Ocean Island Inn Backpackers Suites - Hostel

De locatie van de accomodatie is perfect, midden in het centrum en je bent direct in het bruisende centrum van Victoria. Twee nachten geweest, overigens niet na elkaar. Begin en einde van mijn trip over Vancouver Island. De kamers zijn prima, er staat een bed en je kunt je tas kwijt. Echter zijn de voorzieningen dik in orde, net als het sanitair waarmee de prijs/kwaliteits verhouding erg goed is.

Personeel was vriendelijk en behulpzaam.

Voor gezamenlijk gebruik van toilet en douche was het handiger dat douche en toilet niet in een ruimte zijn.ppp

Very well run facility. It really was an amazing place prior to Covid19 and still is in its limited capacities to avail all their amenities that truly made this property fun, safe, clean, and just somewhere you were always glad to return to no matter your business or pleasure in and around Victoria

There was a mix-up with my booking. I booked a 7 night stay. I was informed that 6 nights would be charged and the seventh would be free. I thought that was a splendid deal. Booked in on a Tuesday and set to check out the following Tuesday as I had some important medical matters to attend to upon check out and hoped for a smooth transition from the hostel to the medical facility I was scheduled to admit to. My second last night Sunday I spent camping mid island and wasnt even on site at the hostel but had planned on returning Monday morning early. I slept too well out in nature and in the cooler temperatures (my room was intolerably hot and never seemed to cool no matter the hour of day as it is a brick building and my room was west facing) and missed my transport for returning to Victoria for Monday but planned for Tuesday morning with plenty of time to have breakfast, pack, relax and check out. I noticed i had voicemail when i logged into a wifi network. I had been notified that my check out time had been surpassed and could i call the hotel as soon as possible to check out. I was confused but called a couple hours later when I had a moment to. My room had been packed up of my belongings and I had been checked out of the hotel booking system i was informed!! I was furious! Asked to have a manager contact me. My phone did register a call having come from Ocean Island but no voicemail and no resolution. I was so horribly upset by the intrusion of my privacy, the lack of professionalism when it came to a 7 day booking, and the fact that I had no room to come back to that I made the decision right then to not return to Victoria and meet my admission date for my medical business. I remain out of town and camped in nature for 5 days forth making it a 6 night camping stint. Upon returning to Victoria....now booked at another more costly hotel I still was hesitant to return to Ocean Island for my belongings and resolution to the unfortunate mix-up that left me so