All amenities in the room, being on a high floor
The front desk staff is amazing, very helpful and resourceful.
The housekeeping staff needs training in customer service
Bed was great. Nice having an Efficiency
Worst hotel I’ve stayed at in a long time
Only thing to like is the location. Breakfast is good too ... but severely overcrowded and elevators almost unusable during breakfast rush.
Dirty room. Food smells from the street permeated my room. For two straight days all I smelled was fried food from somewhere. Never quite figured it out. The elevator buttons were not working ibny floor. So I had to go downstairs one flight to call for the extremely slow elevator. I was told by housekeeping that the elevator had not worked for a month... this surprised me since as an Marriott / SPG loyalty member at the highest tier... why would they give me a dirty and smelly room on a floor where you can’t take the elevator? Never going back to this property. Thought I would give this brand a try ...but learned my lesson.
Good size room with great view
Not far from subway 5 min walk to Times Sq
The lifts are a disgrace . We were on the 39 th floor the lift would come to 38 and go back down , when they did come they would stop on every floor on the way down when no one there. One lift had a fire and we were stuck on 39 for 45 mins ... NOT GOOD ENOUGH ..
Do not choose this hotel
Nothing, they lost our reservation
Hotel confirmed our reservation with Kayak but did reserve us a room. We spent all day on hold with Kayak who was on hold with the hotel to fix the situation. We were told that a good second option was to sleep in the train station. In general, staff was unsympathetic and unhelpful and we were not offered anything to make up for the mix up.
Our only problem was that the air conditioner was very loud and had several clicking noises and booms throughout the night that we were constantly woken up. But other than that the hotel was great!
overall hotel condition, cleanliness and how aged is
Liked the view from room could see the Empire State Building ,elevated wait wasn't too bad for the 39th floor, staff very helpful for first timers
Didn't like that tv wasn't mounted on wall sat on a stand between bed and kitchen area hard to watch with other person laying beside you, parking was pricey and couldn't access vehicle unless u paid another fee, did not have good snow removal in street in front of hotel,
Dependable, Clean & Roomy
My husband and I always enjoy the Element, it's got everything we need. We stay there 2 times a year while we work trade shows at the Javits.
A total zoo
The location is convenient to many points of interest
3 elevators for a 40 story building equals 5 to 10 minute waits for the elevator. The included breakfast is worthless as the space is so crowded and trashed by 8:30 that it is unusable. The kitchenette in the room has no value for a weekend stay and the space it takes up means there's no room for your suitcase.
Comfortable and clean, good location, but staff no
Clean and comfortable bedroom, nice bathroom, location is very good, near Port Authority, Subway, Times Square.
The elevators are just 3 for more than 30 floors, what makes it difficult to get in in the morning, when everybody is trying to leave. I took more than 10 minutes to get one since it always skipped our floor. The reception desk staff was fine, but just that, they were not friendly enough to make you feel they really cared for your stay. I asked about the value for a late checkout since there was a transaction in my credit card, and they just said that they did not know about any transaction according to the value I showed to them. After the checkout, that was the value of my late checkout.
Met een verblijf bij Element New York Times Square West bevind je je centraal in New York, op 5 min. lopen van Times Square en New York Times Building. Enkele van de voorzieningen zijn gratis kabelinternet, een businesscentrum en gratis kranten in de lobby. Dit hotel beschikt over 2 vergaderruimtes. Ter plaatse heb je parkeerplaatsen.
gebaseerd op 8.261 beoordelingen
Voorwaarden verschillen per kamertype en aanbieder.
Gasten met bestaande Element New York Times Square West-reserveringen voor een toekomstige aankomstdatum, inclusief reserveringen met vooruitbetaalde tarieven, kunnen tot 24 uur voor aankomst volledige wijzigingen of annuleringen zonder kosten doorvoeren, mits de wijziging of annulering uiterlijk 30 juni 2020 plaatsvindt. Voor gasten die tussen vandaag en 30 juni 2020 nieuwe reserveringen maken bij Element New York Times Square West voor een toekomstige aankomstdatum, inclusief reserveringen met vooruitbetaalde tarieven, kunnen reserveringen worden gewijzigd of geannuleerd tot 24 uur voor de geplande aankomstdatum. Ga voor meer informatie naar de Mariott verklaring voor COVID-19-pagina .
Element New York Times Square West is gelegen aan 311 West 39th Street in Hell's Kitchen, 0,4 km van het centrum van New York. Times Square is de dichtstbijzijnde bezienswaardigheid bij Element New York Times Square West.
Inchecktijd is 15:00 en uitchecktijd is 12:00 bij Element New York Times Square West.
Ja, Element New York Times Square West biedt gratis wifi aan.
Nee, Element New York Times Square West biedt geen gratis parkeren aan.
Nee, Element New York Times Square West biedt geen gratis luchthavenvervoer aan.
Element New York Times Square West ligt op 10,3 km afstand van New York LaGuardia.
Ja, Element New York Times Square West is een huisdier-vriendelijk hotel.
Nee, er is geen zwembad aanwezig in Element New York Times Square West.
Element New York Times Square West heeft de volgende maatregelen genomen:
Dagelijks schoonmaken, verbeterde beschikbaarheid van schoonmaakmiddelen
Foyers voorzien van afdoende sociale afstand.
Minimaal direct contact met hotelpersoneel en andere gasten.