Hotels in New York - Manhattan

Voordelen:: Heerlijke bedden en goed ontbijt. Locatie is perfect en vlakbij de metro

Nadelen:: Niks

Voordelen:: De ligging en de moderne inrichting en organisatie. Schitterend trendy concept.

Nadelen:: Kamers en bed iets te oncomfortabel. Goed bed maar kamer te klein.

Voordelen:: Location, friendly staff, roof top view.

Voordelen:: Great location, close to public transport. Clean and comfortable. Staff is very helpful and friendly. Good breakfast. Nice rooftop.

Voordelen:: Modern chic

Nadelen:: Bathroom configuration

Voordelen:: The

Nadelen:: The room was nice but quite small.

Voordelen:: Cozy

Nadelen:: No room service

Voordelen:: Awesome location, terrific staff, easy check-in/check-out. Cool decor and vibe

Nadelen:: pillows, too soft, no support

Voordelen:: De kamer was super Douchen was heerlijk Alles werkte super en makkelijk te bedienen met de iPad Hele goede airco

Nadelen:: Niks voor ons Alles was goed

Voordelen:: This is just an amazing hotel. Fantastic location, great rooms, great views of real-life-Manhattan, even a really nice breakfast. All at a really good price for such quality. And this must’ve been the most shockingly amazing check-in experience!! Ever!! I did it all myself in like 17 seconds, and that’s the exact time. Checkout was the same. Room controls from iPad. This is truly a modern hotel and it shows!

Nadelen:: I liked everything. Seriously.

Nadelen:: Iron in room. Small gift shop. I was sick and had to walk out in snow to buy medicine.

Voordelen:: The staff, the efficient design, the location , the whole experience

Nadelen:: No

Voordelen:: Location and Customer service; great choice if you need to work in Manhattan or you want to visit the City

Voordelen:: Rooms were dare I say it ROOMY for NYC. Adequate storage space and closet space and bathroom was a decent size.

Nadelen:: Thin walls, assuming our next door neighbor had to much fun at the Roof Top Bar and was throwing up the whole night, we had the pleasure of hearing every single thing for about 1-2 hours straight. Had to turn on the TV to muffle some of it out!

Voordelen:: Excellent location, really friendly and helpful staff

Nadelen:: Beds too small, rooms, especially bathroom, poorly lit.

Voordelen:: Zeer vriendelijk personeel, met hart voor de zaak.

Nadelen:: Ontbijt wordt niet door hotel verzorgd. Wel is er een aanleunend restaurant dat dit aanbiedt.

Voordelen:: Location is good

Nadelen:: The room was not very clean. The whole rustic theme is just a nice way to hide the wear-tear and dirt. Soundproofing is poor, not sure why would they make hardwood floors in a hotel room. Air conditioning comes on every 30 seconds which is annoying. Cleaning staff is yelling “room service” in the corridor starting at 8:30 am so if you weren’t waken up by the guests bashing against the floor these ladies would do it. In general this hotel is way overpriced for what they offer.

Voordelen:: The staff was amazing! The location was perfect, close to the Bryant Park subway terminal. Walking distance to all things NewYork were ideal.

Nadelen:: Nothing!

Nadelen:: Rooftop was reserved for private functions for most of our stay

Nadelen:: The only thing we would have liked was a kettle in the room or some form of tea and coffee making facility. Also the TV signal would drop out from time to time.

Voordelen:: We were on our honeymoon and were so pleased by Refinery. excellent host in ensuring that our honeymoon was memorable for all of the right reasons. Thank you to the team at Refinery for helping to make our honeymoon memorable!

Nadelen:: There were a few hiccups in our reservations to do with billing and how it was handled at check-in - which were quite frustrating, but we were so thankful to host for sorting us out and ensuring a smooth and enjoyable last night at the hotel.

Voordelen:: personeel zeer vriendelijk en attent, rooftop bar fantastisch

Nadelen:: kamers erg klein

Voordelen:: Incredible stay at the Refinery. Came here for a surprise birthday present, and the staff were incredible. Made the surprise that muh sweeter with an upgrade and non-stop next-level service. Great hotel, rooftop, jazz, staff, rooms... all great. Will stay here again soon.

Voordelen:: The location very good The front desk staff perfect in their job and in assisting with various matters

Nadelen:: The concierge service useless and not very helpful

Voordelen:: Schone ruime kamers, goede service, niet geweldig wi-fi

Voordelen:: Onberispelijke service Onberispelijke kamers. Uitstekende locatie tussen Times Square en Bryant Park

Nadelen:: Kan niet klagen over iets.

Voordelen:: Room was super quiet, staff was outstanding and attentive. Bathroom lacked a bit of counter space but that’s the only downside.

Voordelen:: All meals were delicious and well presented if a little pricey , watch out for hidden taxes in addition to 18%service charge and 5 $ admin charge on room service .

Nadelen:: I had problems with overcharging so do check all room chits thoroughly, it was dealt with at checkout but keep a record of what you sign . Also , had a relocation issue because if noise from the rooftop bar .It was eventually rectified , however it took far too long to be sorted and had to be escalated beyond the hotel management in order to be heard .

Voordelen:: Room was nice and clean. Comfy bed and pillows.

Nadelen:: For 5 stars the room was extremely small and very basic. No bath. No view. If driving to hotel keep in mind its in the middle of times square. Traffic is crazy. Hotel offers valet and they take car to parking garage which you could find one yourself.

Voordelen:: Large bath sheets When I called guest services they answered using my name Staff very friendly and so helpful

Nadelen:: Shower could do with more pressure

Voordelen:: The staff was most accommodating to make sure of our comfort and the availability of assistance, right from the start, our bellman made sure our concerns or inquiries got answered. Best "Times Square" hotel for me!

Nadelen:: Some of the amenities of a 5 star include asking for anything and everything one requires, through the desk. I could walk to an ice machine faster than the line was answered-sometimes.

Voordelen:: Continental breakfast was quite okay but could do with changes day-to-day. Consistent in room decor and stylien

Nadelen:: Confusing lobby area. This could be fixed by relocating reception to the left side of the entry area rather than way up the end of the hall. It is too dimly lit too in my opinion. Our Junior Suite (1501) was quite dark with small windows. The complimentary tablet is a gimmick and is not likely to be useful to anyone with a smartphone or their own tablet/laptop. No hand towel rack—where do you put them? Disconcertingly loose bathroom/shower fittings. No coffee. Stain on couch.

Voordelen:: Location

Nadelen:: Room

Voordelen:: The staff was wonderful....

Nadelen:: Nothing....

Voordelen:: De ligging

Nadelen:: Teveel lawaai in de bar en slechte ventilatie in restaurant en bar .

Voordelen:: Location was superb (we used the hotel for a base)

Nadelen:: n/a

Voordelen:: The location was great, room was very clean and spacious with comfortable beds. The staff was friendly and helpful. Also loved that the subway was right at the corner.

Nadelen:: The noise.. I can hear our neighbors going in and out also some noise from the street. No coffe/tea amenities.. The sliding door of the toilet was noisy

Voordelen:: Shower was excellent. Staff is extremely helpful and attentive. Room was roomy and very comfortable.

Nadelen:: View was ok. Room would not cool down below 71 on the last evening.

Voordelen:: Het uitzicht en de locatie. Had comfortabele bedden!

Nadelen:: De smerige badkamer!!! Ze hadden mijn reserveringen mis! Verondersteld hebben 2 tweepersoonskamers! Wist niet beschikbaar !erg boos en de receptionist hid van mij! Was zelfs niet gecompenseerd niet gelet mijn kamers! Vertelde me dat boeken via deze plaatsen soms verknald! Niet betrouwbaar! Zeer teleurgesteld in hoe ze behandeld de situatie! Vooral omdat het 2:00 in de ochtend!

Voordelen:: Schone moderne kamer

Nadelen:: Was voor ons idee net even te ver van de subway in

Voordelen:: De kamer op de 36e verdieping was ruim en comfortabel. Het uitzicht op de East River was indrukwekkend.

Nadelen:: De kwaliteit van het matras was matig. Het restaurant in de kelder was onaantrekkelijk aangekleed.

Nadelen:: charge me for full bed and give me twin

Voordelen:: mooie en ruime kamers met prachtig zicht

Nadelen:: check in

Voordelen:: Location, good size rooms, great view

Nadelen:: Check in took a while

Voordelen:: Location, view from the room

Voordelen:: The view from the room was excellent.

Voordelen:: De uitzicht van de kamer was veel beter dan ik verwacht had.

Nadelen:: Het restaurant van het hotel viel tegen. Het had niet zo een grote keuze van het menu en het ontbijt kost €38 p.p. En je krijgt echt niet veel voor die dure prijs.

Voordelen:: Beds were comfy. Staff for the most part was good. Had a front desk employee that obviously wasn’t having a good day. A little attitude. Need the best up front and center

Nadelen:: See above

Voordelen:: The room was very spacious, comfortable, well lighted and well equiped. It seemed like somone thought of all the small details. Although it's not in the center of Manhattan, it's just a few minnutes walk from Grand Central on 42nd st., so it was easy to get anywhere. On the few occasions we needed something or had a question, the staff was friendly and helpfull.

Voordelen:: Room was clean, bed was comfortable. View was great

Nadelen:: We were walked in on by hotel cleaning staff, unannounced without a knock. Our room received two spam calls. No complimentary water bottle and no room service menu to be found.

Voordelen:: Location, view.

Nadelen:: late check in.