Reizigers beoordelingen
Totaalcijfer
8,1
Uitstekend
Gebaseerd op 408 beoordelingen
Boardingsproces
8,4
Comfort
8,3
Personeel
8,4
Entertainment
7,5
Maaltijden
8,0
Zoek goedkope vluchten op Azerbaijan Airlines
Retour
Economy
Azerbaijan Airlines Informatie
| IATA code | J2 |
|---|---|
| Routes | 8 |
| Hoofdroute | Bakoe Heydar Aliyev Internationaal naar Istanbul |
| Luchthaven overzicht | 5 |
| Hoofdluchthaven | Bakoe Heydar Aliyev Internationaal |
Recente beoordelingen
Reizigersbeoordeling
42
23
28
9
5
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8,6
Nadelen: Better food, but that is with all airlines :)
beoordeling van
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7,6
Voordelen: seat was quite comfortable
Nadelen: it would be better if they have and give a blanket to passengers when some of them need
beoordeling van
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7,3
Voordelen: the crew was respectful
Nadelen: the seats could be more comfortable
beoordeling van
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4,6
Nadelen: Staff was so rude
beoordeling van
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6,4
Voordelen: Plane seemed to be brand new
Nadelen: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
beoordeling van
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10,0
Voordelen: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
beoordeling van
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10,0
Nadelen: Very good
beoordeling van
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10,0
Great
Voordelen: All good
Nadelen: Visa delays in the airport , should be appliend online and take it before leaving
beoordeling van
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8,0
Voordelen: Comfortable seats. On time departure Good service Friendly crew
beoordeling van
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8,0
Voordelen: Comfortable seats. On time departure Good service Friendly crew
beoordeling van
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3,3
Bad cuatomer service
Voordelen: I liked the food and the price of my tivket
Nadelen: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
beoordeling van
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5,0
Ok travel
Voordelen: The food
Nadelen: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
beoordeling van
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8,0
They used to have much better food
Voordelen: Everything else, exept food
Nadelen: Food
beoordeling van
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8,3
Voordelen: Crew
Nadelen: Food
beoordeling van
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3,0
Nadelen: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
beoordeling van
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2,0
Nadelen: i want to change ticket date no body reply
beoordeling van
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10,0
It was pretty good
Voordelen: The flight was on time good food good staff
beoordeling van
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10,0
Voordelen: Good good on time all went pretty good
beoordeling van
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5,3
Nadelen: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
beoordeling van
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8,0
Voordelen: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Nadelen: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
beoordeling van
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9,3
Voordelen: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Nadelen: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
beoordeling van
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10,0
Voordelen: The service was impeccable and I was treated like the Queen that I am.
Nadelen: Everything was excellent.
beoordeling van
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9,6
Highly recommended
Voordelen: Big planeqq
beoordeling van
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9,6
Highly recommended
Voordelen: Big brain lot of space
beoordeling van
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8,0
Voordelen: good
Nadelen: na
beoordeling van
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3,0
Loud and crowded. Can't reserve seats
Voordelen: That I was moved to emergency exit
Nadelen: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
beoordeling van
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5,0
Got food poisoning
Nadelen: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
beoordeling van
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4,0
Voordelen: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Nadelen: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
beoordeling van
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10,0
Voordelen: Food, customer service, on time
Nadelen: Legroom
beoordeling van
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10,0
The best
Voordelen: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
beoordeling van
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10,0
The best
Voordelen: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
beoordeling van
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3,0
Nadelen: this is fucking stupid Company when i already checked in closed in gate in front of my face
beoordeling van
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6,0
Good overall
Voordelen: The cost and straight through flight is great
Nadelen: The movie selection is very limited and there are no pillows.
beoordeling van
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5,6
Okay 5.0
Voordelen: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Nadelen: Never seen Flight attendants so lazy in my flying experience.
beoordeling van
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9,3
Nadelen: Small movie selection overall for English speakers. Only around 20 movies available with various genres
beoordeling van
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10,0
Voordelen: I slept the entire way back
beoordeling van
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10,0
Very good airline, much better than far more expensive ones...
Voordelen: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
beoordeling van
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10,0
Very good airline, much better than far more expensive ones...
Voordelen: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
beoordeling van
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10,0
The entire experience was excellent
Voordelen: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Nadelen: I did not like I loved the entire experience.
beoordeling van
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10,0
Good experience
Voordelen: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
beoordeling van
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5,6
Voordelen: The flight was werry nice
Nadelen: The boarding was a little unconftible
beoordeling van
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6,3
There was a sick passenger kid who cried 11 hours
Voordelen: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
beoordeling van
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5,6
Old plane
Voordelen: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
beoordeling van
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4,6
Unhelpful Crew
Voordelen: The flight was pretty smooth.
Nadelen: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
beoordeling van
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3,6
Uncomfortable Flight
Voordelen: The flight back was relatively smooth.
Nadelen: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
beoordeling van
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2,0
Annoying staff
Voordelen: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Nadelen: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
beoordeling van
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2,0
Nadelen: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
beoordeling van
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7,3
Good
Voordelen: Timely
Nadelen: None
beoordeling van
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5,0
No individual entertainment
Voordelen: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Nadelen: Above.
beoordeling van
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10,0
Voordelen: friendly staff, well organized
beoordeling van
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4,6
Seems like one of the greediest airlines on the pl
Voordelen: Not much
Nadelen: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
beoordeling van
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6,0
No entertainment for 12 hours flight!
Voordelen: The food is pretty good
Nadelen: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
beoordeling van
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10,0
Nadelen: Nais
beoordeling van
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10,0
Nadelen: Nais
beoordeling van
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8,0
It is time to enter 21st century
Voordelen: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Nadelen: No personal entertainment.
beoordeling van
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4,6
Voordelen: 정확한 출발시간. 저렴한 가격.
Nadelen: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
beoordeling van
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8,0
Good will fly again
Voordelen: every thing was good
Nadelen: nothing
beoordeling van
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8,0
Its a good flight
Voordelen: Every thing was good, in flight entertainment had surprisingly better content
Nadelen: nothing
beoordeling van
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10,0
Voordelen: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Nadelen: The two girls sitting next to me were talking whole way in very annoying voices.
beoordeling van
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8,0
Plenty of room on flight.
Voordelen: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
beoordeling van
Vluchtstatus
Azerbaijan Airlines kaart
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Contactinformatie Azerbaijan Airlines
- J2 IATA code
- +994 12 598 88 80 Bellen
- azal.az Bezoek
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