Hotels in Cancún

Hotels in Cancún

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Cancún, Quintana Roo, Mexico
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Laagseizoen augustus
Hoogseizoen december
  Gemiddelde prijs (overnachting doordeweeks): € 242
  Prijs per nacht (weekend) € 213

goedkoopste maand voor een verblijf

15%

prijsdaling verwacht

duurste tijd om te vliegen

47%

prijsstijging verwacht

(gemiddelde prijs in de afgelopen 2 weken)

zo - do

(nacht in het weekend)

(gemiddelde prijs in de afgelopen 2 weken)

vr & za

(nacht in het weekend)

Veelvoorkomende vragen over een hotel boeken in Cancún

Wat kost een budget hotel in Cancún?
In de afgelopen 3 dagen hebben KAYAK gebruikers tweepersoonskamers in Cancún gevonden voor slechts € 6. De gemiddelde prijs is € 156.
Wat kost een hotel in Cancún voor vannacht?
In de afgelopen 3 uur hebben KAYAK-gebruikers Cancún hotels gevonden voor vanavond met een prijs van € 6. Er werden ook 3-sterrenhotels gevonden vanaf € 11 en 4-sterrenhotels vanaf € 27.
Hoe vind ik hotels in de buurt?
Met onze Heatmap vind je het ideale hotel in de juist buurt.

Overnachting Cancún – Populaire gebieden

Met onze Heatmap vind je je ideale verblijf in Cancún. De kaart laat zien welke activiteiten er zijn in de buurt van hotels

Meest aanbevolen Cancún hotels

Toon alles
Iberostar Cancun - Cancún - Gebouw
1
9,1 Uitstekend (8.273 beoordelingen)
€ 348+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 15 minuten lopen van Playa Delfines, Las Ruinas del Rey en Maya Cancun Museum. Aquaworld ligt op 2 km.
7,9 Goed
Voordelen:: Show at night was fantastic!
Nadelen:: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Uitstekend
Voordelen:: Friendliness of staff/drinks/food/beach/pools
Nadelen:: Some things weren’t fixed soon/had to report several times.
9,6 Uitstekend
Voordelen:: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Nadelen:: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
8,8 Uitstekend
Voordelen:: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Nadelen:: The front desk staff they don't have empathy.
10,0 Uitstekend
Voordelen:: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Nadelen:: No top shelf alcohol choices.
4,6 Oké
Voordelen:: Some of the staff people were very nice.
Nadelen:: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
9,0 Uitstekend
Voordelen:: The staff were fantastic and enthusiastic!
Nadelen:: Maybe a little more urgency in getting the small elevators back up and running as the stairwell is Emergency only.
7,5 Goed
Voordelen:: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Nadelen:: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
10,0 Uitstekend
Voordelen:: We were very pleased with every aspect our stay at the Iberostar Cancun.
8,0 Uitstekend
Voordelen:: Nice and helpful people, very good food (with one exception)
Nadelen:: Slow elevators, horrible Japanese restaurant
Grand Park Royal Luxury Resort Cancun - Cancún - Gebouw
2
8,7 Uitstekend (5.158 beoordelingen)
€ 267+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 15 minuten lopen van Playa Chac Mool en Strand van Forum. Ook Winkelcentrum La Isla en Acuario Interactivo liggen binnen 2 km afstand.
8,0 Uitstekend
Voordelen:: the beach amazing, the room great ( i upgrade to suite), the pool, bar, bed, cleanes was amazing
Nadelen:: The hotel is all include... But- if you want to get in to the gym - you need to pay! (all incliude...) if you want to weigh your luggage - you need to pay! (all incliude...) if you want to bring your friend to sit together at the beach tou need to pay- every enterance cost 120 $ (us dollar) - (all incliude...). So the hotel is nice but they "falls" on the little things... The Restaurants insuide the hotel (breakfast, Lunch, dinner) is very low quality,
10,0 Uitstekend
Voordelen:: Our first time in Cancun we really enjoyed our short stay the hotel staff and facilities were excellent we would definitely stay here again if we decide to visit Mexico again .
Nadelen:: No complaints enjoyed the experience.
8,0 Uitstekend
Voordelen:: Leuk hotel, vriendelijk personeel, lekker eten in verscheidene restaurants mogelijk. Als uw drank aan tafel op was, kwamen ze onmiddellijk vragen of er een nieuwe moest zijn. Minibar werd elke dag aangevuld. Badkamer was prper. Bij de upgrade die we vroegen en kregen was er zelfs een yacuzzi. Oceaanzicht was leuk. Uistekend en lekker ontbijt, waar je zelf je omelet kon samenstellen.
Nadelen:: In onze eerste slaapkamer had de airco een muffe geur. In de hoofdblok kan het door de animatie tot 22.30 uur nogal lawaaierig zijn.
7,1 Goed
Voordelen:: Alles eigenlijk..
Nadelen:: Personeel kon wel wat vriendelijker zijn. Het eten is niet perfect, maar wel te doen. Het inchecken en uitchecken duurde nogal lang.
7,5 Goed
Voordelen:: We liked the location, the pools, and facilities. Gabino Bartender at Coco Bar was amazing! We liked the idea of healthy juice bar.
Nadelen:: Unfortunately, we did not like the food at all.
10,0 Uitstekend
Voordelen:: Love entertainment staff Ubaldo manager of food and beverages was amazing! Super clean resort Multiple jetted showers the best!
8,5 Uitstekend
Voordelen:: Everything was amazing! All the staff were amazing, except check in boy. Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Nadelen:: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.
7,9 Goed
Voordelen:: The staff and pool were great and the food was fantastic. Plenty of options to keep dinning from becoming repetitive. Adrienne was attentive and warm when we would return to the Cocay restaurant. The cleaning staff was always prompt and never returned to a room that had yet to be cleaned. It is conveniently located to the ferries that would take you to Isla Mojeres as well as Market 28.
Nadelen:: The hot tub is not and was never hot. We were told that “the electronics must be broken” but no feeling that it would be remedied any time soon. The waves in this area are clearly a perpetual issue as previous reviews have suggested. The entire time we were there there were only small slivers of beach that would have a yellow flag and allow you to enter but with waves from 1’- 4’. The ruins are a drive at 1.5hrs to Tulum and I would suggest doing your homework in what tour you take as all vehicles are not created equal. The van we rode on was almost without shocks and the ride was on the rough side. Snorkelling in the cenotes is a must do. The rappelling and zip lines were a blast.
10,0 Uitstekend
Voordelen:: All the property
Nadelen:: Beds on the bech only for gold bracelet
7,0 Goed
Voordelen:: The View was wonderful. the Food was very good. The waiters & Waitress's were exceptional.
Nadelen:: The push to sign up for a club membership. The check-in clerk did not have all of out Information. they said they could not see our information. I was told we were upgraded & I said I already paid for an upgrade , our room was not an upgrade.
1,0 Slecht
Voordelen:: view & food
Nadelen:: My time there was very very bad. I would never come back nor tell anyone
7,1 Goed
Voordelen:: Clean, good food, nice pool.
Nadelen:: Jacuzzi was lukewarm. No one answers phone for room service. Can’t bring leftovers back to room. Sauna and steam room are separate for men and women. Gym costs $8 a day to use. Water stopped working during shower 2 out of the 3 days we were there.
Seadust Cancun Family Resort - Cancún - Gebouw
3
8,7 Uitstekend (5.236 beoordelingen)
€ 315+
Overzicht Beoordelingen
Met een verblijf bij dit resort in Cancún, in de buurt Zona Hotelera, bevind je je op 5 min. rijden van Aquaworld en Acuario Interactivo. Enkele van de voorzieningen zijn gratis kabelinternet, een stomerij/wasserijservice en een 24-uurs receptie. Ter plaatse heb je gratis parkeerplaatsen.
7,5 Goed
Voordelen:: Good family hotel, beach just in front.
Nadelen:: Roomservice was terrible. Took like in hour to get service and them everything was cold or flat, always had to ask for coffee in our room ( we were only asking for two per day ) you know fill up.
5,0 Oké
Nadelen:: picture is much better
8,8 Uitstekend
Voordelen:: Oceanfront room was amazing - beautiful, spacious, clean. The private jacuzzi on the balcony facing the ocean was spectacular. Location of restaurants and pools were easy to navigate and convenient. The staff were friendly and personable. Great service, great staff, great deal. I have already recommended to friends and family!
Nadelen:: I wish there were more adult and nightlife activities available. I understand it’s a family resort though, so it makes sense that majority of things are more family friendly. I also wish the beach area sectioned off for the hotel was bigger.
7,0 Goed
Voordelen:: Breakfast, lunch and dinner meals were ok, but were the same everyday unless you went to a specific themed restaurant.
Nadelen:: Cocktails at the bar were poor. Very sweet and almost no trace of alcohol.
6,0 Goed
Voordelen:: This facility has lot of activities for the kids, which was pretty good
Nadelen:: The room was old and not really matching with the pictures given in the booking.com
8,2 Uitstekend
Voordelen:: the ocean view from the room was beautiful .
Nadelen:: last 10 years I went to Cancun every year and Parnassus was the only resort that did not have mini refrigerator with drinks on it. We drink a lot of water during the night and early morning and it made our stay uncomfortable.
5,7 Oké
Voordelen:: Room was very large, decent amenities. View from room was good. Beach adjoining hotel was beautiful. Adult pool wasn't bad, but was on lagoon side. Should be on ocean side. Put the kids on the lagoon side
Nadelen:: Food was average at best Bars were open sporadically When it rained it was like walking through a rainforest--only problem was I was indoors!
10,0 Uitstekend
Voordelen:: The staff were super friendly and helpful. The resort was very clean and well kept. I like that they had people patrolling and keeping track of who comes in and out.
Nadelen:: I wish they had more vegetarian/vegan options at the other restaurants. They had plenty to choose from at the buffet but we didn't go to the restaurants because there wasn't much to choose from.
1,0 Slecht
Voordelen:: kids pool
Nadelen:: we stayed 5 days. out of 5 days 3 days my room AC did not work. complain 3 time but nobody fix the ac. my family did not sleep for 3 days. hotels corridor ac does not work else well. Food is horrible. we eat outside. NOT NICE PLACE TO STAY. AVOID
10,0 Uitstekend
Voordelen:: Organization and the staff was kind. Always answer questions and provide solutions.
10,0 Uitstekend
Voordelen:: Weather
3,0 Matig
Voordelen:: The entertainment staff were excellent. There was so much for everyone to do, from beach soccer, water polo, water aerobics, the list is endless.
Nadelen:: Where to start? Checking in we were told that our room had only been booked for 2 adults even though we have booked the family room. We were charged an additional $1000. We were then directed to a group of staff who were to tell us about the resort facilities. We were told that there was a special breakfast for us the following morning to welcome us as first time guests. We turned up for our special breakfast at 8:30am and sat waiting in reception. 30 minutes later i told them i wasn't interested, as the kids were getting hungry and they didn't want to sit in the foyer all day. I had my suspicions that we were being dragged into a time share sales pitch anyway. When we told them we were leaving, we felt enormous pressure to stay. The sales people followed us and made us feel very uncomfortable. To keep the peace we agreed that my husband and i would attend as it was only a 40 minute presentation. The presentation went for 4 hours. We were only staying at the resort for 3 days, so we wasted most of the first day trying to get away. We were very clear from the very beginning that we were not interested and that we needed to leave, but the pressure kept on coming. We finally escaped well after the 4 hours, and went to the pool with the kids. The resort is all inclusive, and I went to the bar to get a well deserved drink. Here I noticed that the glasses used at the bar were not washed by machine. They were simply thrown into a tub of water and swished around a bit. Certainly not enough effort or soap to remove any germs that had been on them from all of the people who used them before. I even saw people taking dirty glasses from the bar to use as cups for the post mix machines. I was nearly sick. Everything felt dirty. Our room was covered in dust. The shower had mould, there were piles of dirty room service dishes in the hallways and stairwells. It is sold as a 5 star resort, but i have stayed in better 3 star resorts.
Grand Oasis Palm - Cancún - Slaapkamer
4
8,2 Uitstekend (7.249 beoordelingen)
€ 236+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 15 minuten lopen van Jardín del Arte en Playa Langosta. Ook Playa Tortuga en Playa Tortugas liggen binnen 3 km afstand.
3,0 Matig
Voordelen:: The location was good, right near the port for the boats to Isla Mujeries. It is a resort designed for families with children. Our daughter liked the pools. The adults were able to get drinks in a timely manner.
Nadelen:: During the day, we found bugs in the shower. That was bad, but one night one of us got up to use the bathroom, and there was a huge amount of cockroaches and bugs in the shower. It was disgusting. Our toilet also clogged up three times. They said they fixed it, but it kept on happening. After a day or so, we had to use the public restrooms in the common areas, and there were signs near the toilets telling us not to put toilet paper in the toilet. I guess even toilet paper clogs up the toilets. I don't think it's too much to ask to be able to flush toilet paper down a toilet without it getting clogged up. The beach was not the nicest beach that you would expect in Cancun. The only time we went in the water was to use the resort's kayaks (which was nice, but there wasn't far you could go with the kayaks). The only times we swam was in the hotels pools. The food at the buffets was not good. I am not a picky eater, but after a day, the only thing that I was able to eat at the buffets was the plain rice. The rest was warmed over and flavorless.
6,0 Goed
Voordelen:: Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Nadelen:: Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8,0 Uitstekend
Voordelen:: The variety of restaurants : Careyes and the white box. Good breakfast.
Nadelen:: No quilts for the beds and it gets chilly at night.
8,8 Uitstekend
Voordelen:: The food was good
Nadelen:: The place was very 70s looking
5,0 Oké
Voordelen:: Liked the location but too many kids.
Nadelen:: Food was not good.
6,0 Goed
Voordelen:: All inclusive
Nadelen:: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6,0 Goed
Voordelen:: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Nadelen:: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
8,0 Uitstekend
Voordelen:: Cleanliness and friendly staff.
Nadelen:: Arranging excursions. Staff was incompetent and inconsistent with pricing.
8,0 Uitstekend
Voordelen:: Style. How it looked like.
Nadelen:: Food and beach. Beach is better in the open water which is on the other side
5,0 Oké
Voordelen:: Dat we zijn overgeplaatst naar Grand Oasis Cancun.
Nadelen:: De kamer had géén warm water, tv deed het niet, en in de badkamer stonk het naar een riool lucht. We zijn direct naar de receptie gegaan en hebben meteen een klacht ingedient. Zijn toen door gebrek aan andere kamers overgeplaatst naar Grand Oasis Cancun. Veel beter hotel met meer bars, restaurants, beter eten, mooier zwembad en strand. En kost nog minder ook. Daar in oasis cancun kwamen we er tot slot ook nog achter dat Palm een dubbele afschrijving had gedaan van de creditcard. Alles bij elkaar heeft ons dit heel veel stress en een dag aan tijd van onze dure vakantie gekost door alle bezoeken aan de receptie en service desks etz ets. Ik beveel Oasis palm niet aan.
10,0 Uitstekend
Voordelen:: Great resort for family with kids/teens. Great service/ staff.
Nadelen:: Need reservation for ala carte restaurant which filled up quickly. So need to get in line 30-45 mins before 4:00 pm.
5,0 Oké
Nadelen:: The food was terrible. Some staff nice. Some not so nice.
Paradisus Cancún - Cancún - Gebouw
5
8,5 Uitstekend (4.816 beoordelingen)
€ 327+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 15 minuten lopen van Playa Ballenas en Aquaworld. Ook Playa Delfines en Maya Cancun Museum liggen binnen 3 km afstand.
8,8 Uitstekend
Voordelen:: All inclusive is awesome - so many choices Staff went above and beyond to serve
Nadelen:: Property was dated but the staff have done a great job keeping it clean and comfortable Strange when we arrived to the room it wasn’t cleaned and there was a mess from the previous people but cleaned up very quickly after we arrived late at night
9,6 Uitstekend
Voordelen:: The location, breath taking beach, facilities cleanliness, how huge the place is! The aquaworld company who is at the hotel also & has AMAZING activities to try and enjoy. Also, I liked how the staff was friendly and available 24/7, esp CHRISTIAN at concierge desk who was like a friend honestly and he helped us with everything! Lastly, there is an awesome thing called hospitality room -you need to pre reserve it- which you can use post check out as you dont have a room to change or shower! P.s: go to isla mujeras island and coco bongo club at night - they are A MUST!!
Nadelen:: The red lounge was a disappointment as it was empty with few drunk people in it. Go party OUTSIDE! The hotel is so huge & good in total, but the rooms look old and need renovation. I liked every thing about all inclusive free drinks free food 24/7 BUT for some restaurants you need to reserve them in advance and there are couple of them which were for the gold package only. There were though around 6-8 restaurants as I remember but honestly the food was suboptimal & not delicious! My recommendations are Malva restaurant which is an international open buffet cuisine and Blueagava which is a Mexican food rest. So for the others they need massive menu & taste renovation. Also, I didn’t like how pricey was the cubicle beds at the beach for around 190$ US dollars taking into consideration that we paid for all inclusive and this is too pricey to be honest! Although there were some free beach beds on the basis of first come first serve which are always full & taken!
7,7 Goed
Nadelen:: They closed 3 restaurants and meal planning was difficult to say the least.
8,0 Uitstekend
Voordelen:: Relaxed environment
Nadelen:: the Service and variety of foods
10,0 Uitstekend
Voordelen:: Service and food was amazing!
Nadelen:: Maybe the check in time can be shorter
8,0 Uitstekend
Voordelen:: Staff Cleanness Pool Gym Food could be better
Nadelen:: Music was way too loud at the beach resort
7,0 Goed
Voordelen:: Good beach and food.
Nadelen:: Bad air condition. I had to pay twice at checkin, because the card which i paid with few months ago didnt exist any more.
9,6 Uitstekend
Voordelen:: Atmosphere, great location & Friendly staff
Nadelen:: Would like it heated indoor pool or Jacuzzi for cold night. Food need to be warmer/hotter. Everything was lukewarm at best.
10,0 Uitstekend
Voordelen:: We loved everything about this hotel, unlucky for us we only got to enjoy the hotel for 1 night out of the 3 we had booked due to a unexpected hospital stay but we managed to squeeze in a little of everything in the 24 hours we had to enjoy it!
8,3 Uitstekend
Voordelen:: The food was great. The food help was great. The pool side help at royal service were great.
Nadelen:: The smells. Lots of sewer smells and sour smells. Our butler was terrible. Never would confirm anything and didn’t make sure we were doing good or checking in. She really dropped the ball. If we didn’t push, it wouldn’t get done.
8,0 Uitstekend
Voordelen:: The choice of restaurants in that hotel was just amazing. Clean and organised rooms. Comfortable beds
Nadelen:: Staff was sometimes not available as we would have wished. Cheching in and out was quite a long procedure
8,3 Uitstekend
Voordelen:: I like the location it was definitely in the right part of the beach! The restaurants where on point!
Nadelen:: If you are not traveling with family maybe its not the right choice for you, there are too many kids. The rooms are getting a little too old and the covers where not soft.
Ibis Cancun Centro - Cancún - Gebouw
6
8,0 Uitstekend (6.244 beoordelingen)
€ 55+
Overzicht Beoordelingen
Het ibis Cancun Centro hotel ligt in het grootste financiële district van de stad, op een steenworp afstand van winkelcentrum Las Américas, op 15 minuten van de luchthaven en op 5 minuten van het kristalheldere water van Cancún. Het hotel beschikt over 19 0 moderne, comfortabele kamers, een ibis Kitchen Lounge restaurant en een 24 uurs snackservice. Gratis WiFi en een eigen parkeerplaats. Het hotel is 100% rookvrij en toegankelijk voor mindervaliden
7,0 Goed
Voordelen:: Price, location.
Nadelen:: Very small and outdated room
8,0 Uitstekend
Voordelen:: Good price, nice and clean (note, they clean more thoroughly when you're present). Convenient location with shops downstairs and a nice big mall just across the road. Good WiFi connection. The breakfast was not bad, with some variety each day. There is a mini-fridge provided - if you book a "room with a view" (which costs a bit extra, of course). There is a hairdryer in the bathroom and a communal ironing facility on each floor. Staff are friendly and helpful.
Nadelen:: The TV only had one English-language channel, CNN (which I've renamed CCN, for the Climate Crisis Network). There is no kettle provided, so bring your own. No facial tissues, coffee, tea or water (except for one small bottle on arrival) is provided (but you can buy them downstairs and you'd pay more for your room at other places that do provide these goodies). The min-fridge (only available in the "rooms with a view") is really just a Peltier cooler, so pretty ineffective (the hotel saved about 100 USD by not buying a real fridge, but they pay for it in the long run with higher electricity costs).
7,0 Goed
Voordelen:: Lovely view from our room
Nadelen:: Place seemed a little run down
8,0 Uitstekend
Voordelen:: Clean Rooms, quiet, friendly helpful staff and fresh breakfast buffet! We got a lot of advices from the personnel. Theres a supermarket right next to the hotel. To the beaches and city center we had to take the bus but it was very quick, easy and cheap.
Nadelen:: There was no airport shuttle offered by the hotel, but we were fine taking the bus.
4,0 Oké
Voordelen:: Most horrible checking in experience.
Nadelen:: Check in process
10,0 Uitstekend
Voordelen:: Every thing was as expected.
Nadelen:: no
7,5 Goed
Voordelen:: gemakkelijk te bereiken. gemakkelijke locatie vanaf de luchthaven om snel weer te vertrekken. nette kamers
5,0 Oké
Voordelen:: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Nadelen:: Very basic furnishings, small rooms. Pricy rates
4,0 Oké
Voordelen:: THE STAFF WAS NICE AND HELPFUL. THEY ALSO SPOKE ENGLISH WHICH IS A PLUS. THE RESTAURANTS NEARBY WERE GREAT. A MONEY EXCHANGE WAS A 5 TO 7 MINUTE WALK AWAY. THE ADJOINING SUPERMARKET WAS CONVENIENT.
Nadelen:: THEY DIDN'T ACCEPT $US DOLLARS WHICH WAS EXTREMELY INCONVENIENT!!! ONE OF MY RESERVATIONS WAS CANCELLED AND I STILL DON'T KNOW WHY. WE HAD TO WAIT OVER AN HOUR TO GET ANOTHER ROOM. THANKFULLY ANOTHER ROOM WAS AVAILABLE.
10,0 Uitstekend
Nadelen:: Ibis Cancun is centrally located and easily accessible to super market, Hotel Zone, Buses, Shuttle and with the economical tariff. The Hotel has a restaurant and the Travel Desk. The staff are courtous. Enjoyed the three day stay.
8,0 Uitstekend
Nadelen:: The kitchen lounge and supermarket next door closed at 10pm. Would be nice if the kitchen would extend their hours.
7,0 Goed
Nadelen:: Hoge belasting. Prijs aan de hoge kant.
Omni Cancun Hotel & Villas - Cancún - Gebouw
7
8,7 Uitstekend (3.438 beoordelingen)
€ 416+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 3 km afstand van Aquaworld en Las Ruinas del Rey.
9,6 Uitstekend
Voordelen:: Stunning beach! Great bars on the beach! They arranged a Mexican themed night, with amazing food and a show! What a nice way to end our holidays here! Omni has an amazing breakfast selection, from fruits to pancakes. Would highly recommend this hotel.
Nadelen:: The spa treatments are really expensive. These aren't even compatible to European prices which are already high.
6,0 Goed
Voordelen:: One of the pools overlooked the ocean, and the views were incredible. The Pina Grill had delicious food and really friendly staff. The resort was clean.
Nadelen:: Staff were hit or miss - either super pushy and not helpful or extraordinarily helpful. The reservation system for dinner is horrible, and there often were not options available, even though we attempted to book as soon as the system opened up. There was a super hard sell for the time shares, and a good portion of the resort wasn't available (pool, bar, name brand alcohol, menu items) unless you had purchased a time share.
10,0 Uitstekend
Voordelen:: Everything
Nadelen:: N/A
9,0 Uitstekend
Voordelen:: Anytime you had a question or problem they quickly fixed it or answered it
Nadelen:: Throughout the lobby areas they have an aroma therapy system going that smells awful and was bothersome to a lot of people. You never know when someone may be allergic!!!!
8,0 Uitstekend
Voordelen:: Your employees are exceptional. Pay them more.
Nadelen:: The sales tactic. I don't like being bombarded the minute I arrive at me destination.
10,0 Uitstekend
Voordelen:: We love the Omni! Great service and the food is always delicious!!
Nadelen:: Nothing! Everything was perfect!
9,0 Uitstekend
Voordelen:: Our 3rd Christmas here, hoping for 4 next year! Resort is spacious but easy to navigate. Staff exceptional- Sergio at front desk, Cinthia , hostess at buffet, Carlos the waiter, Beatriz waitress on the beach- to name a few!!!Salad bar at La Vista- exceptional
Nadelen:: Pillow size- too huge, but they did find me a thinner one! Pina Colada for dinner was disappointing- salad bar needs improving- much better last year.
9,0 Uitstekend
Voordelen:: Our stay at the Omni was fabulous! I can not say enough about the amazing staff!! The entertainment staff does a great job around the pool, on the beach and in the evenings! The Buffett restaurant always had a different variety of food and was very good. The staff, especially Ovilmer, at the La Paloma restaurant was so friendly and accommodating. We stayed in a villa that was nice and clean but was a little dated. We will try a room in the hotel next time. One day we rented a cabana on the beach, Beatrice was our waitress for the day, amazing! The beach is beautiful! We had a wonderful vacation at the Omni and will be back!!!!
10,0 Uitstekend
Voordelen:: The food was delicious and the entire staff very friendly and eager to help you
Nadelen:: Our in room bar-refrigerator didn’t keep beverages cold
6,0 Goed
Voordelen:: buffet
Nadelen:: wifi too poor
8,0 Uitstekend
Voordelen:: The pools, the restaurant choices.
Nadelen:: Things are a bit dated. Rooms are a little old
10,0 Uitstekend
Voordelen:: From the moment we arrived to the omni the staff was excellent and helped us with everything. They went out of their way to make sure we were taken care of. The room was amazing, the view was amazing. The hotel was very clean. The entertainment was fun in the evening. The beach was clean and big. The food was excellent for an all inclusive...the sushi was excellent. Best vacation...we will definitely be back many more times.
Overzicht Beoordelingen
Deze accommodatie in Playa Mujeres ligt aan het strand, naast een golfbaan en binnen 2 km afstand van Veerhaven van Punta Sam en Playa Mujeres. Ook Golfclub Playa Mujeres en Archeologische site El Meco liggen binnen 5 km afstand.
10,0 Uitstekend
Voordelen:: beautiful landscaping and junior suites. the staff are very professional and attentive. Access to the white sand beach was easy and service such as towels, drinks and beach lounge chairs were plentiful Band entertainment at the large outdoor bar good
Nadelen:: Entertainmnent presented nightly in the theater setting was marred by strobe lighting, large background screens and too much repetitive acts stressing strength acrobatics only. Found the microphone level too loud. After three shows we stopped attending.
4,0 Oké
Voordelen:: Good service
Nadelen:: Terrible Mosquito
10,0 Uitstekend
Voordelen:: Our room and how close the beach was from the pool.
10,0 Uitstekend
Voordelen:: The service was amazing. Everyone was so friendly. There are a lot of restaurant choices and the food was good. The hotel is large but very spread out making it feel more intimate.
Nadelen:: There is no privacy in the bathroom.
10,0 Uitstekend
Voordelen:: The rooms are amazing. The grounds are beautiful. Many restaurants to choose from. Good food. Very clean!! Stylish. Wonderful staff. We loved our concierge Ignacio. Amazing! Luxury and romance. Perfect for couples!
Nadelen:: The spa could be a bit better.
10,0 Uitstekend
Voordelen:: Gorgeous resort, facilities were absolutely beautiful; the staff was friendly and the level of service was amazing. If you want to be pampered this is the place. The food was very good and our favorite was Chez Isabelle.
Nadelen:: Really nothing
10,0 Uitstekend
Voordelen:: The resort was exceptional both in decor/amenities and staff!
10,0 Uitstekend
Voordelen:: The spa, restaurants, activities, room, staff, location, and cleanliness!
Nadelen:: No, everything was perfect!
10,0 Uitstekend
Voordelen:: What stood out to us above the amazing room, grounds, amenities, and food was how attentive and caring the staff was to us. Everyone from every level of staff treated us like family. Hotel employee was amazing as the Beach Concierge.
10,0 Uitstekend
Voordelen:: The variety of activities, food and drink. Staff was phenomenal.
10,0 Uitstekend
Voordelen:: Friendly staff, great facility and service.
Nadelen:: No
10,0 Uitstekend
Nadelen:: Only thing I do not like is the WiFi is extremely slow!
Live Aqua Beach Resort Cancun - Cancún - Gebouw
9
9,2 Uitstekend (3.195 beoordelingen)
€ 531+
Overzicht Beoordelingen
Dit hotel in Zona Hotelera ligt aan het strand, vlak bij Museo Sensorial del Tequila en Acuario Interactivo. Ook Winkelcentrum La Isla en Aquaworld liggen binnen 3 km afstand.
10,0 Uitstekend
Voordelen:: Prachtig pand, heerlijk eten, uitstekende locatie. Zeer aan te bevelen!
Nadelen:: Personeel is opdringerig om up-sell andere producten
10,0 Uitstekend
Voordelen:: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Nadelen:: that I couldn't stay longer
10,0 Uitstekend
Voordelen:: The genuine friendliness of all the staff. Very clean facilities.
Nadelen:: Didn’t like the vacation club being somewhat intrusive to our time.
10,0 Uitstekend
Voordelen:: The variety of restaurants, the staff, the quality of the food, the beach, everything!
Nadelen:: Nothing!
10,0 Uitstekend
Voordelen:: The hotel had a fresh clean feel, friendly staff and great food and amenities
Nadelen:: I wish the hotel could’ve accommodated our group of friends and been closers together, because the elevators were sometime slow
9,0 Uitstekend
Voordelen:: Food was good, some places even great... Rooms were very comfortable, service was great
Nadelen:: Felt like they were constantly trying to sell you something, additional things you can buy
7,0 Goed
Voordelen:: The food was amazing
Nadelen:: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.
9,0 Uitstekend
Voordelen:: The resort is very beautiful (especially inside). I had the King ocean front view room which was big, clean and with an amazing comfortable bed. The staff is always friendly, smiling and helpful. "Italian" restaurant is not very authentic but has potential. Azur restaurant is the best in food and service. The beach is clean and there are kind of beach beds where you can stay. SPA is also very nice. I'd love to come back.
Nadelen:: At our arrival we were offered a fast tour of the facilities and we were told that attending a 90 minutes presentation the day after we were receiving a discount on couple massage and on trips to Isla Mujeres. We were told that the presentation was about other parts of the hotel (master suite etc) so we accepted. The day of the presentation instead we were spending 2 and half hours with people that asked personal questions and tried to convince us to subscribe a membership for travels whose cost is over 30.000$ to be paid in 40 years! When we refused they proposed us a second offer for the cost of 12.000$ for discount on travels and flight tickets which we also refused. They kept going with a third offer of 2600$ for 10 days in one of their resort at next trip. I didn't like that this was not told clearly before. It was like a surprise and it lasted more than expected. Personally I have nothing against the membership and maybe I could have accepted the third offer if they were clear since the beginning. Also you have to decide immediately about every offer (you don't get even 1 day to think about) which is detrimental for them because people are not prone to sign a contract for several thousands of dollars straight away. Last but not least, when they saw that we didn't accept the offer they just offered the coupon on the couple massage and they said the trip discount was not offered anymore......I booked with another travel agency but this is unprofessional for such a beautiful place. I would suggest Live Aqua to not do this anymore. If you want to talk about membership say it from the beginning so that not you neither the guest waste their time. That is the reason why I am not giving 10 to this review.
10,0 Uitstekend
Voordelen:: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.
Nadelen:: The elevators
10,0 Uitstekend
Voordelen:: Well, it’s a perfect finale for our honeymoon. The best beach in Mexico, perfect pool with all included food and drinks. 2-3 days it enough and not need to take swuita any special room, anyway you all the time at the pool.
Nadelen:: The staff really tried, but I didn’t have enough vegan dishes
9,6 Uitstekend
Voordelen:: I love that there is no problem getting a good spot by the pool and the have lots of beach beds!
Nadelen:: When we checked in they told us there were no ocean front rooms even though that is what we reserved. They moved us to the proper room the next day at least.
5,4 Oké
Voordelen:: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Nadelen:: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Crown Paradise Club Cancun - Cancún - Gebouw
10
8,5 Uitstekend (4.250 beoordelingen)
€ 217+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 10 minuten lopen van Playa Delfines en Las Ruinas del Rey. Ook Aquaworld en Maya Cancun Museum liggen binnen 5 km afstand.
10,0 Uitstekend
Voordelen:: Prijs Oceanfront Schoon All-inclusive (drankjes en alcohol) Vriendelijk
Nadelen:: Niets
10,0 Uitstekend
Voordelen:: Absolutely gorgeous view!!!! The staff are so nice and they really hard!!!
Nadelen:: The beach was a little dirty
9,0 Uitstekend
Voordelen:: Loved the open feeling and total relaxation that you felt, the staff was friendly, tho a lot of them did not speak english and that was a little awkward, but not enough to cause problems and the food and drink was great
Nadelen:: The swimming pools closed way too early (5-6pm) Coffee was not in rooms, tho a coffee pot was, had to get dressed and go downstairs if you forgot to have it brought to you by the front desk. The room I was in had a good leak in the bathroom ceiling
10,0 Uitstekend
Voordelen:: Crown Paradise Club was the perfect resort for my young family that included two small children. Tons of stuff to do for everyone, whether they be adults or children. The reviews I read said the decor was outdated but they must’ve renovated because our rooms were contemporary, very clean, and really nice. The food was top notch and the service was excellent. I look forward to coming back with my family again!
7,9 Goed
Voordelen:: My room was incredible. Staff was friendly and welcoming.
Nadelen:: WiFi was very poor. I only got connected to the WiFi when I was in the main lobby. I had a great room and access to a private lounge area for breakfast and snacks and beverages but the WiFi sucks
8,8 Uitstekend
Voordelen:: A lot of activities Show is good
Nadelen:: Menu not change. So if you stay longer, everything becomes boring here.
10,0 Uitstekend
Voordelen:: Great service and the food was good. Roger was a great bartender at the adult pool.
Nadelen:: The adult pool closed a little to early
9,0 Uitstekend
Voordelen:: Loved the activities for the kids!
Nadelen:: The food in the buffet was not so good at all... The restaurants yes were good but they didn’t offer breakfast nor lunch and the buffet wasn’t nice.
7,0 Goed
Voordelen:: The service waiter and waitress are very nice, and well taken care of. I give a 10.
Nadelen:: I had paid extra for crown club room, but when I got there they're trying to give us a standard room. Until we had to gave them proof of what we had paid for it.
5,7 Oké
Voordelen:: Food was ok. The French restaurant was very good. Their onion soup was superb.
Nadelen:: For a resort that advertises that gratuities and taxes are included in the price the staff seem to only want to serve you if they know you would give tip. Very rude reception staff. They were very unapologetic when we were complaining about dangerous paint fumes seeping in from the lower room. My spouse felt dizzy and almost fainted after a few seconds in the room. The reception staff had an annoyed face and replied “so what do you want us to do”
7,0 Goed
Voordelen:: We liked the location of the resort and the entertainment team with the activities they are doing,live music in the lobby .We enjoyed the view from our room. Many pools and recreation areas ,shops, places to have a snack or a drink.
Nadelen:: Cleanless in the restaurant and toilets, plastic flowers/ plants for decor, not enough staff at the concierge to sort out quickley client's issues, just details not being considered like you would expect for a5☆ resort.
3,0 Matig
Voordelen:: Drinks were decent.
Nadelen:: The food buffet was horrible. Limited hot food options that were bland. Rooms and facilities are old and run down.
2,5 Matig
Voordelen:: Food and bath were good
Nadelen:: There was a leak in my room, my fiancé fall on the floor because of the leak, nobody showed us around, and we missed some points of the resort, the windows of the room were not sealed and you could listen the wind all night. Oh and the bed sheets were dirty on the first night.
Hard Rock Hotel Cancun - Cancún - Slaapkamer
11
9,0 Uitstekend (5.144 beoordelingen)
€ 446+
Overzicht Beoordelingen
Dit hotel in Zona Hotelera ligt aan het strand, binnen 3 km afstand van Aquaworld, Acuario Interactivo en Winkelcentrum La Isla. Ook Playa Delfines en Las Ruinas del Rey liggen binnen 5 km afstand.
9,0 Uitstekend
Voordelen:: Staff was always helpful and very polite Very clean
Nadelen:: Food could have been better.
7,0 Goed
Voordelen:: The restaurants from the hotel are good (considering HR standard), the service was also in general good with very friendly people at the bar/restaurants. The beach is beautiful but had a red flag all long the week and somedays with few seaweed in the water.
Nadelen:: The whole I had someone from HR commercial dpt following me in the hotel trying to convince to attend a breakfast with their team. They are well located just in front of the lifts so they kind of control all your steps. Awful experience which I didn´t have at Punta Cana HR, maybe because the Cancun one is much smaller. Another problem is that I could only open the sun umbrella in 2 out of 7 days during my stay. The official explanation is due to the wind which, to be honest, doesn´t make any sense considering the wind level at the week and that there are thousands of ways to avoid this problem.
6,7 Goed
Voordelen:: Big pool, good location, very friendly staff.
Nadelen:: Food and beverages. Not a lot of options, the restaurants are not good at all, drinks at the pool bars go from horrible to ok and, the food at the pool area is nasty.
9,2 Uitstekend
Voordelen:: Great atmosphere, staff were amazing. Party, party, party.
Nadelen:: Rock spa, need to get staff that want to deal with the public.
10,0 Uitstekend
Voordelen:: The staff, the hotel and the view
8,8 Uitstekend
Voordelen:: The Hard Rock Hotel is unapologetically a flip of another hotel property which HRH completed in 2012. The location is amazing giving guests easy access to all Cancun has to offer within minutes by cab or bus. The beach and water is spectacular and probably what made the remodel attractive. The food is excellent in all restaurants, & we found the buffet quality to be on par with most sit down restaurants. There are shops and bars on property, a well equipped fitness center including hoops & tennis courts. The outdoor amphitheater is a very cool touch and has events nightly. We caught the Queen tribute show and the band was really exceptional. The grounds are clean, compact and very well maintained. The infinity pool transitions visually perfect with the beach view. The best part of the hotel by far is the staff top to bottom. We were consistently engaged by staff at all levels in a polite, respectful and service oriented fashion. It was clear that this team understands and appreciates what business they are in. Well done HRH!
Nadelen:: There are some things that didn’t work for us at the Hard Rock Hotel. We were on the 3rd floor /Royal level. The room had an electrical issue and an electrician fixed the problem in 24 hours. No concessions were made. The lighting is ceiling zoned spot lights. We could never find a comfortable pattern as the lights were harsh yet not quite positioned right to apply makeup over the bathroom sinks. There is a guitar lesson TV channel & you can order a guitar & amp for the room. Unfortunately, the inventory isn’t big enough and we were never able to get one. Studio time is also limited & we were also unable to find time in 3 days. One of the most bizarre annoyances was The Rock Shop. It had a great selection of HRH merch but only small or XL sizes for nearly every item! We bought nothing. As an all inclusive, HRH can’t find a better way for guests to make dinner reservations than to force guests to stand in a reservation request line every day for 30-45 minutes. Surely there’s a better system. Finally, either it was the crowd or the brand, but we were constantly surrounded by smokers by the pool or on the beach. There’s a very liberal smoker policy or it isn’t well enforced, not sure. However, for the most part, if we mentioned something, smokers usually moved with apology.
10,0 Uitstekend
Voordelen:: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.
10,0 Uitstekend
Voordelen:: All the amenities and the staff has been extremely friendly.
Nadelen:: Could be a tad cleaner.
10,0 Uitstekend
Voordelen:: I love the activities.... always full of lines up activities! The food was great and variety of choices.
Nadelen:: I just do t like that some representatives in the lobby were after the guests to offer memberships. Could be misleading because they initially make a intro of helping you with reservations of amenities but end up with offers.
4,8 Oké
Voordelen:: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Nadelen:: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.
10,0 Uitstekend
Nadelen:: Had a problem with our room and the front desk clerk was unhelpful and rude. Everyone else was great
9,0 Uitstekend
Voordelen:: The hotel’s staff was very friendly and accommodating. Dining options were amazing and the service was top notch. I loved being able to lounge beach side and have a waitress come by and take my drink order.
Nadelen:: Definitely a party hotel. I paid to upgrade my room when I arrived for an ocean view, could hear people partying at all hours of the night. Do not recommend if you are looking for a strictly relaxing vacation. There are mosquitos on the property.
Emporio Cancun - Cancún - Gebouw
12
8,4 Uitstekend (4.417 beoordelingen)
€ 145+
Overzicht Beoordelingen
Met een verblijf bij Emporio Cancun in Cancún, in de buurt Zona Hotelera, bevind je je op 3 min. lopen van Maya Cancun Museum en op 5 min. rijden van Las Ruinas del Rey. Enkele van de voorzieningen zijn een stomerij/wasserijservice, een 24-uurs receptie en een bagageopslagruimte. Plan je een evenement in Cancún? Kies voor dit resort met 770 vierkante meter aan evenementenruimte, waaronder een conferentieruimte.
9,7 Uitstekend
Voordelen:: Het resort en het personeel waren geweldig. Schone kamers.
Nadelen:: Niets
9,0 Uitstekend
Voordelen:: Pool is great & a big offer of activities.
Nadelen:: Far away from the center of Cancun
7,1 Goed
Voordelen:: Staff they are friendly
Nadelen:: Bed sheets and towels doesn’t smell good
4,0 Oké
Nadelen:: Old dated rooms (but clean) on the older side and construction workers will be here for another 4 months. They did eventually upgrade us to a better room away from workers anf we appreciated that. A lot of steps - as is the case with a LOT OF Mex hotels
5,0 Oké
Voordelen:: Het personeel was vriendelijk
Nadelen:: Je krijgt pijn in je rug van het bed. Prijs is veeel te hoog voor wat je krijgt. Sanitair is oud en kapot! Kitnaden zijn rot of vergaan. Douchematje vallen van ellende de gaten in. Muziek staat overdag super hard bij het zwembad. Lucky us zat ons raam aan het zwembad, not! Geen aanrader!
8,0 Uitstekend
Voordelen:: Food and staff were great
Nadelen:: Only two English speaking Television stations were CNN and FNC. No regular American television stations. They really cater to the Spanish speaking people. Not sure we would stay again just because of the situation.
6,0 Goed
Voordelen:: View from room was beautiful. Room was nice. Beach beautiful.
Nadelen:: Food was nasty and I wish they had options for English channels on television. Also, a/c didn’t work very well.
9,0 Uitstekend
Voordelen:: The hotel was more then what I expected. The staff was super friendly and on top of everything , catering to all of our needs. The security made me feel very safe , everything was secure. The beach was a skip and a hop from my room with complimentary drinks.
Nadelen:: I didn’t like that I had to leave.
8,0 Uitstekend
Voordelen:: The staff was great and very halpful, the room was new, clean and comfort and the pool/ private beach were beautiful.
Nadelen:: The food was not that good, there were no diversed dishes for vegeterians and vegans. I suggest to add dishes with protein for vegans, like fish, cheese, beans etc (especially in the noon and evening meals). The Wifi is not working in the dinning room and in some places in the hotel the signal is very low.
10,0 Uitstekend
Voordelen:: Very friendly and polite employees.
8,0 Uitstekend
Nadelen:: The room i was given allegedly had ocean view, but the only view was to the new construction.
10,0 Uitstekend
Voordelen:: Location and staff
Nadelen:: I wish it was posted that there was major construction going on...loud banging all day long and long trips for beach access
7,0 Goed
Voordelen:: Good pool, pool bar, beachfront
Nadelen:: AC wasn’t fixed even though we asked multiple times

Beste kamers in Cancún

Sun Palace - Cancún - Gebouw
1
9,2 Uitstekend (903 beoordelingen)
€ 421+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, binnen 2 km afstand van Museo Subacuático de Arte - Punta Nizuc, Las Ruinas del Rey en Playa Delfines. Ook Aquaworld en Maya Cancun Museum liggen binnen 5 km afstand.
9,2 Uitstekend
Voordelen:: All the restaurant staff, bar staff, entertainment staff, and cleaning staff were amazing. The rooms were beautiful, the food and drinks were excellent.
Nadelen:: The front desk staff was very slow and rude most of the time. The checkin experience was disappointing even compared to less expensive hotel.
9,2 Uitstekend
Voordelen:: This was the case that second experience was much better than the first. The hotel applied incredible improvements as compared to the last year regarding quality of food, attention and of conditions of the room. The staff remembered me from the last year, which appeared to be quite pleasant. The food here is exquisite, high quality, for example the seafood grill or sweets or waffles! And you do not have to worry as it is a truly all inclusive hotel, I was not put under stress in any of the cases. They let me attend lunch after my check-out, which was such a pleasant surprise. I was staying at ocean view room on the 8th floor and it was totally enjoyable! The service got much friendlier even though still not pushing or distractive. There are many options for different types of leisure. I totally liked my stay here and will try to return as soon as there is opportunity. And it is SOOOO GREAT it is adult only! It was so great the staff was not trying to bother me in the morning this time.
Nadelen:: Well... it is a kind of force majeure, but 4 out of 6 days of my stay there was seagrass very close to the beach and the sea was not that pleasant to swim in, a lot of seagrass was on the beach as well. The ones who are ok with amazing swimming pools at Sun Palace did not feel the difference, but for me the sea is important and it was a bit of a disappointment. But what can you do with the mother nature in such circumstances? So it is more about my personal disappointment than about disadvantages of the hotel. Also, early in the morning one day the staff was doing something in the corridor and it was heard from the room, it was at about 7 a.m. Not that much kind of a bother, but still. Probably, some soundproof could be added to the rooms.
10,0 Uitstekend
Voordelen:: Friendly staff Spacious room Great entertainment Excellent service Beach cleanliness
Nadelen:: Add transportation to airport
7,5 Goed
Voordelen:: Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.
10,0 Uitstekend
Voordelen:: The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.
Nadelen:: Only the VIP section of the beach had sun after 3pm.
10,0 Uitstekend
Voordelen:: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Nadelen:: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
9,6 Uitstekend
Voordelen:: Martin Cano went beyond our expectation the food at this resort is way above other hotels the service is over the top you will never be without food or a drink
Nadelen:: Its not a tropical resort but if you want good service a top of the line room and great food then this is for you
10,0 Uitstekend
Voordelen:: Best all inclusive resort we have stayed at. The hotel was always clean, the food was great and the service was excellent. This is an adults/couples only resort which was nice. It is also a smaller hotel so it keeps an intimate setting.
10,0 Uitstekend
Voordelen:: Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff
Nadelen:: There wasn’t anything not to like
10,0 Uitstekend
Voordelen:: It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!
10,0 Uitstekend
Voordelen:: The staff goes out of thier way to accomdate your every need. They were the friendliness most accomidating people we have ever experienced.their attitudes abour rheir jobs are fantastic. I've never experienced people who were so passonate about their work to fufill our desires. We will definately return, again and again. Our stay at sun palace exceeded our expectations. Mr/Mrs Henry Alford.
10,0 Uitstekend
Voordelen:: The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.
Nadelen:: My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...
Nizuc Resort and Spa - Cancún - Slaapkamer
2
9,4 Uitstekend (2.019 beoordelingen)
€ 604+
Overzicht Beoordelingen
Met een verblijf bij Nizuc Resort and Spa in Cancún, in de buurt Zona Hotelera, bevind je je op 5 min. rijden van Playa Delfines en Las Ruinas del Rey. Enkele van de voorzieningen zijn een businesscentrum, een limousine- of autoservice en een snelle incheckservice. Plan je een evenement in Cancún? Kies voor dit resort met 765 vierkante meter aan evenementenruimte, waaronder een conferentiecentrum. Je kunt tegen betaling gebruikmaken van een shuttleservice van/naar de luchthaven en ter plaatse heb je gratis parkeerplaatsen aangeboden.
10,0 Uitstekend
Voordelen:: Architecture
9,2 Uitstekend
Voordelen:: The hotel is beautiful
Nadelen:: The restaurants are extortionate
10,0 Uitstekend
Voordelen:: The design.
10,0 Uitstekend
Voordelen:: Pure luxury place. Expensive, but all paid money has a value. Extremely great staff everywhere. If you have a budget and you like privacy in your travels - I would suggest to go there. We stayed 4 days/5 night and it was perfect ( Christmas time). Pet friendly - which is a big PLUS for us. I would recommend this place for everyone to visit
Nadelen:: Spa is good but extremely expensive;) maybe you can lower prices little bit? ;)
8,8 Uitstekend
Voordelen:: Well designed, high end place , good restaurants and well located
Nadelen:: The beach
9,6 Uitstekend
Voordelen:: Prachtig ingericht hotel, pure klasse, prachtige villa’s met privé zwembad, mooie verlichting. Heel vriendelijk personeel.
Nadelen:: Geen opmerkingen
8,8 Uitstekend
Voordelen:: Very up to date beautiful hotel. No comments on that end. La Punta restaurant to die for!
Nadelen:: The only unpleasant part is the ocean on the family side is very mushy and up to your knees as long as u can go. Very unpleasant feeling to step. And the ocean on the adult side is all in seaweed with only little space to swim. Also hotel is super quiet. No music anywhere whatsoever that would be a good idea at least some lounge something.
10,0 Uitstekend
Voordelen:: Excellent stay — a hidden gem. Second time there, and it did not disappoint. Could not recommend it highly enough.
Nadelen:: I would struggle to find any reasons.
9,2 Uitstekend
Voordelen:: Property is just wonderful and service outstanding !!! We have been at hotel for 3x already and it is great for families or couples. Nice adult pool, beautiful pier where you can swim/snorkel, great food specially Italian, grill and breakfast. Rooms are spacious with nice terrace. Really stands out and from my view the best hotel I have been in Cancun. Definitely recommend. You will love it!
Nadelen:: Only complain was NYE 2020 party which was very costly but open air with no coverage or contingency plans...right after midnight started raining and ruining the party. For the price charged there should be a plan B.
10,0 Uitstekend
Voordelen:: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Nadelen:: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
10,0 Uitstekend
Voordelen:: The service
Nadelen:: A little pricey but worth it.
10,0 Uitstekend
Voordelen:: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Nadelen:: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
Grand City Hotel - Cancún - Zwembad
3
8,8 Uitstekend (384 beoordelingen)
€ 56+
Overzicht Beoordelingen
Met een verblijf bij Grand City Hotel bevind je je in het hart van Cancún, op een kwartiertje lopen van Markt 28 en Plaza Las Americas. Ter plaatse heb je gratis parkeerplaatsen.
10,0 Uitstekend
Voordelen:: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
8,3 Uitstekend
Voordelen:: Goed hotel, ruime kamer, schoon en hygiënisch.
Nadelen:: Personeel was onvriendelijk en service slecht.
7,7 Goed
Voordelen:: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Nadelen:: Had to be in your room for a/c to work,.(no cooling room for your return), small refrigerate didn't cool well. That's all, no bad deal. Beds are firm but I like that.
6,8 Goed
Voordelen:: Clean and simple. Good for what we needed.
Nadelen:: The "third bed" in the room turned out to be a couch that folded down. Ok, but not as expected.
7,5 Goed
Voordelen:: Receptionists were helpful and friendly.
Nadelen:: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.
4,8 Oké
Voordelen:: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair. Easy ground level free parking.
Nadelen:: Terrible check in. Dispute my confirmed reservation that I provided the check in staff made us wait. Not sure if he found the reservation. Terrible to have rock and roll till just after4:00AM!!!!!
5,0 Oké
Voordelen:: The room was huge, free coffee, 2 bottles of free water, 13 minute walk to Walmart, 3 minute walk to Burger King,The hotel is very well kept. Breakfast runs about $5. Will stay again. The hotel is very secure and I felt safe.
Nadelen:: The shower water flow could have been better.
9,6 Uitstekend
Voordelen:: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Nadelen:: Nothing. All was good.
10,0 Uitstekend
Nadelen:: Everything was awesome
7,9 Goed
Voordelen:: Large room, nice pool and cafe
Nadelen:: Main problem was nighttime noise from a nearby club. Live music from midnight until around 3am some nights.
Beoordelingen
10,0 Uitstekend
Voordelen:: Food, atmosphere, size and the spa were amazing!
Nadelen:: We couldn't think of anything - other than more information on the website about no need to worry about making dinner reservations, how to get a taxi/shuttle from airport, the fact that Hydrotherapy session takes the full hour...
9,1 Uitstekend
Voordelen:: Staff was very friendly and accommodating Landscaping beautiful.
Nadelen:: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Uitstekend
Voordelen:: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Nadelen:: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!

Beste hotels in Cancún dichtbij Cancun Conventie Centrum

Toon alles
Hyatt Ziva Cancun - Cancún - Slaapkamer
1
9,1 Uitstekend (5.706 beoordelingen)
€ 552+
Overzicht Beoordelingen
Deze accommodatie in Zona Hotelera ligt aan het strand, vlak bij Playa Gaviota Azul en Delphinus Dreams. Ook Strand van Forum en Playa Caracol liggen binnen 5 minuten lopen.
10,0 Uitstekend
Voordelen:: Het personeel, accommodatie, services en landschap zijn geweldig
9,4 Uitstekend
Voordelen:: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Nadelen:: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Uitstekend
Voordelen:: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Nadelen:: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Uitstekend
Voordelen:: Alles
Nadelen:: Sommige prijzen voor extra s
10,0 Uitstekend
Voordelen:: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
10,0 Uitstekend
Voordelen:: Amazing staff service
Nadelen:: Food.
9,1 Uitstekend
Voordelen:: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Nadelen:: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
10,0 Uitstekend
Voordelen:: The staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.
Nadelen:: Mixed drinks could have been better, but I’m not a big drinker so it was not a big deal.
10,0 Uitstekend
Voordelen:: The quality of the beach. It was clean spacious and tranquil.
Nadelen:: I asked factura thru email couples of times for weeks but have never received it.
10,0 Uitstekend
Voordelen:: This hotel is a reinvented version of all inclusive where both a traditional all inclusive guest and a silent loner will find his own place and feel comfortable. The food is just amazing as well as the beach (two options of two different types of sea), the gym, activity with dolphins and overall design of the place.
Nadelen:: Some of the personnel lacked formality. Loud parties were disturbing but were easy to escape. If you plan to lose the weight...it is the wrong place.
10,0 Uitstekend
Voordelen:: The staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location
Nadelen:: The only thing I didn't like is the difficulty contacting the hotel by phone. Its very difficult yo reach then from USA. The only real contact is by email
7,0 Goed
Voordelen:: Breakfast
Nadelen:: Noise from outside the room
Grand Fiesta Americana Coral Beach Cancun - Cancún - Gebouw
2
9,1 Uitstekend (3.809 beoordelingen)
€ 318+
Overzicht Beoordelingen
Grand Fiesta Americana Coral Beach Cancun ligt in Zona Hotelera, in Cancún, vlak bij Strand van Forum en Playa Caracol. Enkele van de voorzieningen zijn een businesscentrum, een snelle incheckservice en een snelle uitcheckservice. Vervoer naar de luchthaven is 24 uur lang tegen betaling beschikbaar en ter plaatse heb je een gratis valetparkeerservice.
10,0 Uitstekend
Voordelen:: Very clean property. The staff has excellent customer service!!!
Nadelen:: The pressure to attend a time share breakfast. Had no idea that was part of the property. Zero interest. Had to inform property 2 days in a row.
6,0 Goed
Voordelen:: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Nadelen:: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
9,6 Uitstekend
Voordelen:: Staff are truly amazing - pleasant, attentive, helpful. Resort is beautiful Pools are excellent Restaurants are great with several on site with various menus including one at poolside with nightly buffet
10,0 Uitstekend
Voordelen:: Location is steps from all the restaurants and nightlife in Cancun. Staff are season professionals waiting to assist you hand foot. The rooms are all Jr. Suites and are spacious floor plan that ever room in th ed hotel is design to unparallel ocean views.
Nadelen:: I love staying at Fiesta America Coral Beach. Only they could add a Jaccuzi where the pool is would help.
10,0 Uitstekend
Voordelen:: It has been a difficult time worldwide but they handled the pandemic well by keeping everything neat and tidy.
Nadelen:: The toilet in our room gave some problems.
10,0 Uitstekend
Voordelen:: Great location, incredible service everywhere you turned.
Nadelen:: Nothing
10,0 Uitstekend
Voordelen:: Everything
8,0 Uitstekend
Voordelen:: Our accommodations and the staff
Nadelen:: No
1,0 Slecht
Voordelen:: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Nadelen:: The wait for the check in was 20 min!! They weren't even busy!!! They were occupied with checking in a large group of flight attendants and pilot. Wish they had a separate person dealing with major groups. Also bedsheets were not cleaned properly.
10,0 Uitstekend
Voordelen:: The staff were amazing, the facilities great, it’s a massive resort. Very close by to the main town centre. Walking distance , plenty more place to eat. Every staff member from tip to bottom Are so nice and helpful
Nadelen:: Nothing at all , no faults at all
8,0 Uitstekend
Voordelen:: Location and pools
Nadelen:: Everything wasn't included. For a higher price but everything included would be great.
10,0 Uitstekend
Voordelen:: very professional staff
Nadelen:: nothing
Aloft Cancun - Cancún - Gebouw
3
8,5 Uitstekend (2.601 beoordelingen)
€ 109+
Overzicht Beoordelingen
Aloft Cancun ligt in Zona Hotelera, in Cancún, vlak bij Conferentiecentrum en op 3 min. lopen van Playa Caracol. Enkele van de voorzieningen zijn een snelle incheckservice, een snelle uitcheckservice en gratis kranten in de lobby. Plan je een evenement in Cancún? Kies voor dit hotel met 34 vierkante meter aan evenementenruimte, waaronder een vergaderruimte. Ter plaatse heb je een gratis valetparkeerservice.
10,0 Uitstekend
Voordelen:: Uitstekend personeel attenties
Nadelen:: Er is geen handdoeken voor strand.
9,7 Uitstekend
Nadelen:: Warm water was in en uit
4,0 Oké
Voordelen:: Locatie
Nadelen:: Waar moet ik beginnen
9,2 Uitstekend
Voordelen:: De locatie, midden op de plek waar alles te doen is. Fijne bedden, goede douche, prima service!
Nadelen:: De temperatuur van het zwembad, erg koud!
9,0 Uitstekend
Voordelen:: Convenient location.
Nadelen:: The drinks were pricey.
10,0 Uitstekend
Voordelen:: Great location!! Easy walking access to Coco Bongo and all of the great bars/clubs Cancun hotel district offers!
Nadelen:: No balcony...
9,0 Uitstekend
Voordelen:: Iocation was perfect
Nadelen:: No
1,0 Slecht
Nadelen:: Location is good, but the others are so unsatisfying
10,0 Uitstekend
Voordelen:: Bed comfortable, room clean, hotel staff friendly and helpful
Nadelen:: If the hotel had a beach
3,0 Matig
Voordelen:: Location...
Nadelen:: Service wasnt the best compare to other places, room for 4 and they just put two towells. They charge us extra for staying longer. Not very freindly staff.
8,0 Uitstekend
Voordelen:: Great breakfast, great location
Nadelen:: The rooms don’t look like they did online
9,2 Uitstekend
Voordelen:: De ligging is goed. Mooie kamers.
Nadelen:: Dat de medewerkers in het restaurant vragen om tip.
8,0 Uitstekend
Voordelen:: Good location easy to walk to nearby activities
Nadelen:: Rooms need repainting
5,8 Oké
Nadelen:: Bathrooms are not so clean, specifically the showers.
5,0 Oké
Voordelen:: I liked that they had complimentary valet and that they let us check in 2 hours before check-in time.
Nadelen:: Not clean. The shower was gross. Water head was sensitive. Lighting was horrible except for bathroom. Called guest services to ask if they had room service, they ask what room I'm in, then proceeds to say no and rudely hangs up. WOW.
Krystal Cancun - Cancún - Slaapkamer
4
7,9 Goed (7.063 beoordelingen)
€ 158+
Overzicht Beoordelingen
Met een verblijf bij Krystal Cancun in Cancún, in de buurt Zona Hotelera, bevind je je op slechts 5 min. rijden van Acuario Interactivo en Winkelcentrum La Isla. Enkele van de voorzieningen zijn een businesscentrum, gratis kranten in de lobby en een stomerij/wasserijservice. Dit resort beschikt over 5 vergaderruimtes. Ter plaatse heb je een gratis valetparkeerservice.
8,0 Uitstekend
Nadelen:: Handdoeken niet vervangen soms
10,0 Uitstekend
Nadelen:: Lawaai van clubs
2,0 Matig
Voordelen:: Niets is een echte puinhoop
Nadelen:: Alles. Dit ontploffen zo vlug mogelijk dumpen
4,0 Oké
Voordelen:: Good beach
Nadelen:: Old room, very loud A/C. Bed wasn’t washed , dirty sheets. Staff didn’t give all the necessary info.
7,0 Goed
Voordelen:: Location is very good
Nadelen:: AirCon didn't work very well
6,0 Goed
Voordelen:: Its beach
Nadelen:: Rooms are old and wet!
9,0 Uitstekend
Voordelen:: I got a room with sea view and it was worth the price difference. the view was amazing and being able to listen to the ocean all night is priceless. facilities are great (huge pool, jacuzzi, deck chairs, bar). great price for a hotel by the beach. after you check out you are allowed to use facilities for the whole day at no extra charge, which was great.
Nadelen:: bathroom looked old and didn't have nice ventilation. buffet breakfast had a LOT of options but the quality of the food was not great. the green juice was very bad. scrambled eggs had meat and I'm vegetarian (you can ask for eggs to be cooked for you at the moment however you choose but there's a line).
6,0 Goed
Voordelen:: Breakfast only
Nadelen:: Lunch snd dinner was horrible
9,0 Uitstekend
Voordelen:: Location
Nadelen:: I have requested 2 double bed and late check-in as ours flight was late by the time we get to hotel been given only last king size room with ocean view. But if we want we could move next day so it mean we have to pack our luggage again in the morning. We already book tour to pick up 6am next day so we have to get extra time to be ready. In room has coffee machine but if you want coffee you need to pay, not so good Couse we stay 3 days should get refills everyday. No hair tower neither
5,0 Oké
Voordelen:: Best part, view, ocean, food service staff and pool food service staff
Nadelen:: Hotel is next to party central. Bass was very loud, especially on the 8th floor. A/C worked, never below 24° C, hot water was out 2days... Sales people non stop trying to sell membership to the group hotel...
6,0 Goed
Voordelen:: The view, location, the beach and food was all great.
Nadelen:: We liked the ocean view room it was great. We could not sleep even with earplugs due to the night club very close to the hotel. The noise level was unbearable. It is really too bad because it is not the hotel's fault. The noise went very late till middle of the night.
2,0 Matig
Voordelen:: Only location
Nadelen:: Very load and drunks
6,0 Goed
Voordelen:: The location was amazing right on the beach. Enjoyed my stay.
Nadelen:: It's a little outdated. The customer service is horrible. Susanna the front desk representative ruined my whole perspective of krystal hotel. Super rude with a very negative attitude.
8,8 Uitstekend
Voordelen:: - excellent location, pool, and facilities - Very clean and lovely room - Stunning ocean view
Nadelen:: - The staff were very rude and not helpful at all - No information was given at check in and every time we had questions no one helped us for ages. - This ruined the stay quite a bit - It was also very hard to get a drink at the outside pool bar. Took forever!!!
4,0 Oké
Voordelen:: The staff are very friendly and location is fantastic. We paid extra to have a see view room and while the view was amazing the room itself was not.
Nadelen:: The room stank of damp, and the air con was so noisy when switched on (mainly to get rid of the smell of damp) you couldn’t sleep with it on. There was a leak under the bathroom sink, which created a large puddle of water every time the tap was used. Overall the room felt tired and a bit rough around the edges.