Vind goedkope vluchten van Amsterdam naar New York John F Kennedy Intl

Nadelen: Great experience

Voordelen: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Nadelen: Proper communication by both BA and local handlers at the airport in Iceland.

Nadelen: They cancelled and did nothing to help via 2 hours of phone calls. I was heading to conference and they did nothing In Hong Kong the BA first class service was fabulous and got my travel arranged The idiots on the phone sounded like they had never flown

Nadelen: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Voordelen: I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers.

Nadelen: I honestly had no issues with my flight.

Voordelen: It was ok.

Nadelen: N/A.

Voordelen: Crew was very nice, appreciated that they came by with water often

Nadelen: Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer

Voordelen: Nice folks

Nadelen: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Voordelen: The crew was great and food very good

Nadelen: The purchase through a third party vendor on Kayak was a disaster. disclosure was not given about class of service purchased and limitations of that class of service. I spent so much on luggage costs and change fees I could have purchased first class. I will never book through Kayak again - will always go straight to the airline for purchase. This was a disaster.

Nadelen: Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first.

Voordelen: Somewhat

Nadelen: Food

Voordelen: Flight was excellent crew awesome.

Nadelen: Nothing

Voordelen: The crew tried to be helpful but were equally frustrated with the ground crew.

Nadelen: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Voordelen: Flight was on time.

Nadelen: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Voordelen: Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault).

Nadelen: No complaints at all.

Nadelen: old screens and entertainment system leg room to small

Voordelen: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Nadelen: I expected more from airlines lake Austrian.

Voordelen: Good amount of leg space

Nadelen: Entertainment

Nadelen: Seating is extremely cramped

Nadelen: Landing

Nadelen: 15/9/2018 Amsterdam - NYC 1. Baggage check only opened two hours before departure so it was an hour wait to check a bag 2. Flight left 80 minutes late 3. Flight sat on tarmac at JFK for 50 minutes waiting for a gate because we arrived late

Voordelen: The captain was really nice when talking over the speaker.

Nadelen: The food isn't free and there are no snacks given out.

Voordelen: The ticket was affordable

Nadelen: The baggage rules are dubious at best.

Voordelen: Great you provide ways to keep busy on the plane for long flights!

Nadelen: Something needs to be done about carry on baggage. On this flight alone, I counted 80+ people who had to pay for carry on luggage because it also included our backpacks. There were a lot of angry people. Paying $85 for my carry on that alone didn’t weigh 10kg was ridiculous. I’ll be looking into other airlines for my future trips.

Voordelen: Wonderful on board service from the crew

Voordelen: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Nadelen: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Nadelen: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Voordelen: Crew was great. Peppy and kind.

Nadelen: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Nadelen: Better entertainment selection

Nadelen: Leg room was terrible in economy and food was poor from the USA

Voordelen: Great flight

Voordelen: Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time

Voordelen: Great attentive crew.

Nadelen: Boarding has no groups, seats are small

Nadelen: The sitting was so very small, I never traveled so crumpled.

Voordelen: Customer service

Nadelen: Snacks

Voordelen: The airline is top notch and treated you great like it should be.

Nadelen: The sears where a little tight but not bad and the movie options were ok not great.

Nadelen: Everything

Voordelen: Planes were comfortable and well maintained.

Nadelen: Flight delayed

Nadelen: 13 hour flight and only one meal and a sandwich

Nadelen: Seats are cramped. Also I was sitting on the aisle seat and the food trolley hit my elbow so there isnt much space for it to go down the aisle

Voordelen: Great

Nadelen: Everything was fine

Nadelen: A great flight!!

Nadelen: The seats are small as it is. Putting boxes under the front seats hurts after a few hours ... whoever designs this should be forced to fly long-howls himself

Nadelen: Boarding was crazy. Could not everyone in the gate area.

Voordelen: The crews were pretty great!

Nadelen: The regulating of the temperature.

Voordelen: Professional crew. Good simple check in.

Nadelen: Nothing.

Voordelen: Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault).

Nadelen: No complaints at all.

Voordelen: The socks offered in business were comfortable and nice looking. The red wine was good.

Nadelen: The food was just average and the seat not too comfortable

Nadelen: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Voordelen: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Voordelen: Staff were professional and polite.

Nadelen: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.