Vind goedkope vluchten van Amsterdam naar New York John F Kennedy Intl (AMS - JFK)

Voordelen: Everyone was super helpful and made the trip comfortable.

Nadelen: When booking I was certain I booked checked luggage, when I got there it wasn't included, I never received a proper receipt. Boarding was delayed fit 40mins and not communicated

Voordelen: It got me to Iceland!!! The crew was courteous when asked but really quiet otherwise.

Nadelen: Maybe because it was an over night flight, the crew was very quiet and for 9 hours, only offered refreshments twice, and food choices could have been better. And really no leg room, even for my short legs. Didn’t move my seat back for 9 hours cuz I could feel the knees of the person behind.

Nadelen: the pizza I had to pay for was cold, soggy, and dreadfully tasteless

Voordelen: Nice crew and comfortable seats.

Nadelen: Not a fan of the sandwich provided.

Nadelen: just because my seat mate was german and asked in german language , crew member gave her first class sendwich , and i got some cold and nasty , no internet on the plane stop lying to people

Voordelen: Crew was professional and competent. Seats were roomy and comfortable.

Nadelen: I have a hard time sleeping in any seat that doesn’t fully recline.

Voordelen: Nice crew members. Even though it was a short flight, they served a snack and drinks.

Voordelen: Crew were good.

Nadelen: Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low.

Voordelen: they got me to LA

Nadelen: food and drink not served for 2 h ours / flight delayed 1hr 45 mins, no choice of meal it was a take it or leave it offer, ice lolly served 2 hours after food and horrid snack before landing - on a 10.5 hour flight not good enough, I will consider another airline next time I go. 3 trips a yr

Nadelen: ok when in Malaga I asked for wheelchair at Gatwick as I had pulled a muscle in my back and it was hard to walk got to Gatwick No wheelchair had to walk not very good

Voordelen: Flight was on time. Crew were professional and courteous. Seats were fairly comfortable ( though one was broken).

Nadelen: Could have been a bit more room - was slightly squashed. Disappointed to have to pay for tea. Porridge from M&S on flight was horrible.

Voordelen: AMAZING CREW! Excellent food, clean bathroom, comfortable, good movie selection. Fantastic experience!

Nadelen: Nothing

Voordelen: Quick boarding as we arrived towards the end and off quickly because we were seated at the back of pane. Crew were very friendly and flight was very swift.

Nadelen: Food and drink was good but quite expensive

Voordelen: Everything was on time. Attendants were courteous.

Nadelen: Food was quite expensive - vegetarian sandwiches were underwhelming. Disabled mother had to stand and wait to get on plane despite being told that she wouldnt have to.

Voordelen: Boarding was efficient. Flight took off on time and landed ahead of schedule. Exactly right for a short no frills flight.

Nadelen: N/a

Voordelen: The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs.

Nadelen: The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing.

Voordelen: Food, entertainment and crew was exceptionally friendly.

Nadelen: Seats not great for such a long flight.

Voordelen: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Nadelen: If I knew how to recline my seat earlier. I did try several times

Nadelen: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.

Nadelen: They didn’t let anyone check in online. So there was a huge line of people all trying to check in at one time and caused a problem for other ticket desks in the area. If they just let you check in online like every other airline it would have been more seamless and saved everyone a lot of time.

Nadelen: If you stop having food to buy, you should have extra meals to take care of passengers who ask for it.

Voordelen: Beautiful new plane, decently comfortable and spacious seats for economy. In air movie selection solid - can’t go wrong with dumb and dimber EVER

Nadelen: No WIFI on long flights (which likely have business travelers traveling in the middle of a business day) is a very big No-No in 2019. Especially on a brand new planes there is no excuse, the pre ordering of food on the flight is a fine idea just ensure the all interfaces to book the flight makes this VERY clear that’s required.

Voordelen: One of the crew members offered to help with my bag since he said we had to stow it above us. I was in the seat near the bathrooms so there wasnt a location to store my personal bag under as in other seats (normally I keep my personal bag with me under the seat in front of me.)

Nadelen: Was not offered water, tea, or food while those around me & even next to me in my aisle were being offered them! Was not until the end of the 8.5hr flight as the woman was at my aisle that I mustered up frustration to ask for water! Also got ELBOWED in the back of my HEAD by another passenger!

Voordelen: Flight itself was good. Crew was nice

Nadelen: Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection

Nadelen: On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?

Voordelen: Seat 16 B was great

Nadelen: My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest.

Voordelen: On toile.

Nadelen: We logged 4.1 miles of walking in the airports because of gates and connection flights, baggage and customs.

Voordelen: The crew were polite and very helpful. The service was also good.

Nadelen: The leg room in Economy is awful and my seat was very uncomfortable 44C I have long legs and when seats are reclined they encroach on the persons comfort behind. On such a long Haul flight from Perthto Sydney and then onto Singapore and London. Comfort should be a whole lot better. Boarding needs im

Voordelen: Crew, food and entertainment

Nadelen: The comfort of the seats

Voordelen: Very comfy business class. Had a very good sleep.

Nadelen: When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking.

Voordelen: Cabin facilities

Nadelen: They didn’t bring one of my bags

Voordelen: One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline

Nadelen: If I knew how to recline my seat earlier. I did try several times

Voordelen: Crew was fantastic.

Nadelen: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Voordelen: Nice aircraft

Nadelen: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

Voordelen: Crew was nice. Nice to board from the back of plane.

Nadelen: No included meal service, no warm meals. Row 33 on graph showed a row 34, but 33 was the last one with no room, not even an inch to recline the seat. This was unexpected and not appreciated for a long flight. Media had poor sound and a lot of really old movies

Voordelen: It got me to Iceland!!! The crew was courteous when asked but really quiet otherwise.

Nadelen: Maybe because it was an over night flight, the crew was very quiet and for 9 hours, only offered refreshments twice, and food choices could have been better. And really no leg room, even for my short legs. Didn’t move my seat back for 9 hours cuz I could feel the knees of the person behind.

Voordelen: Great service, but late departure, missed flight in Reykjavik, 8 hours late arrival in Zurich

Nadelen: Waiting for us in Reykjavik to get to Zurich less than the 8 hours late....

Voordelen: In flight entertainment.

Nadelen: All staff is rude. Toilet plugged up, they lost our bag. They dont even serve pretzels on an 8 hour flight!

Voordelen: Service manager Alan and crew were lovely, very friendly and felt genuinely happy to help us. I have never been given so much free stuff on a plane before! The snacks and beverage offerings just kept coming. I enjoyed my warm meal. Entertainment offerings were good, and as we were on a newer plane the technology was better than other flights I’ve been on.

Nadelen: Seats could have been a bit more comfortable and roomy, but they were decent and I didn’t have too much trouble sleeping.

Voordelen: Flight was on time

Nadelen: They charged for drinks, even soft drinks! There were three annoying children sitting behind us all under the age of 8. They were unsupervised. I didn't think airlines would allow an entire row of kids to sit like this without an adult sitting with them. Their mother was across the aisle.

Nadelen: The seats are too small no entertainment No fast track for business class

Voordelen: Very comfy business class. Had a very good sleep.

Nadelen: When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking.

Voordelen: Seat was good, crew friendly, easy boarding

Nadelen: Newer movies, better sound from media screen, food

Nadelen: They downsized the plane and bumped me and my travel companion. Worse experience of my life.

Nadelen: Nothing. It was all good.

Voordelen: When I booked my Economy Light fare from Denver to Paris, I was expecting a trying experience. But to the contrary, I found the entire trip to Paris and back enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful.

Nadelen: Short answer: Nothing. Icelandair is my new favorite low-cost airline for trips to Europe.

Voordelen: One of the crew members offered to help with my bag since he said we had to stow it above us. I was in the seat near the bathrooms so there wasnt a location to store my personal bag under as in other seats (normally I keep my personal bag with me under the seat in front of me.)

Nadelen: Was not offered water, tea, or food while those around me & even next to me in my aisle were being offered them! Was not until the end of the 8.5hr flight as the woman was at my aisle that I mustered up frustration to ask for water! Also got ELBOWED in the back of my HEAD by another passenger!

Nadelen: Bad! I will defiantly fight for a refund !!!

Voordelen: Fantastic crew and nice premium class amenities.

Voordelen: Price

Nadelen: Free drinks