Location and hip spot
The room was horrible and so loud. You can hear the elevators all day and night.
Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Tiny Rooms and small beds.. The rooms and walk way looks dull (may be because of their low lighting theme) .
Friendly, helpful staff, clean room, wonderful Theater location
Location is great hotel is ok.
great location, clean room lots of restaurants around.
Don’t expect anything from staff
The hotel was cool, nicely decorated, and the maid service was excellent.
It was my fault for making the reservation under my name, but we realized this the day before. I called and they added my husband name, no problem. Well when my husband arrived they told him I had to be there ( I was flying in later that night), so I call and they say his name is in the reservation and they don’t know why he can’t check in. I ask to speak to the front desk. 3 HOURS and multiple calls and multiple run arounds, still not talking to to the front desk; a person at the call center tells me he checked already! I talk to my husband who nis sitting on a bench inside with my two daughters sleeping in his lap. I tell him to try and check in, they check him in. A breakdown in communication led to a rough start.
The hotel is in a fabulous location in the middle of the theater district. Once you step into the hotel the city smell is gone and replaced by a blast of fragrance. The lobby is wide and decorated nicely. The elevator system is very efficient with elevators going to certain floors. The room was comfortable enough for the 3 of us.
They never have enough people working at the desk. There are always lines throughout the day. A desk for questions would be helpful. For a hotel with 1,331 rooms they need more than 2-3 people assisting guests.
check-in took WAY too long. wallpaper in room was tacky
The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.
Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.
cable down grade sucks
Concierge- very helpful and friendly
Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism. Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages
Location and the food and bar area
Met een verblijf bij Row NYC bevind je je in het hart van New York, vlak bij The Majestic Theater en St. James Theatre. Enkele van de voorzieningen zijn een 24-uurs businesscentrum, een snelle incheckservice en een snelle uitcheckservice. Ter plaatse heb je parkeerplaatsen.
gebaseerd op 492 beoordelingen
Voorwaarden verschillen per kamertype en aanbieder.
Row NYC is gelegen aan 700 8th Avenue in Midtown, 0,2 km van het centrum van New York. Times Square is de dichtstbijzijnde bezienswaardigheid bij Row NYC.
Inchecktijd is 16:00 en uitchecktijd is 12:00 bij Row NYC.
Ja, Row NYC biedt gratis wifi aan.
Nee, Row NYC biedt geen gratis parkeren aan.
Nee, Row NYC biedt geen gratis luchthavenvervoer aan.
Row NYC ligt op 9,9 km afstand van New York LaGuardia.
Nee, huisdieren zijn niet toegestaan in Row NYC.
Nee, er is geen zwembad aanwezig in Row NYC.