Vind goedkope vluchten van New York naar Nederland

Voordelen: I got a seat with more leg room and it was much more comfortable

Nadelen: Boarding was a bit frantic because of the lines at the airport for customs

Voordelen: More leg room

Nadelen: No movie or entertainment

Voordelen: The staff was friendly.

Nadelen: This is a really basic airline, without creature comforts. No food or drinks are included, and what is for sale on board, is overpriced. The regular seats are really tight, don’t expect to stretch your legs.

Voordelen: Nice newish planes. Competent but basic service in the air. Nice air crew.

Nadelen: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Voordelen: The crew was very courteous and kind. It made the long flight so much easier even with being pregnant.

Nadelen: The seats could be more comfortable, but the blankets and pillows helped.

Voordelen: Nice clean comfortable plane with plenty of entertainment options.

Nadelen: Found it much too warm in the plane

Nadelen: the pizza I had to pay for was cold, soggy, and dreadfully tasteless

Voordelen: When I booked my Economy Light fare from Denver to Paris, I was expecting a trying experience. But to the contrary, I found the entire trip to Paris and back enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful.

Nadelen: Short answer: Nothing. Icelandair is my new favorite low-cost airline for trips to Europe.

Voordelen: The boarding process was smooth and started early enough to allow everyone time to get settled.

Nadelen: 20 hours of flying and there was no food or even a cup of water included. It was not clear when I booked my flight that I would need to book meals in advance, or purchase at inflated prices on the plane.

Voordelen: Everything went well ... very nice people work for Norwegian Air

Voordelen: Seats had plenty of room.

Nadelen: It could have been explained that carry on bags would be weighed, also neither food nor snacks were provided on a 6 hour flight. Crew did not even offer water.

Voordelen: Pilot amazing, crew pleasant

Voordelen: Im stuck in London due to flight delays. I will never book with kayak again. I am so fed up with travel ticket i booked with kayak

Voordelen: Very clean cabin, crew efficient and friendly

Nadelen: The sweet pastry is horrible, please bling back the cheese sandwich/ or similar.

Nadelen: Food was OK, could have been better.

Voordelen: Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!

Nadelen: entertainment sound

Nadelen: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Voordelen: Excellent food and crew

Nadelen: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.

Voordelen: Crew amazing and seat comfortable

Nadelen: Overall is good

Voordelen: Allow guitars on board.

Nadelen: Messy check-in and boarding.

Voordelen: Quick check in Check in staff at Changi was helpful. Quick boarding

Nadelen: One of the crew members literally threw the water bottle at me when I asked for it. Lack of courtesy.

Voordelen: Efficient service and boarding

Nadelen: Really old plane with questionable maintenance

Nadelen: Overhead space on plane was very limited.

Nadelen: Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that.

Voordelen: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.

Voordelen: Seat ok typical. Non busy flight lots of room

Nadelen: Food was poor

Voordelen: The crew very nice and helpful

Nadelen: I was assigned a seat on the last row of the plane--these not only don't recline, but it feels as though they push you forward. Also, the engine sound was so deafening with such intense vibration that I was unable to hear the flight attendant speaking to me from 2 feet away, much less anything overh

Voordelen: I was seated in economy comfort. Compared with Delta's Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline.

Nadelen: The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?

Nadelen: Good

Voordelen: Like the overall KLM experience

Nadelen: Food could have had better quality and the stewardess served it all at once versus in the various courses.

Voordelen: Amazing crew

Voordelen: absoluut geen klachten

Voordelen: Being fed was amazing and watching free TV was great!

Nadelen: I wish there were personal fans because it got uncomfortably hot sandwiched between people

Voordelen: Very happy with my choice of this AE LIGUS Comfortabke seats and great crew Love it

Voordelen: The crew was as amazing as they were 9 years ago when I flew Aer Lingus. The plane was very clean and comfortable. The entertainment that we could choose from very good. Something for everyone was provided.

Nadelen: One thing that I would like to see improved is for the announcements to be spoken slower than they were. The announcements were so quick that I could not understand what was being said. This should be an easy fix so I have no worries .

Voordelen: Yes

Voordelen: Friendly people, plenty of food on the plane..

Voordelen: rebooked onto another flight due to missing connecting flight in london

Nadelen: Delayed, twice!

Nadelen: Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/

Voordelen: Crew very pleasant, professional and friendly.

Nadelen: Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens.

Voordelen: WOW airlines canceled my flight and won't refund my money

Nadelen: WOW airlines canceled my flight and won't refund my money

Nadelen: The plane was very noisy and uncomfortable but I guess that’s what you get for lower budget airlines.

Nadelen: Didn't take the flight. Wasn't allowed to cancel.

Voordelen: Cheap price but hefty baggage fee and uncomfortable plane. Accommodated me with a hotel room at the Hilton and a buffet voucher for 3 meals a day. This was very nice of them to do since my flight from Gatwick to Iceland and then to Baltimore, MD wad cancelled many times due to a snow storm in Iceland.

Nadelen: Uncomfortable plane. The plane was delayed for over a week so I cancelled my ticket and booked it through another airline. When speaking on the phone with WOW staff I could barely understand what they were saying because most staff I spoke with had very poor English.

Voordelen: I liked the upgraded seat on the first half of the journey but not the fact that I didn’t get the same seat on the second half without any apologies or attempts to make up for their faults.

Nadelen: They could have properly trained customer service against instead of maladjusted robots who show zero sympathy for their passengers concerns. I will never fly this airline again.

Voordelen: Nothing

Nadelen: Poor customer service

Voordelen: Nothing!

Nadelen: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!

Voordelen: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Nadelen: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Voordelen: crew

Nadelen: food screens

Nadelen: Good food, on time and semi comfortable seats

Voordelen: Crew was great. Flight was on time. Overall excellent experience.

Nadelen: On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better.

Voordelen: Nice plane, about the best in-seat entertainment options I've ever encountered.

Voordelen: The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good.

Nadelen: It’s a small thing, but it’d be nice to have more variety of movies to choose from.

Nadelen: Haven’t got there yet!!

Voordelen: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Nadelen: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Voordelen: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Nadelen: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Voordelen: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Nadelen: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Voordelen: In flight staff was friendly.

Nadelen: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Voordelen: No frills budget carrier, mostly exactly as I expected.

Nadelen: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Voordelen: The crew was professional

Nadelen: On a 10 hour flight they don’t even offer free water. Fairly chintzy

Nadelen: Tiny, tiny seats. Charged 80 euro for a bag that was only 4 kilos over the weight limit. Did not tell me how much that charge would be and there was plenty of space in the overheads for that bag. This is a BUDGET airline and will charge you for anything. Never flying again.

Nadelen: They didn't even serve water in a 7 hour flight if you didn't order a meal.

Nadelen: You must arrange for checked baggage and meals on the website at least a day before the flight, or pay $100 per bag at the airport and be left without food or water . Only saved by buying small snacks and water on board.