Vind goedkope vluchten van Amsterdam naar Colombo

Voordelen: "comfortable seats. Crew was friendly. Food was good."
Nadelen: "cannot think of any. I am Qatar airways fan"

Voordelen: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nadelen: "Can't think of anything, everything was very good."

Voordelen: "Easy Boarding, nice crew"
Nadelen: "More vegetarian food options"

Voordelen: "Train the stuff Better food"

Voordelen: "Boarding was smooth."
Nadelen: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Nadelen: "Nothing."

Voordelen: "Attentive and efficient"

Nadelen: "Boarding process, and in-flight entertainment and wifi"

Voordelen: "Very efficient and comfortable flight."
Nadelen: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Nadelen: "Entertainment on the Boeing 777 suffered from access problems"

Voordelen: "The crew, the seat and catering"

Voordelen: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

Voordelen: "Modern plane and great crew."

Voordelen: "There was adequate seat room. The device was good."
Nadelen: "There was nothing I didn’t like."

Voordelen: "On screen entertainment"
Nadelen: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"

Voordelen: "Attentive service - woke me up before landing (as instructed) and served a meal."
Nadelen: "Boarding on Doha was chaotic"

Voordelen: "Qatar airways is the best company"

Voordelen: "I loved the service. All of the attendants were really nice and helpful."
Nadelen: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Nadelen: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Nadelen: "Same no in flight wifi"

Voordelen: "The same as the flight from L.A to Doha, did not feel the time passing..."
Nadelen: "I have nothing to complain about..."

Voordelen: "The entertainment was good without any hiccups"
Nadelen: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"

Voordelen: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Voordelen: "Boarding and crew were excellent."
Nadelen: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Voordelen: "It was booked for my elderly parents and they were very pleased by the service they received."

Nadelen: "Seats are too small"

Voordelen: "Great service. Great food. Great entertainment."
Nadelen: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Nadelen: "Food"

Nadelen: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."

Voordelen: "Professional courteous friendly and communicative"

Voordelen: "its a five stars trip in its services"

Nadelen: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Service outstanding"
Nadelen: "Nothing"

Voordelen: "All Qatar employees were friendly and helpful. A great flight!"

Nadelen: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Voordelen: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Nadelen: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."

Voordelen: "The crew was friendly"
Nadelen: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."

Nadelen: "Luggage was lost"

Voordelen: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Nadelen: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."

Voordelen: "Quick and easy boarding and decent crew."
Nadelen: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."

Voordelen: "flat bed business class seats"
Nadelen: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."

Voordelen: "Newer aircraft, good crew"
Nadelen: "Food was average. Poor movie selection"

Voordelen: "The crew was very friendly and everything else was very good and comfortable on the flight."
Nadelen: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."

"We had a 14 hour flight and the attendants worked very hard to keep us satisfied. I would definitely fly Swiss again"

Nadelen: "Check-in!!"

Voordelen: "Crew"

Voordelen: "Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious."

Voordelen: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Nadelen: "Need more leg room. Cramped for 8 hours is not a good thing"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Nadelen: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Nadelen: "We had a huge delay"

Voordelen: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Nadelen: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"

Voordelen: "The crew was great! The entertainment was pretty good too."
Nadelen: "The cabin was WAY too warm."

Voordelen: "Food was good. Crew was kind and gracious."
Nadelen: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Voordelen: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Nadelen: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Nadelen: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Voordelen: "I liked how nice the crew was."
Nadelen: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Food and drink service were excellent and big choice of entertainment"
Nadelen: "seat row spacing in economy was too tight for a 10+ hour flight"

Nadelen: "Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally."

Nadelen: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Voordelen: "Nothing about it"
Nadelen: "They didn't even take us!"

Nadelen: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Voordelen: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Nadelen: "Nothing. It was a quick and easy trip!"

Nadelen: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Voordelen: "The booking to a new flight was seamless."
Nadelen: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Nadelen: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Voordelen: "staff was very nice"

Voordelen: "Everything was great"
Nadelen: "Service was perfect Food was incredible Movies and entertainment high level"

Voordelen: "Friendly and high quality service"

Voordelen: "It was an amazing flight with an amazing service thank you United."

Voordelen: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Nadelen: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Nadelen: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."

Voordelen: "Smooth flight"
Nadelen: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Voordelen: "on time and got us there on time."
Nadelen: "untrained staff waking people up no flexibility with ordering GF dinner late"

Voordelen: "Crew was courteous."
Nadelen: "Nothing"

Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Voordelen: "not enough room, everything hastily delivered"

Voordelen: "-"
Nadelen: "- late in arrival - 2h late in departure - lost my luggage"

Voordelen: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Nadelen: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Voordelen: "Crew and people were fabulous!"
Nadelen: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Voordelen: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Nadelen: "Nothing."

Nadelen: "1 hr 50'' delay"

Voordelen: "They put us in a nice hotel"
Nadelen: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Voordelen: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"

Voordelen: "I don't think I'd ever experienced such a friendly and empathetic crew."
Nadelen: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Voordelen: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Great service and flight. Thank you kayak for the great price!!"

Voordelen: "Super nice and skilled staff, everyone was great to interact with."
Nadelen: "Not a thing."

Voordelen: "Nothing distinguishes itself for better or worse than usual in coach."

Voordelen: "food is amazing"
Nadelen: "seat is outdated, but new seat for biz is coming very soon"

Voordelen: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Nadelen: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Nadelen: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Voordelen: "Turkish got us on board although our incoming flight was delayed."
Nadelen: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Nadelen: "The service was bad and the fly attendant was mean and not helpful and gave me attitude."

Nadelen: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"

Voordelen: "Food, comfort, wifi, entertainment."
Nadelen: "The flight left an hour late. But the crew never explained why the delay."

Voordelen: "The flying smooth, staff pleasant"
Nadelen: "No charging points, chairs not reclining, plane too small, toilets to far back. Didn't like the plane at all."

Voordelen: "The food and the entertainment was excellent!"
Nadelen: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Voordelen: "Excellent food"
Nadelen: "Boarding was a bit chaotic"

Nadelen: "Nothing"

Voordelen: "The service and the cleanse up to the tope"

Nadelen: "Our flight from Kathmandu was delayed so we missed our connecting flight to Vienna. We don't know why it took so long to organize the hotel. Turkish Airlines was ready with new boarding passes but we waited two hours at the hotel desk to get a bus to the hotel where we again had to wait till they gave each passenger a room. If they organized the boarding passes ahead of time, why not the hotel? So we were quite exhausted. The plane was again delayed leaving Istanbul. Movies on flight not what they used to be."

Voordelen: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Nadelen: "Older equipment. A little bit tight. But not too bad."

Voordelen: "the flight was comfortable and the crew as very warm"
Nadelen: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Voordelen: "bad !!!"
Nadelen: "All !!"

Voordelen: "Quick check in. Nice staff."

Voordelen: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Nadelen: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Voordelen: "Food is bad.no other word is fitted. All the rest is good."

Voordelen: "Nothing."
Nadelen: "I waited on line for over an hour until we found out our flight was cancelled indefinitely. There was no communication and no way to rebook. I had to book a different flight on my own through a separate airline to get back home in less than 3 days."

Nadelen: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Voordelen: "good entertainment system good legroom new airplane"
Nadelen: "lowered the food standards compared to previous flights flight was late"

Voordelen: "the crew were great clean cabin"
Nadelen: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Nadelen: "Cramped seat - little room Food was the most inedible of any food I have ever had on an airline"

Voordelen: "Nice crew except for...see: 'didn't like' section."
Nadelen: "First and foremost we were astonished and angered that the cabin crew would not allow any window shades to be open during the day- long flight. That is unhealthy and exacerbates the jet lag phenomena. An airplane is not a hotel and you have eye masks and such readily available for people sleeping. Oh, and I also like to look out the window! For this reason I am looking for another airline to fly for our semi annual trips overseas."

Voordelen: "Just entertainment system and crew makes your life easier on aircraft."
Nadelen: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Voordelen: "Friendly crew. Good food."

Voordelen: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"

Voordelen: "I got a little bit sick on plane and the crew was super helpful and supportive."
Nadelen: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"

Voordelen: "service always good"
Nadelen: "on the last flight didn't even have a personal monitor"

Voordelen: "The Turkish airline staff was great and very helpful"
Nadelen: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Nadelen: "to hot, very hot!!! ו suffered too much"

Voordelen: "Turkish was the only airline I've flown that actually did not give the impression of nickle and diming but really made clear and concerted and well executed efforts to exceed expectations on all fronts, even food and drink. A huge accomplishment. They really put most of their competitors to shame."
Nadelen: "Only issue was that the videos kept freezing up, though they did remedy that problem. And I wish they had a foreign hub further to the west. Much as I loved the airline, I would only fly them again to Turkey or further east. It took me 22 hours door to door from Venice to Portland, Maine, when it shouldn't have been much more than half that. It's just too Far East to be a very practical option for visiting Western Europe from the US."

Voordelen: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Voordelen: "food + entertainment"

Voordelen: "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
Nadelen: "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."

Nadelen: "I wanted to upgrade called Kayak that out me through to VAYAMA that then called Turkish airlines. Took hours in the phone (international call) they then told me I can't upgrade (payed upgrade) because the business is FULL, guess what??? Business was EMPTY"

Voordelen: "You were fed."

Voordelen: "Again, people were nice, food was good, and entertainment was still good."
Nadelen: "Boarding was unorganized"

Voordelen: "All perfect this time. Food was so tasty as always:) crew is very kind."
Nadelen: "Always delay flight"

Voordelen: "I didn't eat the food because I have dietary restrictions but it looked decent."

Nadelen: "My flight was an hour late, making it difficult for me to catch my connecting flight without rushing."

Voordelen: "I love the comfort and hospitality offered by the Turkish"

Voordelen: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Nadelen: "Nothing. All good"

Voordelen: "The food was very nice, living up to their reputation."
Nadelen: "The in-flight entertainment machine was not very user-friendly. Mine broke early in the flight and it took a couple attempts of telling the crew to get them to fix it. Legroom wasn't particularly great either for such a long flight - my knees were at the front seat immediately, and I'm not particularly tall (under 6 foot)."

Nadelen: "Boarding was a mess, very crowded flight- no roommate luggage, and the plane was very hot inside."

Voordelen: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Nadelen: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."

Voordelen: "Professional yet very friendly staff"

Voordelen: "great food, great wine, great service"
Nadelen: "Most of the movies are missing english subtitles. That makes them almost impossible to watch for whom English is not their native language"

Voordelen: "People, aircraft, everything, especially the Lounge"
Nadelen: "Except the fact that I can only buy a Gold card three times. Why?"

Nadelen: "If a person who checks in would not inform me that I have to seat next to bathroom"

Nadelen: "They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either"

Nadelen: "We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate"

Voordelen: "Air crew was super and seats comfortable"
Nadelen: "Everything was super thank you"

Nadelen: "The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever"

Nadelen: "Out buggage was lost. We spent a lot of time to find our suitcase."

Voordelen: "Crew was friendly and efficient. The plane was in good shape but there was no entertainment. Departure gate was changed fairly late and the information given was incomplete."
Nadelen: "My luggage was delayed and delivered only 3 days after the flight. Moreover, messages sent to the airline seeking information about the missing luggage were never answered"

Nadelen: "Entertainment needs to improve. there is poor movie selection and the screens are outdated. Touchscreens don’t work very well, movie selection is old. This is a 10+ hour flight please improve entertainment."

Voordelen: "Elderly assistance was excellent! Thank you Aerflot!"

Voordelen: "Elderly assistance was excellent! Thank you Aerflot!"

Voordelen: "Punctuality, food and drinks, friendly crew, safety"

Voordelen: "We left on time and boarding was quick"
Nadelen: "Horrible food, weird combinations."

Voordelen: "Best crew, good entertainment system with lots of films, good food (including special food)."
Nadelen: "Low leg space. Unable to select seats with bigger space even for an additional price."

Nadelen: "Delay for 3 hours 30 minutes is ridiculous !! Specially to sit on the unmoving plane all these time."

Voordelen: "Crew were friendly Boarding was pleasant Everyone was helpful"
Nadelen: "Entertainment was very hard to navigate and to follow"

Nadelen: "Excellent!!!"

Voordelen: "Service hi"

Nadelen: "Delays, almost missed a connecting flight. Both flights were delayed."

Voordelen: "Plenty of food/snacks available. Many movies to watch."
Nadelen: "only one side of my headphones worked"

Voordelen: "I really like it, was amazing crew"

Voordelen: "As always, the Aeroflot crew was awesome!"
Nadelen: "I was on that plane for 11 hours from boarding to getting deiced to a 10 hour flight to JFK. I sat between to big guys in coach. Very little room to function. The inflight entertainment system didn't work so no movies, music, or anything to make the time go by. Normally I would bring something but the inflight entertainment was so good on the flight from JFK to SVO that it didn't occur to me to bring anything. That was a brutally long flight. Other than that snafu, I love Aeroflot."

Nadelen: "No real order to boarding."

Voordelen: "Smooth landing. Professional pilots. Great crew. Good food"
Nadelen: "Bad seats. No room. No comfort."

Nadelen: "Boarding not exactly separating business and others"

Voordelen: "Love the crew!! Not bossy and very kind. Comfortable seats. Food is okay, but nice amounts!"
Nadelen: "Can't hear sound on movies hardly at all with the standard issue earphones. Volume was fine, but distorted voices. Wonderful selection of movies, etc."

Voordelen: "Cabin crew remained courteous although the flight was full with Moscovites returnees. The seat and leg room was adquate."
Nadelen: "The food was not to my taste. I disliked drinking wine in a paper cup."

Voordelen: "Everything was fine, as usual, uneventful. No luxury or anything of the extra nature, you just get exactly what you paid for:)"

Voordelen: "Good movie choices"
Nadelen: "Crew is not friendly, not helpful, doing bare minimum. Flight was 1 hour delayed due to the late arrival of the incoming aircraft."

Voordelen: "Crew was excellent! And food was very good too."
Nadelen: "I am pregnant and need to use a bathroom quite often so I bought prem economy class for a longer flight both ways. The SVO to JFK plane for some reason had two closest bathrooms clogged so we had to go to economy cabin to use bathroom multiple times."

Voordelen: "The flight was fine. The crew on the plane was fine, but wasn't nice, did their jobs. The entertainment plan was good. The food was okay. The boarding/baggage drop procedure is well organized and they have reasonable pricing on excess luggage."
Nadelen: "Customer service. My baggage was damaged and I reported it first thing when I came off the flight. But Aeroflot's Baggage Damage department was unreachable by phone the entire day after my flight, when I was still in Moscow (it was a connection). When I contacted them, 3 weeks later (by the instruction of their Lost and Found personnel) on the way back from Tokyo, they said it was too late to process my claim. Apparantly I had to contact them (an unreachable department) up to 7 days from the flight. Now they still won't compensate me in any way. The plane crew just do their jobs but they are not even trying to be nice. On 3 of our 4 flights there was not enough room for my legs. the audio on the entertainment plan was bad and their headphones (you must use) are also horrible. I will never fly Aeroflot again."

Nadelen: "2 hour delay. Big wait for the restrooms. Food very bad"

Voordelen: "The flight and service was great as usual. The TV not working made the flight boring as there was no entertainment and the fact that the flight was super packed made it so I couldnt get comfy."

Voordelen: "Fast and easy boarding"
Nadelen: "Nothing in particular"

Voordelen: "every movie you can think of is available, meals and drinks provided"
Nadelen: "small seats, not a lot of room"

Voordelen: "This crew was wonderful! They were friendly and smiled and made sure everyone was comfortable. They were also extremely helpful with baggage and the like."

Nadelen: "This was one of those unfortunate flights that had babies, toddlers and a couple of dogs. Being a mother who has flown before i can understand, however this was one of those flights that you want to forget. One dog was scared and barked for a good 1/2 hour, which was in turn mimicked by the toddlers. So we had a dog barking and 2 or 3 toddlers joining in. Perhaps if the flight crew had stopped the 3 children running up and down the aisles, swinging on the arms of chairs I would not have had to return one child to his sleeping parent myself. I only did that when he tried to get on my seat, while i was sitting on it to play with my sons electronics. I felt for the two mothers with crying babies - but i guess with this combination and no support from the flight crew i felt more sorry for myself!"

Voordelen: "I was pleasantly surprised at how new the airplanes flown were and the attention to safety. I had had an impression of Aeroflot as flying older and less comfortable airplanes."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "good meals and nice attention"
Nadelen: "not very clear order in boarding proces"

Voordelen: "The food, the comfort, the movie selection."
Nadelen: "Nothing."

Voordelen: "Same problem"

Nadelen: "Boarding chaotic. TV at my & my daughter's seats did not work at all on this ~10 hr flight! Crew stingy w water."

Voordelen: "We booked this flight after our original flight was cancelled on another airline. We had never heard of Aeroflot. We were greatly impressed. We had no trouble at the airport. Things went very smooth. Service on the long flight was top notch! We will definitely fly with them again..."
Nadelen: "12 hour layover in Moscow.... We didn't have Visas to go into Town. Was a bummer!"

Voordelen: "The service"
Nadelen: "The fact that the crew didn't know English and the seats were close together"

Voordelen: "The entertainment selection was good. The food was really good too. Staff were helpful."
Nadelen: "The seats and seat belts looked worn out but I guess that's a normal thing given that so many people use them. I just think it doesn't help the airline image much."

Voordelen: "Easy"
Nadelen: "Nothing"

Voordelen: "The really try to cater to western travelers needs."
Nadelen: "Their English is still rusty but they try their very best"

Voordelen: "Everything went in order and the trip was comfortable and on time."

Nadelen: "I did not see a blanket in my seat. The crew staff told me she was sure there was one blanket for one seat. I trust her. But there was no extra blanket in the plane. As the plane if full of passengers, I had to spend 11 hours with no blanket. No one took care of this issue for the whole journey. Other aspects are good though."

Nadelen: "All"

Voordelen: "Best Airline and services"
Nadelen: "Best Airline and services"

Nadelen: "No"

Voordelen: "It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines."
Nadelen: "Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck."

Voordelen: "Crews were nice"
Nadelen: "Better movies and free internet in flight"

Voordelen: "Crew was excellent as always with the Sri Lankan hospitality."
Nadelen: "It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating."

Nadelen: "Everything"

Voordelen: "Lots of leg room"
Nadelen: "Food. Screens weren't working properly"

Voordelen: "They lose my luggage"
Nadelen: "They loose my luggage"

Voordelen: "Boarding"
Nadelen: "Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel."

Voordelen: "Excellent flight apart from the delay!"
Nadelen: "Leave on time!"

Voordelen: "Had more room than on BA flight to London"
Nadelen: "Poor selection of entertainment. Some features, such as the flight tracker, didn’t work"

Voordelen: "Very friendly and attentive crew. Good entertainment options."
Nadelen: "Business class seat is OK, not great - fine for 3.5 hour flight"

Voordelen: "Not bad comparatively morning flt kolkata to cmb.crew is good.clean"

Voordelen: "The staff was very helpings ."
Nadelen: "The way they are Waigh the luggage was like weighing gold."

Voordelen: "Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food."
Nadelen: "I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka."

Voordelen: "Enjoyed the tasty food."
Nadelen: "gaps between seats were unbearable and have to think twice whether to travel again UL 208."

Voordelen: "Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting."

Voordelen: "All crews they are helpfull"
Nadelen: "Food same going and coming times"

Voordelen: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Nadelen: "None"

Nadelen: "Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps."

Voordelen: "Uniform of the crew is nice."
Nadelen: "The service specifically the transfer service. They weren’t helpful at all. I’m so turned off how the staff treated me. It is also not clear that I need to book a hotel thru the airline during my 13 hours transit. I was thrown back & forth like a ball. No help was done. How come an airline imposed such rule?! Worse part during flight I feel cold & asked for a blanket. We reached destination No blanket ever!! Not recommended. First & last!!!"

Voordelen: "The service and crew were excellent!"
Nadelen: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."

Voordelen: "Acceptable but not exceptional as expected"
Nadelen: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."

Voordelen: "Good service"
Nadelen: "Not enough leg space, cramped seats"

Voordelen: "The cabin crew were friendly and attentive, I was quite impressed with the food, and they served a good white wine. I was happy to find an excellent choice of movies, tv shows and music with a simple, intuitive system for playing them."
Nadelen: "There were problems in the bathroom. All the paper towels were in a heap on the floor, and the sink was blocked. I told the stewardess, and she just shrugged. Obviously there are no bathroom checks on Srilankan Airlines and I don’t think that’s good enough."

Nadelen: "There was no uniform procedure in the flights, crew is too lazy to perform their duties. probably the first and last flying with Sri Lankan."

Nadelen: "We really appreciate your prompt response.Your customer service guidance is supportive for us."

Voordelen: "comfortable timing for india."
Nadelen: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."

Voordelen: "Courteous & helpful crew."
Nadelen: "Terrible seats and headrests. Highly uncomfortable for an 11 hour journey especially for senior citizens."

Voordelen: "Staff.. food"
Nadelen: "SEATS... I flew with other airlines also but this aero plane has worst seats I even sat on.. My travel was of 10 hours and after 3 hours of departure I started having pain in my back...seat was poorly structured. . Its like cushion of seats were dead n on top of it that cushion behind back was too outside.. I was not able to sleep at all as was not comfortable.. Also there was no system at Srilankan airport.. No barriers for travelers so that people stand in cue but no one was following lines as there were none.. Will never fly with Srilankan airlines again ever.."

Voordelen: "All went well"
Nadelen: "Flight started on time, landed earlier, nice crew and good food good food."

Voordelen: "Srilankan Airlines's food was one of the best I've had. I've flown on over 50 airlines and was happy to see that the food was not processed junk as you find in most airlines. The ingredients seemed fresh. The crew were awesome: polite, kind, and considerate. They were eager to accommodate passengers' requests. The jets were new and clean. The entertainment system was touch-screen."
Nadelen: "The passengers were loud and ill-mannered. They gave the crew a tough time. These complaints, of course, is not a reflection of the airline."

Voordelen: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Nadelen: "Nothing!"

Voordelen: "Good veggie food, courteous and attentive staff and, quick transit"
Nadelen: "Inflight entertainment could be improved - most categories fo TV shows had only 2 or 3 episodes"

Voordelen: "Great service and friendly people"
Nadelen: "The plane was late"

Voordelen: "Friendly crew Good in flight entertainment"
Nadelen: "I reserved a single seat separated by a structure of some kind in the middle aisle but instead got a seat in a middle aisle with 3 seats total in that row without any seperation"

Nadelen: "i am very dissatisfied for the bad service. my friend and i missed the booked flight, but the online service and counter said they can help me nothing."

Voordelen: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Nadelen: "Food and seating were reasonable for economy, that’s what I paid for."

Voordelen: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."

Voordelen: "Crew are very polite. Fast response."
Nadelen: "Entertainment for movies no so much update."

Voordelen: "Staff were very professional and courteous"

Voordelen: "They have great direct service, and moderately priced. And fantastic flight times."
Nadelen: "The flight always leaves late from Dubai and from Colombo. Not to any fault of the airline, but screaming babies the entire flight on the way to Colombo was stressful."

Voordelen: "The staff was super friendly and professional, the entertainment was great for such a short flight and I felt like the airplane was cleaner than normal."

Nadelen: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Voordelen: "Colombo to Male & vice versa by Sri Lankan airlines has been very disappointing to be polite with regard to disgusting food served by them in small cardboard box with no choices whatsoever unlike a standard career nor what they practiced in the past by serving real food chics, not even a cup of tea or copy. Disgracely shocking practice by a national career & not by any means budget airline. Previously Mihiri Air served even better choice of food & drink at moderate prices but price of ticket was at least 50% cheaper. SL Govt with SLA With no regard for passenger comfort nor giving them a reasonabl deal on his sector should be condemned & boycotted. As a regular traveler I will look at Emirates as a better airlines despite with a different time slots still would be cheaper & value FO money. Wake up Sri Lankan Airlines from your slumber"
Nadelen: "Food of course"

Voordelen: "Nothing"
Nadelen: "I had excess luggage and I knew I had to pay for it, I was fine with the fee they quoted. I gave them my American Express card and they did not have the facility to charge that card, how do they not have the ability to use s major credit card at the Bangalore international airport??????? They gave me such a hard time I thought they were going to kick me off the plane just because they had short coming. I had no problem paying the quated amount, since they had the short coming they were blaming me. After a lot discussion/arguments I was able to find a Visa card on me and pay for the excess luggage, but its your short coming and not mine as I had no problem paying the fees yet I was treated badly. What if I did not have a Visa card then would I have been kicked out the plane for something the bangalore international airport have problems. No one should be blamed for issues you have. I had no problem paying to fees... you had the problem that you could not use a major credit card, when there are small markets on the street that can use the American Express card. You should be able to charge people American Express card this is a large international airport with loads of expats living and traveling in and out of Bangalore I hope you look into this instead of just asking for feedback and not doing anything about it. Thanks you, Chrishanthi Fernandopulle"

Voordelen: "Nice flight, attentive crew."
Nadelen: "My bags were screened three times. Really? Once through security, we were told the gate wasn't open so we were escorted back out. And then had to go through security again. Chaos. No lines just pushing and shoving, people crawling under the rope and cutting the line. No matter the flight, the airport over shadows every thing."

Voordelen: "Good crew"
Nadelen: "Old plane"

Voordelen: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."

Voordelen: "Friendly and efficient"
Nadelen: "Bus boarding"