Hotels in Kansas City

Voordelen:: The resort was very clean and staff very helpful.

Nadelen:: The charge for any extra items such as lockers, gaming, reactivation of wands previously purchased for magic quest,basically everything had an upcharge. A family of 4 doesn't normally spend close to $500 a night for Kansas City KS location.

Voordelen:: Everything! So well organized and can be geared for all ages! Great stay!

Nadelen:: Nothing .... a was great!

Voordelen:: Lots of things to do for kids. Nice indoor water park. Nice restaurants on site. Lots of things to do in the area.

Nadelen:: Room A/C was noise.

Nadelen:: It would be wonderful if they offered some kind of free breakfast and the food was not so expensive

Voordelen:: Everything in the hotel is specialized making sure the kids have a good time. It was so wonderful!

Nadelen:: The beds were not comfortable at all.

Voordelen:: The waterpark was fun. The activities for the kiddos were great! We loved the slides the most.

Nadelen:: There was mold on the Frigidaire air conditioning upstairs. The room smelled of vomit when first entering. After a bottle of febreeze the smell got better. The prices in the restaurant were steep for breakfast. I was looking forward to a massage but they no longer have a spa. Sorry moms.

Voordelen:: Everything is one place

Nadelen:: The prices are so high we have to bring our own food and drink. Also how can you be overbooked every night? I had to stay in a room with no shower, no TV, and a leaking faucet because they allow overbooking and it always ruins someone's weekend.

Voordelen:: Room was spacious.

Nadelen:: Check in was at 4pm, 2 of our 3 rooms were not ready until 7pm! Extremely overpriced for what it was. Refused to give us any money back for the delay in our rooms, gave us a scoop of ice cream instead. Will definitely never go back.

Voordelen:: Friendly staff, lots to do with a toddler.

Nadelen:: Room was adequate but nothing special. Probably needs updating soon. Noise level from people in room above walking around really sucked.

Voordelen:: Loved the water park, and the activities for the kids throughout the day/ night. the beds and rooms were very clean! the complimentary wolf ears for the kids.

Nadelen:: The cost of food and beverages. how cold the hallways were. and the fact that we checked out of our room at 11am, went to swim until 12pm turned in all towels at 12pm and were charged $60 for towels. maybe should wait 24 hours after check out to charge guests for little things like that. especially when they were returned.

Voordelen:: The staff was friendly for the most part. The young lady Tailly was amazing. She was dressed in a fairy costume and super knowledgeable. She helped us understand the quest adventure. She worked in the shop on the third level. The cashier, Gentleman in the store on the second level was so kind and helpful too. And the young ladies in the coffee shop were so nice. So many nice young people in the arcade, swimming pool. Also the story teller and the wolf person in costume. Over all an amazing time my 2 year old, granddaughter had. And that is what matters most to us.

Nadelen:: Wear and tear in the room. Some staff members where not to knowledgeable. Or friendly but people are human and maybe they were just having an off moment.

Voordelen:: The front desk person was very nice. The room was very clean, looked brand new and the waterpark area was great! I loved how they had lifeguards. Our experience was GREAT!!

Voordelen:: The hotel was in a safe, quiet location.

Nadelen:: The hall reeked of marijuana, the hot tub had mold all around the drain, and the breakfast wasn't very good. The room was okay, but when your eleven-year-old asks you if the hotel is "cheap", you know it's subpar.

Voordelen:: Friendly staff and the rooms were immaculate!! The pool was open late and breakfast was great!! I’ll b back

Voordelen:: This hotel is a wonderful value - always clean, excellent free breakfast, comfortable beds and plush linens, nice indoor pool, friendly staff, newly updated suites. I really enjoy my frequent stays here.

Nadelen:: I totally enjoyed my stay.

Voordelen:: Good Coffee

Nadelen:: Had to call police because fight in room next to us.

Voordelen:: The suite was nice having a second room.

Nadelen:: We had to move rooms twice! First was an electrical problem the second was my kids got bites from bed bugs that we saw and got the hotel manager. They only took of a 50 dollar charge!!

Nadelen:: Housekeeping coming into my room even though I had a do not disturb sign up.

Voordelen:: Location-it's close to a great shopping mall. The staff was very helpful, and the breakfast was well stocked.

Nadelen:: The bathroom could use a towel rack.

Voordelen:: The breakfast was outstanding! So many delicious choices. Every staff member I spoke to was very friendly and I felt very welcome. The workout room was very nice too. In spite of my facility critique, I will most definitely stay here when I return to Kansas City!

Nadelen:: The elevator carpet needs to be replaced. There were several carpet stains in my room. When I looked under the bed before I checked out there was a toothbrush and a grocery bag full of nonperishable food from a prior guest. Lastly, the cold water didn't work in the bathroom sink...just a trickle. Only an issue for brushing teeth.

Voordelen:: It was quiet didn't hear noise from hall

Nadelen:: Bathtub had hair in it .toilet was dirty around bolts . No heat in bathroom.

Voordelen:: Clean, friendly staff, nice room.

Nadelen:: I don't like the fee they add to your credit card when you check in.

Voordelen:: The spa area

Nadelen:: The coronabirus caused not being able to go swimminj

Nadelen:: Running a vacuum around in all areas would have help the cleanliness.

Voordelen:: Water slide in the pool is great for kids.

Nadelen:: Very run down. Torn carpeting, broken tile, no AC in elevator or upper hallways. Much more wear than it should have for its age. Staff was incompetent, rooms did not have proper number of towels, ice bag, or bedding for pull-out. Will not be returning.

Voordelen:: I love the staff. The location is great.

Voordelen:: The breakfast was the best part about the hotel.

Nadelen:: The bar did not really have much of anything. They said they were between trucks. Very disorganized.

Voordelen:: Everything. when I talk to him after a very long drive the lady at the front desk was over accommodating. Everything was clean beds for very comfortable. I've already recommended it to several people.

Voordelen:: Location and nice rooms up to date.

Nadelen:: No

Voordelen:: Nice place. Fairly priced. Great location

Voordelen:: Actually wanted to go to the swimming pool, but just ran out of time due to opening and closing.

Nadelen:: Actually everything was good

Voordelen:: Nothing was to like about it

Nadelen:: Room very small , shower hardly let out any water sheets weren't clean, lots of rust on lower part of bathroom door the breakfast food was disgusting it's the highest price hotel I stayed at with the worst food and made me sick ,

Voordelen:: The staff was friendly and with the misbooking they tried to fix it as best they could.

Nadelen:: The stairwell was dirty and the room we were given as not the one we had booked but they had none of the other available.

Voordelen:: Facilities were great.

Nadelen:: N/A

Voordelen:: It was great!

Voordelen:: Clean property. Nice rooms. Friendly staff especially Pat the bartender.

Voordelen:: I love the variety of themed rooms and how decked out they are!!! Staff was great, breakfast was great!!!

Voordelen:: Wonderful staff- very friendly.

Nadelen:: Bar was not open during our stay. Need a Coffee bar please. Should have water bottles for guest. The drink vending machines were empty.

Voordelen:: It was a very charming and unique stay the a/c was broken in the room we booked the staff took care of it immediately and gave us an upgraded room for our troubles. They bent over backwards to ensure we were pleased with our stay.

Nadelen:: Their was nothing I could complain about it was perfect

Voordelen:: Staff was very nice. They had drivers take you around the area. Room was very clean. The bar was great.

Nadelen:: The biscuits and gravy tasted really bad. It would also be good to put all the amenities you offer in the rooms.

Voordelen:: The hot tub in the room was amazing. I was sore but I brought bath bombs and it was wonderful. The bath robes made me want to steal one- so I googled them and figured out that they're like $90 bath robes, so that makes sense. Spa was nice. I always think massages are overpriced, so there's no use in asking me about that. My husband and I got a couple's massage. The masseuses were great. I expected a little better of a "spa" given the Avalon's reputation. It was essentially a converted extra space. The barTENDER is awesome. They're doing the right thing regarding oppening up some more space for him because he draws people who aren't even staying there. He's friendly, sharp, personable, witty and fun to be around. His drinks are amazing. I didn't know what I wanted, but somehow, he did!

Nadelen:: The bedroom was tiny (Colorado Experience). There wasn't enough room to walk between the wall and the foot of the bed without turning sideways. There was no fan in the room of any sort. There was only one bedside table on the far side, so we had to leave everything on one side, which meant my husband and I had to switch our usual sleeping positions. My impression is that the more expensive rooms are probably nicer, but we wanted something kinda bougie without getting ridiculous. Will probably go back in Nov and try again, maybe, for their veterans/1st responders/etc appreciation special. Maybe. The breakfast was.... bad. Mine was... ok? I had the biscuit and gravy, and a weird-tasting sausage patty. My husband got an $11 egg brulee type thing which, for $11 one would have expected more than about half a cup of egg and sausage. Don't eat breakfast at CA, get it somewhere else.

Voordelen:: The room was a lot of fun! We didn't know what we were getting going in, which made stepping into the Egyptian Palace room all the better. The hot tub and bed were extremely comfortable. Room was clean and well put together, and the staff were very accomodating.

Nadelen:: The bathtub had a persistent drip and, due to full bookings, we were not able to move to another room. However, we received a complimentary breakfast and the staff made sure that the water was relatively unobtrusive.

Voordelen:: The Serengeti room was what we selected. It was clean and definitely nicely themed. They offer a decently priced, multiple choice, room service breakfast,for a decent price. **Get the cinnamon rolls** You'll thank me later!! Staff was great,check in was easy. Housekeeping seemed a bit afraid to clean the room,but to be honest,I can only imagine what they have seen,lol.

Nadelen:: In room there is no coffee maker or microwave. A "side of the road" motel has them in the room,so I would have thought the same for an expensive hotel. Breakfast was good, however semi-warm on arrival. If you are staying on a Saturday night expect to only be able to fill the jacuzzi one time with hot water. We tried to fill it to run the Jets with some disinfectant (better safe than sorry) and after that,we no longer had hot water,just warm. But the following day, non-issue.

Voordelen:: It was a unexpected fun theme room , we had a great time .

Nadelen:: Nothing it was a great romantic time

Voordelen:: The fantasy like themes

Nadelen:: Hard to find

Voordelen:: The staff. Pat the bartender was amazing!

Nadelen:: Carpets need replaced rooms need painted and deep cleaned, and updated

Voordelen:: The location was convenient.

Nadelen:: Rooms were dirty, staff untrained, unfriendly bar/ restaurant staff, no communication between staff, bad house cleaning crew

Voordelen:: Staff was friendly

Nadelen:: The room was not clean at all. The floor was not vacuumed and the bathroom had hair all over the floor and shower from the previous guest.

Voordelen:: Newly re-model - staff was very nice & polite

Nadelen:: Our room was RIGHT OUTSIDE The elevator/ heard it go up & down all night - sleepless nite Plus the room had a gas smell

Voordelen:: Nice new facility

Nadelen:: Saw cleaning crew spill coffee out of garbage bag and was still on the floor the next day. Cleaning cre did not clean our room the second day. Had to ask for towels every day.

Voordelen:: I love the location

Nadelen:: Not a free breakfast

Nadelen:: I didn’t like the fact the room didn’t have towels when we checked in. And none of the appliances work in the room. The refrigerator didn’t work the coffee machine alone with blow dryer.and the door didn’t lock properly

Voordelen:: I have to tell you that in my bed there were many long hair, surely it was a lady's hair, and even in the shower, I did not complain because I left in a hurry, but I just wanted to leave you my comment, I hope it serves to improve your excellent service,

Voordelen:: Parkeer garage

Nadelen:: Relatief oud, mag wel een opfris buurt hebben.

Voordelen:: Room was clean quiet and comfortable. Close to sports venue and downtown.

Nadelen:: Staff didn't explain that buffet breakfast wasn't free. No hot tub even though it's pictured.

Voordelen:: Jess...she was the sweetest desk clerk!!!Business

Nadelen:: Nothing

Voordelen:: Nothing

Nadelen:: Lot of problems 1) they could not locate the booking 2) then finally waiting and booking.com people called they finally located it then they informed credit card is not working however they had put the expiry dates wrongly 3) finally they put the wrong invoice value and if i wouldnt have noticed it they would have charged me more 4) shuttle service always unavailable ... approx 2.30 pm in the afternoon or morning 7.15 which earlier they said it is available from 7 am to 10 pm 5)the staff at the front desk is completely incompetent at her work and will never stay at this hotel again I do not recommend anyone to stay at this hotel as it is a disaster

Nadelen:: dirty and unfriendly staff. Way overpriced.

Voordelen:: Room, security

Nadelen:: None

Voordelen:: LOCATION TO KU MEDICAL CENTER

Voordelen:: Staff was awesome

Nadelen:: no

Voordelen:: Loved the location so many places around to eat. The breakfast was very good. Everyone was very nice and welcoming. The room was nice and big. Pool was nice but a little cold.

Nadelen:: The lighting in the room was not very bright. We couldn't figure out the thermostat but figured it out after awhile.

Voordelen:: Across street from KU Medical Center.

Nadelen:: Room doors slam loudly if not closed by hand.

Voordelen:: The bed was exceptionally comfortable. Breakfast was delicious! So convenient to KU Med Center and great restaurants.

Nadelen:: For the price I'd think there'd be a larger TV. The TV buffered the whole 3 days we were there. Great room but it would be nice if the drapes were made to close.

Voordelen:: Bed and linens like heaven

Nadelen:: Only one recycle thing: I was told that the door key cards get recycled. Nothing for cans. All food serving items were styrofoam and plastic. Very wasteful. Hurts the earth and makes people sick. I heard other guests making comments about nothing being recyclable. Lots of opportunities to go green. At least give us the option. Thank you.

Voordelen:: Clerk was most courteous and tried to be helpful.Breakfast was good.

Nadelen:: The toilet in my room #432 King Suite would not flush. We were afraid to use it for fear of over flowing. I asked the clerk to change rooms soon after check in and was told she couldn't do that,I go K.U. often, I will be looking for another place to stay.

Voordelen:: Plenty of restaurants close by and free parking on site , although not covered, was nice too

Nadelen:: Construction at the hospital across the street was loud in the morning as was street noise, the pool was only 2 1/2 ft deep and very small. Really wish there had been a hot tub to relax in after a long day.

Voordelen:: Very good location right across street to KU Ned center Rooms looked just like new very clean Breakfast included was very good had great variety of hot foods like scrambled eggs bacon sausage oatmeal pancakes and lots of yogurts

Nadelen:: No everything was awesome

Voordelen:: Location near KU hospital. Clean.

Voordelen:: Convenient to KUMC. The breakfast selection was very good. Ability to print my papers off for my classes when I needed to.

Voordelen:: It was nice

Nadelen:: Well one we found Panties in the room

Voordelen:: I am loving my stay I absolutely live the room we r In

Nadelen:: Haven’t found nothing

Voordelen:: It was a very nice place to stay at

Voordelen:: Location

Nadelen:: We were short with toilet papers and towels..

Voordelen:: The room was wonderful. Very clean.

Nadelen:: We chose to stay at this hotel because of the pool and jacuzzi. Both were broken when we stayed there. We called to make sure they had both and both were working before and we were assured it was. Staff was not very helpful or understanding.

Voordelen:: The employees were very helpful and kind. We loved the shower!

Nadelen:: The carpet needs repaired at transition points and the trash was not emptied in our room but the staff did a great job of getting it taken care of.

Voordelen:: Very spacious and it has everything awe needed

Nadelen:: N/A

Voordelen:: Cleanliness, friendliness and location

Nadelen:: Only thing is the vent blew directly on bed.

Nadelen:: Nope

Voordelen:: Hotel was clean and the size was great. My daughter and her friends walked over to Dave and busters to have fun.

Nadelen:: Had to drive down to the Hampton inn to swim because there pool was closed. The lady down there didn't eat to let us swim because she said she doesn't know why they keep telling people to come to there hotel! I needed towels and they didn't have any!!!

Voordelen:: The location and the staff.

Nadelen:: We had the King studio, with 2 teenagers, that sofa bad was not big enough!! Had to use cushions on the floor for a bed for one. For the price we paid that was irritating.

Voordelen:: The accommodation

Nadelen:: No

Voordelen:: Geweldig voor de prijs!

Voordelen:: Nice swimming pool

Nadelen:: Extremely rude general manager.

Voordelen:: It was quite

Nadelen:: They charged me double the amount of money I thought I would pay

Voordelen:: Location

Nadelen:: Did not have a microwave as stated on website when booked and staff would not change rooms to accommodate.

Voordelen:: Its location to my work location.

Nadelen:: It is run down and filthy. The breakfest is dubious at best. My room needed some repairs (a working shower head). When I asked for it to be changed. It was ignored. I requested four days straight that my sheets be changed because of prior stains and this was ignored too. Dissatisfied is mild. How did this place get a four star rating.

Nadelen:: The room was tiny, there was barley any room to walk around the sides of the bed. The room and the hallways had a musty smell. The room hadn't been cleaned very good. I wouldn't stay again.

Voordelen:: The Room was nice and the price was good! Except I thought that my money had been already taking off my card before I got there and on the booking.com website but it didn’t take my money but sent me a confirmation number in my email!

Nadelen:: Well both the Lobby and Dining room were under construction and it had a musky smell in the lobby and the dining room

Nadelen:: Seemed to be undergoing renovation.

Voordelen:: Didn't like anything staff was very rude ...pool was ice cold

Nadelen:: Everything

Voordelen:: Not a good experience at all.

Nadelen:: There were bugs in our bed alone with a bunch of hair and questionable stains all over the sheets. The room had a musty smoke terrible odor. They moved us too another room which still had the same smells. The lobby

Voordelen:: The breakfast

Nadelen:: It was dirty! The shower drain was broken!The telephone didn't work so I had to walk to the front desk to ask for new pillows, because all 3 of them were dirty, had hair in them, and the pillowcases were stained! It was awful for the amount of money I pai

Voordelen:: Nothing it was under construction. No heat in room unless you wanted it 90 degrees. Staff refused to help.

Nadelen:: Rooms have poor heating/ac. Staff unwilling to help. Rude

Voordelen:: The bed was comfortable.

Nadelen:: Remodeling still incomplete, cafeteria clushered with building materials , chairs and tables & boxes There wasn't a microwave in room. Had to adjust thermostat and left to allow room to cool. Set temp at 69 in this little room. Set 78 to sleep, and 82 for shower!

Voordelen:: Clean and quiet

Nadelen:: Said pet friendly fees MAY apply. Non refundable $125.00 pet fee.

Nadelen:: The rooms lacked a safe.

Voordelen:: Location Cleaning staff did an excellent job.

Nadelen:: Hot water didn't work when I arrived

Voordelen:: Everything was very clean and casual. The staff was always very friendly. We didn't realize that breakfast ended at 9 a.m. on weekdays because it ended at 10a.m. all weekend. We went down for breakfast with my 3 children at 9:15 and they were finishing closing everything up. A woman, I imagine the manager, stopped us from going back up and said she could still get us some breakfast. She insisted we got food and helped my kids make plates. It was so kind and the kids were very happy because they were not in the mood to get dressed and go to another restaurant! To me that was above and beyond and a great way to end our stay.

Voordelen:: I liked the layout of the rooms.

Nadelen:: When we checked in, “Mark” was just plain rude. Although Hilton Honors booked us here as a “family friendly and pet friendly” location, it was neither. Upon checkin I was informed of a $145 NON REFUNDABLE PET FEE. This was more than the room itself. The guy checking us in was not helpful or friendly and put us in the wrong room. So we had to come back down to resolve that. I travel 120 nights a year and Im a Hilton Honors member. Ive never written a bad review - but this location earned it.

Voordelen:: Always pleasant and informative staff. Faculty and rooms are clean. Great breakfast. Stayed here more than once and it's always fantastic.

Voordelen:: In een woord alles

Nadelen:: Niets viel tegen

Voordelen:: I really loved how clean and new the facility was. And I loved the kitchenette in the room

Nadelen:: The only thing I can think of is that We were in a room next to the ice machine and we heard the constant noise of the machine all night.

Voordelen:: Very Clean, comfortable beds, quiet.

Voordelen:: Relaxing and quiet

Voordelen:: Helpful staff, clean, great room amenities, free breakfast.

Nadelen:: Water in shower didn't get very warm. Fitness center inadequately equipped

Voordelen:: Location

Nadelen:: Room

Voordelen:: I did like the open floor plan in our room along with the 3 tv's. The bathroom was nice as well as the soap's provided! Breakfast was yummy too!

Nadelen:: We used booking.com and the tax rate wasn't correct. Also whomever stayed above us was very loud all night, and up at 5am with the same noise. Around the same time our heater started buzzing, which was a shame because I was looking forward to sleeping in. Also the Keurig did not work in our room, fortunately there was coffee at the breakfast.

Voordelen:: We liked the long bench in room for a place to put luggage. Like the shampoo, conditioner and body dispensers in the shower now! Like the new window shades-kept out the lights at night and then got to see the beautiful sunrise the next morning. Breakfast was great. Also really like the Keurig, frig and microwave in the room too!

Nadelen:: Don’t know how often the rugs in entrance and on the floors get vacuumed-but they sure needed it Friday when we checked in. Saw a friendly guy mopping Saturday morning so cleaning was getting started.

Voordelen:: Breakfast was good

Nadelen:: Wasnt anything we didnt like

Voordelen:: Cookies in the evening.

Nadelen:: Room was not made up one day. Computer in lobby had serious problems and internet was very slow.

Voordelen:: Location and staff

Nadelen:: Everything was wonderful

Voordelen:: Check in was a breeze as the staff was very friendly and helpful, the room was clean and comfortable. The pool and hot tub were at perfect temperatures and just what we needed after a long day. Breakfast was complimentary and the coffee was hot.

Nadelen:: The only thing we didn’t like about this hotel is the fact that they didn’t have any water bottles in vending, or in the entire building for that matter. We had to get refreshments from the local gas station.

Voordelen:: The front desk staff was awesome and so kind! The pool wasn’t huge but a good size for the kids. Loved the 2 Queen and Sofa bed option in the room. Not very many hotels have that! My kids loved the pancake maker at breakfast!

Nadelen:: There weren’t really any cons. It was a good value for the price I paid.

Voordelen:: Location. Quiet. Good bed. Room was a little small.

Nadelen:: Could easily hear the people upstairs walking around.

Voordelen:: Very nice and clean room.

Nadelen:: Nothing.

Voordelen:: Staff is so nice.

Voordelen:: Great price, nice rooms and hotel.

Nadelen:: Nothing we didn’t like.

Voordelen:: Very clean and location was great for the soccer tourney we were at.

Voordelen:: Convenient location, clean, price was right.

Voordelen:: The rooms are very comfortable and nice

Nadelen:: Hassled over cancellation

Voordelen:: Comfort Suites Speedway is an excellent hotel, with comfortable and newly remodeled rooms, plush bed linens and towels, safe and ample parking area, nicely maintained indoor pool, and delicious free breakfast.

Nadelen:: I like everything about this hotel.

Voordelen:: Very clean and great location. Check in staff were extremely helpful. Good wifi.

Voordelen:: Nice bed with Refrigerator and Microwave

Voordelen:: The room was large with a king size bed, nice sofa and desk. The bathroom was clean and the front desk agent,  was nice as pie!

Nadelen:: Sofa could have been updated.

Voordelen:: It was very clean and easy to get to and close to area shopping and dinning

Voordelen:: Locatie

Nadelen:: Zwembad was koud beetje prijzig

Voordelen:: Close proximity to my destination.

Nadelen:: Prices were extravagant, what cost me $--- a night is advertised this week at $--- and there was nothing going on in the area to warrant the higher price, in my opinion.

Voordelen:: Location and very clean room

Nadelen:: Breakfast was crowded and most of food gone halfway thru breakfast hours.

Voordelen:: Bteakfast was great! Beds were very comfortabler. Size of room good. Staff was personable. I highly recommend staying there.

Nadelen:: Distance from downtown. Weather prevented us from sightseeing

Voordelen:: The employees were really helpful and kind the facility was clean and breakfast was really good. I would recommend this to a friend any day.

Nadelen:: The only thing that I didn’t like about this hotel is the business center is really more of a fun center I couldn’t do any of my documentation on the computer it wouldn’t let me open anything

Voordelen:: It was quiet with comfortable beds

Nadelen:: I love all Hamptons. Unfortunately, this one had noticeable renovations done to the room that were very poorly done. Example: Carpet had gaps between squares. Toilet would only flush if we held the handle down for around 30 seconds.

Voordelen:: Cleanliness and location

Voordelen:: STAFF WAS VERY NICE AND HELPFUL. HOTEL VERY CLEAN.BREAKFAST WAS REALLY GOOD.

Nadelen:: WE BOOKED FOR A KING BED. WHEN I ORDERED IT WAS CALLED KING ROOM, BUT HAD 2 QUEEN BEDS. WE STAYED HERE PREVIOUSLY AND HAD A VERY NICE NICE KING BED, THE QUEEN BED WAS NOT COMFORTABLE AT ALL.

Nadelen:: They might need to take a look at Salina and see what they do. There was just a lot of stuff that we didn't enjoy our stay.

Voordelen:: None of the usb plugs worked. There was hair I'm pretty sure pubic hair in bathroom shower. Not happy at all with stay.

Voordelen:: Nice bed and pillows.

Nadelen:: The fact that it charged my card when I said I wanted to pay in cash when we checked in and they told me to do it at check out! And then blamed it on booking .com

Voordelen:: Everything was exceptional!! The staff from the front desk to the kitchen attendant were extremely friendly and polite. The breakfast was delicious! And the room was spacious and comfy. My family enjoyed the stay! Best hotel by far we have EVER stayed at!

Nadelen:: Nothing...everything was perfect!

Voordelen:: The location for us was the best. Our friends were staying at the best western and it was within walking distant.

Nadelen:: The walls were like paper thin.Our room was located next to the stair well.The elevator broke down,which escalated the noise volume and traffic by our room. And we could here a baby crying next door like it was in our room in the wee hours of mourning.

Voordelen:: Clean room. Staff excelent.

Nadelen:: Beds were hard. Hurt my hips.

Voordelen:: Easy access to freeway.

Nadelen:: One shouldn't have to clear their own toilet with a plunger when staying at a hotel.

Voordelen:: People working at American Inn were nice & breakfast lady did a good job with asking for the voucher we had to have to eat, her name was Peggy & she did a great job with keeping the breakfast area very appealing.

Nadelen:: The check-in lady had to check us in behind plexi-glass - not a good sign, also products were lined up for sale & a resident was collecting mail when we arrived - permanent residents felt like it was an apt complex rather than a hotel. Also I was nearly robbed at 7am on check-out day, my my husband had left to get car ready, when a stranger kept knocking, I had just stepped into the bathroom & couldn’t open the door - if I had who knows what he would have done, after banging on the door 4x he left, also my husband returned. Bonus on crime element - 2 young men with back-packs hung out by front door & back - looking like they were bored = maybe look outs for guest like us?

Voordelen:: No one thing

Nadelen:: Everything. Everything was disgusting and dirty and old.

Voordelen:: Pool

Nadelen:: Staff

Voordelen:: What I like it was better than the comfort inn. Hospitality was great room clean the inside decore is comforting and beautiful.

Nadelen:: Yes, no wheel chair available for disabled customer.

Voordelen:: Breakfast was good, simple. The staff are very nice.

Nadelen:: The room smelled like smoke because they haven't changed anything since not allowing smoking. The floor was very bumpy and hard.

Voordelen:: Very smelly loud noises uncomfortable beds

Voordelen:: The room was quiet and clean and the bed was comfortable. Also, it was easy off and on access to I-70.

Nadelen:: It looked a little shady - with the reception area behind bullet-proof glass.

Voordelen:: Price

Nadelen:: Each room had something broken in it.

Voordelen:: Best thing I can say is the price. We got tickets last minute for NASCAR race so booked last minute. Price was half of next available motel. Motel was five minutes from track. Staff was friendly.

Nadelen:: TV did not work. Staff said it was a cable service outage. Shower water pressure was very low. No hair dryer. No shampoo. You could purchase a small bottle at desk for $1.00.

Voordelen:: The price

Nadelen:: I reserved a non smoking room and got a smoking one

Nadelen:: Luid, zeer slechte service tijdens de check in

Voordelen:: nothing

Nadelen:: The morning desk staff are incompetent. They were rude and unwilling to print a receipt for my stay. Horrible experience.

Voordelen:: the location, the price for us having to go to a medical center for surgery. some of tge staff was exceptional

Nadelen:: this is not enough room, but room in beginning had a brown recluse spider on wall, the first room was not mobility limited, the second room was cleaned poorly, shower dripped continually onto tile floor making entire bathroom slick and almost fell twice,

Voordelen:: Location

Nadelen:: The carpet was dirty. The roomed smelled.

Voordelen:: Staff was pleasant and accommodating when we requested an alternate room on the first floor.

Nadelen:: Location was a little less than desirable. Glad I was not traveling alone.

Voordelen:: Staff was great

Nadelen:: It didn’t have the your own pool or the hot tub it said it did in the website they over booked so we had to stay in separate rooms

Voordelen:: a place to sleep

Nadelen:: none

Voordelen:: Location to KU Med Center

Nadelen:: Lobby is gross! Needs swept, mopped & painted.

Voordelen:: Close to KU med center

Voordelen:: Friendly front desk

Nadelen:: Not clean. Ex: Food left in fridge from previous guest.

Nadelen:: The carpet was not cleaned around the edges. Previously there was a shuttle to ku med.

Voordelen:: The breakfast was pretty good!

Voordelen:: Breakfast was delicious! Bacon, sausage, eggs & gravy in addition to the typical "hotel breakfast" items

Nadelen:: Nothing was bad

Voordelen:: Friendly staff. Great location.

Nadelen:: No

Nadelen:: Needs to be updated. This hotel was in the same category as holiday inn expresses. Definitely not comparable.

Voordelen:: Clean and friendly

Nadelen:: Nothing

Nadelen:: Pools were not very clean. Wife got a rash from the hot tub.

Voordelen:: Location

Nadelen:: You can't enjoy a pop,beer or water as you relax in the pool/hottub area.

Nadelen:: Very firm bed...some may like that but we didn't Hair in the shower that was NOT ours

Voordelen:: When I set the preferences for the reservation, I said we were 2 kids and one adult. It took me to book a room we didn’t fit in. I didn’t pay enough attention and booked it. At the hotel they said i had booked a king bed! What’s the point of all that asking about who is travelling etc etc if the prices and rooms are randomly offered?

Nadelen:: Hot tub: not a good one

Voordelen:: Location

Nadelen:: No

Voordelen:: Safe location

Nadelen:: It took to long to get checked in

Nadelen:: The person at the desk could have been more personable. Also breakfast foods were not restocked even at 6:30.

Voordelen:: Everything was great

Nadelen:: Nothing can be better

Voordelen:: Compared to choice motel stays. This one lacked what I have come to expect when choosing a hotel in the choice family. It was quiet and conveniently located.

Nadelen:: Breakfast was not as expected. Room was dark. Front desk was very In personable. Didn’t receive same welcoming as other choice motels

Voordelen:: Nothing :(. It was awful!

Nadelen:: The fridge was broken and they just said too bad. The sheets were dirty and there was hair all over the shower!

Voordelen:: Very clean. Had a refrigerator, microwave, sink, etc.

Nadelen:: Room could have been a little larger.

Voordelen:: The location was perfect was in walking distance to everything we needed The room was amazing!!

Nadelen:: No

Voordelen:: Nice location. Room was clean and very roomy

Voordelen:: Liked our room with the kitchenette.

Nadelen:: Liked everything.

Voordelen:: The front desk person was very friendly and was trying his best. The location was great and included a nice patio area out front with grill.

Nadelen:: The air conditioner in my room did not work. The hotel was cramped since it was sold out, so very noisy with people running, kids playing etc.

Nadelen:: The pet cost per day. I understand a deposit in case there is damage but small dogs don't mess things up

Voordelen:: Location

Nadelen:: 2 day stay and NO house cleaning at all!

Voordelen:: Beds very comfortable that's a bonus in my book

Voordelen:: Location and the clerk at checkin. The bed was comfortable.

Nadelen:: The room was not clean and looked a bit seedy, needed paint.

Nadelen:: Good staff, clean room

Voordelen:: Location, bed was comfortable, soft pillows

Nadelen:: The fridge was noisy.