Hotels in Adeje

Voordelen:: Het ontbijt was MEGA TOP. daar keek mijn vrouw elke dag naar uit. je kon er echt alles eten. niet normaal. ondanks de drukte, niets van gemerkt. de bediening ging snel en was heel vriendelijk

Nadelen:: Ik kan niet direct iets negatiefs vertellen.

Voordelen:: Het ontbijt was zeer goed. Locatie viel wat tegen, weinig belevenis in directe omgeving.

Voordelen:: Beautiful hotel and loved the private beach. The restaurant staff was very friendly and professional. Great breakfast. Had an early check in which was nice as we arrived early. Was surprised they did not take the chance to upgrade more rooms as the hotel was half full. As I am a huge Hard Rock fan worldwide I would consider giving it another try but this stay was sadly not worth it, perhaps partly due to the circumstances.

Nadelen:: The pool staff was very friendly...too each other. They seemed to be too occupied chatting and having fun to take notice of the hotel guests. Constant line to the bar, while the staff chatted and laughed in Spanish and a strangely long wait for the simple food at the snack bar (nachos, already baked pizza pie ect). Since I am well familiar with the beautiful cocktails Hard Rock usually makes nd the ones I had seen from other guests was just a simple liquid in a glass I asked for their most good looking/Instagram worthy cocktail so I could post a nice picture and help promote the hotel. After a few minutes trying to explain it (he spoke limited english) he gave me a cocktail with 1 orange slice and 1 pineapple slice.. no picture was taken. With the Corona virus in full swing world wide the staff was still asking for your card in hand to insert it into the cash machine.. completely irresponsible given the circumstances, definitely would have like to see better safety procedures. For a 5 star hotel I would rate the staff a 2 star, very disappointing and not worth the money. Dinner buffet was ok but the food not very tasty.

Voordelen:: De uitstekende beach club met verwarmd zwembad / aqua gym, leuke muziek & dagelijkse instrumentale begeleiding, lekkere lunch, bediening aan het zwembad Live muziek bij het onbijt, nespresso koffie, vriendelijke & vlotte bediening. Apart kinder zwembad( zo kunnen de kinderloze volwassen op hun gemak pootje baden).

Nadelen:: Tis maar muggenziften maar bon : *Relatief weinig fruit aan het ontbijt. *Platinium kamer geboekt maar dat was een adjoining room die weliswaar leeg was maar toch geen leuke eerste indruk en elke dag een kans dat er iemand in komt. * ik heb graag 2 handdoeken aan het zwembad

Voordelen:: Good staff, good facilities and the food was also quite good.

Nadelen:: We had a family of 7 staying in 3 rooms one of them was a duluxe suite which was quite dirty on arrival, phones in the rooms didn't work, jacuzzi bath took over an hour to empty and made a loud screeching noise while doing so, wifi worked on and off and electricity cut out more than 20 times over 5 days then other small things like lamps broken etc. We had also paid half board but on a few occasions we were embarrassingly asked to pay for dinner in front of other guests because they had us down for b&b. So over all I think I paid over the odds.

Voordelen:: The room was great, the breakfast was amazing and theres so much to do.

Nadelen:: Leaving, we leaving after 7 days but you need 10 days min to really get into everything.

Voordelen:: Mooi hotel. Decoratie, jonger publiek

Nadelen:: Net iets teveel hard rock muziek, maar dat was uiteraard te verwachten. Geen relax pool zonder muziek of rustigere muziek

Voordelen:: Prijs/kwaliteit

Nadelen:: Teveel Engelsen ... met all-in

Voordelen:: Lobby, zwembaden, buitengedeelte

Nadelen:: Elke avond muziek, een optreden tot 23u

Voordelen:: Vriendelijkheid van het personeel

Nadelen:: Niet goedkoop

Voordelen:: We took our two daughters here for a few days and they had the best holiday. The pools are the perfect set up, with a shallow splash pool right next to a playground and two other pools for older children. All the pools were heated which was a bonus. The rooms were modern, clean and spacious. Great food choice and entertainment. And lovely views from the balcony. Couldn’t recommend this hotel enough.

Voordelen:: When we finally did get checked in we got an upgrade for the inconvenience

Nadelen:: Check in took up to 1 hour!

Voordelen:: Pool area free pool towels breakfasts rooms

Nadelen:: We were happy with our holiday at this hotel

Voordelen:: In general the property was well maintained, very clean and staff were helpful. Been Tenerife many times mainly round the newer Adeje hotels but you can not beat this for location . Excellent shops , superb beaches and extremely good reasonably priced restaurants all on your doorstep .

Nadelen:: If I have to pick holes would say not very well insulated regarding the walls . If the tv up a bit loud next door ect you can hear it, but generally quiet after 12.

Voordelen:: Dining room and personal room very good.

Nadelen:: Better WIFI,

Voordelen:: Very clean

Nadelen:: A toilet brush

Nadelen:: Hotel looking old but still good and in an excellent location.. Some of the staff were miserable

Voordelen:: De ligging aan boulevard.

Nadelen:: Entertainment (zoals spinning en aquagym etc) alles met keiharde muziek en geschreeuw van enthousiaste leaders. En dat allemaal voor een handjevol deelnemers (5 voor spinning).Het gros van de badgasten ergert zich hieraan.Dus ga hier niet heen en ook niet naar Conquistador H 10 want daar krijg je de bingo in 3 talen te horen. Wij komen niet meer in hotels met entertainment.

Voordelen:: De locatie is super. Mooi groot zwembad.

Nadelen:: Alles aan de kamer moet grondig gerenoveerd. Super ouderwetse badkamer. Van een hotel met 5 sterren mag je verwachten dat er koffie en thee faciliteiten zijn, maar die ontbreken! Totaal geen informatie over de lock down vanwege coronavirus.

Voordelen:: Ligging AAN strand. Super de luxe. Architectuur buitengewoon. Rond model.

Nadelen:: Geef inloopdouche.

Voordelen:: Amazing pool and locations extra large beds overall lovely

Nadelen:: Nothing

Voordelen:: Location was ideal room could have had a little bit of sunshine did not use the pool but it looked okay

Nadelen:: nothing for our purpose it was good

Voordelen:: The area.

Nadelen:: The breakfast.

Voordelen:: Locatie en verblijf zijn excellent. Maaltijden, zowel ontbijt als diner zijn prima. Het ligbad zou een "inloopdouche" kunnen zijn. Beter en veiliger voor oudere klanten. Automatische mengkraan zou handiger zijn.

Nadelen:: Inloopdouche i.p.v. een ligbad. Voor ouder wordende mensen is dit handiger en veiliger. Automatische mengkraan is geen luxe vandaag.

Voordelen:: Comfort and clean, excellent food.

Nadelen:: The sun came late on my balcony

Nadelen:: Het geluid van het hotel naast iberostar (denk airco op het dak)

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Great breakfast - very good selection which would suit even the fussier of eaters. The pool was very nice - especially the temperature. The staff were extremely friendly and helpful. Great selection of fitness and entertainment throughout the day.

Nadelen:: The room was slightly small - the wardrobe was very small so would be a problem if there's 2 of you.

Voordelen:: Great reception staff. Carl was particularly helpful. Delicious breakfast with loads of healthy options like dairy-free milk, a wide range of fresh juices plus chlorella, spirulina etc Comfortable bed, nice pool with shallow as well as deep ends. Nice to have Pilates poolside each morning. Good location close to the main beachfront strip.

Nadelen:: Noise. I requested a quiet room however the gap under the door is quite wide so you can hear any conversations in the hallway like they were in your room. Plus there was quite a lot of noise by the pool in the mornings with garden upkeep and general maintenance. Also there is a bar nearby that plays live music very loudly in the evenings so if you are an early(ish) to bed person like me it's not ideal. Loungers are all lined up in rows and feel like they are on top of each other so if you are near any smokers, it can ne annoying and frustrating to have to move multiple times to avoid them. I've stayed in quite a few 5 star hotels and while the breakfast buffet is definitely 5 star quality, I didn't feel the value for money ratio was on point for me.

Voordelen:: Zeer variërend eten

Nadelen:: Niks

Voordelen:: The entire place was just beautiful and arranged with so much detail. The staff was very attentive, sensitive, polite and friendly with everyone. The pool area and Beach Club were very relaxing places. Exercising in the gym with that fantastic view of the ocean was a unique experience.

Nadelen:: Maybe some music at the bar after the entertainment? Would have been a bit more inviting to stay just a little longer.

Voordelen:: We had upgraded to Club which was great as it gave you a more exclusive holiday , with access to Bali Beds & an area where you could help yourself to drinks & nibbles most of the day. The food was a very good quality & plenty of it with good friendly staff catering to any need you had. The pool on site not huge but ok with another pool down by the sea which is public as well. All staff whether in the restaurant , cleaning your room or anywhere else are a credit to this hotel.

Nadelen:: There really wasn't anything we disliked about this Hotel as it was in a great location with , lovely palm/date trees & other greenery all around the complex & a beautiful of the ocean.

Voordelen:: The variety provided at breakfast was unbelievable- most types of fresh fruit, cereals, bread, cooked food and pastries. We selected the bigger room and we were very glad, The bathroom was really spacious with bath, shower and toilet all separate. The grounds were really nice with a series of pools surrounded by palm trees and flowering shrubs.

Nadelen:: The staff on reception in general were good on arrival and for the most part on other occasions but some weren't that friendly on other occasions.

Voordelen:: The location, pools and the restaurants which were excellent and offered a wide variety of food.

Nadelen:: Our room was very disappointing. Despite staying at this hotel on several occasions we felt that on this occasion we had been put in a room which was rather neglected - broken wardrobe doors, no table, rather grubby walk-in shower floor with a leaf sprig in a vase and a minute balcony with weeds growing instead of plants/flowers. A shame as it let the hotel down as a whole.

Voordelen:: Beautiful hotel,staff lovely, close to everything, will definitely go again in future

Voordelen:: Excellent in every way

Nadelen:: Nothing

Voordelen:: staff friendly and helpful. Outside area well maintained.

Nadelen:: Club receptionist could be friendlier and more curtious on arrival.

Voordelen:: Heerlijk. Ontbijt, mooie kamer, mooie badkamer, in een woord prachtig. Vriendelijk en behulpzaam personeel.

Nadelen:: Eigentlijk niets

Voordelen:: The hotel style is beautiful and in a great position. Bed was very comfortable

Nadelen:: Room is quite tired and needs updating. Food in Italian restaurant was poor quality. There was a burst pipe when we were there and when the water came back on, it was brown, but we were not given information on whether it was drinkable until we phoned reception who said it wasn’t. No parasols on Club terrace. It was too hot to sit in the sun so we took a drink and snacks back to our room. We received a letter telling us not to do this which was quite rude considering the circumstances. Ate at the Argentinian restaurant which was nice but very expensive. Have eaten previous in Las Rocas, which was very poor.!This should be a top class hotel but your restaurants let it down. Most of staff very pleasant, but not all. This is our second time visiting and I’m very sad to say that it will probably be our last unless there are significant changes

Voordelen:: Breakfast was excellent, pool area also excellent. However the restaurant Las Rocas although very nice was mildly disappointing.

Nadelen:: All good.

Voordelen:: The hotel is very clean and the staff very friendly. The food was excellent and location perfect.

Voordelen:: Zalig ontbijt, vriendelijk personeel. Kamers worden elke keer netjes verzordg. Uitstekend verzorgde bars over het volledige complex. Zwembad en beachclub waren fantastisch.

Voordelen:: Buffetten uitgebreid en goed verzorgd. Zwembaden schoon

Voordelen:: Prima ontbijt met veel keuzes. Geldt ook voor het avondmenu. Goede Gym. Goede zwembaden.

Nadelen:: Beden waren wel erg groot. 2 x 1.40 meter.

Voordelen:: The reception staff were good and helpful

Nadelen:: The food, mostly not warm enough

Voordelen:: Hotel fab. Lovely big room.

Nadelen:: No fault of hotel but to help with measures against the spread of Covid 19 all facilities, pool areas closed and guests told to stay in rooms.

Voordelen:: We had an amazing week at this lovely hotel. Best Jacaranda is a large hotel, yet it doesn't feel crowded due to the many swimmingpools and several relaxing areas. We loved the fact that it's very clean, our room was cleaned daily. We also enjoyed the breakfast and dinner in buffet style. Lots of choice, very tasty and fresh. I simply can't imagine how other people would complain about the food being repetitive and poor quality. Every evening there was a theme, we had spanish theme, mexican, italian, mediterranean, etnic/arabic and one gala evening. The highlight of our holiday was the heated swimming pool, absolutely amazing, the children spent a huge amount of time in the pool. We had a room facing the swimming pool at the 7th floor, and loved our view. The restaurant is big, which is something you can expect when you book a holiday in such a large hotel, yet each time we were able to find a table. The staff was friendly and hardworking. We have been to many hotels and Best Jacaranda is one of the best. Ignore the bad reviews, Best Jacaranda is a great hotel! We would certainly love to come back in the future.

Nadelen:: It's really hard to find negative points about this hotel. As mentioned by other guests, we were approached at least 8 times by the photographers at the restaurant as well as during day by the pool. After several polite no thank you, you would expect they would stop. We were also not very impressed by the surroundings, hardly any normal shops, only tourist shops or very expensive ones by Playa del Duque. This is of course not the fault of the hotel. We loved the Playa Fanabe beach though, very lovely beach. Also, hardly negative, the food was too good and too much choice, I gained 3 kg's during our stay :)

Voordelen:: Hotel was closing and the staff from reception was unfriendly

Voordelen:: Location is good.

Nadelen:: Hotel is tired, food ok, but nothing interesting. Not good value for the money, there’s much better places in Costa Adeje.

Voordelen:: De kamers

Nadelen:: Niks

Voordelen:: Het ontbijt en Dinner

Nadelen:: De lockdown , 5 dagen in Quarantaine maar daar heeft het hotel niks mee te maken .

Voordelen:: Good room and beds. Even the sofa bed. Had a wiew towards the mountains. Lots of food to choose from. Really good breakfast. Dinner had different themes every night. Spanish and Gala nights where really good. The gym was pretty small but adequate. Not so many free weights though. Just dumbbells. Animation team was nice and offered sports, games, aquagym and minidisco. Didn´t go to the shows at night. Poolarea is good and has pools for every age and taste. It is located on two different levels. The upper is calmer but has no heated pool. Didn´t stop my kids though. The lower is bigger and has one really warm pool. The pool bars are fairly good and serves lots of snacks (on the all-inclusive). Good attentive and serious life guards. There is only a short walk down to playa Fanabe, which is a really nice beach. Lots of restaurants, shops and activities there. We went on a dolphin/ whale safari with WhaleWatchTenerife.org. It was so amazing.

Nadelen:: The hotel and reataurant is really big and a bit unpersonal. The restaurant personel works hard, but at rush hours there are too few of them. The main (piano)bar has really slow service at night and the bartenders are not that good at mixing drinks either. The bar next to the restaurant is quicker at least.

Voordelen:: Managed to get sunbeds easily enough.

Nadelen:: One of the pools was shut down, the rooms were very tired and jaded as well as being unclean (requested a room move as the shower door was covered in scum). Got a room change but was still not up to the standard of a 4 star hotel and the fridge door was hanging off. Shower was old and trickled. The food in the restaurant was lukewarm (except for the food cooked by the chef in the dining room). One of the lifts not working properly. The towels we received for a 10 euro deposit were like old dishcloths and pretty threadbare.

Voordelen:: De ligging

Nadelen:: Dunne muren op de kamer waardoor je heel goed hoort wat de buren zeggen

Voordelen:: Geen pluspunten in vergelijking met andere 5* hotels.

Nadelen:: - nadat wij hebben ingecheckt werd ons met de vinger de richting van ons kamer aangegeven, het were dus even zoeken. - parking in het zand en stenen aan de overkant van het straat - tijdens rustig ontbijt ging men het gras maaien op 10 meter van de tafels - buffet: 1 ober voor 20-30 tafels, tempo van afruimen laag zo hoog de duiven hun voor waren - hotel is praktisch in twee gedeeld, een “exclusiever” gedeelte waarbij je de dichtssbezijnde zwembad kunt gebruiken en een restaurant deze zou 5* waard kunnen zijn. Indien je niet een “the level” kamer hebt geboekt dien je 5min naar de zwembad te stappen, daar kan je een diepgevroren pizza eten en een mojito zonder munt drinken. - ligstoelen zonder bijzettafels, je mojito of pizza kan dus enkel op de grond bewaard worden. - ect ect

Voordelen:: Deluxe kamer was mooi ruim en goed ingericht, alleen te hard bed. Ontbijt zeer uitgebreid maar veel te druk. Zwembad mooi maar te weinig ligbedden. De sportfaciliteiten zijn prima, dadelijks leuke verzorgde Pilatus en Yoga lessen.

Nadelen:: Beleid is veranderd, nu kwamen er veel bussen met toeristen waardoor de sfeer anders was. Het was ook heel druk en lawaaiig in het hotel, veel harde muziek, veel rijen bij het ontbijt. En helaas een oncomfortabel bed.

Voordelen:: Mooi zwembad,mooie tuin.

Nadelen:: We hadden een kamer voor mensen met een beperking waardoor de kamer super ruim was! Badkamer was dringend aan vernieuwing toe!

Voordelen:: Good food,

Nadelen:: Two days without water due to ongoing work, also we paid very good money for our room which was just average with no view and on Level 8 directly above the everyday 4am very noisy glass bottle recycling wagon, just kept getting woken up when this happened, I feel for anyone stuck above this

Voordelen:: leuke omgeving , voldoende wandelgebied ,leuke bouleevard

Voordelen:: Open spaces . Good pool , pool bar staff excellent

Nadelen:: Room was dirty on both balconies after sand storm . Should have been checked before we checked in . When reported still wasent done then I had to phone it in again . Jacuzzi was filthy and didn’t work . Staff asked to attend they didn’t bother . The buffet staff are horrendous / poor English / took 30 min to get a drink at dinner . Finished my food before a drink ! Was just generally a poor show all round . I understand the hotel was under pressure but when hotels across the road are fully functioning pools and try to explain to my daughter that this hotel is just slow at acting ... not 5 star either ... 4 star hotel 3 star food max .

Voordelen:: Very nice if you have the Level package, free drinks and snacks. The Level breakfast is nice and staff attentive. Warm pool, clean and organised. We would definitely go back to this hotel, however they could make it better with just a few tweaks

Nadelen:: Good hotel but these would improve it; • Life Guards need to actually watch the kids in the pool, they never even look at the pool never mind guard it • Kids shows could be in a better location and have a bar • Kids club should have a registration process and safety procedures. There none existent, your child could easy run off and no one would know, especially as the lifeguards dont watch the pool this is a huge danger

Voordelen:: Perfecte locatie met een zeer uitgebreid ontbijt

Voordelen:: Nice terrace with good views. Very nice bathroom

Nadelen:: We paid a premium for "the level". After one day the facility switched venues to an area which was unsatisfactory and less premium than the main restaurant. Good food but overall not great value for the money

Voordelen:: Both the breakfast and dinner buffets were great. The general atmosphere was relaxed. We liked the location above the main hotel complexes. Our room was spacious (Deluxe twin room) A short walk down to the beach. Easy access to mountains.

Nadelen:: We had to remind the reception once for the unmade room. During a couple of days, we didn't get any water in the middle of the day. It was, however, allegedly a general problem in that area, not dependent on the hotel, happened just after the bad sandstorm.

Voordelen:: Het ontbijt was zeer verzorgd, maar na een weekje was er nog wel geen afwisseling. Overal was het kraaknet !

Nadelen:: De prijs van de drankjes

Voordelen:: Ruime kamer, vriendelijk personeel. Uitstekend ontbijt. Super verblijf, zou zeker terug gaan

Nadelen:: Kamers beetje gehorig,

Voordelen:: The premises and building - nice decor and appropriate cleanliness.

Nadelen:: For the price and the rating (number of stars), the service didn't even match hostel property level. Some examples: -Breakfast staff arguing with each other screaming in front of customers eating -To my request of water as it had run out at the breakfast buffet table, the waiter replied, I'll put it back to the buffet and then you can go pick it up yourself - Absolutely zero grace, manner or politeness from waiting staff and no basic touches like napkins or coasters when ordering drinks - Before the end of the breakfast time, being told by the waiter that they already started cleaning the coffee machine so we could not have any, and also being told briskly to hurry up to finish eating -Our order was forgotten, or it took ages to be able to order or receive the order on several occasions -There are zero spa facilities accessible to paying staying customers, never seen this in a hotel -The sheets were only changed after 5 nights (this in a summer hot beach location) -I had to request shower gel twice at reception before I finally got it late at night after the cleaner forgot to place it during cleaning -When checking in, I was told that despite check in hour is 2pm, I might have to wait until the previous guest was ready (not the fact itself here, but how it was worded making me feel nos as important as a customer as the previous one) - For check out, we requested and were granted late checkout at 2pm. At 1.45pm I went to collect the luggage from the room, the key card had already been deactivated and had to go and request access at to the room where I had all my valuables. Then the cleaning lady was chasing me to get out to clean when we had a late check in granted - Constantly being talked to by condescending staff as I was a naughty teenage guest simply because I am young and not the average age of guests - 70 yo -Zero entertainment on the property ground except for a piano bar singer at dinner time 7pm (German dinner time that is, not Spanish)

Voordelen:: De kamers zijn ruim, comfortabel en met hele goede bedden. Heel fijn dat er er een aparte douchecabine was (met regendouche!). Het ontbijtbuffet is uitgebreid met veel vers fruit en sapjes. Het personeel is heel vriendelijk en servicegericht. Het hotel is binnen prachtig ingericht. Buiten zijn er op verschillend niveaus diverse zwembaden en terrasjes. Je zou hier zonder probleem dagen kunnen doorbrengen zonder het hotel te verlaten.

Nadelen:: Enig minpuntje is dat het hotel niet over een achteruitgang beschikt, dichter bij de boulevard, zodat je via de hoofdingang moet lopen. Het is niet ver, kleine 10 minuten, maar het is wel telkens even flink dalen en stijgen. Er rijdt overigens een shuttle voor mensen die slecht ter been zijn.

Voordelen:: Alles! 12j geleden dat ik hier was, maar het hotel is nog net zo netjes en het personeel nog steeds even vriendelijk! Tophotel!! De upgrade naar een villa was natuurlijk mooi meegenomen! Dank je vincci! Tot gauw!!

Nadelen:: Absoluut niks!

Voordelen:: Breakfast really nice and the staff all friendly!! Restaurants at night also very delicious.

Nadelen:: The swimming pool area is a bit crowded also the location is inconvenience.

Voordelen:: Spacious and clean room. Both bath tube and shower. Comfortable and huge bed. Good choice of swimming pools and peaceful pool area. Very delicious breakfast and dinner with enough variation. Every evening you have different theme dinner and live music. The staff was polite and nice. Alltogether we enjoyed peaceful and relaxed athmosphere without noise.

Nadelen:: Sofa in the room was not very comfortable to sit, needed pillows.

Voordelen:: We had a fab time here e stayed in a villa had booked a garden villa but on arrival we were upgraded to a two story villa with jacuzzi on the roof terrace could not fault the service from the staff at all they were very attentive . The villas were very comfortable the bed especially was amazing bests sleep iv had.

Nadelen:: Walkin up the hill from the beech lol (there is a shuttle bus we just chose to walk)

Voordelen:: De kamer met jacuzzi en de rust in het hotel

Nadelen:: De werken aan het zwembad

Voordelen:: Er was helaas niets dat ons beviel.

Nadelen:: Ongeveer alles viel ons tegen. Het is een oud, versleten hotel, slechte koffie, slecht ontbijt. personeel was over het algemeen niet vriendelijk, bed was versleten, zicht op zee betekent ook zicht op 10 andere hotels, drukke weg, etc 3/4 van de zwembaden waren ijskoud, en het verwarmde zwembad was dan weer véel te warm. kamer was vuil, massa's haren op de grond die er na 8 dagen nog steeds lagen. uitzinnig duur en totaal 5 sterren onwaardig.

Voordelen:: Prachtig hotel met alle faciliteiten en zeer vriendelijk personeel. Het buffet is uitgebreid en kwalitatief uitstekend! Wij komen er zeker terug!

Nadelen:: Geen

Voordelen:: Het personeel was heel behulpzaam. Het eten was heel lekker en de tuin met zwembaden was super. Ook veel ruimte op de kamers.

Nadelen:: Iets meer comfort. Wijn geblazen ontbraken op de kamers, het flesje wijn dat ons aangeboden werd uit water glazen drinken is niet zo tof.En alle dagen een flesje water op de kamer had ik ook graag gezien.

Voordelen:: Friendliness of the staff and size of the bedrooms

Nadelen:: Coronavirus!

Voordelen:: Everything .The standards are fantastic. Food in the dining room is great and service is outstanding.

Nadelen:: A little bit over officious with their rules around the pool and dining room dress code. Rules are great but must apply to everyone if you have them and be consistent. Seems to be one rule for some and not others.

Voordelen:: The room were kept spot on. The variety of food provided at the buffet was exceptional.

Nadelen:: That there wasn't enough entertainment for the children except from the mini club . The playground was only opened at certain times .

Voordelen:: It was luxurious just sorry had to cut holiday short through Coronavirus causing lockdown. Very well managed by Hotel. Thank You

Nadelen:: Nithing

Voordelen:: Heerlijk ontbijt, mooie ruime kamers, leuk zwembad.

Nadelen:: Plastic bekers voor wijn en Cava. En geen hard plastic, want dat was wel goed geweest.

Voordelen:: Mooie en goed uitgeruste kamers

Nadelen:: Te ver van de zeedijk

Voordelen:: The rooftop pool was fine and location was good

Nadelen:: Was not keen on being pestered by cleaners wen leaving and asked for sea view got mountains and very very noisy wiv deliveries indeed the hotel is defnately not 5 star overall in my opinion

Voordelen:: de vriendelijkheid van het personeel

Nadelen:: te veel nederlanders

Voordelen:: Far from a 5 star hotel.The H10 conquistador is a superior hotel

Nadelen:: Dated rooms,bathrooms terrible,cold food.3 star at the most.

Voordelen:: Hotel was clean and well maintained Breakfast was superb

Nadelen:: I didn’t like the layout of the hotel - for me it was too big and too difficult to find the elevators and when you did find them they didn’t go to the floor I needed.

Voordelen:: Every thing, all staff very friendly.

Nadelen:: Nothing to report

Voordelen:: Goed ontbijt, vriendelijk personeel

Nadelen:: Verouderd hotel, oude dekens met gaten in! Zeker geen 5 sterren waard

Voordelen:: We did not like this property at all. Every old and tired, unhelpful staff, dirty & basic. Do not take families to this hotel. Kids club had our daughter playing on a very dirty floor, when i complained they were not interested. We checked out early and asked for a refund for the days un-stayed, it was a no !! Breakfast was horrible, cheap ingredients & cold coffee. We seen cockroach’s all over the hotel and lots of people seem to be Ill. If I was to rate this hotel it would be 3 star, you have been warned.

Nadelen:: We did not like this property at all. Every old and tired, unhelpful staff, dirty & basic. Do not take families to this hotel. Kids club had our daughter playing on a very dirty floor, when i complained they were not interested. We checked out early and asked for a refund for the days un-stayed, it was a no !! Breakfast was horrible, cheap ingredients & cold coffee. We seen cockroach’s all over the hotel and lots of people seem to be Ill. If I was to rate this hotel it would be 3 star, you have been warned.

Voordelen:: 1. Entertainment staff were great and engaging. Kids have mini disco every night followed by shows or games/quizzes. As an example we did see snakes, Parrots, pray birds shows, there was a possibility to have your picture taken with the animals afterwards. Great kids definitely enjoyed these. 2. Heated pools for kid's and adults. 3. Food - caters for all. Breakfast has everything from continental to UK/ Irish. Lunch/dinner - always something to choose from fish, chicken, pork/beef. Only didn't like they over cooked brocoli and califlower and on second week every evening one of the meat dishes had too match salt in it and I mean a looot of salt (This never happened in first week though). We were greated also by a chef and he offered to cook for our toddler if we couldn't find anything he liked to eat. That was a nice offer we didn't took on though as he always found something he liked to eat from the buffet. 4. Location is great, close enough to beach and restaurants/bars.

Nadelen:: 1. For the first time in all my years of travel I have never encountered cleaning staff that cleans the room at around 2pm, if you travel with children who require naps this is not a hotel for you. 2. Also the dirtiest room in all my travels (hotel was clean itself just the room). You can forgive the run down hotel, but not the dust on the floors. What is the story of not washing the bedroom floor (just the middle of living room was washed ) or corners in both rooms, and not cleaning floor around units in bathroom. We left on purpose a small piece of tissue paper in one corner in living room in plane site of view to see if it will be brushed away. Noup two weeks later it was still there. Dust were rolling around the bedroom room by week two. 3. NO locks/ latch on entry door and room had 4 balkony sliding doors and all 4 locks were broken. I have a curious toddler and had to push table in front of the door to stop him getting out of the room. Dangerous for small kids, you have to keep an eye on them 24/7 once in the room. 4. Pool towel deposit 10e fair enough, but if you want that towel exchanged for clean one you had to pay 1e each time??? On all inclusive bases were normal towels are changed even when you have indicated that they don't need to be changed aka not on bathroom floor as suggested by hotel on their rooms information sheet. 5. Give BBQ restaurant a miss. We went to finish our meal in the regular buffet afterwards. It's just the same meat as butfet just cooked on grill with less side options to choose from. 6. LOUD - If you have children that go to bed before 11pm don't agree to stay in rooms that face pool and entry to the room is from the stage/ bar area. Very loud music untill them. We stayed in room facing street/ ocean view (loud during the night as they clean the street and collect rubbish during the night) and could still hear muted sound in bedroom from evening entertainment.

Voordelen:: The food and cleanliness, enough food choices for everybody. Excellent happy obliging staff. Have been to this hotel 4 times. Great value for money

Nadelen:: Evening entertainment . It seems to be better entertainment during the summer months. Good for kids though. Needs to be more suited for adults .

Voordelen:: Ontbijt is beste maaltijd

Nadelen:: Wij lagen op kamer aan het middenplein. Heel veel lawaai je kan in je bed meezingen met de animatie tot 23.00 en veel later nog veel lawaai. Voor middernacht moet je in deze kamers niet aan slapen denken. Minder als je er bent om uit te rusten Middag en avondeten kwalitatief minder en je eet omdat je moet. Slabar was het lekkerste

Voordelen:: staff very friendly place nice and clean

Nadelen:: pool bar not good enough drinks poor availability

Voordelen:: Not a good time to do a review. Obviously impact of actions due to coronavirus were significant. Hotel dealt with it in an appropriate manner but this meant we didn't have access to many of the facilities. Rooms still cleaned to a high standard, the rooms are budget but clean. Restaurant was slightly restricted but there was always something to eat but slightly repetitive. On the whole for the price it I feel is very good, positioned well for seafront and promenade walks.

Nadelen:: Television facility, previously they had bbc1 and itv. I assure you when your restricted to your room it would have have been nice to have. On this visit all English channels naff.

Nadelen:: Erg verouderd hotel . Geen 4 sterren waard . 'snacks' niet eetbaar..

Voordelen:: Plenty of food, quite Various, lovely Staff, animation team is brilliant and they make delicious mojito!

Nadelen:: Mould in bathroom, The pictures on booking are old and not showing the reality of current situation, the hotel needs refurbishment. In All inclusive you have to pay extra € 10 for parking per Day...

Voordelen:: Entertainment and pools

Nadelen:: Food set out of rooms

Voordelen:: Very well laid out, very clean, timely service, good food and drink, coffee is superb.

Nadelen:: Some staff rude.

Voordelen:: Ligging

Nadelen:: Bedden waren slecht. Vering kwam er bijna doorheen. Kraakte aan alle kanten. Liften waren gammel. Zelfs een keer vast gezeten. Ook zaten we op een uithoek qua kamer. Zeker met de storm was het niet fijn. De schuifpuien zaten los in de railing. Doucheslang was kapot. Gemeld en werd wel gemaakt maar alles was matig. Zeker voor het geld.

Voordelen:: Reasonable price for all inclusive

Nadelen:: 1 pool is freezing

Voordelen:: uitgebreid, constant aangevuld, geen lange "wachtrijen" verzorgd, enz.

Nadelen:: niks

Voordelen:: personeel zeer vriendelijk ,netjes lekker eten

Nadelen:: jammer niemand nederlands

Voordelen:: Goede bedden en prachtige douche, kortom alles was prima. Een echte aanrader

Voordelen:: Het hotel is goed gelegen. De kamers zijn mooi. Het personeel is zeer vriendelijk en attent. Het ontbijt en het diner zijn zeer uitgebreid. Ook de poolbar is een pluspunt!

Nadelen:: De koffie viel tegen en dat miste ik wel 's morgens bij het ontbijt. Maar dit is eerder te verwaarlozen.

Nadelen:: 1) couldn't find booking 2) took us to a double room when we clearly needed 3 beds with a 3 yr old 3) couldn't use any facilities outside on last 3 days because of smashed windows etc

Voordelen:: Ontbijt en diner

Voordelen:: Staff were all very friendly and helpful

Voordelen:: Great location, close to beach, plenty of shops, bars and restaurants nearby. Views from pool out to sea are lovely. Refurbishment has much improved communal areas of hotel. Excellent selection at breakfast, was pleased they had soya milk and other alternatives, lots of choice and decent quality.

Nadelen:: I wasn't very impressed with the room, it was pretty average, more like what you would expect at a 3*, it could be much nicer. Bathroom was dusty. It would be nice to have a kettle in the room. Such a noisy hotel! Bingo and games by the pool so annoying when trying to relax, music coming from entertainment until midnight every night. People noisy in corridors and doors slamming, noise proofing isn't great. People allowed to reserve sunbeds with towels at pool. Balcony didn't get sun at any point during the day which was a shame.

Voordelen:: Lekker glaasje bubbels bij aankomst. Groot hotel met de meest uitgebreide buffetten die ik ooit heb gezien. Het eten was heerlijk en elke dag een ander thema. De kamer was schoon en ruim genoeg. Het personeel was heel vriendelijk en persoonlijk. ‘S morgens en ‘S avonds lekker rustig buiten op het terras gegeten. Er zijn dekens aanwezig mocht iemand het koud krijgen. Onze huurauto kon gratis geparkeerd worden op het terrein.

Nadelen:: Helaas werden er handdoeken bij het zwembad gelegd om vervolgens pas in de namiddag van het bed gebruik te maken. Het zou prettig zijn als daar iets aan gedaan zou worden. De eetzaal is vrij rumoerig. In de omgeving van het hotel was het ‘S avonds niet heel gezellig.

Voordelen:: Great policy against single use plastic

Voordelen:: As it was our third time in Costa Adeje (all in 4 stars hotels ) we can cleary admit that this was the best experience so far. The hotel is spotless clean and offers great services: excellent meals (big variety with thematic gourmet evenings, plenty options even for people with certain dietary restrictions - gluten free, vegan etc), very talented and friendly entertainment team, helpful staff, clean pools and even a mini waterpark (great for kids and adults) etc. Also as a super plus, i would mention the excellent location of the hotel, just few minutes away from the beach, a big bus station where you can take the airport express bus, Siam Park and great commercial centers (ex. Boungaville Playa, San Eugenio - excellent prices and Mango outlet).

Nadelen:: Everything was great. But for the sake of this review i can suggest fastening the check- in at rush hours, house keeping services (one day they came only at 3 when we were resting) and increasing visibility of the activities schendule.

Voordelen:: Kregen upgrade naar prestige kamer. Prachtig hotel en kamers. Vriendelijk. Super uitgebreid ontbijt.

Nadelen:: Helemaal niks

Voordelen:: Eten heel goed

Nadelen:: Niets

Voordelen:: de lift

Nadelen:: kamer klein rotte airco zwembad alleen per trap toegangkelijk algehele staatgebouw slecht wisselende temperatuur douche

Voordelen:: Great value

Nadelen:: Nothing

Voordelen:: prima hotel; lekker ontbijt met net als lunch en diner veel keuze en goede kwaliteit; keurige kamer met goede bedden; vooral personeel viel op omdat ze altijd vrolijk waren en zeer bereidwillig; parkeergelegenheid bij hotel (was maar goed ook want verder is parkeren bijna onmogelijk

Nadelen:: niets

Voordelen:: De vriendelijkheid, de hygiëne en het heerlijke eten

Nadelen:: Beetje verouderde kamers

Voordelen:: Facilities were good but unable to use them due to lockdown for covid 19

Voordelen:: staff were fab, Food & drink was fantastic. Very clean place loved it!!!

Nadelen:: rooms a bit dated but understand its being modified

Voordelen:: All facilities close together in one area

Nadelen:: Having to carry suitcases up a steep hill as coach drop off is at the bottom

Voordelen:: The pool was lovely with no problem in getting a sun bed when required. The dinner and breakfast first class But on the cards indicating what was in the dish were seldom in english language also some more vegetables at dinnerOur

Nadelen:: Our balcony view . we stayed in room 442

Voordelen:: Eten is lekker. Personeel is vriendelijk.

Nadelen:: Veel drukte door dronken Britten. Te duur voor wat het is. Gedateerde kamers.

Voordelen:: Everything was great in this hotel facilities staff food pool location all fantastic only problem for me was no aircon in room

Voordelen:: Extremely friendly staff, very comfortable and clean rooms, and the all inclusive buffet was beyond all the expectations. Meal varies enormously, and the cuisine was heavenly. Service is professional and quick at the pool bar, and the staff offers various activities during the whole day.

Nadelen:: Absolutely nothing - one of the best holidays we ever had.

Nadelen:: Teveel Britse toeristen!storend aanwezig door veel alcoholgebruik

Voordelen:: Alles uitstekend.

Nadelen:: Nihil

Voordelen:: Zwembad. Restaurants. Tuin

Nadelen:: De handdoeken die al vroeg aan het zwembad gelegd worden

Voordelen:: Breakfast was fine . Staff very pleasant- Bar -excellent staff and highly professional *****

Nadelen:: Pool bar service poor. Pool beds occupied by people not using them. Very irritating. No dress code in pool restaurant. - unappetizing . Staff to scared to enforce rules. Both restaurants well below standard. Very disappointing. Menu description wrong.

Voordelen:: The hotel was in a very nice area and we could walk to Playa del Duque or La Chalet for dining in the evenings. The pool area was excellent as well as the public area such as the breakfast room and the bar. We where also very happy with our new room after upgrading to a bigger room with big balconies and beautiful sea view. All the surroundings where great, service was really good and staff was very friendly.

Nadelen:: The superior room we were given was not up to our standard so we had to upgrade without being given any discount. The room was small and so where the balconies. Thereof, trees where shading the balconies so we decided to upgrade our room and we where very pleased with the new room we got. We got a little disappointed that they charged us full price for the upgrade even though the first room we where given was not up the the standard of a five star hotel.

Voordelen:: The hotel was fantastic with all the facilities & attention to detail you would expect from a Sheraton Hotel. Breakfast & buffet dinner were delicious with lots of variation. Staff were extremely friendly & attentive. Although we spent most of our holiday out of the hotel environs as we were hiking it was a luxurious base to return to in the evening. Have already rebooked for September!!

Nadelen:: Absolutely nothing!!

Voordelen:: Pool areas

Nadelen:: Food

Voordelen:: Ontbijt is altijd perfect; er is een zeer ruime keuze. De tuin is erg goed onderhouden en prima om lekker te relaxen. Het personeel is uitermate vriendelijk en zeer behulpzaam. De kamer en badkamer zijn ruim, dus voldoende plaats.

Nadelen:: Het meubilair in de ontbijtzaal is dringend aan vervanging toe; die ontbijtzaal moet opgeknapt worden. Verder is het jammer dat er geen leuke live muziek is; los van een pianist op leeftijd. Op het strand ernaast en het hotel van de buren is wel gezellige muziek 's avonds en daar zie je dus veel gasten naar toe gaan.

Voordelen:: De kamer en het ontbijt

Voordelen:: zeer goede prijs-kwaliteit verhouding een restaurant waar veel groenten worden geserveerd

Voordelen:: The room was very comfortable and clean.

Voordelen:: Excellent food

Nadelen:: Waiters walking through the dance area loaded with drinks .An accident waiting to happen Porridge not available early

Voordelen:: Het restaurant van GF Fanabé was uitstekend. Life cooking: 's morgens omelet en spiegelei, 's avonds vis en vlees. Verder alles wat je nodig hebt: fruit, drankjes etc

Nadelen:: grote zwembad groot deel van de dag in de schaduw (december)

Voordelen:: Heerlijk bed

Nadelen:: Drukte bij het ontbijt

Voordelen:: Very Polite Room Cleaner

Nadelen:: My Room No Sun at all on Balcony That I Requested . And it was a Smoking Floor when I asked for NO SMOKING

Voordelen:: Position

Nadelen:: Smoking area on entry and small gym some machines didn’t work Woken by bin men at 4 in the morning every morning

Voordelen:: Was big and spacious and the location was good.

Nadelen:: Didn’t think it was as nice as other 4 star properties in the same area.

Voordelen:: Ontbijt zeer uitgebreid

Nadelen:: Geluids overlast, bovenburen en gillende kinderen in restaureant

Voordelen:: Location

Nadelen:: Sun leaves left side of pool early afternoon

Voordelen:: Location. Room.

Nadelen:: People reserving sunbeds with towels.

Voordelen:: Schoon, groot hotel. Prima ontbijt. Mooi groot verwarmd zwembad, ligt wel groot gedeelte van de dag in de schaduw. Dakterras met bedjes, 2 kleine zwembaden en gedeelte voor nudisten heerlijk. Fitness klein maar alle apparaten werkten. Sleutel bij de receptie ophalen. Kamer schoon, geen koffie/thee faciliteiten. 10 min lopen naar het strand/boulevard, terugweg helling op.

Nadelen:: Koffie/thee faciliteiten op de kamer.

Voordelen:: Staff were friendly and helpful

Nadelen:: Bath and toilet not private No proper bar to relax in

Voordelen:: Love this hotel. I travel a lot and this is something else. Staff are amazing, rooms lovely and very comfortable, great breakfast buffet - I counted 8 different types of milk. Great location, right by the beach and La Caleta is a 30 minute walk away, there are some lovely restaurants there overlooking the sea. Thoroughly enjoyed the massage I had in the spa too.

Voordelen:: Personeel uiterst vriendelijk.

Nadelen:: Niets op aan te merken. Bad langs bed is eigenaardig.

Voordelen:: Everything was excellent

Nadelen:: Nothing

Voordelen:: Bijzonder aardig personeel en een top manager en management

Nadelen:: De te gladde vloeren rond het zwembad

Voordelen:: De ligging is goed. Personeel is super vriendelijk.

Nadelen:: De douche viel tegen te veel knoppen en te weinig waterdruk. Het hotel heeft geen sfeer, veel kleine kinderen, Veel mensen leggen hun handdoek op de ligbedden bij het zwembad en blijven vervolgens de hele dag weg. Zeer irritant !!!

Voordelen:: Vriendelijk personeel

Nadelen:: We konden niet landen door zandstorm , dus terug naar Amsterdam, 2 dagen daarna aangekomen was onze kamer weg , Kregen we n kleinere maar zag wel dat de suites nog wel te boeken waren erg raar? Maar ik dacht laat maar zitten ,

Voordelen:: Everything

Nadelen:: Nothing But stay ruined due to corona

Voordelen:: Ontbijt overheerlijk en heel vriendelijk personeel.

Nadelen:: Duur buffet ‘s avonds.

Voordelen:: Entire stay was fantastic as was the food and wine and service and the staff and their friendliness. This has just become our annual February destination of choice.

Nadelen:: nothing to report.

Voordelen:: The staff are extremely helpful and friendly. Service is exceptional and the whole site is very well maintained and stunning to see. The villas are a little piece of heaven and we were made to feel very welcome and thoroughly looked after. Can't wait to return. This trip truly exceeded our expectations.

Nadelen:: Absolutely nothing, it couldn't be more perfect!

Voordelen:: Loved everything from welcome from staff to facilities to space and ambience of hotel

Nadelen:: Nothing

Voordelen:: Het vriendelijke personeel, de mooie kamer met heerlijk bed en fantastisch uitzicht en een geweldig ontbijtbuffet wat ik nog niet eerder zo heb mee gemaakt.Het resort ligt perfect en direct aan een mooi strand en ademt een rustige gezellige sfeer uit. Ik voelde me deze dagen een prinses zo genoten van de luxe. We gaan hier zeker nog eens terug komen. Het is niet goedkoop maar voor ons elke euro waard!

Nadelen:: Het eten in de beachclub. Erg aan de prijs en voor dar geld mag je dan wel lekker eten. De gerechten waren totaal smakeloos zowel onze voor- als hoofdgerechten. Bij het voorgerecht,soort van langoustine carpaccio, zou ik advocado en mango krijgen maar dat zat niet in het gerecht. Alleen wat rucola en cherry tomaatjes. Echt apart

Voordelen:: Vriendelijkheid en attentvolle staf

Voordelen:: De locatie en de sfeer is perfect. Evenals het strand en het zwembad.

Nadelen:: Wij hadden voor zeezicht geboekt en betaald (600,- extra) en hebben een kamer gekregen met tuinzicht en drie palmbomen ervoor die niet het uitzicht geboden hebben waarvoor wel betaald was. Bij navraag bleek deze boeking niet goed doorgekomen te zijn.

Voordelen:: Alles

Nadelen:: Dit was het beste hotel tot nu toe meegemaakt.

Voordelen:: Very tranquil setting, location of the hotel near walking and shops was good. They had upgraded the gym since we last stayed here, which was also accommodating, pool and sports facilities are very good. Rooms are very clean, staff friendly, a truly relaxing holiday.

Nadelen:: Disappointed with the spa area. The outside showers did not work, there were no extra towels for the sauna & steam room. Leaves all over the pool area. Prices online were different than the final bill. We upgraded to the half board, however it turned out more expensive, and in order to get a decent seating time, you had to book several days in advance. Otherwise some very good restaurants.

Voordelen:: Grounds

Nadelen:: Cold pools only one heated the rest were freezing , quality of food room service and restaurants very poor McDonald’s is better . Hotel had no hot water for half a day ... asked could we keep the room until 1 pm (checkout is 12 check in is 3 pm) it was a NO! I’ve stayed here for 14 yrs and last couple felt it needs money investing in it especially the rooms and decor/floors... only about 8 sunbeds situated by heated pool so you have a view of children in pool meaning I had to get up 7 am daily to reserve beds so I can see my young son (single parent travelling). Another pool should be heated and more beds need putting so parents can see their children are safe the pool isn’t watched over constantly by any staff so I feel this is important . I personally think the 9-1030 pm entertainment is horrendous. It’s a big noise and really ruins the relaxing time I want on a holiday... after so many years staying here I’ve realised I have to change my choice of Tenerife hotel. It’s a shame because I’ve enjoyed it before and recommended it to others but management need to invest £££££££ upgrade it .

Voordelen:: The whole place

Voordelen:: Het ontbijt was super. Het personeel was heel vriendelijk. Het domein was prachtig .

Nadelen:: Er is ons niets tegengevallen ,

Voordelen:: the apartment and the terrace were first class sunny all day as requested and in the heart of everything

Voordelen:: Even in the current climate of lockdown the staff were extremely professional with good advice

Nadelen:: The hills are steep around the property for the less able

Voordelen:: Been before excellent place and location

Nadelen:: We got phoned yesterday to stay in room due to the corona virus as everywhere is in lockdown was asked about checking out at ten and was told we couldnt sit about at the hotel we would have to book the room for an extra day for 40 euros or go to the airport so i said we would stay for 40euros then got phoned to see why we hadnt checked out and was told it was 60 euros or get out and go to airport so ive paid the 60euros rather than be stuck at airport for 12hrs

Voordelen:: The facilities

Nadelen:: The sofa bed

Voordelen:: Het onthaal was vriendelijk ; personeel was altijd vriendelijk

Nadelen:: Dat er geen lift was om ons appartement te bereiken en er toch veel hoogteverschillen waren Bij het BOEKEN zeker klanten hiervan verwittigen, zodat ze een keuze kunnen maken.

Voordelen:: Arrived Monday evening - sorted out safe and put passports and money in - next morning it wouldn’t open with our code so had to ring reception They came and opened it and all money gone

Voordelen:: Ruim app. met ruim terras.

Nadelen:: 's Avonds veel te veel lawaai van de omliggende café's. Wi-Fi was niet in alle plaatsen (o.a slaapkamer)bruikbaar.

Voordelen:: De bar aan het zwembad kan ons heel goed bekoren samen met de bingo namiddag

Nadelen:: Om 9 uur uw handdoek aan het verwarmd zwembad leggen anders geen plaats

Nadelen:: Veeeeel te veeeel trappen