Vind goedkope vluchten vanuit Hong Kong naar Amsterdam

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "One of the best airlines in the world. Nothing to add here!"

Voordelen: "Crew were amazing, superb."
Nadelen: "Food verity, seat comfort ability, wider range of entertainment."

Voordelen: "Crew is good. Flight got delayed"
Nadelen: "Food is good."

Voordelen: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Nadelen: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Voordelen: "professional and courteous staff. Food is even better than a Lufthasa flights"

Voordelen: "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Nadelen: "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "amazing except for the entertainment system"
Nadelen: "Better entertainment system , 6 hours flight is tough without it"

Voordelen: "Plane design was nice"
Nadelen: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Voordelen: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Nadelen: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Voordelen: "The cabin crew was fantastic and made the experience very positive."
Nadelen: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."

Voordelen: "The crew and comfort of the flying ship is excellent."
Nadelen: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."

Voordelen: "So many movies to spend flight time with great crew"
Nadelen: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"

Voordelen: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"

Nadelen: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Voordelen: "Everything."

Voordelen: "Food was very good and plentiful"

Nadelen: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."

Nadelen: "Food wasn't good"

Nadelen: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."

Voordelen: "Food"
Nadelen: "Need good wheel chair service."

Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Voordelen: "Qatar is a reliable airline."
Nadelen: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."

Voordelen: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Nadelen: "NA"

Voordelen: "All around a great experience."

Nadelen: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Voordelen: "Quick boarding, good entertainment choices."
Nadelen: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Voordelen: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Nadelen: "Food food food"

Nadelen: "Out dated inflight entertainment system"

Voordelen: "timeliness"
Nadelen: "food"

Voordelen: "all"

Voordelen: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."

Voordelen: "Food and entertainment"
Nadelen: "Hard cushioning and narrow seats on the 787"

Voordelen: "Good entertainment choices"
Nadelen: "One of the rudest check-in staff I have ever dealt with"

Nadelen: "Crew members were not concerned. Service was not proper and on time."

Voordelen: "Not much"
Nadelen: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."

Nadelen: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"

Voordelen: "view above"
Nadelen: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."

Voordelen: "Flight attendants were very efficient and really took care of us."
Nadelen: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."

Voordelen: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Voordelen: "Excellent"
Nadelen: "good"

Voordelen: "Nothing really"
Nadelen: "Food was really bad might as well have junk food."

Voordelen: "Great personnels!!"
Nadelen: "Overall nothing but great Service!!"

Voordelen: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Nadelen: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Voordelen: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Nadelen: "So far nothing."

Voordelen: "On time, good crew, easy connection."
Nadelen: "Hard and tight seats for such long night flight."

Voordelen: "Cabin cleanliness including restrooms, excellent food selections comfortable seats including head support and friendly professional attendants."

Voordelen: "Crew is horrible. Very rude and refused to help by any means when i asked for my baby stroller. I have 2 kids that I had to carry all the way through customs and bagga claim because refuse to bring stroller to the gate and was very rude in their answer. Horrible Experience. I will never fly emirates"
Nadelen: "train the crew to respect customers, and to show care for families. I'm surprised Emirates always market about how friendly they are with family travels when the crew not only refuse to bring the stroller to the gate like all other airlines, but was also very rude. Her name was Annalie"

Voordelen: "Friendly crew"
Nadelen: "Free WiFi"

Voordelen: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
Nadelen: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."

Voordelen: "Everything"

Nadelen: "Flew airbus 380 all the way and it was super comfortable!"

Voordelen: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"

Voordelen: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Voordelen: "Loved the service and the movie options."
Nadelen: "The food was just okay. It was pretty bland."

Voordelen: "Comfort and food, good seats but extra cost."
Nadelen: "Bad value Internet in this day and age."

Voordelen: "Great service!"
Nadelen: "N,/A"

Voordelen: "nothing out of ordinary"
Nadelen: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"

Voordelen: "Jumbo jet plane was fantastic."
Nadelen: "None for now"

Voordelen: "Flight timing"
Nadelen: "Service"

Voordelen: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Nadelen: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"

Voordelen: "I felt very pampered!"

Voordelen: "Comfortable seats, nice crew, good entertainment selection"
Nadelen: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"

Voordelen: "Not much"
Nadelen: "Flight attendants not friendly, some downright rude and looked like they hated their jobs (bumped into seats, rushed service, visibly irritated when people would ask for assistance), my video wasn’t working properly and was told “it’s an old plane, there is nothing we can do, it will be retired soon, we can get you some you some magazines”, food was terrible."

Voordelen: "Delayed my first flight and I missed all my connecting flights and put me on another flight 12 hrs late"
Nadelen: "S"

Voordelen: "It was my first time flying again in ten years and my first time with emirates. I was expecting excellent standards and I´m very pleased to say I was not disappointed!"

Voordelen: "The crew & the ground personnel! Very polite, helpful & efficient!"
Nadelen: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"

Nadelen: "internet stelt niks voor"

Voordelen: "Friendly crew"
Nadelen: "Service from crew slow and when you ask for something they sometimes forget to bring it"

Voordelen: "Professionalism of flight crew. Movie & entertainment selection. Overall cleanliness of aircraft."
Nadelen: "Ground crew was not well organized. Lacked attention and professionalism. Bad way to start a flight."

Voordelen: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Nadelen: "Food. It’s plane food wasn’t impressed."

Voordelen: "Great service and airplane!!!"

Nadelen: "Nothing stands out"

Voordelen: "I loved the crew. Very helpful. Katarina was very helpfull"
Nadelen: "I sat next to the bathrooms"

Voordelen: "The flight was superb."
Nadelen: "Nothing. Will always fly Emirates whenever I get the chance."

Nadelen: "it was late and it was not informed until we all sat."

Nadelen: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."

Voordelen: "Personeel is vriendelijk"
Nadelen: "Er was een vertraging van bij 1,5 uur, maar er is niet over gecommuniceerd."

Voordelen: "Good movie choices"
Nadelen: "Boarding delayed, no information given to passengers Rush and push Not enough seating at airport Food was okay, so so Crew was okay, no compliments nor complaints"

Voordelen: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Nadelen: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."

Voordelen: "Everything"
Nadelen: "Nothing's"

Voordelen: "The crew, airplane"

Voordelen: "The plane were newer. Larger monitor."

Voordelen: "Best airline ever. International personnel, extremely friendly. Great duty free shopping and entertainment on board. Bravo Emirates!! Way to go..."
Nadelen: "Nothing!"

Voordelen: "Comfortable seats, wide space between raws, smooth takeoff and landing, friendly Crew, good food, crew offered great service, from time to time offer drink and appetizers. We have come such a long distance comfort and fun."

Nadelen: "More varieties of veg food should be introduced. Seats have a bit of less leg space No wifi"

Voordelen: "Service van het personeel is prima. Vriendelijk en attent."
Nadelen: "We moesten ons erg haasten vanwege vertraging van de eerste vlucht. Door ern beladingsfout had de vlucht ook nog erns bijna 3 uren vertraging. En dan blijkt ook nog eens dat onze koffers niet meegenomen zijn."

Voordelen: "Service prima. Eten voldoende. Entertainment ook voldoende keus."
Nadelen: "We vertrokken met vertraging. We konden maar net op tijd het boarden van de volgende vlucht halen."

Voordelen: "Airbus 380 is my favorite plane; the entertainment selection was very good."
Nadelen: "Dinner featured a salad of potatoes and green beans and the entree included potatoes and green beans, a repetition that seemed odd. According to the printed menu, the passengers had a choice of lamb or chicken, but I only heard the flight attendant offering chicken - no mention of lamb. The food was much better on the Rome to Dubai leg of our trip, as was the service."

Voordelen: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Nadelen: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."

Voordelen: "The food on Emirates is excellent, the cabin is classy and comfortable, and the plane is equipped with modern amenities such as WIFI and charging portals. The cabin crew were polished and professional and friendly."
Nadelen: "There were maybe too many announcements made throughout the flight."

Voordelen: "Nothing."
Nadelen: "My seat was changed after I had booked and paid for flight."

Voordelen: "Low fat meal was great! (the salmon one)"
Nadelen: "They broke my checked in luggage!!!"

Voordelen: "Selection of food, BIG toilets good service"
Nadelen: "The way the head phones was taken and the Blanket. It was rought."

Nadelen: "When it is a very full flight and every seat is needed, the space for passengers is very tight."

Voordelen: "Good service good leg room swift boarding and off boarding"

Voordelen: "Entertainment great."
Nadelen: "Scratch on screen. WiFi stopped intermittently and too early at end of trip. When disconnected, the 30 minute free allocation kept counting down to zero minutes."

Voordelen: "Great crew & good complimentary food"
Nadelen: "More seat pitch"

Voordelen: "Great service in 1st class"
Nadelen: "All good"

Voordelen: "The crew was so friendly"
Nadelen: "Everything is so smooth in my flight!"

Voordelen: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Nadelen: "Maybe just change the quiche. Very dry"

Nadelen: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Voordelen: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Voordelen: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Nadelen: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Voordelen: "Crew was great"
Nadelen: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Voordelen: "A nice crew n my seat next to me was empty so I can sleep well..."
Nadelen: "Maybe give every passenger a bottle of water..."

Nadelen: "45mn late"

Voordelen: "Cabin cleanliness isgood"
Nadelen: "Food is bad"

Nadelen: "Food is bad"

Voordelen: "Swiss quality, punctuality and reliability."
Nadelen: "No negatives."

Voordelen: "Reliable, modern cabin, nice crew"
Nadelen: "Some more music choices would be nice"

Nadelen: "Having no entertainment in the flight"

Voordelen: "Nice cabin, clean . Friendly crew"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "It was so hot on the (delayed) flight"

Voordelen: "Service and Aircraft B777"

Voordelen: "All good, just perfect and friendly crew. Great aircraft (B777)"

Voordelen: "Swiss Lounge, food excellent."
Nadelen: "everything was very good"

Voordelen: "Friendly Crew , modern and spacious aircraft B777"

Voordelen: "The length of the flight"
Nadelen: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Voordelen: "Good flight"

Nadelen: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Nadelen: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Nadelen: "Delay"

Voordelen: "Professional service"
Nadelen: "Lounge in Dublin poor"

Voordelen: "Service"
Nadelen: "All was great"

Voordelen: "Fully reliable"

Voordelen: "not enough room, everything hastily delivered"

Voordelen: "good entertainment system, modern aircraft , friendly and competent crew"

Voordelen: "Everything was fine"

Nadelen: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Voordelen: "On time, good service, nice crew"
Nadelen: "Tight space for legs when chair is in flat setting"

Voordelen: "Smooth, on time flight"

Voordelen: "Great"

Voordelen: "Friendly crew, clean flight"
Nadelen: "Charged 45 SF (about $50) to check 1 bag"

Voordelen: "Great entertainment system"
Nadelen: "Leg room space was a bit restricted compared to what I am used to"

Voordelen: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Nadelen: "Very long time to board which resulted in flight leaving late"

Nadelen: "1h45 departure delayed with no compensation."

Voordelen: "punctual and friendly enough staff."
Nadelen: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Voordelen: "It was comfortable."
Nadelen: "No entertainment."

Voordelen: "Food was great."
Nadelen: "No USB. Entertainment was so-so."

Voordelen: "Aircraft clean, staff friendly and efficient"
Nadelen: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Crew handled it well"

Voordelen: "Boarding that’s all."
Nadelen: "Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome."

Voordelen: "Food and entertainment"

Voordelen: "M"

Voordelen: "Everything"

Nadelen: "It took around 15 minutes for airplane to park and I was very near to loose my second flight, if my second flight had not delayed I would have loose it totally."

Nadelen: "The food was a little rough"

Voordelen: "Crew was below average,seats was horrible"
Nadelen: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"

Voordelen: "Smooth service"
Nadelen: "The dessert. Change it from always service mousse"

Voordelen: "Courteous and helpful crew"
Nadelen: "My seat was broken. Entertainment system was non responsige and expressly slow. Couldn’t hear anything from the earphones."

Voordelen: "It was so smooth. Crew was so nice. Food was delicious. Airplane was so comfortable."
Nadelen: "Nothing"

Voordelen: "Food and service better than typical international carrier."
Nadelen: "Nothing stands out - so basically no comment."

Voordelen: "I got upgraded to business class, only the fourth time in 60 years flying!"

Voordelen: "Excellent service, onboard catering and transit facilities."
Nadelen: "No complaints."

Voordelen: "I did like the food, very nice stuff."
Nadelen: "I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space"

Voordelen: "On time."

Voordelen: "The flight attendants were amazing. The entertainment. And the comfortability"

Voordelen: "Quality of Service"
Nadelen: "-"

Voordelen: "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Nadelen: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."

Voordelen: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Voordelen: "Flight was on time and seating spacious."
Nadelen: "Preboarding seating was rather limited and the food basic."

Voordelen: "Went smoothly!"

Voordelen: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Nadelen: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."

Voordelen: "Great entertainment, headphones, booze and food"

Voordelen: "All good"

Nadelen: "When I arrived in Lagos my luggage did not show up and I had to arrange everything including a private pick up and courier service and I had to pay for it all and got it 6 days later and the 180.00 naira which was in the luggage was stolen."

Voordelen: "Flight attendants are professional and efficient, and the aircraft is clean and has an excellent entertainment center for all passengers."
Nadelen: "Rows are too close, with my knees pressed against the seat in front of me. That is misery for the 10-hour flight from Chicago to Istanbul. We had a much better experience when we flew Turkish Airlines a few years ago. Sad!"

Voordelen: "the crew were great clean cabin"
Nadelen: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Voordelen: "Always love THY's customer service!"

Nadelen: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."

Voordelen: "Nothing"
Nadelen: "They lost my baggage. And i have all my medicine in it."

Voordelen: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Nadelen: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"

Voordelen: "Friendly crew. Good food."

Voordelen: "Nothing."
Nadelen: "Missed the flight bc they changed the gate for the flight without making any announcements. Told me I could pay a penalty fee in excess of $450 to be out on another flight even though same flights to Amsterdam where currently $213 online. When I told them about the price of the tickets online, the response of the customer service agent was "yeah, sometimes the penalties are high". He didn't do anything to try to help. The entire Turkish airlines team at IST is the biggest joke for a customer service team I have ever encountered in any line of business. I have never met a group of "professionals" that are so unprofessional, rude, void of empathy, and overall customer service knowledge than the turkish airlines team at IST. I will never conduct business with Turkish Airlines again and will ensure all my friends, family, and colleagues try their best to avoid them too."

Voordelen: "Everything was great."
Nadelen: "na"

Voordelen: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."

Voordelen: "Turkish staff places the comfort and convenience of their passengers high on their priorities. Crew is friendly and efficient, very helpful. I preferred it over my Emirates experience"

Nadelen: "2 hour departure delay."

Voordelen: "The food was amazing."
Nadelen: "The inflight entertainment didn't work on one of my flights."

Voordelen: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."

Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Voordelen: "The best"

Voordelen: "The crew was extremely polite and pleasant. We felt welcomed and taken care off."
Nadelen: "It was an old plane and it was not possible to see the tv monitors."

Voordelen: "Spacious, nice, friendly, I didn't eat the food because I have dietary restrictions but it looked good."

Voordelen: "Food."
Nadelen: "Lousy boarding, we were standing on the bus for a long time, in front of the not ready airplane. Entertainment was bad, the sound plugs didn't work properly, the movies kept breaking off. Not a standard we were expecting at all :("

Voordelen: "enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable"
Nadelen: "Took a while to board the plane a lot of standing around it seemed for no reason"

Voordelen: "I flew Paris -Hong Kong(round trip) with transfer in Istanbul and overall everything was ok. The in-flight service was great, food was very good and their fleet seems quite new and clean."
Nadelen: "Thw only aspect I didn't like was the fact that our flight from Istanbul to Hong Kong was delayed and that is not a big problem,flights gets delayed all the time. But the attitude we got from the ground staff in the airport was a big problem. We got to the customer service counter to get further information about the flight and nobody was giving us any information.Not even an apology for the fact that we waited for 3 hours in an airport at 2 AM. Everybody seemed so bored,that they barely spoke 3 words.They offered us a voucher at Burger King, but we couldn't order anything from the menu,but the simplest burger. We just expected a bit more from an airline that has somebody dressed as a chef on-board while serving the in-flight meals."

Voordelen: "N/a"
Nadelen: "Crew member wanted me to move my seat up so the passenger behind me can have more room. The person in front of me had his chair pushed all the way back, what the hell was the crew member thinking? I still did not move my chair and argued with the female crew. Crew members do not treat everyone equally. I asked for functioning pair of headphones and water, crew members never brought them to me. Responded by saying yes, BUT never brought it to me. I noticed crew members treated children and Turkish passengers first. I'm Chinese and flew Turkish airline- I felt the discrimination. Never traveling with Turkish airlines AGAIN."

Voordelen: "Nice food, movies to watch, direct flight on time, what else to ask for"

Nadelen: "I am 200 cm tall and nobady ask me if wanna sit exit door .. some people 160 and 170 were there ..please next time to put tall people there .."

Voordelen: "Movies and meals"

Voordelen: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Nadelen: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Nothing"
Nadelen: "Every thing, from the crew attitude to the food to the entertainment and comfort."

Voordelen: "The crew was great,we had the last seat."
Nadelen: "Better seats,better food."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Nadelen: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."

Voordelen: "Crew was super professional and friendly !"
Nadelen: "Little to no overhead cabin room to stow by my bag so had to place under my feet."

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Seat super comfortable!"
Nadelen: "Food service could've been better"

Nadelen: "Flight was delayed"

Voordelen: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Nadelen: "Not much to say."

Voordelen: "Friendly and cheerful crew. Very generous with the drinks."
Nadelen: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."

Voordelen: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Nadelen: "Had to wait in tarmac forever from Frankfurt to Florence"

Nadelen: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Voordelen: "The flight attendants were wonderful."
Nadelen: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Nadelen: "Guy beside me was always sitting to his friends."

Voordelen: "Online check in, easy to board. Flight was on time."
Nadelen: "I wish there was a vegan option for the food/snack onboard."

Voordelen: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Nadelen: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."

Voordelen: "The crew was friendly, offered plenty of food and drink. Very enjoyable flight."

Nadelen: "Flight was delayed"

Voordelen: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."

Nadelen: "I have no flight to connect to."

Voordelen: "Clean, modern plane"
Nadelen: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"

Voordelen: "Very attentive, friendly and multilingual crew, frequent offers of food/drinks, good selection of movies"
Nadelen: "More a problem of the San Francisco airport than the airlines, but getting through passport control/customs involved multiple VERY long, slow-moving lines with very few people working to process the crowds. Then, even though my bags were checked all the way through to my final destination, I had to pick up my luggage and re-check it, and go through security again--and that also seemed poorly organized and/or short-staffed."

Voordelen: "Easy boarding. Nice crew. Good leg room"
Nadelen: "The seat was so hard and my seat back was broken so I could not recline. I paid extra for these seats and it was not comfortable."

Voordelen: "The seats are comfortable and the plane was clean and well-presented."
Nadelen: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Voordelen: "The entertainment choices were excellent and the service never stopped. The plane was comfortable and the bathroom clean. There was some turbulence, but that is not the fault of the airline, nor did it really bother me."
Nadelen: "There was a snarky attendant, but not all of them were that way."

Voordelen: "Everything except that cookie!"
Nadelen: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "seating is very cramped when the plane is full"

Voordelen: "If you want to improve you need more staff to service massive numbers of travellers."
Nadelen: "Most of it okay except add more toilets or arrange a proper way to deal with large numbers of travellers"

Voordelen: "Round trips from FRA to DME were great. Round trip from SFO to FRA was okay. It's time for United Airlines upgrade planes."
Nadelen: "United Airlines needs to upgrade its planes."

Voordelen: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Nadelen: "nothing"

Voordelen: "Flight itself ok"
Nadelen: "Three gate changes. Finally herded us into a holding area to bus us 100 yards to the plane. After carefully having small children and special needs go first into holding it was a free for all to get to the bus."

Voordelen: "The airplane was clean. Lots of storage space."
Nadelen: "The entertainment screens in our row of seats were not working. The crew did find seats we could move to if we wanted to watch movies. Made two phone calls to the airline prior to my scheduled trip to attempt a seat upgrade but they told me I would have to do this at the airport where of course no upgrades were available"

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Crew"
Nadelen: "Seat was very narrow"

Voordelen: "Updates form Kayak were much better than any info from Lufthansa"
Nadelen: "Overbooked. Offering € 250 to stay. Serious delay"

Voordelen: "flight was on time and the crew was wonderful"
Nadelen: "Plane was"

Voordelen: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Nadelen: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

Voordelen: "on time, many toilet rooms available. not too much noises from other passengers."
Nadelen: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."

Voordelen: "I did Bangkok - Bogota and my bag was checked to my final destination. They have a 1 stop way to get to Bta, very convenient. Flights on time Nice meals"
Nadelen: "Low bag weight allowed, I got only 23 Kilos even it was such long way"

Voordelen: "We got there"
Nadelen: "Had to get a replacement plane when the first one had issues."

Voordelen: "The food was ok"
Nadelen: "There was no way to check seats or gates ahead of time."

Voordelen: "The staff was quite good and they knew how to treat passengers well."
Nadelen: "Not really anything to complain about."

Voordelen: "Nothing"
Nadelen: "Luftansa gives up and goes out of business."