Vind goedkope vluchten van Amsterdam naar Colombo

Voordelen: "Nothing"
Nadelen: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"

Voordelen: "The crew was the best!"
Nadelen: "I wish food would improve in general on planes"

Voordelen: "comfortable seats. Crew was friendly. Food was good."
Nadelen: "cannot think of any. I am Qatar airways fan"

Voordelen: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Nadelen: "Some alcoholic drinks"

Voordelen: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."

Voordelen: "The seat that I picked."
Nadelen: "Running water in the bathroom"

Voordelen: "Boarding was smooth."
Nadelen: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Voordelen: "Tripulación muy atenta"

Voordelen: "The seats were comfortable. The entertainment system was wonderful."
Nadelen: "The crew was disorganized."

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "Everything was great"

Voordelen: "crew was nice and helpful"
Nadelen: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."

Voordelen: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Nadelen: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."

Voordelen: "Modern plane and great crew."

Voordelen: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Nadelen: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Voordelen: "Nothing much except for Hamad Airport ."
Nadelen: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."

Voordelen: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Nadelen: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"

Voordelen: "Attentive service - woke me up before landing (as instructed) and served a meal."
Nadelen: "Boarding on Doha was chaotic"

Voordelen: "God was good. Staff was efficient"
Nadelen: "Seat comfort was terrible. Too narrow. Crew were efficient but were not cordial."

Voordelen: "Staff was reasonable"
Nadelen: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."

Voordelen: "I loved the service. All of the attendants were really nice and helpful."
Nadelen: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Voordelen: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."

Voordelen: "crew is very professional"
Nadelen: "this plane is really old and junky. other flight times on this route get a much better plane"

Voordelen: "Food"
Nadelen: "Bathrooms"

Voordelen: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Nadelen: "A chorus of crying infants..."

Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Voordelen: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Voordelen: "Boarding and crew were excellent."
Nadelen: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Voordelen: "The Plane was good but not updated with new data"
Nadelen: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Voordelen: "The business cabin and the customer service was superb."
Nadelen: "The food"

Voordelen: "Nice airlines"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Nadelen: "Everything was all set. Only shortcoming was No free wifi"

Voordelen: "All Qatar employees were friendly and helpful. A great flight!"

Nadelen: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Voordelen: "Timely response on the phone."
Nadelen: "Timely response on the phone."

Voordelen: "Not much"
Nadelen: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."

Nadelen: "Luggage was lost"

Nadelen: "No flexibility in flight changes"

Nadelen: "Nothing wrong every thing is good"

Voordelen: "Pleasant crew"
Nadelen: "Crowded flight, late departure."

Voordelen: "Newer aircraft, good crew"
Nadelen: "Food was average. Poor movie selection"

Voordelen: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nadelen: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

Voordelen: "Food, service, staff at the counter"
Nadelen: "Cant think of any"

Nadelen: "N/A"

Nadelen: "Very bad seats"

Voordelen: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
Nadelen: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."

Voordelen: "crew was good"
Nadelen: "crazy detailed search in goleniów"

Voordelen: "A very average experience. Nothing amazing."
Nadelen: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Voordelen: "yes yes excellent"

Nadelen: "Polish airline Should not be allowed to fly tomUs"

Voordelen: "The crew was good"
Nadelen: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Nadelen: "Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!"

Voordelen: "Same as above."

Nadelen: "Arranging the connection flight to wait for us, we were only few min late"

Voordelen: "Nothing"
Nadelen: "Have the plane on time"

Voordelen: "The food, crew, entertainment"
Nadelen: "Boarding was completely awful"

Voordelen: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Nadelen: "N/A"

Nadelen: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."

Nadelen: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Nadelen: "Worst experience in all aspects I ever had. Starting with problems with carry-on luggage. Late boarding without even explanation. Stiuardesės ignorance during flight. Open racism on plane and Warsaw airport from crew."

Nadelen: "the flight was delayed"

Voordelen: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Nadelen: "I wish there was a kid meal option"

Voordelen: "Flight attendants very courteous and flight was on time."
Nadelen: "All good"

Nadelen: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Voordelen: "Great crew"
Nadelen: "Delayed"

Voordelen: "Good snack"
Nadelen: "Beverage selections are limited"

Voordelen: "Flight was good. Warsaw is a well organized airport and easy for transit passengers to negotiate. Flight crew, staff were all helpful and approachable. The captain gave passengers relevant information and cabin crew did the same. Flight was problem free no turbulence no delays no just well run and well organized."
Nadelen: "Leg room - I know in economy you can't expect much but passengers are really cramped on the 787. 9 hours of sitting in a very restricted space with little opportunity to get up and about if you are hemmed in between two fellow passengers - and once the idiot in front of me had reclined his seat it became very uncomfortable. I don't frankly see why seats need to recline at all - it does not make it much more comfortable for those "reclining" and certainly makes it considerably worse for the person sitting behind. I also don't understand LOT's boarding process - it didn't make much difference but if you are assigned a ZONE 3 boarding number and it is never displayed and never called, what"s the point."

Voordelen: "The plane was pretty spacious, and there was ample leg room."
Nadelen: "I have nothing specific to mention which I disliked. It was a pleasant plane ride overall."

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Overall very good - no complaints. LOT is comparable with Lufthansa and KLM (the airlines I have most experience with) in terms of service and space. Boarding in Warsaw was chaotic - no announcements it just sort of started, I was in Zone 3 but there were only lines for Zones 1 and 2. The usual Central European pushing into the line. Flight was nice, smooth and good service. Leg room is limited but that is to be expected on any airline and flight. Would fly LOT again happily. On time, Captain made regular announcements. I arrived safely, as did my luggage. Can't wait for the direct service between Chicago and Budapest."

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Nadelen: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Voordelen: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"

Voordelen: "Excellent service better than expected accommodations. On time."

Voordelen: "Nothing."
Nadelen: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Voordelen: "Apart from food everything is fine I guess. But personally I won't prefer LOT polish Airlines for the next time."
Nadelen: "The food was worse and what they give in plane to eat that was most worst thing on LOT polish airlines.plus Blanket is very small it's not like other airlines. I would not recommend not recommend. Plus my flight was cancelled at the airport ( Amsterdam) and had to wait in que for 5.5hours to rebook that was horrible experience"

Voordelen: "Friendly service"
Nadelen: "No vegetarian option unless ordered before the flight."

Nadelen: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Voordelen: "everything was great!"

Voordelen: "The crew was exceptional. Really@"

Voordelen: "Crew was very nice"
Nadelen: "Seat was broken and flight was delayed 45 min"

Voordelen: "The transatlantic plane was great."
Nadelen: "No alcohol 2/2 flights delayed"

Voordelen: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Nadelen: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."

Voordelen: "Nothing. 0/10 do not recommend."
Nadelen: "The complete and total lack of a flight."

Voordelen: "they were not very late - within one hour."
Nadelen: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Voordelen: "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."

Voordelen: "Nice flight crew, decent food available for purchase."
Nadelen: "I purchased my ticket through Kayak on priceline.com In the description of the fair it was specifically stated that I'm allowed 1 checked in bag. The airline did not send me the standard check in and flight information email, so when out of concer for my flight, I logged in a few hours before to find out that all the good seats were already taken. When I then proceeded to online check in, I was dumbfounded to find out that I do not have any luggage allowance. When I called their English language help line I was connected to a prerecorded message and then promptly connected to a Polish speaking person. Lucky for me I speak some Polish, but if you do not you would have a problem. The person then proceeded to inform me that the flight from Poland to London that I was taking is considered by the Polish airlines as a local flight and for that reason I'm not allotted a free checked in bag. I fly a lot all over the world and this is the first time something like this has ever happened to me. I will now permanently stay away from Lot. They shouldnot be considered a major airline, but a cheap flight air. This way when booking a flight you would know to not expect much from them."

Voordelen: "Food movies"
Nadelen: "Crew"

Voordelen: "New aircraft, friendly crew"
Nadelen: "Guys, 1 hour delay for short flight is too much !"

Voordelen: "Smooth and easy boarding and deplaning"
Nadelen: "Charge for a glass of wine but not soft drinks which just about cost the same"

Voordelen: "Nothing"
Nadelen: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."

Voordelen: "The initial flight was delayed and they sent an agent to escort us quickly through the airport and ensure we didn't miss the flight."

Nadelen: "Boarding started at least half an hour late."

Voordelen: "Boarding was relatively quick"
Nadelen: "After the first hour when food/drinks were handed out, the cabin crew (Economy) seemed to disappear entirely to the back of the plane and spend the rest of the flight chatting with each other until the final meal just before landing. I don't expect champagne service in Economy but the flight attendants could have been more proactive in walking down the aisles occasionally rather than just when handing out meals. If you needed a drink the best option was to head to the back of the plane and pour it yourself. In fact, most of the passengers did precisely this!"

Voordelen: "Everything was great. Everything was good beyond my expectations and this is too much.. This makes experience simply unforgettable!! For example they have on board air-hostess specialized to deal and play with kids, even with another uniform!! Wooow !! And she was doing great with my 3-year old daughter."
Nadelen: "Catering !!!!!! Meals need to be upgraded internationally to fit all tastes !! Travelers on board on route AUH-LAX are not all from Gulf or India or far Asia. Actually the majority are either from Middle East including Arabian Gulf counties and from United States. But menu on board is always splitted into two choices: One choice fits all and another fits only Indians !!! This would be a great favor if we are on board an Indian airliner, but not for Al-Etihad Airways !! And this is a true problem because any passenger from Middle East or Europe or America CAN NEVER eat that Indian meals which was served on board !! I’m a doctor.. You will have a diarrhea straight forward for the rest of the flight. It’’s hot spices mixed with anything pasta or chicken or vegetables and that’s it. That maybe so much tasty for certain group of people but in a restaurant not on board a flight on air. They are blocking passengers’ choices in food in the other option whatever it is. And situation may got worse if the only other option is for instance is meat because my wife doesn’t eat meat (she’s exceptional.. That’s right) but then she poorly can not eat any meal on board this flight and has to wait for the second meal after another 6 hours. Maybe she will be lucky and she can eat the only second available option for all because we all can not eat the first choice meal which is a must to be Indian. And here I’m specifying it. It’s Indian, not vegetarian meal. Vegetarian meal would be a nice choice acceptable to try for anyone. This must be considered!!! Passengers have nothing to eat except what air-hosts serve them for 16 hours !! So Al-Etihad should kindly know that not half of its passengers on board are Indians. And even Indian passengers they eat our middle east dishes and they find all tasty ! Thanks Appreciate this opportunity Dr. Karim Ali"

Voordelen: "had to cnx due to covid-19"
Nadelen: "had to cnx due to covid-19"

Voordelen: "did not get the flight,because of no not given correct notice"
Nadelen: "don't know,flight missed..virgi s fault 100%"

Voordelen: "every thing from the new plane until arrive it was amazing"
Nadelen: "nothing every thing i like it"

Voordelen: "The crew"
Nadelen: "sea food"

Nadelen: "If a flight was delayed you should arrange something to enhance the security check procedure for the passengers of connecting flight. Qatar airways had done that for the passengers."

Voordelen: "have good lounge seats"

Voordelen: "Cleanness + Friendly"
Nadelen: "Plane is little far way from terminals compare to Emirates flights"

Nadelen: "Ook voor economy is de seating aan de krappe kant."

Nadelen: "Ook voor economy is de seating voor iemand van 1.85m aan de krappe kant."

Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."

Voordelen: "Seat was good."
Nadelen: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."

Nadelen: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."

Nadelen: "I asked for dental kit but they did not give me any."

Voordelen: "The service was excellent overall"

Voordelen: "The crew on board were gracious in helping swap seats with a passenger so that my partner and I could sit next to each other."
Nadelen: "My partner and I had booked our tickets separately and so were under different levels of check in (online). We were first to baggage drop at Ahmedabad and believed the staff at the check in counter would assist in getting our seats together as I have been shifted from my checked in seat on a previous flight. However he was unfriendly and unaccomodating which made it a very unpleasant journey."

Voordelen: "The staff were kind, professional, attentive, and each person brought a warm elegance to their interactions with patrons. My seat ate who was a stranger to me got messily sick and the attendant was gracious and helpful to her. Also the meal from Abu Dhabi to Bengaluru was the most delicious I've ever had on any flight, which includes some international first class travel."
Nadelen: "I have long thighs so my knees butted against the seat in front of me."

Voordelen: "Flight was smooth and quite roomy with seats; good and constant maintenance of toilets. Excellent and thoughtful e-entertainment"
Nadelen: "Flight attendants could be more friendly and attentive; seat and food sanitation could be improved more."

Voordelen: "Nice 777"
Nadelen: "Quality of the food very bad"

Voordelen: "Not much. Free shower at the airport was welcome."
Nadelen: "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Voordelen: "Crew were awesome, food was amazing"

Voordelen: "SeatsPrompt service"

Voordelen: "They had to delay the flight for those who were arriving from Durban because of the delayed flight."

Nadelen: "Food choices were limited"

Voordelen: "Decent plane Decent food Decent service"
Nadelen: "Abu Dhabi Airport Is The worst! Going through the transit area is hell. The wall of people extended out of the hall and up the stairs. Shear hell"

Nadelen: "Head will hit the wall when using sink in toilet"

Voordelen: "Decent movie selections."
Nadelen: "Service is on par with American Airlines which I usually expect a little better with international airlines. Food overalll was terrible. They are not really offering any choices. Even I was first few to be served in the cabin, I was given paneer with rice without offering any options. I complained that how can they possibly run out of options already. They run to the front and got me a chicken meal and told me that was the last one they have. Haha, I totally believed him (not). The meal before landing we were served paneer again. Ugh! Plane is overall dated. They made everybody to fit and weigh the carry on before boarding. My carryon did not fit (although it was pretty standard size carry on) and was over their 7kg (15lbs) weight. I checked mine in since I did not check in any other luggage. But many people were forced check in and pay extra check in fee because they are already at their luggage allowance."

Voordelen: "Having two seated aisle was fantastic for me and my partner because it meant we didn't feel like we were disturbing anyone if we wanted to get up and go to the bathroom and have a stretch. The chairs and leg room was okay, much better than our previous flight. You are fed lots of food so you never go hungry and the entertainment was good. Having USB ports to charge your phone or other devices is fantastic."

Voordelen: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Nadelen: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."

Nadelen: "I was teared very bad while in Cochin Air port. over weight, was the issue, well I told them let me remove some stuff to reduce the weight. They didn't allow me to do that, made me to pay 200 $. didn't worth it . I was ready to throw some stuff in the trash.staff at Etihad Counter was arguing and show no professionalism end of the journey found my 2 pots were broken. Crew was nice ."

Voordelen: "Efficient and friendly crew, on time"
Nadelen: "Boarding announcements can be improved so that it's clear which group of passengers can board. Seats are too narrow even for average sized individuals."

Nadelen: "DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant."

Voordelen: "attentive staff"
Nadelen: "nothing"

Voordelen: "nothing"
Nadelen: "very cramped in economy compared to other carriers from the region due to 3-4-3 on 777."

Voordelen: "The crew was nice"
Nadelen: "Food could be improved upon and entertainment system should be available the whole flight"

Nadelen: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."

Voordelen: "All"
Nadelen: "Nothing"

Voordelen: "Ahmedabad to Abu Dhabi veg food is out. Over all good service. I always Flying with etihad airways"

Voordelen: "Food was alright, and they got my special requirement wrong at first, but then linda fixed it. The flight going to India was much better. Excellent airline thou."

Nadelen: "Was to crowded & bath room facilities are very less"

Voordelen: "I like the movies. Seats assignment to window in a 2 seats row are the best. They seat a chubby person who was all over my seat the whole 5 joirse"
Nadelen: "The flight attending crew from Chennai as well as for the Abu Dabi flight ignore request for coffee or water service. Only after turning light several times they responded. Even when they were passing the halls with water and you called them they would not stopped. I love the soft landing of all pilots flights."

Nadelen: "The food"

Voordelen: "The crew was nice, there was enough leg room to where it wasn't uncomfortable for me."

Nadelen: "Boarding was worst.. Kids and old people need to be boarded first. There is no courtesy for passengers."

Nadelen: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."

Nadelen: "The remote control for the in-flight entertainment system did not work."

Nadelen: "Some of the crew members are very rude and that really disappointed me."

Nadelen: "Na"

Voordelen: "The email info The on board entertainment The food The delivery of luggage due to change of planes"
Nadelen: "3 hours delay without information Seat size Leg room"

Voordelen: "Nothing special."
Nadelen: "Food is not great. Coffee and tea service is bad. Coffee is very cold. They are rVery picky about cabin luggage. If if .000001 lbs are more they want us to take small item for example a pen from the bag. Due to this itself I do not want travel in future.ude if u ask something."

Voordelen: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nadelen: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."

Nadelen: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Voordelen: "The actual takeoff and landing with this airline is usually smooth"
Nadelen: "Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner."

Nadelen: "Everything"

Voordelen: "Nothing"
Nadelen: "Manners"

Voordelen: "Super comfortable the seats and staff"
Nadelen: "Nothing it was great."

Voordelen: "Nothing"
Nadelen: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"

Voordelen: "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Nadelen: "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."

Voordelen: "WeII, I didn't die."
Nadelen: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."

Nadelen: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Voordelen: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Nadelen: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Voordelen: "Crew was good, short flight on an older aircraft, everything was fine"
Nadelen: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Voordelen: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Nadelen: "The selection of movies . Very poor . What entertainment?"

Voordelen: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Nadelen: "More movies and TV shows please!"

Voordelen: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Nadelen: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."

Voordelen: "The crew is fantastic team,Dana is the best!Thank you"
Nadelen: "Food"

Voordelen: "The air Serbia staff were top class"

Nadelen: "they charged me for baggage when it was supposed to be included"

Nadelen: "the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks."

Nadelen: "No entertainment equipment, video or audio."

Voordelen: "My isle seat"
Nadelen: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"

Voordelen: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Voordelen: "Quick and short flight. Plane was clean and comfortable"
Nadelen: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."

Nadelen: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Nadelen: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Voordelen: "Seating was excellent good leg room for a tall person like myself. Service on flight wad great. Boarding and checkin were a bit of a mess but were quickly resolved"

Nadelen: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Nadelen: "I almost died without watter due"

Nadelen: "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."

Voordelen: "I like it was fun"
Nadelen: "I liked everything"

Voordelen: "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"

Nadelen: "No enerertainment and no food."

Voordelen: "A short connection"

Nadelen: "Not possible for online check-in"

Voordelen: "I got to board first because I am wearing a cast on my leg."
Nadelen: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Nadelen: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"

Nadelen: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Nadelen: "It was very cold in airplane. Bad food. No covers. No tv"

Voordelen: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nadelen: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."

Voordelen: "The staff was great"
Nadelen: "The movies are outdated"

Voordelen: "crew was great , very friendly"
Nadelen: "tv sound didn't work"

Voordelen: "On time."
Nadelen: "Small and uncomfortable prop plane. Boarded from rear only."

Nadelen: "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Voordelen: "The price"
Nadelen: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Voordelen: "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Nadelen: "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."

Voordelen: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Nadelen: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Voordelen: "Service"
Nadelen: "Layovers"

Voordelen: "Nearly all, but inadequate organisation a fuel leaking problem at AbuDabi airport on 10/02/2016."
Nadelen: "Passengers were kept 3 hours in the plane during the impairment."

Voordelen: "All good."
Nadelen: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Voordelen: "Food is very good"
Nadelen: "Flat bed is not comfortabl, no mattras.."

Nadelen: "Food"

Voordelen: "Crew quiet experienced and courteous."
Nadelen: "Legroom would good"

Voordelen: "That it was a direct flight"
Nadelen: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"

Voordelen: "Quick boarding."
Nadelen: "Rough landing in Bah."

Voordelen: "Seat were amazing ,plane was clean"
Nadelen: "Train your staff to be more polite and smiley"

Voordelen: "Very good value for money."
Nadelen: "If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good."

Voordelen: "The entertainment kept the kids happy"
Nadelen: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"

Voordelen: "The entertainment kept the kids happy"
Nadelen: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"

Voordelen: "Nothing"
Nadelen: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."

Voordelen: "Entertainment"
Nadelen: "Lost my checkedin baggage. Missed my connection flight from Muscat due to delay in arrival from Istanbul"

Voordelen: "Nothing as such"
Nadelen: "Air condition was very low"

Voordelen: "New 787 seats were extremely comfortable for short-haul, regional. 2-2-2 may not suit some people for long haul. Good selection of in-flight entertainment. Nice sincere service."
Nadelen: "Boarding was unpleasant. Buses to aircraft: had to wait approx 10 mins in the bus on the tarmac whilst the previous two buses unloaded. Then the actual staircase / boarding process took nearly 10 minutes... queueing in 41 degree heat. Muscat is a very new airport and many gates with airbridges were not being used. As the home airport of the national carrier I wouldn't expect tarmac boarding."

Voordelen: "in flight entertainment"
Nadelen: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"

Nadelen: "Chairs are small"

Voordelen: "Got 3 seats so I could sleep"
Nadelen: "everything ok"

Voordelen: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Nadelen: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."

Voordelen: "Loved all of it. Zero complaints"
Nadelen: "No comment"

Voordelen: "Evrything about it i loved"
Nadelen: "No comment"

Nadelen: "Poor service Not adhering to time Very bad air conditioning"

Nadelen: "Poor service Not adhering to time Very bad air conditioning"

Voordelen: "Nithing"
Nadelen: "In Oman airs home airport there was no service desk. When the flight was delayed the sent 1 agent do deal with a full glitch’s worth of guests. Even though the delay was over 6 hours they gave no compensation besides lounge access to a lounge that is not fully functional. The next morning (yes the delay was overnight and they didn’t provide a hotel room) they called us all to the gate only to tell us they still were waiting for the plane to be repaired (the night before they’d Told us the flight would be in time as they’d flown another plane in). Again there was only one Oman air agent and just normal airport staff to handle the full flight. People were yelling and there was a lot of anger but no official announcements were ever made and only rumors passed from those who actually had a chance to talk to the on me guy. Finally when i arrived in Bangkok it seemed like they had there act together as there were many agents on the gangway to assist people to find connecting flights. Being so late there was only on flight for me and several others trying to get to Phuket. An agent took us to immigration and told us all he’d meet us in the other side to take us to the check in. HE DIDN’T SHOW UP. We couldn’t go back in the airport to find him or anyone from Oman air and were left to find an airport employee who graciously helped us find the booking office and just make the flight. I fly internationally regularly and this was by far the worst airline experience I’ve ever had or even heard about."

Voordelen: "Roomy business class"

Nadelen: "Immigration at MCT - too many flights at the same time."

Voordelen: "On time, Comfortable seats Good food"
Nadelen: "Rather cold in the cabin"

Voordelen: "Decent entertainment system and choices."
Nadelen: "Poor quality headphones - jacks are often messed up make sure you have your own. Got food poisoning on Muscat to Paris flight - other than that the food tended to be quite bland. Need to give out more water on flight to combat dehydration as well. Stopping in Muscat's terminal was like a time warp back to a 1970s mall. Also no direct connection to terminal, planes park out on tarmac and take people on 1 km bus ride to connect to terminal. Legroom was pretty tight but not horrid Never thought I would be as happy to get back to Manila!"

Voordelen: "Good aircraft from Muscat to Bangkok"
Nadelen: "The food was really sad"

Voordelen: "Nothing"
Nadelen: "Always delay Food is below standard ( taking in consideration the ticket price) Crew depend on your luck some times a very helpful crew and some times it's almost like they have a personal grudge on you"

Voordelen: "The crew were friendly and helpful."
Nadelen: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"

Voordelen: "Yes"
Nadelen: "Nil"

Voordelen: "Service was sufficient."
Nadelen: "We were told our luggage will be on the ramp but we had to wait at the luggage carousel. Our landing was very rough and alarming."

Voordelen: "We took off on time. Attendants were nice. Value for money."
Nadelen: "Lavatory I used was a bit messy. Meal option was a bit blah."

Voordelen: "The crew was good. snack was ok."
Nadelen: "The cramped seats, no width or legroom and I'm not that tall. I think they're the most uncomfortable seats I've flown in. for a short flight they're ok, but I wouldn'tt book a long haul flight with them."

Voordelen: "Nearly all staff very professional and trying to 'be the best'. Generous with drinks."
Nadelen: "Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered."

Voordelen: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Nadelen: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."

Nadelen: "What airline in 2017 requires you to present your credit card if booked using CC at time of bording, then takes 20 minutes to verify this? Oman air does. In addition, they called me to tell me my flight time changed and so decided to push the flight back one day, so they rebooked me. Then at airport was told i missed my flight...completely maddening and had to throw a fit before they finally booked us on the flight we were told by phone we had yet didnt seem to register in their systems."

Nadelen: "Flight did not take off due to technical prOblems with the plane. Looking to get a refund but very bad response rate."

Voordelen: "Nothing"
Nadelen: "Was bumped off my flight without notice, because my flight was delayed 30 minutes. Arrived at the airport before the gate closed to tell me I was on a flight 7 hours later. Oman air employees were incredibly rude and unwilling to help."

Voordelen: "Prompt; good leg room; decent food on each leg of the flight"
Nadelen: "No complaints"

Voordelen: "Prompt; good leg room; decent food on each leg of the flight"
Nadelen: "No complaints"

Voordelen: "Pretty much nothing."
Nadelen: "This is an international flight which didnt have an in seat entertainment. They didnt announce anything and this is the only airline where they serve the food without even checking if you want or not. It was a mid night flight and i was fast asleep after take off. They woke me up and just threw the food on the table and walked off. Another first of its kind is they serve solid food first and followed by drinks so even if you are thirsty, you have to wait. All juice will be served later. and the most uncomfortable old seats. Probably they use different flights for different sectors and to India, they consider every passenger as just "cattle" class and use the worst flight they have. But no other option. There are few direct flights and this is the only choice. So have to fly with them again unfortunately."

Voordelen: "Na"
Nadelen: "The seat was atrocious"

Voordelen: "I liked it when we arrived at our destination."
Nadelen: "The seats are rediculously small and rather uncomfortable. It took way too long for us to be served beverages. And when I needed more water, no one was around to bring it. They delivered the food and then took ages to collect it once we were finished. The sound for the in flight entertainment was broken on my consol. There seemed to be a problem with the air flow: it was really hot on both flights."

Voordelen: "Nothing"
Nadelen: "The food The crew The seats"

Voordelen: "A/C in aircraft was not adequate when aircraft on ground"

Voordelen: "Only a 45 minute flight, but we were able to start watching their large collection of movies as soon as we boarded. Far better than comparably priced low cost carrier, don't hesitate to fly them."
Nadelen: "Since it was a very quick flight there was no service, not even a quick beverage service that you would find on similar length flights elsewhere. Still a great bargain and good experience."

Voordelen: "Only the lounge experience during the layover is worth mentioning which was quite comfortable in my opinion"
Nadelen: "Seats on the Muscat - Riyadh sector were quite ordinary and there were no TV screens in front of passenger!"

Voordelen: "seats were very comfortable and good leg room"
Nadelen: "food was not the best. entertainment was ok"

Nadelen: "Counter lady behavior"

Voordelen: "I lost the Skymiles because of that !!!!!"

Nadelen: "Nothing"