Monumental Movieland Hotel

That room was dirty, the floor was so nasty. I had to use one of the towel to somewhat mop And roaches was all over the place. I ended up booking it again even tho I wasn’t really happy with the room only because I wasn’t going to get my de

The staff didn’t Tell us over the phone that we had to pay $200 dollars for a security deposit & $40 for the government taxes. They told us when we checked out that we would get the $200 back but still haven’t yet

Bed bugs

Nothing they mess around with your money an over charge you card ..

The front desk people unprofessional

The location was great the staff was pleasant,

Cold eggs and kielbasa when we told the host they brought out hot food the host was very pleasant

Location. Parking. Convenience of food and stores to hotel

Air conditioner temperature and fan buttons were broken. We were there to volunteer for the Disney Marathon, so we arrived about 9 and upon checking into our room we're tired from travel. We found one of the two beds had a full mattress laying on a queen size frame. Which caused the mattress to buckle significantly in the center. since we only had two hours for a nap before we had to get to Disney for our 2:30 AM shift. We mentioned it on our way out and the gentleman took a note. When we got back to the room at 10:30 a.m., the bed frame and/or matress not been replaced it was the same bed, and temperature setting buttons hadn't been fixed. Thank goodness, it was stuck at 70° so it was comfortable enough to pull the covers up my rest and sleep. Again we notified the front desk however nothing was done. Additionally, the water in the bathroom tub drift all night long. We finally put a towel in the bathroom for the water to drip on so we couldn't hear it anymore. At 1PM we left to attend my niece's birthday party in Lakeland. We asked that the air conditioner be looked at and the mattress be replaced or the frame. At this point we were not willing to change rooms, just wanted to be accommodated with the air conditioner and the frame. It was quite obvious that the mattress did not fit on the frame and no one should have been booked in that room anyway. But we had plans all weekend and didn't have time to wait for maintenance to come. We had reported these things to the hotel front desk each time we left. Other than those two things, it was what I would expect for the right.

close to what i wanted to do in florida food next door at angus steakhouse was very nice

room was not cleanest dont get me wrong no mould in bathroom but carpet needed good vaccuum. its a non smoking hotel should have couple rooms for smokers its not hard or rocket science

Location and price was excellent. Staff were helpful and organised airport and Disney transfers.

Hotel had the appearance of being quite dated but was clean and comfortable.

Very centrally located. Close to Universal Studios. Plenty of shopping all around. Staff were helpful.

Though my room was Non-Smoking which I insisted I have, there was quite a strong smell of smoke throughout our floor.

Stayed here on 3 seperate occasions and would say i was impressed as a base location for Orlando-Airport-Hire Cars-Restaurants and the Entertainments.Unfortunatley on the last 1 night stop the hotel was near full and as i was on the first floor it was very noisy.Guests were loud and the amount of movement past my room,slamming doors and banging till 4am was upsetting.If your looking for a cheap transit hotel this is fine,but if i was staying for a 2 week family holiday then id look elsewhere.Also i would insist on any floor other than ground level.

It was convenient as we had friends staying there

We had a room outside were the ice making machine and the drinks machine not very well designed for peace and quiet!!!

the internet/computer