Zoek goedkope vluchten op Olympic Air

inefficient and annoying luggage checkin process

Nadelen: We tried to pay in advance for our checked luggage, but were informed at the airport that the process "hadn't been completed," so we were charged 70 euros for our 2 bags rather than the online fee of 24 euros. Prior to boarding, everyone is forced to wait in a tiny, crowded area with very little seating, and the boarding process is chaotic.

Nadelen: Boarding time was a mess, there were no lines, the staff was a bit rude for no reason yelling in Greek when I do not know the language.

Luggage broken with no compensation

Voordelen: The flight itself was fine and what would be expected. When we received our luggage the wheel and a huge piece of the bottom of my luggage was missing. We were in a rush to catch our next mode of transportation and were told to report it within 7 days. We took images and made the report a day later. We then received an email saying there was no responsibility on their part due to not reporting it immediately, we were told another and read it on their site. What little regard they had for our personal property left us with an incredibly bad taste and their lack of communication topped it off.. we are currently seeking compensation and will be speaking with our lawyer and using media outlets.

Nadelen: Inability to communicate properly on procedures and lack of Integrity with dealing on personal properties (I.e. suitcase)

Santorini airport needs renovation and upkeep

Voordelen: Rates were good.

Nadelen: Plane was late. Airport and gate were in terrible condition and dirty. Surprising for such an expensive and chic island.

Poor experience

Voordelen: Short flight.

Nadelen: Late for no good reason (they said operations which to me read we are just kind of disorganized at the gate), boarding was chaos and they carried out service so slow that only about half the plane got it. Also crew was rude and demanded that I take my headphones off though I could hear them fine and was complying with instructions to raise seat and table as they were mentioning the headphones. Wasn't worth pointing out that and the fact that other ppl had headphones to them as they all seemed miserable to be there anyway. Just complied and was happy it was a short flight. Oh I guess on the positives the plane didn't fall apart midflight and only one wheel broke off on landing (kidding I felt safe).

Terrible counter girl in Thera

Voordelen: The plane was nice once we boarded. It was nice of them to provide a breakfast croissant to everyone.

Nadelen: The girl at the counter in Santorini was horrible. The flight got delayed 2 hours due to weather and she never once explained what the issue was or when we might be leaving. There were tons of people with connecting flights and when we asked her about it all she said to everyone was "it's fine." Never in my life have I been SO frustrated with a gate agent. She should be fired.