Hotels in Palermo

Voordelen:: The modern art in this B&B is absolutely incredible and very well done by miscellaneous Italian artists.

Nadelen:: You have to keep your shower short if the second person wants a real warm shower too.

Voordelen:: Fijne ruime kamers. Schone kleine badkamer. Hele vriendelijke eigenaar die je 's ochtends een ontbijtje maakt. Na het uitchecken konden wij onze bagage bij de accommodatie laten staan. Echt hele fijne service. Binnen een paar minuten lopen in het centrum en er liggen veel gezellige restaurants op 2 minuten lopen.

Voordelen:: Cool art and concept of the B&B, it was fun that they served sicilian breakfast that was different every morning, the hosts were also super friendly and helpful giving lots of useful tips.

Nadelen:: Unfortunately the room was located just outside the reception which made the noise level very loud in the morning.

Voordelen:: Room was overall nice, clean and big, location of the b&b is very good

Nadelen:: Walls of room are thin, as a consequence it was not possible for us to sleep longer in the morning, as we heard noise from reception/breakfast area, however earplugs were provided

Voordelen:: Danilo and his team were excellent. They were very helpful and friendly. The attention to detail was outstanding. Directions for access to the property were exceptional. The property is in an excellent location for what we needed. Daily breakfast was great with lots of local treats. We would thoroughly recommend this property.

Voordelen:: The hotel was very unique and artistic and had spacious rooms. The breakfast was unique! No buffet, but the staff brought out Sicilian specialities and explained the traditions. They also made fresh scrambled eggs and very good coffee!

Nadelen:: Our room was facing the street and it was quite noisy.

Voordelen:: Breakfast, location, staff, room interior

Nadelen:: More facilities in the shower and bathroom would be useful

Voordelen:: The breakfast was great. Location is good - near to the Old Town but parking is slightly easier. I would tease Danilo about the rather bright lighting in the breakfast area :)

Voordelen:: Everything else. Clean and attractive rooms,very good breakfast and spotless cleaning all over.

Nadelen:: The noise outside the room. There is a pub where people stay until late and they are loud. The hotel provides earplugs.

Voordelen:: Lovely room 15 mins max walk to centre of Palermo, lovely breakfast and great helpful hosts, I thought it was very good value for money, they even allowed us to leave our luggage in hotel until we were ready to go to airport for a late flight and had a shower we could use, fantastic.

Voordelen:: The Afea is a unique experience with each room enjoying individual art work by local artists. The location of Afea was excellent for walking to buses, train or into city for sightseeing, also for walking into town to enjoy the many restaurants and ice creams! It was only a short walk down to the harbour and sea area, which at the moment appears to be undergoing some construction along promenade. Breakfast was a daily noteworthy experience with the host Danilo explaining the origins of the food; a very good host and Glory was to be commended on her approach to clients. If you fancy a more relaxing day it's well worth getting a train/bus outside the city to explore some of the coast .

Nadelen:: There was a couple of little issues but these were put right on request.

Voordelen:: Location

Nadelen:: Not clean town

Voordelen:: Great location, good breakfast, very polite staff.

Nadelen:: No shower gel in the bathroom

Voordelen:: De ligging in de stad en de ruime kamer.

Nadelen:: Geen aangename ruimte om buiten te zitten. Op de plekken waar het wel kon was het bloedheet of er werd gerookt. De douchecabine was erg krap. Voor een fors iemand is het lastig om tussen de deurtjes door te komen.

Nadelen:: Breakfast should have some fresh fruits

Voordelen:: Everything was perfect, it was clean, cosy and near the city center and main sightseeing. The breakfast was very good.

Nadelen:: The neighborhood was dirty and full of garbage but the whole Palermo is like this so you can overcome it.

Voordelen:: Location was really good and the staff are very friendly and the room is clean .

Nadelen:: The only thing I don’t like it the shower was really small:-(

Voordelen:: Cool, spacious and quiet.

Nadelen:: Nothing

Voordelen:: De gastvrijheid en het perfecte ontbijt.

Nadelen:: Niets

Voordelen:: Room including bed was great. Location os Great. The Norman Palass is next door and the trainstation on the airport line is 100 meter away. Breakfast is good. Friendly and helpful staff.

Nadelen:: The shower cabinet is tiny

Voordelen:: The location is close to one of Palermo's main attractions ( The Norman Palace), this is one of their boasts. It isn't far from the main shopping area either. It's reasonably quiet on a night. It is also very good value for money. It has amenities such as a laundry room and some good value for money vending machines & free wifi. There is a small fridge in the room for guests to store items. The towels/toiletries are replaced/replenished daily. The staff are helpful.

Nadelen:: Only petty things really. I thought that the room floor which is tiled needed a good clean. Also I noticed a couple of little ants on the floor in the bathroom. The breakfast, although plentiful, is a little basic.

Voordelen:: Clean, newish, comfy bed, big bathroom, aircon.

Nadelen:: Ludicrously tiny shower cubicle!! The smallest I have ever had to use in my 52 years! I could barely wash my feet or bend my knees it was so small.

Voordelen:: The lovely place to stay in. The room was very comfy and big, airconditioning was working very well. Perfect location for those who want explore the historic centre. Also breakfast was quite good (not only coffee and cruissants) For an additional price, you can use laundry facilities.

Voordelen:: Located close to major site.

Nadelen:: The property was well located but difficult to find.

Voordelen:: De rust en ruimte van kamer.

Nadelen:: Smalle straatje waar de accommodatie zicht bevind.

Voordelen:: Goed ontbijt in ontbijtzaal. Locatie niet direct in het meest toeristische stuk, dat vonden wij heel fijn. Auto konden we (gratis) om de hoek parkeren.

Nadelen:: niks

Voordelen:: Very comfortable Excellent location Value for Money ps Vincenzo is very very very helpful and kind!

Voordelen:: Excellent location and very clean and comfortable

Voordelen:: Apartment was fantastic in size and comfort, and felt secure. Location in close proximity to city highlights

Nadelen:: Staff generally absent, particularly on arrival with no instructions provided or parking details. It is false that parking is available at this property, we had to drive through the city nearby to find parking with zero guidance. Cleaning not great Location felt unwelcoming Breakfast disorganised and lacking

Voordelen:: Room was spacious and clean.

Nadelen:: Except for the phone call that we gave to the host upon arrival we never met him/her. Keys were in the door. That's it. If you're travelling in Palermo for the first time be sure that you'll not receive any help from the owners what so ever. WiFi did not work the first day. We called to report it but nothing happened until the next morning when some German guests pointed it out and than the staff finally did something. It's funny how unprofessional they were during the breakfast which by the way is a disaster. If you don't come there first be sure you'll not get any ham or cheese or anything savory. They are not refilling anything, not even bread (only after asking we finally got some). On the second day we asked for at least some ham and cheese and lady said they didn't have time to go to the store! Really?! All in all, if you like eating sweets and something that looks like oven pizza for breakfast you're on the right place. Coffee is the worst we had on our trip. Parking is really messy. If you have rented car be careful. Gallery on booking.com should be updated since the room we had is not on the pictures.

Voordelen:: The B&B is in a great location, really close to the cathedral. It was very clean, the beds were extremely comfortable. The breakfast was exactly what you would expect & staff were attentive. We arrived early and our room was ready which was another plus. We had a great stay and would definitely recommend

Voordelen:: Perfecte locatie in de binnenstad. Wel even een ding om het te vinden en de auto te parkeren. Maar uiteindelijk allemaal meegevallen.

Nadelen:: Fijne zeer grote kamer, en dito badkamer.

Voordelen:: This apartment is situtated in a tiny street just a 2 minutes walk away from Palermo cathedral. It is very very calm. The interior is very nice and the doors are with a very safe lock, however Palermo is a very safe city. You are absolutely central and in the heart of the city with all sights being very close. We loved the mixture of modern and traditional style. The breakfast is just great, offering all kind of Sicilian cornetti. The staff is kind, the room absolutely clean and spacious. What a fantastic stay!

Voordelen:: Great location (walking distance to downtown). Breakfast very varied and lovely staff during breakfast and check-out

Nadelen:: There was a hole in the bedsheets, a bit nasty.. the mattress and pillows were not confortable at all. We could not close the bathroom door- a bit stuck..For the check-in we had to make a call to the place in order to know how to do it, we did not have any news or instructions about how to do it (there was a code for the entrance so no problem for late check-in but make sure to call in advance in order to be able to get there), very disappointing and little attentive that part..

Nadelen:: A beautiful guesthouse,very central ,spotlessly clean , lovely breakfast .

Voordelen:: A very cozy place, modern, clean, well located (near the main train station, with free parking car around the building), very nice breakfast and friendly hosts.

Nadelen:: Uncomfortable mattress

Voordelen:: The location of the B&B White is absolutely perfect ! Just a 3 mn walk from the buses & railway stations, il also offered the possibility to visit the whole historical center of Palermo by feet. The Italian breakfast is a wonderful combination of salted & sweet with a large range of products. The continental one offeredthe possibility of eggs (omelette,scrambled or fried) and ham & cheese hot sandwich. Either the italian & the continental one are a good money value ! Simona & Monia are the most smiling and friendly Hotel Staff I rarely ever met ! The place (bedrooms and shared rooms) are spotlessly clean, tastefully decorated. The comfort of the bedrooms is just perfect!

Nadelen:: I liked everything !

Voordelen:: Near the train station and near the bus station (to go to Monreal); also near the main points of interest of Palermo cause near the main streets. The breakfast is perfect.

Nadelen:: Nothing

Voordelen:: Vooral de locatie was prima voor trein of busreizigers. Ook op goede loopafstand van leuke wijken. De eigenaresse en haar collega waren zeer behulpzaam en aardig. Alles was uitstekend georganiseerd.

Voordelen:: lovely lovely stay !!! Kind and attentive staff and comfortable room!

Voordelen:: A very nice bed and breakfast.Staff very friendly.Room very clean.No problem with check in or out.Would recommend it to everyone.

Nadelen:: carring suitcase up to second floor.

Voordelen:: Great location, easy street parking, and large rooms. Easy check in/checkout.

Nadelen:: Everything was good.

Voordelen:: Clean, easily accessible, free street parking and self check in available which made arriving late at night much easier. Morning breakfast was tasty and they made eggs upon request. The bed was excellent, as it felt like a high quality solid foam mattress.

Nadelen:: n/a

Voordelen:: Heerlijke bedden, goed ontbijt en alles is goed geregeld. Het pand is op loopafstand vanaf het Centraal Station en met kwartiertje lopen ben je in het centrum.

Nadelen:: Niets

Voordelen:: One of the best B&B I 've visited! Highly recommended!!!

Nadelen:: Very clean apartments and good customer service. Very good location close to old town centre and 2 minutes wslk from the train station.

Voordelen:: Everything was perfect! Location, design of the place, bed. We definitely enjoyed our stay in this b&b, will recommend it to all my friends who are planning their trip to Palermo

Voordelen:: Mooi hotel, proper. Goede ligging, goed ontbijt. Fijn personeel, Serena aan de receptie was heel vriendelijk. Een aanrader.

Nadelen:: Niks slecht te melden.

Voordelen:: Everything is fine! The staff is very courteous! Excellent!

Voordelen:: Great rooms and location. Friendly staff. Perfect for a short stay.

Nadelen:: Would have loved to have been able to open the shutters in our room so that we could see where we were on the street!

Voordelen:: Breakfast was excellent! Room was extra clean! Staff was very helpful!

Nadelen:: Only the pillows vere too hard

Voordelen:: Goede locatie. Heel vriendelijk personeel. Goede prijs/kwaliteit.

Nadelen:: Voor de 4e persoon was uitklapbare zetel als bed iets minder

Voordelen:: Reception staff friendly. Breakfast good. Location.

Nadelen:: Not much

Voordelen:: Vriendelijk personeel

Voordelen:: Clean , great staff lovely breakfast perfect location

Voordelen:: Location and breakfast

Nadelen:: There were sposts of mold in the bathroom.

Voordelen:: Everything about this accommodation was wonderful. The staff, particularly Anna at Reception was extremely helpful. We were lucky enough to receive an upgrade and our room was very spacious. Bed was very comfortable, Hugh selection of food to choose from for breakfast. Would definitely use this hotel again.

Voordelen:: The room was huge and always clean! You had a kitchen and a big bed! The location was the best! It was near EVERYTHING! I can so recommend this hotel!

Nadelen:: The bed was a little bit hard and not so nice to sleep on, but it was okay.

Voordelen:: Had a nice suite at a reasonable price. Breakfast was good. Staff were very accommodating.

Nadelen:: Slight odor of sewage in the room

Voordelen:: The hostel was really cosy and freindly. We also liked kitchen and the food. The other guests were very communitive and freindly. We also had private external bathroom, which was very clean.

Nadelen:: Outside was very noisy, due to traffic.

Voordelen:: Loved everything about the hostel, lovely staff, comfy bed, super cheap, clean, creatively decorated, great communal space and terrace and good selection at breakfast ☺️❤️

Nadelen:: Nothing to add here, all great and such good value for an amazing city

Voordelen:: The best hostel I have ever stayed at! Perfect location. Amazing people and incredibly helpful and nice staff! Would definitely stay here again!

Voordelen:: everything

Voordelen:: Amazing hostel, you really feel at home here. Staff is super friendly and good to meet people. Excellent location and walking distance to the main attractions of Palermo.

Nadelen:: Very noisy in summer with windows open

Voordelen:: Great staff, very friendly and helpful!

Voordelen:: Alexander is the best, taking care of everyone, help everything if you have any questions. the vibe is always good, the terrace is the best spot for everyone to hang out, easy to make friends.

Nadelen:: Water is not hot enough

Voordelen:: Musical jam session in the evenings, lovely warm atmosphere, easy to make friends

Nadelen:: Needs some fruit for breakfast

Voordelen:: The perfect hostel - good air conditioning and bunk-beds which didn’t squeak. Thanks!

Voordelen:: Prima hostel. Mooi gedecoreerd, vriendelijk personeel. Lekkere bedden. Veel geluid van straat maar is te verwachten in de stad.

Nadelen:: De auto parkeren is een uitdaging

Voordelen:: Top locatie midden in het centrum! Hostel organiseerde veel activiteiten.

Voordelen:: Staff really kind and helpfull. All areas very clean. The hostel has a great atmosphere.

Nadelen:: Shower didn't have hot water. I only stayed one night, but the other girls in the room who were there for a few days said It was the same every day.

Voordelen:: Good location and lots of places where to eat around. Very clean and nice staff.

Voordelen:: Fijn, hartelijke ontvangst. Schone kamers. Typisch Italiaans decor. Grote ven in de kamer. Echter in juli met grote hitte in Palermo was het net uit te houden. Ontbijt liever buiten nemen.

Voordelen:: Nice hosts, Clean, lift, balcony, great value for money you pay, would recommend to stay there.

Voordelen:: Centrale ligging bij station en gezellige restaurants, bezienswaardigheden. Prima met openbaar vervoer te bereizen.

Nadelen:: Niet altijd warm water met douchen

Voordelen:: The location to the center and transport was good.

Nadelen:: The description says there is parking available, which is rather parking on the street.

Voordelen:: Owner left you to get on with your stay, not intrusive. She was polite and professional. Room was like traditional pension.

Nadelen:: No where to park car, owner had little of other languages. Not a great area.

Voordelen:: Great location in the centre of Palermo, within close walking distance of the main tourist spots and the local market. The room was spacious and clean with a small balcony to watch over the street below. It is also on the airport coach transfer route and just around the corner from a supermarket.

Nadelen:: The property was slightly difficult to find as it it within a large high-rise building. We didn't receive instructions on how to enter the building (which was locked when we arrived with no clear intercom system) or where to find the apartment once another resident had let us in when passing by. It's actually on the 2nd floor and can be reached by stairs or an old-school elevator :)

Voordelen:: De accommodatie is ruim, schoon en gemoedelijk. Voorzien van airco, koelkast, WiFi en eigen sleutels om binnen te komen.

Nadelen:: De accommodatie is gelegen aan een grote weg, dus veel geluid. Ook spreken niet alle eigenaren Engels. Het ontbijt is heel simpel en alleen zoet.

Voordelen:: The room was fine but there was no kettle or way to make tea or soup. The location could hardly have been bettered and the host was very friendly.

Nadelen:: The coffee (latte) was almost cold but was replenished. Too many sweet things at breakfast and no fruit. It was okay but not very substantial though one could have eaten more sweet rolls if one felt like one!

Voordelen:: The B&B was good for a quiet stopover, and an easy walk from Centrale. The bed and room were not luxurious but were clean and ok for the price. The breakfast was standard Italian - croissant in a packet, jam and good coffee. The owners were lovely and friendly, though the language barrier was a bit difficult after a flight.

Nadelen:: The check-in was not easy (particularly as we did not speak Italian). We had arranged to arrive at 10pm and were told that was fine, however when we arrived we could not find how to get into the building. Eventually we were let in by other people in the building and they directed us upstairs (Level 2). The bed was a bit uncomfortable and pillows were thin, so new bedding would make a world of difference.

Voordelen:: Location

Nadelen:: Breakfast

Voordelen:: Lokatie. Dicht bij centrum

Nadelen:: Slecht ontbijt oude verpakte puntjes. Communicatie heel moeilijk

Nadelen:: Coffee was like dishwater

Voordelen:: The food was great, we had breakfast and lunch. It was an excellent location. All the staff were friendly and helpful.

Nadelen:: NA

Voordelen:: Staff was excellent. Room service was very prompt. Restaurant is good.

Voordelen:: Kamers waren prima ontbijt was ged staf was efficiënt en vriendelijk

Voordelen:: Location was the best. Walkable to all the sites in Old Town.

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Location is great. Within walking distance of all the major sites and especially if you want to experience / taste the local culture. You really can’t beat the location. Staff were friendly and helpful.

Nadelen:: Generally good but needs something upgrades in bathroom particularly.

Voordelen:: Het gebouw

Nadelen:: Geen parkeerplaatsen

Voordelen:: Generous size to the room. Quiet piazza and in an excellent location. Appreciate having a kettle. Plenty of storage space which is good for me as I am here for 10 nights in total. The courtyard is a pleasant place to sit.

Nadelen:: The front step coming into the entrance needs fixing to meet Engliah speaking country standards as most of the guests appear to come from overseas. I have slipped off it several times. There has only been a fresh fruit platter at breakfast once out of four mornings. The bread rolls could be varied. The cereals are all refined so I have gone and bought my own.

Voordelen:: check in/out average

Nadelen:: all the staff (except one Lady at check in) was very unfriendly including porters and waiters at aperitif and breakfast room. really seems that we were bothering them...…..a smile and a 'good morning' will help

Voordelen:: Friendly staff. Good position for old town.lovely roof top views.

Voordelen:: Breakfast excellent Bed in 327 A bit lumpy Ambience in cloister v good Basic room fine for average tourist

Voordelen:: The owners were amazing, the room was very comfortable and it was very easy to check in and out. They were even so kind as to reserve a restaurant table for us several times, which always lead to good meals. :)

Nadelen:: The only issue we had was that the wifi sometimes didn't work...but I think this is a general problem in Sicily.

Voordelen:: We were very pleased with our stay in this guesthouse. Took a room with a private bathroom. Everything is very clean, beautiful interior. The property lies 30 minutes walking distance from the city center. Arrived ahead of time check in, but were able to leave the bags while preparing the room. The owner Giovanni was in contact on all questions. Recommended

Voordelen:: The staff were very helpful, gave us a few lifts and directions, also let us leave our luggage the day we checked out until we had our bus journey that night! The room was beautiful and very spacious!

Voordelen:: Super leuke accommodatie in Palermo! Wij hebben hier 2 nachten overnacht en hadden van Giovanni een tip gekregen om pizza te eten dat was echt de lekkerste pizza van onze reis in Sicilië.

Voordelen:: The owners were super friendly and even recommended other areas in sicily to visit.

Nadelen:: The place was a little hard to find, and a little out of the way. But that had supermarkets and restaurants in close proximity.

Voordelen:: Enerior and stuff

Voordelen:: Cozy room and apartment not far from centre, Giovanni was very nice and recommended us where to go and what to see.

Voordelen:: The room was spacious, well decorated, very comfortable in a quiet neighbourhood. Giovani and Daniela were very friendly and helpful, he gave us tips on where to go and what to eat. If you want a really personal, local experience I recommend you stay here.

Voordelen:: Very good location, everything interesting in Palermo is near. Very clean, extravagant with flair and comfortable room. Big bathroom with all. The owner Giovani and his wife Daniela are very friendly, kind and helpful. If we visit Palermo one day again will stay at Casale D’Or again!

Voordelen:: Excellent location - very quiet and yet not too far from the city centre. Good size of the room as well as of the bathroom. Helpful host, who lives next door, provides a map and tips of things to see in and outside of Palermo.

Nadelen:: Room wasn't ready to move into until the early evening, instead of advertised 15:30. Very small kitchen not fit for cooking proper meals.

Voordelen:: Suite was really comfortable and spacious and Giovanni is really caring and helpful host. Thank you!

Voordelen:: Locatie

Nadelen:: Erg gehorige kamers. We zaten echt in een ‘hok’ met alleen buitenlicht vanuit hoge klepramen. Douchecabine erg klein. Ontbijt viel ook wat tegen.

Voordelen:: Staff were great!

Voordelen:: Good hotel for the price i paid.

Nadelen:: Noise from outside.

Voordelen:: Modern rooms

Nadelen:: Noisy corner in Palermo. Lots of traffic that made falling asleep difficult

Voordelen:: Ligging en kamer.

Nadelen:: Bediening ontbijt was matig.

Voordelen:: Great location and very helpful staff. Thanks to the reception staff recommendations, we went to very nice restaurants and bars.

Nadelen:: Breakfast could be improved (cheese and bread variety was limited) and facilities were a bit old (but rooms were clean and comfortable).

Voordelen:: We had a late check-in and a car to park, the lateness of the hour made no difference and we received a excellent service, friendly, efficient, no fuss ,no problems. The room was very comfortable and the bathroom clean and modern. The breakfast is excellent, the best we've had on our travels! The morning coffee served to your choice and is excellent, there is a cooked breakfast, a continental breakfast, cakes, biscuits, flans and fresh fruit, all top drawer and excellent.

Nadelen:: Nothing

Voordelen:: Reception staff were good. Location pretty central....

Nadelen:: Room 401 - no windows that you could look out of; like being in a small box! Lift is very slow. Decor in lobby could do with a refresh. Bed was pretty uncomfortable and room only had single pillows for each of us....

Voordelen:: Perfect for the first two night stay in Palermo before our tour started. Hotel arranged airport transfer for us, friendly welcome at late check in, spacious room and bathroom, big comfy bed. A lot of sweet dishes/cakes on offer for breakfast but was happy with the good coffee and tasty hot egg/sausage option. Quick walk to Teatro Massimo which appears to be the central hub of the city.

Nadelen:: no complaints

Voordelen:: breakfast, location, facilities, staff and cleanliness

Voordelen:: DO NOT STAY!! MY ROOM WAS ROBBED HERE Worst experience on my life.. AND HOTEL WAS IN ON IT!! I was at Mondello beach I received a phone call from the hotel around noon, saying I needed to come back because some stuff may have been stolen from my room because a woman was caught on the surveillance in the lobby. I arrive to the Hotel around 3:30pm. I was asked to sit in the lobby and not go to the room yet (for what reason, I don’t know…) and after 30 minutes of waiting, I told them to take me to the room. For reference, my suitcase has been completely packed and ready for my flight back to New York the next morning at 4am… I first noticed that my laptop and Gucci purse were stolen, which is terrible but I figured that would be the case. What was to come was worse.. I come to find this woman stole all go my bathing suits ($200 each), workout clothes (all Lululemon), expensive dresses, vintage gold jewelry from grandmother, Gucci Purse, Laptop, shoes, all my loungewear, Vintage scarves and bandanas, and a 3 piece Italian swim suit set I got as my 25th birthday gift in capri (800 euro.) She stole my razor and tampons too! I was hysterical. My mom immediately asked to see the video footage. We saw this woman walked into the hotel around 10:45 am.. She looked identical to me - petite, brown long hair, tan. She walked directly to the back and went up the elevator without anyone stopping her. 25 minutes after, she is seen on tape leaving the hotel wearing ALL OF MY CLOTHES, holding a tote bag I got from my cousins wedding with their names on it! It was the most disturbing. 1st - How did this woman walk out with all of the items…. She certainly was NOT holding everything she had stolen from me. Someone must have helped. 2nd - Who robs someones room at 10:45 in the morning? And stays in there for 20 minutes? She knew I had left and she knew I wasn’t coming back for awhile. 3rd - 3rd - How did the hotel know she robbed MY room when they made that phone call?

Nadelen:: The robbery wasn't the worst part... How the hotel handled this TERRIBLY. My mother, being a lawyer, made them come with us to the police station to file a report. They said in their report I had left the door open, which was not true. The door clicks automatically and you need a keycard to access. We got the police report, went back to hotel and they filed an insurance claim. Once we got back to the states, they went pretty much radio silent. They refused to refund us for my room (FYI - I stayed in my parents room that last night… because I was so scared.) and they still had us pay!! It has now been over 4 weeks and we have received nothing back but a confirmation that they filed the claim. We have emailed them countless times, probably over 15 total, to receive one worded responses. They have done ABSOLUTELY NOTHING to try and make up for this. It was very clear and obvious someone at this hotel tipped off a gypsy woman and had a part of this robbery. I am a 25 year old woman who lives and supports herself in New York City. It has been financially and emotionally draining to start over and repair the damage of what I had stolen... If you read all of this, PLEASE do not stay here!! I am trying to help.. I don't wish this on anyone!!

Voordelen:: Breakfast and location

Nadelen:: Rooms a little smaller than pictured

Voordelen:: The hotel lived up to my expectations

Nadelen:: The hotel Wifi did not extend into the restaurant which had a different sign in code which nobody explained util I had spent about an hour surfing thinking I was on the hotels Wifi until one app told me I was not. The restaurant staff knew if was different but the main desk did not. Very odd set and not experienced this before so people should be aware and ask.

Voordelen:: Good location, nice breakfast

Nadelen:: Arrived at 4pm... no food or drink available... bar was closed for the entire time of our visit... person that checked us in sent us in the wrong direction for restaurants... disappointed overall

Voordelen:: It was clean with a recent refurbishment. Centrally located. Stiff white sheets, big fluffy towels and decent water pressure for a shower. Great breakfast and very helpful staff.

Voordelen:: Located right downtown close to everything. Breakfast was very good too.

Voordelen:: Refurbished rooms. Very clean. Staff friendly.

Nadelen:: Breakfast was not as good as I expected

Voordelen:: Location and greet staff.

Voordelen:: Proximity to town

Nadelen:: Hard noisy bed

Voordelen:: Location was great. Staff incredibly helpful in helping me hire a car. Good recommendations. Nice room.

Nadelen:: The bed. Booked extra large double, It was 2 singles which inevitably slide apart during the night.

Voordelen:: The decor and breakfast were nice.

Nadelen:: Bathroom too small. No electrical plugin in bathroom.

Voordelen:: Ligging

Nadelen:: Ontbijt niet altijd aangevuld. Prijs kwaliteit iets minder.

Voordelen:: Prima hotel in goede wijk van Palermo.

Nadelen:: Het is relatief een wat duur hotel.

Voordelen:: De ligging van het hotel, dicht bij het oude centrum en bezienswaardigheden

Nadelen:: Kamers zijn verouderd, vooral de badkamer

Voordelen:: Lovely hotel with nice balcony views to the street. Friendly staff

Nadelen:: Couples should expect to sleep on two single beds pulled together. Wifi speed is average

Voordelen:: Good distance from the train station Nice gym Good room

Nadelen:: It was in a dodgy street

Voordelen:: The location closes to the some tourist attractions and restaurants in Palermo

Nadelen:: The cleanliness of the room was just okay, although expected more for a four stars hotel. The room wasn’t that spacious enough. No ironing

Voordelen:: Great hotel very well located in the historical center of Palermo and close to the seaside and to many points of interest of the city. Welcoming and very available staff, the hotel is in a very nicely renovated historical building. It is at the image of the great city of Palermo!

Voordelen:: Great location, the room was perfect for our needs and the staff were friendly and helpful.

Nadelen:: No complaints

Voordelen:: The terrace was great for breakfast and the a good choice of foods, juices and coffees The room was a great size with a big bath tub! Not too far from the train station which is good although we walked the first time and it probably is a little too far with big bags! Hotel is close to the old town and the main sites and the people working on the desk were more than happy to give us maps, directions and advice!

Nadelen:: One of the sinks in our bathroom was broken, we kept on having problems with the electric key card to get into the room and the air con (apparently the hotel can turn both on/off from reception so you have to go back downstairs to make sure they do). No iron, even at reception, so be prepared to look wrinkly for your time in Palermo!

Voordelen:: Vriendelijke, behulpzaam, Engelssprekend personeel. Naar Italiaanse normen, uitgebreid ontbijt op de bovenste verdiepin (terras met uitzicht !!)Goeie ligging om 's avonds lekker uit eten te gaan.

Nadelen:: Nogal luidruchtige airco en ondanks dat alles netjes was, niet zo'n frisse geur in de kamer.

Voordelen:: Lovely hotel, very nice rooms and staff

Nadelen:: Breakfast was nice but a bit limited

Voordelen:: Super goed hotel op alle gebied.Een 10 waard, indien ligging en parking mogelijkheden beter waren.

Voordelen:: Location is good, breakfast attendant girl very nice.

Nadelen:: As if staying there was a favor to me.

Voordelen:: Lovely room. We were upgraded. Fantastic breakfast included. Very helpful staff.

Voordelen:: Comfy bed and spacious rooms (suite room) Good breakfast and happy staff Great location for general access around town

Nadelen:: No parking, no ironing board, you need to request for reception to turn on air-con in your room. It was our honeymoon - no special treatment despite mentioning it in our booking (other hotels did)

Voordelen:: Very good location. Within walking distance of all the must see places

Voordelen:: Gunstige ligging en alles netjes vanbinnen.

Nadelen:: Een beetje gehorig als de buren terugkomen, maar dat ligt natuurlijk ook aan de gasten zelf.

Nadelen:: niemand aanwezig bij aankomst.

Voordelen:: Amazing room with very friendly and helpful staff.

Nadelen:: Nothing, Everything was excellent.

Voordelen:: Great location, very clean, relaxed host, good breakfast, chic and cozy room, great value for the money, made our trip to Palermo even better :)

Nadelen:: Nothing :)

Voordelen:: Great location, comfy bed, super welcoming host, free parking. The Place in Palermo!

Voordelen:: Location, host

Voordelen:: Location

Voordelen:: The location was central, the property clean

Nadelen:: Had to travel back a day earlier but the owner didn't even consider waiving part of the payment for the last night. Felt a bit like a prison as divided into two halves and couldn't enter the half we weren't staying in (which was where the tea and coffee facilities were). Breakfast had little variety. Road outside dirty with dog mess etc. Found the owner quite abrupt, we were about an hour later than expected and this appeared to be a major issue. The bed in my partner's room was very solid and uncomfortable. The lift was tiny and the key to one section of the building difficult to use - I was made out to be a bit stupid but my partner couldn't work it either or my son until we had used it a few times.

Voordelen:: The friendly and helpful staff, nice breakfast, location in the heart of old town, free parking on street

Nadelen:: All good

Voordelen:: The place is central in the touristic heart of Palermo, but it was not noicy. The rooms are large and the bathroom is adequate.

Nadelen:: We booked breakfast for all the days. Breakfast in the B&B was okay, but the last day we got a ticket for breakfast at a bar. That was not very good and we could have had a better breakfast on a spot of our own choice for less the € 5,00 per person.

Voordelen:: Very comfortable twin en suite room with a/c and balcony Quiet and safe location in historic centre Very friendly and helpful staff who spoke good English

Nadelen:: Nothing

Voordelen:: Quiet location, nice garden, very fine breakfast.

Nadelen:: Difficult to visit the old town with public transportation, and even worse with car.

Voordelen:: Het restaurant pal naast het hotel, Wel strategisch tussen centrum en strand Mondello wat erg tegen viel gezien de enorme drukte.

Nadelen:: Saai hotel in een saaie buurt.

Voordelen:: Het ontbijt.

Nadelen:: De buurt waarin het hotel lag, was niet echt fijn. Onderhoud aan de kamer kon beter. Ontbijt was prima!

Voordelen:: Nice garden, very friendly staff, especially in the garden bar.

Nadelen:: I was very disappointed, bbecause of A/C did not work for 3 nights (4days). I was reporting it repeatedly but no results... so it was really uncomfortable, because we couldnt sleep in such a hot temperature! Its a pitty, because

Voordelen:: Staff was very friendly and helpful.

Nadelen:: Nothing

Voordelen:: Very good quality of the service. Personnel were friendly and helpful. Breakfast was amazing of the local food. Room and bathroom very clean. We are enjoy this place.

Voordelen:: Hotel has a very nice patio where the bar is located. You can sit and relax there, have a drink. You will be surrounded by palm trees etc. Bar service will take a good care of you and is very kind. Cleaning service was very good and kind. Keeping the room very tidy and stocked with clean towels, water and toiletries. Parking area was in the object. Breakfast was good but rather far away from fantastic. For fantastic breakfast in Italy I would expect products like a variety tomatoes (only green tomatoes were available), mozzarella and other cheese selection (only some random yellow sliced cheese was available). Also for Sicily a freshly squeezed orange juice would be nice! Scrambled eggs were just a solid egg block. I do not think those are too high expectations - I had a breakfast like that in Sorrento some time ago and the hotel price was just a bit higher than here.

Nadelen:: Unfortunately the downsides were killing our mood constantly. First of all it seems like we were given lower grade room than we booked. We were supposed to have classic and we had economic I think. The room was veeery small and there were no windows (sic!). The only way to let the light in was the glass door (entrance to the room) which we had to keep curtained as we didn't want people to peek inside. Internet connection was very poor! Almost not working in most of the parts of the room. The air conditioning system was terrible. First of all, one day (and night) there was aircon malfunction and it was not working at all. Another unacceptable for me thing is that AC control is not up to the guest - it is controlled by the reception desk. It seems like you can request to lower the temperature in your room but then for some reason (energy savings?) it was changed again. Quite a few times I had to go/call the reception and ask to adjust the AC but then it was changes again. The worst was the night-time when in the middle of the night I was waking up boiling - temperature initially set (by my request) to 19C was changed to 27C. I'm not used to sleep in the temperature like that and I'm always booking rooms with AC. In this case, for me there was no AC.

Voordelen:: On site parking close to a lovely restaurant All amenities suited the purpose of our stay and the breakfast was great. The staff were friendly

Nadelen:: The shower didn't work properly but wasn't an issue

Voordelen:: Prijs kwaliteit bijzonder goed. Ruime douche, goeie badkamer, leuk binnenplaats waar ook echt gebruik van gemaakt wordt. Succesfactor heerst.

Voordelen:: Great hotel for families.very clean

Nadelen:: The air condition...

Voordelen:: The room, the staff, the location.

Nadelen:: We paid twice for the room due to a mistake we made selecting the date online. They refused to reimburse any part of the fee. This reflect on the value for the money review.

Voordelen:: The hotel is ideally situated to take advantage of the public bus system. One bus (101) starts it’s run near the hotel and goes direct to the centre. Very convenient.

Voordelen:: Good location, interesting building arhitecture

Nadelen:: Smells like “someone knew someone” to get the 5 stars ;-)

Voordelen:: The breakfast was nice... the rooms in the lobby area were exquisite

Nadelen:: I did not like the bedspread and carpets in the bedroom

Voordelen:: Great location Very nice staff

Nadelen:: Asked for quiet location room could not have been noisier into wee hours Breakfast was mediocre food was never replenished alwsys looked sad and old Concierge not particularly helpful with dining recommendations

Voordelen:: I went for my 60th- to this glorious and luxurious old hotel. I gather it has been recently done up, and had amazing air conditioning ( thankfully- we went in August!) We had a deluxe room and it was superb. Wonderful breakfast also. Great location and literally dozens of lovely restaurants in the vicinity

Nadelen:: A teeny gripe- the concierge service was a little lacking. We would like to have seen brochures set out with suggested excursions to do. They spoke v good English but I think most of the guests are Italian

Voordelen:: De ligging. Oud statig hotel, enigszins gedateerd. Ontbijt was ok maar niet geweldig. Kamer was echt oubollig.

Nadelen:: Geen tuin of dakterras of even een drankje te nemen.

Voordelen:: Het ligt op een prettige locatie in het centrum. Vanuit het hotel is alles goed bereikbaar

Nadelen:: Snap niet waarom ze zoveel sterren hebben. Het hotel is volledig aan de tijd voorbij gegaan. Er zelfs geen restaurant. Het ontbijt is gewoon slecht, weinig aanbod en geen verse zaken. Personeel is niet kundig en ook blijven hangen in de jaren tachtig...

Voordelen:: Breakfast Ok ! nothing bad to say allgood

Nadelen:: Needs a serious remodel

Voordelen:: Location was great and the building very grand. An experience in and of itself.

Nadelen:: The breakfast room wasn't the greatest

Voordelen:: Good location.

Nadelen:: Had a tiny bed (90 cm) wide. Tiny show, difficult to turn around. One specific person at the reception extremely unfriendly.

Voordelen:: Pleasant clean. Good location.

Nadelen:: WiFi not working in room which seems to be ongoing problem over 3 days. No real effort to fix it.

Voordelen:: Breakfast was on the top floor with a choice of inside or open air seating. very nice choice of Italian cakes and pastries and also eggs, bacon and grilled veges. Car parking was easy outside the hotel to drop off bags and then the concierge took the car for parking - retrieved it several times during or 3 day stay.

Nadelen:: Difficult to find the hotel because of construction works in the centre of the city and one way roads had changed which were not up to date the the hire car GPS.

Voordelen:: It is a great location

Nadelen:: The breakfast was ok The bed was not very comfortable There was a musty smell in the room The internet was awful (the only way to use our phones was with 4G) There is only 1 channel in English on the tv (the hotel said there are changing that on the near future) Even after I complaint, all we received from the hotel was a fruit basket, and not even a good one.. We’ve been to Palermo before... you can get much better for the money... Definitely don’t worth it.

Voordelen:: Mooie suite met voldoende ruimte voor 4 personen, echt perfecte plek, zodra je naar buiten stapt, sta je in 1 van de hoofdstraten met alle bezienswaardigheden en terrasjes/eettentjes op loopafstand.

Nadelen:: Het ontbijt viel qua smaak wat tegen, maar was zeker heel uitgebreid voor Italiaanse begrippen.

Voordelen:: Location the Best.....great Facilities. Breakfast excellent.......friendly staff.

Voordelen:: de inrichting van het hotel de ligging dat onze auto werd weg gezet en gehaald als we hem nodig hadden

Nadelen:: het bed was klein en tegen de muur langs een kant; niet zo praktisch om in en uit te stappen

Voordelen:: Absolute toplocatie in Palermo. Leuke binnentuin voor een aperitief en ook het ontbijt wordt er geserveerd. Valetparking was erg fijn omdat het hotel in voetgangersgebied staat. Kamers zijn klein maar goed uitgerust.

Nadelen:: Kleine kamer en Spa is niet inclusief.

Voordelen:: Fantastic location in the historic district.

Nadelen:: Breakfast was not good. Out of things and did not replace. Shower did not work well in the room and they could not fix. Disjointed way of getting to room. Have to use 2 elevators and some stairs. We were there 45 minutes prior to check in after flying all night long. They would not check us in early. No coffee maker in the room. Only tea. This could be a fantastic hotel if they improved on things. Front desk staff was knowledgeable about the area.

Voordelen:: Location

Nadelen:: Staff was unfriendly. Towels missing in rooms. Sandy sheets so possibly left from previous guest. Broken shower door. According to booking confirmation we would have access to the Spa but they wanted to charge us Euro 30 per person so for our family Euro 150. Parking was supposed to be Euro 15 but they charged 20. Very run down facilities.

Voordelen:: The room was comfortable and quiet room.

Nadelen:: Impossible to reach the hotel by car as the roads are all block by police - pedestrian use only street. Therefore also useless car valet services being offered + the hotel parking is closed overnight making it impossible to checkout your car for an early morning departure.

Voordelen:: Impeccable service. Can’t complain about anything!!!! We arrived in Palermo and planned to stay one night. However our flights got cancelled due to a strike and we haven’t been able to contact the agency all day to change flights in order for part of our group not to miss their connection. Giovanni kindly stayed on the line for about one hour with the airline desk at the airport and was able to get part of us on a flight the same day in order to get to our connection the next one. On top of that, the part of the group that stayed at the hotel really enjoyed it. Very very nice cozy hotel. Nice rooms, really clean and modern. Loved the changing light colors in the shower. AMAZING location right in the center of Palermo. Can’t complain, this hotel is amazing !!

Voordelen:: The hotel is smack bang in the centre of the old town with easy access to the main markets, key sights, and good shops, bars and restaurants. The hotel is clean and tidy and the beds are comfy. We also paid for a spa experience for two and really enjoyed that.

Nadelen:: Some of the staff serving breakfast were not as friendly, attentive or helpful as the main reception staff - they ignored my wife on a couple of occasions - but we appreciate people can have an off day and can't say it massively ruined our overall experience.

Voordelen:: The location was good for walking but do not stay here if you are renting a car. Impossible to drive to the hotel as all streets leading to it are pedestrian only streets. The hotel says they have parking, but they do not. The room was spacious, but not comfortable. They did not take advantage of the space or use it well.

Nadelen:: Parking was horrendous. They lied about it and made us think we could drive to the hotel when we could not. We drove for an hour and called the hotel. They told us to keep trying. Horrible. The bed had only a top sheet on it. No comforter or duvet. The make up mirror was placed a foot too high for me to use and I am 5'10". There was no where to hang up suits or dresses, only shorts shorter than 2 feet long. A few shelves. No other drawers, or areas to out clothes. The staff was rude and unhelpful. We have stayed in many 4 and 5 star resorts in Europe, Asia, USA, and Central America. This was the worst.

Voordelen:: Is located in the centre of the old town of palermo . Many choises of restaurants and shops around.

Nadelen:: The staff is very unfriendly. They find it hard to smile. The breakfast is really poor.

Voordelen:: The hotel facilities are exceptional, wonderful breakfast, staff were very helpful, although unfriendly... everyone we came into contact with were professional. Beds were super comfortable and when I’m next in Palermo. QuintoCanto will be my first choice!

Nadelen:: The elevator is too cramped, prefer to use the stairs.