Novum Hotel München am Hauptbahnhof

I really needed a hotel close to the train station to stay at for an early morning departure. So it was well located and not far from the main squares/shopping. Wifi was included so that was also very helpful.

I got the most basic room since i just needed a place to sleep overnight. It was smaller than I had expected. The sheets and bathroom all appeared clean, but the floor seemed to be stained.

Nothing at all. Horrible experience

Everything is very bad and very poor I don’t recommend this hotel at all. It is a horrible experience.

The location which has the train station just behind. Also next to the hotel there is a bus service to get to the airport.

I rented two rooms, for me and another for a colleague. We both got up at 00.30 because we were bitten by bedbugs and ticks. I counted 17. My colleague's room was next to mine. The receptionist asked for evidence of the accusations, we took them. He even insisted on going up to see them personally. After all this we moved rooms past 01.00 in the morning. I would like to know if the hotel has medical insurance for infections that can be acquired due to this.

Staff friendly and the location was good close to the station.

Room didn't look like as it did in the picture. The beds were so uncomfortable and we were put in a room opposite the lift and on the side facing the street. The noise was terrible so needless to say we didn't have a good night's sleep on any night.