not as advertised
1. Attempted to make amends with some comps.
1. Showed up to a room that was not the room I booked online. Booked a King Suite, they gave me a Junior Suite and would not change. 2. The first room we got, had been used by someone. Soapy water in the sink. Soap opened and left beside the sink with wrapper. Water bottle opened and half drank. Urine on the toilet seat.
Great location within the city. Easy to walk to many major attractions, restaurants, and stores. Has a restaurant on site and front desk was very accommodating.
Hotel was doing construction during my visit. Did not disturb me or others I was traveling with, but was noted and mentioned upon check in.
We came to kingston. For the purpose of buying a new home for our family and Internet access was crucial. Very disappointing .
Great staff and great location
The parking garage was a little dirty but I've seen worse.
Carpets smell and are tired.
Didn't get the king bed we had requested even though in was not busy mid week.Lakeveiw is misleading.i felt we were treated different because we paid through a third party.
We enjoyed our stay,
Quite, clean room, friendly staff, quick check-in Also the restaurant food was very good
The bath tub was very slippery, and one had to be careful.... A rubber matt would have been useful..
Excellent location with beautiful views of Kingston, the staff went the extra mile to welcome you and the room was incredibly comfortable
room was nice furniture worn
parking garage terrible. it appears that they tried to put too much hotel in to little a plot
Good location in the little town, staff was friendly at check in.
I'm not sure how this is considered a four star hotel. It's a 2.5, 3 at best. Tacky shampoo/conditioner dispensers in the small shower, mediocre bed... Our duvet had rips and holes and stains in it. We had a "lake view" room... And you could technically see the lake if you leaned all the way to The right side of the window and looked all the way to the left. Past the rooftop of the next door building, a parking lot, and between two tall buildings there was a sliver of water about three inches across from my perspective... How charming. The worst part was how thin the walls were though. I could hear every word the people next to us said, every flush of the toilet, even when they turned the fan on in their bathroom. I called the staff downstairs twice because it was so noisy I couldn't sleep. They said they'd ask them to be quiet but I lost about four hours of sleep by the time they finally went to bed at 4am. Not fun when I had a 12 hour drive the next day. No one really seemed to care at the hotel. Parking is $15 additional a day also. So I ended up paying a lot of money for a really terrible nights sleep in a dingy hotel.
Met een verblijf bij Four Points by Sheraton Kingston bevind je je centraal in Kingston, vlak bij Kingston Waterfront en op 5 min. lopen van Martello Alley. Enkele van de voorzieningen zijn een 24-uurs businesscentrum, een snelle uitcheckservice en gratis kranten in de lobby. Plan je een evenement in Kingston? Kies voor dit hotel met 1691 vierkante meter aan evenementenruimte, waaronder een conferentieruimte. Ter plaatse heb je parkeerplaatsen.
gebaseerd op 668 beoordelingen
Voorwaarden verschillen per kamertype en aanbieder.
Four Points by Sheraton Kingston heeft de volgende maatregelen genomen:
Dagelijks schoonmaken, verbeterde beschikbaarheid van schoonmaakmiddelen
Foyers voorzien van afdoende sociale afstand.
Minimaal direct contact met hotelpersoneel en andere gasten.