Vind goedkope vluchten van Amsterdam naar New York John F Kennedy Intl

Voordelen: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Nadelen: "N/A"

Voordelen: "Nothing"
Nadelen: "Customer service"

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Voordelen: "Comfortable"

Nadelen: "More scandinavian flair needed"

Voordelen: "Everything"
Nadelen: "None"

Nadelen: "My headphones didn’t work"

Voordelen: "I will recommend to my friends and families."

Nadelen: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Nadelen: "video was broken"

Voordelen: "The staff were exceptional , good food."
Nadelen: "Not really business class seats."

Nadelen: "Staff wasn’t helpful and gave false information"

Nadelen: "my plane to NY flew off without me and 11 people."

Voordelen: "UNCOMFORTABLE BED AND SERVICE"
Nadelen: "BED, DRINKS"

Voordelen: "Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience"

Voordelen: "The airport it's very nice and clean.."

Voordelen: "Nothing"
Nadelen: "Flight attendants in majority were rude, didn't care, unhelpful, for business class, service was worst I ever experienced. Plane is old, pretty dirty, they don't care about elders at all, this flight really ruined my whole travel experience, I doubt I'd ever want to go back."

Nadelen: "The 40 min layover between SVO-HEL and HEL-JFK required security check and walking approx. 30-gate distance. It was well organized, but still straining."

Voordelen: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Nadelen: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Nadelen: "Wifi spotty"

Nadelen: "Sound only came out of one ear from headphones"

Voordelen: "Yes, in general I like American Airlines so I was happy with flight in general"

Voordelen: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Nadelen: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"

Voordelen: "The Finnair representatives at the airport were incredibly nice and helpful."
Nadelen: "I never made it on the flight because I booked through airfare.com which gives no warning or notices that passports need to be valid for three months after a flight to France. I ended up spending hours on the phone with them constantly being yelled at by their customer service reps."

Nadelen: "announcement in English hard to understand"

Voordelen: "The good"

Voordelen: "everythning"
Nadelen: "16 hour overnight stop at helsinki airport."

Nadelen: "The meal made me sick."

Nadelen: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Voordelen: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Nadelen: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Nadelen: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Voordelen: "Staff was nice. Seat was standard."
Nadelen: "Small movie selection."

Nadelen: "One of the crew members was rude."

Nadelen: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."

Voordelen: "The fact that I got home in one piece I really like."
Nadelen: "Planes are old, small tv screens in aisles, older seats and headrests. I had requested Gluten Free meals and on the way to Amsterdam they did okay (besides the snacks). On the way back they didn't even offer me the second meal GF, I had to ask another flight attendant who went looking for it and found one.. so it was there, they just hadn't bothered to look for it. I also never understand why you wouldn't start boarding with the last rows? Is that just me? The aisles are always so crowded when the last rows walk in and there's always a line."

Voordelen: "The Movies"
Nadelen: "The stewardess could have been nicer. Very rushed, they were polite but just rushed! Also the lack of CLEAR English speaking crew!!!"

Voordelen: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Voordelen: "Updated gate changes sent to phone was a life saver!"

Voordelen: "Not bad as cross-ocean flights go, but cramped. The seats (and the available room per person) are what would be considered normal nowadays, but I remember flying thirty years ago. The crew was very pleasant and snacks were served (and appreciated), but didn't make up for the cramped conditions."

Voordelen: "Crew was accommodating, entertainment movies was good and food/snacks was not bad for transatlantic flight from NY to Paris. Seats are cramped, but it is expected."
Nadelen: "Didn't appreciate the additional charge to select basic seats (not upgraded), not sure if justfly.com is affiliated with Kayak. I found it absurd but read reviews that if you don't select seats you might get bumped off your flight if it's oversold. I didn't take any chances so I paid the additional $29 and yet both my fiancee and I sat way apart. Arriving at the airport to check in, I saw options to select seats which made me upset even though there was nothing next to each other but way more options than online."

Voordelen: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"

Nadelen: "Passengers changing seats around."

Voordelen: "The plane was not full"
Nadelen: "I wish it truly were Finnair instead of American: The seat, the legroom, the fact that you have to pay 20% more to have the same rotten seat 12 rows further up front, the food that's barely fit for human consumption, the presence of 20 year old cathode screens that can't be watched but do prevent the cabin being dark, etc."

Voordelen: "Everything"

Voordelen: "For the first time ever I had a flight on British Airways where I did not feel like I wanted to choke somebody at the end of the flight - so I was pleasantly surprised at this particular BA flight."
Nadelen: "BA gates in NYC are abysmal - the entire terminal is... Why are the restaurants advertising being open to some specific time (well prior to the departure of this flight) yet then have staff holler at you that they are closed when you try to go in well before that time. It would have been very nice to have been able to sit down and have some dinner prior to the flight, but the rudeness of both of the two restaurants and their staff was worthy of the notoriety of NYC attitudes (which I don't generally see in mainstream NYC society)."

Voordelen: "Flights were on BA not Finnair"
Nadelen: "Ba website did not work properly."

Voordelen: "The entertainment"
Nadelen: "The crew was not as helpful as we hoped for. Did not help in finding a place for the luggage so, did not provide the secrurity paper to fill out. And was not necessarily friendly."

Nadelen: "Ingen underhållning ingen flyginformation otrevlig personal jag kommer inte att flyga Finnair igen. Jag och alla andra fick sitta att stirra på väggen framför oss i 7timmar den spanska personalen ska inte jobba för ett nordiskt flygbolag fy fan Med vänlig hälsning Benny"

Voordelen: "The staff was very kind."
Nadelen: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."

Nadelen: "Flight crew was rude"

Voordelen: "There wasn't anything special about this flight to like, unless you like leaving late and no leg room."
Nadelen: "Try leaving on time for once, I nearly missed my connection because Aer Lingus is terrible at on time departures. I'm just under 2 meters tall, the seats were so tiny my knees were pressed into to the seat in front of me the entire trip."

Voordelen: "Seats are nice and comfy"
Nadelen: "Flight was late. Ground crew were atrocious and lost passengers and then insisted on counting the whole plane twice (as they got it wrong the first time). The flight was delayed by 4hrs in total and then Aerlingus denied compensation was due. Appalling performance"

Voordelen: "Same comments"
Nadelen: "Same comments"

Voordelen: "Could not get seat assignments online when checking in."

Voordelen: "Professionalism and courtesy!"

Nadelen: "chaotic boarding process"

Voordelen: "Nothing"
Nadelen: "Everything. 'Nuff said."

Voordelen: "When I think of international, I think of the huge airplane with 3 rows of seating, an extra inch of leg space for us economy flyers ...this was basically a domestic airplane and the staff was polite but nothing over the top."
Nadelen: "Squished like sardines. And my luggage is broken."

Voordelen: "See above."
Nadelen: "See above."

Voordelen: "Crew was courteous and efficient."
Nadelen: "Boarding was comical. This was the one place in the airport where there is no attempt to establish a queue area. I don't get it. Plane audio for pilot and crew announcements was poor. Nobody could hear what was being announced. Entertainment audio was very poor - which on a long flight can make a big difference. Even tried my own earbuds and it did not help."

Voordelen: "Never made the flight"

Voordelen: "Basicbflight. Got us there."
Nadelen: "Late leaving resulted in huge rush through transfer in Dublin. Not really a fan of the "just go ahead and board" approach, bit it seems to work."

Voordelen: "Quick efficient"

Voordelen: "Pre clearance in Dublin Lounge Seat facilities"

Voordelen: "All worked smoothly"
Nadelen: "Service and friendliness"

Voordelen: "average to below average"
Nadelen: "robbery for a small glass of wine - $8"

Nadelen: "Overall good experience"

Voordelen: "The charm and warmth of the Aer Lingus hostesses make them the best in the world !"
Nadelen: "Arriving at JFK and there was no gate for us . We drove around for 3 hours before we could disembark. Why is JFK such a mess ?"

Nadelen: "i think the chairs could be more comfortable"

Voordelen: "It was just cooln"
Nadelen: "Nothing"

Voordelen: "Seats are comfortable, information freely given by pilots and crew, entertainment and food first rate, all in all a much more pleasant experience than I expected for a long cross ocean flight."
Nadelen: "It is necessary to get up and move around on a long flight and it just isn't easy with the seat configuration."

Voordelen: "Everything was great"
Nadelen: "nothing"

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Voordelen: "I had not pre-ordered a vegetarian meal, and there were no extras, but one of the flight attendants gave me a fruit salad from one of the crew's meals."
Nadelen: "The sound quality for the announcement system and the headphones was really bad, so I could never understand what anyone was saying. The crew is very formal and sometimes curt and borderline rude. They just seem very inflexible and seem to put rules before people."

Voordelen: "i liked nothing from the experience on this leg or the journey. I was frustrated and angry."
Nadelen: "The check in procedure in Amsterdam took almost two hours. Then I was late to the gate. There was no assistance getting to the gate for none of the passengers who experienced these delays."

Nadelen: "Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered."

Voordelen: "Unacceptable never again will I recommend you"
Nadelen: "Utterly unprofessional"

Nadelen: "Everything from start to finish incompetent."

Voordelen: "They were really good with my daughter who was very scared of flying"

Nadelen: "Worse experience ever!!!!"

Voordelen: "Everything except the amt of room"

Voordelen: "had to purchase tea and snacks"

Voordelen: "Ride was smooth from Dublin to New York"
Nadelen: "The food was horrible, and the prices were high.The seats that we got were small and had no space to move around. And the seat I was in had a broken headphone jack, so I had to ride the whole 6 hour plane ride looking at a tv screen with no sound!"

Voordelen: "On time great stewardesses"
Nadelen: "Nothing"

Voordelen: "TRANSITION IN BOARDING INTO DUBLIN TO USA LITTLE CONFUSION WORRY ABOUT BOARDING ON TIME"

Nadelen: "Most airlines do boarding by letting people who seat in the back of the plane first. Air Lingus let all people go in at the same time which causes chaos."

Voordelen: "Not much"
Nadelen: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."

Nadelen: "Service on board"

Nadelen: "Because I didn't make it and I want my money back"

Voordelen: "The plane was comfortable, the seats had a decent amount of room, the crew was friendly."
Nadelen: "The plane was sitting at the gate for at least three hours before we boarded, and then they found a problem to fix. We took off almost an hour late. There wasn't enough barbecue chicken for everyone so they ran out halfway through the flight, so I had no choice but to eat the other option which was really unappealing. When we landed we couldn't go anywhere because it took 20 minutes to get a paramedic on board for another traveler."

Nadelen: "I requested an aisle or window seat and was not able to get one."

Voordelen: "On time departure and arrival. Chairs sit ok"
Nadelen: "Display screen hard to navigate, unresponsive after pushing ---etc. Audio of movies difficult to understand. temperature little too low"

Voordelen: "nothing"
Nadelen: "it was cancelled"

Voordelen: "The staff was all very kind and helpful! Thanks!"
Nadelen: "Only a simple delay due to weather."

Voordelen: "It was on time. Going through customs in Dublin. Boarding went smoothly."

Voordelen: "US Customs pre clearance saved us a lot of time at JFK."

Nadelen: "The flight was delayed for an hour and a half causing me to miss my connecting flight back to the US. Because I missed my connecting flight, they had to reroute me through Boston and then to San Francisco. I paid extra for an upgraded seat and they still sat me in a middle seat. To componsate for the 8 and a half hour delay and two brutal flights, they gave me a meal voucher for 8 Euros. I won't be flying Aer Lingus anytime soon. Of the three flights that I had with them this trip, two were severely delayed. I'm exhausted!"

Voordelen: "I like that the flight took off on time and got there a little early. I was so worried about delays. Going and coming back was on time."

Nadelen: "After paying for 2 seats next to each other, Iceland Air decided to change the aircraft and reboked us on regular seats. I am 6ft6 with bad back therefore booked the extra legroom seats and want to have my wife next to me to assist me with putting the carry-on lugage up in the spaces above. We ended up sitting 3 seats apart, I was in the extra legroom seat but in a middle seat,so I could not put my feet in the isle to prevent leg cramps. When we boarded the flight from Reykjavik to Boston I notified the stewardess and she assured she would help, but I never saw her again and no one came to our help. Also when we entered the REK airport after flying from Amsterdam we were not notified to keep our passport on us, as we needed to go tru another checkpoint. My wife had our pasports and went to check some shops, while I was reading a newspaper. After noticing that I could not go to the boarding area for our next flight, I was able to locate my wife and we barely made it to the gate in time."

Voordelen: "Checkin counter was very helpful. Crew during the flight was polite and helpful even under the circumstances of having to deal with another airline's plane due to the MAX difficulties. The in flight entertainment is ok but hopefully they can get more current and a larger selection of movies."
Nadelen: "Boarding at the gate was unorganized even if the crew thinks it is ok. They call by rows but the attendants don't check and therefore the queue becomes a clump of people. The food offered either pre-ordered or bought on board leaves a lot to be desired."

Voordelen: "Returning from Europe via KEF on Icelandair is convenient and is far less expensive than a direct flight from Berlin, where we spent most of our time on this trip. There is nothing outstanding about the service on Icelandair, but is it acceptable."
Nadelen: "Boarding Icelandair at the Amsterdam airport is always slow, due to repeated and unexplained delays. It was not as bad this time as it was when we made the same trip a year ago, but it was far from prompt."

Voordelen: "Flight was late"

Voordelen: "Yes"

Nadelen: "I looked down between the seat “legs” and wall and there was so much garbage. Never ever seen so much garbage with any other airlines. Maybe just one customer? IDK because so much. I thought could it be accumulated from a number of previous flights?"

Nadelen: "No AC and awful smell"

Nadelen: "My flight to Reykjavík was delayed, which I learned of the morning of the flight. I realized that this would cause me to miss my connecting flight and that if I missed the connection I’d be stuck there for another day. I booked a very expensive nonstop with Delta instead of risking that."

Nadelen: "I eat gluten free and the falafel salad the only gluten free entre option was not available. Also they were iut of orange juice during the second service. I would greatly appreciate gluten free choices. Thank you!"

Voordelen: "Everything was punctuated!"
Nadelen: "It was a long flight so they should give a snack or something to eat!"

Nadelen: "See above"

Voordelen: "Nice leg Space"
Nadelen: "They were missing lots of food on the menu. There was an delay but we didn’t get any info or apology."

Nadelen: "The cabin heat was too high."

Voordelen: "Nothing!"
Nadelen: "Paying $88 euros X 2 for checked bags Sitting next to family w/3 kids, 2 constantly out of seats up & down aisle, 1 screaming baby. Deplaning & boarding outside in freezing temperature."

Voordelen: "Poor communication. Old planes. Late departures and arrivals. And the staff has zero f@;$s to give."
Nadelen: "See above."

Voordelen: "Hard to say what I liked as my experience was soured right from the onset"
Nadelen: "I was surprised by being charged almost $100 to check in my luggage, and over $100 on my return leg. (Yes! I could have looked at their baggage policy, but there was no glaring notification alerting me to this fact when I purchased the ticket, nor when I was checking in online) Then, I was further surprised that you had to pay for food on board. This was a first. I mean, on an international long distance flight? Everything became mediocre after these, and I mentally swore off flying this airline ever again."

Nadelen: "Need to buy your own food"

Nadelen: "Need to buy your own food.."

Nadelen: "We had to take a bus when we disembarked from the plane in Reykjavik. For a national airline, you would think Icelandair would have jet bridges in their own country."

Voordelen: "Better movies assortment and also TV Cooking newtwork"

Voordelen: "Staff on the ground were poor. Check in agents were sllothlike. Not a good morning or thank you either. Suoervisor talked to agents in language we couldn't understand but appeared to be chit chat. I asked if it might be possible to buy an upgrade. Gate agents were on their phone inconvenienced by my question. Turns out there were many empty premium seats that we would have bought that remained empty on the flight."

Voordelen: "Everything that was under Icelandair's control went great! Got an unexpected upgrade on both legs of my flight, the cabin was comfortable, and it had a good selection in-flight entertainment for a budget airline."
Nadelen: "No food is served--be sure to pack a snack. If you're planning to eat in Reykjavik, bear in mind that airport food is especially expensive in Iceland."

Voordelen: "Service on the plane was excellent. AMS is a very nice airport as well."
Nadelen: "Boarding announcements we inaudible."

Voordelen: "Perfect"
Nadelen: "Nothing"

Nadelen: "It's in my opinion obscene not to provide any type of food on a 6-hour flight that you don't have to pay for"

Nadelen: "My laggade not arrived - both of our bags , my and my husband . There are all of hot closes there . It not possible to begin a trip in Iceland without special equipment !!!"

Nadelen: "Extensive delays"

Voordelen: "Bird struck plane that we were about to board; maintenance crew thankfully determined to switch planes even though it would cause delays. Rather be safe than sorry!"
Nadelen: "Our checked bag never showed up at customs bag claim in NYC. To date (5 days after we arrived back home) the airlines still cannot locate our lost bag. In fact, our baggage tracking # was never registered under our names at check-in!!! Our delayed flight from Reykjavik caused us to miss our connecting flight back home, which the airline booked us in a hotel, but booked us in a hotel near LaGuardia even though flew into JFK. We never received our vouchers and were given verbal instruction. We had to arrange transportation ourselves to seek reimbursement later on, learning this after going from terminal to shuttle area, back to terminal after waiting for the shuttle that never arrived. Rooms weren't ready when we showed up at hotel at MIDNIGHT. Next day, domestic tickets could not be issued for our connecting flight, causing us to have to shuffle from terminal to terminal to resolve the ticketing issue with Iceland Air. Total nightmare of a trip."

Voordelen: "The best part of the flight was the crew"
Nadelen: "Overall food was average, entertainment definitely needs to be improved"

Voordelen: "Friendly staff."
Nadelen: "Flight delayed. Long lines."

Nadelen: "The boarding area was too crowded, as it was full of passengers waiting for another flight that left from the same gate a few minutes before the flight to NYC. This was the first time I experienced a transatlantic flight where no food was included with the ticket. Annoying that they kept interrupting the films to make announcements, first in Icelandic, then in English, of things I didn't care to know."

Voordelen: "They left on time and arrived on time."
Nadelen: "Maybe, if not a meal, some snacks."

Voordelen: "Easy departure process."
Nadelen: "The space left for the legs if the front chair is reclined is a joke. Aren't you on greedy side? Oh excuse me; aren't you to much profit oriented? You celebrate the 80th anniversary of being in business, so the passengers got an cheap ice cream. Wow, you (Icelandair) really went crazy."

Nadelen: "Airport in Iceland severely overtaxed. Too many panes and people, not enough infrastructure"

Voordelen: "The service was superior. They made sure my younger daughter were occupied and gave a small gift and snack. The movies were great way to pass the time, overall experience were great! We would be a return customer for sure!"
Nadelen: "Nothing really, we are very pleased!"

Voordelen: "GREAT FLIGHT"

Nadelen: "I didn't get on the plane dont you have records?"

Voordelen: "Very small seats and NO snacks or meals were given - unheard of for an international flight"

Nadelen: "On a trans-atlantic flight, a flight that is more than 4 hours, food should not cost, nor should the cost of food be exorbitantly expensive."

Nadelen: "The airport lost power for about 10 seconds, but our flight was delayed by over 30 minutes. The crew wasn't able to tell us whether the delay was due to the power loss or another plane being late, which we saw unloading."

Voordelen: "The entertainment provided was great, the seats were fairly comfortable and the flight crew was great"

Voordelen: "Poor check inn , bad lounge , seats are worst ,food even dig can not eat , plane in bad shape airport in Iceland worst in works"
Nadelen: "Everything I do not like"

Voordelen: "See previous review.. Best of the best."

Voordelen: "I loved the informative videos about Iceland! I had planned to watch them all, but my video screen stopped working for awhile. I thought about switching seats, but I ended up sharing headphones with my boyfriend and watching some movies instead."

Voordelen: "The price was good"

Nadelen: "Baggage claim took over 1 hour."

Voordelen: "Everything went as promised. Surprised about configuration of 767 in buisiness class: 2-1-2. Different from other 3 legs (2-2). Food was good (fish/chicken/vegan)."

Nadelen: "Boarding was unorganized."

Nadelen: "Seat 8G does not have a window."

Voordelen: "Seat was comfortable"
Nadelen: "In addition to the above when i finally got to JFK my luggage was still lost"

Voordelen: "Nothing to like"
Nadelen: "This Iwa’s very bad experience. Never again will use LOT"

Nadelen: "Never again"

Voordelen: "A very average experience. Nothing amazing."
Nadelen: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."

Voordelen: "Fast, one stop, better than three weeks on a boat"
Nadelen: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Nadelen: "They lost my bag!"

Voordelen: "It was Ok."

Voordelen: "The aircraft."
Nadelen: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Voordelen: "Complimentary upgrade to business class - wonderful!"
Nadelen: "Delightful service and food."

Nadelen: "Boarding could've been faster."

Nadelen: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Voordelen: "Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9."

Voordelen: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Nadelen: "I wish there was a kid meal option"

Voordelen: "Business class on the Dreamliner is a true dream."

Nadelen: "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."

Nadelen: "Crew was having dificulty communicating in English."

Voordelen: "Movie selection was good"
Nadelen: "The boarding was very slow."

Voordelen: "Staff was very nice and friendly"

Voordelen: "Great price for a one way ticket to NYC Modern and comfortable Boeing 787 Dreamliner Courteous crew"
Nadelen: "Little more organized boarding area Not sufficient new movie titles but it was OK"

Voordelen: "Great food and nice airplane"
Nadelen: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"

Voordelen: "Food and flight on time"

Voordelen: "Service, personal space. New aircraft."
Nadelen: "Wifi would be good"

Nadelen: "Flight attendance kept waking me up to lift my seat so the passenger behind me can "enjoy their vegetarian meal". After I requested not to be disturbed ever again with that kind of requests, they woke me up for breakfast again. I was the only passenger around that they requested to pull my seat."

Nadelen: "Terrible and stressful experience transferring at WAW airport with crowded security lines and no guiding personnel. Slight delay this time (compared to the first leg of my trip couple of weeks ago with 3h delay and missed connections)"

Voordelen: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Voordelen: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Nadelen: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Voordelen: "The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems."
Nadelen: "In-flight entertainment offered a very conventional set of movies from which to select."

Voordelen: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Nadelen: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Voordelen: "Boarding process was fine."
Nadelen: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Nadelen: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Nadelen: "I was forced to check in my hand luggage, but the Amsterdam personnel attached to it a tag without any flight information, so this luggage missed my plane in Warsaw on the connecting flight and arrived later that day as misplaced piece. LOT needs to fix the hand luggage tagging system on connecting flights."

Voordelen: "Plain"

Voordelen: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Nadelen: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."

Nadelen: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Voordelen: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Nadelen: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Voordelen: "Modern aircraft, food, extraordinary fligjt attendants"
Nadelen: "I wish that had wifi."

Voordelen: "they were not very late - within one hour."
Nadelen: "For three of us we had only one bag to check. They charged us 70 euro for that bag. All their flights were 30-60 minute late."

Voordelen: "Food was good."
Nadelen: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Nadelen: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Voordelen: "N/A"
Nadelen: "Unpleasant crew members"

Nadelen: "Unable to choose seat at ticket purchase."

Nadelen: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Nadelen: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Nadelen: "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"

Voordelen: "Not much"
Nadelen: "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"

Voordelen: "I only liked that I got to watch a few movies to kill the worst experience I had !"
Nadelen: "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"

Voordelen: "Everything was excellent."

Voordelen: "The seats were comfortable."
Nadelen: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."

Voordelen: "Service was excellent"
Nadelen: "The movie selection was poor"

Nadelen: "Extra baggage payment need to be more efficient. It should be 1 stop to check in bags and pay for extra bags and overweight bags."

Nadelen: "Hotel was rubbish"

Nadelen: "Maybe not BA fault but immigration wait at jfk was 11/2 hours!"

Voordelen: "British airways, does what it says on the tin."
Nadelen: "If you have any problems. Do not call customer support!!! Call centre is in SA, and the operatives are unhelpful, put the phone down and incompetent. I have reservations wheather to book with BA ever again due to my bad experience. 2 hours wasted on the phone, followed by calls the next day to finally get 2 off flights cancelled and a return flight amended in my party of 3. Not fun!!"

Nadelen: "Understand sometimes out of airlines control but reduce delays"

Nadelen: "The 60 euro bagage fee for just checking 1 bag was excessive. There was no obvious way to pay on line or with the app"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Smooth boarding/ de-planing ; everything was on time"
Nadelen: "Small aircraft"

Voordelen: "On toile."
Nadelen: "We logged 4.1 miles of walking in the airports because of gates and connection flights, baggage and customs."

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "See above, ditto."

Voordelen: "Nothing"
Nadelen: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."

Nadelen: "How the power outage was handled at Schiphol was chaotic"

Voordelen: "Comfortable short hop"

Nadelen: "We where not able to take the fligth's due to a passport issue, according to Netherlands rules my passport should be valid 90 days before entering the country and my expired July 29, 2018, when i booked no one advised me of such rules. I'm trying to contact Brittish Airways to see if I can be refunded."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "2 Hour Delay"

Voordelen: "Great crew. Smooth flight. Excellent timing."
Nadelen: "It’s been a while since I’ve seen a load out that old on BA. Almost 1st gen personal IFE. The plan as a whole was fikthy"

Nadelen: "Many cancellations and airline lost my luggage"

Nadelen: "The tickets arrived at 9.50 am for 10.55 take off. I tried to cHe Kin in line but it didn’t let me. I went to the counter and they told me check in had closed and I would have to buy another ticket. It was my fault for buying a ticket. Goodbye £200. Thanks BA"

Voordelen: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."

Voordelen: "Nothing about wheelchairs"
Nadelen: "When arrived they don't take wheelchairs"

Nadelen: "The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest."

Nadelen: "The boarding process could be better"

Nadelen: "No thigh support"

Nadelen: "Nothing."

Nadelen: "Flight was late"

Nadelen: "See above."

Voordelen: "Some sleep"
Nadelen: "No food or drink provided in crappy seats"

Nadelen: "There was an agent at the gate in London who went around asking to see everyone's boarding passes. She should have explained the reason for this rather than just walking up to people and asking to see their boarding passes since this doesn't usually happen. She didn't explain why she was doing it until AFTER some of us refused. She explained it was for added security requirements (random checks) because we were travelling to the US."

Voordelen: "the staff was nice"

Voordelen: "polite, efficient"

Voordelen: "everything went smoothly"
Nadelen: "Not enough choices for movies or tv shows."

Voordelen: "The was good and air hostess was kind and gentle. ."

Voordelen: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"

Nadelen: "At airport had line for baggage drop if had boarding passes. But, then only had one station open out of four or five. One person had problem I guess. Line didn't move for 10-15 minutes. VERY BAD!!"

Voordelen: "meals"
Nadelen: "No internet"

Nadelen: "Everything important was missing. Poor poor."

Nadelen: "Everyone"

Nadelen: "Boarding was delayed both departing and arriving for this trip. Poor communication from British Airways."

Voordelen: "On time and accommodating"
Nadelen: "All ok"

Nadelen: "The only issue I had was having to check my bag. I didn't feel it was necessary."

Voordelen: "Big airplane 747. O"

Voordelen: "Hostess friendly and attentive"

Voordelen: "Quick and a clean aircraft"
Nadelen: "Nothing special to say"

Nadelen: "My luggage didn't make it to NY. Very upset about this because I have no idea when it will be delivered!"

Voordelen: "Nice to be able to check carry on at the gate. Clean."
Nadelen: "Why not have an option to check carry on at check-in?"

Voordelen: "Quiet and peaceful."

Voordelen: "There was nothing that stood out. It was just as all other airlines."
Nadelen: "The boarding gate number was given within the last hour before boarding. Travelers need to know ahead of time the gate number especially for an airport as large as Gatwick."