Voordelen: My flight was cancelled.Nadelen: SAS must refund my money, but it didn't.
Voordelen: I was upgraded to business class for no extra charge.
Nadelen: Food wasn’t great
Voordelen: the crew was great and noticed that I had been in the bathroom when the service cart started. They made sure I was contacted and taken care of. Nadelen: I think a small snack would have been helpful. Even on a short flight we have all been through security, customs etc - a small snack seems appropriate when people are being asked to be there 3 hours early.
Nadelen: The actual flight was fine. The delay, communication and 5.5 hour delay was not.
Nadelen: Food options
Voordelen: The seating was comfortableNadelen: the plane was delayed by over an hour. Better planning was needed
Voordelen: The seat was comfortable
Voordelen: was given an upgrade which was very much appreciated. staff was very friendly and helpful
Nadelen: couldn't have been, it was excellent
Voordelen: Comfortable and spacious seat.Nadelen: Significant delays.
Nadelen: No drinks served, delayed by 2 hours
Voordelen: The crew was kind and informative :)Nadelen: The only bummer was that our flight was delayed but that’s really no one’s fault. It was great.
Voordelen: Crew were friendly. Nadelen: I could not be more unsatisfied - organizational incompetence from start to finish. Trip took us 38 hours to complete. Turkish Airlines and Air Canada could care less.
Nadelen: The boarding in Boston was chaotic and crowded.
Nadelen: Flight was delayed significantly causing me to miss my connection. Air Canada rebooked me the next day but did not even provide a hotel in Toronto, blaming weather when it was clearly not weather related.
Voordelen: The flight attendants were very nice and sweetNadelen: To make sure the cups aren't cracked. Mine was and I spilled orange juice all over myself
Nadelen: Boarding is very slow and the agents were lost because of delays
Voordelen: easy flight no complicationsNadelen: controlling luggage inside the cabin seems to be a problem. I watched a first class/business class older man have to take his to back of the plane because someone in economy placed their items in his above compartment. And the flight attendant just watched! Not cool!!
Good flight Voordelen: On time to LGA. When does that happen! Got an upgrade. New terminal B at LGA.
Flight delayedVoordelen: Comfortable aircraft, efficient boarding
Voordelen: Crew tried to makeup delayed time with faster boarding. Nadelen: Flight was delayed.
Nadelen: US Customs make me loose my flight
Voordelen: Bemanning geprobeerd om make-vertraagde tijd met snellere instappen.Nadelen: De vlucht was vertraagd.
Nadelen: US Customs make me losse mijn vlucht