Boek huurauto's van Hertz in Santa Ana

Nadelen: Staff at pick up could have been more helpful and friendly. It seemed like the representative that helped me was having a bad day

Voordelen: The prices.

Nadelen: It would’ve been nice is the system would’ve booked my reservation for the correct location and if the system would not allow booking for closing time! I had to waste money catching a Lyft back to the airport because the Hertz location was closed at the time of my reservation! Horrible experience!!

Worst Experience Ever!

Voordelen: Nothing - this reservation was TOTALLY screwed up.

Nadelen: Seems yourr on-line booking ended up changing the location of the rental when it automatically switched to CarRentals.com - all it showed on the screen was an address - how was I to know this address was NOT at the airport? I had to pay $25 for a cab to downtown Santa Ana to pick up my car, by which time my vehicle had already been released, resulting in a much smaller car that I PREPAID - naturally I was told no refund could be issued - ABSOLUTELY HORRIBLE SERVICE BY ALL PARTIES INVOLVED

Horrible experience

Voordelen: They had a car

Nadelen: No one at the rental place. Waited 30 for only employee working to show up. Car was filthy. Didn't work properly. Reserved a compact for mileage. Gave us a full size because they didn't have any more compacts.

Need a shuttle

Voordelen: It was a quick deal to get in and out

Nadelen: There was no shuttle from the airport. The facility was only 7 min away from the airport and no shuttle I have never been to a rental car facility that is near an airport without a shuttle

Voordelen: The convenience location of SNA Airport.

Nadelen: - The incompetence skill set, rudeness, unprofessional attitude of the agent at the counter. - Many customers had to wait for more than 40 minutes to get the car. while the Budget's customers in the neighbor counters had been long gone with their vehicles. - Unorganized, poor managed, hectic facility. Lack of onsite management capability at the pickup location. - The vehicle was not full tanks filled when picked up, but absolutely full when returned. - Totally disappoint experience, considering the Hertz brand.