Freehand Los Angeles

Location. Location. Location. Rooftop bar is excellent. Vibe is great

This is my second time staying at this hotel. My first time was exceptional. This time not so much. I called and emailed the hotel before my stay to upgrade my room. When I called the night before no one answered and I called 3 times. So when I got there they didn't have a room upgrade available. I was frustrated. Kevin, apparently the manager was NOT FRIENDLY at all. The rest of the staff was very nice though. I expected some type of apology, considering how hard I tried to get a hold of them. The room I stayed in was meh. The shutters didn't have a drape over them like the king corner studio, which let light in. It was hard to sleep. Anyways, hopefully my next stay will be better

It's a great location in downtown LA! The swimming pool in the terrace (rooftop) is excellent! Even when it was a little chilly, they turn on the radiators, thus, you can lay down in a chair and enjoy. The tea from the tea bar is also very good! (ask for honey)

Shared rooms are smaller than expected, though noise expected during nighttime. Overall, the room was a little messy and bed to close to each other.

Location

Lobby had very strange people in it. Don’t like the color scheme.

The location and restaurant.

It is not suitable for business travelers. Fine for 20 something parties - in fact great- but not good at all for business travelers. The room was quite cold and noisy, and the service was close to non existent.