The location is great.
The hotel staff is less than friendly. The hotel rooms need a remodel. The hallways smell like someone is smoking weed. The ice machines don't work. The AC doesn't work most of the time.
Rooms in terrible shape
The bathrooms were old and dingy
Location was fantastic, we were able to walk to Colbert, Beetlejuice, Times Square, Rockefeller Plaza, and close to several train lines to get us to our other attractions.
Would have been nice to have a fridge in the room
Needs a Makeover / Parking Nightmare
The location is superb and the staff is friendly. We had a decent view over Broadway. The price is b based on location.
Hotel is in desperate need of a Makeover. Missing grout in the bathroom, yellowing bathtub with soft spots, faucets missing screws and a thermostat that only knows "very warm", despite seeing it to 65 degrees (18C), no fan in the bathroom, are just a few of the issues. The parking garage under the Hotel is operated by a different company and is a disaster, both pulling in and especially when leaving. It took over an hour to get our car back, once ordered. Wr were told by others that this was common there.
Location is the only good thing about this hotel
Needs to be rehabbed. Rooms are rundown, moldy showers, poor customer service
The rooms are tired, evidence of water damage, electric drapes that didn’t work, carpet that has large bumps, air conditioners that keep shutting off, plus hidden $30 fee per day for access.
Location- that’s it.
We booked our stay online (as I’m sure most do). This was our first stay at The Manhattan but not our first visit to NYC. The website pictures advertised updated, modern facilities, which was true of the lobby. However, once you get off the elevator, you realize the rest of the hotel (minus one floor apparently) has not ever been renovated. Upon walking into our room, we notice that the wallpaper and paint are peeling, the furniture is chipped, the bathroom is covered in pale pink tile and includes a fluorescent light box is not even bright enough to put your makeup on. After placing a call to the front desk, we realize this is typical of a “standard” room. The modern and updated pictures on the website actually reflect the “executive” room. We upgraded as soon as a room was available, and the facilities were much more consistent with what we expected. However, we had to then deal with the thermostat being defective, so our stay didn’t brighten up that much. We will not be staying here again.
The main floor lobby was done very nicely. The proximity to trains & Times Square was a plus.
Our room smelled extremely bad & even the man who brought up our bags noticed it & said something to us about how strong it was. It smelled strongly of weed. That smell lasted from when we entered our room until check out, our entire stay. We even kept the windows open. The only reason I didn’t complain about it was because we had adjoining rooms with the rest of our family & we wanted to be together. Also, the room is in need of updating especially the bathroom. The water in bathroom didn’t drain properly either. As well as the hallways on the other floors. It seems as if the only update was done in the main floor lobby because once you take the elevator up and the doors open it’s like you’re in a motel. The rest of the hotel is dingy & dirty. The beds were extremely uncomfortable and I could not get comfortable with springs stabbing my back all night.
They have a new surprise policy on checkout where they charge everyone an additional $35 a night in what they call a facility charge to what you already paid when you originally booked your stay online.
Not worth the false marketing.
Super friendly helpful outgoing staff
Tub drained a bit slowly whichwas skeevy, and no climate control so we were hot at times but overall definitely good value.
Hallways were old and carpets needed to be replaced.
Met een verblijf bij The Manhattan at Times Square Hotel bevind je je in het hart van New York, vlak bij Broadway Theatre en Winter Garden Theatre. Enkele van de voorzieningen zijn een businesscentrum, een snelle uitcheckservice en gratis kranten in de lobby. Ter plaatse heb je parkeerplaatsen.
gebaseerd op 445 beoordelingen
Voorwaarden verschillen per kamertype en aanbieder.
The Manhattan At Times Square Hotel is gelegen aan 790 7th Avenue in Midtown, 0,7 km van het centrum van New York. Broadway is de dichtstbijzijnde bezienswaardigheid bij The Manhattan At Times Square Hotel.
Inchecktijd is 16:00 en uitchecktijd is 12:00 bij The Manhattan At Times Square Hotel.
Ja, The Manhattan At Times Square Hotel biedt gratis wifi aan.
Nee, The Manhattan At Times Square Hotel biedt geen gratis parkeren aan.
Nee, The Manhattan At Times Square Hotel biedt geen gratis luchthavenvervoer aan.
The Manhattan At Times Square Hotel ligt op 9,4 km afstand van New York LaGuardia.
Nee, huisdieren zijn niet toegestaan in The Manhattan At Times Square Hotel.
Nee, er is geen zwembad aanwezig in The Manhattan At Times Square Hotel.