Hotels in Singapore

Voordelen:: the view

Nadelen:: none

Voordelen:: Great location. Comfortable bed. Cool robots that deliver water and towels to room.

Nadelen:: Small rooms. Cold windy pool.

Voordelen:: Room was a little small but has everything I need as a single traveller! Great location to shops & transportation. Will stay again.

Nadelen:: The room should be larger little bit more.

Voordelen:: We loved the views from the 28th floor, plus the Queen beds are super comfortable and everything in the rooms is well thought out. The staff were always helpful and friendly, the facilities were always clean. The restaurant provided very good breakfast buffets and really tasty dinners, too. And the location is hard to beat - one short block from everything Orchard Road has to offer!

Nadelen:: We only had two items that weren’t so hot. First, as everyone else says, the rooms are TINY. How small is tiny? Perhaps 10 ft x 10 ft with a Queen bed in the middle. Tiny. Two slender people cannot pass each other without touching, possibly cannot pass each other at all if you’re carrying any weight. TINY. That said, the bathroom feels luxuriously large by comparison! The second negative was that any hote so big and so full will naturally have a lot of people moving around at any given time. That means the lobby is always full, the elevators are always full, the dining room is always full...definitely worth eating at non-standard hours to avoid the rush.

Voordelen:: Amazing breakfast.

Nadelen:: Maintenance work should take place at odd hours

Nadelen:: Bigger room space

Voordelen:: NIce hotel. friendly helpfull staff.

Nadelen:: Nice hotel, a bit expensive

Voordelen:: Clean and comfortable. Green hotel promoting it very well.

Nadelen:: Staff behavior not very friendly. Not much emphasis on Customer service. I had asked for an iPhone charger as I had forgot - they had asked me to deposit the phone as their policy is not to give it to the room but they will have one charger that is used to charge everyone. So deposit the phone and collect it when done. Did not supply utilities like tooth brush, ear buds, etc. I am a business traveller and expect these so I save from carrying them.

Voordelen:: A very high quality throughout very clean staff attentive and helpful, the selection of breakfast options was massive and good quality, good internet connection included in bedroom and a communal room with internet computer and printer. One of the best Hotels we have ever stayed in.

Nadelen:: As with all of Singapore the airconditioning was set to cold

Voordelen:: From the moment we left the taxi, we were treated like royalty, conscierge and bell boy looked after luggage, and very quick friendly front of house staff. The room was spacious, very clean, complimentary toileteries were good quality, with tooth brush, shaving and cotton products. The mini bar was free, and restocked daily. TV had local and international news stations. They allowed us a late check out, but charged after a few hours for the same facility, depending on room availability. Live entertainment in the bar nightly.

Nadelen:: The hotel bar was a bit pricey, and room rates were quoted with out tax. Apart from that I can't complain about anything.

Voordelen:: Helpful staff-especially the porter/doorman-very friendly! Rooms are very comfortable-one of the best folding beds =)

Voordelen:: The staff were very helpful nothing was too much trouble for them.

Nadelen:: Not applicable - wonderful stay

Voordelen:: Please write at least 15 words

Voordelen:: Ik vond het een prima hotel, lekkere bedden, heerlijk ontbijt en de minibar was gratis en iedere dag aangevuld. Heerlijke nespresso koffie op de kamer.. Lekker zwembad en midden in het centrum... Kortom.. Perfect hotel!

Voordelen:: Zeer goed, hulpvaardig personeel

Voordelen:: De service en uitstraling

Voordelen:: Goede service van hotelpersoneel. Ligt om de hoek bij Orchard Road. Gratis draadloos internet.

Nadelen:: De hotellobby/receptie is mooi maar de rest van het hotel is verouderd en vrij donker. De hotelkamer was klein, er kon geen enkel raam open en het ergste was de vochtigheid. Alles werd vochtig, zelfs je kleding en de lakens op het bed. Het is zeker geen 5 sterrenhotel, eerder 3 sterren. En dan te bedenken dat wij niet eens een standaard kamer hadden maar een superior. Alleen de hoogstgelegen kamers bieden enig uitzicht omdat het hotel tussen 2 gebouwen in staat. Je kijkt dus tegen de muur van een gebouw aan.

Voordelen:: Uitstekende ligging t.o.v Orchard road en Orchard road MRT-station waardoor ook de rest van de stad uitstekend te bereiken is

Nadelen:: geen

Voordelen:: Ligging en dat veel services niet extra betaald hoefden te worden (bv minibar en internetfaciliteiten)

Nadelen:: Prijs en bediening receptie

Voordelen:: Very central, close to shops and restaurants.

Nadelen:: Hairdryer in drawer next to bed, very difficult to use!

Voordelen:: Location

Nadelen:: Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

Nadelen:: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Voordelen:: location and friendly staff

Nadelen:: dual queen size beds would be ideal.

Voordelen:: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Nadelen:: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Voordelen:: The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Nadelen:: Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Voordelen:: Location Location Location Nice friendly staff rooms a bit larger than normal for this price

Nadelen:: But warning the smoking floors were too much even for a smoker. The smell/smoke of kreteks (clove cigarettes) wafted into our room through the AC. So best to book a non smoking room.

Voordelen:: the location.

Nadelen:: the rooms are very tired, even at the exorbitant rate of sgd380++ a night! i think had we booked through the hotel direct, it would have been cheaper as well since the walk-in rate for a better room (premier) was only sgd20 dollars difference!

Voordelen:: I think the service was excellent. From the time I checked in until I left. Even the housekeeping lady was pleasant and efficient.

Nadelen:: No swimming pool for kids.

Voordelen:: The City Centre location of the Hotel was great . The staff were very attentive and friendly .

Nadelen:: There were no negative points

Voordelen:: De Club faciliteiten zijn uitstekend

Nadelen:: Geen

Voordelen:: Club formule biedt mogelijkheid tot privé ontbijt, hapje en aperitief 's avonds, gratis wasserij (2 stuk/dag), gratis internet.

Nadelen:: Zwembad is klein en weinig luxueus, slechte locatie (ingesloten) en weinig ligmogelijkheden.

Voordelen:: goede, comfortabele kamer

Nadelen:: langzame afhandeling van in en uitchecken + bagage afhandeling

Voordelen:: Veel winkels in de buurt en dat je meteen uit het hotel beneden kon wandelen.

Nadelen:: geen lobby waar je op je gasten kunt wachten

Voordelen:: Ligt in het centrum en kan alle kanten op

Nadelen:: Er waren geen zitjes in de loby

Voordelen:: de centrale ligging in de stad

Nadelen:: er lag maar 1 grote bad handdoek ipv 2 ( kamer was geboekt voor 2 personen), echter de volgende dag lagen er wel 2...

Voordelen:: ligging, service, comfort

Nadelen::

Voordelen:: I arrived early and was given a early check in ! After 25 hrs in the air, that was greatly Appreciated Excellent, helpful staff !

Voordelen:: All

Nadelen:: Cheaper rates

Voordelen:: Great location. Excellent breakfast. A well-managed hotel.

Voordelen:: The location was great, with walking distance to Orchard Road. It was extremely easy to grab a taxi and Grab cars. There was also a very good coffee shop called Jewel right in the hotel’s adjacent mall.

Nadelen:: The bathroom smelled bad, possibly due to the mold and the toilet bowl wasn’t scrubbed. this was the only major downer. Asked for housekeeping, but the smell still remained after they cleaned up.

Voordelen:: The personal service and politeness of all the staff, and the location was great, will go back again for sure.

Nadelen:: None

Voordelen:: highly recommend Executive Floors and service

Nadelen:: none

Voordelen:: De goede service, het lekker ontbijt. Goede ligging.

Voordelen:: good location

Nadelen:: Poor service at reception

Voordelen:: It was so bad experience to stay with that hotel. They were out of control when we met the fire alarm and run down from 10th floor.

Nadelen:: So bad service. No one explain what happened when we med fire alarm in the early morning 1:30.

Nadelen:: We were booked in a non-smoking room but there were non available and we stayed in a smoking for few hours then moved to a non-smoking room. The staff were helpful and friendly but I still it was a small inconvenience.

Voordelen:: Orchard road ligt letterlijk op loop afstand. 2 goede koffieshops aan de overkant.

Nadelen:: De balie in het hotel is permanent onderbemand. Dus lang wachten bij in- en uitchecken. Jammer!

Voordelen:: De locatie is perfect, vlakbij alle grote shopping centra, mooie ontvangsthal, prima uitgebreid ontbijt.

Nadelen:: De badkamer was niet schoon

Voordelen:: Plezierig personeel; goede lokatie

Voordelen:: Centrale ligging in het centrum, uitgebreid ontbijt buffet, groot zwembad,geen lawaai van buiten, alles op loopafstand te bereiken.

Nadelen:: tafels en stoelen in de ontbijt ruimte zaten te krap op elkaar.

Voordelen:: mooie hotel en perfecte ligging

Nadelen:: airco werkte niet goed

Voordelen:: vlakbij het centrum, o.a. chinatown. personeel zeer behulpzaam.

Nadelen:: zwembad was klein. kamers niet helemaal meer op orde