Reizigers beoordelingen
Totaalcijfer
8,6
Uitstekend
Gebaseerd op 4.631 beoordelingen
Boardingsproces
8,8
Comfort
8,5
Personeel
9,0
Entertainment
8,4
Maaltijden
8,3
Naar de kern
Meer
Zoek goedkope vluchten op ANA
Retour
Economy
ANA Informatie
| IATA code | NH |
|---|---|
| Routes | 311 |
| Hoofdroute | Tokio Haneda naar Osaka Itami |
| Luchthaven overzicht | 97 |
| Hoofdluchthaven | Tokio Haneda |
Recente beoordelingen
Reizigersbeoordeling
952
342
125
38
36
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7,5
Voordelen: The simplicity.
Nadelen: A closer gate. Some inflight food.
beoordeling van
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5,6
Voordelen: Crew service is good!
Nadelen: The seat is really cramp and tight!!
beoordeling van
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8,0
Voordelen: Crew service is excellent!
Nadelen: The seat is really cramp and tight!
beoordeling van
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10,0
Voordelen: Yes, it was great.
beoordeling van
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10,0
Voordelen: The crew took care of us during a strange virus affected flight.
beoordeling van
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10,0
Voordelen: crewe were excellent
Nadelen: nothing !
beoordeling van
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7,6
Voordelen: The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good.
Nadelen: The space is really tiny. The screen also tiny.
beoordeling van
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10,0
Voordelen: Space and courteousness
beoordeling van
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10,0
Voordelen: The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again.
Nadelen: Nothing really
beoordeling van
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8,0
Voordelen: The crew was professional and super friendly.
Nadelen: Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it.
beoordeling van
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6,3
Nadelen: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.
beoordeling van
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7,6
Nadelen: I was not aware that I flew in Narita and flew out of another airport.
beoordeling van
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9,6
Voordelen: Again, the crew was extremely polite and accomodating. I’d fly with them again!
beoordeling van
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9,3
Voordelen: The crew is awesome. They’re so polite and helpful.
Nadelen: I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future.
beoordeling van
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10,0
Voordelen: Cheapflights ..I will book my ticket from you again.. I am so delighted.
Nadelen: None
beoordeling van
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10,0
Voordelen: On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA
Nadelen: None so far
beoordeling van
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10,0
Nadelen: Selecting seats online
beoordeling van
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10,0
Voordelen: Crew was friendly, eager to help. Flight arrived on time.
beoordeling van
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10,0
Voordelen: Love ANA. Always a pleasure.
beoordeling van
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9,3
Nadelen: N/A
beoordeling van
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10,0
Voordelen: Amazing
beoordeling van
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10,0
Voordelen: Amazing service
beoordeling van
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10,0
Voordelen: Service
Nadelen: This was a much more pleasant flight than I had from DC to Tokyo back on Jan 15
beoordeling van
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6,0
Nadelen: This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight.
beoordeling van
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5,3
Nadelen: I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again.
beoordeling van
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10,0
Voordelen: Amazing crew! Great food service!!
Nadelen: Cleanliness of tray table
beoordeling van
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10,0
Voordelen: The crew was helpful and meals are delicious.
Nadelen: Give free mask.
beoordeling van
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10,0
ANA rocks
Voordelen: Food, seat comfort, service
beoordeling van
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10,0
Nadelen: Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth.
beoordeling van
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5,0
Nadelen: On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October.
beoordeling van
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10,0
Nadelen: These are the friendliest and most helpful people in the business! They are my new go to from now on!
beoordeling van
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10,0
Nadelen: !
beoordeling van
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4,6
Nadelen: Very uncomfortable seat. A bit rude flight attendant.
beoordeling van
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4,6
Voordelen: The plane was ghetto and old and there was only one tiny restroom for the entire economy class.
Nadelen: A newer plane with more restrooms would be great.
beoordeling van
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10,0
Nadelen: On time and comfortable
beoordeling van
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5,3
Voordelen: Time is good.
Nadelen: With long flight these two are a must ! Food is very limited and needs to have more movies.
beoordeling van
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7,3
Voordelen: Very clean. Crew was very good. Food was for the most part fine.
Nadelen: Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting.
beoordeling van
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10,0beoordeling van
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10,0
Nadelen: Mid night snack can be improved, it’s too small a portion.
beoordeling van
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10,0
Voordelen: Yes
Nadelen: Nothing.
beoordeling van
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5,6
Voordelen: Crew was very nice, toilets clean.
Nadelen: Flight delayed 2 times, didn’t receive text or Email from the second delayed
beoordeling van
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9,0
Nadelen: Chair isn’t comfortable.
beoordeling van
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7,6
Voordelen: The cabin crew was so warm and friendly, always ready with a smile and eager to help.
Nadelen: Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks
beoordeling van
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8,0
Nadelen: The planes are pretty outdated especially the connecting flights from Narita to HKG
beoordeling van
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8,6
Voordelen: Very caring, and pay full attention to passengers.
Nadelen: Better food quality, more movies please.
beoordeling van
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7,6
Voordelen: Food is bland, boring. Entertainment contents are limited and old movies
Nadelen: As mentioned above, more new selections of movies. Better taste and quality of food, please.
beoordeling van
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10,0
Voordelen: Clean plane and comfortable seats.
Nadelen: Complementary snack to go with free beverage.
beoordeling van
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9,3
Voordelen: Well maintained plane, nice staff and over very comfortable.
Nadelen: The wifi worked only 1 hr of the 3 hrs I bought
beoordeling van
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8,6
Voordelen: The crew was great. I experienced great hospitality.
Nadelen: The quality of meal.
beoordeling van
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3,6
Voordelen: Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position.
beoordeling van
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10,0
Voordelen: The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing.
Nadelen: Serve the cold soba for all meals. :) Love it.
beoordeling van
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8,3
Voordelen: Some of your reservations staff in Los Angeles needs to be counseled
Nadelen: Been more polite especially mike in your mileage program.
beoordeling van
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6,0
Voordelen: Always excellent Japanese service.
Nadelen: No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft.
beoordeling van
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10,0
Voordelen: The seat was great.
Nadelen: Overall, it was a great experience. Boarding is very fast compared to US airlines.
beoordeling van
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2,0
Voordelen: no -all that was amazing was the complete idiocy of ana
Nadelen: virtually everything was a unacceptable starting with the gate staff ...
beoordeling van
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9,3
Voordelen: Onboard service was perfect - prompt, friendly and professional
Nadelen: The cabin was always kept a bit warm
beoordeling van
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10,0
Voordelen: ANA flights are always well run and good enough.
Nadelen: Their iphone applications could be smoother and more functional.
beoordeling van
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8,0
Voordelen: Great service!
Nadelen: More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat).
beoordeling van
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8,0
Voordelen: Excellent service from the cabin crew.
Nadelen: The Japanese (Washoku) breakfast was not as good as I expected.
beoordeling van
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8,8
Voordelen: Almost everything
Nadelen: Slightly delayed
beoordeling van
Vluchtstatus
ANA kaart
Top luchthavens waar ANA vliegt
- Luchthaven Tokio Haneda (HND)
- Luchthaven Tokio Narita (NRT)
- Luchthaven Osaka Itami (ITM)
- Luchthaven Okinawa Naha (OKA)
- Luchthaven Fukuoka (FUK)
- Luchthaven Sapporo Chitose (CTS)
- Luchthaven Osaka Kansai Internationaal (KIX)
- Luchthaven Hiroshima (HIJ)
- Luchthaven Kumamoto (KMJ)
- Luchthaven Takamatsu (TAK)
- Luchthaven Sjanghai Pudong (PVG)
- Luchthaven Matsuyama (MYJ)
- Luchthaven Kagoshima (KOJ)
- Luchthaven Nagasaki (NGS)
- Luchthaven Yonago Miho (YGJ)
Contactinformatie ANA
- NH IATA code
- 0800-022-3158 Bellen
- ANA.co.jp Bezoek
ANA annuleringsbeleid
Aangezien de situatie continu verandert omtrent het coronavirus (COVID-19), zal ANA zijn beleid voortdurend blijven bijwerken. Neem rechtstreeks contact op met ANA voor de laatste informatie over annuleringskosten. Je kunt de meest actuele informatie over ANA regelgevingen hier vinden: ANA Reisadviezen en beleid
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