It would have been better if one of our luggage had not been left behind and reached our house only 6 days later... :-(
Love the small snack and beverages provided. Boarding was a bit chaotic.
Nadelen: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
Voordelen: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Nadelen: "See above."
Voordelen: "Seat comfortable."
Nadelen: "Wasn’t able to check in on line so I had to check in at the airport. I walked up yo the counter, the customer service lady was on the phone. I had to wait for her to get off. When she did she told me I could check on line. She gave me conflicting info."
Voordelen: "Crew was great"
Nadelen: "Leg room. Hardly any for a person 6' and above"
Voordelen: "I was seated next to my fiancé. We were separated on Blue air."
Voordelen: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Nadelen: "Getting reimbursed!"
Voordelen: "The crew was nice, friendly and helpful."
Nadelen: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."
Voordelen: "Cabin crew was polite and accommodating"
Nadelen: "The captain failed to provide updates on the the delayed due to storms. We were sitting on th plane at the gate for an hour and a half with no updates. Also the seat rows are to narrow/close with its other and seats are not comfortable."
Voordelen: "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"
Voordelen: "Seats weren’t as small as other airlines."
Nadelen: "1 hour wait to check bags because of a flight delay I didn’t know about until I got into the airport and connected to WiFi."
Nadelen: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Voordelen: "i try to cancel the tickets for 3 weeks now.... please help"
Nadelen: "Air pressure in cabin was terrible"
Voordelen: "This airline sounds new to me but unbelievably the best fly I never been....!"
Nadelen: "When I bought the ticket I made sure there was one piece of luggage allowed. When I checked in they said there is no baggage allowance and had to pay usd 69. I feel I have been duped. I should get a refund."
Voordelen: "This was the best airline I have flown with. The crew was excellent and we were served food and drinks on each flight. Planes were loaded from each end of the air craft so didn't take long to get people seated and off. We don't get this service with American or Southwest. Seats were tight."
Voordelen: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Nadelen: "Being called to wait to board in a Que when we did not need to like Ryan Air"
Nadelen: "Disembarkation via buses. Not great."
Nadelen: "We didn't have enough time to get to our connecting flight. We were confused and had to run the whole time. We just made it."
Voordelen: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Nadelen: "Had to put my carry on luggage far from my seat since there were too many people with carry on"
Voordelen: "Accurate times"
Nadelen: "Night travelling"
Voordelen: "Evrything was good"
Nadelen: "No entertainment on that flightes"
Voordelen: "Actually every thing were smoothly going"
Nadelen: "The trip were As per flight schedule on ticket without further delay. I enjoy on Greece Athens little bit then I moved to Budapest."
Nadelen: "The system cancelled my seat selection for the flight together with the check in itself. I had a very hard time boarding"
Voordelen: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
Voordelen: "Aegean delivered excellent service during my flight to Amsterdam from Athens! They actually served a complimentary meal and wine during my 3.5 hour flight. The flight attendants were so nice."
Nadelen: "I loved the service during the flight and I can't wait to fly Aegean again!"
Voordelen: "Surprised to have food."
Nadelen: "Plane was very hot boarding. Here was not organized boarding."
Nadelen: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
Voordelen: "On time and good service"
Voordelen: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Nadelen: "Food served was not that good."
Voordelen: "The service in overall was good. Since this is consider to be a low cost fare, my expectation were not high."
Nadelen: "My Luggage did not arrive. Since I have been in a motorcycle tour, I had expensive and valuable accessories and I also bought new things. For almost 48 hours, I have been very worried that I will need to go through an expensive law suite. The whole issue was cause because of overbooking. I was asked to be on a waiting list with my luggage. When I was boarding I specifically asked the local crew whether my luggage is on board as well and I was answered definitely "YES"."
Nadelen: "baggage fees were totally unreasonable high"
Voordelen: "Daniella in tel Aviv awesome deserves raise very professional all flight attendants pleasant thank you plane left on time landed 15 early a true pleasure highly recommend Opposite of norwegian in every way"
Voordelen: "On time departures and on time arrivals, full meal service and drinks"
Voordelen: "Clean, smooth, on time"
Nadelen: "Not interesting"
Voordelen: "the service food and punctuality"
Voordelen: "Before the first fly we request to be on the front and we ger the last row!!! The plan was so small that i cant get inside and i'm 1.90 m so i need to put my legs out and all the time the girls staff kick my legs and wake me up Before i get inside the plan they took my trol (small sutcate) becuse "it's to much big" (this is the regular size!!!! and when i told the girls they told me that we dont dissc lus about it!!!! Al the flight their wasnt ballans and it was terrible i felt so bad and when all the people get a paper to feel and i was sleep so no one told me that i need to do this Terrible flight of my life!!!!"
Voordelen: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Nadelen: "passengers have no clue how to queue."
Nadelen: "Tehran station staff need more trainig and need to be overseen"
Voordelen: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Nadelen: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Nadelen: "Chaotic loading typical of Greek airports."
Nadelen: "Only wish it was in a desent hour and not in the middle of the night"
Voordelen: "The flight attendants were quite cheerful and helpful. And the meal service on the flight was quite nice, including the meal, beverage and tea service."
Nadelen: "From the moment I arrived at the airport, the machines would not accept my passport, then when they finally did, they would not print my boarding pass. The staff at Athens airport were not at all friendly nor welcoming. Their system had booked me into a middle seat near the front of the aircraft even though there were empty rows a little further back. Why not fill aisle and window seats first? So I had to change my seat during check-in. The original aircraft was apparently due for some sort of inspection which was unscheduled and they had to change our aircraft (either a really poor job by aircraft operations, or code that something bigger was wrong). This delayed the flight. But it wasn't until after we had all boarded the busses going to the out gate that they realized this was going to be an issue. Get off the bus, back inside the gate area, and wait for more information. The plane we were on seemed very old and in need of much attention as there were large spots of missing paying along the wing (just outside my window)."
The WiFi didn’t work throughout the whole flight. So we couldn’t access the entertainment and we couldn’t even access the English food menu since the QR code only works if you’re on the plane’s WiFi.
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Voordelen: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Voordelen: "Seats were good"
Voordelen: "Nice seats, clean spacious airport, nice crew"
Nadelen: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Voordelen: "Departure and arrival were right on time."
Nadelen: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Nadelen: "One hour delay and baggage retrieval also took one hour"
Voordelen: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Nadelen: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Nadelen: "We had were more than 3 hours late"
Voordelen: "Comfortable and spacious seat allowed me to slee most of the flight!"
Voordelen: "Nice crews. Flight was on time"
Nadelen: "There is no instant noodle as in Suncafe (menu)"
Voordelen: "smooth check in and boarding"
Voordelen: "I like the competative rates and on time schedule."
Nadelen: "Lost my luggages"
Voordelen: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Nadelen: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Voordelen: "Short wait"
Nadelen: "Not enough leg room"
Voordelen: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Nadelen: "Didn’t get to it"
Voordelen: "The employee were professional and nice. Every thing went smooth"
Voordelen: "Mostly everything was fine with the flight"
Nadelen: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Voordelen: "The lounge"
Nadelen: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Voordelen: "Fast amd easy flight"
Voordelen: "Quik flight"
Nadelen: "The fiod I requested from the menue was not available"
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Nadelen: "Very bad transfer arriving from Istanbul at Antalya."
Voordelen: "Wonderful flight. Everything was Handled well by flight staff"
Nadelen: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Voordelen: "We got where we were going safely"
Nadelen: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Nadelen: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Voordelen: "Staff was nice"
Nadelen: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Voordelen: "Cost was reasonable."
Nadelen: "Often it has delays."
Nadelen: "Delayed 35 minutes"
Voordelen: "Good flight overall and crew good"
Nadelen: "Left half hour late otherwise satisfied"
Voordelen: "customer service in general.."
Voordelen: "Plane was veryClean. On time. Staff were very frindly"
Voordelen: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Voordelen: "efficient boarding"
Nadelen: "seat a bit worn out. luckily it was a short flight"
Voordelen: "Everything perfect I Like the sun express"
I missed the flight due to the stupid handling of long queue at eindhoven airport
Niets is leuk aan Ryanair en alles kan veel beter. Anderhalf uur vertraging terwijl we al in het vliegtuig zaten. Glaasje water?! Ryanair geeft niets weg, ook geen glaasje water bij een lange vertraging. Dit was eens maar nooit meer Ryanair
Dublin AirPort security was awful. It took nearly 2:30 hours to check in and get through security
Het instappen, prioriteit is niet echt prioriteit bij inchecken
Voordelen: "The crew was great and everything about the whole experience was wonderful."
Voordelen: "Vriendelijk personeel"
Nadelen: "Wisselen van gate net voor instappen. Kleine chaos. En lang buiten moeten staan wachten omdat vliegtuig nog niet geland wad. Je betasld voir priority en dan is meer dan 40 minuten buiten in kou te STAAN geen service"
Voordelen: "The seats were comfortable and the crew were very professional."
Nadelen: "Not waiting in the cold for 15minutes before boarding the plane"
Voordelen: "It was ok. Nothing more. Crew was helpfull if needed"
Nadelen: "Kayak... I booked a flight from Eindhoven - Alicante AND return!!! But Kayak only talked about the trip to Alicante..."
Nadelen: "Boarding in Eindhoven is outside the terminal building"
Voordelen: "Not super comfortable"
Nadelen: "Snacks/Drinks for free"
Voordelen: "Leuke crew."
Nadelen: "Doordat iedereen in een soort ‘corridor’ terecht komt, na het boarden is er nauwelijks meer priority-gevoel ;-)"
Voordelen: "They actually flew into the main airport"
Nadelen: "The whole priority thing is a total joke and just another way to f*** the passengers over why don’t they just give us a price without all this bloody nonsense of baggage"
Nadelen: "Entertainment niet aanwezig."
Nadelen: "Half uur later vertrokken zonder mededeling"
Voordelen: "Snelle boarding en zeer rustig bevolkte vlucht"
Nadelen: "Bewust stoelen ver van elkaar geven als je niet bij betaalt. Na we vroegen of er mogelijkheid was om toch bij elkaar te zitten bij check in, kregen we antwoord van niet. Eenmaal id vlucht bleek 1/3e Vd vlucht leeg. Passagiers zijn dan zelf gewoon gaan schuiven met hun stoelen om toch per 2 te zitten"
Voordelen: "Crew were good considering the difficult situation they found themselves in"
Nadelen: "Once everyone had boarded we were told we would be on the tarmac for 2 hours before we leave. While we sat there we were told they could not serve us anything while on the ground...even water! When we finally were airborne the crew were overwhelmed with customer orders and not all people got served"
Voordelen: "Zitplaats was oké"
Nadelen: "Lang wachten, onvriendelijk"
Voordelen: "De prijs, maar zelfs die was nog hoog voor wat ik er voor terug kreeg."
Nadelen: "Chagerijnig personeel, heel kortaf en onduidelijk! In de vlucht had ik weinig ruimte en alles was helemaal volgepropt met tassen."
Voordelen: "Vond weinig echt leuk. Personeel was aardig."
Nadelen: "Kon niet betalen met ABN kaart"
Nadelen: "Heenvlucht zat er bagage bij terugvlucht niet...vast en zeker hele kleine lettertjes niet gelezen..Dus ergens mijn fout, maar wist niet dat je voor beide reizen moest boeken als je tegelijk een retour boekt. Dus misschien beter aangeven!!! Want 60 euro weer extra bijbetalen is geen fijne terugkomst!"
Voordelen: "Being on time and the comfort in the exit row was excellent"
Nadelen: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."
Voordelen: "I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless."
Nadelen: "Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service."
Voordelen: "Crew very friendly, helpful and professional."
Nadelen: "The one and a half hour delay in taking off, especially the part where we were made to wait outside in the rain for about 10 minutes before being allowed to board. (This is not to reflect in any way on the cabin crew, who were wonderful)"
Nadelen: "wederom vertraging"
Voordelen: "The plane didn't crash"
Nadelen: "Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water."
Nadelen: "2 x geboekt met ryanair en 2 maal met veel vertraging"
Nadelen: "Die low cost is geen low cost meer als je een stoel moet betalen, priority moet betalen of je koffer vliegt in de ruimte onder vliegtuig en als je maar 10kg gratis mag meenemen voor 3 weken is dat pauver. Dus de volgende keer gewone lijn vlucht even duur meer confort."
Voordelen: "I was pleased with the RyanAir staff at the Dublin airport and on the flight. Easy booking process and many options to help make traveling a bit easier"
Nadelen: "I have an American passport and did not realize I needed to get a visa stamp before boarding the plane. While I do realize now that it is mentioned on my boarding pass, there was no other mention of it along the way from arriving at the airport, checking my bag (I used self check), going throigh security, or anywhere else in the RyanAir terminal. Perhaps this could be made more clear for travelers who have never experienced this before."
Nadelen: "Rude gate agent and they played the blame game as to why they were late!"
Nadelen: "Door stakingen zaten we meer dan 5h vast aan de luchthaven. Niemand wist van iets, het was chaos. Een duidelijke communicatie had leuk geweest, niet alleen voor ons maar ook voor het personeel van Ryanair zelf"
Nadelen: "De bagage normen"
Voordelen: "Eigenlijk niets speciaals was leuk."
Nadelen: "Dat we een uur vertraging hadden voor we vertrokken, en er voor, tijdens en na de vlucht niets over gezegd is. Pas na landen bleek door op te zoeken op internet dat het aan de Franse Verkeersleiders lag. WAAROM VERTELLEN ZE DAT NIET!"
Nadelen: "Veel onduidelijk bij het afgeven van de bagage! Bleek dan dat ik maar alleen voor de heen vlucht de bagage betaald had en moest opnieuw naar de balie en nogmaals 50 euro betalen voor de koffer. Dus in totaal 100 euro voor het transport van 1 koffer van 17 kg en dat vind ik overdreven! Bovendien vond het personeel onvriendelijk hij de incheck!"
Nadelen: "iets meer dan een uur vertraging, waardoor ik meer eten en drinken moet kopen voor mn vrouw en ik. het verblijf op een luchthaven is erg duur zoals u wel weet. daarna was de snelweg naar Tilburg ook erg druk omdat we te laat waren zaten we in de avondspits!! tevens waren alle vloeistoffen ingenomen, omdat het niet duidelijk was aangegeven dat de kleine koffers als cabinebagage werd beschouwd en wel in het ruim gingen, ook deze kosten hebben we moeten maken. erg slecht"
Nadelen: "Een uur vertraging en tergend kang wachten in een rij"
Voordelen: "Het boarden verliep vlot en georganiseerd in Malpensa!! Hierin slagen velen helemaal niet. Vroegtijdig geland!"
Nadelen: "We spent a lot of time standing in lines."
Voordelen: "Snel en veilig"
Nadelen: "Alles ok"
Nadelen: "De vlucht was een uur te laat waardoor ik mijn aansluiting heb gemist en uiteindelijk 3 uur te laat op mijn bestemming aankom! Ik ga een klacht indienen bij Ryanair. Daarnaast was mijn koffer kleiner dan anderen in het vliegtuig en werd die van mij als enige in het ruim geplaatst. Je gaat mij niet wijs maken dat iedereen prioriteit tickets heeft gekocht."
Voordelen: "Prima vlucht. Geen extra’s maar dat kan ook niet voor doe prijs."
Nadelen: "Door omstandigheden zijn wij niet geweest"
Nadelen: "Wij zijn uren met Ryanair Bezig geweest om de tenaamstelling op de tickets te herstellen. Het tussenvoegsel in de naam is niet meegekomen in de boeking. Ik ben hier zeer ontevreden over en kon niemand van Kayak bellen. Wij kwamen er pas zaterdag na het inchecken achter! Lag niet aan Ryanair."
Nadelen: "Stoelen staan erg dicht op elkaar"
Voordelen: "Literally nothing."
Nadelen: "To be charged $20 at the ticket counter for a printed boarding pass is offensive. Despite having already checked in online, Ryannair apparently thinks I should have spent my holiday hunting down a print shop as not to incur their "get a printed boarding pass from an unpleasant ticket counter employee" fee. No boarding pass kiosks and unclear why they would not provide a digital one upon online check-in. Or rather it became clear as I handed over my debit card. Seats are intentionally designated apart from your travel companions so you'll pay more to have them switched to sit next your friend. Cabin is extra cramped. Ryannair is all-around terrible by budget airline standards."
Voordelen: "Ryan Air deed de complete Europese luchtvaart instorten met efficient vliegen maar van efficient boarden hebben ze geen benul. Ook hier is nog grote winst te behalen. Elk vliegtuig 15 minuten korten aan de grond, reken uit de winst voor Ryan en dan toegenomen vlieg plezier voor hun reizigers."
Nadelen: "The fee to check in at the airport was absurd. There is no reason that they should not have been able to accommodate me when I was unable to check in online. The luggage is incredibly expensive as well."
Voordelen: "Mooi helder weer, snelle afhandeling van de bagage."
Nadelen: "Boarden duurde lang. Onduidelijk waarom 30 minuten vertraging optrad. Veel mensen boeken priority, waardoor dit alleen kostenverhogend werkt en niets meer toevoegd als iedereen het heeft."
Voordelen: "Goedf op tijd"
Nadelen: "Spijtig dat we als koppel niet naast elkaar zaten. Er was nochtans nog een vrije plaats naast mezelf!"
Voordelen: "Snel en efficient"
Nadelen: "Rommelige instapprocedure"