Hotels in Hurghada

Voordelen:: Service en kwaliteit van het eten is uitstekend

Nadelen:: Echt alles is geweldig

Voordelen:: clean .. location

Nadelen:: refuse my photographer enter the hotel

Voordelen:: Everything

Nadelen:: Nothing

Voordelen:: Goed en vriendelijk personeel. Prima kamer en voortreffelijk ontbijt

Nadelen:: Weinig

Voordelen:: goed ontbijtbuffet en ideale ligging , goede faciliteiten voor scuba diving

Nadelen:: internetverbinding zeer zwak en onbetrouwbaar

Voordelen:: Veel variatie tijdens het ontbijt en avondeten. Vriendelijkheid van het personeel.

Voordelen:: The location

Nadelen:: Rooms dirty, AC not cold Food very repetitive. Some Waiters very rude.

Voordelen:: Very friendly and professional staff, room was very clean and food was good

Nadelen:: The spa arena is really not up to the standards of a Hilton.

Voordelen:: Staff was professional and friendly and they did their best to make my stay comfortable,good location, the food quality and variety was excellent

Nadelen:: Nothing

Voordelen:: The staff is nice, polite, and helpful. The location is good. The swimming pool is big with slides for children and 3 big slides. The sea-side is nice. The breakfast is amazing.

Nadelen:: The internet is poor.

Voordelen:: Het eten.

Nadelen:: Niets.

Voordelen:: Very friendly staff, clean room

Nadelen:: In room service and facilities were not so good

Voordelen:: It was fun to go banana boat and parasailing

Nadelen:: the website was not clear about the room locations resulting in misunderstanding while checking in

Voordelen:: swimming pool, and beach

Nadelen:: rooms could be more ... luxurious? kids play ground was closed, helth club located in the other side of the road, which inhibits the will to go there.

Voordelen:: The staff is attentious, the beach is ok, the pool is very good.

Nadelen:: The all-inclusive system. One should avoid it for sure. Many things are not included and the staff who serve it seems to be doing you a favour.

Voordelen:: My stay was so nice, special thanks to Hussein the night receptionist, he was really so helpful and decent!

Voordelen:: The staff in the reception was always helpful.

Nadelen:: The standard of the food in relation to price. The cleaning of the room. was poor. I would say the overall standard of the Hotel is more of a four star Hotel, not 5 star. The Gym was not up to standard.

Voordelen:: goede ligging bij strand; goed ontbijtbuffet; goede en ruime kamers

Nadelen:: geen gratis internet; personeel spreekt matig tot slecht Engels en de concierge heeft geen toegang tot internet, zodat bij vragen tijdschriften geraadpleegd worden. Sowieso, faciliteiten buiten hotel om lastig te arrangeren vanwege gebrek aan kennis van personeel

Voordelen:: Very comfortable and nice rooms and facilities, beautiful scenery and layout

Nadelen:: to try to offer the rooms on booking.com at half board or all inclusive!

Voordelen:: Very professional and helpful receptionist but Ilaria deservs a special mention.GREAT Italian food a "la casa "restaurant.The two cooks must mentioned for their ability,you don't miss Italy with them!

Nadelen::

Voordelen:: Het is een charmant hotel in het centrum van Hurghada! Personeel is heel vriendelijk, je komt niets tekort.

Nadelen:: Enige minpuntje: er worden zetels gereserveerd op het strand.

Voordelen:: everything: staff, location, facilities, amazing

Voordelen:: Food was excellent and the beach was beautiful Staff was very friendly

Nadelen:: Room cleaning and night shows

Voordelen:: A nice hotel when it was built, now needs much work to bring up to standards elsewhere.Excellent position & friendly staff, so worth closing for a year or two to do this.

Nadelen:: Coul do with total re-furbishment ,not just tweeking a b it here & there.only two lifts not enough & constantly not working during my holiday on 7th floor!

Voordelen:: Food quality and Variety (Most of the time) Friendly Staff (mostly) Good location Value for money View from Jacuzzi

Nadelen:: The place looks outdated Some of the cleaning and room service staff were a bit rude (opened the door on my friend while asleep and always staring at us as if we were being watched) Pool was not always clean, could see some dead bugs floating one day was bitten by Mosquitoes

Voordelen:: Verschillende mogelijkheden om lekker gevarieerd te eten. Alles is proper. Wij hadden een prachtige kamer met uitzicht op zee, ongelooflijk mooi. Het personeel is erg vriendelijk en behulpzaam.

Nadelen:: De douchestraal mocht iets harder. Wij hebben beiden dik lang haar en moesten lang het water laten lopen om de shampoo uit te spoelen, een mini puntje van kritiek dus.

Voordelen:: the place is beautifully located and ideal for a quiet holiday away from the crowds. amazing views of the red Sea and the city from our room

Nadelen:: the bathroom drain-off bit in the shower and the sink

Voordelen:: Food is good, location is quite convenient and red sea is beautiful, it's worth to see it with your lover absolutely

Nadelen:: Facilities need to refurbish in future if not consider cost but it's not big deal actually, still can acceptable

Voordelen:: Great hotel, lovely friendly staff Good location Delicious food

Voordelen:: De nabijheid van het strand, vlakbij. Het personeel dat ervoor zorgt dat je een leuke tijd hebt. De goede bedden in de kamer.

Nadelen:: Het voortdurend aanbieden van snorkel trips, massage en andere diensten van het hotel. Pas laat door dat je een rood vlaggetje kon plaatsen, zodat dat eindelijk ophield.

Voordelen:: Behulpzaam vriendelijk personeel, veel faciliteiten. Ruime kamer, goede kwaliteit van het eten, veel keus eten. Buiten de all-in restaurants ook een aantal a la carte restaurants die ook heerlijk eten serveren, bijvoorbeeld vegetarisch. Jammer dat er weinig gebruik van gemaakt wordt, wat de sfeer dan niet ten goede komt. Ons advies: ga daar ook een keer eten, het kan voor all-in gasten gewoon zonder bijbetaling, 1 keer per restaturant.

Nadelen:: Volume van muziek in eetgelegenheden staat te hoog, overheersend.

Voordelen:: Fijn, schoon hotel met vriendelijk personeel en lekker eten. Dichtbij het centrum van Hurghada.

Voordelen:: Very nice beach and good distance from the city centre. Quiet locarion and you have diving club just next to hotel and pier where you can set off for a snorkeling or other trip.

Nadelen:: None

Voordelen:: Front desk and wait staff were lovely!! Food was good and beach was amazing!

Nadelen:: animation team was pretty bad and spa needs MAJOR upgrading.

Voordelen:: fijn hotel om te relaxen na inspannende Egypte reis. vriendelijk personeel, hulpvaardig. goede restaurants

Voordelen:: Great service, kind staff all fluent in English. Breakfast buffet was amazing. Menu prices very reasonable for a 5 star

Voordelen:: Very friendly staff. Always willing to help and assist. We were given a nice poolside room that was good for my disabled wife.

Nadelen:: There was nothing to dislike. Only thing would be the rooms are a bit dated.

Voordelen:: reeds vele malen als gast

Nadelen:: niets

Voordelen:: the staff wasnt freindly and the service was so bad

Nadelen:: the electricity was cuting for 16 hours so we were without ac or lights

Voordelen:: Amazing food (all inclusive) and staff.

Voordelen:: Goede locatie, winkels,dicht bij het vliegveld Hurggada.

Nadelen:: Een van de Personeel leden zat hele tijd op zijn telefoon met zijn handschoenen ergens in het hoekje in het restaurant. Wat voor ons niet hygiënisch over komt. De chefkok zat met een van zijn leden ruzie te maken,verheft zijn stem, wat voor ons en voor iedereeb niet proffesoneel overkomt in het restaurant. Doe het niet in het bij zijn van gasten.....

Voordelen:: Zeer gevarieerd uitgebreid ontbijt, idem wat buffet betreft, lekker Italiaans restaurant, heel vriendelijk personeel, vaak persoonlijk gericht attent en begaan, gezellig strand en bar-eiland, prettig gestoorde animatoren, massages zeker aan te bevelen, strenge maar zeer vriendelijke security, goed bed, lekkere douche .. maar vooral in goed gezelschap :-)

Nadelen:: Tegenvallen is veel te sterk uitgedrukt. Als er dan toch een minpuntje moet gezegd: de muzikale achtergrond van de restaurants in het hotel kan wat afwisseling gebruiken; het avondprogramma / show is vrij gedateerd en wat cliché.. Niet alle Egyptenaren zijn blijven steken in de vorige eeuw ;-)

Voordelen:: De ligging aan de rode zee, het strand, het eiland, de duikclub, het vriendelijk personeel, ...

Voordelen:: Fijn hotel

Nadelen:: Lijkt alsof je op de grond slaapt de bedden zijn zo hard als beton heb totaal geen goede nachtrust gehad.

Voordelen:: Het is een prima hotel op een goede locatie in Hurghada. Je hebt er de luxe en comfort voor een prettig verblijf. Er heerst een aangename, rustige sfeer. Ook met onze twee jonge kinderen ging dat heel goed samen. Het personeel is behulpzaam en vriendelijk.

Nadelen:: Ik vond het jammer dat de kamer niet op alle fronten even goed schoongemaakt was. Het was niet echt vuil maar het was meer op de details, zoals haren in een hoek van de kamer.

Voordelen:: Good views of the sea. Very comfortable.

Nadelen:: The staff is sometimes not very nice. Because of the state of the bathroom is more a 4 stars than a five stars.

Voordelen:: Comfortable and clean rooms. Very responsive and corteous staff. Fine territory.

Voordelen:: I like almost everything starting body creem in a bathroom and ending how staff take care about the beach and it's cleaness.

Nadelen:: It could be longer place for swimming with red baloons around. Just because there is a harbor the hotel cut the territory for swimming.

Voordelen:: Clean, peaceful, polite atmosphere.

Nadelen:: No in-room tea making facilities. Ice in juices at breakfast. No minibar pricelist and tiny shower gel bottle.

Voordelen:: My friend and I were in a double room, and it was clean and big enough with pretty spacious balcony and bath room. Luxurious interior.Swimming pool was good and especially liked their private beach!

Nadelen:: We were asked for half board (breakfast and dinner), but at the dinner buffet no drinks was inclusive. I've never been to 5 star hotels who doesn't serve a glass of water at dinner. of course there was no juice.

Voordelen:: Het hotel ligt aan het strand/zee heel erg leuk om te snorkelen. Het ontbijtbuffet was heel lekker. In het hotel is ook een Italiaans restaurant erg goed en niet duur.Lekkere massage/pedicure en manicure gehad. Erg genoten.

Nadelen:: De kamer en badkamer kunnen wel een nieuwe "decoratie" gebruiken maar dit had geen invloed op onze vakantie hoor!

Voordelen:: leuk strand achter het hotel, goede ligging

Nadelen:: nvt

Voordelen:: fijn hotel, goed eten, ruime opzet, van alle gemakken voorzien zeer goed

Nadelen:: Animatie team was beetje chagerijnig, jammer want ze moeten dingen aanprijzen

Voordelen:: House keeping and front desk were very cooperative

Nadelen::

Voordelen:: Nice, frendly staff, Nice location, close to down town, but not much noice. Rooms are big enought for a family. Clean beach, but not very big

Nadelen:: The clerk on the reception after five days of staing in the hotel without any notice blocked 1000 EUR on credit card just "for any case" using the information about card he got from booking com. Was a real problem to unblock it again. We left the hotel with open for Marriott "credit line" It is very bad practice. A guest feels like a thief, who does not trust the owner.

Voordelen:: Prima resort om een aantal dagen lekker uit te rusten. Prima voorziening, zeer vriendelijk personeel. Alle voorzieningen zijn aanwezig

Voordelen:: eten zeer lekker , mooi verzorgde tuin

Nadelen:: alles zeer aangenaam . geen opdringerig personeel. 1 opmerking een verkleedruimte op het strand ter hoogte van het deel "adults only" zou leuk zijn .

Voordelen:: The beach

Nadelen:: Food , it was alla carta not open buffet, food comes after an hour and different dishes , no enough staff ..i asked the room service for tooth brush and slippers they said it's only for VIP !

Voordelen:: Alles was in een woord Geweldig!!!

Voordelen:: The stuff are so friendly and they are trying to do everything for your comfort

Voordelen:: Heerlijke kamer. Ruim aanbod à la carte restaurants als alternatief voor buffetresto. Zeer attent personeel. Veel aandacht voor netheid en hygiëne.

Nadelen:: Animatie is niet zo professioneel

Voordelen:: We hebben heerlijk genoten van onze 4de keer Egypte. Zeker 1 van de top accommodaties, Lekker verwarmde zwembaden en het eten was prima. Service bij het hotel ook prima en leuk (kleinschalig) Aquapark. Wifi op de kamers.

Nadelen:: Er werd om de dag gevraagd of alles ok was. Dat was ons inziens wat overdreven. Vlak voor de boeking werd contact opgenomen dat voor de familie kamer 1 kind tot 12 gratis was een 2de kind koste 25% extra. Dit vond ik wel misleidend en zat niet in de prijs.

Voordelen:: Not bad

Nadelen:: The set menu system needs to be more organised for time saving

Voordelen:: Absoluut een aanrader. Het eten is heerlijk, de kamers zijn schoon, personeel erg vriendelijk en genoeg activiteiten en excursies die aangeboden worden om aan deel te nemen (voor zowel volwassenen als jonge kinderen). Kortom GEWELDIGE dagen gehad!

Voordelen:: Excellent staff Excellent welcoming from everyone on the hotel Excellent service Excellent food quality Really an amzing beach ever with excellent restaurant for the snacks from 12 to 5 pm but take care from the birds especially the black ones Deep thanks to MR AbdulRahman Mr Khaled Ali Ahmed Mohamed Fady Ehab Who makes our vacation amazing Thank you

Nadelen:: Old rooms need immediate renovation with poor decorations and facilities Not a good value for money Poor housekeeping Small pools

Voordelen:: Aqua park

Nadelen:: A lot of fly’s at the night

Voordelen:: Ontbijt was uitstekend Goed verzorgt Genoeg keuze vriendelijk personee

Nadelen:: De koffie drinken ze daar sterk De thee was veel te sterk

Voordelen:: everything was just great the location, stuff, food, pool, beach and everything else.

Nadelen:: room furniture was a pit old

Voordelen:: Propere kamer. Domein heel goed verzorgd. Heel vriendelijk zeker geen opdringerige verkopers. Zeer lekker eten. Gewoon super.

Nadelen:: Nothing

Voordelen:: Well what can I really say , very professional and welcoming staff I can't thank them enough we had a wonderful time the resort have everything you could wish for for a perfect vacation , starting from the beautiful beach with fish and corals, many swimming pools never felt that they were crowded , delicious food with the main restaurant serving with an open buffet manner the only difference is that the staff put the food for you ( due to the current covid-19 situation) but the breakfast was perfect and they pay attention to small details even the baladi bread was made in front of you hot and fresh :) the lunch and dinner and snacks all were very satisfying and with a great variety

Nadelen:: Nothing at all , maybe because of many kids they had to pay more attention to the cleanliness of the bathrooms near the splash bar, coffee at some of the bars need to be adjusted to taste better

Voordelen:: I felt like I was in my kingdom and am the KING Perfect hygiene Perfect Pools Perfect food varieties Very Supportive Staff Special thanks goes to Hossam from pool bar he is a good representative U made my vacation

Voordelen:: Best Hotel ever in terms of facilities, food variety, pool, beach, staff

Voordelen:: Zeer gastvrij, eten meer dan goed, groot park en schone kamers. Alles goed onderhouden. We waren zeer blij verrast. Als je even je hersenen uit wilt zetten en wilt genieten van een simpel leven in de zon met je gezin, dan is het hier ideaal.

Nadelen:: Jammer dat 'geen handdoeken bij de bedjes om te reserveren' niet wordt gehandhaafd. De kidsclub stelt niets voor, kinderen willen daar echt niet heen. Voelt echt als opgesloten worden. Gelukkig genoeg kinderen om mee te spelen. Het reserveringssysteem voor de restaurantjes is bagger, dus daar moet je een beetje handig in zijn.

Voordelen:: The sea

Nadelen:: Nothing

Voordelen:: Heerlijk resort met mooie zwembaden. Het personeel is super vriendelijk en behulpzaam. Dineren kan in het hoofdrestaurant of in een van de vele a la carte restaurants, allemaal heerlijk.

Voordelen:: De service en vriendelijkheid van al het personeel is fantastisch. Alles wordt meteen opgepakt en naar alle tevredenheid afgehandeld.

Voordelen:: Every Thing Was Good Especially Animation Team

Nadelen:: No Thing

Voordelen:: Internet was snel. Goede mix van toeristen (niet alleen Duitsers zoals in bv Dana beach) Goede sfeer Uitstekende bediening.

Nadelen:: Nvt

Voordelen:: Friendly staff who would try to make your stay as good as possible. House keeping was fast and efficient.

Nadelen:: Food was really really bad despite of all the variation they try to offer. Bed and pillows are so uncomfortable. The sink in the bathroom was clogged and we asked for fixing it, but in vain.

Voordelen:: Pretty much everything

Nadelen:: Honestly nothing

Voordelen:: Lekker eten, groot zwembad, hele lieve en aardige personeel die bijna alle talen spreken.

Voordelen:: every thing

Voordelen:: Very clean Resort and very friendly people. We had a great time

Voordelen:: Behulpzaam en vriendelijk personeel,erg lekker eten,hele mooie zwembaden.

Nadelen:: Erg druk overal en lawaaierig zowel bij zwembad,strand,en restaurant niet zo gemakkelijk een plaatsje te veroveren.

Voordelen:: - Het (heated) zwembad was heel fijn. - Strand op loopafstand, inclusief bedden en handdoeken was ook super fijn. - Overal makkelijk (gratis) drinken bestelen. - Serieuze klachtenbehandeling. Na het indienen van onze klachten kregen we een andere kamer aangeboden met room service en extra aandacht vanuit het management. - Dagelijkse schoonmaak was prima.

Nadelen:: - Er waren verschillende restaurants op het resort. Bij geen enkel restaurants hebben we fatsoenlijk kunnen eten. Na 9 dagen verblijf ben je het meer dan zat. Zo erg dat we laatste dagen de lunch gingen overslaan en voor het avondeten naar de stad gingen. - Gehaast personeel in het restaurants; een deel onvriendelijk, ander deel maakte erg flauwe grappen waar je niet op zit te wachten. Moet eerlijk zeggen dat de managers wel vriendelijk en professioneel waren, maar helaas werkte dat niet door tot de rest van het personeel. - Het meerendeel van het resort personeel was niet gewillig om te helpen. - Afwerking en comfort van de kamers waren niet op orde; het kluisje zat bijvoorbeeld op een losse plank op een kast, wat makkelijk meegenomen kon worden. De deur leek alsof het ingebroken was. Er waren mankementen in de badkamer die niet waren gerepareerd, bijvoorbeeld losse plafond lamellen die vuil waren en niet goed in elkaar zaten en verwoeste lichtspotjes en vieze gordijnen met gaten, wat je absoluut niet van een 5 sterren resort verwacht.

Voordelen:: Het was een heerlijk verblijf in Sentido. Fijne medewerkers en voortreffelijk eten.

Voordelen:: friendly staff, good service, great variety and quality of food and beverage, good land scape, nice big heated swimming pool, safe aqua park, clean rooms and public areas

Voordelen:: All things are excellent

Nadelen:: Nothing

Voordelen:: Everything was going well and the staff was great and friendly the beach the pools was awesome

Nadelen:: Room service almost was not existing all the 4 nights

Voordelen:: in één woord : TOP !!!!!!!

Nadelen:: Niets viel ons tegen.

Voordelen:: Normal like other hotels

Nadelen:: small rocks on the beach

Voordelen:: Beach, staff and sterilization process.

Nadelen:: Waiting during meals in restaurant was very long as it’s not managed well along with COVID-19 new process. And staff was doing their best but due to many orders, their efforts wasn’t capable of satisfying the workload.

Voordelen:: Let me talk about staff was very very nice and friendly

Nadelen:: Was too much mosquitoes and make me and my family uncomfortable , very less items at bath room used about five star hotel

Nadelen:: I have visited twice before and have enjoyed my stay but this time I am very disappointed, The service is very bad, There are not enough employees, honestly never been anywhere and met such rude two faced staff. The food was very cheap and not nice, would not recommend anyone to stay at this hotel!!” And before you ask yourself, “can it really be that bad?” Trust me, yes it can”

Voordelen:: Everything else is more than very good.

Nadelen:: Food is repeated, which leads to boredom.

Voordelen:: Al het personeel is geweldig! De schoonmakers, de barmannen, het animatieteam, echt idereen is superaardig en behulpzaam. Het animatieteam is erg origineel waardoor er elke avond een mooie show te zien is. Het eten is gevarieerd, er zijn ook genoeg gezonde opties zoals vis, salades en groentes. Daarnaast zijn er genoeg verschillende a la cart restauranten waar je gratis kunt eten (met een reservering) wanneer je all inclusive boekt. De zee is heerlijk om in te zwemmen en bij de zwembaden zijn er altijd wel ligbedden vrij waar je kan genieten van de zon. Er zijn maar liefst 3 zwembaden, voor elk wat wils en het kleine aquapark is niet alleen leuk voor kinderen maar ook voor volwassenen.

Nadelen:: Het viel mij tegen dat het zwembad bij de Tropicana bar 2 dagen lang gesloten was. Ik snap dat het voor de veiligheid van de gasten was, maar toch vond ik het erg jammer.

Voordelen:: Veel entertainment

Nadelen:: Het verschil in all inclusive en ultra all inclusive. Niet duidelijk en raar qua reserveren in restaurants

Voordelen:: Dit is het paradijs op aarde. Het is een reusachtig resort maar nooit heb je het gevoel dat je verloren loopt. De zwembaden zijn verzorgd, de meer dan 10 bars zijn proper, gezellig en voorzien van vele dranken, het Palm restaurant is echt top, kortom, ... een fantastische ervaring

Nadelen:: Als ik dan toch iets moet zeggen: de badkamers zijn ietwat gedateerd. Alles is proper en werkt en dus voor ons helemaal geen probleem.

Voordelen:: Buffetten zijn uitgebreid maar eten niet warm. Mooie zwembaden, strand en bars doorheen het resort. Ruime kamers. Vriendelijke bediening en beveiliging rondom.

Nadelen:: Wat afgelegen maar dat zijn de meeste resorts daar. Hygiëne van de vloer in de kamer en badkamer (vooral de douche) kan beter. Ook de restaurants-buffet dan vooral-laat aan hygiëne te wensen over. Ruim de tafels op tijd af en herbruik vooral de onderzetters niet opnieuw zonder ze eerst deftig af te kuisen.

Voordelen:: Hospitality and staff

Nadelen:: Food quality is not good

Voordelen:: The land scape.

Nadelen:: Usual hotel,nothing special about it,but it was not an easy time cause of the coronh virus. People were tense a little

Voordelen:: The resort is 15 min by car from the airport and it is well equipped with all facilities. The staff is very friendly, in particular we were really impressed by the excellent work of the housekeepers! The heated pool is super and there is a good choice of restaurants a la carte.

Nadelen:: - the beach is not very large, but it s well equipped -the gym is little and it close at 19h so sometimes around closing time there is too many people and it is difficult to train.

Voordelen:: The resort is beautiful. The staff are friendly and helpful. The food is diverse and tasted great. They have a lot of different restaurants for variety. The pool area is large with a separate area for kids. They also facilitate games to keep their guest occupied. You can play water polo, participate in water aerobics, beach volley ball, bocce, and there is entertainment provided at night.

Nadelen:: The laundry service is a bit slow, especially when you ask for it back in the same day

Voordelen:: All of the staff very friendly cooperative, started from the reception till Mr. Zakaria the manager. True meaning of hospitality. Facilities and activities very good. We enjoyed our vacation so much.

Voordelen:: Wow! This place is amazing from the staff and the facilities. From the start they gave all us an upgraded room to deluxe which were all connected. The facilities was just incredible everything we needed was there. Restaurants are authentic and delicious so we didn't have to headache of trying to find a place to eat. The staff are great they go the extra mile, i will always remember Ali who I built a good relationship with. On the last day there was a sandstorm and the clean up job was incredible it was like the storm never happened. To tip my heavenly stay they gave us extra 2 hour until for our checkout which helped so much because our flight was next day early in the morning. They also said we can use the facilities after we have checked out until our driver comes to take us. Just wow they went above and beyond. Thank you for giving me and my family a amazing experience in Egypt.

Voordelen:: Wifi was amazing and fast. Bedroom comfortable and cleaned throughout our stay. UK plug under mirror in bedroom so could dry hair with own hairdryer. Animation team were fun. Pool service was great.

Nadelen:: The buffet food was really quite a let down. I know buffets have a bad reputation but this is really one of the worst I have experienced. None of the food resembled what it said it was on the ticket. If you are happy stuffing yourself on eating breads and desserts of which there were plenty you will like the food. Some plain salad was okay and coleslaw was lovely. Other than that very hard to find things to eat apart from fresh omelette at breakfast. Breakfast was the best meal. Dinner the worst. All meat was overcooked and fatty or bony.

Voordelen:: De rust, de vriendelijkheid, de zorg, het onthaasten, het heerlijke eten!

Nadelen:: -

Voordelen:: Friendly staff who couldn't do enough to ensure a comfortable stay. Nothing was too much trouble. Great choice and standard of food in the main restaurant. A La Carter restaurants of great quality too.

Nadelen:: A longer stay! We will return when all the current situation is over. They deserve our business and our patronage. Very happy to give it too based on this experience.

Voordelen:: Het personeel is erg gericht op de tevredenheid van de klanten.

Voordelen:: Amazing resort will come back every year!!!

Voordelen:: Before I write anything I just want to say THANK YOU to all Sunrise Crystal Bay Resort’s staff! As a super genius client I’ve visited 50 countries and I have more than 120 hotel booked. I can say it honestly – this resort is one of the best I’ve ever stayed. From the beginning to the end everything was perfectly organized: 1. The taxi drivers who was waiting on us at the airport, the welcome drink and wet towels at the arriving. The dinner (also if it was already late). 2. As I asked before arriving I wasn’t „forced” to do all crazy procedure at the check in. We could fill all of our dates many days before our arriving to Egypt so during check in I just had to sign and that’s it. Check in and check out process were perfect! 3. My wife has a lot of allergies and… here you are – mr. FARID – a special thanks to him! (but also to every single waiter, kitchen staff, chefs etc.) Always ready to prepare our table, food to my wife and everything we needed. 4. Drinks were one of the best we’ve ever had in the resort! Want double vodka/whiskey or whatever? No problem :) 5. The junior suite room is big, with perfect A/C big balcony and... THIS sea view – amazing!!! 6. We’ve enjoyed a lot evening programs – professional with nice dancers and singers. We love dance and we did it for hours during our holidays. Tired after dancing? NO PROBLEM here you are the Spa center with wonderful and relaxing massage. Thanks to these 2 wonderful people (I don’t remember their names) – you’ve saved our legs and back with massage. 7. There are always many things to do during the day so in all our holidays we didn’t even go outside of the hotel. Between volleyball, swimming, sunbath, Zumba, drafts, dancing – you have no more time to do other things (but of course if you want – you can do it easily – there is a place when you can order any trip you are interested to).

Nadelen:: Because everything was perfect I continue with 2 PART of what we liked: 8. Staff, staff and once again staff – we admire how hard these people work there! They all had a great personal culture. I hate when staff force for tipping – nothing like this happened here. That’s why I always gave tips with pleasure. 9. The structure is very big but don’t worry if your room is far away just press „1” and nice and attentive desk staff (greetings to mr. Mahomed) is ready to send electric car to your room every single time you need to go to the main restaurant or wherever. 10. Beautiful garden, trees, grass, flowers well-kept in every details. 11. I am extremely demanding and in more than 120 hotels/resorts I’ve booked I gave 10 point of 10 only to 3 stuctures and Sunrise Crystal Bay Resort is one of them! What else? Mr Mohamed (I hope I wrote correctly his name) is a liar! He told us at the beginning: „welcome home” – it wasn’t true (of course if by "home," you do not mean „kingdom”). We felt more than at home - I just felt in these days like king with my queen-wife because of managers and all staff. And I wish I could be back there soon! Sunrise Crystal Bay Resort: THANK YOU, GRAZIE, DZIEKUJE, OBRIGADO, SHUKRAN! – your „international couple” guests

Nadelen:: Very nice hotel, excellent service

Voordelen:: Goed eten

Nadelen:: Meer activiteiten voor volwassenen

Voordelen:: the different cosine was good experience

Nadelen:: some activities were not available

Voordelen:: Perfect stuff, aqua park is amazing, food was delicious more than 3 restaurants but need more variety of food

Nadelen:: Nothing except parking is out side the hotel

Voordelen:: Best value for money. Staff very helpful. All inclusive variety of restaurants . The slides are great. Best to go there in oct, nov, dec not many egyptian families so its more quite.

Voordelen:: The aqua was fantastic , the stuff very friendly , the room was clean , social distance is applied for covid-19

Nadelen:: No night activities for kids due to restriction , no good kids area , no special restaurant

Voordelen:: Pools variety

Nadelen:: Staff , drinks and low quality

Voordelen:: Ruim keuzeassortiment aan eten, veel zwemmogelijkheden ook was het personeel zeer vriendelijk

Nadelen:: Het internet was zeer slecht op de kamers en ook werd het water niet tot slecht warm tijdens het douchen

Voordelen:: I did not like any thing

Nadelen:: They inforced me to pay extra money 3400 EGP They said there is a difference from online kaya site than hotel.beds. so bad experience really My number 00966564095047

Nadelen:: the price was 7800 LE on booking and when i get there in the hotel became 10000 LE

Voordelen:: Aqua park is wonderful . Huge numbers of swimming pools. Wide varieties of foods. Amazing decorations

Nadelen:: The furniture is good but needs to renew also air-conditioning was noisy . Need more signposts

Voordelen:: Staff were friendly especially the restaurants and life guard’s

Nadelen:: All staff were friendly, except the reception guys, not friendly at all and even cashier upon checkout he didn’t ask me for my feedback especially that I had bad experience with obvious delay to provide me with towels, I’ve asked for Belman but he didn’t came and no one apologized for this

Voordelen:: Fijn resort als je van glijden houdt of zwemmen. Door de bungalows en de kleine pools die bij een groep bungalows horen voelt het minder massaal. De kamers (familiebungalow) zijn ruim met een terras en de schoon.

Nadelen:: Om bij het strand te komen moet je met een busje gaan. We wisten dat van te voren en kwamen ook meer voor de glijbanen en het zwemmen in de pools

Voordelen:: Amazing stuff, food, rooms , pools, aqua park

Nadelen:: Everything was perfect

Voordelen:: schitterend verblijf om te overnachten met goed ontbijt en uitstekende service

Nadelen:: geluid van de moskee, auto's en brommers is duidelijk te horen op je kamer

Voordelen:: Stuff were so good, location is good.

Voordelen:: Very good hotel. The staff are so friendly

Voordelen:: de ruime kamers, de hulpvaardigheid van het personeel, de gratis towelservice aan het zwembad, je mag je towel zelfs meenemen op uitstap (bootduiken)

Voordelen:: Stuff Room servicing The rooms are so clean

Nadelen:: Nothing

Voordelen:: Ik heb in september nog in Sol Y Mar verbleven, er is niet echt iets wat mij het heeft overtroffen.

Nadelen:: De broodrooster doet het nog steeds niet goed. Om je broodje te roosteren moet je soms wel tot 4x je broodje erin steken. Veel last van het straatlawaai, vrachtwagens, auto's, blaffende honden, kraaiende haan om 5u 's morgens.

Voordelen:: Actually it was a wonderful night, starts with big smile from staff and receptionist (i wanna think him a lot). at night it was an issue and problem in electricity, during 4 minutes they fix it from my room. again i wanna thank every one tried to make our stay wonderful, thank you all and i will be there again within 3 days, hope to see you gain.

Voordelen:: Location was 10minutes from the airport and 10 from the European resort area. Plenty of activitys from scuba,safari and submarine rides as well as relaxing at the hotel pool or local beach. Staff were friendly and attentive but not intrusive. All in all no complaints. Warm and friendly.

Nadelen:: Nothing

Voordelen:: Good location Near the airport Fancy

Nadelen:: Slides are open for a period

Voordelen:: The reception team was very helpful and keen to present extraordinary services also Housekeeping team was supporting them doing that .. I have enjoyed my stay their and really recommend Ivory suites for every tourist stays in Hurghada

Voordelen:: Fantastic. Great apartment with everything you need. We stayed in two bed apartment for two nights and the stay was awesome. It has kitchen also and all the utensils were provided. Bedroom size was great. Free parking was available on site with 24hrs monitoring. Receptionist was very helpful along with all the other staff. Room was spotless and was cleaned on both the days of my stay. Breakfast was also provided and they even offered us packed breakfast as we were leaving early. Good stay.

Nadelen:: Nothing.

Voordelen:: vriendelijkheid, behulpzaam,

Nadelen:: broodrooster, je moet meerdere malen je broodje erin steken voor een goudgeel korstje

Voordelen:: the suites are all very comfortable, very friendly staff.

Nadelen:: the food in the breakfast was very poor, there was not any served hot items in it.

Voordelen:: The rooms were spacious and modern. The partnership with the Iberotel Aquamarine was one of the highlights for us.

Nadelen:: Sometimes the staff were noisy , but that is common throughout Egypt in general. The location isn't the very best but still close to city center. The hotel bar was quite limited but bartender was friendly.

Voordelen:: I just stayed in this hotel. It has great apartments, with full dotation.

Nadelen:: The housekeeping did some problems, but there were resolved by the staff of the hotel

Nadelen:: karig ontbijt, zelfs geen gekookt eitje - in lift opgesloten geweest zonder airco - en als zeer onprettig ervaren, 2 dagen vantevoren verzocht om tot 18.00 bij te boeken en op dag van vertrek te horen gekregen dat het hotel vol geboekt was dus voor 12.00 uur uitchecken, zwaar balen !!

Voordelen:: The staff were helpful and accomodating especially so when we arrived to find that govt law prohibits Egyptian men or women nannies accompanying you are not permitted to stay in the same suite. Our son was excited to see what new towel creation Ahmed our room maid had left on our bed each day. It ranged from a birthday cake for my wife to a crocodile usually a different animal each day :-) The staff even went as far as to make a special cake for my wifes birthday and delivered it up to our room. The hotel is a quiet, clean escape with a sister Ibertol resort that you can utilize that has too many pools to count and watersildes as well as a beach. A great value for the money and one we will no doubt enjoy in the future and recommend.

Nadelen:: Although the rooms were clean a once over under sofas and chairs as well as cushions wouldn't hurt as crumbs and other stray things make there way in these forgotten places.

Voordelen:: Very nice hotel with friendly and helpful staff. Rooms are big and furnished very well in a modern style. Very good for a week stay with kids. Great value for a small price.

Voordelen:: The hotel staff was very friendly and helpful.

Nadelen:: The taxi provided by the hotel to take me from the hotel to the airport was a bit too expensive. My other taxi, from the airport to the hotel, was less than half the cost.

Voordelen:: Het is één van de weinige hotels waar je een kamer met ontbijt kan reserveren. Daarnaast bestaat de ervaring dat bij het logeren in een hotel met een all-in of half pension formule het eten 's avonds lauw of zelfs koud is. Dit was zeker niet het geval. Indien ik terug ga naar Hurghada, dan kom ik zeker terug naar dit hotel.

Voordelen:: Het appartement voldeed aan zeker en vast aan onze behoeften, voor een duikvakantie hebben wij enkel een kamer met ontbijt nodig. Zeker een aanrader voor duikvakanties en 's avonds een restaurantje in het centrum. Geen aanrader voor gezinnen met kinderen of mensen die graag zonnen aan het zwembad.

Nadelen:: De wireless internetverbinding die enkel beschikbaar was aan de inkom en de lobby. De locatie was geen probleem en ze was gratis maar de ontvangst was minimaal en meer niet dan wel toegankelijk.

Voordelen:: I enjoyed the fact that the hotel was small and quiet and it was centrally located for all shops n beaches. Also the fact that it was a self contained self catering apartment and very spacious.

Nadelen::

Voordelen:: Excellent staff, very clean hotel, fantastic value for money.

Nadelen::

Voordelen:: Very spacious clean suites, large LCD TV, friendly staff, good breakfast buffet.

Nadelen:: Swimming pool is small and too shallow (1 meter depth)

Nadelen:: Ik heb alles contant betaalt bij de hotel , en hier heb ik bewijs van , daarna heb ik geschokt dat die hotel heeft van mijn credit card nog 112 euro afgeschreven . Heb ik gelijk met de hotel contact genoemen en die zei dat de bedraag van 112 euro wordt teruggeboeked maar dat nog niet GEBEURD..en ik weet niet wat moet ik doen .

Voordelen:: personaal

Nadelen:: eten qualititen niet in de oord net werk doet niet geen genog tafel tiedines eten

Nadelen:: Internet & the staffs ability to solve a problem

Voordelen:: Most everything exceeded my expectations!

Nadelen:: Assumed the work out room/ gym was included was disappointed that it wasn't!

Voordelen:: good view from booking and not the same in reality.no anything with 5 star,its seems as 3 or 2 star. Rooms are dirty and old. food was poor.

Voordelen:: Normal

Nadelen:: The receptionists are not qualified to introduce the facilities available for you, they have now idea about the value of the vacation time and incapable of solving maintenance problems

Voordelen:: Excellent staff, very professional, friendly, helpful and well trained, i was asked to rate my satisfaction with my stay around 20 times in 4 days, they are very customer satisfaction oriented, the hotel landscape is perfect, the most wonderful fish i ever saw while snorkeling, great food , very good swimming pool and cleanliness, life guards are very professional they always keep an eye on children and make sure everyone is safe, the hotel doesnt charge for extra water in breakfast or dinner, overall it was a very pleasant stay, i strongly recommend this hotel, excellent managenent.

Nadelen:: The beach is rocky and the water is shallow for around 150 meters from the beach

Voordelen:: Amazing staff. Extra clean. Perfect safety measures. Special Thanks to Mr. Ayman (service Manager)

Voordelen:: Mooie kamer, grote badkamer. Lekker buffet, zowel ‘s ochtends als ‘s avonds. We waren er maar 1 nacht, dus geen andere restaurants geprobeerd (je moet ook minimaal 1 week in het hotel verblijven om daar te kunnen reserveren). Mooi strand, maar ‘s ochtends stond het water laag waardoor het wat modderig was

Nadelen:: Wifi: geen verbinding in de kamer, tenzij een router a 5 euro gehuurd werd. Dat was nog te doen, maar helaas waren alle routers verhuurd toen wij ernaar vroegen. Meteen bij de reservering van de kamer opgeven dat de router ook gewenst is.

Voordelen:: Breakfast was great, dinner was fine. Staff are very helpful and sea lifeguard is handsome Sea is great for snorkeling. Hotel is very clean My next stop when I visit sahl hashesh again.

Nadelen:: Now free wifi in the room

Voordelen:: Vriendelijk personeel. Restaurants: Bella Vista : goed Infinity: goed Egyptisch: redelijk Mikado: goed alleen kleine teppanyaki kaart, kok zeer gezellig en vriendelijk. Mexicaans : goed maar gewoon. Schoon , tuin goed onderhouden. Ontvangst vriendelijk en accuraat.

Nadelen:: Geen toiletten bij / op strand . Je moest helemaal achter naar het hoofdgebouw lopen. Als je nodig moet is dat een afstand. Voor een 5* hotel is dit vreemd . Er waren ook geen douches op het strand. Rode huiswijn was niet te drinken. Dit was de mening van alle andere gasten die we spraken. Buiten bij het ontbijt in de felle zon te weinig parasols bij de tafels. Geen planten op de terrassen ook niet bij de terrassen van de restaurants dus niet gezellig. Bijvoorbeeld vanuit restaurant Bella Vista moet je langs terrassen andere restaurants naar het toilet lopen. In de badkamer geen stopcontact. In de kamer 1 vrij stopcontact voor 2 personen met diverse elektrische apparaten zoals 2 telefoons , i-pads, E-readers etc. In 2019 is 1 stopcontact veel te weinig.

Nadelen:: Opties voor dineren zijn heel gelimiteerd en de restaurants zijn niet de beste. Hotelpersoneel is niet flexibel en niet bereid om altijd te helpen. Hebben mij meer in rekening gebracht dan de prijs op booking uiteindelijk en nog steeds met booking aan het uitvogelen waarom. Er zijn veel betere opties is de buut

Voordelen:: good pools, breakfast fine and dinner selection good

Nadelen:: I booked on place and price. However when we got there I was told that i made a booking as an Egyptian national which was not applicable to me and so that I had to cancel this and re book at a higher rate. I WAS NOT given another option for booking at the time and I feel that I was duped in going there by price. When i mentioned this they said that they had other people saying the same thing and yet they have not changed it and people on arrival have to pay more! What a CON Also the hotel obviously does a lot of package tours and the level of the guests are not the same as the private people who pay a lot of money to be treated the same!

Voordelen:: Hygiëne en vriendelijkheid van het personeel waren goed. De zwembaden zijn erg mooi. Het strand is ook erg fijn. Geen gedoe met pasjes voor de handdoeken, want ze zijn gewoon beschikbaar. Zoveel je wilt. Animatie was erg vriendelijk en aanwezig, maar niet opdringerig. Er werd genoeg aangeboden voor jong en oud.

Nadelen:: De afwerking van het hotel (kitranden etc.), maar dit is helaas normaal voor Egypte... Het buffetrestaurant had kwalitatief goed eten, maar de bereiding was niet op het juiste niveau. Ook de variatie was niet super. Duidelijk een kok die onder druk staat van het management om met minder geld te moeten werken buiten het hoogseizoen. Gasten worden min of meer gedwongen om in de á la carte restaurant te eten (alleen gratis bij All-Inclusive) om goed te kunnen eten. Het kinderzwembad was afschuwelijk! Het speeltoestel is met bouwrestanten in elkaar gezet en vertoonde veel roest en uitstekende schroeven. Dit is erg gevaarlijk voor kinderen! Sahl Hasheesh is wel afgelegen. Niets te doen om het hotel heen. Tip: neem een Uber als je ergens heen wilt. Steigenberger Al Dau (of Aqua Magic) in Hurghada zijn veel betere opties!

Voordelen:: The place is more than amazing, everything was in a royal style, very clean and very elegant. The room wasn't that large but was very nice and comfortable. It had beautiful sea view and also looks on some palm tress and pools, it was outstanding. The food is more than perfect, every types of food and desserts were perfect. The infinite pool was very nice, the beach was also very beautiful. The staff were friendly. Overall, the place is very elegant and calm. I liked this so much.

Nadelen:: - There's nothing to identify that you are a resident in the hotel or what meal plan you've booked. Many times you find a person from the staff or the security coming to ask whether you're a resident in the hotel! Also in the dinner, you have to identify your room number to the waiters to verify that you should or shouldn't pay for this meal. This was annoying specially when you're taking photos on the beach or eating your dinner and find someone coming to ruin the moment. - It wasn't mentioned that women with Hijab (Burkini) are not allowed to swim in the infinite pool. BTW, they name Hijabi swimwear Burkini. That was really annoying and disrespectful specially when it's not mentioned when you book. My wife couldn't swim with me in the infinite pool and just was sitting out there. In general, Burkini is not allowed except in the family pool. Guys, I'm a honeymooner and I want some privacy. Why do you obligate me and my wife to swim in the family pool and not in the adults pool ! That was the worst thing in the stay. - The animation team isn't noticeable. They said that there's a part at night in the theater. It was really awful. We just sat there for 5 minutes before leaving. - It was mentioned in a rule book found when we entered the room that there are some rules in the hotel, one of them was the Burkini rule I mentioned above, and another one was about a dress code that you have to follow in the restaurant and during dinner and so on, mentioning that wearing casual shorts are not allowed! This was really strange but I decided to follow the dress code of that royal place. However, I was the only one there wearing pants :D. Don't add rules that aren't appropriate and don't apply.

Voordelen:: Good animation team Good food and facilities Good spa

Nadelen:: Rooms need more facilities and maintenance

Voordelen:: every thing stuff were very welcoming , food was amazing , kids club is super, animation team are the best , we really did enjoy our stay and BIG THANK YOU to every body who made our stay fabulous , MR. Reda from F&B was very friendly and welcoming, all reception/house keeping / F&B and all stuff.

Voordelen:: Location is amazing food was perfect General manager Mr serdar is very nice man so polite and friendly

Nadelen:: The animation team only the boys (special the leader of the team and the boy with curly hair) is very rude and not the image of the hotel before the other leaders and the staff was amazing but the girls out of that comment

Voordelen:: View, service, serenity, food, quality, comfort

Voordelen:: Everything was more than perfect :)

Nadelen:: nothing

Voordelen:: Zwembad

Nadelen:: Personeel

Voordelen:: Perfect !!!

Nadelen:: Perfect !!!

Voordelen:: There was a variation in food and the restaurant and the food was excellent

Nadelen:: The air conditioner was not good but they did there best

Voordelen:: From the moment you walk in the welcome is unreal, the guys working there are so friendly and helpfull. The hotel itself is amazing so modern and spotless, pure luxory!! I will defo be back next year.

Nadelen:: That we couldnt stay longer will defo be back again

Voordelen:: Genoten van het strand

Nadelen:: Wel wat verouderd in het tweede gebouw.

Voordelen:: From the moment we checked in, all through our stay, until we check out we were completely embraced by friendlyness & absolute comfort .It is as if you are invited into a place that breeds Courtesy & Hospitality. It is this warm welcome, hospitality & comfort that very much made us feel at home during the entire stay & It has been one our best unforgettable vacation. I cannot thank enough the manager Hassan Bastawy & Svetlana who went out of the way to arrange a return flight for us when becaues of Coronavirus our flight operator TUI had turned their back on us & had left us stranded. Such a hospitality is a Brand in itself. The breakfast buffet was delicious with many choices to suit everyone's taste and despite the fact that at times it was quite busy, the staff made sure that there was never a shortage of the services offered in the buffet. The dinner buffet was an absolute gastronomical delight & the one of the best we had. Our thanks in the buffet goes to Ali & his brother for taking care of us each day & also to Lotfi at the reception for responding to our queries promptly. I highly recommend this resort just be there you would't be disappointed, one thing is sure I will be back again.

Nadelen:: ever thing was wow, super

Voordelen:: Hier kom je echt tot rust. De medewerkers zijn super vriendelijk en je zit direct aan een prachtig strand. Houd je van een pool. Die hebben ze ook; twee. Het eten is super en de diversiteit aan restaurants, maakt het beslist niet saai.

Nadelen:: Van het hotel, niets. Alles was even fijn. Het enige jammere is dat de wijk (Sash Hasheesh) wel erg verlaten is en veel leegstand kent. Voor mij geen probleem want het was daardoor heerlijk rustig, maar in het begin moest ik daar aan wennen.

Voordelen:: De sfeer en het eten was goed.

Nadelen:: De muziek in de hal was iets te hard waardoor je deze in je hotelkamer kunt horen.

Voordelen:: Very nice stuff, service was amazing. They make sure to satisfy your requirements. Beautiful sandy beach and very clean sea.. Towel service was top, same with beach bar service.. Live music or some sort of entertainment every night accompanied with shisha ( Mr. Mahmut ) will definitely take care of you !

Voordelen:: goed

Nadelen:: goed

Voordelen:: The hotel and place and the stuff were fabulous! Every time they made me smile! Food is fantastic! Rooms are clean! High quality service! Definitely recommend this place! Must be seen! Thank you very much guys for everything! I loved it!

Nadelen:: Everything was amazing!

Voordelen:: Excellent food and service.

Nadelen:: The weather. We had rain one day, very rare in Egypt.

Voordelen:: Restaurants are amazing, dining at the beach is romantic. Property manager, Mr. Hassan, is very helpful.

Nadelen:: N/A

Voordelen:: Good food, clean rooms and hotel, low key entertainment which is what we wanted. Great beach at hotel . Friendly staff particularly beach waiter (Amr) was fantastic very attentive to guests needs, and also Mohammed and Ali (Beach life guards)

Nadelen:: Romance bar in older part of hotel - there was a smell of diesel which we mentioned caused by outside tanks being too near to the air conditioner unit

Voordelen:: Uitgebreid domein met sommige romantische zichten. Behoorlijk geslaagde architectuur, geciviliseerde cliëntele.

Nadelen:: Eerst aangeboden kamer: werkelijk prachtig zeezicht, maar zó benepen kamer dat zelfs een konijn er paranoide van zou worden ! Tweede kamer: prachtige ruimte, maar de voordeur en terrasdeur kaduuk en slecht tot niet beveiligd tegen diefstal. Derde kamer: ok, iets kleiner dan de vorige, maar inbraak veiliger. Zeer gebrekkige organisatie en talenkennis van de lifeguards aan het water. Zeer onvoldoende getraind. Lamentabele beach signalisatie. Safety audit DRINGEND nodig. Het management lijkt niet al te denderend gemotiveerd om veel daaraan te verhelpen. Geen free hotel shuttle bus.

Nadelen:: Terrible terrible food, we felt like we were fed garbage. When trying to book a la carte the hours were so restricted (10am to 12pm) and u can't book through the reservation desk. So if u are out diving the entire day there is no chance to book a table. We end up ordering pizza to the hotel, because there is nothing around it. My mom went to eat alone at the buffet and has been harassed by waiters which are trying to flirt with ladies, that is very inappropriate for an employee. At the beach people bother you with constant offers of spa, photos, massage, interrupting your peace.

Voordelen:: Everything with simple touch Very good resort for families Friendly staff

Nadelen:: N/A

Nadelen:: Food

Voordelen:: People were awesome Specially Mr.Hazem Saleh (Reception) , He was amazing (Friendly and helpful to the limit)

Nadelen:: Food Can be better

Voordelen:: You just go to a place where the staff are doing their best for you. Such a great place and will definitely go there other times

Nadelen:: The animation team is amazing.. Clean rooms excellent food the staff are so cooperative and nice..one of the best hotels i have ever been at Thank you all for the amazing service and vacation

Voordelen:: De kamers, de entertainment crew, het eten en de faciliteiten.

Nadelen:: De WC in het hotel zelf.

Voordelen:: Top hotel I have been in! I was in Spain and Turkey last year and stayed in 3 different hotels and comparing the food, the service and facilities Mercure Hurghada is a very top hotel for me and for my family. The sea water is amazing and if possible to include photo I will to show how amazing is the water is. Our nice experience with this hotel started from the reception as Omar, Ayman and Hazeem are really friendly staff. They allowed enough time for us to explain and explore the hotel. Followed by the restaurant chief Shamandory and really nice restaurant staff. All helped us to get what we need. Another great experience at the swimming pool, a guy called Farag is one of the kindest and honest person I have ever met. The house keeping Ahmed is a really nice man who did a great job in cleaning the room. This hotel will be our fav destination from now on and I really recommend it for everyone! I could go on for a few hours writing Every experience, really great hotel and great service! Many thanks Mohamed

Nadelen:: Swimmingpool closed too early before sunset and this is the time we love spending time in the swimming pool!

Voordelen:: Het was prachtig !! Beter dan ik had verwacht ! Ik zal zeker nog terug komen! Prachtige zee!! Top top top!!!!

Nadelen:: Alles was top!!

Voordelen:: the room

Nadelen:: food

Voordelen:: Verzorgde kamers. Leuk zwembad en vriendelijke bediening.

Nadelen:: Eten viel tegen en opdringerige verkopers elke dag aan je stoel om vanalles te proberen te verkopen.

Voordelen:: The Beach

Nadelen:: Resturants

Voordelen:: Every thing fantastic Mr Amr Restaurant manager Is Wonderful and helpful personal

Nadelen:: The food quality is so baaaad and variety of food is poor and staff is not friendly

Voordelen:: The food was great and the resaurant workers are very active and cooperative. The reservations team were amazing once they heard about our issue with the aqua team.

Nadelen:: Half of the aquapark was broken for full two days. The aquapark workers were annoying and they refused to let my son slide although his hight was satisfying for the aqua rules. When i talked to the aqua manager about this , he was aggressive and not elligable at all to communicate with guests. The animation team don't exert any effort, as if they are a group of friends in a trip together.

Voordelen:: Staff are very polite and helpful / animation team are very nice, energetic, smiling , playing with kids and dancing every where. Pool and food quality is great specially Lebanese restaurant

Nadelen:: -My room was a little bit dusty and small not superior as i booked but staff solve the issue immediately and upgraded my room to family one. It was very nice by the way

Voordelen:: Everything

Nadelen:: Beach is nightmare

Voordelen:: Everything was great lovly place

Nadelen:: I was unhappy on checkout as I was misinformed regarding a late check out I thought it was agree for free however I was very surprised wen they charged me 40 euros and wen I called the manager he was nonbank at all as they all assumed I was making this up

Voordelen:: Great buildings and interior, spacious and clean rooms. Rater than fine sand, the beach is made from gravels. Note that reservations for the a la carte restaurants needs to be made 1 day prior to eating, and they only take one seating per night. Very limited menus, unless you wish to pay extra. This hotel suits best families with small children, and without expectations for great food experiences. The service level in general is not 5 star standard, but this could be related to this being a quite new hotel. The area surrounding the hotel is very nice within, but stepping out of the hotel area, you will find construction sites. 10 minutes by taxi to go into Hurghada. At the private beach, you can expect persistant enquiries by henna tatooers

Nadelen:: Service level needs improvement. Not corresponding to the 5 stars of the hotel. Better information about the hotel facilities upon time of arrival, especially regarding how reservation at a la carte restaurants works. Opening hours for pools are a little short.

Voordelen:: Nieuw verzorgd en prima hotel. Eten prima en lekker. Mooie ruime kamers.

Voordelen:: One feels the efforts done behind all details in hotel....great thanks for whole team.

Voordelen:: Alles was perfect en geweldig

Nadelen:: Heel erg schoon en top service ik zal iedereen aanraden gewoon alles top

Voordelen:: Very nice place and the staff are great but of course they will give you the upset and fake smile as you are Egyptian.

Nadelen:: Too much ants by the pool and the room beds plus the balcony, they need extra pest control

Voordelen:: The beach is good, food, animation team, kids club

Nadelen:: The rooms are bad and full of insects

Voordelen:: Excellent for everything

Nadelen:: More Expensive

Voordelen:: The beach was amazing n the pool was heated n nice. The staff were friendly n gr8 (except for the reception staff). The food is good especially the Asian Restaurant.

Nadelen:: The reception staff are so disrespectful and aggressive, they are always nervous and angry. Even on our way out of the hotel one of them ran after us with a scissor in a scary way to cut off the wrist band, which was weird and that is why I will avoid Albatros group next time.

Voordelen:: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Nadelen:: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Voordelen:: Food and drinks Swim up room

Nadelen:: - Staff don’t communicate with each other as when I had an issue, they respond back after hours. Very slow. - Majority staff don’t understand English - A lot of issues with the room itself which required a lot of chasing a lot of the time - Management don’t want to take any responsibility of resolving issues

Voordelen:: Pros Clean , nice , modern hotel with lots of facilities. Nice main pools and green area Great Beach you will definitely enjoy Good food especially breakfast ( fresh juice available at the very end of the row as if it is hidden!) Mostly friendly staff especially at the reception area. Good room cleaning Good kids show and club Fady the waiter at the reception bar is a very hard worker , thank you

Nadelen:: Cons Water park heaters at all adults pools were shut off and water was very cold to use , after complaining they started heating them on the next day but still no effect noticed. Kids aqua pools temperature was between 24 and 26 first day , after that my kids used them as they highered the temperature to 26-27 Food of the snacks is repetitive and needs a greater variety Not sure if would like to come back as I felt that we didn't use the aqua park and that other hotels within the same level could have provided us with more care

Voordelen:: Wij hebben een fantastische tijd gehad bij Jaz. Personeel is zo betrokken, aanwezig! Ze proberen het allemaal naar je zin te maken! Dit was voor ons de 2de keer, dat wij verbleven in dit hotel. Wij kijken ernaar uit om over een paar maanden opnieuw te boeken bij Jaz Aquaviva. Het zou natuurlijk geweldig zijn als wij daar korting op zouden krijgen ;-)

Nadelen:: 1 Ding wat wij in juni is opgevallen en nu weer is de wifi binnen het hotel. Dat is een tip om daar zeker aan te werken, maar verder zijn er geen negatieve punten die wij hebben over dit hotel!

Voordelen:: water park was nice for the kids

Nadelen:: the long queues on the pool bar and restaurant, concidering the high occupation rates, but still need more staff and people are not traveling to wait in queues

Voordelen:: Every thing is perfect ..clean ..the food is good...the staff very helpful ..the location is adoriable..the kids aqua very nice

Nadelen:: . There is some insect in the rooms..no animation ..but this is due to the recent situation

Voordelen:: - What I really liked is that the hotel is really fancy with great pools & most of the staff are friendly & welcoming but not all - Beach was really really good, one of a kind - Beach bar was the best, food & staff - Bars are doing the cocktails with the right ingredients

Nadelen:: - Food was really POOR, it didn't even get to a 3-stars hotel, the same menu with different recipes & was not even tasty - I visited this hotel because I amazed by the aqua parks for my kids, but they were really boring & not suitable for my 4 & 5 years kids, the volcano is made of metal & my kids got hurt, they played on it twice or 3 times in a 7-days stay - My reservation supposed to include hard drinks, when I arrived it wasn't served & only soft drinks - There were insects in the room

Nadelen:: Food quality in general was not up to expectation, stuff suffering food always unhappy. Staff not serving food you have to wait in very long queue to take your food, me and my family was too scary of crowd food queues, during COVID-19 days.

Voordelen:: I visited there in 2017

Voordelen:: Pool and room

Nadelen:: Food very limited options and beverages bad qualities

Voordelen:: Uitzicht

Nadelen:: Eten, personeel, kamer was redelijk oud

Voordelen:: De locatie

Nadelen:: Het eten was heel slecht en het personeel kan veel beter

Voordelen:: I like the location ,view ,sea and snorkeling. It is amazing that we can use the three hotels. The aqua is lovely. the room service is really very good .Many thanks for Alaa very polite and hard worker housekeeper.

Nadelen:: Food was very very very disappointing. food quality is very bad. honestly wasting of money. No variety 2 days the same repeated food plus the food not cooked very well the rice ,the meat .the same very boring desert. we wasted 2 days from our holidays complaining from the food. we complained to a man called Mr hany he said that he is the manager of the restaurant. But he can't see any problem with the level of the service .Despite the fact a lot of guests were complaining. In our last day a huge difference happened in the food. we found better service change in the menu but I don't know because we complained or because forginers guests started to show up. The animation is very poor.

Voordelen:: Location View

Nadelen:: Food

Voordelen:: You can call it a hidden gem, the view is mesmerizing. The assistant manager Mohamed Kamboures showed us great hospitality and professionalism... Much appreciated

Voordelen:: Uitzicht vanuit de kamer is mooi.

Nadelen:: Alles. Eten is niet lekker, voor een banaan moet je 1 dollar betalen. Enkel russen. Kamers zijn niet proper en airco maakt veel lawaai. Onvriendelijk personeel.

Voordelen:: Staff very polite and clean Room view is amazing Rooms are clean and pools and beach are nice Staff very cooperative

Nadelen:: There's smoking everywhere specifically in pools however there's alot of kids They should make smoking areas Food has no variety, bakery always not fresh Food overall not good The show in middle of lunch time so you can't catch it if you eat late

Voordelen:: Room and the facilty are excellent ,the animation team is excellent

Nadelen:: Lunch and dinner qualitly werenot so good the food was like not fresh,the best meal is the breakfast

Voordelen:: The location is more than wonderful and stuff is very friendly

Nadelen:: Poor facilities The food taste is not good

Voordelen:: Nice staff and good sea I liked and I well be always back

Nadelen:: Nothing

Voordelen:: Het snorkelen is heel leuk om te doen in de aangelegde baai

Nadelen:: Slecht Engels sprekend personeel bij de receptie Veel te veel gasten en te weinig plek om te zitten, in het restaurant moesten we 5 min zoeken naar een vrije tafel om vervolgens 15 min in de rij te staan voor het lopend buffet ! Er is een groot aanbod aan eten maar alles smaakt hetzelfde . Tot 12 uur was er kinderdisco en live muziek onder ons balkonraam op volume 1000. Veel Polen en Russen die de hele dag drinken

Voordelen:: De organisatie was uitstekend ! En bedankt mevrouw Wafaa Abdelkader, verantwoordelijk voor de organisatie. De locatie is uitstekend Barservices in Al Palacio zijn uitstekend، Het Italiaanse restaurant is erg goed.

Nadelen:: Alles was heel goed!!

Voordelen:: nice pool, beach and view.

Nadelen:: food was not great and catered only for russians

Voordelen:: Wonderful location with nice views on the Red Sea. Can also snorkel around the hotel. What I liked most is that all 3 meals and drinks are included, so no other expenses needed while you are there.

Nadelen:: Aircon did not work. Cussions were very thick and uncomfotable.

Voordelen:: staf good ,, food is good but need mor variation specialy breakfest ,,drinks and water all the day is very good , location is very good

Nadelen:: Desserts is very bad and desserts maker must be changed for The hotel's reputation ,, There is no warm swimming pool

Voordelen:: it was good,comfort

Nadelen::

Voordelen:: The hotel was very much alive and the staff were really polite

Nadelen:: The food