Hotels in Istanbul

Voordelen:: Beautifully decorated large high ceiling room. Friendly staff.

Nadelen:: The school in front of the hotel, causing early morning noise affecting the rooms facing the street.

Voordelen:: Goede locatie, sfeervol, zeer goed ontbijt met uitzicht over Bosporus, veel privacy. Aardig en behulpzaam personeel.

Nadelen:: Jammer dat er geen zwembad was en lounge is ongezellig. Niet echt een plek om overdag ge verblijven, maar wel goede uitvalsbasis om Istanbul te leren kennen.

Voordelen:: Perfect

Nadelen:: Nothing

Voordelen:: Excellent rooms, great location right across from the Italian consulate, next to the Dutch consulate, walking distance to the Metro, and many other locations. The staff was outstanding, especially Atilla. When we couldn't order room service one night because the kitchen was busy with a large party, he actually went out and got us food to go--and didn't charge us for it. The rest of the staff was gracious and set up everything from tour guides to restaurant reservations. The rooms were comfortable--if you like minimalist elegance, contemporary art work, views of the Bosphorus from the restaurant while you're having breakfast, this place is for you.

Nadelen:: Everything was fine.

Voordelen:: Amazing breakfast with views, nice, large rooms, convenient location. After two days, staff knew our names

Voordelen:: The breakfast was lovely. The offerings were more than sufficient and the view was beautiful.

Nadelen:: The hair dryers could be updated.

Voordelen:: We stayed 4 nights in honeymoon. If I told them in advance that they were honeymoon, they upgraded me 2 ranks. The breakfast was delicious and everyone was kind and always smiling. He taught me a lot of things to worry about and delicious restaurants! It was a great time! It was a very happy stay. I will come back again!

Voordelen:: The breakfast is very fresh. Location of the hotel is very convenient.

Nadelen:: If you travel with kids, you cannot use the only restaurant for dinner since no kid is allowed for dinner. If you have a problem walking up the slope, you should not choose this hotel.

Voordelen:: To be honest it was absolutely amazing, the staff were very friendly the room was excellent the bathroom was excellent, my room didn’t have any windows that open but it didn’t matter and the restaurant on the fourth floor had an excellent view of the city. This place was a wonderful surprise hidden right across from the Italian embassy

Voordelen:: Great staff, superb location. Super spacious rooms with high ceilings. Very nice amenities and fantastic breakfast. I would really recommend for those willing to explore Beyoglu and the surrounding of Istiklal. Super easy access to the old city with the tram and walking distance to the metro.

Nadelen:: Two aspects were a bit tough: 1) The street access is restricted to cars due to the Italian embassy being across the street from the hotel, but the staff can ask the security people to lower the barrier if you give the taxi's license plate 2) Since we had the breakfast included in our fare, and since the breakfast was AMAZING, we really did not have the chance to see different breakfasts in Istanbul, which made me a bit sad...

Voordelen:: Style, comfort, atmosphere. Bed, breakfast and bath also great.

Nadelen:: Absolutely noting.

Voordelen:: Excellent boutique hotel. Very nice rooms and bathrooms. Limited but very good breakfast on the rooftop. Level of service and hospitality is superb. Highly recommended.

Nadelen:: Location though central is bit bothersome. Difficult getting in and out of narrow and steep roads on foot or taxis.

Voordelen:: Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm

Nadelen:: Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.

Voordelen:: Being in the heart of the historical part of Istanbul yet no noise. The room is very spacious, beds are very comfortable, shower is luxurious. Friendly staff. Free upgrade with view of Hagia Sophia

Nadelen:: if anything, to reach the top floors you need two different elevators. But this is a minor problem compare to all the hotel has to offer.

Voordelen:: Location was fantastic. Hotel was clean and well-maintained. View of the sites was excellent on the front side of the building.

Nadelen:: View on the back side of the building awful.

Voordelen:: Comfortabel, uitstekende ligging, ontbijt

Nadelen:: Niets

Voordelen:: Everything specially the pool and the view.

Nadelen:: Not their problem but the traffic in order to get there.

Voordelen:: The service and experience is exceptional. The food is good and the view is breathtaking

Nadelen:: Nothing

Voordelen:: Very clean and well maintained staff are extremely nice Arden in the reception was very helpful and esra was exceptionally nice mastering Turkish Arabic and English was a great help not only to me but many guests all over with great positivity all the time

Nadelen:: Traffic in that area is really too much

Voordelen:: The location

Nadelen:: No thank

Voordelen:: Lovely setting.Comfortable bathroom.Nice Hammam

Nadelen:: Not good value for money for food. Catering not for an international market . Restaurant service slow and not sincere Sheeshah smell very off putting Did not maximise the essence of Istanbul .. pizzas and chips etc .. what a shame

Voordelen:: The rooms are beautiful, facilities beautiful, views beautiful, and friendly staff, they go out of their way to help

Nadelen:: Too much mood music throughout hotel.

Voordelen:: I felt excited when i woke up and opened the curtains. at that time , I was just standing by the strait of Bosporus which is unbelievable beautiful.

Voordelen:: Everything was great

Voordelen:: Hotelkamer en faciliteiten

Nadelen:: Ontbijt. Dubai is beter.

Voordelen:: We stayed at this hotel for part of our honeymoon in July. From the moment we arrived we were made to feel so welcome and our room was upgraded on arrival which was a lovely surprise. The staff also sent treats to our room and decorated it beautifully for us. We could not have asked for anything more. The attention to detail and service from all of the staff was amazing. We thoroughly enjoyed our stay and were sad to leave but we hope to return again in the future for another memorable experience.

Voordelen:: It’s just a beautiful hotel ! I loved everything bout it , room was so spacious and clean , bed was soo comfortable! The hotel vibe and style is very cultural and Mediterranean which I loved ! Loved the restaurant with the view of the Bosporus, breakfast was amazing ! Turkish hammam was the best experience ever ! We loved to stay at this hotel and we definitely come back !

Nadelen:: there was no tea bag and kettle to make tea in room,only Nespresso machine and coffee !

Voordelen:: Excellent service, attention to details and assistance.

Nadelen:: Easier accessibility to showers especially for people with disability.

Voordelen:: Fantastic location for watching the view of Bosporus. The big terrace of the room from where we could watching the hotel garden and Marmara sea. There are so much selections in the breakfast. We could also visit the Ciragan Palace which now is a part of the hotel. It is a very comfortable hotel for relaxing. We love it and it could be our must choice if we come to Istanbul again.

Nadelen:: Nothing

Voordelen:: Good location, very nice restaurant, pool+hammam, service

Voordelen:: Fantastic and unique location being surrounded by a palace and next to the Bhosphorus, a breathtaking situation. Superb service and amazing food.

Voordelen:: The breakfast

Nadelen:: Not everybody of the staff speak good english

Voordelen:: Location

Nadelen:: The building, facilities and rooms were so old too old The housekeepers are so creepy, they will follow you around and beg for money

Voordelen:: The facilities

Nadelen:: Check in and out experience was not that good

Voordelen:: Ciragan Palace is one of the best places in Turkey, in all aspects.

Nadelen:: Difficult to find anything to criticise.

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Uitzicht aan zee

Nadelen:: Niks

Voordelen:: Everything you name it and it was there

Nadelen:: Friendly staff, enjoyed my stay will go back again

Voordelen:: Everything was awesome. Memorial stay

Nadelen:: not enough outdoor facilities

Voordelen:: The staff was very helpful , the rooms were wide and clean we had a pleasant stay

Nadelen:: -

Voordelen:: Value for money!!!!

Nadelen:: Nothing

Voordelen:: Everything

Voordelen:: Everything was great starting from the location

Nadelen:: The check out was very slow

Voordelen:: The concierge staff was very helpful and was probably the best part of the stay.

Nadelen:: The overall stay experience was quite below expectations. We had booked a partial bospherous view, but their was no view, only from one corner of the room, with great effort, you could see the bospherous and paid a huge premium for it. The check in at the reception was quite weird, this girl at the reception (Safina), said she wanted to make our stay memorable and was upgrading us to a bospherous view room, given that it was our first time in Istanbul and showed us the room also and then wanted to charge an extra 300 euros + taxes for the upgrade?? like really. If we wanted to spend that money we would have booked it ourselves right?? we would not be waiting to come to the hotel and be told that we are upgrading , (which means complimentary gesture at most hotels) and then ask for money. We didn't ask for it!!! SO that was putting off. We were getting the kempenski hotel for the same price, it would have been a much better option, as location is far superior.

Voordelen:: Convenient, comfortable, excellent staff and service.

Voordelen:: Great Location with panoramic view on the phosphorus, very friendly staff and amazing facilities. I would stay in any other hotel than The Ritz.

Voordelen:: het personeel

Nadelen:: niks

Voordelen:: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Nadelen:: Content with situation. No improvement required.

Voordelen:: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Nadelen:: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Voordelen:: Great location and views

Voordelen:: Reception and service

Nadelen:: Concierge did not help me to find a taxi

Voordelen:: Fantastic hotel that feels like home. Everything at hand thanks to the pools, rooftop bar and restaurant, spa and other facilities.

Voordelen:: The staff was nice with me & my family, good hotel

Nadelen:: Very noise from the main street

Voordelen:: Early check-in was excelent

Nadelen:: Late checkout policy charging 50 % is high should be 30%

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Heerlijk comfortabel hotel, met zeer goede faciliteiten. De gym, zwembaden en restaurants zijn erg goed

Nadelen:: Interieur begint een beetje te verouderen

Voordelen:: Calm and quite

Nadelen:: Nothing

Voordelen:: De propere kamers

Nadelen:: Het personeel, kon wel vriendelijker. Kleine woordenwisseling gehad

Voordelen:: Every thing

Nadelen:: Nothing

Voordelen:: The location was ok

Nadelen:: I did not like the room style and interior design

Voordelen:: Amazing hotel, in the area where i grw up so amazing neighbourhood as well. Definitely get a sea view room. Both swimming pools are very nice, and the staff is very helpful in every possible way.

Voordelen:: Only the ground floor pool stuff are helpfully and friendly, special thanks to Mr. Melih

Nadelen:: - Imagine you deal with reception in poor english ,you have to learn Turkish before you book there - I have to call reception three time daily to fix AIr condition in my rooms (i booked 2 rooms for my family) even room rate was very high (almost 1000 TL per night) - too late too check in & check out - i pay full amount ( 12,200 TL ) for my stay (7 nights) while checking out reception stuff asked me to pay 1,600 TL according to different in rate $. - the hotel in Asia part of Istanbul so i have to pay 180-200 TL daily to go to visit Europe part (most good tourist attraction places in Europe. - Roof pool not allowed for families , interior pool is closed and not good so my family had to go to ground outdoor pool.

Nadelen:: Bedroom upstairs. Very inconvenient. No place to keep your things like wallet keys etc

Voordelen:: Probably the best hotel in Istanbul, Amazing Team

Nadelen:: The Price must be little bit less

Voordelen:: It is a great hotel, fully 5 stars! From the rooms to the excellent staff. They will go above what you expect.

Voordelen:: The ambiance and the lobby

Nadelen:: Nothing

Voordelen:: Uitzicht maar vooral service mensen willen je graag helpen heel fijn gevoel

Nadelen:: Niets

Voordelen:: Location and facilities.

Nadelen:: Breakfast dinning room was too busy and not great too. Drinks prices were too high. Staff were not very helpful except around the Pool. Hotel Taxi prices were immorally high.

Voordelen:: ongelofelijk vriendelijke bediening met een bijzondere pluim voor de housekeeping.

Nadelen:: prijs?

Voordelen:: Everything was perfect!the guy in charge of calling taxis is a lovely person! His name is Gungor, he saved me from missing my flight by reminding me about my passport which i had forgotten to take along while rushing to the airport.

Nadelen:: Nothing!

Voordelen:: The views were fantastic, we had the corner Bosphorus view which was lovely, the rooms were clean and well maintained. The hotel has some great facilities available. Even if you do not have a Bosphorus view you can enjoy it from the restaurants and the 16th floor bar. The hotel staff were extremely welcoming and helpful during our stay, we would recommend this hotel.

Nadelen:: We would suggest that the hotel open up a shortcut from the main road. Whilst we were staying there was a wedding on the Sat & Sun night, the music cut of at midnight and it was very loud and we could not sleep until after it was finished.

Voordelen:: The hotel is very great with its facility, service, breakfast etc. Especially many thanks for an intern from Xinjiang, China named 露西娅 or some I could not remember who gave me so many help during my stay.

Voordelen:: Airport pick up and drop off service

Nadelen:: No

Voordelen:: Phosphorous view

Nadelen:: Dark corridors for the floor , should be brighter color

Voordelen:: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Nadelen:: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Voordelen:: Service

Nadelen:: Breakfast

Voordelen:: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Nadelen:: N/A

Voordelen:: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Nadelen:: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Voordelen:: Het warme ontvangst in dit prachtige hotel. Met heel goed personeel die je bij alles van dienst willen zijn (tours, restaurant)

Voordelen:: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Nadelen:: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Voordelen:: ligging prima, uitzicht mooi, wel erg groot waardoor wellicht wat onpersoonlijker. prima zaken-hotel

Nadelen:: niet van toepassing

Voordelen:: Dit is gewoon af

Voordelen:: Genoten is voor iemand die op vakantie gaat. Ik ben jaar zakelijk geweest. Het uitzicht vanuit de lobby is extreem prachtig.

Voordelen:: Uitstekend hotel , vrij duur , via booking.com goed betaalbaar,fantastische uitzichten ,goed bewaakt , alleen warm

Nadelen:: helemaal niets

Voordelen:: prachtig uitzicht op de bosphorus en toch in een heel rustige buurt

Nadelen::

Voordelen:: I liked the Location and the professional staff they have and for sure the outdoor pool.

Nadelen:: The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.

Voordelen:: Very nice Hotel. I book the hotel for my parents. Appreciate very much the kindly anniversary note for my parents and delicious cookies. According to late check out from previous guests, Hotel upgraded our room very quickly.

Voordelen:: Toplocatie, prettige aandacht, fijne upgrade naar prachtige Hitchcock suite

Nadelen:: Enige aandachtspunt is aan de slag gaan met thema duurzaamheid

Voordelen:: Great location near Taksim Square

Nadelen:: Noisy - could her the noise from the band performing at the verandah

Voordelen:: Goed

Nadelen:: Goed

Voordelen:: Everything was very magical and the history of the building makes it very special. A unique experience in a unique city.

Nadelen:: Breakfast hours could be a little be longer, 10h30 was early for me. Staff from the Spa could be a bit more welcoming.

Voordelen:: Home away from home. Beautiful property. Attentive staff. Great location.

Voordelen:: It’s a historical hotel but it definitely not means that it’s facilities were old. In fact the hotel maintains so well that it is very comfortable to stay and very modern. The staff were well trained. Experience was truly out of expectation.

Voordelen:: Loved pera palace hotel. Great location close to Istanbul modern museum and lots of great cafes and restaurants. The hotel itself is historical and beautiful. Loved the indoor pool, terrace and lovely hospitality of the staff. Rooms were spacious although would have liked a room with a better view. Hopefully next time I visit Istanbul will get a room with a view as it will be worth it. Great value and luxury hotel. Happy to have stayed at Pera Palace hotel.

Voordelen:: I loved the ambience, the history! The beauty!!! All the antiques and beautiful objects here and there! All that beautiful wood work!!! How everything was well thought of! The perfect location... the wonderful staff! The comfortable room! It was simply perfect all in all. We stayed there for 2 weeks and never questioned our choice! We enjoyed the golden horn view every single evening! We will only book Pera palace if we visit Istanbul again!I truly felt as if I am living in am Agatha Christie novel!

Nadelen:: I would have apprecited it If the had a rooftop pool!

Voordelen:: Very comfortable beds, spacious room, historic hotel, friendly and helpful staff, central location

Nadelen:: Because of the nightlife around the hotel, some traffic jam and noise late at night

Voordelen:: Excellent hotel, very friendly and helpful staff

Voordelen:: Very helpful staff Akin and front desk as well as concierge AJ were great Afternoon tea was nice location great The masseuse in spa was Terrific

Nadelen:: A bit older needs a bit of updating

Voordelen:: The reception help in checking in and out to satisfy the customer. The way of welcoming the customer, and the quick response of the concierge

Nadelen:: I prefer to have also a kettle with the espresso machine for tea and Nescafe

Voordelen:: The service and hotel location was very good

Nadelen:: Nothing

Voordelen:: Wide room,nice and fancy bathroom Good location

Nadelen:: Nothing

Voordelen:: The breakfast is very good. The service staff is very helpful specially Ahmet and Selin ....all the time smiling and ready to get you what you want. They are lovely 2 ...

Nadelen:: The Ac in the room wasn't working correctly

Nadelen:: Close to the shopping , the rooms are big and the reception is very friendly, especially Mr. Tarek. Thank you

Voordelen:: Front desk employees. Quick check in. Clean. Close to everything

Voordelen:: Very clean well managed Staff were pleasant and helpful

Nadelen:: Nothing

Voordelen:: Rooms were very spacious and comfortable! Service was excellent. Staff was very nice and responding.

Nadelen:: Lack in restaurants, no outdoor place for coffee

Voordelen:: Breakfast buffet was excellent with many healthy choices.

Nadelen:: None

Voordelen:: Great facility. Terrific personnel.

Voordelen:: Everything was very good

Voordelen:: Heel nette en verzorgd hotel. We hebben een upgrade gekregen van de kamer wat schitterend was. Heel vriendelijk personeel, dienen je altijd met een glimlach. Het ontbijt is super, veel keuzes en zoveel je wilt.

Nadelen:: Als je na 19u naar het centrum wilt, dan moet je even stappen want de teleferik sluit om 19u Het weer kan je niet kiezen (regen, regen en regen)

Voordelen:: Location and the room size

Nadelen:: The staff is not friendly and so rude, the check-in time is taking so long. Room is dirty and the room serves is bad. They charge me 20 lira to empty the minibar which is free in other hotels. Shower trap is blocked !

Voordelen:: staff .. friendly seher in reception ... she is majic and so helpful and nurgul in housekeeping is amazing

Nadelen:: going up without your door key card is a problem ... you are in troble when you left it behind

Voordelen:: Het ontbijt

Nadelen:: Niets

Voordelen:: I like everything

Nadelen:: We asked for a wine but it came so late.

Voordelen:: Room was clean, breakfast has good variety, room was spacious.

Nadelen:: Check in was late and we were very tired 3pm, the entry to the pool was complicated through other floor, staff was not so friendly.

Voordelen:: The hotel was just perfect.

Nadelen:: The noise of the cars was so loud in the room.

Voordelen:: Friendly staff,excellent location.Cevahir shopping centre and metro station just 200m. Good variety at breakfast.We had access to executive lounge which was a bonus.

Nadelen:: We had a smoking room despite of request of non smoking one.With a 4 year old child it was not ideal as smell was quite powerful.Coffee capsules in the room replenished randomly so ended up with all decaf ones!!!Would like executive lounge hours a little longer as they are quite strict with hours and take everything (food) away promptly.

Voordelen:: Helemaal niets!

Nadelen:: Het personeel heeft geen manieren en is absoluut niet netjes! Sta ik netjes in de rij op mijn beurt te wachten om geholpen te worden word ik door de medewerker bewust genegeerd puur omdat zij de rijke Arabieren gasten extra goed willen verwennen''... Dit is ook waarschijnlijk ook de reden waarom de hotel vol zit met Arabieren! Persoonlijk houd ik sowieso niet van al die neppe aandacht maar op z'n minst mogen ze zich wel een beetje beleefd gedragen...De standaard kamers hebben geen uitzicht je kan beter de gordijnen dicht houden. Het is de eerste en de laatste keer dat ik hier heb geboekt!

Voordelen:: Faculty was very helpful and location was very strategic and also on a very busy street.

Nadelen:: Nothing

Voordelen:: the welcoming staff, the room, the spa

Nadelen:: The ventilation is so bad when occupying a smoking room Window also can't be opened

Voordelen:: Feel at home and the best hotel and mr ramazan very nice

Nadelen:: Good hotel and mr ramazan

Voordelen:: Wonderful Breakfast Great position

Nadelen:: No free parking? Lobby Cafe Service was not good at night...

Voordelen:: Excellent service and rooms

Voordelen:: Clean, big room Comfortable bed Floor to ceiling windows with great view of the city, fabulous breakfast buffet

Nadelen:: No early check in. After four and half hours wait, we finally had to change our bed choice and agree to first available room. Breakfast is served in lower level with no windows, location is Ok

Voordelen:: Every thing was perfect..

Nadelen:: Its was very hard to find taxi from the hotel and I waited too many time just to order taxi from the hotel..

Voordelen:: Ontbijt was heerlijk

Nadelen:: -Lawaai op de kamer van drukke verkeer buiten dat was spijtig Zelfs s avonds nog hoorbaar sirenes claxons voorbij rijdende bussen camions -De airco maakte ook lawaai zoemend geluid -Moeilijke toegang voor rolstoel gebruikers !!

Voordelen:: This’s my second visit to the Fairmont hotel and it was as usual contains wonderful service The reception team were very cooperative and they could handle anything to enjoy your stay specially Mr Adham ,Irem Mutlu &Omnia Aithou The breakfast was very Tasty and the team were very professional specially Mr Volkan As usual I’d like to make special regards to golden lounge team they are very professional ,helpful and can manage everything in a moment with beautiful smiles specially Mr Murat Ozarslan ,Zelha Gur,Semta Acar,Ozge Egr&Duygu Duman

Nadelen:: The breakfast should contains extra varieties

Voordelen:: More of a 6 star hotel. Left speechless regarding every aspect of this hotel. I would come back to Istanbul just to stay at this hotel. The food, spa and facilities are impeccable.

Voordelen:: It was a new and modern property, friendly staff good breakfast and food, amazing pool and restaurant, cozy location

Nadelen:: Actually nothing

Voordelen:: Amazing city view !

Nadelen:: Nothing

Voordelen:: Modern comfortable

Nadelen:: Location is in crowded area

Voordelen:: It was clean and extremely elegant

Nadelen:: The staff was not the best. They hazzled, did not create unique customer experience and did not create luxurious atmosphere.

Voordelen:: Het ontbijt en de hotelkamer zelf.

Nadelen:: Het zwembad viel enorm tegen. Iedere dag last gehad van heel veel wind, heel de dag door. Onvriendelijk personeel bij het zwembad. Kijken weinig tot niet naar je om en laten je vervolgens lang wachten.

Voordelen:: Everything

Nadelen:: Everything

Voordelen:: The room was big , the bed was comfortable , the food was tasty , the gym , SPA were magnificent and front desk reception were very friendly especially Mr. Kidir.

Nadelen:: Taxi drivers were rude , not friendly and not honest

Voordelen:: To be honest, I liked everything. This was one of the best business stay that I had for a long time. My team and I, we all received an upgrade, the welcome and check in were just perfect! Very friendly, helpful and professional staff. The hotel is beautiful and very clean. The rooms are great, well organized, very clean and the beds are very comfortable. WiFi is free and working very well. And, a very special THANK YOU to the concierge, Mr. Kaan Ö., who was so helpful and always present and smiling. He really was a real assistant in a very personal matter. Thank you Kaan! Thanks to the whole team!

Nadelen:: Nothing! It is how a 5 star hotel should be and what is expected of.

Voordelen:: Dit was een van de betere Sheraton hotels waar ik heb geslapen. Het personeel was heel vriendelijk en de kamer ruim en luxe. Ligging prima, vlakbij Shopping mall Watergarden.

Nadelen:: Eigenlijk zou ik het niet weten

Voordelen:: At the front desk the staff was so nice and helpful. The room was neat and clean and has all the facilities needed.

Nadelen:: The location was not that good

Voordelen:: Team members and room facilities. Reception team was great.

Nadelen:: All are perfect

Voordelen:: The room is clean and friendly staff

Nadelen:: Its far from facilities example you need minimarket you need used transport. The price for breakfast too expensive.

Voordelen:: Every thing. Wonderful staff.

Nadelen:: N/A

Voordelen:: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Nadelen:: Nothing

Voordelen:: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Voordelen:: Friendly Staff Very clean Nice Pool Good Breakfast Close to Water Garden and to restaurants

Nadelen:: Far from city center - difficult during rush hours

Voordelen:: Very good breakfast buffet, great location, and friendly staff ,

Nadelen:: the room smelled bad every time you went in it. Hotel could use better ventilation,

Voordelen:: Het ontvangst was zeer hartelijk. Personeel erg behulpzaam. Kamer was erg modern en zeer schoon. Van alle gemakken voorzien. Restaurant was prima, eten van uitstekende kwaliteit,

Voordelen:: Het was een geweldig verblijf. Super aandacht voor detail, het ontbijt was geweldig.

Voordelen:: Very good location,and facilities, breathtaking view from rooftop restaurant and hookah lounge Rooms very clean and cozy, properly maintained throughout Amasing breakfast choice A reasonably affordable five stars hotel. Personnel :) Mainly highly proffesional and helpfull

Nadelen:: . Personnel On occasion shown bit of privacy disregard i.e. while checking the roons with us being there, Some of the restaurant ( junior service personnel ? )a bit in rush , confused and looked unsuficiently trained for a 5 stars, table oferrred half clean.

Voordelen:: Location staff cleaningness service at all levels

Voordelen:: Great service Friendly staff Great aminities

Nadelen:: The climate control system Rooms somewhat small

Voordelen:: Everyting was great...i liked it too much.

Voordelen:: I found it very comfortable and the staff were very helpful.

Nadelen:: Nothing

Voordelen:: Every thing

Nadelen:: No change in breakfast menu Need a taxi every time I go out with family, no metro station nearby. Bit expensive

Voordelen:: We had a fabulous time. The staff were all very polite and helpful. The view from the hotel was beautiful. The pool facilities were lovely and we had the best hotel breakfast I have ever experienced!

Nadelen:: Nothing

Voordelen:: Good location.

Nadelen:: The roof top lounge the food wasn’t that great. Good for nice views and a drink.

Voordelen:: Check in people

Nadelen:: Rate

Voordelen:: Staff, breakfast, facilities, everything was simply the best. Except for the ATM machine that took my ATM card.

Voordelen:: The staff wear very friendly , helpful and kind . You don’t need to ask for help they offer it before you say it

Nadelen:: The building need renovations , furniture should be changed and the bathroom must be mire functional and upgraded .

Voordelen:: Mooi uitzicht op de Bosphorus

Nadelen:: Informatie over een upgrade, die ons verkocht werd bij het inchecken

Voordelen:: Great location, the staff could not do enough for you.

Voordelen:: The hotel is fantastically located, only minutes from Hagia Sofia and the Grand Bazaar. It is in a very tourist area, which means that access by taxi can be problematic. The staff were really lovely and helpful. Because it is in such a tourist area, the rooms were a bit small. The breakfast was great, with a lot of fruit and vegetables. There is a sauna, steam room and gym, which is quite nice after a day of walking the city. Overall, a great place to stay.

Nadelen:: The wifi needs to be upgraded: it works, but it is spotty and not very fast.

Voordelen:: Friendly staff. Accomodating. Extremely central location for Istanbul.

Nadelen:: They tried to push a tour on us but it wasnt too bad. Overall very good people!

Voordelen:: Great location

Voordelen:: Everything was fine Clean, comfortable, nice location, and good price

Voordelen:: Great hotel. The staff are polite, knowledgeable and very helpful. They arranged travel and massages, and recommended good places to eat The location is excellent if you want to spend time in the old town.

Nadelen:: Internet could have been better.

Voordelen:: The welcome and the staff. Wonderful location

Voordelen:: I like the staff dealing and kindness and cooperation. They allowed to stay at a rest room in the basement after checkout as we have late flight.

Nadelen:: I did not like the breakfast as There is limited foods offered and repeted. Also , the turkish hamam very difficult to reserve a slot. The coffee offered in the loppy is expensive comparing to nearby restaurants. They did not give us a late checkout even two hours. The offered tourism trip to other area such as sabanga and Borsa are very expensive around 700 lira.

Voordelen:: Location and staff very helpful! Always smiling, showing guests a lot of respect!

Voordelen:: The Turkish bath and sauna was really a plus. You can make reservation from 7am to 10pm then enjoy the private space in the Turkish bath room. Breakfast was fantastic, especially the tea and coffee. Staffs are kind and helpful, they couldn't help more. Location was great, only 7 minutes to the Hya Sophia and there are lots of markets, shops and restaurants nearby.

Nadelen:: I wish I could have more time to stay...

Voordelen:: The location was excellent - right in the heart of Sultanahmet. The bed was very comfortable and the staff were very friendly.

Nadelen:: The bathtub could have been cleaner.

Voordelen:: A very nice location + a very friendly staff.The Hotel is small,but nice

Nadelen:: The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.

Voordelen:: Buitengewoon vriendelijk personeel,in een duidelijk bovengemiddeld hotel op deze lokatie. Ruime kamers. Goed eten overdag en 's avonds op een comfortabel verwarmd terras. De onmiddellijke nabijheid van de belangrijkste toeristische attracties. Heerlijke hamam en sauna, prima masseur.

Nadelen:: Eigenlijk niets, maar meer in het algemeen sprekend zijn de prijzen in de gehele horeca in Istanbul aan de hoge kant. Vooral de drankjes zijn erg duur.

Voordelen:: the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.

Voordelen:: Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons

Nadelen:: The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast

Voordelen:: The staff were very friendly. i felt like home. The hotel is in the middle of all attractions.

Nadelen:: The hotel is small compared with the pictures on the site

Voordelen:: The staff and the location. The room was fine as well

Voordelen:: Uitermate vriendelijk en behulpzaam personeel. Door kleinschaligheid zeer persoonlijk. Keurige kamers, zeer centraal gelegen

Voordelen:: The location

Nadelen:: Next door construction

Voordelen:: good quality for given price. Was only due to the low season I am affraid.

Nadelen::

Voordelen:: Super vriendelijk personeel. Gebruik van de sauna en hamam.

Voordelen:: staff service / welcome

Nadelen::

Voordelen:: Goede Service, goed opgeleid personeel

Nadelen:: Kamers hadden geen uitzicht, ondanks dat ik daarom vroeg bij de reservering.

Voordelen:: Everything was good. Love this hotel

Voordelen:: Welcome cake for honeymooners

Nadelen:: 1) Boring Breakfast 2) Complimentary items are not refurbished everyday, and everytime I should call room services to do so. 3) Instant coffee is available in room, no coffee machine adequate for 5 stars hotel (pressed coffee) 4) Nothing interesting here, 5 stars hotel for good sleep only.

Voordelen:: Cleaning lady, door man were very efficient

Nadelen:: Crowded at check in, rudeness of guest relationship girls

Voordelen:: De badkamer en de kamer

Nadelen:: Zwembad kost geld

Voordelen:: Clean and tidy Some staff were good

Nadelen:: Not enough staff No one answers the phones Not good value

Voordelen:: Room cleanses spa swimming pool gem

Nadelen:: Thankyou very much booking.com team very good hotel hospitality i like it

Voordelen:: Beautiful hotel great service all staff are excellent Room is spacious and clean facilities are great I like the Spa

Nadelen:: Will help to have separate Sauna and Hamam for man and woman. I was disappointed to be given old and damaged bathrobe when I requested photo attached I did not expected from Hilton Hotel.

Voordelen:: Everything

Voordelen:: location , facilities and the staff

Nadelen:: breakfast area soooo small comparing to huge number of guests

Voordelen:: De fotos op de site van de kamer kwamen niet overeem in het echt

Voordelen:: I liked the friendly staff and the good location

Voordelen:: Everything was excellent, usual Turkish hospitality,

Voordelen:: Goede faciliteit

Nadelen:: Ver van het historische centrum

Voordelen:: The location is perfect for the short stays and shopping as there are many malls around.

Nadelen:: They charge my two nights while I only stayed 18 hours. They should be more flexible.

Voordelen:: the location and large comfortable rooms in my 1st stay ,( but not on my 2nd stay )

Nadelen:: unfriendly front disk male staff

Voordelen:: Loucation

Nadelen:: Nathing

Voordelen:: Location is great .. the staff is very friendly .. breakfast is awesome.. but the house keeping little bit not good for me

Voordelen:: Location was good near to malls, the best room was corner room. The Staff were friendly and fluent in English

Nadelen:: Nothing noteworthy

Voordelen:: ontbijt rijkelijk en goed verzorgd. personeel actie en vriendleijk

Nadelen:: internet connectie verbreekt kort na gebruik

Voordelen:: De ligging van het hotel was perfect! Alles was binnen handbereik. Bedden zijn erg comfortabel. Ontbijt super uitgebreid. Niets op aan te merken.

Nadelen:: -

Voordelen:: Location

Nadelen:: unfriendly staff makes you feel like you are unwelcomed to Turkey noisy and small rooms and crackling windows from sunrise to sunset every day .

Voordelen:: Near to the mall Nice view

Nadelen:: The A/C was hot

Voordelen:: Staff is very helpful. Hotel is clean and the room size is good. Location is perfect, metro is very close to the hotel.

Nadelen:: Nill

Nadelen:: heb enkele keren gevraagd naar tandenborstel en tandpasta is na 10 min gekomen, alleen kreeg maar 1 set. vervolgens weer gebeld en naar de 2de gevraagd en deze is niet gekomen. vind het wel jammer ook aangeven bij de concierge.

Voordelen:: Location

Nadelen:: Very crowded