every seat is a plus."
Nadelen: "Plane wasn’t cleaned very well, trash in the seat back pocket. Was given a meal that wasn’t on the menu and was unedible. At the end of the flight they spray air freshener down the entire aisle which is very concentrated."

Voordelen: "Luggage ready as soon as through Immigration in Sri Lanka"
Nadelen: "Food was gritty and cold. Did not eat."

Voordelen: "Nice lounge. Good food. Friendly staff"
Nadelen: "Flight was late, may not be their fault"

Voordelen: "Good, I intend to fly again with SriLNkan Airways"
Nadelen: "The food and the seating was plenty good enough, given that the ticket is economy."

Voordelen: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Nadelen: "Food and seating were reasonable for economy, that’s what I paid for."

Voordelen: "Crew are very polite. Fast response."
Nadelen: "Entertainment for movies no so much update."

Nadelen: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."

Voordelen: "Stuff is friendly, helpful and supportive. Both on the ground and in the plane"
Nadelen: "It would have been nice to be offered a lunch during the 2h transit in Colombo as it was lunch hours."

Voordelen: "Staff were very professional and courteous"

Voordelen: "Everything was good"
Nadelen: "Nothing"

Voordelen: "You get out to change flight and you go back to the same plane"
Nadelen: "No English subtitles on TV or movies"

Voordelen: "Nothing to like, seats are cramped and worn out."
Nadelen: "No subtitles or closed captioning on movies or TV programs"

Voordelen: "The crew on flight was nice"
Nadelen: "Same cannot be said for ground staff including managers. I had to explain several times that crowds are a trigger for my son with autism. I asked for preferential boarding, was given any. Asked for assistance with security, this was only given after I had to fight for it. Staff need to be aware that when we ask for it, it’s not because we want preferential treatment, we are trying to avoid a meltdown for our kids that get super stressed out by situations such as these. My child cannot stand still for long and runs away. When I stopped him to talk him though the process so he doesn’t run, we got hurried. Empathy will go a long way...."

Nadelen: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."

Voordelen: "Crew quiet experienced and courteous."
Nadelen: "Legroom would good"

Voordelen: "Boarding on time"
Nadelen: "No healthy food options"

Voordelen: "Quick boarding."
Nadelen: "Rough landing in Bah."

Voordelen: "Good flight and really comfortable. Rate 5 star"
Nadelen: "Very satisfied on my travel from London to Muscat"

Voordelen: "Crew good and friendly"
Nadelen: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"

Voordelen: "Seat were amazing ,plane was clean"
Nadelen: "Train your staff to be more polite and smiley"

Nadelen: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"

Voordelen: "Flight arrived when it should"
Nadelen: "the seating space is incredibly small, which made the flight uncomfortable"

Voordelen: "Service with a smile and a more humane approach would be good"
Nadelen: "Same hygiene and quality standards across flight on all sectors"

Voordelen: "The company of the 7 year old girl in the seat in front."
Nadelen: "The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm."

Voordelen: "The entertainment kept the kids happy"
Nadelen: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"

Voordelen: "The entertainment kept the kids happy"
Nadelen: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"

Voordelen: "Nothing"
Nadelen: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."

Voordelen: "Price was really good"
Nadelen: "Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port"

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Cheap airfares, direct flights"
Nadelen: "Flight crew did not clear cabin at takeoff and landing. Tables left down, seats reclined. Did not enforce standards resulting in restricted egress in case of emergency. Allowed passengers to get up, collect thier bags from overhead compartments immediately after landing and during taxi. Clogged asiles. Poor air con during flight. Extremely cramped seating. Low budget and lax attitude. Consistently late flights On a positive note, direct nonstop flights to major destinations at good rates. You get what you pay for though."

Nadelen: "No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers"

Voordelen: "Nothing as such"
Nadelen: "Air condition was very low"

Voordelen: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Nadelen: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."

Voordelen: "Priority Boarding for business class. The cabin crew were attentive, cheerful, caring. It's a short regional flight so the older, regional configuration of the seats is appropriate if not a little shabby. Offer of juices, Arabic coffee and dates before take off is very welcoming as is a choice of hot or cold towels. Flight was on time for take-off and landing."
Nadelen: "No inflight entertainment or, if there is, there are no headsets."

Voordelen: "Movies in the entertainment screen."
Nadelen: "At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again."

Voordelen: "in flight entertainment"
Nadelen: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"

Voordelen: "Price"
Nadelen: "Meals, Bathrooms."

Voordelen: "Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up."
Nadelen: "The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates."

Voordelen: "New Muscat terminal is lovely. service very attentive and food v. Nice."

Voordelen: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Nadelen: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Voordelen: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Nadelen: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Voordelen: "On time departure. Nice lounge"

Nadelen: "the QTY of food not enough. Chiken and fish dise was left too fast."

Nadelen: "Poor service Not adhering to time Very bad air conditioning"

Voordelen: "As above."
Nadelen: "As above."

Voordelen: "It was only a short trip from Doha to Muscat to Dubai but it went very well. The flights were on time, the plane was comfortable and the staff were very helpful."
Nadelen: "My only concern was that unless I caught the 4.00 pm flight I had to wait until the 7.30 pm (4 hour layover) or 9.30 pm (2 hour layover) flights from Doha both of which do not get to Dubai until 3.30 am. I could not catch the 4.00 pm as it was a work day. The flight timings are not good."

Voordelen: "Roomy business class"

Nadelen: "Slow check in at Kathmandu"

Voordelen: "Ease of transfer and information"
Nadelen: "No option on dietary requirements"

Nadelen: "Problems with our extra legroom being allocated at the check in desk as oman employ a 3rd party called option town to handle this process. Numerous broken tv screens on the aircraft preventing passengers from watching tv. Losing our baggage for over 2 days. Creaking tv screens prevent passengers from sleeping. Leaking emergency exits that cover passengers in condensation."

Voordelen: "On time, Comfortable seats Good food"
Nadelen: "Rather cold in the cabin"

Voordelen: "Quick boarding and disembarking. Polite crew members."
Nadelen: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."

Voordelen: "Nice service"
Nadelen: "Poor amenity kit and not as good as the usual oman Air lie flat seat"

Voordelen: "Good aircraft from Muscat to Bangkok"
Nadelen: "The food was really sad"

Voordelen: "Nothing"
Nadelen: "Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you"

Nadelen: "My return journey was also not accepted and forced to book another ticket at Zurich airport which is unfair Please check with airlines and reimburse my money I will send all details in due course Please call or contact me on top priority."

Voordelen: "The stopover was short ."
Nadelen: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."

Voordelen: "Every thing was as per as mentioned g"
Nadelen: "So far good experience"

Voordelen: "Service, food, Cabin cleanliness, friendly service"