Hotels in Birmingham

Voordelen:: Prachtige kamer prachtig uitzicht prachtige spa!

Voordelen:: Everything

Voordelen:: There was no power on the Friday which we warned about but unfortunately we also had no power on Friday evening or early Saturday morning. Unable to shower and a missed breakfast. We were showed to the wrong room on arrival and there were people still in bed (embarrassing). No compensation for this which was very disappointing.

Nadelen:: The property is a actually very nice but the lack of power and being charged full price doesn’t seem quite right.

Nadelen:: Air conditioning was noisy switching on and off through the night giving a poor nights sleep. No clear controls to switch AC off

Voordelen:: staff was ok

Nadelen:: elevators were ridiculously slow. Room service was so-so

Voordelen:: Location was ideal for the convention center. Room was comfortable but basic enough for a business class room. Shower had weak water pressure and was cramped for anyone over 6ft tall..

Nadelen:: Power cut on the final day was unavoidable but was poorly communicated with an overly busy notice outside the lifts - one of which was out of order anyway. Reception staff didn't mention it and there was no notices issued to the guest rooms. My breakfast was supposed to be in the Regency Club on the 22nd floor but this wasn't communicated well on check in ("you can avail of breakfast at the RC" instead of "the breakfast included in your rate is served at the RC") and I had to pay for a breakfast on the ground floor.

Voordelen:: The spa

Nadelen:: The breakfast host on the morning of the 29/09/19 was rude and unfriendly. He made me feel like an intruder rather than a guest. I wanted to cry and it ruined my entire experience.

Voordelen:: All staff were 'on it' - helpful and awake! Bed very comfy. Great breakfast. When I left seat to get cooked breakfast they had made me a fresh coffee - without me needing to ask.

Nadelen:: All great really. Booked well in advance so got a very good rate. They are digging up outisde but I did not hear them (Birmingham trams)

Voordelen:: My husband and I were celebrating our 10th Wedding Anniversary and the staff could not have been more helpful and friendly. The hotel was experiencing some problems with the power supply but they did everything they could to solve the situation and kept us informed of what was happening.

Voordelen:: Mooi uitzicht en mooi zwembad

Nadelen:: Er werd veel gebouwd in de buurt

Voordelen:: Het zwembad is groot genoeg om effectief baantjes te kunnen trekken.

Voordelen:: I’ve previously stayed at the Hyatt with no issue but this time I was booked into a room on a floor with lots of renovation works and was not informed of this. So from 8am the was woken by drilling and construction work inside the hotel. I am aware there is work going on around Birmingham but I do not understand why the floor is allowed to be occupied when their is work going on on the floor. I didn’t like anything about the hotel the staff were unhelpful and

Nadelen:: Everything! The staff didn’t care that I was unhappy they just said “ Did you report it?” I said yes I’m reporting it to you right now. Why didn’t you tell me or offer me a new room? I’ve paid almost £400 to have an awful nights sleep and you’re acting completely indifferent. Obviously once the payment is made Hyatt don’t care about customer satisfaction at all.

Voordelen:: The anniversary sweet platter

Nadelen:: Dodgy stain on the middle end of the comfey chair in the room. The spa was not luxury that the photos eluded to and the sauna and steam room was small and packed. Kids kept running in and out letting all the hot air out. Need access to more lifts to reduce congestion of guests. Lifts are not used in a fire so why they are closed Im not sure.I was squished to the side of lift when member of staff used it for transporting a fold up bed. The traffic was absolutely horrendous and when we came to the hotel with our car at 10pm the porter said it was chock a block and at the same time received a back hand payment off another person right infront of me and he directed me to the expensive car park near sea life centre and got drenched on the way back to the hotel after waiting in traffic again. I was very disappointed with our stay and I guess if you stay in a penthouse, only then you may receive a luxury experience perhaps. I was very much looking forward to staying at the Hyatt and to feel recharged but unfortunately I left feeling more irritated and wished I'd stayed at home.

Voordelen:: Location. Excellent, pleasant staff. Good access and free parking for friend in wheel-chair

Voordelen:: Everything

Nadelen:: The noise

Voordelen:: The whole experience!

Nadelen:: Nothing

Voordelen:: Heel comfortabel hotel in het centrum van de stad, vlakbij ruim aanbod aan eetgelegenheden, supergoede bedden, lekker ontbijt, vriendelijk personeel

Nadelen:: Een gewone douche zou handiger zijn dan een bad met douche.

Voordelen:: Spacious.

Nadelen:: Wish we could have set thermostat to keep room warm but heating won’t work when key is removed so we returned to cold room.

Voordelen:: From stepping into the room, I was delighted with my choice to stay at this hotel. The bed was massive and was so comfy. The room was very clean as too was the bathroom. Everything was superb and I will definitely stay here again. The breakfast the morning after was of such a wide range, I didn’t know what to choose to have.

Voordelen:: Breakfast was very good in general but the bread selection was rather limited and the plates much too small.

Nadelen:: The self check-in was rather impersonal and the door key did not work so I had to go back down to have it reprogrammed. The hot water flow was very slow in the handbasin.

Voordelen:: Central location, good breakfast

Nadelen:: Rooms a bit dated

Voordelen:: all of it

Nadelen:: nothing

Voordelen:: Dicht bij congrescentrum en centrum Birminghams

Nadelen:: In het kader van energiebesparing gaat s nacht alle airconditioning uit met als gevolg hete kamers waar geen te openen raam in zit. Daarnaast gehorig telefoon en wekker in buurkamers duidelijk te horen. Laatste nacht kunnen genieten van ruziënde mensen naast mij. Kortom zal niet gauw meer daar boeken.

Voordelen:: A great stay. Cleanroom. Friendly staff.

Nadelen:: Housekeeping knocked on my door three times within an hour despite me telling them I was resting.

Voordelen:: Great location, good breakfast, quiet room with a great view once I'd moved. Helpful staff who came to my room with a new key to save me having to go to reception.

Nadelen:: I was originally in room 301 which after an hour or two I discovered had lifts to the rear. As the hotel was very busy this was an almost continual noise and reception moved me to another room

Voordelen:: Location Early check in on arrival with no extra charge

Voordelen:: Good breakfast and location was ideal.

Nadelen:: Nothing, everything was good

Voordelen:: Good power in shower, excellent breakfast, really quiet

Nadelen:: Nothing except taxi took way too long (not hotels fault)

Voordelen:: Everything, good clean room in central location

Voordelen:: Vriendelijk en behulpzaam personeel. Ruim ontbijt , parkeer plaats . Ruime kamer, goede nachtrust. WiFi en koffiezet op kamer.

Nadelen:: Bedroom very small, bathroom dirty, no curtains and room not cleaned leaving us with dirty cups

Voordelen:: Central place for clubs and restaurants and for everything I wanted to do was near and within walking distance.

Nadelen:: Could hear the noise from the club across the road

Voordelen:: Staff were helpful and polite. The room was clean and comfy.

Nadelen:: Hard to get to with road works

Voordelen:: Very clean great location, all staff so lovely except for one?

Nadelen:: The young girl who was on reception when we arrived, made me feel very unwelcome, I felt I was a inconvenience to her. No smiles, no eye contact, very dry welcome, this girl is Not a credit to your hotel, maybe she needs to work in the laundry room we’re no one will see her miserable face. She is slim with long dark hair in a ponytail, petite figure, I think she was English.

Voordelen:: Our stay was good I tried calling reception for help one evening and no one answered also taking payment from my card u should of taken one payment as I had one invoice when I ordered both rooms. Other than that our stay was good

Nadelen:: Breakfast and the look of the rooms

Voordelen:: ontbijt was inorde

Voordelen:: The room was very clean with a comfortable bed. Breakfast was excellent with a large choice. Check in and out were straight forward. I felt safe as a woman travelling on business alone.

Nadelen:: Men hogged the gym equipment in the morning and one running machine was not working. I went for a walk outside in the dark which wasn't ideal.

Voordelen:: Helpful friendly staff. Very accommodating and reliable.

Nadelen:: Nothing

Voordelen:: Location

Nadelen:: Duvet quilt was filfty pillows chap and bumpy. The iron was sticky due to not being previously cleaned and stained both my shirts which I was suppose to wear for a conference meeting. The iron also was broken so when you moved the iron the water poured out . Asked for porridge and it wasnt cooked . The tea was always cold. 3 of our other guests also Complained. Would never stay there again

Voordelen:: Personeel, centraal gelegen, kamer grote en faciliteiten

Nadelen:: Ontbijt

Voordelen:: Extremely helpful and friendly

Nadelen:: Staff extremely helpful and happy

Voordelen:: The property is lovely, great location for the Arena and the staff are fantastic

Nadelen:: We had a room for 4 (2 adults, 2 young children) the pull out bed is very uncomfortable to sleep on

Voordelen:: Everything was really great, I have no complaints about our stay at the Novotel. Thank you so much

Voordelen:: Ik vond de kan koffie bij het ontbijt niet lekker. Erg slappe koffie. Toen ik dit aangaf kon ik bij een automaat een latte krijgen. Heerlijk.

Nadelen:: Jammer dat de garage niet als service bij de prijs is inbegrepen.

Voordelen:: Quite, centre to everything, food was nice

Nadelen:: Bed duvet was very light and the room temperature switch was not working. Woke up multiple times with how cold the room was. Room fridge did not even have a bottle of water in it.

Voordelen:: Reception area was very appealing

Nadelen:: Adjoining rooms was noisy due to occupants. Breaksfast - coffee was cold.

Voordelen:: Excellent location

Nadelen:: Room was a showing signs of ware

Voordelen:: Good location for everything. Friendly staff

Voordelen:: Nice clean hotel Polite staff

Nadelen:: Expensive drinks £12.50 for a double gin and tonic. Location was very noisy on broad street. People in road drinking, fighting and screaming all night, therefore very little sleep. Car parking extortionate for guests!