Hotels in Boston

Voordelen:: Elegant and first class

Voordelen:: Great location on Boston Harbor. Get a room with a harbor view and you can also see the airplanes take off and land at Logan Airport - fun to watch.

Nadelen:: Food not that good. Afternoon Tea was disappointing

Voordelen:: Location and atmosphere

Nadelen:: Received a queen size not the king and there were issues with the minibar

Voordelen:: This was a great place

Nadelen:: Nothing bad to say here

Voordelen:: The location cannot be beat if you want to be close to Quincy Market/North End/Downtown. Also, all the rooms are suites with a spacious living space. This is also a historic building so be sure to browse the museum quality displays throughout the lobby and hallways. Don't miss the observation deck!!

Nadelen:: Bathroom was tiny - I understand wanting to have access from bed and living rooms but that doesn't really work in a 'smaller than average' hotel bathroom. Take out the big dining table, change to a drop leaf and steal 6 feet to expand the bathroom. Btw, if you are a light sleeper, request a high floor.

Voordelen:: We really enjoyed our stay at Marriott Custom House during our recent family vacation to Boston. The location is ideal and the villas provided plenty of space for everyone. The observation deck was fun and we went up there several times during our stay. We would definitely return to the Custom House again.

Voordelen:: Central location in Boston with excellent service. Staff is always there to cater to your needs. Spacious and comfortable rooms, beautiful boutique hotel. Great restaurant too.

Voordelen:: Fabulous customer service. The luxury of a boutique hotel, the comforts of home.

Voordelen:: Location

Nadelen:: Rooms are a little dated

Voordelen:: Great location, good hotel. They should have a kettle in the room.

Voordelen:: Friendliness of all staff

Nadelen:: Last time I stayed it cost 75$ a night. I know it was 30 years ago.... I miss Diamond Jims

Voordelen:: A very nice stay, excellent location (near to the T stores and restaurants, walk distance to the main attractions). Staff very polite and helpful. I definitely recommend the hotel.

Voordelen:: Grote kamers met kleine keuken. Veel ruimte. Uitstekende medewerkers. Zeer vriendelijk en behulpzaam.

Nadelen:: Niets negatiefs op te merken

Voordelen:: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Voordelen:: Wonderful hotel in a central location. Service was impeccable.

Nadelen:: The lobby bar is a little dark. Too bad it doesn't have better views.

Voordelen:: Uitzicht en gratis pendeldienst naar het centrum

Nadelen:: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Voordelen:: Staff was just very friendly and made us feel welcome. Location was very nice on the waterfront, many things to do walking distance.

Voordelen:: The Seaport Boston Hotel seems to have been recently upgraded, as the rooms are quite modern, comfortable and well maintained. The bed was very comfortable and I appreciated the bedside buttons to set the door to privacy, and turn off the lights. I was also impressed by the hotel's environmental focus. There were two bins in the room--one for trash and the other for recycling. The customer service was great and I also liked that tipping is not allowed. Gratuity is automatically included in the restaurant (just 18%) and the doormen do not accept tips for helping with bags. I also used the business center and was surprised to find that use of the scanner, copier and printers was free. I was able to print documents for a presentation for free. I had a great experience as this hotel and would highly recommend it to others.

Nadelen:: I don't have any criticisms of this hotel!

Nadelen:: No heat

Voordelen:: "Full-service", with convenient tip-inclusive billing. This eases a minor business travel headache. Great location and facility.

Voordelen:: We unexpectedly needed a hotel for one night in Boston. Went to Kayak for a solution and ended up in this luxury hotel for a very reasonable price right in downtown Boston just across the street from the Flower Show which was right where we wanted to go!

Nadelen:: I thought the rooms were small especially for a family of four.

Voordelen:: Great stay. Had an event at Seaport World Trade Center. Would stay again

Voordelen:: Newly renovated ... fantastic bathroom and shower

Voordelen:: The location was good to see Boston & get to our cruise.

Nadelen:: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Voordelen:: Everything was perfect! Great service, brunch was delicious! Gym was Great too.

Nadelen:: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Voordelen:: Staff very helpful

Nadelen:: Considering the cost of the 3 rooms (we had a family group of 9), I would expect a complimentary abbreviated breakfast offering. I walked down the street for coffee.

Voordelen:: This was a much nicer hotel than I expected for the money I paid. We were traveling with two children and had no problems. Everyone, especially the concierge was friendly and helpful. The hotel is about a 5 minute walk from Quincy Market and the Aquarium. The Italian North end is just a little further. Great overall experience.

Nadelen:: The only downside was the parking at the hotel was extremely expensive and was valet only. I'm sure there were other less expensive options nearby, but we didn't want the hassle of driving around the city with two crabby kids in the car.

Voordelen:: Great location! We were able to walk to many local attractions and restaurants. The hotel room and bathroom were quite spacious. We had 4 adults in one room since one of our sons lives in the building next door. We figured we would be at his apartment most of the time and wanted to save on rooms. There was plenty of room to move around even with all the luggage. The queen size beds were much appreciated by all and the large bathroom with separate tub and shower never felt crowded. We loved the back lawn area overlooking the water. We sat out there and had cocktails and played a game of corn hole/bags with our sons.

Voordelen:: The hotel was beautiful and the beds fabulous. The best part of our amazing stay was the service. Jerry at the front desk and Steve, the concierge, went above and beyond to treat me, my daughter and two grandsons to a memorable introduction to Boston including sightseeing, public transportation, wonderful restaurants. I have visited world class hotels all my life and never experienced this level of caring and guidance. Bravo!!!

Nadelen:: The price!!!!

Voordelen:: The customer service was outstanding! So professional and attentive. Can't wait to go back!

Nadelen:: I can't say anything but great things .

Voordelen:: All of the staff at the front desk and door were very friendly and helpful with directions. The location was very convenient to walk to Fenway Park. We also walked to the Copley Square area. There was a nearby subway stop to take us to the Freedom Trail area downtown. We felt very safe to walk the neighborhood at night. The room itself was quaint, clean and comfortable. The bathroom had a walk-in marble shower. The towels were large and plush. It fit our needs very well.

Nadelen:: We had no view out of our room. Looked out on an alley way and trash dumpster.

Voordelen:: The staff were fantastic - very attentive, engaging and proactive.

Nadelen:: It's an older hotel, it's probably time to update some of the amenities, particularly the bathrooms (which were nice, but def older).

Voordelen:: Whether it was a restaurant reservation, flight reservation change or room change to accommodate my adult daughter and my stay, there was no detail that the wonderful front desk staff couldn't accomplish with ease and grace.

Voordelen:: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Voordelen:: Rustig voor de locatie

Voordelen:: Back Bay locatie is perfect Koffie in de lobby en lobby in het algemeen Kamer meubilair Badkamer

Nadelen:: Valet parking zeer traag

Voordelen:: The location was excellent - just a short walk from Boston Commons, Copley Square, the Green and Orange T lines and commuter lines, and several great restaurants. The room was cozy and provided the necessary amenities and the bed was very comfortable. Heather the concierge went above and beyond our expectations in handling our requests and helping out with some post-Boston Marathon logistics. All of the staff from check-in to the housekeeping staff were exceptionally friendly and helpful. The hotel displayed the charm of a historical building but with all of the necessary modern conveniences.

Nadelen:: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Voordelen:: Very close to 2 T lines,within 5 mins walk (green-Arlington and orange-Back Bay). Also lots of shops and restaurants are only a couple of minutes walk away as well.Hotel is really nice and value for money.It is very clean,and the rooms are spacious and comfortable.

Voordelen:: I loved the robes, comfort of the bed and pillows, provided toiletries in the bathroom. We also discovered that there was a towel warmer which was very nice. The tv was great- there was a fridge which came in handy when we had left over food. The in room keurig and travel cup was super convenient

Nadelen:: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Voordelen:: The location is great, the restaurant and bar has good food and drinks, the staff was friendly and helpful.

Nadelen:: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Voordelen:: The staff was extremely attentive and eager to help.

Voordelen:: Everything was walking distance from the hotel. Staff was really friendly.

Voordelen:: The staff at the Hotel Commonwealth was friendly and accommodating. My Mom and I stayed one night in order to attend the Patriot's Victory Parade, and though we opted for a late checkout, we ended up getting stuck on the parade route. We called to let the hotel know, and they were very kind. Instead of charging us for half a day, they went and packed up our room for us, and held our luggage in the bell closet. The hotel was beautiful and the pillows and beds were some of the best I've ever slept in! Will definitely stay again.

Voordelen:: My wife and I have stayed here before and have always enjoyed the experience. Last night was was another example of why we keep coming back. Upon checking in we received a complimentary upgrade to the Baseball Suite. The room was phenomenal. Corey at the front desk helped me get some friends a last minute reservation and could not have been more friendly. Overall a great stay.

Voordelen:: Smelled good, friendly people, the room, the fancieness

Nadelen:: Issues with my prepaid credit card apparently they're not accepted. This should be noted somewhere when booking. I didn't have another credit card or enough cash. In the end it was worked out but it was unneeded stress. When checking out (645 am) we needed to wait for a bit. There was no staff at desk

Voordelen:: Didn't even know it was the Boston Redsox Official Hotel. Lots of sports memorabilia, great creature comforts, staff eager to please. Jonathan at front desk was the standout employee that made our stay even better. He had great tips, suggestions for sights & food and truly made us welcome.

Nadelen:: Having to leave

Voordelen:: The staff was very nice. Service impeccable. Beds were so comfortable!!!! We will be back!!!!

Nadelen:: There is not a single thing I did not like about this hotel. It was wonderful!

Voordelen:: Good location with convenience store nearby 10-15 min from shopping and restaurants Just next to subway or metro

Nadelen:: no kettle or complimentary tea and coffee in room very slow free wifi

Nadelen:: Shower head needs replacing room 410

Voordelen:: Service was great, Room and amenities were lush. For a BU Alumni attending some University events it was perfectly convenient! Valet was a little pricey...park on the street if you can but the Valet guys offered great service!

Nadelen:: Valet parking was pricey for Boston!

Voordelen:: Room was great; location superb to Fenway for Billy Joel concert, and staff was fine. Valet was extraordinary! However, had to negotiate with staff at desk to get room reserved.

Nadelen:: Booked at Hotel.com and reserved the Fenway Room which is shown on their website as looking over Fenway Park. When we asked for it upon arrival desk clerk told us a lot of people THINK it looks over Fenway but it doesn't. Even if it did there was construction obliterating any view. (Picture on Hotel.com misleading: hotel is on Beacon Street a block from Fenway Park). He gave us a "Kenmore" room which looked into alley-type street. Asked for refund of difference, told not done, but upgraded to suite. Satisfied with new room..

Voordelen:: We travel alot and I don't think I have ever stayed in a nicer hotel. The rooms were exceptional from cleanliness of the rooms to the friendliness of the staff. I will never stay in another hotel in Boston but thisone.

Nadelen:: Nothing!

Nadelen:: Wifi was terrible. You couldn't even get high speed wireless in the lobby. You had to pay for it and even then it was spotty at best. For the money we paid for the room, reliable internet service is not too much to ask.

Voordelen:: Mooie update naar de ruimte. Zeer gunstige ligging. Goede prijzen

Nadelen:: Badkamer muren waren enigszins verkleurd, verder schoon.

Voordelen:: Locatie

Nadelen:: Luidruchtig

Voordelen:: Nostalgic old motel restored with Rock and Roll vibe.

Nadelen:: Busy fall weekend with Convention and Regatta. Verb clearly took advantage with charge with parking and taxes for one bedroom, nothing fancy, nostalgic hotel at OVER $750 FOR A SINGLE NIGHT! Quite outrageous opportunism.

Voordelen:: Staff were very friendly while I was there

Nadelen:: Poor acoustics and therefore very noisy in hallways No option for heat even though the weather never got about 62 the week I I was there.

Voordelen:: Record player in each room. Quality nice smelling lavender shampoo/conditioners. Lovely colorful lighting. Comfy beds/sheets. Good breakfast/coffee. Beautiful view of Fenway. Friendly staff/valet. Excellent location in proximity to a ton of fun things to do in Boston. Would Stay again.

Nadelen:: I don't have any complaints.

Voordelen:: Spacious room. Clean. Great work space to sit and work on computer.

Nadelen:: My door was right next to the exit door for the floor and I was woken up at 2AM three night in a row as a roust crowd came back from the bar closing.

Voordelen:: Convenience to Fenway park which is why we were in Boston. Close to restaurants and bars

Nadelen:: Airconditioning was not good. Several of our rooms had to request fans. Disappointed pool was closed the first day. That night saw a rat swimming in pool. I know price was based in reds of being in town but was pricey. Could have included breakfast at that price

Nadelen:: $45 for overnight parking was a bit much. Added to nightly cost blows the comparison of cost to other hotels.

Voordelen:: Great staff, clean facility and good sized, comfortable room with a nice large flat screen TV. Fun 60's style rock and roll theme. Directly across the street from Fenway Park, so if you're going to the game, it couldn't be more convenient. I would recommend this hotel, and would stay there again if I ever make it back to Boston.

Nadelen:: The restaurant wasn't open yet, but was supposed to open in only a week from our stay. It's only a minor thing, but I wish the chair in the room had wheels on it.

Voordelen:: -unbelievable location!! Room looked at Fenway -very friendly and helpful staff - Not a lot of rooms, so it feels a little more exclusive -free wifi, although slow -complementary bottled water -very clean and felt almost new -allowed to bring drinks and snacks to the pool (including alcohol) -mostly families and mature occupants

Nadelen:: -Breakfast is expensive (e.g. $4 cereal, 10 eggs and bacon) -parking is not included (unlimited valet for $40/night) -rooms are very expensive when the Red Sox have home game -wifi was "slow" most of the time

Voordelen:: Staff was super accommodating. They let us store our luggage before and after the stay so we could explore the city. The room was cute, with a great view of Fenway Park and the shower was amazing!

Voordelen:: The location was great. The staff was friendly. The rooms were cool and a decent size.

Nadelen:: I ordered a room with one King sized bed and got one with two Queens.

Voordelen:: Personeel was erg vriendelijk en enthousiast

Nadelen:: Gedateerd & Moe, vooral gezien het prijskaartje

Voordelen:: Personeel erg behulpzaam.

Nadelen:: De prijs van de brunch.

Voordelen:: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Nadelen:: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Voordelen:: the friendly staff and beautiful reception areas

Nadelen:: faultless

Voordelen:: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Nadelen:: Nothing.

Voordelen:: Very attractive lobby area; extrenely personable and professional staff.

Nadelen:: Bathrooms and towels were not what a hotel charging $700/night should be offering.

Voordelen:: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Nadelen:: A bit pricey. But hey .. Its downtown Boston

Voordelen:: Excellent to stay, but cost is very high for business people.

Voordelen:: The staff at the Langham hotel genuinely made us feel welcome. The room was well appointed and the restaurants and spa were superb. We will be back again!

Voordelen:: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Nadelen:: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Voordelen:: Mooie kamer met een geweldig matras! Luxe hotel midden in het hart van de binnenstad. Zeker aanraden.

Voordelen:: Handig, schoon, zeer mooi, slank, efficiënt

Nadelen:: Krap kamers voor twee reizigers met grote tassen

Voordelen:: The location

Nadelen:: First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel

Voordelen:: The hotel is super clean with without a doubt the most comfortable beds I have ever experienced.it is almost on the freedom trail and so close to the common it is in easy walk of Quincey market and both cheers pubs and all tourist stops are easily assessable by one of the tour bus at bottom of market .worth every penny

Nadelen:: Ok to be picky no restaurant mostly coffee shops and food concession s but this encourages you to go further and Boston is easy to get about .ok bar is limited but what they do offer in very good but it's no pub .old fashioned. is outstanding but only few bottled beers no draft

Voordelen:: Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise.

Nadelen:: Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.

Voordelen:: Location, Location, Location 2 min from Boston Common, in the center of the theater district

Nadelen:: Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant

Voordelen:: Great location, central to most attractions. Very polite and helpful staff

Nadelen:: Ice machine was broken, but these things happen.

Voordelen:: The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.)

Nadelen:: Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??

Voordelen:: Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice.

Nadelen:: Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!

Voordelen:: Staff was awesome and the place is all brand new and beautiful

Nadelen:: A little expensive

Voordelen:: Chic hotel with very comfortable rooms and excellent customer service.

Nadelen:: It's hard to think of anything we didn't like

Voordelen:: Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water

Nadelen:: TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.

Voordelen:: De locatie.

Nadelen:: Geen magnetron. Geen koelkast. Bladderende verf in badkamer. Nat tapijt buiten de badkamer waardoor een vieze geur. Gelukkig was het een korte trip. Alleen de locatie was goed.

Voordelen:: Uitstekende locatie voor de luchthaven, leuk personeel, prachtige kamer.

Nadelen:: De prijs

Voordelen:: Uitzicht op de luchthaven en haven van Boston Schoon en comfortabel

Nadelen:: Duur

Voordelen:: Great staff, views, nice amenities. Nice alternative to downtown and Back Bay hotels.

Nadelen:: Cabs to/from Back Bay, etc. can get pricey.

Voordelen:: Rooms were modern and clean. Views were great.

Nadelen:: Parking situation was horrible. The cost was extremely high, and the process to get in and out of the parking lot was inefficient.

Voordelen:: The room and service were good in general.

Nadelen:: No working desk was placed in room (the TV table has a surface and a chair but it is not comfortable to use as a working desk). Not enough outlets of electricity and USB were available to connect all of our phones, tablets and computers. The room is a bit overpriced for what it is. Place more vending and ice machines in every floor.

Voordelen:: Extremely convenient to the airport and great shuttle service. Room was very clean and comfortable

Nadelen:: Being extremely convenient to the airport, it was a hassle to get into town to do anything or eat anywhere other than the hotel.

Voordelen:: location close to airport and good view of harbor. Staff.

Nadelen:: Anything other than sleeping and Wifi is expensive: Breakfast $25/person, parking $44/night. Room rate was fine, extra costs painful. Would not stay again, unless extra costs lowered.

Voordelen:: If you want to be close to the airport and not break the bank, this is the place to stay. There's a free shuttle that runs rather frequently. The front desk staff was very friendly and informative. The room is a bit outdated, especially the bathroom, but for the price it's what I expected. I would definitely stay here again.

Voordelen:: Outstanding views of Boston.

Nadelen:: Very pricey. Clock could not be reset and almost made me late for a meeting. TV channels kept losing signal.

Voordelen:: Nice and convenient place for an overnight layover. Easy access to the airport on the hotel shuttle.

Voordelen:: Great views of city and harbor. At the airport.

Nadelen:: Very expensive. Restaurant is very pricey.

Voordelen:: clean hotel

Nadelen:: Awful service. We were charged twice for one room and we are still waiting for the hotel to do something. Afyer they lasted about half an hour trying to find our reservation, they made a new one and charged twice after we stayed for only one night.

Voordelen:: We love staying at this hotel. We had a great view of Quincy Market and the city landscape. We like being close to the North End. Our room was clean and comfortable

Nadelen:: The hallway on our floor was a little dirty. Used glasses and dishes placed outside of rooms waiting to be picked up along with some spilled food on the rug.

Voordelen:: Hotel is next to all the boats that cruise the harbor, harbor islands and to to Provincetown - also next to Aquarium, near Faneuil Hall and North End.

Nadelen:: Expensive, 'harbor' rooms don't have good view of harbor - they are on the side of the hotel.

Voordelen:: Location. Next to wharf to get Codzilla, tour boats of Boston Harbor and islands, and ferries. Restaurants and Aquarium right there. Short walk to Faneuil Hall and North End. Also next to Aquarium subway stop.

Nadelen:: Rooms are small and dated. Terrible house wine in bar.

Nadelen:: For $575 they could at least provide coffee and a morning newspaper. Bathroom was small and old.

Voordelen:: Staff were friendly and went above and beyond to make our stay memorable. They live customer service here. Natalie Guarino was outstanding! The door man sang Happy Birthday to our granddaughter. We were a family group of five adults and four small children. The experience couldn’t have been better.

Nadelen:: There was a bit of updating needed in the rooms, fraying carpet, etc.

Voordelen:: Clean room and lots of amenities. Great location and easy access to pretty much anything.

Nadelen:: We used point for the room. Cost is pretty high, so if considering cost with other hotels others could be a better value.

Voordelen:: The whole hotel was impeccably clean...wonderful. The room service was super fast. The location is close to so many great things in walking distance of hotel! The maid service was terrific; very friendly and thorough.

Nadelen:: The internet was fast - once you got on it. For a luxury hotel, internet connection is typically included in the price of your stay. As a Marriott rewards member I was surprised it was not free...apparently I was not at the right level. The parking was overpriced - one member of our group parked and $51 a day was extremely high. The cluster of cars, buses, taxes etc at the entrance was poorly managed. Pedestrians were at risk, guests at risk, and children at risk - there did not appear to be anyone in control of the flow of traffic coming in an out of the entrance area. High risk.

Voordelen:: Staff permitted us to check in early. Excellent Location.

Voordelen:: Clean, comfortable, GREAT location, excellent amenities, friendly staff, good restaurant and bar. Definitely will be my choice of place to stay when I return to Boston!

Voordelen:: Maid service very good

Nadelen:: Front desk personal room outdated Charge for wifi Security staff at front door very very intimidating

Voordelen:: Zeer mooie locatie en het personeel was enorm. De kamer was goed ingericht en schoon. De service was uitstekend.

Voordelen:: Geweldige locatie.

Nadelen:: Wens de valet parking was gratis

Voordelen:: Where to begin from the location to the staff to the rooms. Really could not ask for more!

Voordelen:: Phenomenally friendly staff, offered us free wine and Cokes and party bag for the kids. Unnecessarily nice!

Voordelen:: Appreciated the glass of wine at check-in and the staff were polite.

Nadelen:: "Upgraded" room was very tiny and the bathroom shower had mildew and stains. The bed was comfortable until I woke up with a bite mark on my leg and wrist. This place is overpriced and feels like it hasn't been maintained like other hotels. Won't stay here again.

Nadelen:: lack of easy, fast breakfast to go e.g. muffin or whole fruit. lack of coffee or hot water in the room

Voordelen:: The location of the hotel couldn't be more perfect. Upon arrival the staff was very inviting and accommodating. I was fortunate enough to get a corner room with spectacular views. The bed and pillows were extremely comfortable, and they're dog friendly! If your looking for a great place to stay within walking distance of Fanueil Hall, Nine Zero is the place to stay!

Voordelen:: Step out front door and you are on the freedom trail and ready to go

Nadelen:: Location

Voordelen:: Hotel was very clean, staff was very helpful and friendly, great central location!

Nadelen:: Nothing

Voordelen:: Always excellant service, staff feels like good friends from the moment you walk in. Super clean! Boston spot to visit downtown boston

Nadelen:: Valet parking can be a bit of a wait that is really it though

Voordelen:: Loved the attention to detail liked comped champagne and strawberries for our anniversary, our wedding pic in the room and the free parking we got by using the secret code, currently 'cannonball'. We missed the 5-6 free cocktail hour but were given 2 glasses of wine on check in. Make sure you know the secret code and join their rewards program for perks.

Nadelen:: Nothing!

Voordelen:: Great value for money. Good restaurant -- functional for working and meeting.

Nadelen:: Decor and some amenities starting to get a little dated. Humidifier supplied did not really work. Internet in rooms slow.

Voordelen:: Inrichting

Nadelen:: Verschrikkelijk onprofessioneel en incompetent front manager. Zou hier nooit meer terug gaan.

Voordelen:: Locatie

Nadelen:: De grootte van de kamers badkamer layouts en meer....

Nadelen:: They let me book this hotel. I arrived only to find that the Kayak system had listed it as available and accepted my money but not secured me a room. The hotel had to turn me away and I had to go find another hotel. It sucked.

Voordelen:: Very friendly and helpful. Rooms clean. Good location.

Nadelen:: Small bathrooms with no place to put things. Not enough room in king room to put two suitcases without tripping over one of them. Parking per night $45 which to me is high. Prefer coffee in room.

Voordelen:: Valet parking was ground-level and adjacent to the hotel, so the few times we needed to access the car to fetch or store things like umbrellas, it was convenient. Housekeeping did an excellent job of keeping the room tidy.

Nadelen:: Hotel location was not great; one block north near the garden is a little shady. This also means any time there is a Garden event, access to the hotel can be very difficult by car (other times are just fine). The floor often smelled like marijuana. I guess the hotel allows pets because whenever I got off the elevator the dogs in the neighboring rooms all started barking. Weird.

Voordelen:: The ambience is cool--contemporary and funky with a sense of humor and fun thrown in. The staff at the front desk were wonderful--friendly, helpful, welcoming. Nice touches--daily complimentary wine bar in the lobby, fun animal print bathrobes in the room. The location is great, walked everywhere. Oh, and it's pet friendly!

Nadelen:: It would be nice to have a coffee maker in the room. When I asked at the desk, however, they brought one right up.

Voordelen:: The staff was very friendly and the location was great to get to everything we wanted to do.

Nadelen:: It was to expensive for what I got in return. No fridge, no microwave in the rooms. The parking is was also expensive.

Voordelen:: Within walking distance of everything in the north end which is most of what you would want to see in Boston. The accommodations were well worth the price.

Voordelen:: Rooms and bathrooms were nice, fresh coffee service and water in lobby nice touch. Morning staff was lovely. Convenient to wharf and north end.

Nadelen:: Lobby has no seatng area at all other that the restaurant, where the music blared way too loud all day. My son was resting in the room and there was literally no quiet place in the hotel to go check email or make a few calls. 2 of my 4 nights there were way overpriced, priced dropped significantly over the weekend. No concierge to help with suggestions, directions, etc. when limited front desk staff is engaged with guests.

Voordelen:: Everyone was extremely nice and helpful! I'm a NYer so that means a lot!

Voordelen:: Friendly front desk staff

Nadelen:: Not a good location. Overpriced. Cannot find a taxi at front door. Huge problem with intoxicated guest, kept me awake and upset. Will not return

Nadelen:: Noisy. Insulation was very bad. Could hear next door talking. Facility is very basic. For the price paid not justified. More feel like a 3 star hotel.

Nadelen:: Expensive. Small rooms.

Voordelen:: Although small, the room was comfortable and the shower quite lovely. Plenty of hot water in the morning. A blizzard was expected so I decided to check out a day early, and this was hassle free. I did not ask for the name of the person who helped me with the checkout, but she was very polite and extremely helpful. The door man and valet folks were quick to bring my car and wish me a safe journey. Overall a very pleasant stay and I was able to accomplish that which I was in town for.

Nadelen:: I found sleep very difficult due to the noise level throughout the first night of my stay, which was a Tuesday. Many drunk people coming to rooms late very loud in the hallway and then one couple in the room next to mine arguing until approximately 4am.

Voordelen:: Nice Location

Nadelen:: Room was tiny, outdated decorations, you spend hundreds on a room and they want to charge you $10 day for internet. Stay somewhere else !

Voordelen:: It looked nice in appearance

Nadelen:: The front desk did not do as professionally as he could have. I waited interacted with him for almost 30 minutes before he finally checked me in.

Nadelen:: Had to move rooms 3, almost 4, times. The whole situation was handled very poorly until we finally were helped by a manager. Just wish it did not have to get that far... Overall, the hotel is extremely outdated, struggled to control the temperature in the room and the walls were so thin we heard a screaming child all night. Images online are extremely deceiving and lead to a disappointing experience as a whole.

Voordelen:: This hotel for the amount I paid was really above my expectations in terms of service. Location is very central to the historic district, entertainment, food shopping. The hotel itself has a rich history and great to wonder through it. Would stay here again.

Voordelen:: The history of the place and the location

Nadelen:: Superior rooms are old, small, no safe, no fridge, no water in the room, terrible isolation....and the place is worn out... not worth 3 stars at European standard! A rip off!

Voordelen:: The staff were awesome What a wonderful stay at such an historic hotel

Nadelen:: No free breakfast

Voordelen:: Location was good. Pretty hotel.

Nadelen:: No wi-fi, walls were very thin and cleaning staff was loud in the hallways- they woke us up both days. Besides the women behind the counter, no other staff smiled... literally. The bellhop, valet, restaurant staff, etc. They all looked miserable. Very strange.

Voordelen:: This hotel was stunning! We were instantly greeted by professional and friendly valet and escorted into the lobby, which is breathtaking. The history alone is what motivated us to book our stay, but the service, decor, location, and comfort of the bed is what will make us stay here again and again in the future.

Nadelen:: The rooms and bathroom are very small, but the comfort and decor make up for the small spaces.

Voordelen:: When we arrived the hotel was sold out and did not go or our "guaranteed reservation" for a double room. We were instead offered a full size bed and a cot for the same rate even though the room sells for $50 less. Spent most of our night on the phone with Kayak who didn't care. Says it's non refundable yet how they can say it's a guaranteed reservation when clearly it's a maybe!

Nadelen:: Horrible customer service by hotel manager and kayak. Hotel didn't offer to call around or find other accommodations for us.

Voordelen:: Historic hote, in good location.

Nadelen:: First hotel I have stayed in where elevators were something I discussed. as in "waiting 15 minutes in line to get on an elevator".