Hotels in Singapore

Voordelen:: Great location in walking distance to Orchard Road and ION Orchard. Well maintained, clean hotel. We had a specious room (Executive Suite), with a bedroom and separate living room. Suite overall was good and came with complimentary minibar. Staff typical Singapore, kind and supportive.

Nadelen:: Room rate came with breakfast but this was neither 5-star nor Singapore like. Variety of food was given but it all looked like counted (only small baskets or plates, often empty).

Voordelen:: Good location Clean room

Voordelen:: close proximity to orchard stores, access to lots of varieties of food and shopping needs

Nadelen:: - didnt get the birthday cake which we requested before our stay for our son’s birthday, we understand that its last min requests for the balloons deco which we did on our own. in the end, we got a complimentary cake when we dines in for the dinner buffet in Carousel - requested for additional 2pillows because I need support while sleeping due to my pregnancy, only got 1 pillow sent - pool was closed on Mon but we were not notified, in the end our boy was disappointed before we head home

Voordelen:: Voor ons is alles voorteffelijk geweest, al zou het lawaai van de vele kinderen wel wat minder mogen.

Nadelen:: Tja die kinderen met hun herrie, dat was minder leuk.

Voordelen:: Ligging, zwembad, schoon en prijs kwaliteit

Voordelen:: NIce hotel. friendly helpfull staff.

Nadelen:: Nice hotel, a bit expensive

Voordelen:: Goed bed

Nadelen:: Slechte accomodatie om te douchen voor vertrek luchthaven. Erg vuile wc op level 2 lobby.

Voordelen:: ligging en mooie kamer

Nadelen:: Het restaurant matig tot slecht.

Voordelen:: Schoon, heel comfortabel

Nadelen:: Niks

Voordelen:: Excellent location.Very courteous and helpful staff.

Voordelen:: Ruime kamer, uitstekend ontbijt. Metro vlakbij en alle winkelcentra op Orchard Road.

Nadelen:: Op de gang was het vrij gehorig, dus als mensen nog gingen napraten op de gang was dat in de kamer duidelijk hoorbaar.

Voordelen:: Location was great. Comfortable bed, hot shower and bath with nice towels and toiletries. Extensive buffet breakfast and excellent, helpful and friendly staff. Great hotel I did return to.

Nadelen:: Nothing to dislike, it was all really good

Voordelen:: Netheid

Nadelen:: Tijdens mijn verblijf (8 dagen) heb ik spijtig genoeg door werkzaamheden in het hotel, zelfs op hetzelfde verdiep, 3 slapeloze dagen gehad waarvan eentje op een zaterdagmorgen (9AM). Volgens mij konden ze deze zeker vermijden of anders inplannen. Ik heb dit telkens aangekaart maar ze hebben er geen rekening mee gehouden. Verder moet ik ook toegeven dat de kamers (allemaal zelfde oppervlakte) zeer klein zijn. Positief is wel de ideale locatie van het hotel!

Voordelen:: The room was super comfortable, the view was pretty good as well.

Nadelen:: There were no bath robes available for use. But I think that was okay considering the value for money.

Voordelen:: De ontvangst was top, het personeel erg vriendelijk en de lokatie erg goed.

Nadelen:: N.V.T.

Voordelen:: The location of the hotel is very prime, at the heart of Orchard Road shopping district, easy to go to anywhere in Singapore as the MRT Orchard station is just a short walking distance. The facilities inside the hotel room is very comprehensive despite the tiny space of the room. Moreover, the bed is very comfortable and clean. I had a very good sleep for 2 nights of my stay in this hotel room. There are swimming pool and gym facilities too for relaxing. Furthermore, the unique thing in this hotel is they provide 2 robots to deliver your toiletries request as well as towels and mineral water bottles. It is very awesome.

Nadelen:: The space of the room is too tiny, however this has been covered by the comprehensive facilities provided inside the room. Nothing more that I don't like from this hotel, it is an awesome hotel.

Voordelen:: A hotel which is well located and with nice rooms for Singapore (small but very very nice used the space)

Voordelen:: The robot delivering our towels! It was a fun experience to watch the robot deliver the towel to your front door and bid you farewell with a song. The phone call to let us know that it has arrived was totally uncalled for though. The bed was cool too!

Voordelen:: Location is superb

Nadelen:: The bed is too soft for my liking. Room is too small

Voordelen:: Hij wil als het mogelijk is altijd in dit hotel.

Nadelen:: Niets

Voordelen:: Amazing breakfast.

Nadelen:: Maintenance work should take place at odd hours

Voordelen:: Heel mooi hotel, goede bedden heerlijk ontbijt en een fantastisch uitzicht, heerlijk zwembad en fitness. De robot die je bestelling rondbrengt echt heel bijzonder.

Nadelen:: Niets

Voordelen:: I like the location alot since it was near everything where I wanted to go.

Nadelen:: Nothing really, the room was smaller than expected but the bed was comfy.

Nadelen:: Have to bring all my 7 suitcases to the room by myself.... A help from room boy with a trolley will help alot

Voordelen:: De locatie is prachtig

Nadelen:: Prijzen minibar erg hoog 10 euro voor blikje bier

Voordelen:: Voor ons de meest goede punt om te verblijven, alles bij de hand, hartje Singapore aan de Orchard rd

Nadelen:: Kamers ietswat verouderd zou wel een update opfrissing kunnen gebruiken

Voordelen:: We had a very large room that included two bedrooms, 1 full bath and 1 washroom plus a corridor in between the 2 bedrooms. The beds were very comfortable. The location is in a good spot on Orchard Road. Getting a taxi was easy from the hotel and the metro is close by.

Nadelen:: Check in is rather confusing as there are two areas to check in. The hotel lobby is quite busy and check in can take a bit of time. There was construction in certain rooms and unfortunately the room above us was being renovated, so there was a bit of noise the first day.

Nadelen:: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Voordelen:: location and friendly staff

Nadelen:: dual queen size beds would be ideal.

Voordelen:: The wireless phone. Excellent amenity!!

Nadelen:: Great rooms.

Voordelen:: Everything. I have stayed here 3 times already and will be more.

Nadelen:: The view from my room. I stayed at the Wing building so that was why my view was blocking by the main building. It's sad.

Voordelen:: Loopt zo Orchard Road op wat het centrum is van alle malls en winkelcentra. Ook veel eetgelegenheden om 's avonds uit te gaan. Personeel erg efficiënt en vriendelijk. Zaten er in het midden van de corona crisis maar dat werd uitstekend opgepakt. Van iedereen werd bij binnenkomst de temperatuur opgenomen. Tevens waren er extra schoonmaak sessies ingepland. Bij het bijzonder uitgebreide ontbijt werd de tafel meteen na het afruimen ontsmet.

Nadelen:: Het duurde wel 10 minuten voordat de douche een beetje warm begon te worden. Zonde van al dat water. Volgens de technische dienst kwam dit omdat een gedeelte van het hotel niet in gebruik was.

Voordelen:: Very friendly and efficient staff. .One of the traditional hotels in Singapore which successfully adapted to the expectations of demanding guests. .

Nadelen:: Rooms facing Orchard Rd are slightly noicy at night

Voordelen:: Service was top. Deden alles om de gasten het naar hun zin te maken.

Voordelen:: Location incredible. Room quite large given the location and price.

Nadelen:: Confusing layout between the retail side and rooms. Not much privacy as the lifts had all sorts of people going for different purposes (lost shoppers, wedding/convention goers, guests, etc)

Voordelen:: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Nadelen:: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Voordelen:: Nice swimming pool.

Voordelen:: De vriendelijkheid van het personeel, comfort en hygiëne. Het ontbijt was zeer uitgebreid, voor ieder wat wils!

Nadelen:: Geen commentaar!

Voordelen:: I arrived early and was given a early check in ! After 25 hrs in the air, that was greatly Appreciated Excellent, helpful staff !

Voordelen:: Zeer uitgebreid ontbijt, zeer klantvriendelijk personeel. Perfecte locatie. Kan het zeker aan bevelen.

Nadelen:: Eigenlijk niets, prima hotel voor een prima prijs.

Voordelen:: All

Nadelen:: Cheaper rates

Voordelen:: Nice and new. Big pool. Good location

Nadelen:: Twin beds were too small (not super single size). Tv volume was capped at max 25, could not hear properly at times. Hubby and child got bad rashes the next day. Dunno was it bed bugs or some dust allergy at the hotel

Voordelen:: Super convenient to Orchard Road. Nice large pool area and seating area adjacent to the pool. No frills though. Just basic pool. Kind staff. After a complaint received an appropriate follow up.

Nadelen:: Used soap and trash in my shower. Obviously this was left from the previous guest. Unfortunately, during my stay, the hotel was advertising how dedicated they were to cleanliness and sanitising all the rooms. Not sure if the used soap counts as being sanitary. The gym was also an issue with the base of the elliptical machines covered in hair. Pretty yucky. The General Manager was not in the hotel when I complained so spoke to the housekeeping manager who took my complaint very seriously and followed up with me later on.

Voordelen:: As usual, my favorite hotel to stay

Voordelen:: Centraal gelegen

Nadelen:: Stoffig, personeel dat je kosten in het hotel kost wat kost wil verhogen,niet het beloofde uitzicht vanuit de kamer

Voordelen:: De locatie en de faciliteiten, dat was prima!

Nadelen:: De eerste avond buffet in het restaurant van het hotel. Het eten was lekker en veel variatie maar heel erg duur!

Voordelen:: They Free Upgrade our Room. Thanks so much, Breakfast is very good

Voordelen:: The breakfast is awesome!