Hotels in Napels

Voordelen:: Good staff service. In particular I want to mention Antonio who was most helpful to us.

Nadelen:: The bathroom shower had half a door missing and yet the room was allocated to us. When we shower the water was splashed all over the bathroom because half the door was not there.

Voordelen:: The location close to the Central station, lovely terrace with a nice view, big, clean and warm room/bathroom, comfortable bed, good breakfast.

Nadelen:: Suggestion to travelers: the opposite side of the hotel feels safer for walking at night.

Voordelen:: ...for some days in Naples. Bars, cafes, snacks and restaurants near by. Train station and Naples old-town also easy to reach. Staff is friendly and rooms functional. Rooms on 6th floor with nice terace and a public terrace on 7th floor as well

Nadelen:: got what expecte

Voordelen:: Friendly staff, great location to train and airport. Nice big room. Great bed.

Nadelen:: We haven't been to Naples before, didn't like all the people hanging around outside. It's also a shame with all the rubbish everywhere.

Voordelen:: Breakfast Patience and kindness of receptionnists Rooftop

Voordelen:: - Next to the Naples train station - Big spacious room with very comfortable bed - Excellent wi-fi connection

Nadelen:: - Breakfast option is not included - Washroom is small

Voordelen:: De hierboven genoemde ligging, het fantastisch ontbijtbuffet, her vriendelijke personeel en - we waren er in februari- de prijs. Echt zeer goede waar voor je geld. Kom er nog eens terug.

Nadelen:: Eigenlijk niets, alleen misschien de achterzijde van de ligging. Dat is niet het meest optimistische deel van Napels, to put it mildly. maar het uitzicht op het nieuwe Stationsplein, de ideale ligging bij het station voor metro en uitvalsbasis naar Pompeii, Herculaneum, en de andere mooie plaatsen is erg praktisch.

Voordelen:: Goed hotel als je op doorreis bent, heel dichtbij het centraal station en de metro. De kamer is schoon en praktisch.

Nadelen:: Gehorig. Aan een drukke weg gelegen is het verkeer van 's ochtends vroeg te horen.

Nadelen:: Dakterras onverzorgd

Nadelen:: Vanwege corona moeten annuleren, maar geen geld terug. Balen, balen...

Voordelen:: Only problem was the luggage hold. No security as I was given the key. I guess anyone can take any bag. Decided not to leave my luggage there.

Voordelen:: Buffet with wide choice of things to eat but not high quality products.

Voordelen:: Central place near train station and metro station connecting all interesting places of Naples

Voordelen:: Fijne bedden en badkamer

Nadelen:: Slechte buurt

Voordelen:: Overall the hotel and room were very nice. Breakfast was included and it was delicious. Also, the restaurant was very nice for lunch and dinner. I was here to present at a conference and the conference rooms of the hotel were nice and they provided folders, papers, pens, and water for participants. The hotel was right next to the central metro station which was very convenient to get on the metro and do some sightseeing. However, I don't think this hotel is in a "tourist area" and it is more where the locals go to catch the bus and the metro.

Nadelen:: The hotel is in a sketchy area and the room I had was noisy. I would not go out after dark. I was sexually harassed on the street one night while I was trying to get dinner. During the day was okay though. The room was also cold at night and no matter what setting I put the thermostat at the temperature never changed. The tv and treadmill in the fitness center did not work. Also, the business center was not available due to renovations. In addition, I asked the front desk staff what/where there was to sightsee and I was just given a city map with no indication of where things were located. The woman just circled a broad area of the map and told me to go there. That was not helpful at all.

Voordelen:: De suite en het ontbijt.

Nadelen:: Stationsbuurt

Voordelen:: Clean good value and THE closest to train station. Other hotels advertise they are close but you would have to navigate across very busy streets. Staying at this hotel because of its proximity to the train station was the best move we could have made!

Nadelen:: Staff was not helpful over a few small matters.

Voordelen:: Excellent location, clean room and good breakfast.

Nadelen:: Extremely small room with very soft/worn mattress, safe deposit box in room does not work and extremely small shower stall (can't even bend down).

Voordelen:: Great place, good location! Clean.

Voordelen:: Very near from the train station so felt very safe. Also we could leave our baggage before our check in time.

Voordelen:: Very comfortable and wonderful breakfast!

Voordelen:: Het hotel was een oase van rust ondanks de volledige bezetting . De kamer was netjes. Geluiddicht. Mooie badkamer met goede douche ( wel wat klein). Gratis producten in de badkamer. Goede matras. Lekker en uitgebreid ontbijt voor Italië. Gratis tapas in de bar. Centrale ligging: naast het station, dicht bij de metro en een taxistandplaats

Nadelen:: Jammer dat je geen omelet bij het ontbijt kan vragen. Er is wel roerei.

Voordelen:: Good location

Nadelen:: Nothing

Voordelen:: Breakfast

Nadelen:: hot water tap on the shower

Voordelen:: Prima hotel in een uiterst rommelig- smerige omgeving. Een oase!

Nadelen:: Centro Storico is een omgeving waar t overdag prettig is maar waar s avonds een naargeestige sfeert hangt. Alles is dan gesloten, zeer matig verlichte straatjes waar je wel langs miet om uit eten te gaan.

Voordelen:: My partner and I had a lovely stay here. It was a short walk from the train station, and we were able to explore Naples on foot easily from the hotel. The staff were fantastic! We made the most of the facilities (spa and room service). It made for a very enjoyable stay.

Voordelen:: I had my first experience in the hotel's spa and it was super relaxing. I also booked to travel to Pompeii through the hotel and the reception staff were more than helpful.

Nadelen:: I only had one bad experience when I first ordered a steak from the hotel's restaurant. It came out raw even though I'd ordered medium rare. When I brought this to the waiter's attention, the steak was replaced immediately.

Voordelen:: Prachtig gebouw, zeer mooi onderhouden. Vriendelijk personeel en lekker ontbijt

Nadelen:: De omgeving viel tegen

Voordelen:: Common spaces were beautiful and location great. Restaurant was delicious for dinner.

Nadelen:: Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.

Voordelen:: I was greeted by the sweet Mr Gennaro at the check in counter. He made my check in smooth and made sure to offer his help in any of the things I was hoping to do on my trip. Then there was Mr Gennaro from the spa. He exceeded all expectations with his kind and helpful attitude. My cellphone charger had died and I needed a place to get one soon, he instead gifted me one he has laying around and told me not to worry about it. So this honest review of his amazing hospitality is my thank you. I highly recommend this hotel, it is beautiful, in the center of so many awesome things to do, the staff is so very helpful and the rooms were tidy and comfortable.

Nadelen:: That I had to leave so soon!

Voordelen:: Historisch gebouwd hotel met heerlijk ontbijt in een karakteristieke zaal

Nadelen:: Sommige personeelsleden gaven niet altijd de juiste service.

Nadelen:: Room too hot. Noisy. Heard noises all night.

Voordelen:: Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.

Nadelen:: Key cards did not work reliably for rooms

Voordelen:: Zeer proper hotel met zeer vriendelijk personeel die u graag helpen met u vragen en goed engels spreken. Wij waren met 3 koppels en hadden kamer naast elkaar gevraagd dit was ook zo.

Nadelen:: Drankjes in de bar waren vrij duur voor wat u kreeg maar wel verzorgd. Nadeel aan dit hotel is de ligging. De buurt is niet echt proper en zeker s'avonds voelt u zich niet echt op u gemak. De toeristische plaatsen zijn ook ver gelegen waardoor u wel wat geld zal geven aan taxi's

Voordelen:: Prachtig hotel, heel mooie kamers en alles wondermooi versierd voor kerst

Nadelen:: Helaas is dit hotel gelegen in een minder aangename buurt van Napels, de straten waren vuil en chaotisch en er was heel veel lawaai

Voordelen:: Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats

Nadelen:: The gym facilities are terrible for weightlifting. Good for cardio.

Voordelen:: The location of the hotel is perfect!

Nadelen:: The hotel is noisy throughout day due to some renovation works. I think, the price of the hotel is too high, but the quality of the room and service is not equivalent to this price.

Voordelen:: uitstekende ligging aan zee

Nadelen:: We boekten dit hotel voor de 2e maal, maar wat een tegenvaller. Onze kamer bevond zich in het oude gedeelte en was verschrikkelijk. Badkamer met schimmel, afgeknipte nagels van de vorige gasten op nachttafel, dikke laag stof overal, hoofdkussen van 2cm hoogte..etc etc.. en dit alles aan de prijs van 320 eur/nacht.. Personeel aan de receptie was ongeinteresseerd . Enige lichtpunt: personeel ontbijtzaal was super.

Voordelen:: De locatie en het uitzicht op zee.We hadden een balkon echter zonder stoelen maar nadat ik er om vroeg werden ze met 10 minuten gebracht.

Nadelen:: Er hadden stoelen moeten staan met een tafeltje.Gelukkig opgelost.

Voordelen:: Het ontbijt is altijd zeer goed en de kamer met terras en uitzicht op zee ook goed juist jammer dat we een klein terrasje hadden zonder tafel wel met 2 stoelen

Nadelen:: Niets alles was goed

Voordelen:: I appreciated the roof terrace, and the gym on the 9th floor.

Nadelen:: The views are fantastic. The only thing to add would be to clean the windows. In the bright sun, the dirty window glass can be a bit disturbing. I would clean it myself, if given the tools :)))

Voordelen:: De locatie aan de baai.

Nadelen:: Hotel gedateerd, kamers dus ook en dat geeft een negatieve aanblik. Ontbijt zeer middelmatig. Lounge ongezellig en personeel niet vriendelijk. Veel te duur.

Voordelen:: The staff was helpful and kind! We had a suite, old style furniture, very nice balconies. Great views! Very pleasant stay. Bathroom a bit small but acceptable. Our flight was very early in the morning and the good thing about the location of the hotel was there was a taxy station just next to the hotel - very convenient! Convenient location as walking distance to the old center.

Voordelen:: Vlak aan het water. Mooi zicht op de kust vanuit de ontbijtzaal. Kamer was heel ruim en rustig gelegen. Ruime lobby en bar.

Nadelen:: Onvriendelijk onthaald aan de incheckbalie. Heel drukke ontbijtzaal in het weekend. Vuile ramen in de kamer. Geen stopcontacten in de buurt van het bed.

Voordelen:: Everything was great overall

Nadelen:: We had to exchange dollars into Euros at the hotel since we arrived on Friday night, and they exchanged currency at a very steep rate. Not a lot of business take credit cards so we were basically forced into it

Voordelen:: Location couldn be better. Right in front of the sea and the Castell Dell'Ovo. Really nice place of the city.

Voordelen:: The location is great, in the bayfront in Napoli.

Nadelen:: Breakfast was rather poor, not many things to choose.

Voordelen:: het ontbijt was echt super! uitgebreide keuze en alles wordt steeds op tijd bijgevuld. de koffie was niet te drinken maar je kon altijd een capuccino vragen zoveel als je er wou. In de prijs inbegrepen. deze was wel lekker

Nadelen:: We hebben wel erg lang moeten wachten vooraleer onze kamer klaar was. het was steeds, nog een half uurtje wachten, en uiteindelijk hebben we meer dan 1uur30 moeten wachten.

Voordelen:: The hotel is located in a very centre and it is close to metro station and places that I wanted to reach.

Nadelen:: The staff promised to provide invoice via email which I never received.

Voordelen:: Perfecte ligging ten opzichte van oude stadscentrum en haven, we hebben alles kunnen lopen. Ruime kamer, heel vriendelijke staff, goede WiFi. Lekker ontbijt ook!

Nadelen:: De airco maakte veel herrie dus s nachts was het lastig slapen maar zonder airco lukte het niet.

Voordelen:: zeer vriendelijk personeel en veel informatie gekregen -zeer goed gelegen - aangenaam grote kamer - goed ontbijt

Nadelen:: niets

Voordelen:: The staff very nice.

Nadelen:: The room was horrible.

Voordelen:: I did not take breakfast. Lift is too small and emvironment is not good. I left hotel before AM7:00 but reception (counter was closed becasue too eraly) so I had to return room key at reception door.

Nadelen:: I expected Naple a beautiful bay (my image) but entrance of hotel was not like a normal entrance. Early in the morning, I took reserved taxi to airport, I had to stand out of Hotel since I did return key. Once I get our, I can not enter the hotel door.

Voordelen:: The amenities (sauna, hot tub, breakfast in room, drinks in the fridge)

Nadelen:: Decor seemed a bit dated. Breakfast was not fresh (scrambled eggs and bacon had been reheated)

Voordelen:: Jacuzzi tub!

Nadelen:: Didn’t get breakfast, although ordered it the night before

Voordelen:: Nadat we geklaagd hebben over een raar geluid ( alsof er harde wind door buizen waaide), kregen we een andere grotere kamer. Behulpzaam personeel.

Nadelen:: De locatie was niet te vinden. Uiteindelijk bleek dat we er al langs gelopen waren, maar er hangt geen duidelijk bord dat daar t hotel zit. Ook nergens duidelijk dat je naar de 4e etage moest. Prima hotel, Napels viel erg tegen, veel verkeer, veel getoeter en overal op straat ligt afval, op veel plekken bergen afvalzakken.

Nadelen:: No wifi in room. The front door would not lock, very unsecured. There were mosquitoes in the room. The bathroom was tiny and you had to step over a bidet to get into the shower. The heater didn't work.The employees were rude

Voordelen:: Excellent location with nice friendly staff, trying to help you with everything.

Nadelen:: Room and beds are uncomfortable. Bathroom small with min. supplies.

Voordelen:: Top ligging Lieve mensen in ontvangst Top lokatie Alles is te wandelen Ontbijt op de kamer Waanzinnig mooi bed Tv prachtige douche Super een sauna met muziek Top bed Balkon Mini kitchen Gewoon geweldig

Voordelen:: Breakfast was delivered to the room every morning. Spacious room with a nice jacuzzi. Location was pretty good.

Nadelen:: Wifi was super weak in room 9.

Voordelen:: The staff was amazing and very helpful!

Voordelen:: Very nice hotel with good location (not far from harbour and center). The rooms are very good, big and with stylish design. Staff was very helpfull.

Nadelen:: A bit strange building, where the hotel is situated, without special signs about hotel. Poor breakfast like in majority of italian hotels.

Voordelen:: Super friendly staff, perfect rooms.great!

Voordelen:: Modern interior, very nice bathroom, close to port for ferries.

Nadelen:: Noise of the tv from reception

Voordelen:: I liked very much the hotel and we enjoyed our staying. The room was super- designed, even if it's a bit kitch, like a table suported by 5 angels =) We stayed at lux, and we had really cool jacuzzi (thouth it was loosing water, and after ll th floor was wet). In general we liked it, i would've put 9 from 10.They also recomended vr good restaurant downstairs, it calls Castello Nuovo (I guess)), the food was amaizing!

Nadelen:: The onlu one thing that there was confusion when we arrived. We couldn't find the hotel, coz it's not like they have some billboard on the road or adv ecc. We took the elvator, came to the door of the hotel, and no one opened a door to us, coz' the guy from reception left it... we were waiting kinda 15 min before he came, and we were thinking that they just have stolen our money and our bank accounts are already empty.... lol...and 1 more thing, i didn't like that there was a lot of garbage downstairs... but it's what Napoli like!!! U can do nothing.

Voordelen:: Nothing .apart from a few of the staff that are very friendly and helpful ..

Nadelen:: It's not in a good location. It's in a business area and it's not possible to walk to wherever you want to go you have to get a taxi if you want to go anywhere it's not a place to stay if your a tourist and want to look around and taxi is not cheap. The room is not very nice it smells and it's old the matress was old hard and lumpy and not comfortable at all..

Voordelen:: Comfortable bed, room service food was decent, check in was easy.

Nadelen:: Drilling and hammering at 8:30am, room was a bit dated.

Voordelen:: Angelo at the reception and Anna from housekeeping

Voordelen:: Great staff, very accommodating.

Nadelen:: N/A

Voordelen:: It's a fabulous facility with wonderful staff, especially the dining manager.

Nadelen:: Not really. But it was shocking to see such a fine hotel in such a horribly, run-down city.

Voordelen:: Friendly staff. Rooms are nice and clean

Nadelen:: Thought the price was quite high for the area

Voordelen:: Very clean and comfortable. Tea making facilities appreciated. Lovely and quiet too.

Voordelen:: Very attentive staff and maid service. Restaurant rivals most of what I ate in town.

Nadelen:: Pretty far on foot to public transportation. Not convenient to city center on foot nor to many dining options.

Voordelen:: The hotel was fine - not a great location; in what seems to be the business district so not a lot of services around.

Nadelen:: Found hotel on your website and specifically chose it for airport shuttle service. After walking around the airport and lugging a heavy suitcase, I was told that there was no shuttle. Then spend considerable time and money to get to the hotel. Overall, it cost me an additional $35 euros for the transportation. If I had known, I would have stayed somewhere less expensive or closer to the metro.

Voordelen:: Uitstekend restaurant. Comfortabele kamer. Vriendelijk personeel.

Nadelen:: Omgeving nodigt niet uit tot wandelen.

Voordelen:: comfort

Nadelen:: meer mogelijkheden voor ontspanning; massage?

Voordelen:: Personeel was erg vriendelijk, gunstige ligging

Nadelen:: Trap

Voordelen:: Good value hotel Next to train station

Voordelen:: It was comfortable and very clean. Alexandro and Salvatore are helpful, professional and friendly. I have stayed in this hotel several times as the location is ideal - it’s near the train station, metro and buses. Thank you both.

Nadelen:: There is nothing to dislike.

Voordelen:: The rooms

Nadelen:: Reception team is helpful, however, i think that they need to be more friendly and engaging with guests.

Voordelen:: The bed was very comfortable and the shower was good.

Nadelen:: The booking indicated a city view and a balcony and a spa tub - none of which was true. The view out of my window was straight onto the next building. It is also not soundproof, as claimed, although the property is not noisy. None of this was problematic, but it is misleading advertising. The room was not thoroughly cleaned - someone's old sock was hanging from the ceiling covering the smoke alarm. The split-level suite is not actually useable. The whole bottom level is empty except for one small chair in the corner. The top level is simply a bed. With no furniture on the bottom level one is forced to just be upstairs on the bed the whole time - I might as well have had an extremely tiny hotel room. I had thought that my choice to stay close to the station was convenient. In fact, the area around the station and the street that the hotel are is filthy and I did not feel safe walking around there. As a result, I made sure I was back on the property by sunset - this ruined what I had hoped would be pleasant evening (my only evening) in Naples, walking to a restaurant in the historical centre. I would rather have spent a little more on taking a taxi to get to accommodation far from that area.

Voordelen:: Great hotel in great location. Comfortable room size. Shower slightly too narrow so water went onto the floor but water was hot and it was clean. Breakfast included lots of choices. Dinner was excellent, really filling for the money. I stayed for business and I would stay again as it's very central.

Nadelen:: The bathroom door handle was broken and it was a little shabby around the edges.

Voordelen:: Ontbijt en prijs/kwaliteitverhouding

Voordelen:: Outstanding staffs, friendly place.

Voordelen:: Far from my expectation particularly the facilities in the hotel. The staff are nice and helpful but not good enough for knowledge of the city.

Nadelen:: Facility is too outdated.

Voordelen:: Zoals gewenst, makkelijk bij het CS. De driepersoonskamer.

Nadelen:: De tweepersoonskamer en het onoverzichtelijke gangenstelsel. Wat vergane glorie ook.

Voordelen:: ontbijt was simpel, geen verse broodjes, verschrikkelijke koffie (in Italie!)

Nadelen:: geen terras, nergens roken, smerige straat

Voordelen:: Close to railway station and handy to town. Great place to come and go from.

Nadelen:: Building is old and seems to be struggling to exist at all. It is a beautiful building of a by gone era. Noisy, lift worked about 50% of the time.

Voordelen:: Lekker en uitgebreid ontbijtbuffet. Mooie kamers.

Nadelen:: Nirts!

Voordelen:: Always stay here it’s a fab hotel

Nadelen:: Nothing

Voordelen:: Great location, staff really friendly and helpful. Can’t fault the hotel stay.

Nadelen:: NA

Voordelen:: Very clean and helpful staff. Convenient location but not a great neighborhood. That said we still found a lot of good restaurants that were walking distance and travelled in a group

Voordelen:: In het algemeen een goed hotel om een aantal dagen te overnachten. Locatie is goed in die zin dat het heel dicht bij al het openbaar vervoer gelegen is en dat er diverse restaurants in de buurt zijn.

Nadelen:: De locatie rondom het hotel is vuil. Er ligt heel wat afval op de straat, grafiti vind je overal en het verkeer ( wat natuurlijk wel typisch is aan Napels ) is hectisch en enorm druk. Heel harde matras...

Voordelen:: Prima locatie, vlakbij Garibaldi en centraal station maar toch rustig gelegen. Voldoende restaurants in de omgeving. Vriendelijke ontvangst bij de receptie en nette kamer.

Nadelen:: Bedcomfort is niet fantastisch. Verder prima zoals je van Ibis mag verwachten.

Voordelen:: Erg aardige mensen

Voordelen:: Ideale ligging (dichtbij stopplaats bus en wandelafstand centrum).

Nadelen:: Geen vers fruit(sla) bij het ontbijtbuffet.

Voordelen:: zeer rustige kamer, ondanks vlak bij treinstation, zeer comfortabele bedden, fijne badkamer, voldoende kast- en loopruimte

Nadelen:: heel Napels zelf viel erg tegen. Wat een smerige, ongezellige, lawaaiige bende ! Openbaar vervoer niet rolstoel-toegankelijk, smerige stoepen vol afval met hoge stoepranden. 70 minuten op toeristenbus gewacht die niet kwam. ongeïnteresseerde egoïstische mensen, enten slotte was het eten heel goedkoop maar tegelijk fantasieloos in elkaar gekwakt en soms gewoon niet lekker.

Voordelen:: Close to station and pick up points for tours such as Pompeii, Vesuvius etc., super friendly and helpful staff, lovely and clean hotel with nice comfortable rooms.

Voordelen:: Good location, just next to Piazza Garibaldi and Napoli Centrale train station. Nice hotel, good service, very good breakfast. The entire city centre is easily reachable on foot from here.

Nadelen:: It is close to train tracks so you could hear trains almost all the time. The bed was making squeaky noises everytime I turned in my sleep and that always woke me up, although I'm usually a heavy sleeper.

Voordelen:: Staff were very good and most welcoming. Room was to our satisfaction. Close to train station and centre of city.

Nadelen:: Nothing.

Voordelen:: Staff very helpful friebdly. Great selection at breakfast.

Nadelen:: Location is great for the main station but is in a tired looking area down a side street. This i would not like to walk in the dark.

Voordelen:: Comfort

Nadelen:: Nothing really

Voordelen:: Friendly staff and good breakfast

Nadelen:: Went to the room and toilet was not washed and covered in faeces.

Voordelen:: Their internet, and their hospitality

Nadelen:: The time of checkout, they should look into it. They should make 12 noon

Voordelen:: Very friendly staff, always willing to help out at the front desk. The two ladies at breakfast really look after their guest. Very good breakfast

Voordelen:: İts very nice hotel

Nadelen:: the bed is very bad

Voordelen:: Staff very helpful and friendly Rooms very comfortable bathrooms very nice Area very good for exloring Naples Train station safe and easy to use

Nadelen:: Certain areas could do with some TLC Breakfasts mainly cakes

Voordelen:: Niet goed, veel zoete dingen.. Koffie niet lekker. beperkte keuzes.

Nadelen:: Wifi deed het niet. Personeel wist niet hoe moet dese oplossen . na 1,5 dagen hebben we een andere kamer gekregen.

Voordelen:: The breakfast buffet was a good plus. Great location next to Piazza Garibaldi, a nice walk into the centre or a quick journey in the metro. The staff were friendly and more than happy to help. For the price paid, I was very happy with the experience.

Nadelen:: The room wasn't quite as they appear in the images, a little smaller and less maintained. This isn't a complaint though as the beds were extremely comfortable, bathroom was great and we got a good price.

Nadelen:: De slaapkamer leek niet op de foto.

Voordelen:: Mooie kamers

Nadelen:: Geen water uit de douche ! Werd wel gelijk aan gewerkt

Voordelen:: Kamers waren ruim.

Nadelen:: Ontbijt was zeer ondermaats. Waterige koffie , slecht uitziende charcuterie, eieren uit flessen , koude pannenkoeken, bijbetalen voor een zachtgekookt ei ( really ?) Kamers ruim en proper maar slecht douche, airco werkte raar . Geen terras geen zwembad wat voor de prijs dat we betaalden had gemogen. Ik zou nooit meer boeken.

Voordelen:: Toplocatie! Hadden een royale kamer met overdekt balkon (5e etage) en uitzicht op de Vesuvius, de baai en de haven, dus zagen alle boten binnenkomen en uitvaren. Prima bedden en goed bad/douche. Uitgebreid en uitstekend ontbijtbuffet. Op loopafstand van de mooie pleinen, restaurants en mooie winkels.

Nadelen:: Alles top

Voordelen:: Great location. Very pleasant lady checked me in, my room was also upgraded which was a nice surprise. Great view of the bay from my room. Clean. Very nice marble bath room.

Nadelen:: The hotel is quite grand but you can see in certain areas it could do with a bit of TLC. Parts of the hotel could do with a bit of a make over and a lick of paint. I decided to leave the breakfast buffet at 30 euro it seemed a bit expensive you could stuff yourself with espresso and pastries at many local bars for much less. There was a little note left in my room that said if there was anything the hotel could do to help me enjoy my stay to just ask. The plug socket to charge my phone was quite far from my bed which I found a little annoying as I would have liked to charge my phone in bed. I thought it was a bit of a long shot but because of this note I thought I'd ask if it was possible to have an extention. I expected probably to be told 'sorry sir we havnt got one' . Which is fair enough. However, the member of staff I asked looked at me like I'd just made the most bizarre request he'd ever heard, just answered 'No' in less than a second and seemed more concerned about getting his coat on for his break. The next morning I went to check out and order a taxi to catch my early flight. There was noone at the reception. I then however heard snoring. I followed the noise to find this same member of staff asleep on a sofa in the lobby with no shoes on. I had to wake him up so I could check out. Not usually what I'd expect at a 4 star hotel haha. Is a great location but definitely not worth the money they ask for. I have had much better value for money and customer service in hotels all over Italy. I splurged a bit in order to stay here and received £45 cash back via a genius deal. Even with this money back I feel as if this hotel is overpriced. This is in November aswell. I can't imagine what they charge in summer.

Voordelen:: Everything

Voordelen:: Ligging en uitstraling

Nadelen:: Kamer was veeeel te warm en instellen themperatuur werkte niet. Onvriendelijk personeel bij receptie

Voordelen:: Room was great - very comfortable, absolutely incredible view

Nadelen:: staff at reception not super friendly - but very efficient

Voordelen:: Great location, lovely hotel, Good staff.

Nadelen:: Small complaint but pillows were too hard for me

Voordelen:: Sacrifice small accommodations for central location than this hotel is OK. Great breakfast buffet

Nadelen:: Shower was really small

Nadelen:: The bed was not comfortable and the walls were thin. A lot of noise at midnight

Voordelen:: A very comfortable hotel, close to the harbour for any boat trips and within walking distance of the old town. Staff were friendly and helpful. The rooftop terrace is a lovely spot for a drink and to soak up the sun.

Nadelen:: We spent a lot of money on this hotel and were expecting a quiet break, but we had very noisy guests in the next room, who played dance music very loudly in the small hours and then again in the morning. When asked to turn it down, they did so and then resorted to banging the bedroom door loudly when entering and leaving their room. Also, as we went out of season, so only one restaurant and bar were open, didn't realise that when we were booking.

Voordelen:: Kwaliteit van de kamer

Nadelen:: Rond 14.30 nog steeds niet schoongemaakt

Voordelen:: Prachtige kamer

Nadelen:: Minibar veel te duur

Voordelen:: Perfect location, very friendly staff, free upgrade, great view from the room

Nadelen:: Skybar was closed

Voordelen:: Nothing

Nadelen:: Manager was unreasonable.

Voordelen:: Staff is very very nice. Room is nice. Bed is big. Location is great. Building is elegant.

Nadelen:: Lightning system in room. Bar overpriced. Roof restaurant was closed. Bath is hard to get in, too high.

Voordelen:: The open spaces, high ceilings, room floors and polite staff

Voordelen:: top

Nadelen:: niets

Voordelen:: Ontbijt zeer uitgebreid Kamers top Uitzicht was zeer mooi

Voordelen:: Het prachtige zicht vanuit de rooftopbar

Voordelen:: Super mooi hotel, bijzonder gastvriendelijk personeel. Absolute aanrader.

Nadelen:: L

Nadelen:: I thought that the staff were excellent.

Voordelen:: Generro (spelling) at the front desk was wonderful. He made us feel so welcome. The breakfast was outstanding. The hotel staff was superb. I would absolutely return.

Nadelen:: The only downside was the Caruso restaurant. It was overpriced, the staff was horrible and the food was not good at all. The hotel really needs to start completely over. With so many wonderful options everywhere around you, avoid it at all costs.

Voordelen:: Ligging en mooie schone kamers

Nadelen:: Zwembad en jacuzzi aan de koude kant

Voordelen:: Brilliant location,beautiful view ,excellent staff Breakfast perfect

Nadelen:: Nothing

Voordelen:: Zeer ruime kamer met prima bedden

Nadelen:: Ligt aan druk plein. Maar daar hoor je in de kamer niets van

Voordelen:: De kamers schoon en goed ingericht

Nadelen:: Het diner s avond

Voordelen:: Room was great with balcony. Great view of Vesuvius right in front. Fantastic breakfast and great rooftop bar and terrace. Great transport links and also easy to walk to where I wanted to go. Very short walk from bus from/to the airport

Nadelen:: Area didn't feel like the best - felt a bit wary.

Voordelen:: Propere en ruime kamers. Goed ontbijt met spek,eieren en diverse broodsoorten.

Nadelen:: Geen minpunten. Parking 20€ per nacht.

Voordelen:: From the moment I arrived the staff were extremely helpful and polite and friendly . They are a credit to the hotel . They even managed to get me a reservation at a great restaurant last minute on a Saturday night and got me a cab in minutes .. the upgrade was greatly received after a long days travel and I can’t thank you enough ! Breakfast was beautifully laid out and the staff were attentive without being overbearing . 20/10 from me . I’ll definitely book again when I return to Naples later in the year . Grazie grazie grazie !!

Nadelen:: There were no negatives

Voordelen:: Great location near to the railway station in Piazza Garibaldi. Fabulous breakfast in the rooftop bar/restaurant/rooftop terrace.

Voordelen:: Uitstekend hotel, goede kwaliteit , heerlijk vlak bij het oude centrum. Goed ontbijt en de G&T was voortreffelijk !

Nadelen:: Niets

Voordelen:: Location is near the central station, with its advantages and disadvantages. Close to everywhere. Pillows were rock hard but upon requesting different pillows everything was great.

Nadelen:: All was OK

Voordelen:: All staff were great, and very helpful and friendly. We had dinner in the restaurant and it was 5 stars quality! Hands down the best experience I have ever had dining! Food was Bellissimo!

Nadelen:: Noises on the street were a little loud in the middle of the night (can’t be helped though!) and the bed/pillows very firm/slightly uncomfortable. Everything else was perfect!

Voordelen:: Room was large with high ceilings and shutter doors to window/baclony overlooking square. It was a little noisy but coming from London didn't really notice.

Nadelen:: Breakfast had all the usuals but all a bit bland and kept having to ask for things that should have been readily available

Voordelen:: Ligging was super. Ontbijt heel lekker, mogelijkheid om op het mooie dakterras te eten. Prijs kwaliteit heel goed. Goeie uitvalsbasis om Pompei, Vesuvius ... te bezoeken met openbaar vervoer. Geen auto nodig.

Nadelen:: Niets

Voordelen:: The breakfast and the staff very nice. They gave me a room upgrade

Nadelen:: The carpet in the room, it’s smell terrible! Too much noise from the street! I couldn’t sleep! The mattress was not so confortable

Voordelen:: De vriendelijkheid aan het onthaal, de kamer

Nadelen:: Niet goedkoop

Voordelen:: A high class hotel, friendly and helpful staff, very good breakfast. Location is good with nice views of the port and mt. Vesuvius. Five minutes walk to San Carlo theater (City center), or to municipio or Universidad stations on the metro L1 line. Room was ample and very clean. Room service was very efficient with good food. The Michelin star restuarant was flawless. Spa facilities innovative and nice.

Nadelen:: Spa treatment wasn't professional enough, according to our expectations.

Voordelen:: Welness kamer was schitterend. Personeel was uiterst vriendelijk en behulpzaam. Ligging was uitstekend - centraal gelegen bij alle bezienswaardigheden.

Nadelen:: Te kort! ;-)

Voordelen:: I found location is very convenient and practically it has walking distance for lots of city’s bright spots. Excellent sound isolation for the road noise and modern design.

Nadelen:: I wish air-conditioning to be adjustable in the room, rather than centralised.

Voordelen:: Top class. Couldn’t have been more comfortable or convenient. Staff were excellent. Some lovely small restaurant nearby and easy access to the main sights. Oh, and the breakfast was really good, with fine views of Vesuvius.

Nadelen:: Nothing.

Voordelen:: Hotel was nice- Modern and up to date

Nadelen:: The neighborhood was terrible= Naples looked like it was rundown with crime from where this hotel was situated. The room was small and somehow, the shower opened directly to the bed. The lights in the room were on a sensor- so if you are showering and not moving, the lights shut off within 60 seconds. on my high standard, the hotel was essentially built to try and be a 5star, but failed to get there. the beds were terrible as well- 5 star hotel, i expect a queen or a king bed that is not a stiff European bed on a board. If you want a 5star luxury hotel, its not that. But it was nice.

Voordelen:: Heel mooi hotel, lekker ontbijt, mooie kamers.

Nadelen:: Personeel restaurant arrogant, niet vriendelijk, te traag, veel te koud wegens airco te hoog in het restaurant.

Nadelen:: ligging aan straatkant, druk verkeer wel

Voordelen:: luxekamer met uitzicht op de cruisehaven ....knusse bar en lekker ontbijt

Nadelen:: niks

Voordelen:: The Romeo is an upscale, eclectic hotel, near the waterfront in Naples. The service is generally excellent, and the rooftop pool is unusual and not to be missed. The rooms are high tech, perhaps too much so.

Nadelen:: The overnight shift at the front desk could use some retraining - indifference seems to be the primary attitude. Naples itself seems safe and is a vibrant city, but it sure is dirty and needs routine litter pick up and infrastructure maintenance.

Voordelen:: The spa

Nadelen:: The massage was shorter than I paid for die to lack of employees

Voordelen:: Room space Cleanness Stuff

Nadelen:: The air conditioner won’t work in winter so you have to keep the windows open unless there is rain or street noise then your will literally sweat. And there is no ironing allowed in the hotel if you want to iron your clothes you have to give for laundry

Voordelen:: The hotel was on a busy street full of garbage and dog excrement. Horrible for walking. Hotel was spacious and well kept, but almost empty. We saw only 4 other people at breakfast No one in the restaurant, bar or courtyard in the evening. Creepy

Nadelen:: The staff was aggressive, unkind and not helpful at all. If they don’t like people why do they work at a reception desk?

Voordelen:: Friendly staff and good restaurant. Close to the airport for early flights.

Nadelen:: The general area where the hotel is located isn’t conducive to walking around. Full of dog droppings & unclean sidewalks. You basically have to stay inside the hotel. It works for a one nights stay to be close to the airport.

Voordelen:: Prima hotel voor de laatste nacht voor onze vlucht terug naar NL. Heel comfortabel. We hadden een ruime familiekamer. Heerlijk bed en fantastische douche! Restaurant is goed en het ontbijt was prima, veel keuze. We kwamen met onze huurauto, verbaasd dat het zo rustig was daar. Recht voor de deur geparkeerd, en later de auto terug gebracht. Het hotel regelde de volgende ochtend een taxi, die in 10 à 15 minuten naar het vliegveld reed, voor het afgesproken bedrag van €17,-. Keurig op tijd. Zeer tevreden!

Nadelen:: De buurt is niet heel gezellig. Heel dichtbij het vliegveld, en een bushalte voor de deur. Maar ik was blij dat we onze vakantie begonnen waren met een aantal nachten in het oude centrum van Napoli, dat je zo de stad inloopt. Als je het geen probleem vindt om elke keer de bus te nemen, is het een prima uitvalsbasis.

Voordelen:: Ligging tov luchthaven, bus halte voor de deur om naar centrum te gaan

Nadelen:: De omgeving van het hotel is troosteloos en somber maar binnen is het goed

Voordelen:: Large room

Nadelen:: Run down area of Naples, very unpleasant environment. No restaurant nearby. Hôtel restaurant closed four days in a row. Cold, indifferent service. Mediocre breakfast, plastic glasses only. Not a 4star hotel in my opinion.

Voordelen:: Buurt lijkt wat minder, maar hotel zelf is zeer aan te bevelen. Comfortabel, goed eten met ruimte voor speciale wensen en zeer vriendelijk en behulpzaam personeel. Ook de auto kan indien gewenst in een private parking direct ernaast geparkeerd worden voor 15 euro per nacht. In Napels zeer aan te bevelen. Met auto naar vliegveld duurt dan ong. 10 minuten.

Nadelen:: Hou er wel rekening mee dat je je raam niet moet openzetten i.v.m. stadsgeluiden. Airco is prima maar maakt natuurlijk lawaai. Het ontbijt is goed, maar wel zoet met prima koffie.

Voordelen:: Het hotel is een soort oase in een niet zo'n beste wijk. Wel dicht bij de luchthaven. Het hotel heeft een overeenkomst met een taxi-bedrijf waardoor je niet voor verrassingen komt te staan.

Nadelen:: Gezien de locatie, ongeschikt voor een langer verblijf.

Nadelen:: Maybe we weren't lucky with the room, but we stayed at the hotel few hours, just one night before catching our inbound flight, but the shower's temperature was inconsistent. After, or before, a long trip you need a warm and relaxing shower, but wasn't possible.

Voordelen:: Redelijk oud hotel , veilig , maar buurt is niet zo best maar was niet onveilig. Echt een vliegveldhotel

Nadelen:: Buurt

Voordelen:: Clean room and very good banio.

Nadelen:: They want me city tax again, they dont give Hot water boiler, for this service they wanted 15 euro.

Voordelen:: Doel was om terugvlucht comfortabel voor te bereiden. Ontbijt en diner prima

Nadelen:: Een goede routebeschrijving naar Aeroport Napels. Zowel googlemaps als navigatie auto werkten niet goed. Een uur in Napels rondgereden voordat we bij vliegveld waren

Voordelen:: Ontbijt voor €5 is aanrader. Zeer goede WiFi. Centrale ligging: vlakbij station en metrolijnen. Op zich geen gezellige buurt, maar we hebben ons er nooit onveilig gevoeld. Niet veel lawaai van buiten gehoord ondanks kamer aan de straatkant.

Nadelen:: Kleine badkamer: toilet stond tussen muur en douche gepropt en weinig plaats op wastafel om toiletspullen te zetten. Waterkoker met koffie en thee aanwezig, maar geen stopcontact voorzien om hem in te steken.

Voordelen:: Ease of finding it in a foreign location

Nadelen:: Never was given any paperwork to sign . I left my personal items in the room and the staff could not help me in any way get them back and since it was a foreign country, I did not know what services were available to assist me

Voordelen:: cleanness, quiet and location

Nadelen:: The city taxes requested seems to be higher

Voordelen:: Niets

Nadelen:: Oude kamer, kleine douche. De buurt is erg slecht, maar dat geldt voor bijna heel Napels.

Voordelen:: Not a great area but hotel was good. Staff and breakfast excellent. Great location for the railway station.

Nadelen:: Need to be wary when walking in the neighbourhood

Nadelen:: Staff in the night and in the morning (some person) not helpful and not kind

Voordelen:: Staff very helpful and friendly.

Nadelen:: Overall ok. Rooms need to be modernised. Hotel list not fantastic but ok.

Voordelen:: Schoon en netjes

Nadelen:: Locatie, zo vreselijke. Vies en gevaarlijk

Voordelen:: Great location. Great views. Easy access thru train as well as bus. Nice people and place for a family stay.

Nadelen:: Everything was nice and good!

Voordelen:: Near the central railway station and Metro. Convenience!

Nadelen:: There are too many vagrants near the hotel.

Voordelen:: Food was rxcellent for breafast. Staff were very kind. Location is good. Surrounding is very dirty

Nadelen:: Everything was good. No comment

Voordelen:: Goed bed, fijne kamer, locatie dicht bij het station. 24 uurs receptie. Zeer goed ontbijtbuffet voor Italiaanse normen!

Voordelen:: Large hotel, spacious room, free parking is available. All devices operate well. Breakfast is OK.

Nadelen:: The central air conditioning refused to make temperature lower that 22 C, it was hot and stuffy in the room. The hotel was empty, but we got the room on the ground floor with small technical yard view, that is why there was no opportunity to air the room (was it the only room of confirmed category at the hotel, I wonder...). There was someone hair on the bed. We found it difficult to reach the hotel by car. Both our navigators could not lead to destination. If you face the same difficulty, you'd better find it with respect to coordinates or input nearest street with "Lavoro" parking on it.

Voordelen:: Nice and clean

Nadelen:: The place is very boring, no atmosphere.

Voordelen:: Good wifi, good size room, friendly staff. Was a nice stay.

Nadelen:: Bit far out of town, however great location if going to the stadium. Breakfast was alright but you had to pay extra for hot options like eggs.

Voordelen:: Mooie, grote kamer. We hadden ook gekozen voor een superior room

Nadelen:: Ontbijt. Heel basic en met name alleen maar zoetigheid. Geen strijkijzer beschikbaar.

Voordelen:: Ideaal als je voetbal wedstrijd van Napoli wilt volgen. Hoewel ze ons waarschuwden ivm de Napolitanen. Viel het goed mee

Nadelen:: Kamers waren niet 100% proper , douche wanden sloten niet goed af. En de voegen waren los aan het komen.

Voordelen:: Chique kamers, mooie parket, wanden gestoffeerd en goed geïsoleerd. Goed bed. Vriendelijk personeel behalve een dame bij aankomst bij de receptie. Vlakbij de metro gelegen.

Nadelen:: Moeilijk te vinden. Reclame/ naam van hotel is niet zo zichtbaar. Wij hadden 2 kamers met uitzicht op een achterkoer. Heel mager standaardontbijt, dit is zeker geen 4 sterren waard (niet in verhouding met de kamer). Je kon wel eiergerechten bestellen mits bijbetaling.

Voordelen:: De kamers zijn geweldig. Modern, comfortabel, compleet.

Nadelen:: Uitzicht op een muur en een gebouw. Geen zicht op de stad zoals in de omschrijving genoemd.

Voordelen:: it could be better

Voordelen:: Prima plek om Napels te bezoeken, dicht bij metro station. Zelfs voor mensen als wij die zelden met het OV reizen, was het gemakkelijk om met de metro te reizen. Eigen parking bij het hotel, zonder extra kosten. Mooie frisse kamer en goed ontbijt. Kortom een aanrader!