Hotels in Playa del Carmen

Hotels in Playa del Carmen

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Playa del Carmen, Quintana Roo, Mexico
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  Gemiddelde prijs (overnachting doordeweeks): € 209
  Prijs per nacht (weekend) € 212

goedkoopste maand voor een verblijf

11%

prijsdaling verwacht

duurste tijd om te vliegen

72%

prijsstijging verwacht

(gemiddelde prijs in de afgelopen 2 weken)

zo - do

(nacht in het weekend)

(gemiddelde prijs in de afgelopen 2 weken)

vr & za

(nacht in het weekend)

Veelvoorkomende vragen over een hotel boeken in Playa del Carmen

Wat kost een hotel in Playa del Carmen?
In de afgelopen 3 dagen vonden KAYAK gebruikers tweepersoonskamers in Playa del Carmen voor zo weinig als € 8. De gemiddelde prijs is € 149.
Wat kost een hotel in Playa del Carmen voor vannacht?
In de afgelopen 3 uur hebben KAYAK-gebruikers Playa del Carmen hotels gevonden voor vanavond met een prijs van € 12. Er werden ook 3-sterrenhotels gevonden vanaf € 12 en 4-sterrenhotels vanaf € 19.
Hoe vind ik hotels in de buurt?
Met onze Heatmap vind je het ideale hotel in de juist buurt.

Overnachting Playa del Carmen – Populaire gebieden

Met onze Heatmap vind je je ideale verblijf in Playa del Carmen. De kaart laat zien welke activiteiten er zijn in de buurt van hotels

Meest aanbevolen Playa del Carmen hotels

Toon alles
Occidental at Xcaret Destination - Playa del Carmen - Gebouw
1
9,1 Uitstekend (9.349 beoordelingen)
€ 232+
Overzicht Beoordelingen
Deze accommodatie in Playa del Carmen ligt aan het strand, op 0,8 km van Xplor Theme Park en op 2 km van Parque Temático Ecológico Xcaret. Ook Playa del Carmen Main Beach en Mamita's Beach Club liggen binnen 10 km afstand.
6,2 Goed
Voordelen:: De locatie was vrij
Nadelen:: Memorisatie personeel onze kamer schoon te maken.
6,0 Goed
Voordelen:: The rooms are very clean
Nadelen:: The breakfast are cold
1,0 Slecht
Nadelen:: I have honestly never had such a horrible and mortifying experience at any property I have ever stayed at, and I have traveled all over the world. Let's start from the beginning: WiFi costs, a LOT. 5 days of Wifi for ONE DEVICE costs $35, they will also tell you that you cannot share the wifi coupon between devices or you will get blocked. We then proceeded to go to our room, and on our way saw the dirty bins, dirty pools, and cigarettes all around. We went for a snack only to discover the worst quality of food I have ever seen at a property (pictures attached). When we went to the reception to voice our concerns we were told no refund is available and after multiple rounds of arguments we were finally given what they call "royal access" (again - do not fall for this). The royal-access only lets you have access to a beach club with dirty, cold "jacuzzis" and a restaurant which most would consider regular for a maybe a 3-star property. We were then also told that we would receive 2,000 MX$ as a reward, which of course, once we tried to use, were voided for "miscommunication". Furthermore, royal-access is supposed to grant you free wifi for 3 devices, but we were never refunded the $70 we paid for wifi for two of our phones. The staff was rude and made us feel like we were in the wrong even though clearly the property was in dire condition (as you can see in the picture). I have attached multiple pictures to this review so you can judge for yourself. Needless to say, the property never apologized, management was extremely rude and never gave us any form of compensation for our ruined vacation. Do yourself a favor and NEVER come here: dirty property, rude staff, horrible management and horribly overpriced.
8,0 Uitstekend
Voordelen:: the facilities were located in a natural setting which was very nice. The jungle-like environment was quite beautiful
Nadelen:: the activities at the pool and beach were annoying... just wanted to relax without the constant bothering of pool staff. they like the microphone too much... give it a rest please.
8,3 Uitstekend
Nadelen:: I forgot my wallet and they tried to use it
10,0 Uitstekend
Voordelen:: The property is a very nice place to relaxing, the beach area is very nice and clean with bar on the side of the beach
Nadelen:: The property need to provide WiFi free for all the customers as any other hotel does. I have to pay $45 dollars to access to the WiFi. Which is not necessary if should be included on the service of the hotel
9,0 Uitstekend
Voordelen:: The location was GREAT. So many options of things to do on and off the resort.
Nadelen:: The drinks were weak and it was difficult to find available seating near the cove. Even at 8am, all the seats were claimed with towels or bags.
10,0 Uitstekend
Voordelen:: I loved everything about this place... the pools, the beach area, the restaurants, the staff, the food, the animals, the environment... Everything was amazing. This was my second time at this resort and it just keeps on getting better, can't wait to go back next year. I highly recommend it, you wont be disappointed.
Nadelen:: There is nothing that I didn't like, this place is magical.
10,0 Uitstekend
Voordelen:: Loved everything.
Nadelen:: Everything was great!!
7,0 Goed
Voordelen:: I liked that is was somewhat different then other all inclusive in Mexico. There is a lot more trees not just open air and beach.
Nadelen:: The food was not the best. Also the service was a little lacking. they were not good about giving full detailed information. There were very few wait staff around the pools for drinks. This would not be the hotel of choice as far as amenities go.
5,8 Oké
Nadelen:: Slechte service. Mijn vrouw werd ziek door het eten en gaf daardoor over in de badkamer. Wij hebben contact opgenomen om het schoon te laten maken. Na halfuur te hebben gewacht zeiden ze dat er iemand zou komen binnen 10minuten. Alsnog na 3x te hebben gebeld zijn wij een uur verder en zijn ze nog steeds niet gekomen. Pas nadat ik helemaal naar de balie ben geweest is er iemand geweest om schoon te maken. Ook zouden zij een drankje sturen naar de kamer voor mijn vrouw, maar zelfs dat was niet gekomen. Ze hebben ontbijt beloofd de volgende ochtend vanwege ons huwelijksreis . Die was al helemaal niet gekomen. Dit hebben wij ook aangegeven van alles wat er was gebeurd, maar we hebben niks vergoeds gekregen. Er zijn bij die hoofdgebouwen maar twee liften aanwezig. Mocht je naast die twee gebouwen een kamer hebben dan kan je rekenen op een hele stuk wandelen. Wij zaten helemaal achter en 1 lift was de hele tijd defect.
5,0 Oké
Voordelen:: The grounds were beautiful. The pools very nice, the venues for eating were lovely. The walks were nice, the wild animals interesting.
Nadelen:: Our rooms.... we moved three times. The first time we liked our room but were moved after 2 nights because of a water break. The second room was very noisy from staff going by with carts and a generator running off and on. three mornings we did not have hot water, and eventually had brown water. The housekeeping staff missed different things every day, we had to ask for them. The phone did not work, we had to go down to the front desk each time. They sent someone up to fix the phone. The third room was okay, very average accommodations with a nice balcony. I was very disappointed having paid for three rooms for family and I.
10,0 Uitstekend
Voordelen:: Great location and staff was wonderful
Nadelen:: Nothing
Barceló Maya Tropical - Playa del Carmen - Gebouw
2
9,7 Uitstekend (11.128 beoordelingen)
€ 267+
Overzicht Beoordelingen
Deze gezinsvriendelijke accommodatie in Xpu-Ha ligt binnen 2 km afstand van Ecopark Kantun Chi en Playa Xpu-ha. Ook Cenote Cristalino en Bel Air Animal Park liggen binnen 2 km afstand.
5,1 Oké
Nadelen:: Uncomfortable beds Horrible food Unfriendly staff
7,7 Goed
Voordelen:: Staff was always cleaning
Nadelen:: Had a couple housekeeping issues, only have two choices for beer
Fairmont Mayakoba - Playa del Carmen - Gebouw
3
9,1 Uitstekend (5.201 beoordelingen)
€ 382+
Overzicht Beoordelingen
Natuurlijke luxe. Geniet van 5 afzonderlijke ecosystemen verdeeld over 97 hectare aan tropisch bossen met kristalheldere rivieren, omgeven door de ongerepte Caribische kustlijn. Fairmont Mayakoba ligt 40 km ten zuiden van Cancun, nabij Playa del Carmen in Mexico's legendarische Riviera Maya. In dit AAA-5?Diamond and Rainforest Alliance? resort kunt u alleen een kamer boeken of een complete allinclusive oplossing. Geniet in onze restaurants van de culinaire hoogstandjes met menu's van Richard Sandoval.
9,6 Uitstekend
Voordelen:: Access to bikes for all hotel guest was a great way to get around.
10,0 Uitstekend
Voordelen:: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.
Nadelen:: Not enough bikes around.
10,0 Uitstekend
Voordelen:: In general , the stay was good , the people in the service was excellent
9,0 Uitstekend
Voordelen:: Service
Nadelen:: All prices in US dollars- we are from Canada
10,0 Uitstekend
Voordelen:: The property was gorgeous. The pools were huge and the beach was incredible. The food was very good. It was expensive but was worth the price. The kids club was great and the boat rides were so fun. I can’t wait to go back.
10,0 Uitstekend
Voordelen:: Everything was great. The only complain , why do you have to use a picture like the one in Celebraciones in the last page to show that everybody is welcome? Accept anybody but do not advertised like that. There are still children That can’t understand those things and many adults too, so, RESPECT them.
Nadelen:: What I told you before!
3,0 Matig
Voordelen:: Staff was nice and location is beautiful.
Nadelen:: Very run down place (pool tiles were falling off and the facilities felt very 90s) and the hotel was way too full so there was not enough staff. Service very slow and bad system with reserving pool chairs and beach chairs early in the morning in order to have a space!
Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen - Gebouw
4
8,5 Uitstekend (6.182 beoordelingen)
€ 202+
Overzicht Beoordelingen
Deze accommodatie in Playa del Carmen ligt aan het strand, in de uitgaansbuurt, op 3,2 km van Grand Coral Golf Riviera Maya en op 3,5 km van El Camaleón Mayakoba Golf Club. Ook Mamita's Beach Club en Playa del Carmen Main Beach liggen binnen 10 km afstand.
9,6 Uitstekend
Voordelen:: De kamer was super! Groot en een heerlijke badkamer met een fijn bad. Verder was het niet te druk, er was veel te doen maar je kon ook lekker zwemmen in zwembaden waar bijna niemand was.
Nadelen:: Sargazo was er niet meer, maar het water van de zee was nog niet zo fris; bruinig en stonk.
8,0 Uitstekend
Voordelen:: We liked the fact that our family of 5 could all stay in the same room. There was a curtain that could be pulled between the bunk beds and the king bed, which was good for privacy. The grounds were beautiful. The entertainment staff was engaging. They were quick to tend to any needs in the room, example, extra towels, tp, or other needs.
Nadelen:: The beach was a very long walk from the room. The common areas were shared with all princess hotels and it was a very large area. It could be overwhelming. We were not told the process when checking in, for example. We did not know we needed to make dinner reservations for the week in order to get desired dinner times. When we went to dinner the first night, we were told we needed a reservation....when we went to make a reservation they told us the restaurants were booked for the week. It was very frustrating. The communication was poor.
10,0 Uitstekend
Voordelen:: Property is beautiful, clean, on the beach. Many pools very clean and room for everyone. Restaurants are amazing food is delicious. Tried all the buffets and several alacarte and they all had very good food. Nightly entertainment was also great. From entrance to exit staff is amazingly friendly and always willing to help. Will definitely be coming back to this hotel.
5,0 Oké
Voordelen:: The property itself was beautiful. For the most part, the staff are super friendly and polite especially at the sports bar and at the buffet next to platinum (Beatriz is my favorite).
Nadelen:: Housekeeping does a horrible job. Not only do they half-make the bed, there were days where they didn’t even clean the shower, they don’t replace wash cloths or towels unless you ask, they just take the old ones and don’t leave any new, and we had to asked them to clean the hot tub on the balcony which was dirty they day we got there. They also don’t restock your fridge unless you asked them, despite the fact that it’s supposed to be restocked everyday. One of the buffets at sunset princess was terrible. Staff was rude, and food was disgusting and cold. One day they had food advertised as beef and vegetables, and it was, but to my husbands surprise, there was also pork sausage in there (chorizo) he does not eat pork and it made him extremely sick the whole next day.
9,2 Uitstekend
Voordelen:: I liked the room. I liked the buffet for the most part.
Nadelen:: I didn’t like how I couldn’t get my ac to turn off no matter how i tried. I didn’t like the dinner at the Miso restaurant.
8,0 Uitstekend
Voordelen:: Food and entertainment was good
Nadelen:: Alot of people sale timeshare
10,0 Uitstekend
Voordelen:: The rooms were awesome. The scenery was beautiful
Nadelen:: Better WiFi signal needs to be accessible throughout the resort. More personable with the guest checking -in. To treat everyone fairly and equally. Stayed for about 4 days and every so often the staff on certain shifts weren’t as respectful as others. On occasion I felt judged and discriminated against. Not sure if it was because o was black, gay, or both. However other parties that were in attendance on the resort felt the same way as well.
8,0 Uitstekend
Voordelen:: The dinners were nice and had good variety. The pools were spacious for amount of people there. The resort was great about playing the superbowl for all the US people. Even when the tv service went out they were so quick to fix it we hardly missed anything. Thanks!
Nadelen:: Would've liked to play tennis earlier than 9am since it warms up fast during the day or have lights to play later in the evening. The tennis instructor was super fun and great for the guests.
10,0 Uitstekend
Voordelen:: Vriendelijk personeel, die je echt in de watten leggen. De Laguna Villa is erg mooi en schoon. Resort is echt een paradijs. Als je kiest voor de villa heb je een zwart armbandje en het meest all incl pakket dat er is. Gewoon fantastisch!
Nadelen:: Niets
7,0 Goed
Voordelen:: Beautiful property, tons of pools with swim up bars. The beach is really stunning and it's fun to see critters running around. They try to keep the beach area fun and upbeat - there's lots of activities and a bar and a bathroom. The room was nice, very spacious and comfortable. We staying in a platinum room and it was really nice to be so close to the beach. Also loved the golf carts to get around the resort as it's quite big.
Nadelen:: The food was terrible, very few veggie options that looked appetizing. The golf carts are amazing but don't run frequently enough. I didn't feel that platinum was worth the money. It came with bartender service on the beach but they had about 4 people for the whole beach, and that included the non-platinum area as well (so why is it listed as a platinum perk??). The workers were going as fast as they could, but the resort needs to hire more people to cover the full area. The resort is also extremely disorganized and caused issues multiple times. For example, you have to let security know if someone is picking you up so they can let them in the resort. We were being picked up for a wedding and asked the bellboy to let us know when the bus got to the gate. After 15 minutes he said the bus was there, so we went down. Turns out the bus had been there for ten minutes and was about to leave! We felt terrible making all the other guests wait, when that could've been avoided with some simple communication. Issues like that cropped up frequently which was frustrating to say the least.
10,0 Uitstekend
Voordelen:: Food is very good! The grounds are amazing. Very pretty.
Nadelen:: There was no hot water in the outdoor shower. Spa was ridiculously over priced. They wanted $110 for a mani/pedi and thats with a 10% discount!
7,0 Goed
Voordelen:: The swim out room was terrific and the staff was amazing. The area is beautiful and you feel very safe.
Nadelen:: The food was not good and because it was so bad I would not recommend this hotel. The hotel needs a little updating. And there is a lot is selling — to join platinum club, to buy excursions, spa treatments, etc
Valentin Imperial Maya - Adults Only - Playa del Carmen - Gebouw
5
9,4 Uitstekend (2.808 beoordelingen)
€ 368+
Overzicht Beoordelingen
Dit hotel in Playa del Carmen ligt aan het strand, binnen 5 km afstand van El Manglar Golf Course en Playa Maroma. Ook Stadsplein van Puerto Morelos en Parque Temático Ecológico Xcaret liggen binnen 40 km afstand.
9,2 Uitstekend
Voordelen:: Amazing staff, great restaurants! Natural beauty! Our concierge in building eight was the best.
Nadelen:: Our swim in, swim out room on the ground floor of building eight had a terrible mildew odor. Very unhealthy. Everything has to be laundered or dry cleaned now that we are home even though I didn’t wear all the clothes. A definite drawback. My husband was told that one of the hurricanes a few years ago recorded water waist high in the first floor buildings of the swim out suites. There must be years old mold growing in the walls. Now that we are home we realize how unhealthy our room was. Both of us feel like our lungs have a deep seated heaviness, which I can only think must be related to our sleeping environment while we were with you. You must do something about the toxic mold and mildew! My other only issue was the iron pillows. Really awful! Please offer a pillow menu! I know it sounds like I don’t love Valentin but I actually do.
7,9 Goed
Voordelen:: Prachtig resort aan het strand
Nadelen:: De grote afstanden tussen kamers, restaurants etc. Afspraken die fout gingen.
9,0 Uitstekend
Voordelen:: The food was great. Variety and quality The staff was exceptional, especially Daniel in the beach area of Privilege. He was fantastic.
Nadelen:: The checkin experience was a little long and too extensive given we were delayed and very late and ready for bed.
10,0 Uitstekend
Voordelen:: Staff is phenomenal. Food is excellent. The grounds are meticulous. Superb!
10,0 Uitstekend
Voordelen:: Practically perfect piece of paradise
7,0 Goed
Voordelen:: De locatie is erg mooi, het eten is goed en de kamer is ruim en confortable (Golden Superior). Speciale complimenten aan de staff van de restaurant Mar y Tierra (vooral Noemi), vriendelijk en attent.
Nadelen:: De kwaliteit van de dranken is matig, lange wachtlijsten 's avonds voor de restauranten, entertainment niet leuk, heel weinig voor oude nieuw georganiseerd. Alle extra's zijn belachelijk duur (wijn, taxi's, excursies, strandligbedden, etc.) en je moet voortdurend aan iedereen een fooi geven (Amerikaanse stijl). Alles is meer op Amerikaanse standard gericht en niet zo voor Europeanen.
8,8 Uitstekend
Voordelen:: Clean. Spacious. Staff was so nice and helpful. Very tropical feeling. A lot of trees and plants and flowers. Night entertainment was great. Plenty of bars. Pools were very nice too.
Nadelen:: Food was average. Air conditioning wasn’t the coldest.
10,0 Uitstekend
Voordelen:: The facility was clean, the staff was extremely friendly and helpful, the food was fantastic. The stretch of beach at this property was the best along this strip. The mattress was good! Highly recommend!
Nadelen:: The room we were in could use a bit of a refresher. The couch was a bit stained and worn.
9,0 Uitstekend
Voordelen:: The beach!
Nadelen:: The inability to get even a snack not in a sit down restaurant (except room service). No food service at pool or beach.
10,0 Uitstekend
Voordelen:: Loved all of it! The staff especially! The warmth and the smiles, everyone went above and beyond for our comfort! We didn't want to leave at the end of the week! We would definitely recommend this place to anyone who wants to go and will be making plans for next year.
10,0 Uitstekend
Voordelen:: Lots of activities, great food, entertaining staff, and adult beverages
Nadelen:: Would have been nice to have a coffee bar.
8,0 Uitstekend
Voordelen:: Clean room. Friendly staff\
Nadelen:: Food wasn't that great.
Grand Hyatt Playa del Carmen Resort - Playa del Carmen - Gebouw
6
9,0 Uitstekend (2.433 beoordelingen)
€ 280+
Overzicht Beoordelingen
Met een verblijf bij Grand Hyatt Playa Del Carmen Resort bevind je je centraal in Playa del Carmen, vlak bij Mamita's Beach Club en Quinta Avenida. Enkele van de voorzieningen zijn gratis kranten in de lobby, een stomerij/wasserijservice en een 24-uurs receptie.
9,6 Uitstekend
Voordelen:: Beautiful pool spacious rooms very well laid out nice views great location of the center of the city only downside is to many children on this visit
Nadelen:: Too many children staying there on this visit
5,0 Oké
Voordelen:: Location was good, being central while not suffering from noise etc. Location on the beach was good as well. Hotel layout however is far from ideal, and not well represented in the photo's etc.
Nadelen:: The organization and layout of the hotel has lots to be desired. Having reserved a "swim up room", one would expect that the room is situated on the pool level. This is absolutely not the case, and the swim up rooms are at garden level hidden behind the main building, they have a sort of lap pool which runs along the length of all of them. Obviously all of this is not visible in the photo's. Very disappointing and really not what would be expect for the price of the establishment. Secondly, none of the hotel pools are heated, this makes them basically unusable out of the high season, and the ocean is warmer than the pools. All in all, there must be better options than the Marriot.
8,8 Uitstekend
Voordelen:: Mooie architectuur, supervriendelijk personeel, zeer uitgebreid ontbijtbuffet.
Nadelen:: Het strand is eerder klein en was nogal druk. Naast het hotel was er een daytime club met nogal luide muziek.
10,0 Uitstekend
Voordelen:: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Nadelen:: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
8,8 Uitstekend
Voordelen:: The staff is very nice and helpful!!! They were also very kind and gave us a welcome card and sweets for our aniversary! They also managed a late checkout which made our stay amazing until the last moment!
Nadelen:: Some guests left their own belongings on de swimming pool chairs so they will have a nice spot even when they arrive very late... so when I arrived most of the pool were already taken...
9,0 Uitstekend
Voordelen:: Fantastic property & location, the breakfast selection was excellent. Easy check in and check out process too.
8,0 Uitstekend
Nadelen:: Wish the pool was heated It was too cold to go in
7,0 Goed
Voordelen:: Location
Nadelen:: Very noisy in the afternoon
10,0 Uitstekend
Voordelen:: The staff were all super friendly, excellent customer service, from the safe guard to the ladies that were cleaning our room. I would definitely recommend to anyone visiting Cancun!
Nadelen:: Nothing
10,0 Uitstekend
Voordelen:: The property itself, the staff, the location!!!
Nadelen:: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
10,0 Uitstekend
Voordelen:: Staff was amazing and resort was very clean and beautiful
Nadelen:: Nothing
10,0 Uitstekend
Voordelen:: customer service playa del carmen awesome hotel
Nadelen:: N/A
Sandos Caracol Eco Experience Resort - Playa del Carmen - Gebouw
7
8,3 Uitstekend (630 beoordelingen)
€ 222+
Overzicht Beoordelingen
Deze accommodatie in Playa del Carmen ligt aan het strand, naast een golfbaan en binnen 3 km afstand van Grand Coral Golf Riviera Maya en Quinta Avenida. Ook Quinta Alegría Shopping Mall en Central Square (winkelcentrum) liggen binnen 10 km afstand.
7,9 Goed
Voordelen:: Spacious, clean room - good location in a lush green environment. A lot to do! Friendly and helpful staff. The kids loved it! I would have chosen something else, a bit more personal.
Nadelen:: All the non buffet restaurants had long lines, the Japanese restaurant was fully booked for the whole week! The resort store was seriously overpriced. For me this resort was just to big with too many (loud) tourists.
9,6 Uitstekend
Voordelen:: Het eten, de drankjes, het strand, de natuurlijke omgeving en locatie, personeel vriendelijk.
Nadelen:: Soms douche niet helemaal op orde, weinig water, te heet of koud. Spabehandelingen duur. Muziek bij zwembad erg luid, dit was echt een minpunt.
7,9 Goed
Voordelen:: Buffet was erg goed en uitgebreid, glijbanen vielen tegen voor de jongens 17/15/11, park op zich prachtig opgezet en Cenote etc prachtig in het park, yoga les om 8 uur smorgens stond niet aangekondigd maar was erg goed! Bij restaurants moesten we lang wachten en bij Japanner reserveren en konden we niet met hele gezin recht, maar was wel erg goed!
Nadelen:: Onaangekondigd spullen in kluis leggen waardoor wij dachten dat we iPad kwijt waren; kwamen we pas na uur achter... gordijnen op kamer waren stuk en werden pas na 3 x vragen gemaakt, veel herrie van muziek bij zwembad en op het strand
10,0 Uitstekend
Voordelen:: I travelled with my husband and 2 year old. It is the second time we visit Sandos Caracol and we love it. The hotel, amenities and beach are amazing. So beautiful, lots of things to do, especially with kids and everyone is so friendly. We love this place and totally recommend it.
Nadelen:: The washrooms could be a bit cleaner.
3,3 Matig
Voordelen:: If I have to mention 1 positive thing..the evening shows were entertaining.
Nadelen:: Worst experience ever! Don’t go here! You pay way too much for terrible service, horrible food and cheerless restaurants. We have traveled a lot and stayed in multiple accommodations troughout the whole world, but this was definitely the most disappointing place of all. We paid over €350/night and our room wasn’t even cleaned 4 out of 5 nights!! Even after multiple cleaning requests they could not make it happen. The coffee machine in the room did not work and was replaced 3 times.. each time we got another broken one so we just stopped requesting. The phone in the room did not work properly so we could not call the reception. The food in the restaurants is either tasteless or they use way too much salt. Unfriendly staff. All in all, very dissappointing “5 star” resort.
9,6 Uitstekend
Voordelen:: Beautiful and natural setting.
Nadelen:: The beach was ok... but not breathtaking.
9,0 Uitstekend
Voordelen:: The nice park, the SPA, the choice of restaurants. Good entertainments. Jacuzzi in bedroom.
Nadelen:: The distance from the city and the prohibitive taxi cost.
9,2 Uitstekend
Voordelen:: Amazing resort, especially when staying with kids! Not very cheap but definitely worth the money. The room is really nice and the staff super friendly. Tip if you want the japanese restaurant - make the reservation already when you arrive.
8,0 Uitstekend
Voordelen:: The resort has more to offer than others especially for kids, e.g. Aquapark, activities with and outside the kids club, animals on the property (coatis, racoons, monkeys, cats, turtles, etc, plus farm animals like pigs, donkeys, hens). Food/drinks were abundant, and the quality was generally good. We preferred the many choices of the international buffet (and no waiting time compared to the a la carte restaurants). Nature is beautiful, most of the property is set in a mangrove forest, they have several cenotes (including one with a waterfall), the Jade river - where we had some Indiana Jones type of experience. The beach is beautiful though not very large, the water has stones and sea urchins (which they probably tried to clean out, but little ones keep growing - so shoes are a must). Entertainment is ok, if a bit too loud, so if you need some peace, stay away from the central areas.
7,0 Goed
Voordelen:: Very kid friendly. Lots of activities for everyone. The water park was closed for the 1st 5 days of our vacation so we spent most time a the tortuga pool. Our 1st room was way too cramped with the bunk beds just at arms reach and ants everywhere. The next morning I upgraded us to a family suite and it was well worth the cost. The staff were very friendly.We preferred the Italian restaurant for breakfast and lunch. The main buffet was huge but were never got noticed and out of the 6 times we went to the big buffet not one staff member asked us for drink orders unlike the Italian restaurant.
Nadelen:: The mosquitos!!! Despite bug spray myself and the kids got eaten ALIVE! The check in process was painful. It took forever and we just got off the plane from a 7 hour trip and then have to go through time share blah blah on top on NO AC in the lobby. We just wanted to get to our room and change. The distance between the buffet's and the rooms was quite long for 2 small kids (we visited the sister resort and they had a shuttle going ALL the time from the lobby to the beach-that would have been nice) The food was not the best for some reason the sister resorts food had much more options and flavor
10,0 Uitstekend
Voordelen:: This was the first time in this resort and for sure not the last. It is a concept that goes to your heart. It is difficult cu express you have to experience. In a few words is that is for nature and wildlife lovers with kids 0-14 and high expectations from a five stars hotel.
Nadelen:: Everything from the room, jungle, all the animals around, food is great, pool and so on!! Entertainment team are great! The night Show’s are perfect.
8,0 Uitstekend
Voordelen:: Meals were varied and generally good. The breads were usually quite dry, 'though. Omelets prepared to order by chefs were great. There was good choice in type of restaurants. There are lots of activities for all ages. You must be pro-active in reading about activities available, read signs and call if you don't understand something. Water slides were great, also the setting in the jungle, beach and cenotes was beautiful. Rooms were comfortable and kept very clean. Maid service and friendliness of employees was excellent. There were many places to find a seat with a beautiful view. The internet room was a good place to print boarding passes. The wildlife throughout the grounds was enjoyable and educational. We appreciate the eco-emphasis of the resort and ecology-related activities and "no straws" policy.
Nadelen:: Access to getting money exchange very unsatisfactory. Was turned away due to "no cash available, come back later". But when I came back, which was a very long walk from my room, I would have had to wait a very long time behind many people checking in. The money exchange should be handled by guest services, not the check-in counter. Because I was not able to exchange money, I was unable to tip the employees at times, which I felt very bad about. There should be a reasonably priced general store for small travel items or over the counter medications. The price at the existing store for many such items was exorbitant. There should be snacks available at all times at a centrally located snack bar or in-room, and restaurant hours should be extended somewhat. Some of the room service food was lacking in quality (steak sandwich had about 2 bites of meat) while other items, like the fruit platter, were excellent.
8,0 Uitstekend
Voordelen:: Wonderfull hotel all inclusive. Nice cocktail, nice animals
Nadelen:: no wi-fi, you need taxi for playa del carmen (but probably is better tha is not so close!)
8,0 Uitstekend
Voordelen:: The comfort and the beautiful white beach everthing is so perfect have recommend it to friends
Nadelen:: no
6,0 Goed
Voordelen:: Prima hotel, schone kamers met goede airco, ruim aanbod aan eetfaciliteiten (5 restaurants, snackbar, buffet en groot aantal barren), voor kinderen zeer veel speelmogelijkheden, goede service. Gezien de goede prijs/kwaliteit verhouding zeker een aanrader.
Nadelen:: Kwaliteit van het eten was soms matig. Je had echter altijd een goed alternatief om ergens anders alsnog je maag te vullen.
6,3 Goed
Voordelen:: zeer vriendelijk personeel, prachtige ligging, schoon en netjes
Nadelen:: overal waar dollars in pesos werd gewisseld was altijd een andere cours en altijd in het Mexicaans vordeel, zeer irritant
6,3 Goed
Voordelen:: Goede en gevarieerde keuken.
6,3 Goed
Voordelen:: Gastvrijheid, ruime keuze eten, park leuk aangelegd, goede sfeer, rlx strand, goede. Faciliteiten
Nadelen:: Ala cart restaurant viel tegen qua kwaliteit ten opzichte buffet
7,7 Goed
Voordelen:: Food and drinks were very nice, also all your stress goes away, as a family its the right place for your holidays
7,0 Goed
Voordelen:: The staff were very helpful and i loved how the hotel embraced the environment and built around it.
Nadelen:: The bed sheets smelled a little funky....
7,0 Goed
Voordelen:: Very attentive staff and good facilities. The grounds are very verdant with lots of wildlife to see, such as iguanas, geckos and crabs
Nadelen:: There are some sorts of people you can never get away from and some of the guests fell into this category
4,3 Oké
Voordelen:: I liked the remote, jungle setting of the resort and the feeling of a small town within the jungle.
Nadelen:: The rooms (at least the room we were given) was very outdated and small. The walls and doors are very thin and we could clearly hear the TV and conversation of the people in the next room. The beach was not clean, trash that had washed onto the beach was not pickup up.
8,0 Uitstekend
Voordelen:: I loved the oceanview room (#122), loved the beach. I felt very comfortable, the other guests at your hotel were quite friendly. The buffet restaurants were great.
Nadelen:: The coffee, it wasn't very hot and it was pretty thick.
Ocean Maya Royale - Adults Only - Playa del Carmen - Gebouw
8
9,1 Uitstekend (3.317 beoordelingen)
€ 215+
Overzicht Beoordelingen
Deze accommodatie in Playa del Carmen ligt aan het strand, in de uitgaansbuurt, op 2,7 km van El Camaleón Mayakoba Golf Club en op 3,8 km van Ecopark Tres Rios. Ook Playa Maroma en Grand Coral Golf Riviera Maya liggen binnen 15 km afstand.
6,0 Goed
Voordelen:: Beautiful property
Nadelen:: did not get the privilege junior suite reserved in Oct of 2019. subbed plain 2 bed room. Not like photo.told us not available. The tour originally offered a Tequila & chocolate factory. instead a retail tequila & Jewelry store. Mislead.not happy.
7,5 Goed
Voordelen:: Dive school is an awesome facility. Great upkeep and cleanliness. Staff is helpful and friendly. El charro, the mexican grill restaurant is awesome and very underrated. I would go there over the buffet.
Nadelen:: Buffet was OK. I expected more quality and finesse in taste. Dishes were not innovative. Also, there was a LOT of bias in how they seated guests, if you know what I mean. The sales staff for membership was a tiny bit annoying for me personally. My husband didn’t find it bothersome. I suggest don’t waste 90 mins of your vacation for the sales orientation. Spa is exorbitantly priced. It lacks the luxury feel for the prices they charge.
8,0 Uitstekend
Voordelen:: Overall a great resort, excellent facilities, good drinks, and very good food options - from buffet to a la carte restaurants, all were top notch!
Nadelen:: Towels used to reserve sunbeds in the morning. Every single morning the vast majority of sunbeds had towels on them, with people coming back only after 1-2-3 hours. Although the hotel mentioned this is not accepted - they do absolutely nothing to stop this behaviour.
8,8 Uitstekend
Voordelen:: Mooie ruime kamers. Uitzicht op oceaan en zwembad. Avond eten was bij la haciënda elke avond anders.
Nadelen:: Jammer van het strand waar zeewier op ligt, hier wordt wel elke dag heel hard aan gewerkt.
9,0 Uitstekend
Voordelen:: Staff work hard to make your trip a really good one.
8,2 Uitstekend
Voordelen:: No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.
Nadelen:: No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.
7,0 Goed
Voordelen:: The staff was exceptional especially at the Privilege desk. The SPA staff was also terrific as were its facilities. The landscaping was beautiful.
Nadelen:: The reception area step-downs/ups are dangerous, especially for seniors. Canopy loungers at Privilege beach in need of upgrading. Booked King bed, but was given small room w/ double beds. Room was changed but repacking was inconvenient.
9,0 Uitstekend
Voordelen:: Adults only, food, service was great.
Nadelen:: Everything was good!
8,3 Uitstekend
Voordelen:: De a la carte restaurants zijn zeer goed.
Nadelen:: Helaas hadden we last van overmatig zeewier op het strand.
8,3 Uitstekend
Voordelen:: Het resort is ruim opgezet en mooi. Alle huisjes hebben mooie en ruime kamers. Het complex is niet al te groot dus je hoeft niet ver te lopen voor het zwembad, het strand of 1 van de vele restaurantjes.
Nadelen:: Omdat het all inclusive is proberen veel medewerkers je een massage, fotoshoot of uitgesloten dranken of gerechten aan te bieden. Vraag dus altijd even goed door of het er bij zit of niet. Daarnaast vonden wij het erg jammer dat het resort ver buiten de stad playa del carmen lag. Hierdoor hebben we helemaal de sfeer van de stad zelf niet kunnen proeven.
8,0 Uitstekend
Voordelen:: The room was excellent and the staff in the restaurants were really good
Nadelen:: The pool waiters didn’t come around very often and even if they did didn’t always offer a drink. Upon checking out the bell boys watched me struggle getting my two bags into a taxi without offering to help
10,0 Uitstekend
Voordelen:: Het ontbijt
Nadelen:: Niks
Grand Velas Riviera Maya - Playa del Carmen - Gebouw
9
9,6 Uitstekend (1.720 beoordelingen)
€ 746+
Overzicht Beoordelingen
Dit hotel in Playa del Carmen ligt aan het strand, in het stadscentrum en binnen 5 km afstand van El Camaleón Mayakoba Golf Club en Grand Coral Golf Riviera Maya. Parque Temático Ecológico Xcaret ligt op 19,3 km.
10,0 Uitstekend
Voordelen:: The property was clean and well kept. The views are spectacular.
Nadelen:: There was nothing not to like!
8,8 Uitstekend
Voordelen:: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Nadelen:: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Uitstekend
Voordelen:: The service was outstanding
Nadelen:: Nothing
9,7 Uitstekend
Nadelen:: The sargaso (algae) invading the beach and the ocean, Mosquitos .
10,0 Uitstekend
Voordelen:: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Nadelen:: None
8,0 Uitstekend
Voordelen:: pool, food...
10,0 Uitstekend
Voordelen:: The service and smiling staff were beyond compare! Fast efficient friendly. The food was so delicious and almost too beautiful to eat. Everything was exemplary
Nadelen:: Not one thing I didn't like.
10,0 Uitstekend
Voordelen:: Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !
Nadelen:: Would have preferred more beach entertainment and possibly a nightly buffet. Would have also liked to see more local entertainment.
8,8 Uitstekend
Voordelen:: Food was great. Room and accommodations fantastic .
Nadelen:: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
Sandos Playacar Beach Resort - Playa del Carmen - Gebouw
10
9,1 Uitstekend (8.527 beoordelingen)
€ 229+
Overzicht Beoordelingen
Deze accommodatie in Playacar ligt aan het strand, naast een golfbaan en binnen 5 km afstand van Playacar Golf Club, Paseo del Carmen en Quinta Avenida. Ook Playa del Carmen Maritime Terminal en 3D Museum of Wonders liggen binnen 5 km afstand.
9,1 Uitstekend
Voordelen:: Mooi groot resort met de kinderen, deels gescheiden van volwassenen gedeelte. Kamers zijn erg mooi -- personeel was geweldig
9,4 Uitstekend
Voordelen:: The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Nadelen:: Stayed in the family section close to the beach the Rooms a bit outdated, Air condition is weak, bathrooms need remodeling. you have to be early or make reservations to restaurants otherwise its a long wait, The Golf cart transportation can take time to show up and unfortunately most people don't respect who was waiting first.
9,4 Uitstekend
Voordelen:: All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.
Nadelen:: Because of an employée mistake in El Gaucho restaurant we end up paying an expensive( $40us ) bottle of wine .
5,4 Oké
Nadelen:: Got charged more at check in. Property is large with few directions. Not easy to navigate. Very poor signage with a lot of areas reserved for elite and adults only. Spent a day just trying to figure where you are allowed to set down.
8,0 Uitstekend
Voordelen:: Tonight Shows Enviroment - family time and party time.
Nadelen:: Beverages sometimes are not good in all inclusive.
9,0 Uitstekend
Voordelen:: Ruime kamer, goed eten
Nadelen:: Moesten uur wachten om in te kunnen checken, na lange reis erg vervelend.
9,6 Uitstekend
Voordelen:: Prachtig resort, groot maar door alle kleine restaurants waar je heerlijk kan eten en diverse zwembaden vind je de mensen niet terug. Wij hadden zelf een upgrade naar adults only en dit vinden we zeker een aanrader. De Spa behandeling was heerlijk. Elk personeelslid van welk onderdeel dan ook in het hotel doet zijn best het een prettig verblijf te laten zijn!
Nadelen:: Het centrum is wat verder en daardoor eigenlijk alleen bereikbaar per taxi.
2,0 Matig
Voordelen:: All Inclusive
Nadelen:: Very disappointing to upgrade your room with extra money and to find out the hotel don't know how to manage a service for your holiday
5,8 Oké
Nadelen:: The family section was far away from beach access. Traveling with kids is hard but being so far away from the beach and family pool was very inconvenient. The carts that take you down to the beach would always fill up fast leaving us waiting for 30 min for a ride most of the time!
10,0 Uitstekend
Voordelen:: Everything.
Nadelen:: Nothing.
6,0 Goed
Voordelen:: Location was good, 15 min. by taxi to the Center of town ( Mex$ 120.00). The beach was Paradise! The beach towels very clean and always felt just out of the dryer!! The food offerings at the buffet, the quality and variety for breakfast, lunch and dinner was excellent. The dessert's table were very much the same every day though! All the bathrooms, at any location and time of the day, were perfectly clean and well stocked with toilet paper and air dryers. The Spa services were very good. I had a facial and a pedicure, both persons in charged were excellent! Good shower and number of towels left for the guests, even washcloths that it is not common in Mexico. Comfortable bed/pillows and clean, crispy sheets.
Nadelen:: The Internet access and wifi was very bad!! Had to go to the Meeting Point for help to connect and it did not last long. In the bedrooms was specially bad. On the beach, though, in general was a lot better. Another annoying issue, ONLY THREE OUTLETS in the whole room (one for the coffee maker, one in the bathroom and one next to the bed! The Electricity wiring of that place is the most inconvenient. The bedroom was VERY POORLY lit. Light's switches: one ONLY on ONE SIDE of the bed for the whole room (the other side of the bed had none)!! One at the entrance for the whole room; one outside the bathroom for the bathroom and one inside the bathroom for light in the shower and fan. No INDIVIDUAL lights by the bed, or anywhere else, to read. No chair at the desk. The bathroom was very dated and the amenities very poor.
4,0 Oké
Voordelen:: The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.
Nadelen:: THE WALK. They gave us a"free upgrade" but put us over a mile from the beach. The said they have golf carts but there are 400 rooms back there and 3 carts that hold 6 people each. At one point we had to wait an hour for a ride. All activities are near the beach so we didn't end up doing very much. The first day of our vacation we walked 16,000 steps, this is not what we wanted our beach trip to be.
8,3 Uitstekend
Voordelen:: De verschillende mogelijkheden om te dineren
Nadelen:: Dat bij het inchecken onze reservering niet bekend was waardoor het inchecken bijna 2 uur duurde. Dat is niet leuk na een lange reis
Hotel Xcaret Casa Viento - Playa del Carmen - Gebouw
11
9,5 Uitstekend (876 beoordelingen)
€ 558+
Overzicht Beoordelingen
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive ligt in Playa del Carmen op 5 min. rijden van Xplor Theme Park en op 7 min. van Parque Temático Ecológico Xcaret. Enkele van de voorzieningen zijn een businesscentrum, gratis kranten in de lobby en een stomerij/wasserijservice. Er is een shuttleservice van/naar de luchthaven (24 uur lang beschikbaar) die gratis wordt aangeboden.
9,1 Uitstekend
Nadelen:: Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
8,3 Uitstekend
Voordelen:: Het resort is ruim opgezet, aan strandbedjes geen tekort. (Bij de kidspool is het soms wel wat druk, met name in het weekend.) De bediening is over het algemeen super vriendelijk en behulpzaam. Het eten is gewoon uitstekend, of het nu de buffetten of de a la carte restaurants zijn, gewoon een dikke 10! De kamers zijn qua formaat prima en afgewerkt met mooie materialen. Je kunt wel zien dat er nagenoeg nergens op het resort op bespaard is. Van hangende bruggen tussen de gebouwen tot uit de rotsen gehakte glijbanen. Er is ongelofelijk veel aandacht aan de inrichting van het resort, complimenten. De combinatie met de naastliggende pretparken is ook een leuke afwisseling, hoewel wij in verband met een klein kindje er niet veel gebruik van hebben gemaakt. Maar het zit er allemaal gratis bij in!
Nadelen:: De kamers zijn erg gehorig, dit komt door de (overigens design technisch mooie) voordeur. Die kiert namelijk aan alle kanten en als iemand hem dicht doet lijkt er wel een bom af te gaan. Dit in combinatie met een gang voorzien van marmer en gestucte wanden maakt dat het geen geluiddichte kamers zijn. Vooral laat in de avond erg vervelend met luide terugkerende gasten. Overigens is de acoustiek ook in de grote restaurants In het hoofdgebouw erg slecht, met name de Mercado (het grootste buffetrestaurant) en het Chinese restaurant is ontzettend luidruchtig. Dit komt het “premium” gevoel niet bepaald ten goede. Bij het ontbijt werd het tijdens de spits soms wel erg druk, het personeel hield dan mijnsinziens een beetje krampachtig vast aan het protocol dat elke gast naar een tafeltje gebracht moet worden. Maar; fantastische vakantie gehad.
10,0 Uitstekend
Voordelen:: This is not an hotel, it's something else. It's amazing. It's like an extension of the Xcaret Park itself. The photos just don't make it justice. It is so much better live.. the sounds, the birds, the plants, the smell.. amazing. There is so much but so much to do that it never feels crowded. There are so much different areas, the river, the beach, the church mountain, the boats that rapidly connect to Xcaret Park, and on and on... Cleaning is superb. All food we tried was amazing!! I could go on and on.. it's a huge and still under construction work of art that sets an amazing standard not just to Mexico, but to the world!
Nadelen:: Let clarify right away this is the best hotel ever. However I would recommend to rapidly change the following things: - the check in is just very confusing. It starts at the bus that pick us at airport which was amazing however when you arrive they passe you through several people and it is just confusing. They didn't explain the hotel facilities properly however they give cards which do. It just this is not a regular hotel, it's like a park. There is maybe to much people in the reception area. - more English fluently speaking staff is required. - the bathroom amenities are not very good quality. They should totally change it. - we got a bad experience at the kayak and water paddle station as they told us different sceddule hours and in the end they didn't let us do it because supposelly was already closed (however it was officially almost one hour still open). - the member subscription plan tour although interesting is a little overwhelming.. Still, probably one of the 3 best resort on earth!!
10,0 Uitstekend
Voordelen:: Van begin tot einde hebben wij onze honeymoon hier op en top beleefd. Het personeel, de accommodatie, het eten, alles.... DIKKE aanrader als je 5* deluxe wilt hebben!
Nadelen:: Het enige dat we kunnen bedenken is namens mijn vrouw: ze hadden geen macha latte :)
10,0 Uitstekend
Voordelen:: Everything!!
9,0 Uitstekend
Voordelen:: Rooms are huge and confortable, kids club staff is amazing and Nataniel in the teppanyaki is Woow, we loved to have dinner at Xingao.
Nadelen:: Sales staff has a not very kind approach, they retain people although we told them three times we wanted to go and check in, they simply did not listen. The lobby is too crowded, with difficult circulation, too many things happening at the same time, lots of times you have to go just because since many things could be solved by phone.
10,0 Uitstekend
Voordelen:: Geweldig hotel, super mooi ingericht, zeer vriendelijk personeel en fantastische faciliteiten. Het eten was overheerlijk en door het verblief heb je ook toegang tot hun parken inclusief gratis buffet.
Nadelen:: het enige wat tegen viel was het vertrek: we wilden veel langer blijven!
Mahekal Beach Front Resort & Spa - Playa del Carmen - Gebouw
12
8,9 Uitstekend (3.105 beoordelingen)
€ 287+
Overzicht Beoordelingen
Met een verblijf bij Mahekal Beach Front Resort & Spa bevind je je centraal in Playa del Carmen, vlak bij Mamita's Beach Club en op 5 min. lopen van Quinta Avenida. Enkele van de voorzieningen zijn een stomerij/wasserijservice, een 24-uurs receptie en meertalig personeel. Dit hotel beschikt over 3 vergaderruimtes. Tegen betaling kun je van een shuttleservice van/naar de luchthaven (24 uur lang beschikbaar) gebruikmaken.
6,5 Goed
Voordelen:: Geweldige locatie, unieke indeling, goed restaurant
Nadelen:: Vies woord, vlekken op dekbed, lekkende douche
9,6 Uitstekend
Voordelen:: Great service, good food and nice palapa style bungalows to stay in giving it a good deal of privacy despite the size. The beach and restaurants adjacent to it are beautiful.
Nadelen:: Nada.
10,0 Uitstekend
Voordelen:: The service from all staff was exceptional. We travelled during unprecedented times which could have made the holiday more testing for everyone. This was our second time here and the level of care and attention did not disappoint. We have enjoyed every minute of our stay although it was under difficult circumstances. We left with heavy hearts as we do so enjoy this resort. The meals were on point and varied, the service excellent and the rooms well appointed. It was a pleasure to not have a TV in the room as a distraction. I cannot speak too highly of The Mahekal and its staff as it will be our next destination once the situation we find ourselves in has settled down.
Nadelen:: I think I have said everything I do like & can't think of anything I don't like. This is a special resort which hopefully will ride the storm...
10,0 Uitstekend
Voordelen:: I don’t have enough words to explain how great is everything in Mahekal! This place exceeded all my expectations and I can assure you that this is not an easy job. The staff is so friendly, that you will remember them forever! The food is great! The room is perfectly clean! Just a step away from 5th ave and right on the beach. Highly recommend to everyone that is looking for a good vacation!
Nadelen:: Doesn’t apply, everything was PERFECT
10,0 Uitstekend
Voordelen:: Ruim opgezet
Nadelen:: Amerikanen die een trouwerij vieren
10,0 Uitstekend
Voordelen:: Wonderful staff and equipments
10,0 Uitstekend
Voordelen:: Perfect location. The resort is just beautiful, very tropical. The food was delicious and plenty options.
Nadelen:: Paradise
9,0 Uitstekend
Voordelen:: Staff is so nice! Grounds are beautiful, breakfast is awesome - basically best spot in playa. Second time we stayed here and would def come back again!
Nadelen:: Honestly, I cant think of anything I would change!
10,0 Uitstekend
Voordelen:: Lovely and beautifully manicured landscape. Love the palapa style rooms with private balconies. The hamacas are a welcome touch! All the staff, regardless of their job, are very friendly, accommodating and courteous. The variety of food options and on-site restaurants was amazing. Enjoyed the feeling of being away from everything and at the same time so close to Playa's main street. Will definitely return again early in 2021.
Nadelen:: That we only spent one week! Should have been longer!
10,0 Uitstekend
Voordelen:: Love this place: Our eighth stay in ten years!
Nadelen:: Really can’t see how anything could be improved. Sometimes music from concerts at nearby Mamita’s is horrendous but that is not Mahekal’s fault.
7,0 Goed
Voordelen:: The place is beutiful the food is good
Nadelen:: The service - they are asking for tips all the time and if you will not give them they will stop serving you.
10,0 Uitstekend
Voordelen:: Great location very helpful staff beautiful hotel
Nadelen:: Tried to charge us for a lot of incremental things, better room, additional guests in the room. We booked a boat through the concierge and they messed up all the information including the pick up time etc and then were not helpful at all
8,3 Uitstekend
Voordelen:: Locatie en sfeer

Beste kamers in Playa del Carmen

Family Concierge at Paradisus La Esmeralda - Playa del Carmen - Slaapkamer
1
9,0 Uitstekend (160 beoordelingen)
€ 681+
Overzicht Beoordelingen
Deze accommodatie in Luis Donaldo Colosio biedt rechtstreeks toegang tot het strand, naast een golfbaan en ligt binnen 10 minuten lopen van Quinta Avenida en Playa Punta Esmeralda. Ook Mamita's Beach Club en Playa del Carmen Main Beach liggen binnen 2 km afstand.
9,7 Uitstekend
Voordelen:: We booked the family concierge master suite bedroom for our family, we travelled with a 2 and a 6 year old. We had a fantastic week! The staff was phenomenal, specially our concierge, Mario. They were all very attentive to our needs and helped us plan our vacation. Mario even helped us get some medications we forgot from outside the hotel. Having whattsapp on your cell phone is a must to better communicate with the concierge. The food was great! We liked most Fuego, but also greatly enjoyed Mole and Bana. We had the tasting menu at Passion. Even though this restaurant is not part of the all-inclusive it is reasonable priced and the food is fantastic and the staff very attentive. The beach can have some small rocks here and there and there is an area that is corded off because of large rocks, but there is plenty of sandy beach to go around, didn’t feel beach shoes were necessary at all. They do a great job of cleaning out the sea weed that forms sometimes throughout the year. Learn to use the Hobit catamaran early, it is great fun. The tennis pros are also quite knowledgeable, you can book them for a lesson if you are a tennis fan as myself [for a fee]. Our 2 and 6 year old also had a great time. The hotel has quite a few activities planned for the younger ones throughout the day and there is the option of droping your kids off for a while [you can also hire a nanny] but we didn’t use either of these options, however we did take them to some of the activities ourselves [treasure hunt, face painting, euro bungy, sand castle]. The family night shows are very good too, we specially liked the “noche de los muertos” celebration, the “divas” and “Michael Jackson”. You can also access all the restaurants and facilites of the adults-only Paradisus La Perla which is next to the Esmeralda, walking distance. Would definitely repeat the experience sometime in the future.
Nadelen:: Some of the room furnishings had wear and tear, nothing major.
Newport House Playa Boutique Hotel - Playa del Carmen - Gebouw
2
9,5 Uitstekend (522 beoordelingen)
€ 141+
Overzicht Beoordelingen
Met een verblijf bij Newport House Playa Boutique Hotel bevind je je centraal in Playa del Carmen, vlak bij Quinta Avenida en op 10 min. lopen van Mamita's Beach Club. Enkele van de voorzieningen zijn gratis kabelinternet, een 24-uurs receptie en meertalig personeel. Tegen betaling kun je van een shuttleservice van/naar de luchthaven gebruikmaken.
8,0 Uitstekend
Voordelen:: Location was close to 5th street. I liked the newness of the hotel. I liked the quiet aspect of the hotel, and the condo style unit made it feel like home. Separate bedroom from kitchen and living room. A well thought out property. Very clean and new. I like the free use of the bikes and the Manager and the staff were really friendly and helpful
Nadelen:: Small pool and roof deck quiet and nice but not really for Sun bathing which would have been nice or just make it a nice big hot tub would be more appropriate for the size of the roof. Looks a lot bigger in the hotel pictures.
6,7 Goed
Voordelen:: We verbleven hier 1 nacht voor onze terugvlucht. Het hotel ligt buiten het gedeelte met grote bars, waardoor het heerlijk rustig is. De kamers zijn erg groot en mooi ingericht. Het hotel ligt dichtbij leuke restaurants en relaxte beachclubs.
Nadelen:: Het ontbijt is buiten het hotel en is helemaal niks... In de kamer hangt een soort airco/rioollucht die ze me een spray verbloemen. Gelukkig ruik je het op een gegeven moment niet meer.
10,0 Uitstekend
Voordelen:: We booked this hotel before going travelling. It was a gem. Staff were very helpful and lovely. Room was large, clean and very well equipped. Close to beach and restaurants. Great price and absolutely no complaints
Nadelen:: Nothing. Everything was great.
10,0 Uitstekend
Voordelen:: Room, pool area, 2 blocks away from 5th ave
Nadelen:: We travel to Mexico twice a year and by far was the nicest room we've had for the price. Staff was very welcoming from the security fellow, front staff and housekeeping. A special thank you to Jaki for all her extra help. Looking forward to our next stay.
10,0 Uitstekend
Voordelen:: I love the roof top pool area is amazing.
Nadelen:: Ask for rooms on 3rd floor 4th floor you can hear water pump from swimming pool from 7:30am till 10:30 pm
10,0 Uitstekend
Voordelen:: We really love the our stay here. It was our first time in Mexico and Jaki really made us feel comfortable there. She was very knowledgeable in her job and with the information she gave us regarding tours and wondering around the city. The hotel was very clean and spacious! The rooftop pool/area was beautiful. We really don't have anything negative to say about our stay. When we visit Playa del Carmen in the future, we plan on coming back and staying here again!
Nadelen:: Nothing at all! Customer service, room, amenities, view, etc really exceeded our expectations. We really loved stay at Newport House! Thank you!
9,0 Uitstekend
Voordelen:: Great staff. Very helpful! Also rooftop pool
9,0 Uitstekend
Voordelen:: Perfect location close to everything but yet quite. Friendly and helpful staff, would stay here again if we go back to Playa del Carmen. Would have liked a bit bigger pool om the roof, but hey, it is not a bad place to hang out anyway...Awesome!
Nadelen:: The pool was a bit small
9,0 Uitstekend
Voordelen:: Great apartment, very well equipped and very friendly, helpful staff!
Nadelen:: Ground floor room and to move up the stairs you need to pay an upgrade.
10,0 Uitstekend
Voordelen:: De receptionisten waren zeer behulpzaam. Het appartement is ruim en schoon. Echt een super lekker en groot bed. Dakterras met zwembad was ook top. Dichtbij de 5th Av maar wel rustig gelegen. De leenfietsen zijn nieuw en rijden goed.
Nadelen:: De muziek op het dakterras was niet onze smaak.
8,8 Uitstekend
Voordelen:: Wij hadden de standaardkamer maar deze was zeer ruim met het beste bed van heel onze reis. Personeel is heel erg vriendelijk en behulpzaam Hotel ligt op een centrale locatie
Nadelen:: Het zwembad was wat klein
10,0 Uitstekend
Nadelen:: The hotel looks new and we loved the decoration. The rooms ar super nice and comfortable!!!
Grand Velas Riviera Maya - Playa del Carmen - Gebouw
3
9,6 Uitstekend (1.720 beoordelingen)
€ 746+
Overzicht Beoordelingen
Dit hotel in Playa del Carmen ligt aan het strand, in het stadscentrum en binnen 5 km afstand van El Camaleón Mayakoba Golf Club en Grand Coral Golf Riviera Maya. Parque Temático Ecológico Xcaret ligt op 19,3 km.
10,0 Uitstekend
Voordelen:: The property was clean and well kept. The views are spectacular.
Nadelen:: There was nothing not to like!
8,8 Uitstekend
Voordelen:: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Nadelen:: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Uitstekend
Voordelen:: The service was outstanding
Nadelen:: Nothing
9,7 Uitstekend
Nadelen:: The sargaso (algae) invading the beach and the ocean, Mosquitos .
10,0 Uitstekend
Voordelen:: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Nadelen:: None
8,0 Uitstekend
Voordelen:: pool, food...
10,0 Uitstekend
Voordelen:: The service and smiling staff were beyond compare! Fast efficient friendly. The food was so delicious and almost too beautiful to eat. Everything was exemplary
Nadelen:: Not one thing I didn't like.
10,0 Uitstekend
Voordelen:: Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !
Nadelen:: Would have preferred more beach entertainment and possibly a nightly buffet. Would have also liked to see more local entertainment.
8,8 Uitstekend
Voordelen:: Food was great. Room and accommodations fantastic .
Nadelen:: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
Vainilla Bed And Breakfast Mexico - Playa del Carmen - Gebouw
4
9,4 Uitstekend (185 beoordelingen)
€ 52+
Overzicht Beoordelingen
Met een verblijf bij Vainilla Bed And Breakfast Mexico in Playa del Carmen, in de buurt Gonzalo Guerrero, bevind je je op 5 min. rijden van Playa del Carmen Main Beach en Mamita's Beach Club. Enkele van de voorzieningen zijn een bagageopslagruimte, een wasserij en een bibliotheek. Tegen betaling kun je van een shuttleservice van/naar de luchthaven (op verzoek beschikbaar) gebruikmaken.
10,0 Uitstekend
Voordelen:: It was our second stay at Vainilla Bed & Breakfast and if we'll ever visit Playa del Carmen again, we'll be back for sure - it's like coming home. Our host, Roberta, is sweet, carring person, always smilling and willing to help. The breakfast included in the rate is delicious - home made carrot cake and spinach omelets were our favourites. The property is 15 min walk from beach and from the center but it's quiet, safe and you can find many great restaurants around. Thank you once again for having us, Roberta, and we'll be looking forward to visiting you again in the future!
Nadelen:: Everything was perfect
9,6 Uitstekend
Voordelen:: clean, huge, beautiful room kind owner awesome breakfast ill come back to this hostel when i come back to playa del carmen.
Nadelen:: nothing
10,0 Uitstekend
Voordelen:: Vainilla B&B is an oasis in the otherwise very touristic Playa del Carmen. It is situated in a quiet area at a 10 minutes' walk from the beach and 5th Avenue. Roberta is the perfect host. She provided us with a different breakfast every day, lots of fruit, home-made cakes and a choice of fried eggs or an omelet done in ways I had never had before. The room included everything you need. We had the room with a view on the pool. It features a large comfortable bed, new a/c, a fan and basic cooking facilities. We had the pool and sitting area all to ourselves. The car could be parked just outside the front gate, curb side. If you expect TV, go somewhere else; in this B&B you don't need that. Thank you very much, Roberta, for a perfect stay. Whenever we return to Yutacan, we will certainly book a room with you again.
Nadelen:: Nothing!
9,0 Uitstekend
Voordelen:: I liked the whole house. Mostly the ownet Roberta. Very nice and makes breakfast wuth fresh fruits and vegan pies.Delicious.
Nadelen:: nothing
10,0 Uitstekend
Voordelen:: We spend three nights at this wonderful cozy and quiet place in Playa del Carmen. Roberta was very friendly and helpful and we enjoyed our stay a lot. She gave us very good tips for restaurants and trips. Every morning she made for us an delicious and varied breakfast. We can highly recommend it!
Nadelen:: Nothing!
10,0 Uitstekend
Voordelen:: Roberta is amazing ! She is literally one of a kind host! Friendly, respectful and she went above and beyond to help us. Long story short - we met as host and guest but at the end we said goodbye as good friends. Great comfortable property, at the quite location close to everything (restaurants, supermarkets, ATM, beachfront etc).
10,0 Uitstekend
Voordelen:: Roberta was the sweetest host, who made us feel very welcome. The room was spacious and clean with a nice, hot shower. Breakfast was delicious and served in the beautiful garden.
10,0 Uitstekend
Voordelen:: De eigenaar, Roberta, is heel vriendelijk en heeft een fijne transfer voor ons geregeld en haar ontbijtjes zijn heerlijk. Vers fruit en ze had een lekkere vegan taart voor ons gemaakt. De kamer was kleurrijk en mooie details, zoals de vloer in de douche. Mooie besloten tuin en op loopafstand van het strand en restaurants.
9,6 Uitstekend
Voordelen:: Lovely place to stay, the host gave us a lot of recommendations and was very friendly :) we will definitely stay again at this place :)
10,0 Uitstekend
Voordelen:: Elke ochtend werd een heerlijk vers ontbijt geserveerd. Een schaal vers fruit en daarna de keuze uit toast met ei of met jam en vers gebakken cake. Elke dag werd de kamer schoon gemaakt en om de dag schoon beddengoed en handdoeken. Roberta de eigenaresse helpt je als je vragen hebt en je kan via haar ook trips boeken en staat altijd voor je klaar. Zelfs als je onverwacht op de late avond een orthodontist nodig hebt. De b&b ligt aardig centraal en je kan voor de deur parkeren. Het ligt in een rustige straat. Het is een 15minuten lopen en dan sta je in het drukke playa centrum. Met de auto rij je zo de grote weg op naar alle andere leuke uitjes die je hier in de omgeving kan doen. Wij zijn verliefd op b&b Vainilla!!
9,0 Uitstekend
Voordelen:: The great welcome, the cleanliness, the quiet, the location ...
Nadelen:: Nothing ,everything is perfect.
8,3 Uitstekend
Voordelen:: Aardige gastvrouw die veel informatie geeft over de omgeving. Ruime kamer (waar nog wel een klein zitje zou kunnen), erg stille airco. Zwembad is klein maar lekker verfrissend. We mochten zelfs langer in onze kamer blijven omdat ons vliegtuig pas in de avond ging.
Nadelen:: De locatie is wat lastig te vinden.

Beste hotels in Playa del Carmen dichtbij Playa principal de Playa del Carmen

Toon alles
Eurostars Hacienda Vista Real - Playa del Carmen - Gebouw
1
8,1 Uitstekend (1.194 beoordelingen)
€ 82+
Overzicht Beoordelingen
Met een verblijf bij Eurostars Hacienda Vista Real Hotel in Playa del Carmen, in de buurt Playacar, bevind je je op 5 min. rijden van Quinta Avenida en Playa del Carmen Main Beach. Enkele van de voorzieningen zijn een stomerij/wasserijservice, een 24-uurs receptie en een bagageopslagruimte. Je kunt tegen betaling gebruikmaken van een shuttleservice van/naar de luchthaven en ter plaatse heb je gratis parkeerplaatsen aangeboden.
5,0 Oké
Voordelen:: This hotel has a great staff and an excellent breakfast. It is in the gated community of Playacar, making it a very safe place to stay and go for evening walks. It is on a Golf course and has lake views and has an adequate pool. In it's heyday, it was probably top of the line. The staff bent over backwards to help in any way they could. The breakfast staff is friendly and courteous and we enjoyed the variety of foods offered.
Nadelen:: Unfortunately, this is a tired old hotel that has seen better days. We stayed here a couple of years ago and thought that maybe they might have fixed things up a little more by now so we decided to try it again. The air conditioner in our room leaked water the whole time, the bathroom had inadequate lighting, bed was hard, pool was still missing some tiles. It needs a lot of fixing up to bring it back to it's former glory. If the company would invest some more money in bringing it back up to a higher standard, it would be great value for money and they would get more guests.
7,9 Goed
Voordelen:: Mensen bij de receptie en overal zijn zeer behulpzaam! Was gewoon goed verblijf!
Nadelen:: Het is natuurlijk gedateerd maar dat is ook wel Mexico style dat is juist de charme van een hotel als deze!
9,0 Uitstekend
Voordelen:: Spacious room
Nadelen:: Weak breakfast, dirty pool
9,0 Uitstekend
Nadelen:: The buffet could be better.
7,0 Goed
Voordelen:: Great location inside a facility with 24 hours security.
Nadelen:: I think they need renovation
8,0 Uitstekend
Voordelen:: Great breakfast with fresh fruits and amazing pancakes
Nadelen:: The water quality of the pool was a bit poor
10,0 Uitstekend
Voordelen:: It was all perfect. Room very spacious and the spa services was excellent, i had the best massage! Breakfast various and tasty. One of the most relaxed property! Would love to come back!
9,2 Uitstekend
Voordelen:: Prachtige kamers in een ongelooflijk mooie stijlvolle accommodatie. Zwembad en lobby waren ook prachtig. Prima ontbijt
Nadelen:: Afstand naar het strand is 30 minuten lopen (het huren van een fiets of het nemen van een taxi kan ik aanbevelen).
8,0 Uitstekend
Voordelen:: Hotel inside Playacar gated community. Very close to the attractions. Good old hotel, ok in relation to price. Could be a very nice boutique hotel with a Decoration/pool revamp.
Nadelen:: Breakfast could be better. Swimming pool is too old, cannot be used furniture in the swimming pool the same, old. Spa is beautiful, used to be very famous in Playacar. Now it is in very bad shape of conservation. Hotel offers a beach club at Ikonik, (Carmen hotel), it helps. Hotel is very nice, golf course front, building is beautiful, but in general needs a revamp/update. There is no reception, just a small desk. Park car and bring the suitcases yourself 100 meter far.
10,0 Uitstekend
Voordelen:: This was my 3rd. Time staying at Eurostar and once again I had a great time.
5,8 Oké
Voordelen:: De kamers zijn lekker groot en je hebt veel privacy.
Nadelen:: Eerste kamer was vochtig en rook naar schimmel, het toilet werkte niet naar behoren en we hadden een kamer naast de A-C van de keuken. Vermijd de begane grond kamers want want volgens mij is het vocht probleem daar het grootste. Het ontbijt was matig.
7,5 Goed
Voordelen:: Personeel
Nadelen:: Hygiëne was niet top Hotel begint wa te verouderen