Row NYC

Location

I was moved to another room due to the unit blowing heat. The 2nd room was similar...hot, I was told that it was fixed but I just slept with the window open which wasn't the best due to noise. The staff was friendly in the situation

Location

Dirty rooms, need to be maintained better

Nothing

Everything. The hotel has a funny smell. It was non-smoking yet our room smelt like smoke. The sheets and bed just felt cheap like a college dorm room bed. There was a bug on the bed so who knows. The carpet looked like it had not been vacuumed etc.

Location was great, staff was friendly

Had billing issues we currently have over $600 pending in our bank account due to billing errors by the front staff. The room could have been cleaned and maintained better lots of stains and chips on furniture

The location!!!! Because it was close to the places that I want to visit.

The very small room, duty, and stinky.

Really liked the central location. Easy walk to most places

The staff was not nice, undisclosed costs, and cleanliness.

Horrible hotel. Dirty. Inconsiderate staff refused to help. A/C loud banging every 2 hours. Will NEVER recommend

Hated it. Doors not working. Requests to staff ignored. Dirty room, light bulbs not working, outlets not working, A/C loud rattling banging every 2 hours. No fridge in room when paid for, never brought.

Location

Was not that clean and it looks like it needs some up-keeping

Location.

Staff is very rude not professional.