Reizigers beoordelingen
Totaalcijfer
7,2
Goed
Gebaseerd op 148 beoordelingen
Boardingsproces
7,3
Comfort
7,5
Personeel
7,5
Entertainment
6,8
Maaltijden
6,8
Zoek goedkope vluchten op Malindo Air
Retour
Economy
Malindo Air Informatie
| IATA code | OD |
|---|---|
| Routes | 56 |
| Hoofdroute | Kota Bharu Pengkalan Chepa naar Kuala Lumpur Subang |
| Luchthaven overzicht | 26 |
| Hoofdluchthaven | Kuala Lumpur Subang |
Recente beoordelingen
Reizigersbeoordeling
17
25
6
9
7
-
8,3
Nadelen: More food variety
beoordeling van
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6,6
Voordelen: Very smooth and easy process boarding and taking off
Nadelen: No entertainment
beoordeling van
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8,0
Nadelen: delayed landing because of chinese reasons
beoordeling van
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6,0
Nadelen: delayed 2 times.
beoordeling van
-
10,0
Voordelen: A nice experience overall. Flight was quiet so plenty of personal space.
beoordeling van
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8,3
Voordelen: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Nadelen: No entertainment options. Little to no food service.
beoordeling van
-
2,3
Never again on Malindo
Voordelen: The crew are ok. They should find jobs with other, better airlines.
Nadelen: Flight delayed on both legs. Delay management horrible, call centre was worse.
beoordeling van
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2,3
Changed flight time with no communication and no apology
Voordelen: Average flight
Nadelen: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!
beoordeling van
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9,0
Fully satisfied
Voordelen: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Nadelen: Flight wasn't on time to and from HKG.
beoordeling van
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8,0
Voordelen: The staff were very kind, the seat had a great amount of leg room.
Nadelen: There was no alcohol on the flight.
beoordeling van
-
2,3
Mediocre service
Voordelen: Getting out of the plane
Nadelen: getting in the plane. No working tablet. Poor food.
beoordeling van
-
5,6
Degrading quality
Voordelen: Crews are nice.
Nadelen: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.
beoordeling van
-
4,3
Change
Nadelen: The airline
beoordeling van
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10,0
Excellent services
Voordelen: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Nadelen: Nothing.
beoordeling van
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6,3
Good airlines
Voordelen: The service is good in general.
Nadelen: The boarding process could be improved.
beoordeling van
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8,0
Favourite local airline
Voordelen: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.
Nadelen: The food is rather meh, does not stand out
beoordeling van
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6,3
Nadelen: The flight was over 5 hours delayed and they offered no compensation or extra meal.
beoordeling van
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8,0
Voordelen: Leg space and good arm rest
Nadelen: No in flight entertainment (movies)
beoordeling van
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8,0
Nadelen: Cramped seats
beoordeling van
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5,3
Ok for short trips
Voordelen: The seats are more comfortable compared to the other budget airlines.
Nadelen: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.
beoordeling van
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10,0
Voordelen: I have flown Malindo before and I have been happy about tbeir customer service.
beoordeling van
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2,0
The most unorganised flights I've ever been on.
Voordelen: In flight meal.
Nadelen: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.
beoordeling van
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7,6
Good budget flight
Voordelen: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Nadelen: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
beoordeling van
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7,6
Good budget flight
Voordelen: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Nadelen: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
beoordeling van
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9,3
Voordelen: Service and comfort with blanket, and entertainment movies.
Nadelen: Luggage collection rather late in Bali.
beoordeling van
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8,0
Good flight
Voordelen: No fuss, well organised.
beoordeling van
-
8,0
Good flight 2
Voordelen: Same as previous, no fuss.
beoordeling van
-
4,3
Both flights delayed
Voordelen: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Nadelen: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
beoordeling van
-
8,6
Business Week in KL
Voordelen: Ease of booking and 30kg baggage allow all included in quoted flight cost
Nadelen: Food quality appears to be falling down in variety and quality
beoordeling van
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3,0
Nadelen: Turbulence
beoordeling van
-
10,0
Voordelen: Good service and good plane.
beoordeling van
-
7,6
Voordelen: food, service
Nadelen: nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.
beoordeling van
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6,0
Good for short trips
Voordelen: You can check-in luggage for free. Not like Airasia
Nadelen: Delays, of course.
beoordeling van
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8,0
Nice to have free luggage allowance of 30kg
Voordelen: The best thing is the free luggage allowance of 30kg each. They had some snacks and entertainment as well.
beoordeling van
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10,0
Voordelen: I was very impressed given it is a budget airline.
beoordeling van
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8,6
Very good service and fantastic price
Voordelen: somewhere between a budget airline and a premium service. For the excellent price i was excitement pleases with the service and comfort. Would definitely fly with malindo again.
Nadelen: my expectations were more than met.
beoordeling van
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8,0
Budget with comfort
Voordelen: Love the width of the seat, the free 30kg luggage allowance and food. All provided without extra cost.
beoordeling van
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10,0
Malindo Air is top of the line!
Voordelen: Malindo Air impressed me above and beyond with their services, from start to finish! I don't think I've had a better experience with an airline before - keep up the amazing work Malindo!
beoordeling van
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2,0
Disgraceful security - never again
Voordelen: Read trip advisor Will never use them again They will have an accident and it will be their fault
beoordeling van
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8,0
Good.
Voordelen: something
Nadelen: something
beoordeling van
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10,0
Very Nice Service and comfortable flight
Voordelen: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
beoordeling van
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10,0
Nice flight
Voordelen: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.
beoordeling van
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8,0
Nadelen: There are small snack & water given previously, but now only water.
beoordeling van
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2,0
Nadelen: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service
beoordeling van
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2,0
No fight
Voordelen: Nothing
Nadelen: Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund
beoordeling van
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7,3
Voordelen: Proactively checking the boarding pass to shorten que of the boarding process.
Nadelen: Delayed
beoordeling van
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8,0
Nadelen: Cabin very hot. Aircond broken??
beoordeling van
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4,0
Voordelen: Horrible, tv not working. I asked for no vegan and they forgot to bring my food. After I mentioned, they finally brought and was vegan! Plane very unconfortable and old. Totally different than the connection place that was way less time on air.
Nadelen: Nothing
beoordeling van
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2,0
Voordelen: Nothing
Nadelen: Evrything
beoordeling van
-
8,0
Not bad
Voordelen: Pretty on time
beoordeling van
-
7,3
Voordelen: Good legroom and friendly crew
Nadelen: They said that they provided best quality beverages (they gave example as Starbucks), but just mineral water coming out
beoordeling van
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10,0
Voordelen: Every thing in the flight was excellent.
Nadelen: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.
beoordeling van
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7,6
Voordelen: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.
Nadelen: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.
beoordeling van
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4,0
Efficient but cold
Voordelen: It was on time there was plenty of space for carry-ons
Nadelen: The staff yelled at passengers and at two points hig me (hard) in the head with luggage and an elbow)
beoordeling van
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8,0
Could improve
Voordelen: Comfortable, on board flight menu was good, no delay.
Nadelen: Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.
beoordeling van
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8,3
Slow boarding process
Voordelen: Nice flight crew, comfortable cabin
Nadelen: Passenger id check before entering the departure gate took forever. They checked visa permits which actually was not their duty. They're flight ground crews not immigration officer!
beoordeling van
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7,0
Cheap and comfortable but expect delay
Voordelen: Flight, seats, food
Nadelen: Gets delayed 90% of the time.
beoordeling van
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8,0
Voordelen: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.
Nadelen: No kiosk to self print boarding pass at airport... This trip flight from SZB was postponed and flight from PEN was pushed out.
beoordeling van
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4,0
Comfort.. but delay...
Voordelen: Comfort of seat
Nadelen: Delay..
beoordeling van
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3,6
Comfort.. and Delay
Voordelen: Comfort of seat
Nadelen: Delay.. Almost 3 hours.. Technical problems
beoordeling van
Vluchtstatus
Malindo Air kaart
Top luchthavens waar Malindo Air vliegt
- Luchthaven Kuala Lumpur Subang (SZB)
- Luchthaven Kuala Lumpur Internationaal (KUL)
- Luchthaven Penang Internationaal (PEN)
- Luchthaven Kota Bharu Pengkalan Chepa (KBR)
- Luchthaven Johor Bahru Sultan Ismail Intl (JHB)
- Luchthaven Langkawi (LGK)
- Luchthaven Denpasar Ngurah Rai (DPS)
- Luchthaven Kuala Terengganu Sultan Mahmood (TGG)
- Luchthaven Alor Setar (AOR)
- Luchthaven Kota Kinabalu (BKI)
- Luchthaven Kuching Utara (KCH)
- Luchthaven Singapore Intle luchthaven Changi (SIN)
- Luchthaven Jakarta Intle luchthaven Soekarno-Hatta (CGK)
- Luchthaven Perth (PER)
- Luchthaven Kathmandu Intle Luchthaven Tribhuvan (KTM)
Contactinformatie Malindo Air
- OD IATA code
- +603 7841 5388 Bellen
- malindoair.com Bezoek
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