Zoek goedkope vluchten op Garuda Indonesia

Avoid Garuda

Voordelen: Nothing 2 hours late Had to watch commercials on the seat tv screen.

Nadelen: I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline.

Voordelen: Quick flight

Nadelen: Food was terrible

Nadelen: Meal was terrible

Mediocre food and movie list, long walk at T3 CGK

Voordelen: Cabin crew services very friendly

Nadelen: Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen

Your time tables

Nadelen: I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses

Small plane too small for international flight

Voordelen: Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.

Nadelen: The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..

Voordelen: Although not asked, I was reseated to a front row seat, which has more space.

Nadelen: Delay of 30 minutes without any explanation. Contrary to other times, the food was tasteless.

Voordelen: Boarding on time, efficient flight, handled well, on time at destination.

Nadelen: Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda.

Nadelen: Delayed

Nadelen: i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you .

Nadelen: Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful.

Difficult to pre-reserve a seat

Nadelen: I purchased 3 legs of a trip on-line and tried daily for 50+ days to make a seat reservation. Occasionally, a screen would appear that stated a fee would be charged. I had no problem with that and was prepared with my credit card to make payment only to be told "oops there was an error" and the transaction could not be completed. I called the Garuda contact number in the U.S. twice and was told there was nothing that could be done from the US and I would have to take care of it when I arrived in Bangkok. I probably will never fly Garuda again so it really will not be a problem.