Vind goedkope vluchten vanuit Amsterdam naar Casablanca

Voordelen: "There is nothing to like about the flight"
Nadelen: "There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it."

Voordelen: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Nadelen: "Train the staff to be nice and pleasant"

Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Voordelen: "All was well from checking in to baggage claim."
Nadelen: "A delay of about 20 mins"

Voordelen: "Crew was nice."
Nadelen: "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"

Nadelen: "Flight was so delayed we missed our connection."

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Voordelen: "Self checkin, there was no line and things moved quickly."
Nadelen: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Nadelen: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Voordelen: "Really spacious, clean and comfortable"
Nadelen: "Good service but not top of the line "go out of their way" service"

Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Voordelen: "Crew service was excellent, food even hetter"

Nadelen: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Voordelen: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Nadelen: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Nadelen: "No entertainment, either video or audio."

Voordelen: "Great food. Arrive and flying"

Voordelen: "Frendly"
Nadelen: "Nothing"

Voordelen: "The crew was great. Happy crew is a fun crew to be around."

Voordelen: "The staff"
Nadelen: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Voordelen: "Nice and clean aircraft, snack on the way to Lisbon"
Nadelen: "Cramped seats (very),"

Voordelen: "Nothing"
Nadelen: "I paid for the upgrade to business class and is like wasting money, the seat on business class was not working good"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "The stewards and stewardessen were very professional and friendly"

Voordelen: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Nadelen: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"

Voordelen: "The hotel and accommodation were prepared, as we delay the connection flight to Miami because of the bad weather. BUT NOBODY GAVE US A CALMING INFORMATION ABOUT THAT 3 HOURS LONG TIME. WE WERE FORCED REMAIN IN THE CABIN 70 MINUTES AFTER LANDING!!!"
Nadelen: "The charged an extra cost for normal luggages, however it was free while booking. Istvan Sas U3MNSD and Iren SasneHarazin U4812T PLEASE GIVE OUR MONEY BACK! OTHERWISE WE CLAIM FOR COMPENSATION BY LAW."

Voordelen: "Friendly and kind captain and crew"
Nadelen: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Voordelen: "Fast boarding"
Nadelen: "Had to wait forever to find out Gate Number."

Voordelen: "I got to Lisbon on time."
Nadelen: "just another bus ride"

Nadelen: "Tap said that they could not find my seat (even through I paid Kayak / Webjet) and my tickets were cancelled. I lost my flight back and had to stay two days extra in a hotel and lost a day of work. Will never buy here again"

Voordelen: "Absolutely nothing!!!"
Nadelen: "Everything but specially the fact that there was no Business class but tickets Were sold and in the end not even assigned seats. No previous info or whatsoever ... this company is becoming worst than a low cost ... well much worst !!!"

Voordelen: "Flight on time and safe Crew very pleasant"
Nadelen: "Cramped seating Boarding dreadfully slow"

Voordelen: "Smooth and organized boarding process. Layover is a great option to explore lisbon."
Nadelen: "No food or entertainment"

Nadelen: "We had to postpone our first leg from London to Lisbon by a day and then they cancelled our return flight without telling us!!! So, we were trapped in Lisbon with no flight to return home. We called them and they said, "we cancelled your tickets and only have business class seats available for you and your toddler." We said no thank you. If we were going to spend 1k on a return flight, we were going to take British Airways. TAP, never again."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Seat comfort and entertainment."
Nadelen: "Kosher food was poor. They need a different supplier and better food for their business class customers."

Voordelen: "Comfortable seat"
Nadelen: "No lounge airside at Lisbon airport, no shops open that early in the morning"

Voordelen: "The staff and no delays. Checking in , great customer services and she was vey efficient."
Nadelen: "The uncomfortable seats ."

Nadelen: "Second half of flight was very rough"

Nadelen: "They kept us all day in the airport t to then tell us at 7pm that the flight wouldnt actually leave that day."

Voordelen: "They fed us and provided good entertainment. Seats have plenty of room and are comfortable."

Voordelen: "The seats were pretty comfortable and the crew was excellent."
Nadelen: "There was no entertainment and the food wasn't good."

Nadelen: "The flight was 45 min late and nobody seemed to bother about it"

Voordelen: "TAP and the personnel from TAP were fantastic."
Nadelen: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Voordelen: "Friendly crew!"

Voordelen: "Quick boarding. Crew is great."
Nadelen: "Schiphol delays everyone's life."

Voordelen: "Flights were on-time, planes were clean/newer, snacks were good."

Voordelen: "Everything about your flight was great , thank you . Definitely flying again with you"

Voordelen: "The flight left later than expected because the boarding process didn't start till 5 minutes after the scheduled departure time. The service on the aircraft was very nice though"

Voordelen: "The flight was great the crew members were excellent and help ful the food was great"

Voordelen: "The crew was great!"

Nadelen: "Nether the Dutch government or the Greek government is allowing Americans into their countries, yet Transavia refuses to refund my ticket money. That is the height of abysmal, disrespectful, if not criminal service. Effectively, they stole my money."

Voordelen: "The plane was already delayed they didnt notify us and when they posted the time on the board, we went 15 mins before the take off and they didnt let us on the plane"
Nadelen: "Communication"

Voordelen: "Schiphol was as busy as I’ve ever seen it even at 5am in the morning, but the combination of efficient systems and good natured staff throughout made everything flow very well. This good nature and friendliness was extended into the flight crew who were great. Unfortunate that the flight was delayed by an hour, but I understand this was no fault of the airline or crew. I just made my connection in Lisbon, so all was well. I’d also like to mention the helpful lady at bag drop. A nice reception is always appreciated."
Nadelen: "More updates from the flight deck during the delay would have been nice, but overall I was impressed and would certainly fly with that airline again."

Nadelen: "I arrived 45 minutes before boarding, they refused to let me on the plane because they had closed the registration process. I had to buy another ticket"

Voordelen: "The flight was fast and boarding was easy. There was plenty of overhead room"
Nadelen: "The seats are super uncomfortable and the leg room is poor."

Voordelen: "alles op tijd en vlot, niks overbodig"
Nadelen: "zoals altijd de prijs, maar was ok"

Voordelen: "Yes"

Voordelen: "Helpful crew. Clean modern plane"
Nadelen: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"

Nadelen: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."

Nadelen: "Weinig informatie. Veel eten en drank op tijdens de vlucht."

Nadelen: "De vlucht was een uur vertraagd maar de melding daarover kwam pas een uur voor vertrek. Check-in en boarding vond plaats op de eerst gecommuniceerde tijden en daarom kwam ik bijna te laat. Slecht geregeld. Had een sms verwacht."

Nadelen: "Flying on time"

Voordelen: "Vlogen naar Lissabon samen met ons nichtje van 16. Was kennelijk aan de late kant met online inchecken want konden niet meer naast elkaar zitten. Toen we aan board stapten vroeg ik aan de steward of de kist vol was of dat er nog een mogelijkheid was om iets te veranderen waardoor we toch met z'n drieën naast elkaar konden zitten. We zitten helaas vol, antwoordde hij. Toch kwam hij een kwartiertje later met het bericht dat er voorin toch drie vrije plaatsen naast elkaar waren, top!"

Nadelen: "Niets"

Voordelen: "Alles was prima in orde, behalve dat ik moest betalen voor overgewicht van mijn handbagage...Ik moest medcijnen en medische apparatuur terugnemen naar huis en kon niet anders...."
Nadelen: "De externe service provider van assistentie krijgt een dikke onvoldoende..3-4 hulpbehoevende passagiers, waaronder ik, hebben meer dan een half uur moeten wachten tot er iemand met een rolstoel kwam opdagen"

Voordelen: "I’m so thrilled at Transavia’s expansion to new routes like Beirut. This is the second time I traveled to Beirut since November and I noted a marked improvement in the quality of service on the ground."
Nadelen: "It’s still a discount airline trying to squeeze money anyway they can."

Voordelen: "Klantvriendelijk en op tijd"

Nadelen: "Delayed 2 hours"

Voordelen: "Quick boarding and friendly crew."
Nadelen: "Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins."

Voordelen: "Crew was professional. We did not have food on the flight nor used the entertainment."
Nadelen: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"

Voordelen: "New plane, comfortable and the staff is nice"
Nadelen: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."

Voordelen: "Zeer vriendelijke hostesses !!!"

Voordelen: "Prima"
Nadelen: "30 min vertraging vanwegen drukte op Schiphol"

Voordelen: "Vriendelijke hostesses !"

Nadelen: "It didn’t happen."

Voordelen: "Keurig, zoala het hoort."
Nadelen: "Niet het meets gezond teen op het menu: te Brel suiker, TW veer zoutige happen."

Nadelen: "Vlucht Malaga-Amsterdam voor de zoveelste keer alweer met enorme vertraging vertrokken. Vanwege aankomst in Amsterdam na middernacht additionele dag parkeren moeten betalen. Door Transavia veroorzaakte kosten zijn helaas té laag en het kost teveel moeite om dit te declareren, maar toch: ONACCEPTABEL!"

Nadelen: "Vlucht Malaga-Amsterdam voor de zoveelste keer alweer met enorme vertraging vertrokken. Vanwege aankomst in Amsterdam na middernacht additionele dag parkeren moeten betalen. Door Transavia veroorzaakte kosten zijn helaas té laag en het kost teveel moeite om dit te declareren, maar toch: ONACCEPTABEL!"

Voordelen: "Snelle security en boarding"
Nadelen: "Bagagedrop-off duurde ruim 1 uur, ook al was reeds ingecheckt online. Consumpties in vliegtuig onder de maat voor gevraagde prijs"

Voordelen: "pleasent crew. good pilot."

Nadelen: "Came a bit late but the frontdesk said we could still check in with our luggage. After that disaster ensued, staff was slow and eventually missed out flight due to poor communication,."

Nadelen: "bad seats. too narow"

Voordelen: "That it was a short flight."
Nadelen: "Old interior. no legroom, American credit card doesn't work to purchase anything. Bad coffee, but flight crew was excellent."

Voordelen: "The crew was so nice and genuinely kind."
Nadelen: "We loved it all."

Voordelen: "weather cancellation...very accomadating"

Nadelen: "Every thing"

Nadelen: "Late arrival, no leg room, high price for flight change - 30%"

Nadelen: "Pisa ariport was een ramp. Veel te druk. Urenlange wachtrij. Kan Transavia verder niet veel aan doen maar het gaf wel stress."

Voordelen: "We were disappointed that there were no kosher food options for purchase on flights in and out if Israel. This would be a welcome addition to your service."

Voordelen: "Het personeel was aardig en behulpzaam. De sandwich op de terugweg was van een uitstekende kwaliteit."
Nadelen: "Het eten op de heenreis en op beide reizen vond iktoch wel dat ik wat krapjes zat.. Ik ben 1.82"

Voordelen: "Tja dat is eigenlijk onder de maat."

Voordelen: "customer service, price"

Voordelen: "Staff was friendly, they played music before and after the flight."
Nadelen: "Not that it's the airline's fault, but the screaming kid almost ruined my flight."

Nadelen: "When we booked there was no information about fees for checked bags. I tried to Ck in online and pay for our bags then but the payment didn't go through. At the airport they charged me even more than it would have been online. The bags cost more than our seats. We should have been told!!"

Nadelen: "There is so little legroom, that I my legs had to be in the isle all the time and I had to get up every time the cart needed to pass."

Voordelen: "Fine flight. No frills. Friendly service."

Nadelen: "Menu.aan boord te beperkt en ongezond"

Voordelen: "Gate attendant checked us in with a smile! Super courteous, friendly and professional! Plane was super clean and tidy too!"
Nadelen: "Wish a small cup of water would have been available to take some headache meds...3 euros for water, now I really have a headache!!!"

Voordelen: "Flight was quick"
Nadelen: "Flight was delayed and we stayed on the plane waiting for almost 2 hours."

"Modern plane with modern appointments and it was very clean."

"It was a pleasant fly Boarding was chaotic from Paris Orly"

Voordelen: "It got us to Casablanca. Should have taken a car though"
Nadelen: "The plane sat on the runway at over 100 F and the A/C was not on. They barely started it once we were in the air"

Voordelen: "I liked nothing about this airline. Lucky I am life… Just when we took off , the pilot announced an engine failure, we returned to Marrakech airport waiting for information instead we were walked around the another from gate to gate, yet still no information. At 3:30 PM we were told that there is no flight that day. They put us in hotel at 8:30 PM. I am at the hotel at this time without information regarding the next flight . This is the worst airline I ever used in my life, not even some sort of customer service."
Nadelen: "Expel ROYAL AIR MAROC from your list of offers Punish them for treating travelers like garbage. I expect a refund from the price I paid"

Voordelen: "Everything I liked it bravo 👏👏"
Nadelen: "Everything good job 👏"

Voordelen: "The attendants were much more helpful than my last trip. Everything went well."
Nadelen: "I thought it was too crowded during the pandemic. Too many people on the flight. One man behind me kept sneezing so that was concerning. No other complaints for this trip but most of my previous trips were close to terrible. Thanks for improving your service."

Voordelen: "Foods"
Nadelen: "Checkin agents to be trained for a professional behaivor .."

Voordelen: "Lots of entertainment video options. Movies, TV, documentaries. No news.Comfortable seats. Asked for a seat change and got my own aisle seat as well as middle and window! A sleep lounger! Thanks! It was a 7 hour smooth sailing trip that went by fast. Also, nice big clean plane, great weather. If you'd like some very good wine with the supplied dinner, you need to ask for it..and its free. They just keep it on the downlow. I had the red Medina local wine, and I can tell you it's really Good! Dry, similar to a good Italian. Not lyin! Small bottle, 2 glasses, comes with the meal free. Maybe more free. but I didnt ask since I took a nap."

Voordelen: "The crew was great! Kind, helpful and very efficient. Smooth landing by the pilots. Good communication also."
Nadelen: "Boarding was very rough and disorganized. My seat was broken . Had to sit in an unhinged recline the entire flight because all seats were taken. Old plane. Two over head bin doors kept opening during turbulence. Would have been nice to be able to purchase better meal options."

Voordelen: "Old dirty plane. Horrible loading not very organized"
Nadelen: "Needs to be cleaner, better organized"

Voordelen: "Ok"
Nadelen: "Entertainement"

Voordelen: "Boarding was late but fast. Dinner was good. Seating space was fine"
Nadelen: "Your staff seemed serious and competent but not friendly."

Voordelen: "Seat were comfy"
Nadelen: "The food could be better. Also, no tampoon/Sanitary towels for emergency menstrual period."

Voordelen: "Nothing"
Nadelen: "I am still in Casablanca and my fly was weave"

Nadelen: "The company organization, the staff and treatment are horrible from start to Checking out at auntie arrival with the airport authorities."

Voordelen: "Nothing"
Nadelen: "Have somewhere to sleep, polite people. People are rude and not helpful. Nobody care"

Voordelen: "Luggage allowance for sports equipment and plenty of legroom"
Nadelen: "Breakfast was poor on first flight from Dakhla in comparison with the lunch on the next, connecting flight from Casablanca. The latter was very good."

Voordelen: "on time which is most important"
Nadelen: "more modern planes"

Voordelen: "Luggage allowance, but wish it had been advertised! Didn’t know I could take 2x 23kg free"
Nadelen: "Clear info re luggage on booking confirmation"

Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"

Voordelen: "The airplane crew"
Nadelen: "The airport crew"

Voordelen: "Nothing to like."
Nadelen: "For starters the female flight attendants were very rude. Really unprofessional and lacking costumer service experience. The aircraft was messy and unclean. The entertainment screen freezes and unresponsive. They need replacing. And the delay was the icing on the cake. Royal Air Maroc is the worst airline company one can ever fly with. Even budget companies such as Easy Jet and Ryan Air provide better service. Not recommended at all people."

Voordelen: "I liked the Dreamliner aircraft over Atlantic."
Nadelen: "The Boeing 737-800 over Europe was okay but it over crowded. From Casablanca to Amsterdam flight, The crew did not let me carry my hand luggage inside the aircraft whereas, there were other Moroccans who they did not stop with bigger hand luggage which should be inside the plane. The weird Arabic music during on board and off boarding has to stop- so annoying and ear piercing. Entertainment has to be improved significantly- ask their entertainment content provider to do a better job on the music, movies and other things. They discriminate other religion by not providing Bible, Gita and Tripitaka as a notion firm the content but the have Holy Quran as an option, more wine options, liquor has to be included as an option and the last but not the least, Royal Maroc needs to provide better lodging for transit passengers. Hotel Relax is a substantially low standard hotel with bad service and food. I saw nothing but lazy employees walking around doing nothing. Also my room had no towel whatsoever and it took me 11 hours to get my towel- go figure."

Nadelen: "I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service."

Voordelen: "The flight out of JFK to Casablanca was on time and checking in was extremely fast. We flew out and arrived early. The plane itself was very clean and organized, and was mostly empty, giving me enough space to have two seats for myself."
Nadelen: "The entertainment center (screen) stopped an hour before the plane landed. I was in the middle of watching The Greatest Showman, so that was pretty rude. Other than that it was great."

Voordelen: "Nothing"
Nadelen: "The lack of communication about my flight being delayed 10 hours after arriving at the airport at 3am. Then when we finally left I was not informed of the 25 hour layover in Morocco and I did not have anything with me for an overnight trip. The airlines did not consider this and refused to allow me to get my luggage. By the time I got to my hotel after being given the run around for 2 hours, all of the stores were closed for me to purchase toiletries and the room had no towels. The meal the hotel offered was not edible and I had to purchase food on my own. I was originally suppose to land in NYC Saturday at 6:30pm, but if all goes as planned I will arrive in NYC Monday morning at 1:30am. The staff with this airline was not helpful, very rude, and one of the staff told me it was my problem that I could not get to the hotel they assigned to me."

Voordelen: "Nothing?"
Nadelen: "This was my first and last time flying with Royal Air Maroc. The plane was cramped and filthy with the most uncomfortable seats I've ever encountered on a plane. The plane was kept at a very warm temperature, so I was sweaty for most of the flight (I'm usually very cold; it's rare that I find a space too warm). The crew gave me a hard time when I requested the vegetarian meal, claiming that they didn't have one (except they did, which they produced minutes later). I've never been on an international flight that didn't have a vegetarian option. THEN, we left JFK late, and I missed my connection to another Air Maroc flight by TWO minutes. They shut the gate and wouldn't reopen it. Multiple people needed to make this connection; any other airline would have held the plane for the entire five minutes necessary. In conclusion: terrible service and filthy, uncomfortable planes."

Voordelen: "Nothing"
Nadelen: "Food was poor and they served the same over and over again. Plane itself was not very clean. For a long flight, they waited a long time before serving any beverages"

Nadelen: "I paid for an air plane, not a shuttle bus! I waited in the check in line for 2 hours and then they said they would arrange a bus from Marrakesh to Casablanca. So instead of 40 minutes flight, we spent 3 hours in a hot hot bus from Marrakech to Casablanca. And the bus was not even a comfortable regular bus. It was for 15 people shuttle ban. What is more surprising is that because they did not check-in us from Marrakech, and the staffs who put us on the bus did not communicate Royal Air Maroc in Casablanca, they cancelled our family flight reservations to the U.S.A. after we paid the full price! Oh...I forgot to mention that we could not have water or lunch all day long with young kids."

Voordelen: "Nothing"
Nadelen: "To start, the flight never happened. The flight was cancel one WHOLE hour after it was supposed to take-off. Then we get told that they were going to bus us to a larger airport that was THREE hours away. We where told that when we arrive at this airport that there would be hotel accommodations for us and that the agents there will make arrangements for thise with a connecting flight. It was all lies. We arrive at the airport after riding a 2-star bus for three hours inly to be told that they had no idea what we were talking about and that no one told them we where coming. Then we were told that there were no hotel rooms available in the whole city (lie) and that all of the available cars to take us to an available hotel where in another city (another lie). On top of that, if you missed a connecting flight on a different airline, you where screwed. I had to buy a whole new ticket just to get home. It was insane!!! So basically a plane full of people were jerked around and lied to by every employee of this airport that we met. Completely disgusting. If you can avoid it, never ever fly Royal Air Maroc."

Voordelen: "Crew were friendly and professional"
Nadelen: "entertainment and food"

Nadelen: "Both of the aircraft I took today were substandard. Parts were missing and broken. The staff on the first was surly. The check-in process was a mess. Why print zones on a boarding card when RAM never uses zones? No announcements in the boarding area. And on and on. Worst airline I've ever flown on. And I've flown on more than a hundred. You can't expect people to visit if you can't provide the professional service they deserve. Also..., what's with Moroccan security? Why should I have to clear customs for national flights?"

Voordelen: "This ia a great flight, i wouldn't to board time and again. ROYAL AIR MAROC"
Nadelen: "NOTHING"

Voordelen: "Nothing"
Nadelen: "The airline cancelled one leg of our flight and then we had to apply for the money back for remaining legs, as they refused to be flexible on the rest of the trip. Instead of offering any help, it was down to us to call their call centre and ask for them to do something about it. At first they didn’t even understand their own cancellation and in the end they refused to do anything. We had to get lastminute.com to sort it for us, and in the end we got our money back. Only after chasing for a second time though! Definitely would not recommend this airline."

Voordelen: "Meal and service were excellent. transit was great too."
Nadelen: "I did not like the blugs to use for the mobile charger.they were std french type I wish you will make it universal."

Voordelen: "Staff are brilliant and helpful."

Voordelen: "Dreadful sandwich on Ouag-Casa flight and porly trained brusque and slightly aggressive young male steward."
Nadelen: "See above"

Nadelen: "Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible."

Voordelen: "Nothing"
Nadelen: "I cant even begin to describe this airline. They have no customer service and they make no provisions for their customers. They oversold the flight and when you are 1 min late, they give away your seat ,even though they is a 2 hr delay. There was a cockroach on the plane, and the sad thing is that they had cockroach spay on the plane. This should not be. New tickets had to be bought my my other family, although their flight was delayed. I am definitely reporting them to the better business bureau. They should not be in business at all. Never again"

Nadelen: "agent was very rude, told me I will be on waiting list, no seats. don't overbook your flight"

Voordelen: "The seat back entertainment was decent; good recent releases."
Nadelen: "Flight was delayed nearly 2-3 hours, for no apparent reason other than the flight crew showing up late. People were asked to queue up and then, after an hour, told that we wouldn't be boarding soon, with no estimated boarding time. On the flight I was next to a talk man who had paid extra for a bulkhead seat, but once his ticket was issued he was in a regular seat. The flight crew absolutely did not care. A number of people missed connecting flights due to the long delay. English announcements were incomprehensible."

Nadelen: "The flight was more than one hour late, and I was told not to worry and that my connecting flight would wait. Not only was that false information (it didn't wait), but I was put on a flight hours later and got no compensation or even an apology. It should also be stated that Casablanca airport was in a state of chaos when I transited, with no one in charge of directing people towards connections, passengers fighting, screaming and forcing their way through security. If Royal Air Maroc wants to continue expanding and attracting passengers, Casablanca airport needs to be able to handle large numbers of transiting passengers both in terms of infrastructure and ground personnel handling traffic and rebookings."

Nadelen: "the flight was delayed for 2 hours,"

Nadelen: "was not allowed to check in even tho was at the airport 40 minutes before departure. No refund or accommodations."

Voordelen: "I can't remember because I was so traumatized by the outrageously terrible service."
Nadelen: "The attitude of the flight staff toward the passengers could be best described as somewhere between prison warden transporting felons and grade school teacher who hates children leading a field trip. To begin with, our flight closed down boarding over an hour before the take off time. When I asked why the flight boarded so early, a flight attendant snapped at me that it was not early. Okay then. Our flight was two hours delayed (so we sat there for three hours) and during that time I asked for a glass of water and was yelled at to sit back down. I attempted to use the bathroom and was yelled at to sit back down. Other passengers became desperately thirsty and antsy, and they were also yelled at by the staff. I was anticipating another full day of traveling after my flight so I attempted to sleep as soon as the lights went off. I was woken up at midnight because the woman, who I assume had never flown on an airplane before, sitting behind me wanted me to lift my seat up while she ate her dinner. Everyone else on the flight was eating with the seat in front of them reclined, but of course I was woken up, yelled at by the staff, and had my seat forcibly returned to the upright position. When breakfast came around, I was deep in sleep, and the flight attendant snapped my seat up (waking me up) without even asking. I was the only person on the flight who had their seat snapped to the upright position for breakfast this way. They also demanded the pillows and blankets be returned over an hour before landing time. It was service so outrageously bad that the entire experience felt surreal, and I had to keep checking with my friend that the events I was experiencing were actually happening."

Nadelen: "Staff not helpful for a mum travelling alone with 2 kids . Rude passenger complaining about a baby waking up . No flexibility to adapt to our sons food allergy concerns ,"

Voordelen: "COnnecting flight from Casablanca to JFK was great. First flight from AMS to Casablanca was not great. The plane was dirty and it smelled. Also, I was not provided the vegetarian meal I requested so I did not eat that occurred on both flights so I ate candy for 12 hours. Not cool"
Nadelen: "Was not given meal requested"

Voordelen: "Staff were welcoming and plane was comfortable."
Nadelen: "Air-con was turned off when we boarded the plane, so it hot and sweaty inside the plane."

Voordelen: "The lady who checked us in was nice. The flight made it to Morocco without crashing. That's all I can say positive right now."
Nadelen: "We left late. 45 minutes late without an explanation. Then the chairs are quite uncomfortable. The crew wasn't very pleasant, except maybe one guy. There are tons of announcements in 3 languages. Then we arrived late. And as if it's 1970 we get off the plane onto the tarmac, wait for a bus that takes 15 minutes to get you to the building, which I could have walked to in the same amount of time. Then you have to go through security again for some reason. So we missed our flight. Stuck in a shitty terminal without so much as an apology or a food voucher for our 6 hour wait till the next flight. Not a good experience."

Nadelen: "Flight cancelled again, but crew in São Paulo explained why and gave a dinner voucher. Better than in Casablanca when I went to São Paulo where flight got cancelled, no food was provided on Casablanca in 6 hours of waiting with no information. They check our passaport around 10 times, but there is no one to explain us where to go and what to do...After midnight they sent us to a hotel where we had to share a room with someone we never met before because there was not enough rooms to all of us. RAM=NEVER AGAIN!"