Regency Hotel Miami

Pros: air condition, bathroom clean, great shower head and shuttle bus ($10pp) to cruise line.

The hotel is said currently UNDER CONSTRUCTION the junior suite with the king size bed did not look anything like website the photos. At the price of $191 per night breakfast was supposed to be included, however it was NOT! buffet at $13.99 point person is mainly fruit and pastries. There are additional charges for everything else on the menu. There were no face cloths, hand towels or shower caps in the bathroom. Stair wells and emergency exits are questionable. Toilet requires multiple flushes; hot water was ridiculously too hot and there were multiple fire alarms during the 1-night stay. Electrical outlets do not hold cords/ phone chargers. Elevator states room keys are required to gain access to floors. It's only for show, everyone has access to elevators and floors. This is a security issue. Bedding and pillow case contained stains. Vending machines and ice makers are not on each floor as noted on elevator legend. Also, vending machines did not contain water or drinks upon arrival. Restroom sign in lobby directed you to an employee only door. There are no restrooms in the lobby. Visitors must walk through a maze in the pool area to find a dank two stall restroom. Pool tiles are popping up as you walk. Tripped on a few....

I found this hotel poor in everything. Facilities were old and not meeting my expectations.

Everything .

The room is okay

The fitness center nothing works and is hot, elevator with problems all times. I stayed there 4 nights and for 2 days they don’t clean the room unless if I had to call them. I spoke in the front desk many times trying to reach out the manager and manager was never there. Terrible hotel to stay, believe me!

The bathroom looks like it wasn't clean.. the bath tub was clogged, a lot of hair on the floor and the sink.. we were in 4 people, but there was only 2 towels and if we need more we had to pay,also the breakfast is too expensive ($13 per person) they charge me twice and now I'm gonna have a problem ahead

Close to the airport

The pillows were dirty and not changed the front desk guy was not friendly and no customer service skills.