Hotels in Orlando

Voordelen:: Food Court & zwembad lazy river

Nadelen:: Kleine kamers

Nadelen:: I did not recieve the florida resident discount and overpaid

Voordelen:: Food court was ok. They did regulate guests by taking temps.

Nadelen:: Lazy river closed at 6 while pool was open late.

Voordelen:: We loved the location, activities, bar, and restaurant.

Nadelen:: There was a leak in the rooms ceiling, and the staff that works here is ridiculously rude and housekeeping stole our belongings and we had to chase them down to get it. Front desk was no help and refused to look at the computer before giving us incorrect information for what we paid for. Very unfair for what we paid $300 for. Not worth it at all.

Voordelen:: Location and shuttle service to the parks.

Voordelen:: Everything

Voordelen:: Was very pleased with the location of the hotel in reference to Volcano Bay.

Voordelen:: Location is centrally located.

Voordelen:: Clean. Close proximity and free transportation to parks

Nadelen:: Extra fee for parking . No bathroom fan

Voordelen:: The pools and view in the room

Voordelen:: Proximity to parks, great pools, good bus transportation, early admission are all good. Food was well portioned (in Diner). Could have used more dining options. Cafeteria, bowling alley grub & Starbucks is all there is.

Nadelen:: Cups for NA drinks ($20 incl refills for 7 days) & alc drinks ($15 + 10.50 refill) for CBay only ($$$). Also, upon check-in I was asked for my CC "for incidentals". It was not linked to my keycard or tapu-tapu. Inconvenient to go back & get $ for lunch.

Voordelen:: The pool the drinks to the room the tub bathroom tub all that

Nadelen:: I love it

Voordelen:: Clean. Staff very friendly.

Nadelen:: Service in de sushi bar erg traag

Voordelen:: Must stay while at Universal! Easy boat ride or walk to the parks. Highly recommend.

Voordelen:: The location is terrific. The view to the garden made me feel as if I was in a South Asian Country. The room decoration was beautiful, but the doll depictured in the painting made my wife a little unconfortable at night, lol.

Nadelen:: We only used one of the beds available, but before the check-out we searched the room to make sure we didn't forget anything. What a surprise when we found some trash under the bed. Other than this little slip, the experience was wonderful.

Voordelen:: great experience

Nadelen:: no

Voordelen:: Company cancelled my hotel days after booking

Nadelen:: I actually got my room

Voordelen:: Location and quality

Voordelen:: Having the Express Pass to the parks

Nadelen:: Had spider in room

Nadelen:: I got sick with the food in the restaurant

Voordelen:: The hotel was beautiful. Really nice pool and the ferry right to Universals city walk.

Voordelen:: The "feel" of this hotel is unmatched. It really feels like you are on vacation. We come here again and again.

Nadelen:: The new sushi bar is beautiful and cozy, but the sushi is not good. We have always loved the sushi here and we were looking forward to it this year, but it was very disappointing. The rice is overcooked and not seasoned. The chicken "tempura" is not tempura- it is breaded like chicken fingers and tough. We didn't take off any points and it doesn't change our opinion of the resort, but we are hoping that they fix the problem so we can enjoy it next year. Also, the eggs at the buffet are not fresh cracked eggs. They are clearly powdered form or from a carton.

Voordelen:: Express passes, room amenities

Nadelen:: Very satisfied

Voordelen:: Everything. The location, amenities, perks for Universal theme parks.

Nadelen:: No

Voordelen:: The distance to the room was crazy and the room was very small. We came despite the health risk as we were told our room would be upgraded and cleanliness standards were raised. Nobody wore gloves and our room was not upgraded and the rate was not reduced. We wont stay again.

Nadelen:: Lower rates. There was no advantages to staying here. They offered $300 for 2 tickets to universal for 4 hours. Thats a crime. We refused.

Nadelen:: Resort fee en parkeertarief hoog

Nadelen:: Betalen voor het parkeren!

Nadelen:: Bedlinnen vies aanvankelijk

Nadelen:: Alles was goed

Voordelen:: Alles

Voordelen:: Alles was geweldig

Nadelen:: Hunne niets slechts te zeggen

Voordelen:: Vriendelijk personeel, schone en ruime kamer. Niet ver van bezienswaardigheden. Voldoende parkeergelegenheid.

Nadelen:: Te veel mensen roken op het terrein.

Voordelen:: Basic hotel. Schoon maar enigszins oud en gedateerd. dicht bij Disney World.

Voordelen:: Locatie

Nadelen:: Burgemeester beestjes!!!!!

Voordelen:: Landschap en het terrein was adembenemend. Alles was super schoon. Zeer geschikt voor gezinnen. Arcade en zwembad zag er geweldig hoewel we niet gebruiken. Voelde me heel veilig wandelen in de grote vestiging. Vond de gedachte dat hun veiligheid 's nachts. Netjes te hebben een winkel op het terrein. De bedden waren een beetje te hard voor onze smaak. Maar over het algemeen was onze kamer comfortabel. Vond dat een extra woonkamer ruimte om te zitten naast het bed. Zal zeker terug!!!

Voordelen:: Rooms were clean and divided so someone could sleep while another could watch TV. WiFi great!

Nadelen:: $12/night parking fee $25 Hotel fee with tax - For what?

Voordelen:: The location, pool, room sizes and ease of parking were exceptional. Hotel looks brand new and is immaculately clean.

Nadelen:: The water pressure in our room was very weak.

Voordelen:: Location And amenities

Nadelen:: Pricey this weekend. Almost twice normal rate, plus the add on fees like parking and resort fees at check in. Contruction at pool

Voordelen:: The villa was clean and decorated nicely

Nadelen:: The traffic was insane and valet was understaffed. Bell hop was clearly overwhelmed with the staffing issue and was less than personable. The lines were horrible. Quite simply an understaffed and chaotic nightmare

Voordelen:: We stay at this resort every March, we love the property and especially the pool for our kids. This time around our room felt dirty... there was sticky stuff all over the carpet, as well as a musty smell. That is my only complaint.

Voordelen:: Beautiful facility

Nadelen:: The food market and Italian restaurant. Staffed by unfriendly and unhelpful people, and wildly overpriced. Thumping music outside - pretty low-rent parties. I wouldn’t book here again.

Voordelen:: We arrived on their 1st day open since Covid shutdown. Facility was clean and not crowded. Not all restaurants were open, but no problem. Venetian Chop House food was prime, especially the lobster bisque, short ribs and service.

Nadelen:: No room service to provide clean towels or make the bed, but perhaps this was not included? We found out after being out all day, but we left the next day so not a big deal.

Voordelen:: I was very happy I was not asked to be a timeshare owner. Check in was very smooth and hassle free

Voordelen:: Pleasant layout

Nadelen:: Larger hotel than I care for

Voordelen:: Pool

Nadelen:: Outdated

Voordelen:: Pool area

Nadelen:: First room had a soaked floor from either a faulty AC unit or mini-refrigerator. Additional Fees/taxes were unavoidable for everything at the resort. Nothing else within walking distance.

Voordelen:: Room was very nice, very clean.

Nadelen:: Ice machine did not work on my floor, wait staff by pool was a bit slow. Overall great experience.

Voordelen:: No hidden horrors- very good standard.

Nadelen:: That some of the facilities were closed due to being low season

Nadelen:: The hallways/corridors were filthy. There was debris on the floor that was not vacuumed or cleaned up during our three day stay.

Voordelen:: Hotel ligt afgelegen echter er is schuin aan de overkant een kleine supermarkt CVS en een Sushi / Chinees restaurant. Kamers zijn goed verzorgd en hebben uitstekende bedden. Zwembad is perfect. Kwalitiet van het eten is goed. Taxi naar Florida Mall = 40 dollar. er is nog een andere Mall echter deze is niet gezellig. Wij hadden dit hotel geboekt ivm de shuttle naar het vliegveld om nog 2 dagen te aclimatiseren na de de Cruisse, er is echter geen shutlle. Late check-out om 16:00 uur koste maar 50 dollar. Als je van rust houdt zit je hier goed.

Nadelen:: Het ontbijt is echt Amerikaans (smaakloos) en er is geen shuttle naar het vliegveld. Eigenlijk alleen geschikt als je eigen vervoer hebt, als je alles met taxi's moet doen dan wordt het wel duur.

Voordelen:: Zwembad was erg mooi. Kamer was zeer compleet

Nadelen:: Dat er erg veel betaald moet worden voor een wifi verbinding

Voordelen:: located in excellent area for businesss meetings

Nadelen:: a bit pricy for dining since no continental breakfast provided

Voordelen:: We attended a conference that took place at the hotel and surrounding area. Very convenient location and we have stayed there many times.

Voordelen:: The pool was great and also the gym is well equipped. Mainly I taught that is more romantic this hotel since we had our honeymoon there

Nadelen:: It's location is far from all attraction except Disney World since we had a free shuttle and we spent alot of money in Taxi .

Voordelen:: Het zwembad was ruim, luxe en ook voor kinderen erg leuk door de glijbaan en watervallen. Locatie van hotel direct aan de verbindingswegen en vlakbij de diverse attracties is erg goed.

Nadelen:: De wachttijden bij de receptie waren erg lang. Het ontbijtbuffet was op zondagochtend beduidend minder dan op de doordeweekse dagen en ook de bediening was op zondag niet optimaal.

Voordelen:: ligging , ruimte , zwembad

Nadelen:: klein minpuntje , geen kluis op de kamer

Voordelen::

Nadelen:: The air conditioning was to cold. Had to turn it off completely in the room but the hotel itself was like a freezer. The breakfast was poor, no hot milk and the food very havy for the health. Only some fruits like bananas were ok.

Voordelen:: It was all right. I would not return.

Nadelen:: The furnishings are rather old-fashioned and overwhelming.

Voordelen:: Friendly staff

Nadelen:: Keycards - kept had to return to reception who blamed my mobile phone as cards did not always work

Voordelen:: Loved the entertainment at the pool and the beach club restaurant! Great convenience store on property, friendly staff, good food and service!

Voordelen:: I like that it was close to the things we wanted to do

Nadelen:: For the money the rooms and bathroom was pretty basic

Voordelen:: Great location. Room key is Express Pass! On the expensive side but that Express Pass is everything!!

Voordelen:: Pool and pool bar was great. Loved the large bathroom with 2 sinks. Our coffee maker stopped working and they immediately replaced it. Service was wonderful!!! Kitchen restaurant really good.

Nadelen:: Nothing, loved it and will be back.

Voordelen:: Location was so close to Universal Studios

Nadelen:: Nothing, stay was impeccable

Voordelen:: Everything about this hotel was great

Voordelen:: Location

Nadelen:: Poor value, no adjustment in price for reduced services

Voordelen:: The location to Universal parks can't be beat - it's the closest one and the walk to Universal Studios is 5 minutes.

Nadelen:: The rooms, especially bathrooms, need an update. Carpet seems worn out/dated. The bathtub has traditional tiles and there was mildew in the grout. For the cost & hotel star level - I think they should update the bathrooms. Room itself was good.

Voordelen:: Location and the fastpass

Nadelen:: The restaurant could be better

Voordelen:: Proximity to the parks

Nadelen:: The rooms were just an average room with an above verge price

Voordelen:: Location near Universal.

Nadelen:: Cleanliness of bathroom.

Voordelen:: Proximity to the parks is second to none, very convenient.

Nadelen:: Not as much character as some of the other on-site hotels.

Voordelen:: Romantisch - hotel dat het dichtst bij Universal - service was uitstekend.

Nadelen:: Niets

Voordelen:: Rooms and pool were nice

Nadelen:: Restaurant was to expensive and the food quality was poor

Nadelen:: People everywhere not wearing mask. People at the pool not social distancing 3 young guys I'm sure under age running around pool deck and recklessly diving in the pool almost hitting people in the pool.

Voordelen:: Awesome staff and amazing pool!

Nadelen:: I liked everything!

Voordelen:: The location of this hotel was great, just a short walk from universal

Nadelen:: Felt more like a profit center than a hotel. Parking was 22.50 per day, our room didn't even have a coffee machine (we had to pay $3+ for each cup of coffee), we didn't get housekeeping over covid, definitely not coming back.

Voordelen:: The view

Voordelen:: Everything was super close to the hotel. The room was amazing. The staff is excellent. Wonderful stay. 100% would stay again. Favorite hotel in Orlando.

Voordelen:: The pool was wonderful and heated.

Nadelen:: There wasn’t anything I can think of that I didn’t like.

Voordelen:: Location to universal

Nadelen:: Have to pay for parking. Someone pulled the fire alarm at 4 am but most of the fire alarms in the building didn't work.

Voordelen:: The pool was the best and decor. The ice cream shop was the best. The gentleman was very nice.

Nadelen:: Yes when I reserved this hotel it said breakfast was included. It was not. I didn't have plasticware so I asked the bar in the hotel could I have a spoon and he told me his boss said he couldn't give guests any plastic ware unless we buy something.

Nadelen:: 23 dollars for parking

Voordelen:: The pool.

Nadelen:: Paying for parking. Shouldn’t have to pay if you have a reservation. Fire alarm went off at 4am. Had to climb 16 stairs. AC leaked. And no housekeeping.

Voordelen:: It’s location relative to Universal Studios Orlando Resort. Absolutely nothing else.

Nadelen:: Had to switch rooms at 11pm at night due to toilet not working. Staff wouldn’t answer room service phone at all any time we tried calling. Had to go to multiple floors to try and get ice...almost all of the ice machines were not working. Staff rude

Voordelen:: Good view in the room of the hotel and comfortable room!

Nadelen:: They did'nt charge the booking price but rise the price per day.

Voordelen:: The location is fantastic - very convenient. The facility is large and accomodating. Overall a very good value for money.

Voordelen:: convenience to Universal and Disney, excellant service from every one, very nice, clean hotel. Excellant breakfast buffet, comfortable beds, very nice room, large bathroom

Nadelen:: The fact that guests had to pay for parking

Nadelen:: It is fairly pricey for having to pay for a room and then a 12 dollar a NIGHT fee to park. We also couldn't get out of the parking lot because the computer system was down. WE wasted an HOUR trying to leave the parking lot to get to our destination, since we could not get through the gate with out room key.

Voordelen:: It was very clean!!The whole hotel was very clean and neat. The hotel staff was very nice and friendly.

Voordelen:: Prachtig hotel binnen en buiten met prachtig uitzicht

Voordelen:: De verschillende voorzieningen die het biedt

Voordelen:: The hotel was beautiful!

Nadelen:: I chose a hotel IN LAKE BUENA VISTA, but this was not near LB.

Voordelen:: Everything you need is there like pool,spa,restaurants,transportation,ect.

Nadelen:: The restroom door in my didn't lock.

Voordelen:: Staff was amazing and cleanliness of the room

Nadelen:: Room service was late and poor service

Voordelen:: The market and the heated pool.

Nadelen:: My room 1204 did not have working AC, I couldn't move rooms because my mother is handicapped and needed for me to be next door to her. I did make a complaint with Hyatt. I now have a sick child (asthma) bc the room became too stuffy.

Voordelen:: Staff were very accommodating. Location was easy to get to and from the interstate.

Voordelen:: The room was beautiful along with the rest of the hotel. Our view was amazing and staff was very pleasant prior to and upon arriving. Definitely will be back and will recommend to all friends.

Nadelen:: Could not get in touch with the market for breakfast.

Voordelen:: The room was beautiful and spacious. The pool area was immaculate and exceeded all our expectations. The staff have been so friendly and so accommodating. My husband and I enjoyed our stay so much we can’t wait to come back and bring our children to enjoy the water slide and pool areas.

Voordelen:: Pool area was nice

Nadelen:: No microwave in room

Voordelen:: Due to COVID-19, the property wasn’t overcrowded with people, and the bars and restaurants were closed, but they have a 24hr market where you can get breakfast, lunch, dinner and night time snacks, as well as alcohol. The staff were so friendly, and I never felt out of place or unwelcome at any time. The building is huge and very clean. I didn’t like that there wasn’t a microwave in my room, but they had one in the 24hr market. I will definitely stay at this hotel again, and look forward to trying out the bars and restaurants when they are open.

Nadelen:: Not much at all, except there wasn’t complimentary breakfast and there was a resort fee.

Voordelen:: paying for parking is not right

Nadelen:: Room nat as comfortable as i would of liked and food at the market was expensive for what you got.

Voordelen:: My family loved everything. The place was amazing and all the staff were great very friendly people. Highly recommend this hotel and will return for sure!

Voordelen:: The property is beautiful

Nadelen:: Only problem is we are charged a resort fee but a lot of the “resort items” spa and gym are closed due to the virus

Voordelen:: Alles

Nadelen:: Bed was te hard voor mij.

Voordelen:: Geen klachten maar één maar ik kom live

Nadelen:: De wandeling naar en van de parkeergarage

Voordelen:: Prijs

Voordelen:: Locatie

Nadelen:: Gebrek aan vermaak voor jong en oudere kinderen

Voordelen:: Cleanliness, good food, nice luxurious amenities very nice hotel great price

Nadelen:: Only have laundry area on every other floor and Some of the washers didn’t work but the front desk refunded me my money so I was pleased with that.

Voordelen:: The gentlemen at the parking gate were all very nice.

Nadelen:: COVID has changed a lot I understand but the options for dining in the hotel were very limited. The coffee stand was rarely opened. Spa was closed and another restaurant was closed. Then I was told AS I WAS PARKING, that I was being charged $10 per day to park. Later I saw a sign that said $15! Shouldn’t I have been told this BEFORE I signed for the room??? I am also guessing there was no room service because of the COVID policies. Not upset about that.

Voordelen:: Customer service

Voordelen:: the view from my room at the resort,

Nadelen:: we had to park in the garage and it was behind the building , and there was no luggage cart and we had to walk extremely far with are stuff and make several trips to the room. only one restaurant was open and we kept smelling Burt pizza, the hallway on my floor smelt like marijuana , I was not happy here

Voordelen:: The pool area was immaculate. The beds were comfortable.

Nadelen:: The parking garage is a long walk to the elevator.

Voordelen:: Nice and clean

Nadelen:: No coffee maker in the room..c’mon it’s 2020 . What decent hotel room doesn’t have a Keurig

Voordelen:: The place was really clean, the accommodations were perfect. It gave us a little bit of a break during this terrible time. I really appreciated the flowers they got because it was supposed to be our wedding this weekend that had to be canceled.

Voordelen:: I liked the location. I liked the safety precautions.

Nadelen:: I didn't like that none of the restaurants in the hotel was open nor bars. The walk from the parking garage to your room feels like a mile hike..its ridiculous! All the hidden fees sucked as well. 10 for this 10 for that free wifi for 24 hours only..shameful. We chose this hotel for a quality experience with no resorts fees, but in hindsight we would've been better off at a resort.

Voordelen:: It’s gorgeous and if everything had been opened up you’d never have to leave it. It has so much. Too bad most of it was closed

Nadelen:: Very rude deli worker. Ripped me off for a pizza - phone in room didn’t work and had to ask more than once for towels Housekeeping doesn’t come in rooms so you don’t get anything

Voordelen:: I likes the room. very modern with good in room features. Sooooo many USB charging plugs, I lost count. being able to share my screen to the very large TV was great! the beds where super comfy. lots of pillows.

Nadelen:: I was not a fan of some of the nickel and dimmeing based on the fact this is a large convention hotel. daily charge for parking was $10 although this was a reduced cost due to Covid. I laughed when i saw a card by the phone explaining the costs to make a local call on the phone!! Why bother having a phone in a room in this day and age. its just a random money grab to charge for local calls on the room phone. Stupid. We all have cell phones! it's such a waste.

Voordelen:: Smooth check-in. Great location. Very clean. Comfortable beds.

Voordelen:: It was clean

Nadelen:: finding the more I travel higher end hotels don't acomidate guests like more average hotels. after traveling 12-13 hrs and you arrive say at noon you have to wait till 6 to check in?it's 50$for an hour extension I never had a problem or charged at any oth

Voordelen:: clean room, friendly staff

Nadelen:: Internet access to be paid

Voordelen:: everything

Voordelen:: My stay ended.

Nadelen:: The bathroom was sadly coming apart. The shower was for a wheelchair and the wall tiles were partially coming ungrouted and off the wall. There was mildew in the grout. Long hairs were stuck to the shower curtain. Yellow urine stains were on the toilet basin and floor. It was disgusting...I trully was disappointed for having paid $165.00. Totall rip-off.

Voordelen:: The ambience was good,

Nadelen:: The potable hot water system appears to be running too hot.130f appears to be more than adequate to avoid scalding of the guests.Talk to your local ashrae Chapter who rented space for a meeting August 19 Please trim the vegitation at your signs at roadside to clearly show " hotel "

Voordelen:: I liked that it was very close to the Orange County Convention Center.

Nadelen:: For the price I was paying the walls of the rooms were very thin I could hear everything going on in both of the rooms around me.

Voordelen:: uitstekend hotel geheel amerikaanse dus perfecte organisatie

Nadelen:: Véél te duur voor het gebodene

Voordelen:: ik heb de volgende morgen een complimateriebreakfast gekregen

Nadelen:: een v/d redenen van mijn verblijf daar,was een dagje ontspannen na hard werken (en een vertraging van verschillende vluchten) aan het mooie zwembad dat ik had gezien op de website.Blijkt dat ze de steentjes aan het vernieuwen waren,met als gevolg dat we een taxi konden nemen(betaald door hotel)naar een ander hotel.(tijdverlies).Ook mijn ontbijt op de kamer was men vergeten,dus ik was niet tevreden

Voordelen:: Location

Nadelen::

Voordelen:: Every hotel employee I came into contact with was courteous, respectful and they went out of the way to answer every question (like directions to other places) that I asked.

Nadelen:: The tatoo convention that was next to our convention was somewhat distracting, but it turned out to be quite a conversation starter among our other conventioneers.

Voordelen:: The hotel elevators were wonderful! No wait and never crowded, even though it appeared the hotel was near/at full occupancy.

Nadelen:: Nothing.

Voordelen:: Bed firmness was excellent - good nights rest.

Nadelen:: Odor of sprays used for cleaning linger too long. No windows that open for fresh air. Bathroom vent appeared to circulate air and not exhaust.

Voordelen:: Het zwembad en de glijbaan waren leuk-- kamers waren mooi. Universal zeer makkelijk te bereiken met de watertaxi.

Nadelen:: Eten was oke bij het zwembad en café. Duurdere restaurants waren beter

Voordelen:: During this pandemic I was skeptical about visiting and staying at a hotel. But Sapphire Falls made me feel really comfortable about staying there during these times with my at risk mother and 2 yr old daughter. Location was super convenient. I’ve stayed at Hard Rock many times because of the fast passes but during these times, this hotel was perfect!

Nadelen:: Microwaves not in rooms.

Voordelen:: The staff was awesome. The hotel is beautiful...we go there every year for our family vacation. We were walking distance to Universal studios and City Walk. Overall experience was great!!!

Voordelen:: Beautifully decorated. Professional staff. Very close to universal.

Voordelen:: Everything. They are worth the price I paid to stay there one special anniversary night.

Nadelen:: Price was higher than what I usually pay for, because I'm a cheapskate. Offering future bundle pack for returning during the slow seasons.

Voordelen:: Early park entry perk. Attractive, comfy room. Great front desk staff. Great Universal gift shop.

Nadelen:: Pool too shallow. Drinks not made with fresh ingredients.

Voordelen:: Clean, safe, loved the boat taxi

Nadelen:: The layout was a bit confusing, too many different elevators.

Voordelen:: From the minute we arrived, we were treated amazingly. The property and room were exceptionally clean! The pool area was relaxing and clean. My biggest thing... the MOST comfortable bed and pillows I’ve ever slept on away from home.

Nadelen:: Would love a microwave in the room

Voordelen:: Great experience all around!

Voordelen:: Very nice, easy to access.

Nadelen:: Excessive slow lines for coffee in the morning

Voordelen:: The staff has been very welcoming. As a parent of two I wanted to feel comfortable and safe during the epedimic. I felt both and did see all the patrons following the social distancing requirements. The pool was fantastic and my boys would live there if I let them. Bryan waited on us and went above expectations to make us feel relaxed. Ken at the bus route coming from City walk escorted us kindly to the correct bus during a rain storm. Tasha served us at the downstairs restaurant and we talked as if we knew eachother for years. Thank you!

Nadelen:: NOT A THING.

Voordelen:: Our dining experience was world class. We loved the hotel restaurants. Our room was so comfortable and the view was beautiful. We loved the water taxi and the close proximity to Disney Springs and Universal.

Nadelen:: No complaints.

Voordelen:: Elk ding

Nadelen:: Alles was erg leuk

Voordelen:: The water park

Nadelen:: The room

Voordelen:: my kids liked the pool areas

Nadelen:: I am beyond disappointed with this "resort". 1. They charge $10 to park in a basic parking lot per night! NOT per stay. 2. They dont have microwaves. They charge $10 for that too. Per night! 3. I called and asked for a chair for the desk and im told there are no chairs available. only for more expensive suites. 4. Hotel stupid key cards work when they want too. 5. This fake resort is ratchet n ghetto. 6. Not enough people to run the front. Always have to wait when coming into the front office. 7. gym equipment dirty n works halfway. 8. The swim area outside part closes when there is thunder 10 miles away. (bull) 9. The hot tub works halfway. Jets are extremely weak. Towels at pool limited. Im disappointed with this place. Im really sad I couldnt get my money back and go elsewhere. Will never be fooled by pretty pictures on the internet again. Straight trash. 10. They say you have to rent a more expensive room for basic items such as chairs for the desk, tables, a microwave or a decent fridge. They turn the fridge all the way down so it barely cools items. 11. Bathrooms in rooms smell like urine. 12. housekeeper did not refresh the room after the first night and we did not have the do not disturb out. Just pure non customer friendly. I spent $135 a night and paid a resort fee, not including the $10.65 parking fee per night. I think $135 is a good rate for a decent room. It was advertised as a double suite room. Hence the word suite. And I cant even get a chair or table so I can eat. What a joke. It was not a pleasure to stay here. I really am happy I only booked 2 days. Will never return and will never recommend this dump to anyone. Not even my worst enemy. Just save and go to a real resort. You get what you pay for. Bummer.

Voordelen:: The location and the water park.

Nadelen:: This hotel was in a good location but the rooms the hallways the whole resort was nasty and mildew smelly, would not recommend this hotel, floors looked like they had never been vacuumed, paper and trash thru out the hotel. Also the resort fee was pricey.

Voordelen:: We loved the water attraction given 5 stars. The gift shop was very nice prices. The real fun is outside the room so my family had a blast. Good hot nice shower, water stay hot. Love that the pool close a late that’s a plus. But we would be visiting again

Nadelen:: The rooms are like a Motel 6, we didn’t have a chair in room only seat was the bed, an they had no wash clothes jus hand/body towels.

Voordelen:: Nothing.

Nadelen:: Everything. Trashy. Rude staff. Dirty rooms.

Voordelen:: The rooms was not that clean and the staffs was nice but everyone was not friendly because everyone didn’t speak English

Nadelen:: The room was not that clean

Voordelen:: Didnt eat breakfast

Voordelen:: Water park is pretty big. Lots for kids to do. Grounds were well kept, rooms could be a little cleaner.

Nadelen:: Very crowded. The hotel fee is $46 not $32 as advertised. Overall great deal for a family trip!

Voordelen:: The pool and the area is excellent. The security is prime. The area around have all you need for your eating and shopping. We did eat outside the hotel.

Nadelen:: When we arrive at the hotel they switch our room for a so called room upgrade. Ones we get to the room the carpet odor was bad, the air conditioning was damage and with noise. Only 2 towers and no coffee maker, no real window privacy. No rooms to exchange because was full. I guess they change the room from someone before me and I was the one with the room. The next day they exchange my room for another one next door. What a different!

Voordelen:: Pool area was amazing!

Nadelen:: I didnt like the rooms! i think they should improve their cleaning and maintenance! The air conditioning didnt work, about 10pm they changed the air conditioner on the room instead of moving us. Didnt get fresh towels on the 2nd day. But overall not bad.

Voordelen:: Amazing customer service and help from employees. allowed super early check in. amazing water park for my toddler.

Nadelen:: room was filthy. men left shirts they took off at the pool everywhere including up against our room door.

Voordelen:: We had a pool side room that was dirty !! Our room has 2 beds and that’s it !! No table chairs .... sofa ... we had Multiple families that stayed there and different rooms and every room was different I had to change my room at 2 o’clock in the morning because the AC went out with three kids yes they were !!!nice about it but it had to go wake them up and change rooms not cool !! The photo shows a table chair sofa beds microwave refrigerator in both rooms had nothing no table no chairs no microwave come to find out you have to pay $15 a day for a microwave bullshit!!! With everything going on right now never seen one person going around wiping and cleaning that’s why I brought my own things to make sure my family was safe!!!!

Nadelen:: Look Above

Voordelen:: Locatie

Nadelen:: Personeel

Voordelen:: I absolutely loved the whole pool area for my kids and myself.

Voordelen:: Everything

Nadelen:: We live everything

Voordelen:: The pool

Nadelen:: That it was way more then booking.com said it would be.

Nadelen:: Way overpriced.....

Voordelen:: The lazy river and hot tub very family oriented

Nadelen:: The restaurants was closed due to covid 19

Voordelen:: Great hotel...very professional staff... well run

Nadelen:: I do not appreciate $32 for parking... that is ridiculous considering there are many hotels in the area with free parking...

Voordelen:: Nothing service sucks

Nadelen:: Not good service ridicules

Voordelen:: Perfect voor bezoekers congrescentrum.

Nadelen:: Hoewel het ontbijt heerlijk en het personeel heel gastvrij is, is de zaal ongezellig.

Voordelen:: everything, price location quality

Nadelen:: The bathroom was filthy and needed more towels.

Voordelen:: Absolutely beautiful, great location. Great customer service

Voordelen:: Ruime kamer met mooi uitzicht. Hotel is voorzien van alle luxe. Veel diversiteit in restaurants en prima ontbijt

Nadelen:: Er waren veel congressen, waardoor het met name in de avond in alle restaurants en bars erg druk en rumoerig. Als toerist voelde je je er daardoor minder thuis

Voordelen:: Prachtig hotel met alle luxe die erbij hoort. schitterende kamers, heerlijke bedden.

Nadelen:: klein minpuntje: geen bedlampjes, alleen enorme schemerlampen. 's nachts even lezen zonder dat de ander wakker wordt is dus onmogelijk.

Voordelen:: Heel fijn, sjiek hotel, naast het beursgebouw, 15min rijden van alle attractieparken. Heeft een grote tuin met twee zwembaden (gelukkig gratis), grote tuinbar, zelfs een lazy river! Je kan zelf parkeren of valletparking gebruiken (20 dollar!).

Nadelen:: Voor veel dingen moet je bijbetalen - internet, fitness, valet parking, etc. Geen balkons en ramen gaan niet open.

Voordelen:: Het Hilton Orlando was een prachtig hotel met prima zwembadfaciliteiten. Het was er erg rustig dus dat maakte het verblijf nog meer aangenaam. De lokatie aan international Drive naast het congrescentrum maakt het hotel geschikt voor vakantie en en de zakelijke reiziger,

Nadelen:: De kwaliteit van de roomservice gerechten was niet geweldig,

Voordelen:: location,hotel staff,comfort

Nadelen:: nothing

Voordelen:: Prachtig nieuw hotel. Grote kamers. Leuk zwembad voor de kinderen.Heel vriendelijk personeel. Dicht tegen alle atractieparken in Orlando.

Voordelen:: Convenience of location to meetings and comfortableness of rooms. Enjoyed the swimming area, very nice.

Nadelen:: I think you need a Restaurant that is more affordable that the ones located at the Hotel. One that offers Lunch Buffet and Dinner. The Marketplace was ok for breakfast.

Voordelen:: Ruime kamers, prima bedden, mooi uitzicht als je op een hoge verdieping verblijft.

Nadelen:: They charge and booking.com too

Voordelen:: Actually there staff were so friendly. The hotel has every thing you would look for include different types of entertainment. The only bad thing at this hotel is that you have to pay for everything include the business center.

Voordelen:: Fantastic hotel. Swimming pools and jacuzzis and water slides are excellent.

Nadelen:: Room service is very expensive.

Voordelen:: This was the most amazing family friendly hotel I've ever stayed in. It is also a great place for business and travel. The perfect place for everyone. Staff was amazing. Pool view is spectacular. We are still shocked at how wonderful of a place this was for such a great price!

Nadelen::

Voordelen:: Hilton Orlando was indeed a fantastic choice, very cozy place to stay in, the front desk were extremely helpful and patient along with the concierge staff too.

Nadelen:: The only drawback was the location of the hotel which was far away from Walt Disney (Magic Kingdom).

Nadelen:: Extra betalen voor internet en fitnesscentrum

Voordelen:: A nice room that was clean and comfortable

Nadelen:: Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time

Voordelen:: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.

Nadelen:: As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.

Voordelen:: the amenities were old, but high quality. Well worth the price

Nadelen:: A bit dirty and rundown

Voordelen:: The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks

Nadelen:: I would prefer in the moment to arrive, go to my apartment and rest. It is very annoying the insistence of the sales personal to get a breakfast meeting the following days. I am a Resort Owner and never have understood all the years is the same.

Nadelen:: Cleanliness

Voordelen:: Location

Nadelen:: The air conditioner unit is very noisy and the toilet have water problems.

Voordelen:: Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.

Nadelen:: Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.

Voordelen:: Pool areas were nice, rides throughout the resort very helpful.

Nadelen:: Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large place.

Voordelen:: Comfy bed. Nice Lakeview. Good WiFi

Nadelen:: High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)

Voordelen:: Good proce

Nadelen:: layout of room was weird. Spa tub next to bed. It is a villa...shared the front door and foyer with strangers. Elevators in a hidden area, scary at night.

Voordelen:: I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!

Voordelen:: Jet tub.

Nadelen:: The room is very noisy.

Voordelen:: beautifull place, nice room, friendly personel

Nadelen:: the promotion of time sharing, the room was not cleaned after we said not to be interested in timesharing. There was no responce after an complain. The lady said, that this was not an hotel !!

Voordelen:: I enjoyed the space and the location

Nadelen:: I was charged $378.00 before I arrived then I was charged an additional $212.00. This was bad business.

Voordelen:: I love the welcome we received when we arrived at the hotel. The room was beautiful. this hotel made our anniversary one to remember!!!!

Nadelen:: Nothing!!! Everything was wonderful!!

Voordelen:: very nice room and great value. Have stayed there before in a studio and this time in a 2 bdrm 2 bath and both were really nice

Nadelen:: noise of the staff working and pushing carys before 7 a.m.

Voordelen:: Ruime kamers, vriendelijke bediening en op het resort is alles aanwezig wat je nodig hebt. Op het terrein is een restaurant en diverse zwembaden. Diverse supermarkten en eetgelegenheden liggen op minder dan 5 minuten rijden. Ook de grote attracties liggen in de buurt en zijn prima bereikbaar met de auto. Openbaar vervoer of shuttle-bussen hebben we niet geprobeerd, omdat we een huurauto bij ons hadden, iets wat sowieso is aan te raden in Orlando. De stad is namelijk zeer weids opgezet.

Voordelen:: Perfect hotelcomplex direct naast de I-4, vlakbij Universal/Sea World en Florida. Kamers zijn luxe (jacuzzi in half-open badkamer). Wel groot complex, dus verwacht geen gezellig familie-hotel gevoel. Veel faciliteiten, waarvan de meeste gratis zijn.

Voordelen:: Nice facility. Would stay there again if not pushed to buy a timeshare.

Nadelen:: I realize this is a Timeshare resort but and we love to stay here but just as guests. The one time we took the tour the salesman was so rude when he didn't make the sale that we never want to be pushed to take the tour again. Would like to know how the hotel feels about rental guests. Are they appreciated as customers or would you rather not have people who are definately not going to buy?

Voordelen:: Everyuthing

Nadelen:: A few bugs one morning in kitchen. Staff perdon very streddded out fr0m supervisor becaude we declined service my husband had to call even though he signed not to have dervice. The ladyt was verty upset

Voordelen:: The design, the place and the views

Nadelen:: Reception staff, Services and cleanliness

Voordelen:: The facilities were great; washer/dryer, kitchen with utensils, jacuzzi, near tourist attractions, fast check-in and check-out. Will stay here again this Dec 09 if there's offer for repeat customers.

Nadelen::

Voordelen:: It was well located

Nadelen:: The garbage in the front of the elevator

Voordelen:: Location is good

Nadelen:: Service is not good, the staff is so slow checking in and there is no one helping with luggages...

Voordelen:: Quality, excellent appearance, kindness of the staff.

Nadelen:: The long wait for valet service on Sunday morning/afternoon.

Voordelen:: Mooi hotel, rustige ligging, prachtig uitzicht op golfcourt etc.

Voordelen:: It was beautiful and the service was fabulous.

Voordelen:: Beautiful hotel. Service from the staff was excellent.

Nadelen:: The comforter within the duvet cane untucked and looked very dingy.

Voordelen:: Spa access

Voordelen:: Looks great, classic atmosphere. Style. Nice people. As soon as we had a minor issue it was solved. Curtesy phone call from the manager to make sure we were satisfied with our stay. 5 stars

Nadelen:: Hospitality room for guests with late departure flights is missing at Astoria. Is not a big investment and will make many guests happier.

Voordelen:: Super aardig personeel. Alles echt helemaal top!!!!

Nadelen:: Niks

Voordelen:: Hotel room Bathroom....

Nadelen:: Double charged everything on my credit card. Had to call for them to fix. And request a bill. Everything was also overpriced for it's worth.

Voordelen:: Location is great, quiet and fantastic staff. Great bus service into the parks and the drivers are very friendly and helpful too. The poolside bar and restaurant is really good, the best lobster roll!

Nadelen:: I love this hotel!

Voordelen:: I liked the bar and piano player. Bull and Bear was outstanding.

Nadelen:: It was very plain. Just like any other hotel.

Voordelen:: Amenities

Nadelen:: There wasn’t any consistency in time to hotel staff cleaning room. There were no low cost options for food. I was spending $150/day minimum on food for two people. We were even trying to go with the lowest priced options for food.

Voordelen:: Nice and pretty new Hotel.

Nadelen:: We could sleep well, too soft matters apear not orthopedics....after one night we decided to moved to other hotel....

Voordelen:: Extremely quiet and confortable. Size of the rooms.

Nadelen:: Outside snack/restaurant service on the balcony overlooking the pool was far too slow. Same for breakfast service when not in "buffet" formula (outisde week end).

Voordelen:: Nice hotel, comfortable beds and v helpful staff.

Nadelen:: Restaurants were v expensive

Voordelen:: We love this place and have been here a few times. The units, Villas, are spacious and well equipped. The Spa villas are close to the Marketplace and the pools. We will go back with extended family hopefully in a few months.

Voordelen:: Staff was extremely nice and helpful!

Nadelen:: The decorations could have been a little more modern but that is very very minor detail...everything else was perfect

Voordelen:: The proximity to where my daughters live.

Nadelen:: Over the last 2 years I have been extremely dissporyined with vistania. I have stayed here over 20 times in 4 years and used to love it. It felt like home away from home. But 2 years ago something happened. I will not be going back.

Voordelen:: Proximity to DisneyWorld, only a 5-7 min drive depending on which park you are going to. Size of the suites is very good especially when traveling with a group. Love that they don't charge a resort or parking fee.

Nadelen:: The pillows are horrible! The couch smelled sour and the other living room chairs all had huge gross stains on them. Definitely could use some updating. No employees around the pool areas like lifeguards or workers cleaning up or testing the pool water.

Voordelen:: Location was great for Theme parks in Orlando - We went to Universal studios and Volcano Bay - While they said they are fully open - they are NOT. While most rides were running, no restaurants or shows or shopping were closed. VERY DISAPPOINTED. The Property is clean and beautiful. the condo arrangement was very nice with full kitchen and washer dryer in the apartment, beautiful bathrooms, king bedroom had jacuzzi and separate large shower. I would give the rooms a 10.

Nadelen:: This Property was mostly closed. While we stayed in a great condo like arrenagment, there was only one pool of Four open and every one had to cram into this one pool to use it. Most restaurants, stores and facilities were closed, to our disappointment.

Voordelen:: N/A

Nadelen:: The first bedroom let in to much light even with shade shut all the way.

Nadelen:: Strong Chemical smell in rooms. Not sure if it's cleaner or pest control but it takes a good 30 minutes for me to get used to it when I come into the room.

Voordelen:: Me and my husband totally loved everything about our experience here we had a very spacious suite. The hotel is in a very good location , has convenient Places near by. Very clean as well, we would stay here again.

Nadelen:: Great as it gets.

Voordelen:: The rooms were very nice and clean. The grounds were great and included lots of pools, hot tubs and things to do. The Marketplace was nice and so was Zimmies.

Nadelen:: The food at Zimmies is good. We had bad service from our server, they were short handed. The Manager addressed our issues and we were satisfied. The following days we were well treated. Good atmosphere. 2 servers were not good at all, 2 were.

Voordelen:: Convenient to Epcot

Nadelen:: Nothing

Nadelen:: Being gated, it is hard for Ubers to find it. But there was a wonderful limo deriver who lived in the community and was quick. But a word about Uber should be included.

Voordelen:: The grounds were being clean and workers all over cleaning all the time. Beautiful surroundings with all the palm trees and different kinds of plants.

Nadelen:: I know there would be changes due to covid 19 but not having even 1 restaurant or the Market Place open was disappointing.

Voordelen:: Alle themaparken in Orlando onder handbereik (10-20 min.rijden). Villa typisch amerikaans: ruim (ook voor familie van 5), schoon en luxueus.

Nadelen:: Jetlagged ingestemd bij aankomst om 3 dagen later aan te zitten bij ontbijtpresentatie van 90 min, (in ruil hiervoor USD 100 korting op Disney entreepas). de 'verkoper' gaf aan dat we het altijd konden afzeggen of verzetten, zolang we de korting niet gebruikte... Al kort daarna besloten dat vakantietijd met familie te kostbaar is om op een zaterdagochtend 90 minuten verplicht naar 'Timeshare-geneuzel' te luisteren. Dag van te voren afgebeld via voicemail van de verkoper. Helaas op zaterdag ca.4 keer gebeld. Begon met 45 minuten voor aanvang ontbijt om 6:30 wakeup call. Om 10:00 iem.die vroeg of we een nieuwe afspraak wilden. Om 11:30 de verkoper waarom we een afspraak hadden gemaakt als we toch niet wilden en dat voucher terug moest.

Voordelen:: The villa was really incredible and comfortable for the money. We enjoyed the pools.

Nadelen:: The shuttle they used to the parks was awful. We only used it the first day and drove the rest of the week.

Voordelen:: spacious, very good kitchen w/ stove, oven, microwave, dishwasher,toaster, etc. quiet, 3 tv sets. excelent for a family. very well located, near a walgreens and walmart

Nadelen:: the wi-fi system was very poor, worked well only in the first hours of the morning

Voordelen:: Thr privavcy is great on this hotel, you just feel like you are staying in your own Villa

Voordelen:: The room was excellent. The pools and the cafeterias and restaurants were really good. They have lot of activities for children

Nadelen:: I did not like they offer a Pizza form a Pizza Hut that is the complex beside the one I was staying. The place is very large and it is difficult to find. Theya have to let the guests know there are two complex Vistana Resort.

Voordelen:: we liked the international rate as it was a good price and also came with 10 dollars credit a night to be used on site which was a great idea ,more hotels should offer this to use in there food courts, shops,bars etc, we have stayed here before and would reccomend it for location ,price and quality of villa accomodation.

Voordelen:: Het personeel is vriendelijk en erg behulpzaam, de villa's zijn ruim en echt van alle gemakken voorzien en meer.

Voordelen:: Erg ruim appartement en van alle gemakken voorzien. Mooi aangelegd resort met heerlijke zwembaden. Geschikt om voor je gehele verblijf in Orlando. Ideaal met kinderen.

Voordelen:: Location to attractions and shops.

Nadelen:: Vending machines. When speaking to staff due to losing money in the machine was informed not the Hotels problem.

Voordelen:: Excelente hotel para familia. Vila com dois quartos amplos e limpos. Facil acesso aos parques. Estrutura de piscina e mercados. Recomendo para familias.

Nadelen::

Voordelen:: The pool area. The helpfull staff.

Nadelen:: The Villa room was a little small.

Voordelen:: Good location for Disney resorts. Villa is spacious.

Nadelen:: Standard of accomodation and cleanliness poor. Housekeeping service unresponsive. Safe deposit not in villa. Must carry all consumables e.g. toiletries/ drinks etc

Voordelen:: The poil site and grounds views are awesome

Nadelen:: The guess upstairs woke early before 7am to walk and jump around too early. Woke me up from my morning sleep.

Voordelen:: Rooms and location

Nadelen:: We were overcharged for our room when we upgraded at the Hotel. Spoke with manager and he took care of it. We are expecting a refund in 2 to 5 days.

Voordelen:: Ease of check in and value for price

Voordelen:: The Sheraton Vistana Resorts are truly gems for anyone that needs a place to stay in Orlando for either business or pleasure. Amenities are top-notch for vacationers, and business travelers will enjoy the proximity to the convention center. A+

Voordelen:: Beautiful property, pool was awesome. Room was very clean and well maintained. I felt the staff was taking every precaution in our current Covid-19 world.

Nadelen:: bed was a little too soft for me

Voordelen:: The amenities and room size. The hotel was perfect for our family. The staff was welcoming and friendly. The pool area was awesome and the grill stations were great for dinners.

Nadelen:: Nothing

Voordelen:: Relatively new, clean, and accessible with a number of amenities.

Voordelen:: Everyone here was very sweet and accommodating. I would love to come back on my next visit!

Nadelen:: No

Nadelen:: Our washer dryer unit flooded our room, and we had to request to move rooms even though it had completely soaked the carpet. They were accommodating and put us in a new room but it was an inconvenience for the 2 night stay.

Voordelen:: Everything was great. Staff super friendly

Voordelen:: Staff are friendly and the balcony!!!

Nadelen:: The rooms sometime smells of paint or mildew

Voordelen:: pool was nice, room was a good size for family of four

Nadelen:: alarm clock was broke, dishwasher did not work properly, patio door lock did not work, whirlpool in room above our bedroom was very noisy

Voordelen:: I thought the suite we stayed is was fantastic. It had all teh comforts of home and after a long day at the convention we were able to relax.

Nadelen:: Other patrons were quite noisy in the evening. We were woken at 3am by some people having a party, and another night it sounded like someone was moving furniture or skipping in the room above us- this went on for hours. Also, the staff didn't give us sufficient information regarding transpoirt options- on one occasion we were taken to the other Sheraton by a shuttle the staff organised.

Voordelen:: Service was erg goed, kapotte kurkentrekker werd gelijk vervangen, mooi zwembad

Nadelen:: Is vacation ownership resort waardoor ze wel proberen je over te halen ook mede eigenaar te worden maar dat is niet zo'n mooie deal als ze voorspiegelen

Voordelen:: Room was very large with all amenities needed (microwave, dishwasher, washing machine, tumble drier etc). Had 3 problems during our 11 days (light not working, toilet blocked and no drying up cloth), all of which were resolved within 15 minutes of reporting them. Would definitely stay here again.

Voordelen:: The accomodation was very spacious and comfortable and the staff helpful and friendly.

Nadelen:: Trying to sell us timeshareswhilst we`re on holiday just wanting to relax.

Voordelen:: Nice hotel, big and comfortable rooms. Jacuzzi in main bedroom (king-size bed). Nice kitchen with dishwasher, washing machine, dryer and ironing board. Gas barbecues available on the ground for the customers. Nice pool with waterfalls.

Nadelen:: The shuttle to the park is not free, but it looks like it is easy to get a complimentary pass (at least I was given one for my party). You could attend a presentation for becoming an owner: a little long but interesting and it entitles to discounts to the parks.

Nadelen:: Draadloos internet was niet helemaal goed.

Voordelen:: Kamer is schoon en is compleet. Magnetron, wasmachine, droger etc. Ideaal voor familie met kinderen die een van de attractieparken wil bezoeken.

Nadelen:: Hotel personeel is niet professioneel. Wij wilden een extra nacht bijboeken en dit is helemaal fout gegaan. Daardoor is de kamer niet schoongemaakt, moesten we onderhandelen om dezelfde prijs te krijgen en dit duurde allemaal veel te lang. Zowel telefonisch als bij de receptie moesten we te lang wachten. Verder proberen je ze met allerlei lokkertjes time share aan te smeren. Je wordt daarvoor zelfs opgebeld in je kamer.Als je naar een van de attractie parken wilt, kun je korting krijgen als je een time share presentatie bij woont van 1,5 uur!

Voordelen:: De zeer ruimte hotelkamer, en het mooie zwembad.

Voordelen:: mooi opgezet complex

Nadelen:: het welkomstontbijt bleek een verkoopmeeting te zijn van appartementen

Voordelen:: pool activities

Nadelen:: morning calls by vacation club staff

Voordelen:: Everyone was so nice and helpful

Nadelen::

Voordelen:: Het gemak van gewoon naar beneden gaan en gelijk in de rij gaan voor de veiligheidscheck

Voordelen:: beyond my expectations.. and the rooftop POOL was amazing! Just walk from your flight to level three I think it was, and BOOM there you are!! Easy check in.. Room service was fast. 11 Stars!!!

Nadelen:: all was amazing.. nothing bad..

Voordelen:: Restaurant was good. Location

Nadelen:: I could not find any ice on the property. I went to every floor and that was frustrating. Also the room was so complicated to find. Very confusing. Lastly you can hear all the airport noise.

Voordelen:: I didn't know about the breakfast. The guy that greeted me was unfriendly, not informative, I could barely hear anything he was saying and when asked to repeat he did nothing more to make sure I could hear him so I gave up.

Nadelen:: Just didn't like how I didn't know about anything. I didn't even know I was suppose to use a key on the elevator to get to my room. I just ended up figuring it out.

Voordelen:: De service, het gemak en de omgeving

Nadelen:: Veel kamers en erg eenvormig

Voordelen:: The location and accessibility

Nadelen:: It was nothing to dislike

Voordelen:: CLEAN, CLEAN,CLEAN, very large room with great bathroom. Convenient to catch our 12:30 PM flight home since our condo is located 2 hours from the airport. Stayed there once before, so we decided it was the best hotel to book!

Nadelen:: There were "pot lights" that didn't light up. Especially in the coffee area - way too dark with no light to see what was what. Had to put on the desk light, but still couldn't see well enough. With the "Modern Decor" found some things confusing to use. Also, unable to print boarding passes.

Voordelen:: Location and cleanliness

Nadelen:: You’re 80 inch tv was slightly crooked

Voordelen:: The location and Hemisphere restaurant were fantastic. Room was fine after we moved into our new one. The Chef at the restaurant was really nice and food was fantastic.

Nadelen:: Upon initial check-in room seemed okay, until we noticed someone had used the bathroom and did not flush. Not sure if it wasn’t cleaned, but we called the front desk and we requested a room change. They did upgrade and move us to a clean room.

Voordelen:: This is the ideal place to stay if you're flying out of Orlando, as it is located inside the airport terminal. You literally go down the elevator and you're right at the entrance to security.

Nadelen:: No. I loved everything!

Voordelen:: Moderne kamer met heerlijk bed en goede douche. Uitzicht op het indrukwekkende vliegveld. Je loopt zo de terminal in vanuit hotel.

Nadelen:: Geluid van vliegveld is binnen hoorbaar. Airco maakt veel lawaai

Voordelen:: Everything! We were treated like royalty every where we went in the hotel. McCoy's restaurant was excellent. Again the staff treated us like royalty and the food was excellent. Will definitely stay here again.

Nadelen:: Nothing was bad.

Voordelen:: locaton

Voordelen:: Nice spacious rooms, good facilities gym open 24hrs, pool, restaurant and good cocktails

Nadelen:: The fact I was charged 2 different prices and it was 100dollas more to book in advance.

Voordelen:: The Hyatt Recency offered a good value stayover location , perfectly located for mimnimum of travel needed when staying overnight for a connecting flight.

Voordelen:: It is very convenient for having to catch a early morning flight

Voordelen:: I was able to attend State of Florida Board of Podiatric Medicine without having to leave the hotel. Food and beverage service available without having to leave the hotel -- McCoy Bar and Restaurant.

Nadelen:: The relatively long distance from my assigned guest room to the elevators. Difficulty learning what the applicable "state rate" is from front desk personnel.

Voordelen:: The room was very nice and comfortable. The valet and bellhop service was great and quick.

Nadelen:: I didn't like the location of the hotel. Room service was over priced. Too much walking to reach rooms and pool.

Voordelen:: het is een zeer mooi en luxe hotel zeker aan te raden bij alle reizigers

Voordelen:: Wonderful located just above the departure- and arrivalhalls

Nadelen:: The airco in the Coy restaurant made it much too cold......

Voordelen:: It offers just what is required after a long international flight where one is looking for a short period of relaxation before continuing to the final destination

Nadelen::

Voordelen:: Convenience and close proximity to the airport - especially if you have to travel early in the morning.

Nadelen:: Because we requested an earlier booking than 4 p.m. on the day of our stay, we did not get adjoining rooms. It would have been nice to have been informed of this when we called or when we checked in so we could have made amendments then and there instead of being relocated once we got to our rooms. We were travelling with an elderly person who could not stand or walk for too long, which made it that much more of an inconvenience. However, with the bellman assisting, amendments were made on the spot, on the same floor and only a few rooms away within a matter of minutes. Though the rooms were not adjoining, they were still next to each other.

Voordelen:: Convience

Nadelen::

Voordelen:: very convenient location, if you need to stay in Orlando overnight between the flights

Nadelen::

Voordelen:: Personeel

Nadelen:: Badkamer

Voordelen:: Personeel was erg aardig. Veel van de activiteiten.

Nadelen:: Badkamer needs update/schoonmaak

Voordelen:: Locatie

Nadelen:: Klantenservice

Voordelen:: Super vriendelijk personeel!

Nadelen:: Haren in de badkamer was dat niet de mijne.

Voordelen:: Kwaliteit

Nadelen:: Niets

Voordelen:: Locatie

Nadelen:: Kamer was niet in main tower ... niet erg schoon. Ongemakkelijk bed.

Voordelen:: Location

Nadelen:: The price did not match. I was supposed to pay $161 dollars and in the hotel they charged to me $189 dollars.

Nadelen:: Trash cans got full very quick so looking for a trash can every morning was ridiculous, they should empty the trash cans early every morning. I was not informed that housekeeping was canceled and that alone speaks for itself. There were groups of kids at the pool really loud and no parents, maybe there should be a rule that kids under 18 need to be accompanied by an adult. Also the last thing which is horrible was the smell of the water. It’s smelled like raw sewage. You try washing your hands and taking a shower in that!! Every time we entered our room it smelled like the water and it didn’t smell like that until we started using the water. I called the front desk and they said it’s because the hotel wasn’t vacant for a while....then maybe y’all should’ve done a water test or ran the water to the rooms for a full day. Y’all jumped the gun on opening so fast I guess. Also if I were given the option to select my room on my Hilton honors app, if my room wasn’t going to be available then y’all should’ve notified me. I got to the hotel to check in and that’s when y’all tell me? At least my stay at the Hilton in Hawaii was much better than this one because had this been my first stay, I can guarantee it would’ve been my last.

Voordelen:: All the amenities for the children.

Nadelen:: I am disappointed that they no longer serve cookies at check in.

Voordelen:: Idk because Kayak didn’t book my hotel and I lost out on $300

Nadelen:: Kayak could have booked my hotel so I didn’t lose $300

Voordelen:: The resort pool and location

Nadelen:: Our room water (sink/shower) smelt terrible

Voordelen:: Huge rooms with lots of space, friendly, helpful, hard working staff and great amenities. Gotta get back there ASAP lol

Nadelen:: Loved everything.

Voordelen:: The rooms were very clean!

Nadelen:: The description of hotel I assumed it was a tower sta sing hotel not rooms around the property. I feel like with that setup you have more worries with the things being done outside of room. The smell wasnt the most pleasant and felt like there was no security driving around to maintain safety

Voordelen:: Pools

Nadelen:: Did not have room clean

Voordelen:: I love the location it was close to everything.

Nadelen:: Water kind of smelled like eggs. But I’ve been told that’s just Florida water.

Voordelen:: Great pool area

Nadelen:: Room floors are peeling and need replacement. Too much of walk everywhere

Voordelen:: The freshest of the room

Nadelen:: I did not like how you have to pay for parking . And upon booking I do not remember seeing anywhere online where it mentioned parking was 18 a day . I also didn’t like how the water had a bad smell to it upon opening it to shower .

Voordelen:: Very close to the exhibition centre

Nadelen::

Nadelen:: Check-in clerk unable to provide several guests (not just me) card keys that actually worked, causing delays at getting into parking lot and then into room

Voordelen:: Mooi resort op een prima lokatie. Prima zwemgelegenheden.

Nadelen:: De parkeerruimte is beperkt en kost extra. De TV werkte niet goed tijdens mijn verblijf hier werd ook na een klacht niets mee gedaan,