Row NYC

The water bottles. Towels and sheets appeared clean.

It’s a pit. First room: Paint peeling. Shades filthy. Carpets repulsive. Pipes left exposed in closet ceiling and covered in filthy dust and insulation-powder that is falling off, postage stamp sized room. Second room: Bed unmade, bathroom dirty, towels on floor, trash full. Third room: paint peeling, shade gross, furniture falling apart and gross glue exposed, mildew thick in corners of bath tub/shower, filth in corners of bathroom floor, filth on light switch. No coffee provided in room or lobby. Lines for check-in at all times day and night. One person at desk, no concierge. Internet is intermittently effective, plug connections loose or non-functioning. Terrible lighting, hallways dark and dim, but not enough to hide stains on the carpet.

The location

Cleanliness and general condition of the room was poor.

It didn't exist, I was running the NY Marathon last weekend, hence why I stayed there, and was told the breakfast was for runners only...I was a runner.

The front desk staff was so unhelpful and empathetic at check in, literally just handed us our room keys. And the hotel wasn't too clean.

I did not like anything about this hotel. A rude un cooperative staff.

Service, decor, cleanliness , staff.

The staff was very friendly and helpful.

This IS NOT a 4-Star property. This hotel is a 3-Star hotel. The elevators were slow. You had to enter your floor number before boarding the elevator - the system would tell you which elevator to take.